ATEN Technology CS-1754 User Manual

PS/2 – USB KVM Switch
CS-1754 CS-1758
User Manual
www.aten.com
CS-1754 / CS-1758 User Manual

FCC Information

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.
ii
CS-1754 / CS-1758 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:
International – http://support.aten.comNorth America – http://www.aten-usa.com/product_registration

Telephone Support

International – 886-2-8692-6959North America – 1-888-999-ATEN

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
iii
CS-1754 / CS-1758 User Manual
A

Package Contents

1 CS-1754 or CS-1758 KVM Switch1 Firmware Upgrade Cable1 Power Adapter1 Rack Mount Kit1 User Manual1 Quick Start Guide
Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.
* Features may have been added to the CS-1754 / CS-1758 since this manual
was printed. Please visit our website to download the most up-to-date version of the manual.
© Copyright 2007 ATEN® International Co., Ltd.
Manual Part No. PAPE-0225-200G
Printing Date: 07/2007
TEN and the ATEN logo are registered tr ademarks of ATEN International Co. , Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
iv
CS-1754 / CS-1758 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1. Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Hardware Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
CS-1754 / CS-1758 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
CS-1754 / CS-1758 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2. Installation
Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . .12
USB Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
PS/2 Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Two Stage Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . .15
Three Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Three Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . .17
3. Basic Operation
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Hot Plugging KVM ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Hot Plugging Console Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Hotkey. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
v
CS-1754 / CS-1758 User Manual
4. OSD Operation
OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
OSD Main Screen Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
5. Hotkey Operation
Invoking Hotkey Mode (HKM). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
When HKM is active:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Selecting the Active Port: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Auto Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Hotkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Alternate Hotkey Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Alternate OSD Invocation Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Platform Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Miscellaneous Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Sun Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
7. The Firmware Upgrade Utility
Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Upgrade Succeeded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
CS-1754 / CS-1758 Connection Tables . . . . . . . . . . . . . . . . . . . . . . . . . .53
CS-1758 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
CS-1754 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
vi
CS-1754 / CS-1758 User Manual

About this Manual

This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CS-1754 / CS-1758 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
Chapter 2, Installation, provides the necessary information for setting up your installation – from a basic single stage hookup to a complete 3-level cascade.
Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CS-1754 / CS-1758.
Chapter 4, OSD Operation, provides a complete description of the CS­1754 / CS-1758's OSD (On Screen Display), and how to work with it.
Chapter 5, Hotkey Opera tion , details all of the concepts and procedures involved in the Hotkey operation of your CS-1754 / CS-1758 installation.
Chapter 6, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings.
Chapter 7, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS-1754 / CS-1758's firmware with the latest available versions.
An Appendix, provides specifications and other technical information regarding the CS-1754 / CS-1758.
vii
CS-1754 / CS-1758 User Manual

Conventions

This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
Bullet lists provide information, but do not involve sequential steps. Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start open the Start menu, and then select Run.
Indicates critical information.

Product Information

Run means to
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers
International – http://www.aten.com North America – http://www.aten-usa.com
viii
Chapter 1

Introduction

Overview

The CS-1754 and CS-1758 USB KVM (Keyboard, Video, Mouse) Switches are control units that allow access and control of up to 4 (CS-1754) or 8 (CS-
1758) computers from a single USB keyboard, USB mouse, and monitor console. They can be cascaded to three levels – allowing up to 21 CS-1754s to control up to 64 computers, and up to 73 CS-1758s to control up to 512 computers - all from the original single console.
Although the switches use a USB keyboard and mouse for the console, they support both PS/2 and USB computers. Users have the choice of connecting the switch to a computer with PS/2 connectors or USB connectors depending on the cable used to link the switch to the computers. See the Cables section, page 3 for more details.
The CS-1754 / CS-1758 provides Multimedia keyboard support (volume up/ down, mute and pulse), and is audio enabled. A single microphone can provide audio input to each of the computers, and you can listen to the audio output of each computer on a single set of speakers (on a one-at-a-time basis).
There are three convenient methods to access any computer connected to the installation: (1) using the push button port selection switches located on each unit's front panel; (2) entering Hotkey combinations from the keyboard; and (3) selecting from menus provided by the On Screen Display (OSD). An Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one.
Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems. Since the CS-1754 / CS-1758 intercepts keyboard input directly, it works on multiple operating platforms (PC compatible, Mac*, Sun*, etc.).
Since a single console manages all of the computers on your installation, a CS­1754 / CS-1758 KVM switch setup: (1) eliminates the expense of having to purchase a separate keyboard, monitor, and mouse for each computer; (2) saves all the space those extra components would take up; (3) saves on energy costs; and (4) eliminates the inconvenience and wasted effort involved in constantly moving from one computer to another.
* Mac and Sun computers must use the USB cable connection (see Cables,
page 3).
1
CS-1754 / CS-1758 User Manual

Features

Dual function KVM-USB switchOne console controls 4 (CS-1754) or 8 (CS-1758) computersCascadable to three levels for control of up to 512 computers from a single
console
Dual interface support - PS/2 or USB keyboard and mouse data transfer
from the switch to the computer*
Computer selection via front panel switches, hotkeys and OSDLED Display For Easy Status MonitoringAuto Scan Mode for monitoring all computersComplete keyboard emulation for error free bootingMultimedia keyboard support (volume up/down, mute and pulse)Superior video quality - 2048 x 1536; DDC2BEasy installation - no software requiredHot pluggable - add or remove computers for maintenance without
powering down the switch
Supports Windows, Mac, and Sun host systemsWindows 98SE / ME / 2000 / XP; Mac OS8.6 or higher; Solaris
* For PC compatible computers. Mac and Sun computers must use the USB
cable connection (see Cables, page 3).
2
1. Introduction

Hardware Requirements

Console

A VGA, SVGA, or Multisync monitor capable of the highest resolution
that you will be using on any computer in the installation.
A USB mouseA USB keyboard

Computers

The following equipment must be installed on each computer:
A VGA, SVGA or Multisync card. Either a Type A USB port, or PS/2 keyboard and mouse ports (see the
Cables discussion, below).

Cables

Only ATEN's CS Custom KVM cable sets, which are specifically designed to work with these switches, may be used.
Depending on the KVM cable type, the switches can link to computers that use PS/2 connectors to transfer keyboard and mouse data as well as computers that use USB connectors (see the installation diagrams on page 13).
Function Length CS Part Number
PS/2 KVM 1.2m 2L-5301P
1.8m 2L-5302P
3.0 2L-5303P
USB KVM 1.2m 2L-5201U
1.8m 2L-5202U
3.0m 2L-5203U
To purchase CS Custom KVM cable sets, contact your dealer.
3
CS-1754 / CS-1758 User Manual

CS-1754 / CS-1758 Front View

1 & 2
1 & 2
43
43
4
1. Introduction
No. Component Description
1 Port Selection
Switches
Press a switch to access the computer attached to its
corresponding port.
Pressing buttons 1 and 2 simultaneously for 2 seconds
performs a keyboard and mouse reset.
For the CS-1754, pressing buttons 3 and 4
simultaneously for 2 seconds starts Auto Scan Mode; for the CS-1758, pressing buttons 7 and 8 simultaneously for 2 seconds starts Auto Scan Mode. See Auto Scan Mode, page 36, for details.
2 Port LEDs The Port LEDs are built into the Port Selection Switches.
The upper ones are the On Line LEDs; the lower ones are the Selected Port LEDs:
The On Line LEDs light ORANGE to indicate that the
computer attached to its corresponding port is up and running. If the LED is flashing, it indicates that the Port is being used for cascading to another Master View switch (see Two Stage Installation, page 14).
The Selected LEDs light GREEN to indicate that the
computer attached to its corresponding port is the one that has the KVM focus. The LED is steady under normal conditions, but flashes when its port is accessed under Auto Scan Mode (see Auto Scan Mode, page 36, and F7 SCAN, page 32).
3Reset Switch
Pressing this switch in for less than three seconds
performs a warm reset.
Pressing this switch in for more than three seconds
performs a cold reset.
Note: The switch is recessed and must be pushed with a thin object - such as the end of a paper clip, or a ball point pen.
4 Power LED The Power LED lights to indicate that the CS-1758 is
powered up and ready to operate.
5
CS-1754 / CS-1758 User Manual

CS-1754 / CS-1758 Rear View

1 32
F/W UPGRADE
NORMAL RECOVER
4 5
1 23
F/W UPGRADE
NORMAL RECOVER
4 5
6
1. Introduction
No. Component Description
1 Firmware
Upgrade Port
Firmware Upgrade Reset Switch
2Console Port
Section
3 KVM Port
Section
4 Cable Tie Slot If you want to use a cable tie to gather the cables together,
5 Power Jack The power adapter cable plugs in here.
The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator's computer to the switch (see page 43), plugs into this RJ-11 connector.
During normal operation and while performing a fimware upgrade, this switch should be in the NORMAL position. See Firmware Upgrade Recovery, page48 for details about the use of this switch.
Ports to plug in your microphone, speakers, monitor, keyboard and mouse are found here. Each port is marked with an appropriate icon to indicate itself.
The cables that link to the computers plug in here. The shape of these connectors has been specifically modified so that only cables designed to work with this switch can plug in (see Cables, page 3, for details).
you can run it through this slot to attach it to the unit.
7
CS-1754 / CS-1758 User Manual
This Page Intentionally Left Blank
8
Chapter 2

Installation

1. Important safety information regarding the placement of this device is provided on page 49. Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Stacking and Rack Mounting

Stacking

Switches can be stacked one on top of the other using the stacking brackets that come already attached to the unit:
9
CS-1754 / CS-1758 User Manual

Rack Mounting

The CS-1754 / CS-1758 can be mounted in a 1U system rack. To rack mount the unit, do the following:
1. Remove the stacking brackets by unscrewing them from the unit, as shown in the diagram, below:
2. Screw the mounting brackets into the sides of the unit, as shown in the diagram, below
Phillips hex head M3 x 8
Note: The mounting brackets can screw into either the front or the back of
the unit so that it can attach to the front or the back of the rack.
3. Slide the unit into the rack and secure it to the rack.
10
2. Installation

Single Stage Installation

Refer to the installation diagrams on the following page as you perform the following steps. The numbers in the diagrams correspond to the steps:
1. Plug your USB keyboard, USB mouse, monitor, microphone and speakers
into the Console Ports located on the unit's rear panel.
2. Using a KVM cable set (requires a separate purchase, see Cables, page 3),
plug the custom SPHD connector into any available KVM Port on the switch, and plug the accompanying microphone and speaker cables into the KVM Port's microphone and speaker jacks.
Note: Be sure that all the plugs are in the same KVM Port sockets (all in
Port 1, all in Port 2, etc.).
3. At the other end of the cable:
a) For a USB connection (see USB Cable Connection, page 13), plug the
USB, video, microphone and speaker cables into their respective ports on the computer.
b) For a PS/2 connection (see PS/2 Cable Connection, page 13), plug the
keyboard, mouse, video, microphone and speaker cables into their respective ports on the computer.
4. Plug the power adapter cable into the switch's Power Jack, then plug the
power adapter into an AC power source.
5. Repeat steps 2 - 4 for any other computers you are connecting up. This completes the single stage installation, and you can turn on the power to
the computers.
Note: The CS-1754 / CS-1758 initially links to the first computer you turn on.
11
CS-1754 / CS-1758 User Manual

Single Stage Installation Diagram

1
F/W UPGRADE
NORMAL RECOVER
4
1
2
3
12

USB Cable Connection

PS/2 Cable Connection

2. Installation
3
3
13
Loading...
+ 47 hidden pages