Asus CDX10 User’s Manual

CDX10 Series
Zero Client BOX
User Guide
Table of contents
Notices ......................................................................................................... iv
Safety information ....................................................................................... v
Care and cleaning ....................................................................................... vi
1.1 Welcome ....................................................................................... 1-1
1.2 Package contents ......................................................................... 1-1
1.3 Assembling the zero client box .................................................. 1-2
1.4 Zero client introduction .............................................................. 1-4
2.1
CLIENT BOX SYSTEM .................................................................. 2-1
2.1.3. Client Network IP Setting .............................................. 2-16
3.1 Specications ............................................................................... 3-1
3.2 Trouble shooting (FAQ) ............................................................... 3-2
3.3 Supported Timing List ................................................................. 3-3
ii
Copyright © 2014 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing. ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the owners’ benet, without intent to infringe.
iii

Notices

Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
Warning: This zero client complies with the EMC directive only when you use a shielded Ethernet cable.
iv

Safety information

Use only the AC/DC adapter model: AD891M21010ALF&AD891M21210ALF
• Before setting up the box, carefully read all the documentation that came with the package.
• To prevent fire or shock hazard, never expose the zero client to rain or moisture.
• Never try to open the zero client cabinet. The dangerous high voltages inside the zero client may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for ventilation. Do not block these slots. Never place this product near or over a radiator or heat source unless proper ventilation is provided.
• The zero client should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power standard.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the zero client in any area where it may become wet. Place the zero client on a stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a long period of time. This will protect the zero client from damage due to power surges.
• Never push objects or spill liquid of any kind into the slots on the zero client cabinet.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
• If you encounter technical problems with the zero client , contact a qualified service technician or your retailer.
v

Care and cleaning

• Before you lift or reposition your zero client , it is better to disconnect the cables and power cord. Follow the correct lifting techniques when positioning the zero client . When lifting or carrying the zero client , grasp the edges of the zero client . Do not lift the zero client by the stand or the cord.
• Cleaning. Turn your zero client off and unplug the power cord. Clean the zero client surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended for use with the screen. Never spray cleaner directly on the screen, as it may drip inside the zero client and cause an electric shock.
The following symptoms are normal with the zero client :
• The screen may flicker during the initial use due to the nature of the fluorescent light. Turn off the power switch and turn it on again to make sure that the flicker disappears.
• You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous screen may remain after switching the image. The screen will recover slowly or you can turn off the power switch for hours.
• When the screen becomes black or flashes, or cannot work anymore, contact your dealer or service center to fix it. Do not try to repair the zero client by yourself!
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
vi
Wheretondmoreinformation
Refer to the following sources for additional information and for product and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Your product package may include optional documentation that may have been added by your dealer. These documents are not part of the standard package.
vii

1.1 Welcome

Thank you for purchasing the ASUS® zero client box .
The latest zero client box from ASUS delivers you a seamless desktop and viewing experiences.
Please enjoy the convenient and delightful experience that the zero client brings to you!

1.2 Package contents

Check your package for the following items:
Box set
Wall mount
Base and screw
Quick start guide
Warranty card
Adapter
DVI Cable
• If any of the above items is damaged or missing, contact your retailer immediately.
1-1
Chapter 1: Product Introduction

1.3 Assembling the zero client box

1. Use Base Assembly
• Attach the base to the box and fix with the screw to join them tightly. You can easily tighten the screw by screw driver.
21
2. Use Wall mount Assembly
• Attach the wall mount to the back of display and fix with the screw to join them the tightly.
• Snap the box into the wall mount (You can use 100x100mm or 75x75mm two modes to lock it).
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1
2
3
or
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1-3
Chapter 1: Product Introduction

1.4 Zero client introduction

1.4.1 Front of the box

2
1
1. Power Indicator:
The color of power indicator is as below.
2. Client Link LED Indicator:
The color of client link LED lndicator is as below.
Status description
LED1 White Client power on
LED1 Dark Power off
LED2 Green
blinking
3. Earphone-out
4. Microphone input
3
4
RJ-45 jack is connected
USB
5
5. USB connector
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1.4.2 Rear of the box

1
2
1. Kensington lock
2. Power-in jack
3. USB connector
4. RJ45
5. DVI-D
6. COM (*1)
*1. COM port pin dene
Pin No Description Pin No Description
1 N/A 6 N/A 2 TxD(Transmit Data)
signal
3 RxD(Receive Data)
signal 4 N/A 9 N/A 5 Ground
4
3
5
DVI-D
RJ-45USBDC IN
7 N/A
8 N/A
6
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Chapter 1: Product Introduction

1.4.3 Get start with client system

Key Description
Power Press this button to turn on/off the zero client box

1.4.4 Client Indicator Behavior

Status POWER LINK
Power On White Off Power Off Off Off
Power On and RJ-45 jack is connected
White Green blinking
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2.1

CLIENT BOX SYSTEM

Box Power Control
1. Shortly press Power key to turn it on.
2. Click “Power Off” button in client system interface to turn off the client by SW.
3. Hold Power key for 4 seconds to force turn it off.
4. When AC power plugs in, box power LED will be lighted up for 1 second and then be turned off. This action sets WOL function ready and powers down the box.
5. USB ports do not provide 5V standby power at box DC Off mode.

2.1.1. Login Widget

Simply login to virtual desktop with default connection setting.
Menu items
VDI login screen
Status row
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2.1.1.1. VDI Login Screen
Label Description
Protocol Select the connection protocol type. “Citrix HDX”, “Microsoft
RemoteFX”, “VMware PCoIP” are provided in this option.
Server IP Input remote server IP address the user connects to.
(maximum input length: 100 characters)
Username Input the user account name.
(maximum input length: 30 characters)
Password Input the user account password.
(maximum input length: 30 characters)
Domain Input the remote server domain name.
(maximum input length: 30 characters)
* Indicate this column is required in current protocol type.
Click on this button will save current account information and protocol type as default values.
Login Press this button will pass the connection information to
remote server and login VDI by different protocol way:
Citrix HDX: show the Citrix VDI/App list.
VMware PCoIP: switch to VMware automatic login
screen.
Microsoft RemoteFX: video output will be changed to 1280x1024 mode. If the NLA certification request of server IP is already accepted, it will continue verify the account information and then login VDI. Or it will show the certificate warning message.
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Chapter 2: Setup
* Note about display setting with VDI connection:
Wed Mar 26 17:09 2014
Wed Mar 26 17:09 2014
Changing screen resolution setting should be done at local Client. Dynamically modify display setting in VDI will not be applied. Users
can logout from VDI rst and change display settings at local side.
While user login VDI at next time, connection agent will adapt VDI
display conguration to local side settings.
* Note about connection to citrix:
Connection to citrix server when the network is disconnect. Client system will pop up a dialog box to notify the status. You must response to the “Quit” button to disconnect from server. The dialog box will hide when you click the desktop window. You could disconnect from citrix server by clicking “Esc”, “Enter” or “Spacebar” key.
2.1.1.2. Status Row
Icon / Text Description
ASUS LCD Monitor CDX10 Series
The displayed icon will only ex­press network cable connection status. “Cross” showing when the cable is loose / plugged out.
This column shows local client system date and time. User can update this date / time in Time set­ting window.
2-3
2.1.1.3. Menu Items
Menu Item Description
Open “Power” menu. It includes “Reboot”, “Power Off”, “Close” and “Quit” option. User can switch to Desktop mode by “Quit” option.
Open “Volume Control Tool” to set system audio output
volume. The icon will be changed if volume is set to zero.
Open “Client Setup” window. It provides “Desktop”, “Dis­play”, “Keyboard”, “Mouse”, “Network”, “Login Widget”, “Time” setting functions.
Open “Network Test Tool” to test if network connection is working.
Open “System Information” window. It will display network, hardware and software information of client system.
•
Power menu
Label Description
Reboot Restart the local client system. Power Off Shutdown the local client system. Close Close “Power” menu. Quit Switch to Desktop mode.
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Chapter 2: Setup
•
Volume Control tool
Label Description
(Volume bar) The level value is from 0 to 100.
•
Client Setup window
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• Network Test tool
Label Description
Server Input the server IP to test if network connection is working.
(maximum input length: 20 characters)
Ping Start “ping” action. The ping result will be printed in below text
area.
Stop Stop “ping” action.
Close Close network test tool.
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Chapter 2: Setup

2.1.2. Desktop Mode

In the Desktop mode, user can create shortcuts on desktop by connection manager and simply double click the shortcut to log in virtual desktop / remote applications. Advance options can be adjusted in each shortcut for different user scenarios. In client setup, several functions are provided to
administrator for advance control.
START Menu
Status Row
2.1.2.1. START Menu
Menu Item Description
Login Widget Switch to Login Widget mode. Information Display software information of client system. Settings Expand submenu items: “Connection Manager” and “Client
Setup”. Please refer descriptions for each item below. Reboot Reboot the client system. Power Off Shutdown the client system. START Open “START menu”.
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2.1.2.2. Status Row
16:16
16:16
Icon / Text Description
The displayed icon will express network cable connec­tion status. “Cross” showing when the cable is loose / plugged out.
Open volume bar to set system audio output volume.
The icon will be changed if volume is set to zero.
This column shows local client system date and time. User can update this date / time in Time setting window.
2.1.2.3. Connection Manager
In the “Applications” page, add/edit/delete connection shortcuts of Mi­crosoft RemoteFX, Citrix HDX and VMware PCoIP, and setup advance options of each corresponding protocol. In the “Devices” page, global settings for VDI/App connections are listed
here. Currently sound recording settings are available.
• Applications
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Chapter 3: General Instruction
Label Description
Applications Display “Applications” page. Devices Display “Devices” page.
Refresh Reload connection status which may be modied by
“Device Manager”.
“Navigator” list Add/Delete connection lists on different protocol. “Applications” list Display statistics of 3 protocol connections.
Click on each protocol row will also switch to the con­nection list of corresponding protocol.
*1. Characters cannot be used in connection name: ~ ` ! @ # $ % ^ & * ( )
+ = { } [ ] | \ : ; “ ‘ < , > . ? /
*2. The space character and the following characters cannot be used in
server address: ~ ` ! @ # $ % ^ & * ( ) + = { } [ ] | \ ; “ ‘ < , > ? /
•
Devices
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Label Description
Applications Display “Applications” page.
Devices Display “Devices” page. “Navigator”
list
“Devices” list Display global setting items. Every setting in “Devices”
Click on each item will switch to the corresponding setting page.
page will affect VDI/App of all protocols. Click on each setting row will also switch to the setting page.
2.1.2.4. Client Setup
<User mode>
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Chapter 2: Setup
Item Description
Desktop (*1) Switch to “Desktop” setting window to change wallpaper,
client name and client system language.
Display (*1)
Switch to “Display” setting window to set screen resolution or dual display mode.
Keyboard (*1)
Switch to “Keyboard” setting window to set keyboard set­ting and layout.
Mouse (*1) Switch to “Mouse” setting window to set mouse setting.
Network Switch to “Network” setting window to set LAN network
connection.
Login Wid­get
Switch to “Login Widget” setting window to enable/disable auto-start Login Widget interface.
Time Switch to “Time” setting window to set system date/time
and time zone.
Switch to Administra­tor mode
Switch to administrator mode menu for advance functions. Need input administrator password to pass through authen-
tication. (*2) Overview Go back to “Client Setup” menu. It is locked here. Close Close “Client Setup” window.
*1. Some settings need time to write setting value to conguration les
(normally about 5 seconds). If user shuts down the client just after chang-
es these settings, such as AC off, the modied setting values may be lost.
*2. The default administrator password is “1234”.
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<Administrator mode>
Item Description
Desktop (*1) Please refer user mode descriptions.
Display (*1)
Keyboard (*1)
Mouse (*1) Network
Login Wid­get
Time
Change Password (*3)
Firmware Update (*3)
Switch to User mode (*3)
Switch to “Change Password” setting window to change administrator password.
Switch to “Firmware Update” window to update client rm­ware/software.
Switch back to user mode menu.
*3. This function is only available in administrator mode.
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Chapter 2: Setup
•
Display setting window
Monitor list
*1. DVI-D output does not have hotplug EDID detection function. System only enables DVI-D output if user plugs in DVI-D cables before client boot up.
*2. Change resolution of refresh rate will pop up conrmation window. If user does not click “conrm” button in 10 seconds, the display setting will
be restored.
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• Firmware Update window
Local storage block
FTP block
Label
Description
[Local storage block]
Local le
Select this item to enable “update from local storage” block.
system
Enable force update
Check this option to enable force update mode. Force up-
date does not check rmware version and update only the content les but the rmware version number.
Browse Click this button will call the le selection window to let
administrator select update les. After update les are cho­sen, rmware update process will start validating chosen les and updating rmware/software.
[FTP block]
FTP server Select this item to enable “update from FTP” block.
Host Name Input FTP server IP.
Username Input user name of FTP account.
Password Input password of FTP account.
Port Select FTP port number.
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Chapter 2: Setup
Request Timeout
Adjust request timeout value. When administrator click
“Browse” button, it will request FTP server to establish
a connection. If the response time is larger than timeout
value, the FTP connecting action will be aborted.
Enable force
Please refer above description in “local storage block”. update
Browse Click this button will connect to FTP server and call the le
selection window to let administrator select update les on
FTP. After update les are chosen, rmware update pro-
cess will download chosen les and start le validating step
and updating rmware/software.
Save Click this button will store the setting values in FTP block
as default values.
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2.1.3. Client Network IP Setting

• LAN setup
• DHCP setting
By default setting, client will request DHCP as local IP when client system boots up. User can check IP status in System Information window (in Login Widget mode) or in Network setting window (in Desktop mode). If the client IP is not correctly set, user can request DHCP again or set static IP.
• DHCP auto reconnect function
If network cable is dropped accidently at DHCP connective status, local IP can be automatically requested again from DHCP server in 10 seconds when user plug in network cable.
• Static IP
If static IP is preferred, user can manually set IP / Subnet Mask value to local client. Optionally user can also specify Default gateway and DNS IP.
Firewall limited
When use the client system make sure the rewall is not blocking access. If the functions list below can’t work normally then check the rewall.
1. Login to server
2. FTP Firmware Update
3. NTP Time Synchronize
4. RM Device Manager (ACDM)
Notice:
Under the same operating system environment, using Apache to install another application that will cause ACDM work abnormal.
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Chapter 2: Setup
3.1 Specications
Model CDX10
Max. Resolution 1920 x 1200/60
Power ON Consumption ON Mode: <22 W
Mic phone Yes
Earphone Yes
Power off < 0.5 W
Power off and wake on LAN < 1.2 W
Mounting Interface 100mm x 100mm & 75mm x 75mm
Phys. Dimension (WxHxD) 135 x 204.8 x 84 mm
Box Dimension (WxHxD) 195.6 x 31.2 x 130.5 mm
Net Weight (Esti.) 0.6 kg
Gross Weight (Esti.) 1.2 kg
Voltage Rating AC 100~240V(External)
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3.2 Trouble shooting (FAQ)

Problem Possible Solution
Press the button to check if the box is in the ON
Power LED is not ON
mode.
Check if the power cord is properly connected to the box and the power outlet.
3-2
Chapter 2: Setup

3.3 Supported Timing List

Resolution Refresh Rate
1920 x 1200 60Hz 1920 x 1080 60Hz 1680 x 1050 60Hz
1600 x 900 60Hz 1440 x 900 60Hz 1366 x 768 60Hz 1360 x 768 60Hz
1280 x 1024 60Hz
1280 x 960 60Hz 1280 x 800 60Hz 1280 x 768 60Hz 1280 x 720 60Hz
1024 x 768 60Hz
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