Arlo Essential Video Doorbell Wire-Free User Manual
Essential Video Doorbell
Wire-Free
User Manual
Contents
1. Get to Know Your Doorbell 5
If you choose to wire your doorbell ................................................................................................. 6
Get the Arlo app ................................................................................................................................... 6
Do more with Arlo ................................................................................................................................ 7
2. Get Started 8
Charge the battery before installation ............................................................................................. 8
Use the Arlo app for installation and setup .................................................................................... 9
Tips for optimal WiFi performance .................................................................................................. 9
Connect your mobile device to a 2.4 GHz WiFi network during setup .................................... 10
Doorbell LED ....................................................................................................................................... 11
Choose a good spot to mount your doorbell .............................................................................. 12
Mount your doorbell wire-free ........................................................................................................ 13
Test motion detection ...................................................................................................................... 14
Customize your doorbell settings ................................................................................................... 14
Recharge the battery aer installation .......................................................................................... 15
Chime options for your doorbell .................................................................................................... 16
3. Arlo Chime 2 18
Meet your Chime 2 ............................................................................................................................. 18
Do more with your Chime 2 ............................................................................................................. 19
Find a good location for your Chime 2 .......................................................................................... 19
Set up your Chime 2 .......................................................................................................................... 19
Chime 2 LED ........................................................................................................................................ 20
Select a melody for your Chime 2 .................................................................................................. 20
Use silent mode to stop the Chime 2 from ringing ..................................................................... 21
4. Optional: Connect a wired chime 22
Voltage requirements ........................................................................................................................ 22
Check the voltage level printed on the doorbell transformer ................................................. 23
Change from wire-free to wired installation .................................................................................24
Hardwire your wire-free Essential Video Doorbell ...................................................................... 24
Battery charging with a hardwired doorbell ................................................................................ 26
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Essential Video Doorbell Wire-Free
5. Use Your Doorbell 27
Answer your doorbell from your smartphone ............................................................................. 27
Accept a call from your doorbell..................................................................................................... 27
Respond to a visitor with a Quick Reply ........................................................................................ 28
Play a message from a visitor .......................................................................................................... 29
Use silent mode for the doorbell .................................................................................................... 29
Control the doorbell LED ................................................................................................................. 30
Change the call settings ...................................................................................................................30
6. View and Record Videos 32
View your doorbell’s camera feed .................................................................................................. 33
Record clips from live video.............................................................................................................33
Take a snapshot from live video ..................................................................................................... 34
2-Way Audio ........................................................................................................................................ 34
Change the order of the camera feeds .......................................................................................... 34
Motion detection activity zones ...................................................................................................... 35
View recordings and snapshots ...................................................................................................... 36
Download recordings........................................................................................................................37
7. Change Your Settings 39
Two-step verication ........................................................................................................................ 39
Use face or ngerprint authentication .......................................................................................... 41
Customize your prole ..................................................................................................................... 42
Change your Arlo password .............................................................................................................43
Reset a forgotten password ............................................................................................................. 43
Grant access to friends ..................................................................................................................... 44
Change the time zone ....................................................................................................................... 45
Doorbell settings ................................................................................................................................ 46
Adjust the icker setting ................................................................................................................... 49
View device information ................................................................................................................... 49
Remove a device from your account ............................................................................................. 49
Restart the doorbell from the Arlo app ......................................................................................... 50
8. Modes, Rules, and Alerts 51
Arm or disarm all your Arlo devices ............................................................................................... 51
Modes ................................................................................................................................................... 51
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Essential Video Doorbell Wire-Free
Select a mode ..................................................................................................................................... 52
Mute Notications ............................................................................................................................. 52
Rules for modes ................................................................................................................................. 53
Trigger a Chime 2 when the doorbell is pressed ......................................................................... 53
Change motion sensitivity ............................................................................................................... 54
Automatically stop recording when motion stops ...................................................................... 54
Manage alerts ..................................................................................................................................... 55
Schedule when your doorbell camera is armed ......................................................................... 55
Geofencing with multiple mobile devices .................................................................................... 58
Use your doorbell to trigger another camera to record ............................................................. 60
9. Arlo Connect 62
Use Arlo with Amazon Alexa ............................................................................................................ 62
Add your doorbell to the Google Assistant app .......................................................................... 64
Use Arlo with IFTTT ........................................................................................................................... 64
10. Troubleshooting 65
Scan the QR code during doorbell setup ......................................................................................65
Arlo doesn’t discover your doorbell during setup ......................................................................66
Remove the doorbell from its mount ............................................................................................ 67
Reset the Video Doorbell .................................................................................................................. 67
Optimize your doorbell battery life ................................................................................................ 68
Scan the QR code during Chime 2 setup ...................................................................................... 69
Arlo doesn’t discover your Chime 2 during setup ....................................................................... 70
Your Chime 2 doesn’t ring when the Arlo doorbell is pressed .................................................. 70
Reset the Chime 2 .............................................................................................................................. 71
Can’t see video streams in a browser ............................................................................................ 72
Not receiving push notications ..................................................................................................... 73
I can’t log in to my Arlo account ..................................................................................................... 74
Troubleshoot Arlo Geofencing ........................................................................................................ 75
4Contents User Manual
1. Get to Know Your Doorbell
A better way to see the complete picture at your door. Your Arlo Essential Video Doorbell
Wire-Free can be powered by a rechargeable battery or hardwired. Connect directly to WiFi for
easy setup. When motion is detected, receive notications and view live video from your
phone. See what’s at the door, from head to toe or a package on the ground during the day or
in low light with night vision, without opening your door. Speak to visitors with two-way
audio or use pre-recorded quick reply messages when you’re busy.
Microphone
Lens with 180-degree
eld of view
Ambient light sensor
IR LED for night vision
Weather-resistant casing
Doorbell button
Status LEDs
Speaker
Wiring terminals (optional)
Reset button (pinhole)
Rechargeable battery
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Essential Video Doorbell Wire-Free
If you choose to wire your doorbell
The wire-free Arlo Essential Doorbell comes with a rechargeable battery, which provides
power to the doorbell. Wiring is not required for installation. If you want to hardwire your
wire-free Essential Video Doorbell, you can.
The voltage must be 8 – 24VAC. If you want to install or upgrade a transformer, contact a
licensed electrician or visit arlo.com for information about installation services. For more
information about optional wiring, see 3. Optional: Connect a wired chime on page 22.
Get the Arlo app
Download the Arlo app. The Arlo app lets you create an Arlo account in the cloud and set up
and manage all your Arlo devices.
Note: If you already use the Arlo app, make
sure that you’re using the latest version. To
nd out if an update is available, go to the
app store and search for Arlo.
Features
• See more at your front door. See a person from head to toe or a package on the ground
with a 180 degree diagonal viewing angle optimized for the front door.
• Security in the palm of your hand. Receive notications when motion is detected and
watch live streaming video from your smartphone or tablet.
• More ways to answer. See and speak to visitors with clear two-way audio, or respond
with pre-recorded quick reply messages when you’re busy. Receive a video call when your
doorbell is pressed and never miss a visitor.
• Night Vision. See who’s at your door at night, even without a light on.
• Multiple powering options. Install without wires using the rechargeable battery, or
hardwire to existing wiring for continuous charging.
• Notications that matter. Get alerts when your Video Doorbell spots people, vehicles,
animals or a package with Arlo Smart
1 Arlo Smart service is not available in certain countries. See www.arlo.com/ArloSmart for details.
1
.
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• Built-in smart siren. Trigger your siren automatically, or manually from the Arlo app.
• Visitor messaging. Guests can leave you a voice message if you’re unable to answer the
door, and you can listen remotely at your convenience.
• Direct to WiFi. Connects directly to WiFi for simple setup.
Do more with Arlo
You can add these options:
• Arlo Chime 2. The Arlo Chime 2 may be included with your Essential Video Doorbell WireFree, or sold separately. Your Chime 2 lets you receive instant alerts from your wire-free
Essential Video Doorbell and your Arlo cameras. For more information, see Chapter 3. Arlo
Chime 2 on page 18.
• Add more Arlo cameras and devices. Cover more areas in and around your home by
adding cameras, security lights, and more.
• Upgrade your Arlo subscription. For more information,visit What are the available Arlo
subscription plans and how much cloud recording is available?.
7Get to Know Your Doorbell
User Manual
2. Get Started
Charge the battery before installation
Your wire-free Essential Video Doorbell comes with a rechargeable battery. We recommend
that you charge the battery to 100% before you install the doorbell. For help with recharging
the battery aer installation, see Replace battery/umounting on page 15.
Warning: Do not leave the doorbell outdoors without the battery installed. Doing so can
result in water intrusion into the doorbell.
To charge the battery before installation:
1. Connect the rechargeable battery to the USB charging cable that came in the package.
The charging cable works with most power adapters.
LED
2. Charge the battery to 100%.
The battery LED lights red during charging, then turns green when the battery is fully
charged.
Note: If you haven’t installed your doorbell yet, we recommend that you wait to insert the
battery into the doorbell until you are ready to follow the steps in the Arlo app to install
and set up your doorbell.
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Use the Arlo app for installation and setup
You must use the Arlo app to install and set up your wire-free Essential Video Doorbell. The
Arlo app guides you through installation and setup:
1. Create your Arlo account.
You use the same account to manage all your Arlo devices.
2. Follow the instructions in the Arlo app to install and set up your wire-free Arlo Essential
Video Doorbell.
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter https://
my.arlo.com/#/login in the address bar of the browser.
Tips for optimal WiFi performance
The distance between WiFi devices can aect the WiFi signal:
• Maximum recommended distance. Place your WiFi router within range of your doorbell.
The maximum line-of-sight range of your WiFi router is reduced by each wall, ceiling, or
other major obstruction between the doorbell and the router.
• Minimum recommended distance. To reduce WiFi interference, allow at least 6½ feet (2
meters) between your doorbell and any Arlo cameras that you install.
These materials can reduce WiFi signal strength if they are located between WiFi devices:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a sh tank or water heater
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Connect your mobile device to a 2.4 GHz WiFi network during setup
If you’re connecting your wire-free Essential Video Doorbell directly to your router’s WiFi
network, it’s important to understand that your mobile device must connect to the same WiFi
network as the doorbell during setup.
Your doorbell can only connect to a 2.4 GHz WiFi network. Many routers broadcast WiFi
networks in both 2.4 GHz and 5 GHz bands, so your phone might connect to the 5 GHz WiFi
band. During setup, connect your phone to your 2.4 GHz WiFi network, then connect your
Video Doorbell to that same 2.4 GHz WiFi network.
Find your 2.4 GHz WiFi network name and password
Your phone might connect to your 5 GHz WiFi network most of the time. If you’re not sure
about how to nd the 2.4 GHz WiFi network:
• Look on your WiFi router label.
Many routers have a label that shows the WiFi network name, which is also called an SSID.
Your 2.4 GHz network name might have a 2, 2.4, or 2G at the end. Your 5 GHz network
name might have a 5 or 5G at the end. If you changed your WiFi settings, then check the
place where you saved your custom settings.
• If your WiFi network name or SSID doesn’t indicate whether it’s 2.4 GHz or 5 GHz, ask your
Internet service provider (ISP) or the person who set up your WiFi router.
• If you have a mesh WiFi network, it uses only one WiFi network name for both WiFi bands.
The doorbell nds and connects to the 2.4 GHz WiFi band. As long as you connect your
phone to the same mesh network, Arlo can discover the doorbell.
Connect your iOS (Apple) device to a 2.4 GHz network
1. Unlock your device and tap Settings.
2. Tap Wi-Fi, near the top of the list of Settings options.
3. Turn on WiFi by tapping the switch next to Wi-Fi at the top.
Note: WiFi is activated when the switch is green.
4. Select a 2.4 GHz WiFi network.
This is commonly indicated by a 2, 2.4, or 2G at the end of the network name.
5. If prompted, enter the password for the network.
When you’re connected to the WiFi network, a blue check mark appears to the le of the
network name.
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Connect your Android device to a 2.4 GHz network
1. Unlock your device and tap Settings.
2. Tap Network & Internet > Wi-Fi.
3. Turn on WiFi by tapping Use WiFi at the top.
4. Select a 2.4 GHz WiFi network.
This is commonly indicated by a 2, 2.4, or 2G at the end of the network name.
5. If prompted, enter the password for the network.
When you’re connected to the WiFi network, the word Connected appears under the
network name.
Doorbell LED
The LED is on the outside of your doorbell and indicates how the doorbell is operating.
This section describes how the LED works if you didn’t change the default LED settings. For
information about changing the LED behavior, see Control the LED on page 30.
LED
The LED behaviors on your doorbell vary, depending on whether you have set it up.
LED behavior during setup
• O. The battery is not in the doorbell, or the battery isn’t charged. For more information,
see Charge the battery on page 8.
• Single white ash. The battery is correctly inserted in the doorbell.
• Flashing white. The doorbell is ready to connect to your WiFi router. Aer you scan the QR
code in the Arlo app, one of the following two behaviors happens:
• Rapid ashing white. The Arlo app discovered your doorbell.
• Flashing amber. The Arlo app did not discover your doorbell. Make sure that both your
doorbell and your mobile device are connected to the same 2.4 GHz WiFi network.
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3 (.9m)
0 (0m)6 (1.8m)9 (3.6m)
LED behavior aer setup
• Slow breathing pattern white. The doorbell detected motion.
• Solid white. The doorbell is connected to a call.
• Fading white. The call from the doorbell ended.
Choose a good spot to mount your doorbell
The best location for your doorbell varies by household and outdoor environment.
Place your doorbell with the fullest view of the area leading up to the front entry. This
provides the best opportunity to capture motion detection events and video clips that include
a person approaching the door. You can use the included angled mounting wedge to optimize
the angle of your doorbell.
Doorbell
field of view
Doorbell
height
Motion
detection
area
4 (1.2 m)
When mounting your doorbell:
• Place the doorbell about 4 feet (1.2 m) above the ground.
• Make sure that nearby walls and other objects do not obstruct the view of your doorbell.
• The lower half of the camera’s eld of view is the motion-sensitive part of the image. The
doorbell begins recording when it detects motion in this area.
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Essential Video Doorbell Wire-Free
Mount your doorbell wire-free
Note: If you want to hardwire your doorbell, which is optional, see Hardwire your wire-free
Essential Video Doorbell on page 24.
1. Place the mounting plate on the wall where you want to mount your doorbell, and mark
the locations for the two screw holes.
2. Decide whether to use the angled mounting plate to adjust the area your doorbell faces.
3. Use a 6 mm (15/64 inch) drill bit to drill two holes.
4. Align the mounting plate with the two holes in the wall.
5. While holding the mounting plate over the two holes (and the angled mounting plate, if
you’re using it), use a screwdriver to put a screw into each of the holes.
If you’re mounting the doorbell on drywall, we recommend that you use
the provided wall anchors.
Mounting plate
6. Place the doorbell on the mounting plate in a down-and-in motion.
When the doorbell is secured, there is a click sound.
Optional mounting wedge
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Essential Video Doorbell Wire-Free
Test motion detection
You can use the motion detection test to nd the right motion sensitivity setting for your
doorbell.
1. Open the Arlo app.
2. Tap the gear icon next to the Essential Video Doorbell Wire-Free.
3. Tap Device Utilities > Motion Detection Test.
4. Move in front of the camera.
During this test, the camera LED blinks white when motion is detected.
5. Move the slider to adjust the motion sensitivity level as needed.
Note: This motion sensitivity setting is only for use during the motion detection test so
that you can identify the setting you want to use.
6. Aer you nd a setting that works well, edit the mode rule to change the sensitivity level
to your preferred setting so that it takes eect.
For more information about how to edit a mode rule, see Change motion sensitivity on
page 54.
Customize your doorbell settings
You control the rules your doorbell uses to record and alert you by selecting a mode. You can
also arm or disarm all your Arlo devices.
The Arlo app comes with four modes:
• Armed
• Disarmed
• Schedule
• Geofencing
You can customize each mode and you can also create custom modes. For information, see
Chapter 6. Modes, Rules, and Alerts on page 51.
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Essential Video Doorbell Wire-Free
Recharge the battery aer installation
Warning: Do not leave the doorbell outdoors without the battery installed. Doing so can
result in water intrusion into the doorbell.
1. Locate the release pin that came with your wire-free Arlo Essential Video Doorbell.
Alternatively, you can use a paperclip or a similar object.
2. Insert the release pin into the release pinhole at the top of the doorbell mount.
A click occurs, and the doorbell is released from the mount.
Rear Access
3. Pull the doorbell o the mount in an up-and-out motion.
4. Bring the doorbell indoors.
5. Remove the battery from the doorbell.
6. Connect the battery to the USB charging cable that came in the package.
The charging cable works with most power adapters.
LED
7. Charge the battery to 100%.
The battery LED lights red during charging, then turns green when the battery is fully
charged.
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8. Place the battery back into the doorbell.
9. Place the doorbell on the mounting plate in a down-and-in motion.
When the doorbell is secured, there is a click sound.
Chime options for your doorbell
The wire-free Arlo Essential Video Doorbell oers several chime options. To hear a ring when
someone presses your doorbell, you can connect the doorbell to an Arlo Chime 2, your home’s
traditional chime, a smart home voice assistant system, your mobile device (for SIP video
call), or an Arlo Chime with a compatible Arlo SmartHub or base station.
Wire-free chime solutions
You can take advantage of a variety of wire-free options to hear a ring and receive notications
when someone presses your Arlo doorbell.
• Doorbell video phone call.
Your doorbell is connected to the mobile device you used to set up the doorbell in the
Arlo app. Your phone rings when someone presses your doorbell, and you can answer the
phone to speak with the person who rang the doorbell. If you have an iOS device, you can
assign a contact name and ringtone to the doorbell. For more information, see Answer
your doorbell from your smartphone on page 27.
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• Arlo Chime 2.
The Arlo Chime 2 may be included with your Essential Video Doorbell Wire-Free, or sold
separately. Your Chime 2 lets you receive instant alerts from your wire-free Essential Video
Doorbell and your Arlo cameras. For more information, see Chapter 3. Arlo Chime 2 on page
18.
• Smart home voice assistant systems.
You can use a home voice assistant system—like Amazon Alexa or Google Assistant—to
make an announcement when someone presses your wire-free Arlo Essential Video
Doorbell. Your doorbell is also compatible with Samsung SmartThings and IFTTT. For
more information, see Chapter 9. Arlo Connect on page 62.
• Arlo Chime, sold separately.
If you have an Arlo SmartHub or base station, you can use it to add an Arlo Chime to
your Arlo account. When an Arlo chime is on your account, you can pair it with your Arlo
doorbell. See Connect an optional Arlo Chime (sold separately).
Traditional chime solution
Your Arlo doorbell is fully wire-free, but you can connect it to your existing doorbell wiring (if
applicable) to ring your household chime and to continuously charge the doorbell. For more
information, see Chapter 3. Optional: Connect a wired chime on page 22.
Connect an Arlo Chime (sold separately)
You can connect your wire-free Arlo Essential Video Doorbell to an Arlo Chime. When a chime
is connected, a ring plays when someone presses your video doorbell. This is a useful wire-
free solution if you don’t already have a mechanical or digital chime to connect to your
doorbell.
Note: The Arlo Chime requires connection to an Arlo SmartHub or base station.
To connect an Arlo Chime to your doorbell:
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select your Arlo Essential Video Doorbell.
4. Scroll to the bottom of Device Settings, and tap Add Chime.
5. Follow the Arlo app to connect your Arlo Chime.
When your Arlo Chime is connected to your Arlo Essential Video Doorbell, the chime
appears under PAIRED DEVICES on the Device Settings page.
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3. Arlo Chime 2
The Arlo Chime 2 is optional. Depending on the product you purchase, the Arlo Chime 2 may
be included with your Arlo Essential Video Doorbell Wire-Free, or sold separately. The Arlo
Chime 2 lets you receive instant alerts from your Arlo doorbell and your Arlo cameras.
Meet your Chime 2
Speaker
Front view, integrated items and features:
• Speaker: The speaker rings or plays a melody
when someone presses your doorbell. You can
Sync
button
also set up audio alerts or a siren sound to alert
you when motion or audio is detected on an Arlo
camera.
• Sync button: Use the sync button to help set up
your Arlo Chime 2, or to factory reset the chime.
QR code
• Status LED: The LED indicates the status of your
Arlo Chime 2.
Status
LED
Rear view, integrated items and features:
• QR code: Use the QR code to set up your Arlo
Chime 2.
• Power prongs: Plug your Arlo Chime 2 into a
wall outlet.
Power
prongs
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Essential Video Doorbell Wire-Free
Do more with your Chime 2
You can add an unlimited number of Arlo Chime 2 devices to your Arlo account. These devices
do not count toward the device limit of an Arlo Smart subscription.
You can pair more than one Arlo doorbell with your Chime 2. For example, if you have two Arlo
Essential Video Doorbells (Wired or Wire-Free), you can set both to trigger your Arlo Chime.
You can also customize your Arlo doorbell’s melody, so you know which doorbell rang.
Find a good location for your Chime 2
When placing your Arlo Chime 2:
• Place your chime in a central area in your home. This helps to ensure that you hear the
chime from multiple areas of your home.
• Place your chime in a room where you are most oen present. If you need to select one of
many rooms in your home to place your chime, place the chime wherever you are most
likely to be when someone presses your doorbell.
• If possible, use a raised wall outlet. A higher position for your Arlo Chime 2 improves audio
and WiFi connectivity.
• Use a vertical wall outlet. Place your chime into an outlet that is vertical along a wall,
rather than horizontal like a power strip.
• Use multiple chimes throughout your home. If you have a large home, you might benet
from placing a separate Arlo Chime 2 on each oor or wing of your home.
Set up your Chime 2
Set up your Essential Video Doorbell Wire-Free rst, and then set up your Chime 2 to pair with
your doorbell.
1. Open the Arlo app.
2. Tap Add New Device.
3. Follow the instructions in the Arlo app to install and set up your Chime 2.
When your Arlo Chime 2 is connected to your Arlo Essential Video Doorbell, the chime
appears under PAIRED DEVICES on the Device Settings page in the Arlo app.
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Chime 2 LED
The Arlo Chime 2 LED indicates the chime status and activity. When the chime rst powers
on, the LED lights solid white for a brief period. During regular operation, the LED is o except
when the Chime 2 is making a sound.
Status
LED
LED behaviors during setup
• Fading white. The chime is in pairing mode, and is ready to be set up.
• Fast blinking white. The chime connected to your WiFi network and your Arlo account.
• Slow blinking amber. A setup error occurred. See Arlo doesn’t discover your Chime 2
during setup on page 70.
LED behaviors aer setup
• Alternating ashing white and amber. A rmware update is in progress. Do not remove,
reset, or unplug the chime.
• Fast blinking white. The chime completed a factory reset. For information about resetting,
your chime, see Reset the Chime 2 on page 71.
• Slow blinking white. The chime is ringing or playing audio.
• Slow blinking amber. The chime is oline.
Select a melody for your Chime 2
You can select one of seven melodies to play when someone presses your Arlo doorbell and
triggers your Arlo Chime 2. If you have multiple Arlo doorbells associated with one chime, you
can set a dierent melody for each doorbell so that you know which doorbell was pressed.
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Essential Video Doorbell Wire-Free
To select a melody for your Arlo Chime 2:
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Select an Arlo doorbell that is paired with your Arlo Chime 2.
4. Tap Melody > Chime Melody.
5. Select a melody.
Your settings are saved.
Use silent mode to stop the Chime 2 from ringing
The Chime 2 rings when it’s paired to your Essential Video Doorbell and someone presses the
doorbell button. To stop the Chime 2 from ringing, select silent mode for the doorbell.
To turn silent mode features on and o:
1. Open the Arlo app.
2. Tap the gear icon next to the doorbell.
3. Tap Silent Mode.
4. Adjust the settings.
For more detailed information, see Turn Silent mode on and o on page 29.
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User Manual
4. Optional: Connect a wired chime
The wire-free Arlo Essential Doorbell comes with a rechargeable battery, which provides
power to the doorbell. Wiring is not required for installation. If you want to hardwire your
wire-free Essential Video Doorbell, you can. Hardwiring your doorbell lets you connect it to
your home’s existing chime and allows the doorbell to trickle charge when it’s not in use.
Voltage requirements
If you choose to wire your wire-free Essential Video Doorbell, the voltage must be 8 – 24 VAC
and a transformer is required.
If your voltage doesn’t meet the power requirements, and you need to install or upgrade a
transformer, contact a licensed electrician or visit arlo.com for information about installation
services.
We recommend that you check the voltage on the transformer that powers your existing
doorbell before installing your wire-free Essential Video Doorbell. If the transformer’s voltage
isn’t 8 – 24 VAC, you must upgrade your transformer before you use the doorbell.
You can check the voltage level of your doorbell transformer by one of these methods:
• Use a multimeter to test the voltage.
A multimeter is an electronic tool that measures
the precise voltage level of your existing doorbell
wiring. Using a multimeter gives you the most
accurate estimate of your transformer’s voltage,
and it can be done without nding the
transformer. We recommend that you measure
at the existing doorbell wiring or at your chime.
• Check if the voltage is printed on the
transformer that provides power to your
existing doorbell.
The estimated voltage is commonly printed on transformers. This is typically accurate, but
it isn’t as precise as using a multimeter.
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Essential Video Doorbell Wire-Free
Use a multimeter to check the voltage of a transformer
1. Disconnect your existing doorbell.
To do this, unmount or unscrew your existing doorbell to expose the wiring or AC
terminals on the back.
2. Set your multimeter to AC (the V with a wavy line on top or next to it).
3. Connect the two probes from the multimeter to the wires from your doorbell.
4. Read the voltage level on your multimeter’s display to make sure iti’s between 8-24 VAC
Check the voltage level printed on the doorbell transformer
A doorbell transformer is a device that steps down your household AC voltage to a lower
voltage suitable for powering an electric doorbell.
Sample doorbell transformer
The transformer is typically found:
• In the front closet near your existing doorbell
• Near your house’s circuit breaker
• In the basement or attic
• In the garage
• Near your house’s furnace
• In the crawl space under your house
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Wire Extensions (Optional)
Wires are not
Change from wire-free to wired installation
If you already set up your doorbell wire-free, and now want to hardwire it, you must rst
remove the doorbell from your Arlo account, then re-add it in the Arlo app and follow the
instructions for a wired doorbell.
1. Open the Arlo app.
2. Tap Settings > My Devices.
3. Scroll to the bottom, and tap Remove Device.
4. Tap the Devices tab.
5. At the bottom of the Devices tab, tap Add New Device.
6. Select your Arlo Essential Video Doorbell Wire-Free.
Hardwire your wire-free Essential Video Doorbell
This process is optional. The wire-free Essential Video Doorbell is battery operated, but you
can hardwire it if you like. Hardwiring your doorbell lets you connect it to your home’s existing
chime and allows the doorbell to trickle charge when it’s not in use.
and Wire Nuts (Optional)
Video
Doorbell
Mounting
Plate
required for the
wire-free configuration
Wall Anchors
(Optional)
Angled
Mounting Wedge
(Optional)
Tools
• A Phillips screwdriver is required to install the doorbell (not provided).
• You might also benet from having a drill, a level, and a ladder (to reach the chime).
24Optional: Connect a wired chime
User Manual
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