ARRIS 2247N8 Users Manual
Administrator’s
Handbook
Motorola Netopia
Version 9.0.1
®
Embedded Software
Motorola Netopia
September 2010
®
Gateways
Administrator’s Handbook
Copyright
Copyright © 2010 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to
make any derivative work (such as translation, transformation or adaptation) without written permission
from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of Motorola to provide notification of such revision or change. Motorola
provides this guide without warranty of any kind, either implied or expressed, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Motorola may make
improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the
Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me,
and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the U.S and/or
other countries. Macintosh is a registered trademark of Apple, Inc. Firefox is a registered trademark of the
Mozilla Foundation. All other product or service names are the property of their respective owners.
Motorola, Inc.
1303 East Algonquin Road
Schaumburg, Illinois 60196
USA
Part Number
580780-001-00 rev a
V9.0.1-sku 1
7
Table of Contents
Table of Contents
CHAPTER 1
CHAPTER 2
Setting up Your Motorola Netopia
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
POWER SUPPLY INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TELECOMMUNICATION INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 8
PRODUCT VENTILATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wichtige Sicherheitshinweise . . . . . . . . . . . . . . . . . . . . . . . . . . 9
NETZTEIL INSTALLIEREN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
INSTALLATION DER TELEKOMMUNIKATION. . . . . . . . . . . . . . . . . . . 9
Set up your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configure Your PC for Dynamic Addressing . . . . . . . . . . . . . . 11
Motorola Netopia
®
Gateway Quickstart . . . . . . . . . . . . . . . . . . 14
Web-based Device Management
The Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Home Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Links Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
More IP Subnets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Router Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
WAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Firewall Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restart Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reset Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Update Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
®
Modem or Gateway
. . . . . . . . . . . . . . . . . . . . . . . 17
CHAPTER 3
Basic Troubleshooting
Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
LED Function Summary Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Administrator’s Handbook
Factory Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
CHAPTER 4
Command Line Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Starting and Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . 54
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Using the CLI Help Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
About SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SHELL Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
SHELL Command Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
WAN Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
About CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
CONFIG Mode Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Navigating the CONFIG Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Entering Commands in CONFIG Mode. . . . . . . . . . . . . . . . . . . . . . . . .64
Guidelines: CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Displaying Current Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . .65
Step Mode: A CLI Configuration Technique. . . . . . . . . . . . . . . . . . . . . .65
Validating Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Connection commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
IP DNS commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
IP IGMP commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
NTP commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
IP Gateway commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Application Layer Gateway (ALG) commands . . . . . . . . . . . . . . . . . . .72
Link commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Management commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Physical interfaces commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
PPPoE relay commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
NAT Pinhole commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
System commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
CHAPTER 5
Technical Specifications and Safety Information
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Software and protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Manufacturer’s Declaration of Conformance . . . . . . . . . . . . . . 83
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 85
47 CFR Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
FCC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
. . . . .81
Table of Contents
Electrical Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Software License, Limited Warranty and Limitation of Remedies . . . . 88
Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Copyright Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Caring for the Environment by Recycling . . . . . . . . . . . . . . . 103
Beskyttelse af miljøet med genbrug . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Umweltschutz durch Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cuidar el medio ambiente mediante el reciclaje . . . . . . . . . . . . . . . . 103
Recyclage pour le respect de l'environnement . . . . . . . . . . . . . . . . . 103
Milieubewust recycleren. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Dba∏oÊç o Êrodowisko - recykling . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cuidando do meio ambiente através da reciclagem . . . . . . . . . . . . . 104
Var rädd om miljön genom återvinning. . . . . . . . . . . . . . . . . . . . . . . . 104
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Administrator’s Handbook
◆
◆
◆
◆
CHAPTER 1 Setting up Your Motorola Netopia
®
Modem or Gateway
This Administrator’s Handbook covers the advanced features of the Motorola Netopia
ilies.
Your Motorola Netopia
interface screens and the Command Line Interface (CLI). This Administrator’s Handbook documents the
advanced features, including advanced testing, security, monitoring, and configuration. This Administrator’s Handbook should be used as a companion to the User Manual. You should read the User Manual before reading this
Administrator’s Handbook.
®
equipment offers advanced configuration features accessed through the Web-based
®
Modem and Gateway fam-
This guide is targeted primarily to residential service subscribers.
Expert Mode sections and the Command Line Interface may also be of use to the support staffs of broadband service providers and advanced residential service subscribers. (See
Line Interface” on page 51
Most users will find that the basic Quickstart configuration is all that they ever need to use. This section may be all
that you ever need to configure and use your Motorola Netopia
lation in Router Mode.
“Important Safety Instructions” on page 8
“Wichtige Sicherheitshinweise” on page 9
Set up your Gateway” on page 10
“
“Configure Your PC for Dynamic Addressing” on page 11
“Motorola Netopia® Gateway Quickstart” on page 14
.”)
“Expert Mode” on page 43
®
Gateway. The following instructions cover instal-
” and
“Command
7
Administrator’s Handbook
Important Safety Instructions
POWER SUPPLY INSTALLATION
Connect the power supply cord to the power jack on the Motorola Netopia
an appropriate electrical outlet.
®
Gateway. Plug the power supply into
☛
WARNING:
The power supply must be connected to a mains outlet with a protective earth connection.
Do not defeat the protective earth connection.
CAUTION:
Depending on the power supply provided with the product, either the direct plug-in power supply
blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is
important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is
readily accessible.
(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk
(Norway) Apparatet må kun tilkoples jordet stikkontakt.
USB-powered models: For Use with Listed I.T.E. Only
TELECOMMUNICATION INSTALLATION
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
◆
Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a
wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
◆
electrical shock from lightning.
◆
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION: The external phone should be UL Listed and the connections should be made in accordance with
◆
Article 800 of the NEC.
PRODUCT VENTILATION
The Motorola Netopia
product should not exceed 104°F (40°C). It should not be used in locations exposed to outside heat radiation or
trapping of its own heat. The product should have at least one inch of clearance on all sides except the bottom
when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided.
SAVE THESE INSTRUCTIONS
®
Gateway is intended for use in a consumer's home. Ambient temperatures around this
8
Wichtige Sicherheitshinweise
NETZTEIL INSTALLIEREN
Verbinden Sie das Kabel vom Netzteil mit dem Power-Anschluss an dem Motorola Netopia
Sie dann das Netzteil in eine Netzsteckdose.
®
Gateway. Stecken
☛
Warnung:
Das Netzteil muss an eine Steckdose, die mit einem Schutzleiter verbunden ist, angeschlossen werden. Die Schutzleiterverbindung darf in keinem Fall unterbrochen werden.
Achtung:
Abhängig von dem mit dem Produkt gelieferten Netzteil, entweder die direkten Steckernetzgeräte,
Stecker vom Netzkabel oder der Gerätekoppler dienen als Hauptspannungsunterbrechung. Es ist
wichtig, dass das Steckernetzgerät, Steckdose oder Gerätekoppler frei zugänglich sind.
(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk
(Norway) Apparatet må kun tilkoples jordet stikkontakt.
USB-powered models: For Use with Listed I.T.E. Only
INSTALLATION DER TELEKOMMUNIKATION
Wenn Ihre Telefonausrüstung verwendet wird, sollten grundlegende Sicherheitsanweisungen immer befolgt werden, um die Gefahr eines Feuers, eines elektrischen Schlages und die Verletzung von Personen, zu verringern.
Beachten Sie diese weiteren Hinweise:
Benutzen Sie dieses Produkt nicht in Wassernähe wie z.B. nahe einer Badewanne, Waschschüssel,
◆
Küchenspüle, in einem nassen Keller oder an einem Swimmingpool.
Vermeiden Sie das Telefonieren (gilt nicht für schnurlose Telefone) während eines Gewitters. Es besteht die
◆
Gefahr eines elektrischen Schlages durch einen Blitz.
◆
Nicht das Telefon benutzen um eine Gasleckstelle zu Melden, wenn Sie sich in der Nähe der Leckstelle befinden.
Bewahren Sie diese Anweisungen auf
9
Administrator’s Handbook
Set up your Gateway
Refer to your User Manual for instructions on how to connect your Motorola Netopia
source, PC or local area network, and your Internet access point, whether it is a dedicated DSL outlet or a DSL or
cable modem. Different Motorola Netopia
enable Dynamic Addressing on your PC. See “
®
Gateway models are supplied for any of these connections. Be sure to
Configure Your PC for Dynamic Addressing
®
Gateway to your power
”.
10
Configure Your PC for Dynamic Addressing
The following instructions assume that you want to use the automatic configuration and address sharing features
of the Gateway to provide IP information to devices on your Local Area Network. To connect additional computers
that will use the Gateway’s address sharing feature repeat these steps for each computer.
Microsoft Windows:
Navigate to the TCP/IP Properties Control Panel.
1.
a. Some Windows versions
follow a path
like this:
b. Some Windows versions
follow a path
like this:
Start menu -> Settings -> Control
Panel -> Network (or Network and
Dial-up Connections -> Local Area
Connection -> Properties) -> TCP/IP
[your_network_card] or Internet Protocol [TCP/IP] -> Properties
Start menu -> Control Panel ->
Network and Internet Connections -> Network Connections ->
Local Area Connection -> Properties -> Internet Protocol [TCP/IP]
-> Properties
Then go to Step 2.
Select Obtain an IP address automatically.
2.
3. Select Obtain DNS server address automatically, if available.
4. Remove any previously configured gateways, if applicable.
5. Click the OK button. Restart if prompted.
Proceed to the next section “Motorola Netopia® Gateway Quickstart” on page 14.
11
Administrator’s Handbook
c. Windows Vista and Windows 7 are set to obtain an IP address automatically by default. You may not need to
configure them at all.
To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the
Properties button.
The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown.
If not, select the radio buttons shown above, and click the OK button.
12
Macintosh MacOS 9.2 and higher or Mac OS X 10.1.5 or higher:
1. Access the TCP/IP or Network control panel.
a. MacOS follows a path
like this:
b. Mac OS X
follows a path
like this:
Apple Menu -> Control Panels -> TCP/IP Control Panel
Apple Menu -> System Preferences ->
Network ->
Configure
Then go to Step 2.
2. Select Built-in Ethernet
3. Select Configure IPv4: Using DHCP
4. Close and Save, if prompted.
Proceed to the next section “Motorola Netopia® Gateway Quickstart” on page 14.
13
Administrator’s Handbook
Motorola Netopia® Gateway Quickstart
1. Run a Web browser, such as Mozilla Firefox or Microsoft Internet Explorer.
Enter http://192.168.1.254 in the URL Address text box.
Press Return.
(If your ISP’s Configuration Worksheet tells you to use an IP address other than 192.168.1.254 to log in, enter
http://< ip-address>.)
2. The browser displays the Welcome page.
◆ You can choose Unrestricted LAN Access.
If you choose Unrestricted LAN Access, any user connected to your network can access and administer the
Motorola Netopia
Or,
®
Gateway’s configuration pages.
◆ For security, you may create and enter an Administrative password for accessing the Motorola Netopia
way.
• The administrative User name is admin.
• The initial Password can be whatever you choose, from one to 32 characters long.
This user name and password are separate from the user name and password you might use to access the
Internet. You may change them later. You will be challenged for this Admin username and password any time
that you attempt to access the Motorola Netopia
®
Gateway’s configuration pages.
14
®
Gate-
If you have chosen to create an Administrative password, when you connect to your Gateway as an Administrator, you enter “admin” as the UserName and the Password you just created.
3. Click OK.
Congratulations! Your installation is complete. You can now surf to your favorite Web sites by typing an URL in
your browser’s location box or by selecting one of your favorite Internet bookmarks. Optional services that you
may have contracted with your provider are also available.
If you have any questions or encounter problems with your Motorola Netopia
®
Gateway, refer to “Basic Trouble-
shooting” on page 45, the context-sensitive help in your Gateway’s web pages, or contact your service pro-
vider’s technical support helpdesk.
Answers to many frequently asked product-related questions are also available on-line at:
http://broadband.motorola.com/consumers/support/default.asp?supportSection=blank
If you click the Back button on your web browser, the browser displays the Basic Home Page.
15
Administrator’s Handbook
16
CHAPTER 2 Web-based Device Management
Using the Web-based user interface for the Motorola Netopia® Gateway you can configure, troubleshoot, and
monitor the status of your Gateway.
◆ “The Home Page” on page 18
◆ “Links Bar” on page 19
◆ “Configure” on page 20
◆ “Status” on page 35
◆ “Utilities” on page 39
◆ “Help” on page 44
17
Administrator’s Handbook
The Home Page
Home Page for a Wi-Fi model
Home Page Information
The Home page displays information about the following categories:
◆ Connection Information
◆ Router Information
◆ Local Network
◆ Restart Connection – For a PPPoE connection, clicking this button will bring down any PPPoE WAN connec-
tion that is up and resend your current PPPoE login credentials and reestablish your Internet connection.
For a DHCP connection, clicking this button will release and renew the DHCP lease from your service provider’s DHCP server, which assigns your local WAN IP address.
◆ Connect – Only displays if you are not connected. For a PPPoE connection, clicking this button will allow you
to attempt to login using a different User ID and Password.
◆ Disconnect – Only for a PPPoE connection, clicking this button will disconnect you from the Internet until you
choose to reestablish your connection manually.
Click the
for every page in the Web interface. See
Help link in the left-hand column of links to display a page of explanatory information. Help is available
“Help” on page 44.
18
Links Bar
The links in the left-hand column of the Home page access a series of pages to allow you to monitor, diagnose,
and update your Gateway. The following sections give brief descriptions of these pages.
◆“The Home Page” on page 18
◆“Configure” on page 20
◆“Status” on page 35
◆“Utilities” on page 39
◆“Help” on page 44
19
Administrator’s Handbook
Configure
When you click Configure in the left hand column of links, the links bar expands.
◆“Connection” on page 21
◆“DHCP Server” on page 23
◆“More IP Subnets” on page 24
◆“Wireless” on page 25
◆“NAT” on page 31
◆“Router Password” on page 33
◆“Time Zone” on page 34
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Connection
When you click Connection, the Connection Configuration page appears. This screen’s appearance will vary
depending on your type of connection to the Internet.
Here is an example.
Here you can set up or change the way you connect to your ISP. You should only change these settings at your
ISP's direction, or by agreement with your ISP.
◆ DSL Auto Modulation: provides automatic rate adaptation which tries to sync at the fastest possible modula-
tion.
◆ DSL Transport: Select ATM (Asynchronous Transfer Mode), PTM (Packet Transfer Mode), AUTO, or NONE
from the pull-down menu. These modes depend on the equipment used by your ISP. Many providers now support dual mode IP DSLAM line cards that default to PTM, with ATM as a fallback. The default AUTO allows the
best compatibility.
◆ Auto Detection VPI/VCI: If this checkbox is checked, your Gateway will attempt to detect the virtual circuit
pairs in use by trying the most common ones in succession until one is found. Thereafter, the Gateway will
always attempt to use that pair. If it cannot detect the VPI/VCI set in use, you can uncheck the checkbox, and
enter the values manually.
◆ VPI/VCI: These values depend on the way your ISP's equipment is configured. 0/35 and 8/35 are the most
common virtual circuit pairs, but others are also used.
◆ Encapsulation: The authentication and encapsulation protocol is determined by your ISP by the type of
account that you have signed up for and the model of your Motorola device. Choose from the pull-down menu:
pppoe-llc, pppoe-vcmux, ether-llc, ip-llc, pppoa-llc, or pppoa-vcmux
◆ Bridging: Your Gateway can be turned into a simple bridge, if desired. Select Enabled from the pull-down
menu. However, it will no longer provide routing or security features in this mode.
◆ Use Static IP Addressing: Your service provider may tell you that the WAN IP Address for your Gateway is
static. In this case, check the checkbox.
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Administrator’s Handbook
◆ The screen expands to allow you to enter the Static IP Address and Netmask from your Service Provider in
the appropriate fields.
◆ IP Gateway: The IP Address of the default gateway, or peer address if using PPP. This is normally set to
0.0.0.0 for PPP connections.
◆ Primary DNS Server: The IP Address of the Primary Domain Name Server
◆ Secondary DNS Server: The IP Address of the backup Domain Name Server
When all of your entries are made, click the
Apply Changes button.
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DHCP Server
When you click DHCP Server, the DHCP Server Configuration page appears.
The Server configuration determines the functionality of your DHCP Settings. This functionality enables the Gateway to assign your LAN computer(s) a “private” IP address and other parameters that allow network communication. This feature simplifies network administration because the Gateway maintains a list of IP address
assignments. Additional computers can be added to your LAN without the hassle of configuring an IP address.
This is the default mode for your Gateway.
◆ Router IP Address: Specifies the IP address of the Gateway itself.
◆ Subnet Mask: Specifies the subnet for DHCP clients on the LAN side of the gateway. Defaults to the common
Class C subnet.
◆ DHCP Server Enable: Uncheck this setting if you already have a DHCP server on your LAN. This enables the
DHCP server in this Gateway.
◆ DHCP Start Address: Specifies the first address in the DHCP address range. You can reserve a sequence of
up to 253 IP addresses within a subnet, beginning with the specified address, for dynamic assignment.
◆ DHCP End Address: Specifies the last address in the DHCP address range.
◆ DHCP Lease: Specifies the default length for DHCP leases issued by the Gateway. Enter lease time in
dd:hh:mm:ss (days/hours/minutes/seconds) format.
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Administrator’s Handbook
More IP Subnets
When you click the More IP Subnets link, the Additional IP Subnets screen appears.
One subnet is preconfigured by default. The Additional IP Subnets screen allows you to configure up to seven
secondary subnets and their DHCP ranges, by entering IP address/subnet mask pairs:
☛ Note:
You need not use this screen if you have only a single Ethernet IP subnet.
◆ To add an IP subnet, enter the Gateway’s IP address on the subnet in the IP Address field and the subnet
mask for the subnet in the Netmask field.
◆ Enter the DHCP Start Address and End Address of the subnet range in their respective fields.
Ranges cannot overlap and there may be only one range per subnet.
If DHCP Server (see “DHCP Server” on page 23) is not enabled, the DHCP Start Address and DHCP End
Address fields do not appear.
◆ Click the Add this IP Subnet button. Your entries will be added to the IP Subnet List.
To Edit or Remove a configured subnet, click the respective icon in the list item. When you are finished, click the
Apply Changes button.
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Wireless
(supported models)
When you click the
Wireless link in the links bar, the menu expands.
Wireless Configuration
When you click the Base Settings link, the Wireless Base Settings page appears.
◆ The wireless function is automatically enabled by default. If you uncheck the Enabled checkbox, the wireless
options are disabled, and the Gateway will not provide or broadcast its wireless LAN services.
◆ The pull-down menu allows you to select and lock the Gateway into the wireless transmission mode you want:
B/G B-only
G-only B/G/N
N-only A/N
A-only
For compatibility with clients using 802.11b (up to 11 Mbps transmission), 802.11g (up to 20+ Mbps), 802.11a
(up to 54 Mbit/s using the 5 GHz band), or 802.11n (from 54 Mbit/s to 600 Mbit/s with the use of four spatial
streams at a channel width of 40 MHz), select B/G/N. To limit your wireless LAN to one mode or the other,
select G-only
, N-only, A-only, or B-only, or some combination that applies to your setup.
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Administrator’s Handbook
☛ NOTE:
If you choose to limit the operating mode to G-only
mode(s) you excluded will not be able to connect.
◆ Channel – (1 through 11, for North America) on which the network will broadcast. This is a frequency range
within the 2.4Ghz band. Channel selection depends on government regulated radio frequencies that vary from
region to region. The widest range available is from 1 to 14. Europe, France, Spain and Japan differ. Channel
selection can have a significant impact on performance, depending on other wireless activity close to this
Router. Channel selection is not necessary at the client computers; the clients will scan the available channels
seeking access points using the same SSID as the client.
◆ Wireless Protected Setup (WPS) is a not a new security protocol. It is simply an easier way to use existing
protocols to provide greater security for your wireless network connections.
By default, Privacy is set to Wireless Protected Access (WPA-PSK). WPS allows you to automatically
generate a new strong WPA key for your Gateway and any client devices on your wireless network.
, N-only, A-only, or B-only, clients using the
☛ Note:
Not all client wireless devices support WPS. Refer to their documentation.
Wireless Security
When you click the Security link, the Wireless Security page appears.
YOU ARE STRONGLY ENCOURAGED TO IMPLEMENT SOME FORM OF PRIVACY ON YOUR WIRELESS
LAN. You can specify the Privacy mode for each SSID that you define. Options from the pull-down menu are:
◆ OFF– No Privacy
◆ WEP–Manual - see “WEP Manual” on page 27
◆ WPA-PSK - see “WPA-PSK” on page 28
Hide SSID. If you check this checkbox, the Gateway hides the wireless network from the scanning features of
wireless client computers. Unless both the wireless clients and the Gateway share the same Wireless ID in this
mode, the Gateway’s wireless LAN will not appear as an available network when scanned for by wireless-enabled
computers. Members of this “Closed System” WLAN must log onto the Gateway’s wireless network with the identical SSID as that configured in the router.
Closed System mode is an ideal way to increase wireless security and to prevent casual detection by unwanted
neighbors, office users, or malicious users such as hackers.
If you do not enable this mode, it is more convenient, but potentially less secure, for clients to access your WLAN
by scanning available access points. You must decide based on your own network requirements.
26
Enabling Closed System Mode on your wireless Gateway provides another level of security, since your wireless
LAN will no longer appear as an available access point to client PCs that are casually scanning for one.
Your own wireless network clients, however, must log into the wireless LAN by using the exact SSID of the Motorola Netopia
In addition, if you have enabled WEP or WPA encryption on the Motorola Netopia® Gateway, your network clients
must also have WEP or WPA encryption enabled, and must have the same WEP or WPA encryption key as the
Motorola Netopia
Once the Motorola Netopia
client can connect immediately if WEP or WPA is not enabled. If WEP or WPA is enabled then the client must also
have WEP or WPA enabled and a matching WEP or WPA key.
Wireless client cards from different manufacturers and different operating systems accomplish connecting to a
wireless LAN and enabling WEP or WPA in a variety of ways. Consult the documentation for your particular wireless card and/or operating system.
®
Gateway.
®
Gateway.
®
Gateway is located by a client computer, by setting the client to a matching SSID, the
Block Wireless Bridging. Check the checkbox to block wireless clients from communicating with other wire-
less clients on the LAN side of the Gateway.
WEP Manual
WEP (Wired Equivalent Privacy) Security is a Privacy option that is based on encryption between the Router and
any PCs (“clients”) you have with wireless cards. If you are not using WPA-PSK Privacy, you can use WEP
encryption instead. For this encryption to work, both your Router and each client must share the same Wireless
ID, and both must be using the same encryption keys.
You can provide a level of data security by enabling WEP (Wired Equivalent Privacy) for encryption of network
data. You can enable 40-, 128-, or 256-bit WEP Encryption (depending on the capability of your client wireless
card) for IP traffic on your LAN.
WEP - Manual allows you to enter your own encryption keys manually. This is a difficult process, but only needs to
be done once. Avoid the temptation to enter all the same characters.
◆ Key Length: Selects the length of each encryption key. The longer the key, the stronger the encryption and the
more difficult it is to break the encryption.
◆ Key: The encryption keys. You enter keys using hexadecimal digits. For 40/64bit encryption, you need ten dig-
its; 26 digits for 128bit WEP. Hexadecimal characters are 0 – 9, and a – f.
Examples:
• 40bit: 02468ACE02
• 128bit: 0123456789ABCDEF0123456789
Click the click Apply Changes button.
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Administrator’s Handbook
Any WEP-enabled client must have an identical key of the same length as the Gateway, in order to successfully
receive and decrypt the traffic. Similarly, the client also has a ‘default’ key that it uses to encrypt its transmissions.
In order for the Gateway to receive the client’s data, it must likewise have the identical key of the same length.
WPA-PSK
One of the easiest ways to enable Privacy on your Wireless network is by selecting WPA-PSK (Wi-Fi Protected
Access) from the pull-down menu.
◆ Enter a Passphrase. The key can be between 8 and 63 characters, but for best security it should be at least
20 characters.
◆ You also have the choice of applying Both WPA Version 1 and 2, WPA Version 1 Only, or WPA Version 2
Only from the pull-down menu. These can be applied to each SSID individually.
When you have finished, click the
Apply Changes button.
Wireless Multiple SSIDs
This feature allows you to add additional network identifiers (SSIDs or Network Names) for your wireless network.
To enable Multiple SSIDs, click the
The Wireless Multiple IDs screen appears to allow you to add up to three additional Wireless IDs.
Multiple SSID link.
◆ When the Multiple Wireless SSIDs screen appears, check the SSID Enable checkbox for each SSID you want
to enable.
◆ The screen allows you to name each additional Wireless ID.
When you have finished, click the
Apply Changes button.
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Wireless Multi-media Configuration
Wireless Multi-media is an advanced feature that allows you to prioritize various types of data travelling over the
wireless network. Certain types of data that are sensitive to delays, such as voice or video, must be prioritized
ahead of other, less delay-sensitive types, such as email.
Wireless Multi-media currently implements wireless Quality of Service (QoS) by transmitting data depending on
Diffserv priority settings. These priorities are mapped into four Access Categories (AC), in increasing order of priority:
◆ Background (BK),
◆ Best Effort (BE),
◆ Video (VI), and
◆ Voice (VO).
It requires WiFi Multimedia (WMM)-capable clients, usually a separate feature enabled at the client network settings, and client PC software that makes use of Differentiated Services (Diffserv). Refer to your operating system
instructions for enabling Diffserv QoS.
When you click the
Check the Enabled checkbox and click the
WiFi Multimedia link the Wireless Multi-media Configuration page appears.
Apply Changes button.
Wireless MAC Filtering
When you click the MAC Filtering link the Wireless MAC Filtering page appears.
MAC Filtering allows you to specify which client PCs are allowed to join the wireless LAN by unique hardware
(MAC) address.
◆ To enable this feature, select either whitelist or blacklist from the MAC Filtering Type pull-down menu.
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Administrator’s Handbook
◆ You add wireless clients that you want to either authorize or exclude for your wireless LAN by entering the
MAC addresses in the MAC Address field provided.
Click the
Your entries will be added to a client MAC Filter List.
Add this MAC button.
Click the
You can Add more entries or Remove any of your entries later by returning to this page.
Apply Changes button.
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