User Manual
CS-1732
CS-1734
2003-07-17
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device pursuant to Subpart J of Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
M Reorient or relocate the receiving antenna.
M Increase the separation between the equipment and receiver.
M Connect the equipment into an outlet on a circuit different from that
which the receiver is connected.
M Consult the dealer or an experienced radio/television technician for
help.
2003-07-17
Packing List
The complete Master View CS-1732 / CS-1734 package consists of:
M 1 CS-1732 or CS-1734 KVM Switch
M 2 CS Custom KVM Cables (CS-1732)
M 4 CS Custom KVM Cables (CS-1734)
M 1 Firmware Upgrade Cable
M 1 User Manual
M 1 Quick Start Guide
Check to make sure that all the components are present and that nothing was
damaged in shipping. If you encounter a problem, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit, and/or any of the
devices that connect to it.
©Copyright 2003 ATEN® International Co., Ltd.
Manual Part No. PAPE-XXXX-XXX
Printed in Taiwan 05/2003
All brand names and trademarks are the registered property of their respective owners.
CS-1732 / CS-1734 User Manual iii.
2003-07-17
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CS-1732 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CS-1734 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CS-1732 / CS-1734 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cable Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hotkey Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Invoking Hotkey Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Alternate Hotkey Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hotkey Beeper Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hotkey Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
The Firmware Upgrade Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Upgrade Failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Keyboard Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
iv. CS-1732 / CS-1734 User Manual
2003-07-17
Overview
The Master View CS-1732 and CS-1734 represent a revolutionary new direction
in KVM (Keyboard, Video, Mouse) Switches. The CS-1732 and CS-1734 are
dual function two and four Port KVM Switches combined with 2 Port USB Hubs.
As KVM switches, they allow users to access two and four computers from a
single USB keyboard, USB mouse, and monitor console. The CS-1732 /
CS-1734 improves on previous designs by giving the a choice of transferring
keyboard and mouse data to the computers via a USB connection, or with the
traditional PS/2 connection.
If a USB connection is used, the CS-1732 / CS-1734’s integrated two-port USB
hub is available to each of the computers. This permits each computer to
access any peripherals connected to the hub on a ‘one computer at a time’
basis. The CS-1732 / CS-1734’s independent (asynchronous) switching feature,
allows the KVM focus to be on one computer while the USB peripheral focus is
on another. For example, a user could be working on a spreadsheet on one
computer while printing from a second computer at the same time. Not only
does this eliminate the need to purchase a separate USB hub, it also eliminates
the need to purchase separate stand-alone peripheral sharers - such as print
servers, modem splitters, etc.
Recognizing the increased importance of sound, the CS-1732 / CS-1734
provides Multimedia keyboard support, and is audio enabled. A single
microphone can provide audio input to each of the computers, and you can
listen to the audio output of each computer on a single set of speakers (on a
one-at-a-time basis).
There are two convenient methods to access the computers: push button port
selection switches located on the unit’s front panel; and Hotkey combinations
entered from the keyboard.
Setup is fast and easy; simply plug cables into their appropriate ports. There is
no software to configure, no installation routines, and no incompatibility
problems. Since the CS-1732 / CS-1734 intercepts keyboard input directly, it
works on multiple operating platforms (PC compatible, Mac*, Sun*, etc.).
There is no better way to save time and money than with a Master View
CS-1732 / CS-1734 installation. Since a single console manages all of the
computers, the CS-1732 / CS-1734 setup: eliminates the expense of having to
purchase separate console components for each computer; saves all the space
those extra components would take up; saves on energy costs; and eliminates
the inconvenience and wasted effort involved in constantly moving from one
computer to another.
* Mac and Sun computers must use the USB cable connection (see p. 3).
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Features
M Dual function KVM-USB switch
M One console controls 2 (CS-1732 ) or 4 (CS-1734 ) computers and two
additional USB devices
M Dual interface support - PS/2 or USB keyboard and mouse data transport*
M Independent (asynchronous) switching of KVM and peripheral USB ports
M Fully compliant with the USB 1.1 specification - supports transfer rates of
1.5/12 Mbps
M Computer selection via front panel switches and Hotkeys
M LED Display For Easy Status Monitoring
M Auto Scan Mode for monitoring all computers
M Complete keyboard emulation for error free booting
M Multimedia keyboard support
M Superior video quality - 2304x1440; DDC2B
M Easy installation - no software required
M Hot pluggable - add or remove computers for maintenance without powering
down the switch
M Supports Windows, Mac, and Sun host systems
M Windows 98SE / ME / 2000 / XP; Mac OS8.6 or higher; Solaris
* For PC compatible computers. Mac and Sun computers must use the USB
cable connection (see p. 3).
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Hardware Requirements
Console
M A VGA, SVGA, or Multisync monitor capable of the highest resolution that
you will be using on any computer in the installation.
M A USB style mouse
M A USB style keyboard
Computer
The following equipment must be installed on each computer:
M A VGA, SVGA or Multisync card.
M Type A USB port.
Cables
Only CS Custom cable sets specifically designed to work with this switch may
be used to link to the computers. Two (CS-1732) or four (CS-1734) 1.2m 4-in-1
cable sets are provided with this package. They use the USB to transfer the
keyboard and mouse input from your console to the computer.
The switches also support computers that use PS/2 connectors to transfer
keyboard and mouse data. Cable sets with PS/2 connectors, as well as longer
cable sets are also available:
Connector Cable Length Part Number
USB 1.2m
USB 1.8m
PS/2 1.2m
PS/2 1.8m
Note: The CS-1732 / CS-1734’s USB hub function only works with USB
cable set connections. It will not work with PS/2 cable set connections.
For additional cables, contact your dealer.
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Introduction
CS-1732 Front View
1&2
3
1. Port Selection Switches
M Press a switch to access the computer attached to its corresponding port.
M Pressing Buttons 1 and 2 simultaneously for 2 seconds starts Auto Scan
Mode. See p. 14 for details.
2. Port LEDs
The Port LEDs are built into the Port Selection Switches. The upper ones are
the KVM Port LEDs; the lower ones are the USB LEDs:
M Lights DIM ORANGE to indicate that the computer attached to the
KVM:
corresponding port is up and running (On Line).
M Changes to BRIGHT ORANGE to indicate that the computer at-
tached to its corresponding port is the one that has the KVM focus
(Selected).
M Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
USB: Lights to indicate that the computer attached to its corresponding port
is the one that has access to the USB peripherals.
3. USB Ports
Your USB keyboard and USB mouse plug in here.
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CS-1734 Front View
1&2
3
1. Port Selection Switches
M Press a switch to access the computer attached to its corresponding port.
M Pressing Buttons 1 and 2 simultaneously for 2 seconds performs a
keyboard and mouse reset.
M Pressing Buttons 3 and 4 simultaneously for 2 seconds starts Auto Scan
Mode. See p. 14 for details.
2. Port LEDs
The Port LEDs are built into the Port Selection Switches. The upper ones are
the KVM Port LEDs; the lower ones are the USB LEDs:
M Lights DIM ORANGE to indicate that the computer attached to the
KVM:
corresponding port is up and running (On Line).
M Changes to BRIGHT ORANGE to indicate that the computer at-
tached to its corresponding port is the one that has the KVM focus
(Selected).
M Flashes to indicate that the computer attached to its corresponding
port is being accessed under Auto Scan mode.
USB: Lights to indicate that the computer attached to its corresponding port
is the one that has access to the USB peripherals.
3. USB Ports
Your USB keyboard and USB mouse plug in here.
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CS-1732 / CS-1734 Rear View
1 32 6
4 56
1 32 6
4 56
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1. Console Audio Jacks
The cables from your microphone and speakers plug in here. Each jack is
marked with an appropriate icon to indicate itself.
2. USB Peripheral Section
USB peripherals (printers, scanners, etc.) can plug into any available port.
3. Firmware Upgrade Section
M Firmware Upgrade Recovery Switch
During normal operation and while performing a fimware upgrade, this
switch should be in the NORMAL position. See p. 25 for details about the
use of this switch.
M Firmware Upgrade Port
The Firmware Upgrade Cable that transfers the firmware upgrade data
from the administrator’s computer to the CS-1732 / CS-1734 plugs into
this RJ-11 connector. See p. 19 for firmware upgrading details.
4. Power Jack
If you choose to use external power, the power adapter cable plugs into this
jack.
Note: Use of a power adapter (DC 5V) is optional, and requires a separate
purchase.
5. Monitor Port
The video cable from your monitor plugs in here.
6. CPU Port Section
The cables that link the switch to your computers plug in here. Each CPU
port is comprised of a microphone jack, speaker jack, and KVM data
connector.
Note: The shape of these 15-pin connectors has been specifically modified
so that only KVM cables designed to work with this switch can plug in
(see the Cables section on p. 3, for details). Do NOT attempt to use
ordinary 15 pin VGA connector cables to link these ports to the
computers.
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Installation
Before you Begin
1. Make sure that power to all the devices you will be connecting up
have been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
Otherwise, the switch will receive power from the computer.
2. To prevent damage to your installation make sure that all devices
on the installation are properly grounded.
Cable Connection
To set up your Master View CS-1732 / CS-1734 installation, refer to the
installation diagrams on the following pages, and do the following:
1. Plug your USB keyboard and USB mouse into the USB Ports located on the
unit’s front panel.
2. Plug your monitor into the Console monitor port located on the unit’s rear
panel.
3. Using a KVM cable set (provided with this package), plug the custom SPDB
connector into any available CPU Port on the switch and plug the
accompanying microphone and speaker cables into the CPU Port’s
microphone and speaker jacks.
Note: Be sure that all the plugs are are in the same CPU Port sockets (all in
Port 1, all in Port 2, etc.).
4. At the other end of the cable:
a) For a USB connection (see p. 10), plug the USB, video, microphone and
speaker cables into their respective ports on the computer.
b) For a PS/2 connection (see p. 10), plug the keyboard, mouse, video,
microphone and speaker cables into their respective ports on the
computer.
5. Repeat steps 3 and 4 for any other computers you are connecting up.
6. If you choose to use external power, plug the power adapter cable into the
switch’s Power Jack, then plug the power adapter into an AC power source.
7. Turn on the power to the computers.
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CS-1732 / CS-1734 User Manual 9
2003-07-17
USB Cable Connection:
PS/2 Cable Connection:
10 CS-1732 / CS-1734 User Manual
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Operation
Hot Plugging
The Master View CS-1732 / CS-1734 supports USB hot plugging - components
can be removed and added back into the installation by unplugging their cables
from the CPU ports without the need to shut the unit down.
Powering Off and Restarting
If it becomes necessary to Power Off the Master View unit, before starting it
back up you must do the following:
1. Shut down all the computers that are attached to the switch.
Note: You must unplug the power cords of any computers that have the
Keyboard Power On function that are connected to the shut down
switches. Otherwise, the switches will still receive power from the
computers.
2. Unplug the switch’s power adapter cable.
3. Wait 10 seconds, then plug the switch’s power adapter cable back in.
4. After the switch is up, Power On the computers.
Port ID Numbering
Each CPU port on the CS-1732 / CS-1734 switch is assigned a port number (1
or 2 for the CS-1732; 1 to 4 for the CS-1734). The port numbers are marked on
the rear panel of the switch (see p. 6).
The Port ID of a computer is derived from the CPU port number it is connected
to. For example, a computer connected to CPU port 3 has a Port ID of 3.
The Port ID is used to specify which computer gets the KVM focus and USB
peripheral access with the Hotkey port selection method (see p. 13, for details).
CS-1732 / CS-1734 User Manual 11
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Hotkey Operation
The CS-1732 / CS-1734 provides an extensive, easy-to-use, hotkey function
that makes it convenient to control and configure your KVM installation from the
keyboard. All hotkey operations with the exception of Skip Mode (see p. ) begin
by invoking Hotkey Mode.
Invoking Hotkey Mode
To invoke Hotkey Mode, do the following:
1. Press and hold down the Num Lock key
2. Press and release the minus key
3. Release the Num Lock key
Note: 1. The minus key must be released within one half second, otherwise
Hotkey invocation is canceled.
2. There is an alternative key combination to invoke HKM. See p. 15
for details.
Hotkey Mode Considerations:
When HKM is active, the Caps Lock, and Scroll Lock LEDs flash in succession
to indicate that HKM is in effect. They stop flashing and revert to normal status
when you exit HKM.
When HKM is active, ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks (described in the sections
that follow), can be input.
At the conclusion of some hotkey operations, you automatically exit hotkey
mode. With some operations, you must exit manually. To exit HKM manually,
press the Esc key, or the Spacebar.
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Hotkey Port Access
Hotkey Port Access allows you to select which computer has the KVM focus
and/or which computer has access to the USB peripherals.
Note: CPU Port selection and USB Port assignment can be done
independently (asynchronously). One computer can have the KVM focus
while another has access to the USB peripherals.
The CS-1732 / CS-1734 provides the following Hotkey Port Access features:
M Selecting the Active Port
M Auto Scan Mode
M Skip Mode
Selecting the Active Port:
M
CPU Port Selection with USB Access:
You can bring the KVM focus plus USB device access (synchronous
switching) to any computer with a hotkey combination that specifies its Port
ID (see p. 11 for Port ID details):
1. Invoke HKM (see p. 12).
2. Press and release the computer’s Port ID number (1, 2, 3, or 4).
3. Press [Enter].
The KVM focus and USB peripheral access switch to the computer
associated with that Port ID, and you automatically exit Hotkey Mode.
CPU Port Selection Only:
You can bring only the KVM focus (without changing the USB device access)
to any computer with the following hotkey combination:
1. Invoke HKM (see p. 12).
2. Press and release the K key
3. Press and release the computer’s Port ID number (1, 2, 3, or 4).
4. Press [Enter].
The KVM focus switches to the computer associated with that Port ID; the
USB peripheral access remains on the port where it was; and you
automatically exit Hotkey Mode.
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Auto Scan Mode
M
The CS-1732 / CS-1734’s Auto Scan feature automatically cycles through the
computer ports at regular 5 second intervals. This allows you to monitor the
computer activity without having to take the trouble of switching from port to
port manually. To start Auto Scan Mode:
1. Invoke HKM (see p. 12)
2. Press and release the A key
Once scanning begins, it continues until you press [Esc] or [Spacebar] to exit
Auto Scan Mode. The Port that is active at the time scanning stops remains
active.
Note: 1. While Auto Scan Mode is in effect, ordinary keyboard and mouse
functions are suspended. You must exit Auto Scan Mode by
pressing [Esc] or [Spacebar] in order to regain normal control of
their use.
2. Pressing [Esc] or [Spacebar] exits both Auto Scan Mode and
Hotkey Mode.
Skip Mode
M
Skip Mode is a shortcut method for port switching. It allows you to hotkey
switch the KVM focus and USB peripheral access from the port that currently
has the KVM focus to the next port on the installation (1 to 2; 2 to 1 for the
CS-1732; 1 to 2; 2 to 3; 3 to 4; 4 to 1 for the CS-1734), without having to
invoke Hotkey Mode.
To perform a skip, tap the Scroll Lock key twice. When you do this, two port
switching changes occur:
M The KVM focus switches from its current port, to the next port.
M The USB focus switches to the port with the new KVM focus so that they
are both synchronized.
After the port switching takes place, you automatically exit Hotkey Mode.
Note: The Skip Mode activation key can be changed to the Ctrl key (see p.
15 for details).
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Alternate Hotkey Invocation Keys
An alternate set of Hotkey Invocation keys is provided in case the default set
conflicts with programs running on the computers.
To switch to the alternate Hotkey Invocation set, do the following:
1. Invoke HKM (see p. 12)
2. Press and release the H key
The Hotkey Invocation keys become the Ctrl key (instead of Num Lock) and the
F12 key (instead of minus). At the same time, the Skip Mode activation method
changes from tapping the Scroll Lock key twice to tapping the Ctrl key twice
([Ctrl] [Ctrl]).
You automatically exit HKM following this procedure.
Note: This hotkey is a toggle between the two invocaton methods. To revert
back to the original Hotkey Invocation methods, invoke HKM with the
[Ctrl] and [F12] keys, then press and release the H key. The Hotkey
Invocation keys revert back to [Num Lock] and [-] , and the Skip Mode
activation method reverts back to [Scroll Lock] [Scroll Lock].
Hotkey Beeper Control
The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the
following:
1. Invoke HKM (see p. 12).
2. Press and release the B key.
The Beeper toggles On or Off. The Command Line displays Beeper On or
Beeper Off for one second; then the message disappears and you automatically
exit Hotkey Mode.
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Hotkey Configuration
The CS-1732 / CS-1734’s default port configuration is for a PC Compatible
keyboard operating platform, and a US English keyboard language code.
If your requirements call for different port settings (you have a Mac or Sun
attached to a port, e.g.), you can change them by bringing the KVM focus to the
port and using the hotkey combinations shown below. Hotkeys are also used to
print out the current settings for a port, as well as to reset the USB.
The Hotkey entry method is as follows:
1. Invoke HKM (see p. 12)
2. Press and release the appropriate Function key (see table).
After completing a setting, you automatically exit HKM.
Function Key Operation
[F1] Sets the PC Compatible keyboard operating platform.
[F2] Sets the Mac keyboard operating platform.
[F3] Sets the Sun keyboard operating platform.
[F7] Sets a Generic keyboard operating platform.
[F10] Automa t i cally d e t e c t s and sets the keyboard operating platform.
[F6] [nn] [Enter] Sets the keyboard language layout. Where nn is a two digit
[F4] Prints out the current keyboard operating platform and
[F5] Performs a USB reset
number that represents the keyboard language code (see the
table on p. 26).
language code settings.*
* The printout looks similar to the example, below:
O 03 L 33
Where O represents the keyboard operating platform code, and L represents
the keyboard language code. The codes for the operating platform and
keyboard language are provided on page x.
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Keyboard Emulation
Sun Keyboard
The PS/2 (101/104) key keyboard can emulate the functions of the Sun
keyboard when the Control key [Ctrl] is used in conjunction with other keys. The
corresponding functions are shown in the table below.
Note: When using [Ctrl] combinatons, press and release the Ctrl key, then
press and release the activation key.
PS/2 Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Ctrl] [H] Help
CS-1732 / CS-1734 User Manual 17
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+
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Mac Keyboard
The keyboard emulation mappings from the Mac keyboard to the PS/2
keyboards (101 key and 104 key), are listed in the table below.
Note: When using key combinatons, press and release the first key (Ctrl or
Alt), then press and release the activation key.
PS/2 Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl
[Win]
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt] L Alt/Option
[Prt_Sc] F13
[Scroll Lock] F14
[Desktop Menu] =
[Enter] Return
[Back Space] Delete
[Ins] Help
[Ctrl] [Win] F15
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The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a
smooth, automated process for upgrading the KVM switch’s firmware.
The Utility comes as part of a Firmware Upgrade Package that is specific for
each device. New firmware upgrade packages are posted on our web site as
new firmware revisions become available. Check the web site regularly to find
the latest packages and information relating to them:
http://www.aten.com.tw/basic/download.html
Before You Begin
To prepare for the firmware upgrade, do the following:
1. From a computer that is not part of your KVM installation go to our Internet
support site and choose the model name that relates to your device
(CS-1732 / CS-1734) to get a list of available Firmware Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the most
recent), and download it to your computer.
3. Use the Firmware Upgrade Cable provided with this unit, to connect a COM
port on your computer to the Firmware Upgrade Port of your switch.
4. Shut down the computers on your CS-1732 / CS-1734 installation.
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Starting the Upgrade
To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file - either by double
clicking the file icon, or by opening a command line and entering the full path
to it.
The Firmware Upgrade Utility Welcome screen appears:
2. Read and Agree to the License Agreement (enable the I Agree radio button).
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3. Click Next to continue. The Firmware Upgrade Utility main screen appears:
The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. As you select a device in the list, its description appears in the Device
Description panel.
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5. After you have made your device selection(s), Click Next to perform the
upgrade.
If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If it finds that the device’s version
is higher than the upgrade version, it brings up a dialog box informing you of
the situation and gives you the option to Continue or Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the upgrade
files without checking whether they are a higher level, or not.
As the Upgrade proceeds status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.
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Upgrade Succeeded
After the upgrade has completed, a screen appears to inform you that the
procedure was successful:
Click Finish to close the Firmware Upgrade Utility.
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Upgrade Failed
If the upgrade failed to complete successfully a dialog box appears asking if you
want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen
appears:
Click Cancel to close the Firmware Upgrade Utility. See the next section,
Firmware Upgrade Recovery, for how to proceed.
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Firmware Upgrade Recovery
There are basically three conditions that call for firmware upgrade recovery:
M When you begin a firmware upgrade, but decide not to proceed with it.
M When the Mainboard firmware upgrade fails.
M When the I/O firmware upgrade fails.
To perform a firmware upgrade recovery, do the following:
1. Slide the Firmware Upgrade Recovery Switch (see p. 7) to the Recover
position.
2. Power off and restart the the switch.
3. Slide the Firmware Upgrade Recovery Switch back to the Normal position.
4. Repeat Step 2.
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Appendix
Troubleshooting
Symptom Possible Cause Action
Erratic
behavior.
Keyboard
and/or Mouse
not responding.
USB devices
not responding
Unit not receiving
enough power.
Keyboard and/or
mouse need to be
reset.
No connection to
the computer.
KVM switch needs to
be reset.
USB ports need to
be reset.
Use a DC 5V power adapter if you are not
already using one. If you are already using a
power adapter, check that it matches the
system specifications (DC 5V), and that it is
plugged in and functioning properly.
Press and hold port selection switches 1 and 2
for two seconds. (CS-1734 only.)
Unplug the cable(s) from the console port(s),
then plug it/them back in.
Check the cable from the switch to the computer
to make sure it is properly connected.
Power off all devices on the installation (see the
note at the top of p. 8); power off the KVM
switch; wait five seconds; then power up.
Unplug the device’s USB cable from the USB port
on the switch’s rear panel, then plug it back in.
Use the USB Reset hotkey combination (see p.
16), to reset the USB ports.
Keyboard Language Codes
Language Code
US English
French
Japanese
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08
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Specifications
Function CS-1732 CS-1734
Computer Connections 2 4
CPU Port Selection Front Panel Switches; Hotkey
USB Port Selection Hotkey
LEDs On Line 2 (Orange) 4 (Orange)
USB Link 2 (Green) 4 (Green)
Console
Connectors
CPU
Connectors
USB Peripherals 2 x USB Type A
Firmware Upgrade 1 x RJ- 11socket
Power Adapter 1 x DC 5V jack
Scan Interval 5 secs.
Resolution Up to 2304 x 1440
Power Consumption Bus Powered
Operating Temperature 5 - 40
Storage Temperature -20 - 60
Humidity 0 - 80% RH
Housing Metal
Weight .49 kg .70 kg
Dimensions (L x W x H) 13.0 x 7.45 x 4.2cm 20 x 7.45 x 4.2cm
Keyboard 1 x USB Type A
Mouse 1 x USB Type A
Video 1 x HDB -15 female
Audio 1 x Stereo port
KVM data 2 x SPDB - 15 female 4 x SPDB - 15 female
Audio 2 x Stereo ports
1 x Microphone port
2 x Microphone ports
o
C
o
C
4 x Stereo ports
4 x Microphone ports
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Limited Warranty
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE
PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
The direct vendor makes no warranty or representation, expressed, implied, or
statutory with respect to the contents or use of this documentation, and specially
disclaims its quality, performance, merchantability, or fitness for any particular
purpose.
The direct vendor also reserves the right to revise or update the device or
documentation without obligation to notify any individual or entity of such
revisions, or update. For further inquires please contact your direct vendor.
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