ASUS DSL-N12U User Manual [ru]

DSL-N12U

300M Wireless ADSL Modem Router

POWER ADSL Internet Wireless

1 2 3

LAN

4

DSL-N12U

300M Wireless ADSL Modem Router

POWER ADSL Internet Wireless

1 2 3

LAN

4

ANT ANTReset Power On/Off USB LAN4 LAN3 LAN2 LAN1 WPS

On Off

ADSL

ASUS Wireless ADSL Router

(C)

(B)

(A)

Q6483 / First Edition / May 2011

EC Declaration of Conformity

We, the undersigned,

Manufacturer:

ASUSTek Computer Inc.

Address, City:

No.150, Li-Te Rd., Peitou, Taipei, 112 Taiwan

Country:

TAIWAN

Authorized representative in Europe:

ASUS COMPUTER GmbH

Address, City: HARKORT STR. 21-23, 40880 RATINGEN

Country:

GERMANY

declare the following apparatus:

Product name : 300Mbps Wireless ADSL Modem Router

Model name : DSL-N12U

conform with the essential requirements of the following directives:

2004/108/EC-EMC Directive

EN 55022:2006+A1:2007
EN 61000-3-2:2006+A2:2009
EN 55013:2001+A1:2003+A2:2006

EN 55024:1998+A1:2001+A2:2003
EN 61000-3-3:2008
EN 55020:2007

1999/5/EC-R &TTE Directive

EN 300 328 V1.7.1(2006-05)
EN 300 440-1 V1.4.1(2008-05)
EN 300 440-2 V1.2.1(2008-03)
EN 301 511 V9.0.2(2003-03)
EN 301 908-1 V3.2.1(2007-05)
EN 301 908-2 V3.2.1(2007-05)
EN 301 893 V1.4.1(2005-03)
EN 302 544-2 V1.1.1(2009-01)
EN 50360:2001
EN 50371:2002
EN 50385:2002

EN 301 489-1 V1.8.1(2008-04)
EN 301 489-3 V1.4.1(2002-08)
EN 301 489-4 V1.3.1(2002-08)
EN 301 489-7 V1.3.1(2005-11)
EN 301 489-9 V1.4.1(2007-11)
EN 301 489-17 V2.1.1(2009-05)
EN 301 489-24 V1.4.1(2007-09)
EN 302 326-2 V1.2.2(2007-06)
EN 302 326-3 V1.3.1(2007-09)
EN 301 357-2 V1.3.1(2006-05)
EN 302 623 V1.1.1(2009-01)

2006/95/EC-LVD Directive

EN 60950-1:2006

EN 60950-1:2006+A11:2009

EN 60065:2002+A1:2006+A11:2008

2009/125/EC-ErP Directive

Regulation (EC) No. 1275/2008

EN 62301:2005

Regulation (EC) No. 642/2009

EN 62301:2005

Regulation (EC) No. 278/2009

EN 62301:2005

Ver. 110101

CE marking

Declaration Date: Jun. 3, 2011

Year to begin affixing CE marking:2011

Position : CEO

Name : Jerry Shen

Signature :

__________

(

EC conformity markin

g)

Quick Start Guide

DSL-N12U

11N 300Mbps

Wireless ADSL Modem Router

NOTE:

For more details and advanced conguration instructions, refer to the user

manual included in the Utility CD.

®

!

Setting up a Home Network

1. Connect your devices.

3. Launch the web browser and follow the Quick Internet Setup (QIS) steps.

2. Before starting ADSL setting procedure, ensure that the ADSL indicator on
DSL-N12U front panel become solid.

4. Setup is completed.

NOTE: If the QIS web page does not appear after you launched the web browser, disable
the proxy settings on the web browser.

English

1. Connect your devices.

2. Before starting ADSL setting procedure, ensure that the ADSL indicator on DSL-N12U front
panel become solid.

3. Launch the web browser and follow the Quick Internet Setup (QIS) steps.

* If the QIS web page does not appear after you launched the web browser, disable the
proxy settings on the web browser.

4. Setup is completed.

Russian

1. ПодключитеВашиустройства.

2. ПереднастройкойADSL,убедитесь,чтоиндикаторADSL,расположенныйнапереднейпанелиDSL­N12U,горит.

3. Запуститебраузериследуйтеинструкциямбыстройнастройкиинтернета(QIS).

 *Если QIS страница не появилась при запуске браузера, отключите использование прокси- сервера в

браузере.

4. Настройказавершена.

Русским пользователям мырекомендуем настроить ADSL с помощью утилиты ADSL Setting Wizard с
компакт-диска.

German

• Schließen Sie Ihre Geräte an.

• Vergewissern Sie sich bitte, dass die DSL-Anzeige am DSL-N12U dauerhaft leuchtet, bevor

Sie die DSL-Einrichtung starten.

•

Starten sie einen Web-Browser und folgen sie den Internet-Schnelleinstellungsschritten (QIS).

* wenn die QIS-Seite nicht erscheint, nachdem Sie den Webbrowser gestartet haben, deaktivieren

Sie bitte die Proxy-Einstellungen Ihres Webbrowsers.

• Die Einrichtung ist fertig.

Italian

• Collegare le periferiche.

• Prima di avviare la procedura di congurazione ADSL, assicurarsi che la spia dell’indicatore

ADSL sul pannello frontale sia accesa in modo continuo.

• Avviare il browser web e seguire la procedura QIS (Quick Internet Setup).

* Se,dopo aver avviato il browser web,non si riesce a visualizzare la pagina web QIS, disattivare

le impostazioni proxy del browser.

• La congurazione è stata completata.

Lithuanian

• Prijunkite prietaisus.

• Prieš pradėdami ADSL nustatymo procedūrą, palaukite, kol ADSL indikatorius ant prietaiso
DSL-N12U skydelio nebemirgės ir švies vientisa šviesa.

•

Paleiskite interneto naršyklę ir vadovaukitės greitos internetinės sąrankos (QIS) nuorodomis.

* Jei paleidus interneto naršyklę neatsiveria QIS puslapis, dezaktyvuokite interneto naršyklės „Proxy“

nustatymus.

• Sąranka baigta.

Latvian

• Savienojiet savas ierīces.

• Pirms ADSL iestatīšanas procesa, lūdzu, pārliecinieties, ka ADSL indikators uz DSL-N12U
paneļa pārstāj mirgot.

•

Palaidiet tīmekļa pārlūku un izpildiet Quick Internet Setup (Ātrās interneta palaišanas) (QIS) soļus.

* Ja pēc tīmekļa pārlūka palaišanas QIS tīmekļa lapa neparādās, atspējojiet proxy iestatījumus

tīmekļa pārlūkā.

• Iestatīšana ir pabeigta.

Portuguese

• Ligue os dispositivos.

• Antes de iniciar o procedimento de conguração ADSL, certique-se de que o indicador de
ADSL no painel frontal do DSL-N12U ca xo.

• Abra o browser da web e siga as instruções para conguração rápida da Internet.

* Se a página Web da função QIS não for exibida ao iniciar o navegador Web, desactive as denições

de proxy do navegador Web.

• A conguração ca assim concluída.

Romanian

• Conectaţi dispozitivele dvs.

• Înainte de a începe procedura de setare pentru ADSL vericaţi ca indicatorul ADSL de pe
panoul DSL-N12U să e aprins constant.

• Lansaţi browser-ul web şi urmaţi paşii de Conectare Rapidă la Internet (QIS).

* Dacă pagina web QIS nu apare după ce aţi lansat browserul web, dezactivaţi setările proxy

ale browserului web.

• Conectarea este nalizată.

Polish

• Podłącz swoje urządzenia.

• Przed uruchomieniem procedury ustawień ADSL należy upewnić się, że świeci stałym
światłem wskaźnik ADSL na panelu przednim DSL-N12U.

• Uruchom przeglądarkę internetową i postępuj zgodnie z poleceniami Szybkiej konguracji

Internetu (QIS).

* Jeżeli strona sieciowa QIS nie jest wyświetlana po uruchomieniu przeglądarki sieciowej, należy

wyłączyć ustawienia proxy przeglądarki sieciowej.

• Konguracja została zakończona.

Spanish

• Conecte sus dispositivos.

• Antes de iniciar el procedimiento de conguración de la conexión ADSL, asegúrese de que
el indicador ADSL situado en el panel del router DSL-N12U se encuentre encendido.

• Abra su explorador web y siga los pasos indicados por la función Quick Internet Setup

rápida de Internet.

* Si la página web de QIS no aparece tras abrir el explorador web, deshabilite la conguración

proxy del explorador web.

• Ha nalizado la conguración.

Indonesian

• Sambungkan perangkat.

• Sebelum memulai prosedur pengaturan ADSL, pastikan indikator ADSL pada DSL-N12U
dari panel berwarna terang.

•

Aktifkan browser Web, kemudian ikuti langkah-langkah Quick Internet Setup (QIS).

* Jika halaman Web QIS tidak muncul di layar setelah Anda mengaktifkan browser Web, nonaktifkan

pengaturan proxy browser Web Anda.

• Kongurasi selesai.

Thai

• เชื่อมต่ออุปกรณ์ของคุณ

• ก่อนที่จะเริ่มกระบวนการตั้งค่าADSLโปรดแน่ใจว่าตัวแสดงสถานะADSL

บนDSL-N12Uบนแผงนั้นติดตลอด

• เปิดเว็บเบราเซอร์และทำตามขั้นตอนการตั้งค่าอินเตอร์เน็ตด่วน(QIS)

*ถ้าเว็บเพจQISไม่ปรากฏขึ้นหลังจากที่คุณเปิดเว็บเบราเซอร์

ให้ปิดการทำงานการตั้งค่าproxyของเว็บเบราเซอร์์

• การตั้งค่าเสร็จสมบูรณ์

Czech

• Připojte zařízení.

• Před zahájením postupu nastavení ADSL zkontrolujte, zda indikátor ADSL na předním
panelu zařízení DSL-N12U svítí.

•

Spusťte webový prohlížeč a postupujte podle kroků Rychlého nastavení Internetu (QIS).

* Pokud se po spuštění webového prohlížeče nezobrazí webová stránka QIS, deaktivujte

nastavení proxy webového prohlížeče.

• Instalace je dokončena.

Finnish

• Kytke laitteet.

• Ennen ADSL-asetusproseduurin käynnistämistä varmista, että ADSL-ilmaisin DSL­N12U:llä paneelista tulee kiinteäksi.

• Käynnistä verkkoselain ja noudata QIS-asennuksen vaiheita.

* Jos QIS-verkkosivu ei tule näkyviin verkkoselaimen käynnistämisen jälkeen, ota

verkkoselaimen proxy-asetus pois päältä.

• Asennus on valmis.

Dutch

• Sluit uw apparaten aan.

• Voordat u begint met het instellen van de ADSL, moet u controleren of de ADSL-indicator
op het DSL-N12U van het paneel stabiel brandt.

• Start de webbrowser en volg de QIS-stappen (Quick Internet Setup (snelle internetinstelling)).

* Als de QIS-webpagina niet verschijnt nadat u de webbrowser hebt gestart, moet u de proxy-

instellingen van de webbrowser uitschakelen.

• De instelling is voltooid.

Bulgarian

• Свържетеустройствата.

• Предидастартиратепроцедурата понастройканаADSL,уверетесе,чеADSLиндикаторътна
DSL-N12Uотпанеласветинепрекъснато.

• Стартирайте уеб браузъра и следвайте стъпките в QuickInternetSetup(QIS)(Бързиинтернет

настройки).

 *АкоуебсайтътQISнесе появиследкато стестартиралиуеб браузъра,деактивирайтенастройките

напроксисървъранауеббраузъра.

• Конфигуриранетоприключи.

Greek

• Συνδέστε τις συσκευές σας.

• Πριν ξεκινήσετε τη διαδικασία ρύθμισης του ADSL, σιγουρευτείτε ότι η ένδειξη
ADSL στον πίνακα πρόσοψης του DSL-N12U ανάβει σταθερά.

• Εκκινήστε το πρόγραμμα πλοήγησης στο διαδίκτυο και ακολουθήστε τα βήματα

της Γρήγορης Εγκατάστασης Internet (QIS).

* Αν η ιστοσελίδα QIS (Γρήγορη Ρύθμιση Internet) δεν εμφανιστεί αφού εκκινήσετε το

πρόγραμμα περιήγησης στο διαδίκτυο, απενεργοποιήστε τις ρυθμίσεις του διακομιστή
μεσολάβησης από το πρόγραμμα περιήγησης στο διαδίκτυο.

• Η εγκατάσταση έχει ολοκληρωθεί.

Turkish

• Aygıtlarınızı bağlayın.

• ADSL ayar prosedürünü başlatmadan önce, lütfen paneldeki DSL-N12U’daki
ADSL
göstergesinin sürekli yandığından emin olun.

•

Web tarayıcınızı açın ve Quick Internet Setup (Hızlı İnternet Kurulumu) (QIS) adımlarını izleyin.

* QIS web sayfası, web tarayıcınız başlatıldıktan sonra ekrana gelmiyorsa, web

tarayıcınızın proxy ayarlarını devre dışı bırakın.

• Kurulum tamamlanır.

Malaysian

• Sambungkan peranti anda.

• Sebelum memulakan prosedur tetapan ADSL, sila pastikan penunjuk ADSL pada
DSL-N12U dari panelnya menjadi padu.

•

Lancarkan penyemak imbas web dan ikut langkah-langkah Persediaan Internet Pantas (QIS).

* Jika laman web QIS tidak muncul setelah anda melancarkan web browser, mematikan
tetapan proksi pada web browser.

• Persediaan selesai.

Ukrainian

• Підключітьпристрої.

• Перш ніж починати процедуру налаштування ADSL, будь ласка,
переконайтеся, що індикатор ADSL на панелі DSL-N12U не блимає.

•

ЗапустітьбраузерідотримуйтесьінструкційдляШвидкогоз’єднаннязмережеюІнтернет(QIS).

 *Якщовеб-сторінкаQISнез’являєтьсяпіслятого,якВизапустиливеб-браузер,вимкнітьналаштування

proxyвеб-браузера.

• Налаштуваннязавершено.

French

• Connectez les périphériques.

• Avant de congurer votre connexion ADSL, assurez-vous que l’indicateur ADSL

du DSL-N12U est allumé.

• Lancez votre navigateur Web puis sui vez les étapes du gestionnaire de

conguration rapide d’Internet en ligne (QIS).

* Si la page Web de QIS ne s’afche pas lorsque vous lancez le navigateur Internet, désactivez

les paramètres proxy du navigateur Internet.

• La conguration est terminée.

Estonian

• Ühendage seadmed.

• Enne ADSL-i seadistusprotseduuri käivitamist veenduge, et ADSL-i indikaator DSL­N12U paneelil helendab pidevalt.

• Käivitage veebibrauser ja järgige viisardi Quick Internet Setup (Interneti-

ühenduse kiirhäälestus (QIS)) samme.

* Kui pärast veebibrauseri käivitamist QIS’i veebileht ei ilmu, siis keelake veebibrauseri

puhvrisätted.

• Häälestus on lõpule viidud.

Hungarian

• Csatlakoztassa az eszközöket.

• Mielőtt hozzáfogna az ADSL beállítások elvégzéséhez, győződjön meg arról, hogy a
DSL-N12U előlapján lévő ADSL kijelző nem villog.

•

Indítsa el a webböngészőt, és kövesse a gyors internetes beállítás (QIS) lépéseit.

* Ha a QIS weblap nem jelenik meg a böngészőprogram indítása után, tiltsa le a

böngészőprogram proxy-beállításait.

• A beállítás befejeződött.

Slovak

• Pripojte svoje zariadenia.

• Skôr, ako spustíte postup nastavenia ADSL skontrolujte, či indikátor ADSL na paneli
DSL-N12U svieti neprerušovane.

• Spustite internetový prehliadač a postupujte podľa krokov Stručného návodu pre

nastavenie internetu (QIS).

* Pokiaľ sa webová stránka QIS nezobrazí po spustení internetového prehliadača, deaktivujte

proxy nastavenia internetového prehliadača.

• Nastavenie je dokončené.

E6483_DSL-N12U_QSG_0510.indd 1 6/9/11 3:04:43 PM

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Notices

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions for you to
be able to responsibly recycle our products, batteries, other components, as well as
the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for
the detailed recycling information in different regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction
of Chemicals) regulatory framework, we published the chemical substances in our
products at ASUS REACH website at http://csr.asus.com/english/REACH.htm

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that
may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.

This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

WARNING

: Any changes or modications not expressly approved by the party

responsible for compliance could void the user’s authority to operate the equipment.

FCC/Canada Radiation Exposure Statement

This equipment complies with FCC/Canada radiation exposure limits set forth for an
uncontrolled environment.

This equipment should be installed and operated with minimum 20cm between the
radiator and your body.

IC Warning Statement

This device had been designed to operate with the antennas for a maximum gain
5dBi, antenna type: dipole.

Antennas not described as above are strictly prohibited for use with this device.

This device complies with RSS-210 of the Industry Canada Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.

Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable
aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux
conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable,
et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage
susceptible de provoquer un fonctionnement indésirable.

NOTICES:

• This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specications. This is conrmed by the registration number. The
abbreviation, IC, before the registration number signies that registration was
performed based on a Declaration of Conformity indicating that Industry Canada
technical specications were met. It does not imply that Industry Canada
approved the equipment.

Manufacturer

ASUSTeK Computer Inc.

Tel: [phone]
Address: No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN

Authorised representative in Europe

ASUS Computer GmbH

Address: HARKORT STR. 21-23, 40880 RATINGEN, GERMANY

Authorised distributors in Turkey

BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.

Tel: [phone]
Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL

CIZGI Elektronik San. Tic. Ltd. Sti.

Tel: [phone]
Address: CEMAL SURURI CD. HALIM MERIC IS MERKEZI No:15/C D: 5-6 34394
MECIDIYEKOY/ISTANBUL

EEE Yönetmeliğine Uygundur.

• The Ringer Equivalence Number (REN) for this terminal equipment is 01. The REN
assigned to each terminal equipment provides an indication of the maximum number
of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not exceed ve.

AVIS :

• Le présent matériel est conforme aux spécications techniques d’Industrie
Canadaapplicables au matériel terminal. Cette conformité est conrmée par le numérod
’enregistrement. Le sigle IC, placé devant le numéro d’enregistrement, signie quel’
enregistrement s’est effectué conformément à une déclaration de conformité et indique
queles spécications techniques d’Industrie Canada ont été respectées. Il n’implique
pasqu’Industrie Canada a approuvé le matériel.

• L’indice d’équivalence de la sonnerie (IES) du présent matériel est de 01.
L’IESassigné à chaque dispositif terminal indique le nombre maximal de terminaux qui
peuvent êtreraccordés à une interface téléphonique. La terminaison d’une interface
peut consister en unecombinaison quelconque de dispositifs, à la seule condition que la
somme d’indicesd’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules and the requirements adopted
by the ACTA. On the bass unit of this equipment is a label that contains, among other
information, a product identier in the format US: ASUDL01BDSLN12U. If requested, this
number must be provided to the telephone company.

The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response
to an incoming call. In most but not all areas, the sum of RENs should not exceed ve (5.0).
To be certain of the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company. For products approved after July
23, 2001, the REN for this product is part of the product identier that has the format US:
ASUDL01BDSLN12U. The digits represented by 01 are the REN without a decimal point
(e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

If your equipment causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But
if advance notice is not practical, you will be notied as soon as possible. You will be
informed of your right to le a complaint with the FCC. Your telephone company may make
changes in its facilities, equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notied in advance to give you an
opportunity to maintain uninterrupted telephone service.

If you experience trouble with this telephone equipment, please contact the following
address and phone number for information on obtaining service or repairs. The telephone
company may ask that you disconnect this equipment from the network until the problem
has been corrected or until you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.

Company: ASUS Computer International
Address: 800 Corporate Way, Fremont, California 94539, USA
Tel no.: [phone]

A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.

Declaration of Conformity for R&TTE directive 1999/5/EC

Essential requirements – Article 3

Protection requirements for health and safety – Article 3.1a

Testing for electric safety according to EN 60950-1 has been conducted. These are
considered relevant and sufcient.

Protection requirements for electromagnetic compatibility – Article 3.1b

Testing for electromagnetic compatibility according to EN 301 489-1 and
EN 301 489-17 has been conducted. These are considered relevant and sufcient.

Effective use of the radio spectrum – Article 3.2

Testing for radio test suites according to EN 300 328- 2 has been conducted. These are
considered relevant and sufcient.

CE Mark Warning

This is a Class B product, in a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.

Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe (ETSI)

!

Area Hotline Number

Support
Languages

Working Hour Working Day

Australia 1300-2787-88 English 9:00-18:00 Mon. to Fri.

Austria 0043-820240513 German 9:00-18:00 Mon. to Fri.

Belgium 0032-78150231 Dutch /French 9:00-17:00 Mon. to Fri.

China 800-820-6655; 021-34074610 Simplied Chinese 9:00-18:00 Mon. to Sun.

Denmark 0045-3832-2943 Denish/English 9:00-17:00 Mon. to Fri.

Finland 00358-9693-7969 Finnish/English/Swedish 10:00-18:00 Mon. to Fri.

France 0033-170949400 France 9:00-17:45 Mon. to Fri.

Greece 00800-44-14-20-44 Greek

9:00-13:00;
14:00-18:00

Mon. to Fri.

Hong Kong 3582-4770 Cantonese/Chinese/English

10:00-20:00 Mon. to Fri.

10:00-17:00 Sat.

Ireland 0035-31890719918 English 9:00-17:00 Mon. to Fri.

Japan 0800-123-2787 Japanese

9:00-18:00 Mon. to Fri.

9:00-17:00 Sat. to Sun.

Malaysia

[phone] (Check Repair Detail
Status Only)
[phone]

Bahasa Melayu/English 10:00-19:00 Mon. to Fri.

Netherlands
/ Luxembourg

0031-591-570290 Dutch / English 9:00-17:00 Mon. to Fri.

New Zealand 0800-278-788 / 0800-278-778 English 9:00-17:00 Mon. to Fri.

Norway 0047-2316-2682

Norwegian
/English

9:00-17:00 Mon. to Fri.

Philippine [phone]; 180014410573 English 9:00-18:00 Mon. to Fri.

Poland 00225-718-033; 00225-718-040 Polish

9:00-17:00
8:30-17:30

Mon. to Fri.

Portugal 707-500-310 Portuguese 9:00-17:00 Mon. to Fri.

Russia +8-800-100-ASUS; [phone] Russian/ English 9:00-18:00 Mon. to Fri.

Singapore

[phone]
(Check Repair Detail Status Only)

-66221701

English

11:00-19:00 Mon. to Fri.

Slovak 00421-232-162-621 Czech 8:00-17:00 Mon. to Fri.

Spain 902-88-96-88 Spanish 9:00-18:00 Mon. to Fri.

Sweden 0046-8587-6940 Swedish/ English 9:00-17:00 Mon. to Fri.

Switzerland

0041-848111010 German/French 9:00-18:00 Mon. to Fri.

0041-848111014 French 9:00-17:45 Mon. to Fri.

0041-848111012 Italian 9:00-17:00 Mon. to Fri.

Taiwan 0800-093-456; 02-81439000 Traditional Chinese 9:00-12:00; 13:30-18:00 Mon. to Fri.

Thailand [phone]; 001 800 852 5201 Thai/English 9:00-18:00 Mon. to Fri.

Turkey [phone] Turkish 09:00-18:00 Mon. to Fri

United Kingdom 0044-870-1208340; 0035-31890719918 English 9:00-17:00 Mon. to Fri.

USA/Canada 1-812-282-2787 English

8:30am-12:00am EST
(5:30am-9:00pm PST)

Mon. to Fri.

9:00am-6:00pm EST
(6:00am-3:00pm PST)

Sat .to Sun.

Visit ASUS website for more information: http://support.asus.com

Area Hotline Number

Support
Languages

Working Hour Working Day

Russia +8-800-100-ASUS; [phone] Russian/ English 9:00-18:00 Mon. to Fri.

Singapore

[phone]
(Check Repair Detail Status Only)

-66221701

English

11:00-19:00 Mon. to Fri.

Slovak 00421-232-162-621 Czech 8:00-17:00 Mon. to Fri.

Spain 902-88-96-88 Spanish 9:00-18:00 Mon. to Fri.

Sweden 0046-8587-6940

Swedish/
English

9:00-17:00 Mon. to Fri.

Switzerland

0041-848111010 German/French 9:00-18:00 Mon. to Fri.

0041-848111014 French 9:00-17:45 Mon. to Fri.

0041-848111012 Italian 9:00-17:00 Mon. to Fri.

Taiwan 0800-093-456; 02-81439000 Traditional Chinese 9:00-12:00; 13:30-18:00 Mon. to Fri.

Thailand [phone]; 001 800 852 5201 Thai/English 9:00-18:00 Mon. to Fri.

Turkey [phone] Turkish 09:00-18:00 Mon. to Fri

United Kingdom

0044-870-1208340;
0035-31890719918

English 9:00-17:00 Mon. to Fri.

Networks Global Hotline Information

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