Aten CS724KM User Manual

4-Port USB KM Switch

CS724KM

User Manual

www.aten.com

CS724KM User Manual

EMC Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Warning: Operation of this equipment in a residential environment could cause radio interference.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

KCC Statement

이 기기는 업무용(A 급 ) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에 합니다 .

서 사용하는 것을 목적으로

RoHS

This product is RoHS compliant.

CS724KM User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://eservice.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is .

Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

CS724KM User Manual

Manual Date: 2019-05-02

names and trademarks are the registered property of their respective owners.

Package Contents

The CS724KM package consists of:

 1 CS724KM 4-Port USB KM Switch

 4 USB Type A to USB Type B Cables

 4 Audio Cables

 1 User Instructions*

*Features may have been added to the CS724KM since this manual was printed. Please visit our website to download the most up-to-date v ersion of the manual.

Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer. Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit, and/or any of the devices connected to it.

CS724KM User Manual

EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

CS724KM Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

CS724KM Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2. Hardware Setup

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Daisy Chain Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

3. Basic Operation

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Boundless Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

RS-232 Commands Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

CS724KM User Manual

4. Hotkey Operation

Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Going Directly to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Power on Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Monitor Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Example 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Example 4: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Example 5: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

5. Boundless Switching Utility

Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuration Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adding/Applying a Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

6. The Firmware Upgrade Utility

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Starting the Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Upgrade Successful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

7. RS-232 Commands

Serial Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Console Login - HyperTerminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Set Baud Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Hotkey Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Restore Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

CS724KM User Manual

Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

KM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Monitor Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Hotkey Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

vii

CS724KM User Manual

About this Manual

This user manual is provided to help you get the most from your CS724KM unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CS724KM. Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The necessary steps are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved in operating the CS724KM.

Chapter 4, Hotkey Operation, details all of the concepts and procedures involved in the Hotkey operation of your CS724KM installation.

Chapter 5, Boundless Switching Utility, details installing and using the GUI based software used to configure your CS724KM installation.

Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the CS724KM's firmware with the latest version available.

Chapter 7, RS-232 Commands, provides a complete list of the serial commands used to configure the CS724KM through the RS-232 Serial Port.

Appendix, provides specifications and other technical information

regarding the CS724KM.

viii

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start open the Start menu, and then select Run.

Indicates critical information.

Product Information

CS724KM User Manual

→

Run means to

For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reselle r. Visi t ATEN on the Web for a list of locati ons and telephone numbers:

International http://www.aten.com

North America http://www.aten-usa.com

CS724KM User Manual

This Page Intentionally Left Blank

Chapter 1

Introduction

Overview

The CS724KM is a 4-port USB KM Switch that enables users to control up to 4 computers with a single keyboard and mouse. Two switches can be daisychained to enable control of up to 8 computers from a single console.

The CS724KM features various innovative port selection methods. Users can switch between the connected computers via front panel pushbutton, keyboard hotkey, mouse cursor, mouse wheel, and RS-232 commands. The mouse cursor method adopts ATEN’s exclusive Boundless Switching technology, which provides an intuitive way to switch control to another computer by simply moving your mouse cursor across a screen border and onto the target co m puter displa y. Move the mou s e curs or in any dire ction t o switch the control focus without limitations.

The CS724KM’s Boundless Switching function supports extended desktops with up to four monitors total (one per computer), and up to eight monitors when two switches are daisy-chained, expediting the process of switching between computers for a smooth and hassle-free user experience. In addition to making multitasking across multiple displays more efficient, this function is especially useful in emergencies that necessitate the immediate monitoring and management of computers.

The CS724KM also provides an intuitive GUI-based configuration utility that allows users to customize their mouse cursor movement paths according to the specific monitor layout at the desktop or workstation. The configuration tool is easy to set up and compatible with Windows operating systems.

Further advanced features of the CS724KM include bus-power mode which means no external power adapter is required, as well as independent switching of the keyboard/mouse, USB peripheral, and audio focus via hotkeys. With a rich feature set, the CS724KM is designed to simplify administrative tasks, save space, and increase work productivity in multi-monitor extended desktop environments, and is especially suitable for complex multitasking applications in control rooms in any industry.

CS724KM User Manual

Features

 Single USB keyboard and mouse controls up to 4 computers

 Daisy-chain two CS724KM units to control up to 8 computers with a

single keyboard and mouse

 Boundless Switching – simply move the mouse cursor across the display

border and onto the corresponding display of the target computer to switch the keyboard/mouse operations from one computer to the next

 Boundless Switching Configuration Utility* – an intuitive GUI tool that

enables users to customize monitor layouts

 Port selection via front panel pushbutton, keyboard hotkey, mouse cursor,

mouse wheel**, and RS-232 commands

 Independently switch keyboard/ mouse, USB peripheral, and audio focus

via hotkeys

 Supports RS-232 serial commands

 Supports Windows operating systems

 No software required

 Bus-powered – no external power adapter required***

Note: 1. The utility is installed on a separate computer.

2. Mouse port switching is only supported under mouse emulation mode with a USB 3-button mouse wheel.

3. The USB bus-powered design allows the switch to get power from the connected computers. It requires connection to at least two computers to get sufficient power supply.

Chapter 1. Introduction

Requirements

Console

 A USB mouse

 A USB keyboard

 Speakers

Computers

The following equipment must be available on each computer:

 Vide o Disp lay

 USB Type A port

 Audio ports

Operating Systems

OS Versi on

Windows 2K / XP / 2003 / 2008 / Vista (x64 / x86) / 7 / 10 and higher

CS724KM User Manual

Components

CS724KM Front View

No. Component Description

1Port

Selection Pushbuttons

2 Audio Port The cables from your speakers plug in here. The speakers

3USB

Peripheral Port

4 Station

Switch

For manual port selection, press a port selection pushbutton to bring the KM focus to the computer attached to its corresponding port.

plugged in here have priority over those on the rear panel.

USB peripherals (printers, scanners, drives etc.) plug into this port.

The Station Switch sets the function of the CS724KM. The default position for normal operation is P. The S position is utilized when an RS-45 cable is connected to the Serial port and can be used for two separate functions:



Slide the switch to the S position to send RS-232 commands to the unit (see page 41); or



Slide the switch to the S position on the Second Stage unit in a Daisy Chain installation (see page 10). The First Stage unit in a Daisy Chain installation should be set to P.

Chapter 1. Introduction

No. Component Description

5 Port LEDs The four Port LEDs are built into the front panel.



Lights green to indicate that the computer attached to its corresponding port is the one that has the keyboard/ mouse, USB hub and audio focus.

CS724KM User Manual

CS724KM Rear View

No. Component Description

1 Power Jack The power adapter cable (not included in the package) plugs

into this jack.

2USB

Peripheral Port

3 Serial Port This RJ-45 port is used to send serial commands (see RS-

4Console

Ports

5 PC Ports The cables that link the switch to your computers plug in

USB peripherals (printers, scanners, drives etc.) plug into this port.

232 Commands, page 41) and setup daisy chain installations (see Daisy Chain Installation, page 10).

The cables from your USB keyboard, USB mouse, and speakers plug in here. Each connector is marked with an appropriate icon to indicate its use.The front panel’s audio port has priority over that on the rear panel.

here. Each KM port section is comprised of a speaker jack, and USB Type B socket.

Chapter 2

1. Important safety information regarding the placement of this device is provided on page 55. Please review it before proceeding.

2. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.

3. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.

Hardware Setup

Single Stage Installation

To set up your installation, refer to the installation diagram on page 9 (the numbers in the diagram correspond to the steps below), and do the following:

1. Plug the USB keyboard and USB mouse into the USB console ports located on the unit’s rear panel.

2. Plug the speakers into the console speaker jack located on the front panel.

3. (Optional) Plug your secondary speakers into the audio port located on the unit’s rear panel. The front audio port has priority over that on the rear.

4. Using the cables provided with this package, plug the USB and speaker connectors into their corresponding ports in the PC Ports section.

5. At the other ends of the cables, plug the USB and speaker connectors into their respective ports on the computers. Be sure the monitors are connected to their respective computers.

6. (Optional) Plug your USB peripherals into the USB Type A ports located on the unit’s front and rear panel.

7. (Optional) Plug an RJ-45 cable to the Serial Port to use RS-232 commands

to control the switch (see RS-232 Commands, on page 41).

8. (Optional) Plug a power adapter into the switch’s Power Jack and then plug the other end into an AC power source.*

CS724KM User Manual

Note: A po wer adapter is not provi ded with the pa ckage as the USB b us-power allows the switch to get power from the computers. It requires connection to at least two computers to get a sufficient power supply.

9. Power on the computers.

Note: Make sure the computers and devices that the CS724KM connects to are also properly grounded.

Installation Diagram

CS724KM (Front)

CS724KM (Rear)

Chapter 2. Hardware Setup

CS724KM User Manual

Daisy Chain Installation

To control even more computers, one additional CS724KM unit can be daisy chained from the First Stage unit.

To set up a daisy chain installation, refer to the installation diagram on page 11 (the numbers in the diagram correspond to the steps below), and do the following:

1. Cable up the computers according to the information provided under

Single Stage Installation, page 7.

2. Repeat the step above for the Second Stage unit. When setting up the second stage unit, connecting a keyboard and mouse to the console ports is optional (see Note 2, below).

3. Use an RJ-45 cable to connect the Serial port on the Primary unit to the Serial port on the Secondary unit.

4. On the Primary unit, set the Station Switch to P.

5. On the Secondary unit, set the Station Switch to S.

Note: 1. In a daisy-chained installation, set one Station Switch to P and the

other to S. If the Statio n Switch on both CS724KM units are set to the same position (P or S), the console on both CS724KM units will not work.

2. If two CS724KM units are connected with a console (keyboard/ mouse), the console on the Primary unit can control all computers connected to the Primary and the Secondary units; however, the console on the Secondary unit will not be able to control any computers on the installation.

6. After both units are up, power on the computers.

Note: Make sure the computers and devices that the CS724KM connects to are also properly grounded.

Installation Diagram

CS724KM (Front)

Chapter 2. Hardware Setup

CS724KM (Rear)

RJ-45 Cable

CS724KM User Manual

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