ASKO W4104C.W, W4104C.WT410HD.W User Manual

INSTRUCTIONS FOR USE

Washing machine

WM85.1

Carefully read the instructions for use before using the washing machine.

W4104C.W.AU

Dear Customer,

We thank you for purchasing this quality ASKO product.

We hope it meets all your expectations. Scandinavian design combines pure lines, everyday functionality, and high quality. These are the key characteristics of all our products, and the reason why they are highly appreciated across the globe.

We kindly recommend you to read these instructions before using the appliance for the ﬁ rst time. The instruction manual also includes information on how you can help protect the environment.

TABLE OF CONTENTS

Safety precautions 3

Washing machine description 6

Dispenser tray 6

Before using the appliance for the ﬁ rst time 7

Installation and connection 9

Tips before washing 13

Washing process, step by step (1 – 8) 15

System settings 27

Errors – what to do? 34

Servicing 39

Technical information 40

Program table 43

Table: washing mode/temperature 45

Option table 46

Disposal 47

Quick guide 51

Cleaning and maintenance 30

The following symbols are used throughout the manual and they have the following meanings:

Information, advice, tip, or recommendation Warning – danger of hot surface

Warning – general danger Warning – danger of fire

Warning – danger of electric shock

Original instructions

See Quick guide on the last page.

SAFETY PRECAUTIONS

GENERAL

Please read the instruction manual and save it for future reference.

• Please do not use the washing machine if you have not read and understood these instructions or use ﬁ rst.

• Failure to observe the instructions for use or inappropriate use of the washing machine may result in damage to the laundry or machine, or injury to the user. Keep the instruction manual handy, near the washing machine.

• Instructions for use are available on our website at www.asko.com.

• Your washing machine is intended solely for household use.

• The appliance has to be connected to the water and power supply by a trained expert.

• Any repair and maintenance pertaining to safety or performance should be done by trained experts.

• To avoid hazard, damaged power cord may only be replaced by the manufacturer, authorized service technician, or other authorized person.

• After installation, the washing machine should stand still for two hours before it is connected to the power mains.

• The washing machine may not be connected to the power mains using an extension cord.

• Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer.

• To connect the washing machine to water supply, make sure to use the supplied water supply hose and gaskets. Water pressure has to be between

0.1 and 1 MPa (approximately 1–10 kp/cm

• Always use a new water supply hose to connect the appliance to water supply; do not reuse an old water supply hose.

• After the washing cycle, close the water tap and pull out the washing

machine plug from the power socket.

• Only use the washing machine for washing laundry, as described in the instruction manual. The machine is not intended for dry cleaning.

• In case of incorrect appliance connection, incorrect use, or servicing by an unauthorized person, the user shall bear the cost of any damage.

• Only use detergents intended for the washing machine!

• Only use agents for machine washing and care of laundry. We shall not be responsible for any damages or discolouration of gaskets and plastic parts resulting from incorrect use of bleaching or colouring agents.

, 10–100 N/cm2).

• Bleaches that contain chlorine can be replaced with oxygen-based bleaches. Otherwise, a neutralization cycle should be performed by running the Cotton program at the highest temperature. For best results, use hydrogen peroxide or oxygen-based detergents.

• Do not use colourants (dyes) or bleaching substances (substances for discolouration or removal of colourants) as they contain sulphuric compounds that could cause corrosion.

• Excessive use of products containing chlorine compounds increases the risk of premature failure of appliance components. This depends on the concentration of chlorine, exposure time, and temperature.

• Do not use detergents that contain solvents as this could lead to release of poisonous gases, damage to the machine, and risk of ﬁ re and explosion.

• Before using the appliance for the ﬁ rst time, remove the transport bolts and all other transport protection devices. See chapter "BEFORE FIRST USE / Transport protection".

• The machine is not intended for use by persons (including children) with physical or mental impairments, or persons with lacking experience and knowledge. These persons should be instructed about the use of the appliance by a person responsible for their safety.

• Emergency door opening tool is located on the back side of the dispenser.

• Maximum washing capacity in kg (for the Cotton program) is indicated on the rating plate.

CHILD SAFETY

• Children should be supervised to ensure that they do not play with the appliance.

• Before closing the washing machine door and running the program, make sure there is nothing except laundry in the drum (e.g. if a child climbed into the washing machine drum and closed the door from the inside).

• Keep the detergent and conditioner out of reach of children.

• Activate the child lock. See chapter "SYSTEM SETTINGS, section Child Lock".

• Do not let children younger than three years to come near the

appliance, unless they are under constant supervision.

• The washing machine is made in compliance with all relevant safety standards. This washing machine may be used by children aged 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, but only if they are supervised during the use of the appliance, if they have been provided relevant instructions

regarding safe use of the washing machine, and if they understand the hazards of inappropriate use. Make sure children do not play with the appliance. Make sure the children do not clean the washing machine or perform any maintenance tasks without supervision.

DANGER OF HOT SURFACE

• At higher washing temperatures, the door glass will heat up. Be careful to avoid burns. Make sure children do not play near the door glass.

WATER OVERFLOW PROTECTION

• If the water level in the appliance rises above the normal level, then the excessive water level protection will be activated. It will shut oﬀ the water supply and start pumping out the water. If the water level does not decrease in 60 seconds, the program will be interrupted (see chapter "ERRORS – WHAT TO DO?").

TRANSPORTING / STORAGE DURING THE WINTER

If you transport or store the appliance in vehicles or rooms that are not heated and where the temperature could drop to below freezing point, please do the following:

• Clean the drain pump ﬁ lter. See chapter "CLEANING AND MAINTENANCE".

• Close the water supply to the washing machine, undo the water supply hose from the water supply tap, and wait until the water ﬂ ows out of the tap and the hose.

• After the drain pump ﬁ lter is emptied, there can still be a small amount of water in the machine. This, however, does not aﬀ ect the quality and will not damage the appliance.

• If the washing machine is to be transported, transport protection has to be re-installed before transport (See chapter "BEFORE USING THE APPLIANCE FOR THE FIRST TIME").

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE!

WASHING MACHINE DESCRIPTION

910

267834

1211

1. Main switch (ON/OFF)

2. Program selector knob

3. Display unit

4. Program settings buttons

5. Button (start/pause/stop)

6. Dispenser tray

7. Rating plate with information about the washing

machine (on the inside of the washing machine door)

8. QR and AUID code (on the inside of the washing machine door)

9. Washing machine door

10. Drain ﬁ lter cover

11. Water release hose

12. Drain ﬁ lter pump (installed behind the drain

pump ﬁ lter)

DISPENSER TRAY

1. Prewash compartment

2. Compartment for main wash liquid

detergent. Use the barrier (3).

1 4

2. Compartment for main wash powder

detergent. Do not use the barrier (3).

4. Softener / conditioner compartment

5. Tab for dispenser tray removal

BEFORE USING THE APPLIANCE FOR THE FIRST TIME

PACKAGING

Remove all packaging. Please sort the materials in compliance with local recommendations (see chapter ”DISPOSAL”).

TRANSPORT PROTECTION

Before using the appliance, remove the three transport bolts and plastic plugs which protect the appliance during transport.

Release and remove the bolts as shown in the

ﬁ gures.

To remove the plastic plugs holding the bolts,

squeeze them and then pull them out.

12 3

If you wish to transport the washing machine, reinstall the bolts and plastic caps to lock the machine. This will prevent any damage to the machine due to vibrations during transport. If you have lost the transport bolts or plastic caps, replacements can be ordered at your dealer.

Art. No. ID:

Remove the caps from the plastic plugs. Push

the caps over the three holes in which the plastic plugs were inserted. Save the plastic plugs if you have to transport your washing machine in the future.

270698 Bolt

551188 Plastic cap (transport lock)

Please order three pieces of each item!

CLEANING

Disconnect the washing machine from the power mains and open the door. Clean the washing machine drum with a damp cloth and a mild detergent.

No program can be started while the door is open.

SETTINGS BEFORE FIRST USE

After connecting the washing machine and running it for the ﬁ rst time, choose the following:

Language selection

Press the button 2 or the program selector knob to scroll the list of languages. Conﬁ rm your selection by pressing the OK button.

The amount of detergent depends on the hardness of water. For details, see the detergent packaging. Please contact your local water supply company to check the water hardness in your area.

Before it dispatched from the factory, every appliance is tested.

As a result, there may be some residual water left in the drain pump ﬁ lter. This, however, does not aﬀ ect the quality and will not damage the appliance.

INSTALLATION AND CONNECTION

POSITIONING THE WASHING MACHINE

The washing machine can be installed as a builtin (integrated) or a free-standing unit. Place the machine on a level surface so that the power outlet on the wall is accessible.

Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature.

The ventilation openings must not be obstructed by a carpet.

Built-in washing machine

The washing machine can be integrated under a worktop with a height of 900–950 mm. Leave 5 cm of room around the entire perimeter of the appliance, including between the back edge of the upper cover and the wall behind it.

Free-standing appliance

If you have a dryer of suitable dimensions (by another dryer manufacturer), use the vacuum feet to stack it on top of the washing machine, or place it next to it.

Clearances around the washing machine

min. 50 mm

Opening the washing machine door (top view)

412 mm

1093,5 mm

110°

Stacking an ASKO dryer on top of an ASKO washing machine

To stack an ASKO dryer on top of a washing machine, use the extra vacuum feet and the tipping guard (A+B), supplied in the cardboard box in the ASKO dryer drum. If the washing machine and dryer are not of matching dimensions or if you have installed a hidden helper between the two appliances, then binding plates are available as optional accessories at the service unit.

CONNECTING TO WATER SUPPLY

The machine has to be connected to water

supply by an adequately trained person.

Use the water supply hose to connect the appliance. Water pressure has to be between 0.1 and 1 MPa (approximately 1–10 kp/cm2, 10–100 N/cm2). If the hoses are newly installed, we recommend rinsing them to remove any impurities. Otherwise, these impurities could clog the ﬁ lter in the water connection on the washing machine and thus cut oﬀ the water supply.

ADJUSTING THE FEET

Place the washing machine so that it is stable.

1. Level the washing machine in longitudinal and

traverse direction by rotating the adjustable feet.

The feet allow levelling by +/- 1 cm.

2. When the appropriate height of feet is set, use the

wrench No. 17 to ﬁ rmly fasten the counter-nuts

towards the bottom of the appliance .

3. Tighten the jam nuts (counter nuts) to the end

position.

This will reduce washing machine noise to

minimum.

The water intake hose has to be fastened ﬁ rmly enough for the hose to have a good seal. After connecting the hose, the seal must be checked for any leaks.

Only use the water supply hose supplied with the appliance. Do not use any used or other hoses.

If the connection on the supply hose is of diﬀ erent dimensions than the water tap (e.g. 3/4” → 1/2”), use an adapter.

CONNECTING TO HOT/COLD WATER SUPPLY

(Only in some models) If your appliance has connections for both hot and cold water, then connect one hose to the cold water connection and the other hose to the hot water connection, as indicated on the back of the appliance: COLD = cold and HOT = hot. Hot water is supplied for programs operating at 40 °C or more.

Connecting to both hot and cold water will save

time and electric energy when washing.

If your washing machine model has connections for both hot and cold water, and you only wish to connect cold water, then the protective cap has to be (or remain) attached to toe hot water connection.

INSTALLING THE DRAIN HOSE

Upon delivery, the appliance has a drain hose attached. This drain hose must be connected to a drain. Drain hose can also be attached to a wall drain with a trap; such trap should be properly installed to allow cleaning. The height of the drain should be 600–900 mm above the ﬂ oor. The lower position (600 mm) is always recommended. Make sure the drain hose is not clipped or bent.

600 - 900 mm

Drain hose can also be connected directly to the washbasin drain via a siphon. In this case, the hose, too, should be 600–900 mm above the ﬂ oor. Internal hose diameter should be at least 18 mm. See ﬁ gure.

At least 18 mm

CONNECTING TO THE POWER MAINS

After installation, the washing machine should stand still for two hours before it is connected to the power mains.

Connect the appliance to an earthed power outlet. After installation, the wall outlet should be freely accessible. The outlet should be ﬁ tted with an earth contact (in compliance with the relevant regulations).

Connection upon delivery

TYPE: WMXX.XXXXX

Art.No.: XXXXXX/XX Ser.No.: XXXXXXXX

XX Hz

XXXX W

XX-X MPa

XXX-XXX V ~

IPX4

MODEL: XXXXXX.X

XXA

X kg

Information about your washing machine is indicated on the rating (type) plate. Use the type A diﬀ erential current protection switch.

We recommend using over-voltage protection to protect the appliance in case of a lightning strike.

The washing machine may not be connected to the power mains using an extension cord.

Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer.

Any repair and maintenance pertaining to safety or performance should be done by trained experts.

TIPS BEFORE WASHING

This chapter includes several tips on how to prepare the laundry for washing.

LAUNDRY SORTING

Sort the laundry according to:

• how soiled it is,

• colour,

• material.

CLOTHING

1. Close the zips and hook-and-loop fasteners so

that they do not damage the fabric.

2. New dyed items may contain excess dye;

therefore, they have to be washed separately

several times.

3. Turn delicate items inside out. This will decrease

the risk of tear and colour fading.

4. Place very sensitive clothes and small items in a

special-purpose laundry washing bag.

(The special purpose laundry bag is available as

an optional accessory.)

5. Empty the pockets and turn them inside out.

LAUNDRY SYMBOLS

Observe the laundry symbols.

Textile maintenance symbols:

Washing

Normal Delicate

Max. washing temperature 90 °C Max. washing temperature 60 °C Max. washing temperature 40 °C Max. washing temperature 30 °C

Hand wash only

Do not wash

Bleaching

Bleaching in cool water

Bleaching not allowed

Dry cleaning

Dry cleaning with all agents

Perchloroethylene R11, R113, petroleum

Dry cleaning in kerosene, pure alcohol,

and R113

Dry cleaning not allowed

Ironing

Ironing with a hot iron with a maximum temperature of 200 °C

Ironing with a hot iron with a maximum temperature of 150°C

Ironing with a warm iron with a maximum temperature of 110°C

Ironing not allowed

Natural drying

Drying on a flat surface

Drying without prior spinning

Drying on a clothes line or a hanger

Tumble drying

Drying at high temperatures

Drying at low temperatures

Tumble drying not allowed

DYED COTTON

Laundry made of dyed cotton which is to be washed at 60 °C should be ﬁ rst washed at a temperature of 60 °C to remove the excess dye. If this is not done, there is danger of dye being washed out of such items. To maintain the colour of the fabric, use

bleach-free detergent.

UNBLEACHED LINEN

Unbleached lining fabric should be washed at 60 °C with a detergent free of bleach or optical bleaching agents. Heavily soiled linen laundry may be occasionally washed at higher temperatures, but do not do this too often as heat could ruin the sheen and strength of linen clothing.

WOOL

These fabrics are intended for either machine or hand wash. The Wool/Hand Wash program is equally gentle or even gentler than an actual hand wash. Wool in particular is sensitive to washing and similar procedures. If you do not wish to spin your clothes, select a setting without spinning (see "STEP 6: Choose the program settings /button 3"). However, most garments are suitable for at least a short spinning cycle. Top spinning speed available is 800 rpm.

VISCOSE AND SYNTHETIC FIBRES

Materials made of viscose and some synthetic ﬁ bres are highly sensitive, and require a lot of space in order not to crease. When washing, only ﬁ ll the drum to a half and choose a program with spinning speed of no more than 1,000 rpm.

Viscose and acetates are fragile when wet.

REDUCING ALLERGIC REACTIONS

(Only in some models) The options include washing with the Allergy Program Cotton and Allergy Program Synthetics, using the Allergy Mode program setting, or using an extra rinse (Super Rinse). These programs, program settings, and functions can be used for people with sensitive skin, such as those suﬀ ering from allergies, or small children.

SAVING TIME AND ENERGY

To save time and energy, use the Everyday Wash. This program has shorter main wash cycle than Standard Cotton and often suﬃ ces for less soiled laundry.

ECONOMY AND EFFICIENCY

You can save a lot of energy by not using the programs operating at higher temperatures. Choose the Quick program if you wish to only refresh the laundry; or use the Time program. This

will save water and power. Selecting the maximum spinning speed will reduce power consumption if you dry the clothes in a

dryer or a drying cabinet. When using the programs Heavy, Everyday Wash and Standard Cotton, we recommend washing a full load. Avoid prewash. Modern washing machines and detergents are eﬃ cient without the prewash as well.

Prewash is only necessary for heavily soiled laundry. Use the additional function Prewash (see

"STEP 6: Program Settings Menu – choosing extra functions / button 5").

DETERGENTS

Detergents carrying the environment protection label are less harmful to the environment.

Only add the detergents in compliance with the recommendations by detergent manufacturers.

Recommended amount of washing detergent at certain loads and water hardness levels are speciﬁ ed on the detergent packaging.

STAINS

If your clothes are soiled with stubborn stains (blood, eggs, coﬀ ee, grass etc.), they should be appropriately treated before the wash. Then, wash your laundry using the special programs (if your washing machine has them).

Do not use any chemical substances or agents;

only use the stain removing detergents.

DYEING FABRICS

If you wish to dye fabrics in the washing machine, choose the Everyday Wash program with the Super Rinse extra function. Choose the temperature

according to the dye manufacturer's recommendations. If you dye mixed fabrics, such

as polyester/cotton, choose a low spinning speed.

Add the dye directly into the drum, rather than in the detergent compartment. After dyeing use

the Drum Cleaning program (self-cleaning program). Use the standard amount of detergent.

When using bleaches or stain removal agents, there is danger of corrosion and discolouration.

To protect the environment, we recommend you

avoid using powerful chemicals.

WASHING PROCESS, STEP BY STEP (1 – 8)

STEP 1: SORT THE LAUNDRY

See chapter "TIPS BEFORE WASHING"

Use a washing net for underwire bras. Empty the pockets. Coins, nails etc. could damage the machine

and the fabric.

STEP 2: TURN ON THE MAIN SWITCH.

Turning on Press the on/off button.

Turning off

Press the on/off button.

If the machine does not accept the on/off command correctly, wait for at least 8 seconds before pressing any other button.

STEP 3: OPEN THE WASHING MACHINE DOOR AND INSERT THE LAUNDRY.

Open the washing machine door by pulling the handle towards you.

2 3

Place the laundry into the washing machine drum. Before doing so, make sure the drum is empty.

Do not overload the drum! If the washing machine drum is too full, the laundry will not be washed as thoroughly.

STEP 4: ADD THE DETERGENT AND THE CONDITIONER.

Recommended amount of detergent is usually speciﬁ ed on the detergent packaging. When washing a smaller amount of laundry, the amount of detergent used can be decreased. Observe manufacturers' recommendations regarding the type of detergent suitable for certain temperatures, load size, and water hardness.

Powder detergent

Add powder detergent into the main wash detergent compartment. If you have selected the Prewash function or Heavy program, Stain program Coﬀ ee or Fruit, or the Time program with 2:30 or longer duration, then add powder detergent to the prewash detergent compartment.

We recommend adding the powder detergent immediately before the washing cycle. Otherwise, make sure the detergent compartment in the dispenser tray is completely dry before adding the powder detergent, as otherwise, the powder detergent may cake before the start of the washing process.

Liquid detergent

When using a liquid detergent, observe the detergent manufacturer's recommendations. When using thick detergents, we recommend always using the laundry balls. Use the barrier (3) in the detergent compartment; see ﬁ gure in the chapter detergent tray. Add the liquid detergent in the front part of the detergent compartment in the dispenser tray (2).

Laundry ball or washing bag

If you are using a laundry ball or a washing bag, place it directly into the drum and choose a program without any prewash.

An excessive amount of detergent will not improve washing results. Rather, it will lead to foaming and increase the environmental impact. We recommend using less detergent. Only increase the dosage if you are not satisﬁ ed with the washing results.

Conditioner

Pour the conditioner into the dispenser tray, into the compartment with the symbol . Observe the recommendation on the conditioner packaging.

Do not fill the conditioner compartment over the max. indication (maximum indicated level). Otherwise, the conditioner will be added to the laundry too soon, leading to poorer washing effect.

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