ARRIS 2247N8 Users Manual

Administrator’s Handbook

Motorola Netopia Version 9.0.1

Embedded Software

Motorola Netopia September 2010

Gateways

Administrator’s Handbook

make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the U.S and/or other countries. Macintosh is a registered trademark of Apple, Inc. Firefox is a registered trademark of the Mozilla Foundation. All other product or service names are the property of their respective owners.

Motorola, Inc. 1303 East Algonquin Road Schaumburg, Illinois 60196 USA

Part Number

580780-001-00 rev a V9.0.1-sku 1

Table of Contents

CHAPTER 1

CHAPTER 2

Setting up Your Motorola Netopia

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

POWER SUPPLY INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TELECOMMUNICATION INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 8

PRODUCT VENTILATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Wichtige Sicherheitshinweise . . . . . . . . . . . . . . . . . . . . . . . . . . 9

NETZTEIL INSTALLIEREN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

INSTALLATION DER TELEKOMMUNIKATION. . . . . . . . . . . . . . . . . . . 9

Set up your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Configure Your PC for Dynamic Addressing . . . . . . . . . . . . . . 11

Motorola Netopia

Gateway Quickstart . . . . . . . . . . . . . . . . . . 14

Web-based Device Management

The Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Home Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Links Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

More IP Subnets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Router Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

WAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Firewall Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Restart Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Reset Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Update Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Modem or Gateway

. . . . . . . . . . . . . . . . . . . . . . . 17

CHAPTER 3

Basic Troubleshooting

Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

LED Function Summary Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Administrator’s Handbook

Factory Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

CHAPTER 4

Command Line Interface

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Starting and Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . 54

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Using the CLI Help Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

About SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

SHELL Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

SHELL Command Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

WAN Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

About CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

CONFIG Mode Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Navigating the CONFIG Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Entering Commands in CONFIG Mode. . . . . . . . . . . . . . . . . . . . . . . . .64

Guidelines: CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Displaying Current Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . .65

Step Mode: A CLI Configuration Technique. . . . . . . . . . . . . . . . . . . . . .65

Validating Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connection commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

IP DNS commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

IP IGMP commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

NTP commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

IP Gateway commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Application Layer Gateway (ALG) commands . . . . . . . . . . . . . . . . . . .72

Link commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Management commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Physical interfaces commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

PPPoE relay commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

NAT Pinhole commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

System commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

CHAPTER 5

Technical Specifications and Safety Information

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Software and protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Manufacturer’s Declaration of Conformance . . . . . . . . . . . . . . 83

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 85

47 CFR Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

FCC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

. . . . .81

Table of Contents

Electrical Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Software License, Limited Warranty and Limitation of Remedies . . . . 88

Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Caring for the Environment by Recycling . . . . . . . . . . . . . . . 103

Beskyttelse af miljøet med genbrug . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Umweltschutz durch Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Cuidar el medio ambiente mediante el reciclaje . . . . . . . . . . . . . . . . 103

Recyclage pour le respect de l'environnement . . . . . . . . . . . . . . . . . 103

Milieubewust recycleren. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Dba∏oÊç o Êrodowisko - recykling . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Cuidando do meio ambiente através da reciclagem . . . . . . . . . . . . . 104

Var rädd om miljön genom återvinning. . . . . . . . . . . . . . . . . . . . . . . . 104

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Administrator’s Handbook

◆

CHAPTER 1 Setting up Your Motorola Netopia

Modem or Gateway

This Administrator’s Handbook covers the advanced features of the Motorola Netopia ilies.

Your Motorola Netopia interface screens and the Command Line Interface (CLI). This Administrator’s Handbook documents the advanced features, including advanced testing, security, monitoring, and configuration. This Administrator’s Handbook should be used as a companion to the User Manual. You should read the User Manual before reading this Administrator’s Handbook.

equipment offers advanced configuration features accessed through the Web-based

Modem and Gateway fam-

This guide is targeted primarily to residential service subscribers.

Expert Mode sections and the Command Line Interface may also be of use to the support staffs of broadband service providers and advanced residential service subscribers. (See

Line Interface” on page 51

Most users will find that the basic Quickstart configuration is all that they ever need to use. This section may be all that you ever need to configure and use your Motorola Netopia

lation in Router Mode.

“Important Safety Instructions” on page 8 “Wichtige Sicherheitshinweise” on page 9

Set up your Gateway” on page 10

“ “Conﬁgure Your PC for Dynamic Addressing” on page 11 “Motorola Netopia® Gateway Quickstart” on page 14

.”)

“Expert Mode” on page 43

Gateway. The following instructions cover instal-

” and

“Command

Administrator’s Handbook

Important Safety Instructions

POWER SUPPLY INSTALLATION

Connect the power supply cord to the power jack on the Motorola Netopia an appropriate electrical outlet.

Gateway. Plug the power supply into

☛

WARNING:

The power supply must be connected to a mains outlet with a protective earth connection. Do not defeat the protective earth connection.

CAUTION:

Depending on the power supply provided with the product, either the direct plug-in power supply blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is readily accessible.

(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk (Norway) Apparatet må kun tilkoples jordet stikkontakt. USB-powered models: For Use with Listed I.T.E. Only

TELECOMMUNICATION INSTALLATION

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

◆

Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of

◆

electrical shock from lightning.

◆

Do not use the telephone to report a gas leak in the vicinity of the leak. CAUTION: The external phone should be UL Listed and the connections should be made in accordance with

◆

Article 800 of the NEC.

PRODUCT VENTILATION

The Motorola Netopia product should not exceed 104°F (40°C). It should not be used in locations exposed to outside heat radiation or trapping of its own heat. The product should have at least one inch of clearance on all sides except the bottom when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided.

SAVE THESE INSTRUCTIONS

Gateway is intended for use in a consumer's home. Ambient temperatures around this

Wichtige Sicherheitshinweise

NETZTEIL INSTALLIEREN

Verbinden Sie das Kabel vom Netzteil mit dem Power-Anschluss an dem Motorola Netopia Sie dann das Netzteil in eine Netzsteckdose.

Gateway. Stecken

☛

Warnung:

Das Netzteil muss an eine Steckdose, die mit einem Schutzleiter verbunden ist, angeschlossen werden. Die Schutzleiterverbindung darf in keinem Fall unterbrochen werden.

Achtung:

Abhängig von dem mit dem Produkt gelieferten Netzteil, entweder die direkten Steckernetzgeräte, Stecker vom Netzkabel oder der Gerätekoppler dienen als Hauptspannungsunterbrechung. Es ist wichtig, dass das Steckernetzgerät, Steckdose oder Gerätekoppler frei zugänglich sind.

(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk (Norway) Apparatet må kun tilkoples jordet stikkontakt. USB-powered models: For Use with Listed I.T.E. Only

INSTALLATION DER TELEKOMMUNIKATION

Wenn Ihre Telefonausrüstung verwendet wird, sollten grundlegende Sicherheitsanweisungen immer befolgt werden, um die Gefahr eines Feuers, eines elektrischen Schlages und die Verletzung von Personen, zu verringern. Beachten Sie diese weiteren Hinweise:

Benutzen Sie dieses Produkt nicht in Wassernähe wie z.B. nahe einer Badewanne, Waschschüssel,

◆

Küchenspüle, in einem nassen Keller oder an einem Swimmingpool. Vermeiden Sie das Telefonieren (gilt nicht für schnurlose Telefone) während eines Gewitters. Es besteht die

◆

Gefahr eines elektrischen Schlages durch einen Blitz.

◆

Nicht das Telefon benutzen um eine Gasleckstelle zu Melden, wenn Sie sich in der Nähe der Leckstelle befinden.

Bewahren Sie diese Anweisungen auf

Administrator’s Handbook

Set up your Gateway

Refer to your User Manual for instructions on how to connect your Motorola Netopia source, PC or local area network, and your Internet access point, whether it is a dedicated DSL outlet or a DSL or

cable modem. Different Motorola Netopia enable Dynamic Addressing on your PC. See “

Gateway models are supplied for any of these connections. Be sure to

Conﬁgure Your PC for Dynamic Addressing

Gateway to your power

”.

Configure Your PC for Dynamic Addressing

The following instructions assume that you want to use the automatic configuration and address sharing features of the Gateway to provide IP information to devices on your Local Area Network. To connect additional computers that will use the Gateway’s address sharing feature repeat these steps for each computer.

Microsoft Windows:

Navigate to the TCP/IP Properties Control Panel.

a. Some Windows versions follow a path like this:

b. Some Windows versions follow a path like this:

Start menu -> Settings -> Control Panel -> Network (or Network and Dial-up Connections -> Local Area Connection -> Properties) -> TCP/IP [your_network_card] or Internet Protocol [TCP/IP] -> Properties

Start menu -> Control Panel -> Network and Internet Connections -> Network Connections -> Local Area Connection -> Properties -> Internet Protocol [TCP/IP]

-> Properties

Then go to Step 2.

Select Obtain an IP address automatically.

3. Select Obtain DNS server address automatically, if available.

4. Remove any previously configured gateways, if applicable.

5. Click the OK button. Restart if prompted.

Proceed to the next section “Motorola Netopia® Gateway Quickstart” on page 14.

Administrator’s Handbook

c. Windows Vista and Windows 7 are set to obtain an IP address automatically by default. You may not need to configure them at all.

To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the Properties button.

The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown.

If not, select the radio buttons shown above, and click the OK button.

Macintosh MacOS 9.2 and higher or Mac OS X 10.1.5 or higher:

1. Access the TCP/IP or Network control panel.

a. MacOS follows a path like this:

b. Mac OS X follows a path like this:

Apple Menu -> Control Panels -> TCP/IP Control Panel

Apple Menu -> System Preferences -> Network -> Conﬁgure

Then go to Step 2.

2. Select Built-in Ethernet

3. Select Configure IPv4: Using DHCP

4. Close and Save, if prompted.

Proceed to the next section “Motorola Netopia® Gateway Quickstart” on page 14.

Administrator’s Handbook

Motorola Netopia® Gateway Quickstart

1. Run a Web browser, such as Mozilla Firefox or Microsoft Internet Explorer.

Enter http://192.168.1.254 in the URL Address text box.

Press Return.

(If your ISP’s Configuration Worksheet tells you to use an IP address other than 192.168.1.254 to log in, enter http://< ip-address>.)

2. The browser displays the Welcome page.

◆ You can choose Unrestricted LAN Access.

If you choose Unrestricted LAN Access, any user connected to your network can access and administer the Motorola Netopia

Or,

Gateway’s configuration pages.

◆ For security, you may create and enter an Administrative password for accessing the Motorola Netopia

way.

• The administrative User name is admin.

• The initial Password can be whatever you choose, from one to 32 characters long. This user name and password are separate from the user name and password you might use to access the

Internet. You may change them later. You will be challenged for this Admin username and password any time that you attempt to access the Motorola Netopia

Gateway’s configuration pages.

Gate-

If you have chosen to create an Administrative password, when you connect to your Gateway as an Administrator, you enter “admin” as the UserName and the Password you just created.

3. Click OK.

Congratulations! Your installation is complete. You can now surf to your favorite Web sites by typing an URL in

your browser’s location box or by selecting one of your favorite Internet bookmarks. Optional services that you may have contracted with your provider are also available.

If you have any questions or encounter problems with your Motorola Netopia

Gateway, refer to “Basic Trouble-

shooting” on page 45, the context-sensitive help in your Gateway’s web pages, or contact your service pro-

vider’s technical support helpdesk.

Answers to many frequently asked product-related questions are also available on-line at:

http://broadband.motorola.com/consumers/support/default.asp?supportSection=blank

If you click the Back button on your web browser, the browser displays the Basic Home Page.

Administrator’s Handbook

CHAPTER 2 Web-based Device Management

Using the Web-based user interface for the Motorola Netopia® Gateway you can configure, troubleshoot, and monitor the status of your Gateway.

◆ “The Home Page” on page 18

◆ “Links Bar” on page 19

◆ “Configure” on page 20

◆ “Status” on page 35

◆ “Utilities” on page 39

◆ “Help” on page 44

Administrator’s Handbook

The Home Page

Home Page for a Wi-Fi model

Home Page Information

The Home page displays information about the following categories:

◆ Connection Information

◆ Router Information

◆ Local Network

◆ Restart Connection – For a PPPoE connection, clicking this button will bring down any PPPoE WAN connec-

tion that is up and resend your current PPPoE login credentials and reestablish your Internet connection. For a DHCP connection, clicking this button will release and renew the DHCP lease from your service provider’s DHCP server, which assigns your local WAN IP address.

◆ Connect – Only displays if you are not connected. For a PPPoE connection, clicking this button will allow you

to attempt to login using a different User ID and Password.

◆ Disconnect – Only for a PPPoE connection, clicking this button will disconnect you from the Internet until you

choose to reestablish your connection manually. Click the for every page in the Web interface. See

Help link in the left-hand column of links to display a page of explanatory information. Help is available

“Help” on page 44.

Links Bar

The links in the left-hand column of the Home page access a series of pages to allow you to monitor, diagnose, and update your Gateway. The following sections give brief descriptions of these pages.

◆“The Home Page” on page 18

◆“Configure” on page 20

◆“Status” on page 35

◆“Utilities” on page 39

◆“Help” on page 44

Administrator’s Handbook

Configure

When you click Conﬁgure in the left hand column of links, the links bar expands.

◆“Connection” on page 21

◆“DHCP Server” on page 23

◆“More IP Subnets” on page 24

◆“Wireless” on page 25

◆“NAT” on page 31

◆“Router Password” on page 33

◆“Time Zone” on page 34

Connection

When you click Connection, the Connection Conﬁguration page appears. This screen’s appearance will vary depending on your type of connection to the Internet.

Here is an example.

Here you can set up or change the way you connect to your ISP. You should only change these settings at your ISP's direction, or by agreement with your ISP.

◆ DSL Auto Modulation: provides automatic rate adaptation which tries to sync at the fastest possible modula-

tion.

◆ DSL Transport: Select ATM (Asynchronous Transfer Mode), PTM (Packet Transfer Mode), AUTO, or NONE

from the pull-down menu. These modes depend on the equipment used by your ISP. Many providers now support dual mode IP DSLAM line cards that default to PTM, with ATM as a fallback. The default AUTO allows the best compatibility.

◆ Auto Detection VPI/VCI: If this checkbox is checked, your Gateway will attempt to detect the virtual circuit

pairs in use by trying the most common ones in succession until one is found. Thereafter, the Gateway will always attempt to use that pair. If it cannot detect the VPI/VCI set in use, you can uncheck the checkbox, and enter the values manually.

◆ VPI/VCI: These values depend on the way your ISP's equipment is configured. 0/35 and 8/35 are the most

common virtual circuit pairs, but others are also used.

◆ Encapsulation: The authentication and encapsulation protocol is determined by your ISP by the type of

account that you have signed up for and the model of your Motorola device. Choose from the pull-down menu: pppoe-llc, pppoe-vcmux, ether-llc, ip-llc, pppoa-llc, or pppoa-vcmux

◆ Bridging: Your Gateway can be turned into a simple bridge, if desired. Select Enabled from the pull-down

menu. However, it will no longer provide routing or security features in this mode.

◆ Use Static IP Addressing: Your service provider may tell you that the WAN IP Address for your Gateway is

static. In this case, check the checkbox.

Administrator’s Handbook

◆ The screen expands to allow you to enter the Static IP Address and Netmask from your Service Provider in

the appropriate fields.

◆ IP Gateway: The IP Address of the default gateway, or peer address if using PPP. This is normally set to

0.0.0.0 for PPP connections.

◆ Primary DNS Server: The IP Address of the Primary Domain Name Server

◆ Secondary DNS Server: The IP Address of the backup Domain Name Server

When all of your entries are made, click the

Apply Changes button.

DHCP Server

When you click DHCP Server, the DHCP Server Conﬁguration page appears.

The Server configuration determines the functionality of your DHCP Settings. This functionality enables the Gateway to assign your LAN computer(s) a “private” IP address and other parameters that allow network communication. This feature simplifies network administration because the Gateway maintains a list of IP address assignments. Additional computers can be added to your LAN without the hassle of configuring an IP address. This is the default mode for your Gateway.

◆ Router IP Address: Specifies the IP address of the Gateway itself.

◆ Subnet Mask: Specifies the subnet for DHCP clients on the LAN side of the gateway. Defaults to the common

Class C subnet.

◆ DHCP Server Enable: Uncheck this setting if you already have a DHCP server on your LAN. This enables the

DHCP server in this Gateway.

◆ DHCP Start Address: Specifies the first address in the DHCP address range. You can reserve a sequence of

up to 253 IP addresses within a subnet, beginning with the specified address, for dynamic assignment.

◆ DHCP End Address: Specifies the last address in the DHCP address range.

◆ DHCP Lease: Specifies the default length for DHCP leases issued by the Gateway. Enter lease time in

dd:hh:mm:ss (days/hours/minutes/seconds) format.

Administrator’s Handbook

More IP Subnets

When you click the More IP Subnets link, the Additional IP Subnets screen appears.

One subnet is preconfigured by default. The Additional IP Subnets screen allows you to configure up to seven secondary subnets and their DHCP ranges, by entering IP address/subnet mask pairs:

☛ Note:

You need not use this screen if you have only a single Ethernet IP subnet.

◆ To add an IP subnet, enter the Gateway’s IP address on the subnet in the IP Address field and the subnet

mask for the subnet in the Netmask field.

◆ Enter the DHCP Start Address and End Address of the subnet range in their respective fields.

Ranges cannot overlap and there may be only one range per subnet.

If DHCP Server (see “DHCP Server” on page 23) is not enabled, the DHCP Start Address and DHCP End

Address fields do not appear.

◆ Click the Add this IP Subnet button. Your entries will be added to the IP Subnet List.

To Edit or Remove a configured subnet, click the respective icon in the list item. When you are finished, click the

Apply Changes button.

Wireless

(supported models)

When you click the

Wireless link in the links bar, the menu expands.

Wireless Configuration

When you click the Base Settings link, the Wireless Base Settings page appears.

◆ The wireless function is automatically enabled by default. If you uncheck the Enabled checkbox, the wireless

options are disabled, and the Gateway will not provide or broadcast its wireless LAN services.

◆ The pull-down menu allows you to select and lock the Gateway into the wireless transmission mode you want:

B/G B-only

G-only B/G/N

N-only A/N

A-only

For compatibility with clients using 802.11b (up to 11 Mbps transmission), 802.11g (up to 20+ Mbps), 802.11a (up to 54 Mbit/s using the 5 GHz band), or 802.11n (from 54 Mbit/s to 600 Mbit/s with the use of four spatial streams at a channel width of 40 MHz), select B/G/N. To limit your wireless LAN to one mode or the other, select G-only

, N-only, A-only, or B-only, or some combination that applies to your setup.

Administrator’s Handbook

☛ NOTE:

If you choose to limit the operating mode to G-only mode(s) you excluded will not be able to connect.

◆ Channel – (1 through 11, for North America) on which the network will broadcast. This is a frequency range

within the 2.4Ghz band. Channel selection depends on government regulated radio frequencies that vary from

region to region. The widest range available is from 1 to 14. Europe, France, Spain and Japan differ. Channel

selection can have a significant impact on performance, depending on other wireless activity close to this

Router. Channel selection is not necessary at the client computers; the clients will scan the available channels

seeking access points using the same SSID as the client.

◆ Wireless Protected Setup (WPS) is a not a new security protocol. It is simply an easier way to use existing

protocols to provide greater security for your wireless network connections.

By default, Privacy is set to Wireless Protected Access (WPA-PSK). WPS allows you to automatically

generate a new strong WPA key for your Gateway and any client devices on your wireless network.

, N-only, A-only, or B-only, clients using the

☛ Note:

Not all client wireless devices support WPS. Refer to their documentation.

Wireless Security

When you click the Security link, the Wireless Security page appears.

YOU ARE STRONGLY ENCOURAGED TO IMPLEMENT SOME FORM OF PRIVACY ON YOUR WIRELESS LAN. You can specify the Privacy mode for each SSID that you define. Options from the pull-down menu are:

◆ OFF– No Privacy

◆ WEP–Manual - see “WEP Manual” on page 27

◆ WPA-PSK - see “WPA-PSK” on page 28

Hide SSID. If you check this checkbox, the Gateway hides the wireless network from the scanning features of

wireless client computers. Unless both the wireless clients and the Gateway share the same Wireless ID in this mode, the Gateway’s wireless LAN will not appear as an available network when scanned for by wireless-enabled computers. Members of this “Closed System” WLAN must log onto the Gateway’s wireless network with the identical SSID as that configured in the router.

Closed System mode is an ideal way to increase wireless security and to prevent casual detection by unwanted neighbors, office users, or malicious users such as hackers.

If you do not enable this mode, it is more convenient, but potentially less secure, for clients to access your WLAN by scanning available access points. You must decide based on your own network requirements.

Enabling Closed System Mode on your wireless Gateway provides another level of security, since your wireless LAN will no longer appear as an available access point to client PCs that are casually scanning for one.

Your own wireless network clients, however, must log into the wireless LAN by using the exact SSID of the Motorola Netopia

In addition, if you have enabled WEP or WPA encryption on the Motorola Netopia® Gateway, your network clients must also have WEP or WPA encryption enabled, and must have the same WEP or WPA encryption key as the

Motorola Netopia

Once the Motorola Netopia client can connect immediately if WEP or WPA is not enabled. If WEP or WPA is enabled then the client must also have WEP or WPA enabled and a matching WEP or WPA key.

Wireless client cards from different manufacturers and different operating systems accomplish connecting to a wireless LAN and enabling WEP or WPA in a variety of ways. Consult the documentation for your particular wireless card and/or operating system.

Gateway.

Gateway is located by a client computer, by setting the client to a matching SSID, the

Block Wireless Bridging. Check the checkbox to block wireless clients from communicating with other wire-

less clients on the LAN side of the Gateway.

WEP Manual

WEP (Wired Equivalent Privacy) Security is a Privacy option that is based on encryption between the Router and any PCs (“clients”) you have with wireless cards. If you are not using WPA-PSK Privacy, you can use WEP encryption instead. For this encryption to work, both your Router and each client must share the same Wireless ID, and both must be using the same encryption keys.

You can provide a level of data security by enabling WEP (Wired Equivalent Privacy) for encryption of network data. You can enable 40-, 128-, or 256-bit WEP Encryption (depending on the capability of your client wireless card) for IP traffic on your LAN.

WEP - Manual allows you to enter your own encryption keys manually. This is a difficult process, but only needs to be done once. Avoid the temptation to enter all the same characters.

◆ Key Length: Selects the length of each encryption key. The longer the key, the stronger the encryption and the

more difficult it is to break the encryption.

◆ Key: The encryption keys. You enter keys using hexadecimal digits. For 40/64bit encryption, you need ten dig-

its; 26 digits for 128bit WEP. Hexadecimal characters are 0 – 9, and a – f.

Examples:

• 40bit: 02468ACE02

• 128bit: 0123456789ABCDEF0123456789

Click the click Apply Changes button.

Administrator’s Handbook

Any WEP-enabled client must have an identical key of the same length as the Gateway, in order to successfully receive and decrypt the traffic. Similarly, the client also has a ‘default’ key that it uses to encrypt its transmissions. In order for the Gateway to receive the client’s data, it must likewise have the identical key of the same length.

WPA-PSK

One of the easiest ways to enable Privacy on your Wireless network is by selecting WPA-PSK (Wi-Fi Protected Access) from the pull-down menu.

◆ Enter a Passphrase. The key can be between 8 and 63 characters, but for best security it should be at least

20 characters.

◆ You also have the choice of applying Both WPA Version 1 and 2, WPA Version 1 Only, or WPA Version 2

Only from the pull-down menu. These can be applied to each SSID individually.

When you have finished, click the

Apply Changes button.

Wireless Multiple SSIDs

This feature allows you to add additional network identifiers (SSIDs or Network Names) for your wireless network. To enable Multiple SSIDs, click the

The Wireless Multiple IDs screen appears to allow you to add up to three additional Wireless IDs.

Multiple SSID link.

◆ When the Multiple Wireless SSIDs screen appears, check the SSID Enable checkbox for each SSID you want

to enable.

◆ The screen allows you to name each additional Wireless ID.

When you have finished, click the

Apply Changes button.

Wireless Multi-media Configuration

Wireless Multi-media is an advanced feature that allows you to prioritize various types of data travelling over the wireless network. Certain types of data that are sensitive to delays, such as voice or video, must be prioritized ahead of other, less delay-sensitive types, such as email.

Wireless Multi-media currently implements wireless Quality of Service (QoS) by transmitting data depending on Diffserv priority settings. These priorities are mapped into four Access Categories (AC), in increasing order of priority:

◆ Background (BK),

◆ Best Effort (BE),

◆ Video (VI), and

◆ Voice (VO).

It requires WiFi Multimedia (WMM)-capable clients, usually a separate feature enabled at the client network settings, and client PC software that makes use of Differentiated Services (Diffserv). Refer to your operating system instructions for enabling Diffserv QoS.

When you click the

Check the Enabled checkbox and click the

WiFi Multimedia link the Wireless Multi-media Conﬁguration page appears.

Apply Changes button.

Wireless MAC Filtering

When you click the MAC Filtering link the Wireless MAC Filtering page appears.

MAC Filtering allows you to specify which client PCs are allowed to join the wireless LAN by unique hardware (MAC) address.

◆ To enable this feature, select either whitelist or blacklist from the MAC Filtering Type pull-down menu.

Administrator’s Handbook

◆ You add wireless clients that you want to either authorize or exclude for your wireless LAN by entering the

MAC addresses in the MAC Address field provided.

Click the

Your entries will be added to a client MAC Filter List.

Add this MAC button.

Click the

You can Add more entries or Remove any of your entries later by returning to this page.

Apply Changes button.

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