Arecont Vision AV12975DN-08, AV12975DN-28, AV12975DN-NL, AV12976DN-08, AV12976DN-28 Installation Manual

SurroundVideo® Omni SX

Installation Manual

Models:
12 Megapixel

• AV12975DN-NL

• AV12975DN-28

• AV12975DN-08

• AV12976DN-NL

• AV12976DN-28

• AV12976DN-08

20 Megapixel

• AV20975DN-NL

• AV20975DN-28

• AV20975DN-08

Installation Manual

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SurroundVideo® Omni SX

Contents

Package Contents ................................................................................................................................................... 3

In-ceiling Mount ..................................................................................................................................................... 10

Pendant Mount ...................................................................................................................................................... 12

Surface Mount........................................................................................................................................................ 14

Wall Mount ............................................................................................................................................................. 17

Pole Mount ............................................................................................................................................................. 18

Corner Mount ......................................................................................................................................................... 20

Electrical Box Adapter .......................................................................................................................................... 22

Setting up the Cameras ........................................................................................................................................ 23

Aligning the Cameras ........................................................................................................................................... 25

Adjusting the Pan, Tilt and Focus ....................................................................................................................... 26

Changing the Lens ................................................................................................................................................ 27

Auxiliary I/O Functions .......................................................................................................................................... 28

OUTPUT Relay Control and Function ................................................................................................................ 29

INPUT Alarm Control and Detection .................................................................................................................. 30

Camera Discovery, Setup, and Configuration .................................................................................................. 34

Network Protocols ................................................................................................................................................. 34

General Remote Focus ........................................................................................................................................ 35

AV IP Utility Focus Tab ........................................................................................................................................ 37

Troubleshooting ..................................................................................................................................................... 38

SurroundVideo Omni Mounting Template ......................................................................................................... 39

Support ................................................................................................................................................................... 40

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SurroundVideo® Omni SX

CAUTION!

1. Do not attempt to service a damaged unit yourself. Refer all servicing to qualified service
personnel.

2. Wiring methods shall be in accordance with the National Electrical Code/NFPA 70/ANSI, and
with all local codes and authorities having jurisdiction. Wiring should be UL Listed and/or
Recognized wire suitable for the application.

3. Always use hardware e.g. screws, anchors, bolts, locking nuts etc. which are compatible with
mounting surface and of sufficient length and construction to insure a secure mount.

Package Contents

This equipment should be unpacked and handled with care. The original packaging is the safest
container in which to transport the unit and can be used if returning the unit for service. The packaging
contains:

• One (1) Arecont Vision Camera

• One (1) mounting template

• Three (3) Mounting Wood Screws (#6x1” for wood or sheet metal)

• Three (3) Mounting Dry Wall Anchors

• One (1) Ceiling Gasket

• One (1) Aux Power Cord

• One (1) Network Patch Cable

• One (1) Security L-key

• One (1) Tether plate

• One (1) CD with Manual and Software

Installation Manual

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SurroundVideo® Omni SX

Warranty Information

Global (3 Year) Limited Warranty

ARECONT VISION COSTAR warrants to Purchaser (and only Purchaser) (the “Limited Warranty”),
that: (a) each Product shall be free from material defects in material and workmanship for a period of
thirty-six (36) months from the date of shipment (the “Warranty Period”); (b) during the Warranty
Period, the Products will materially conform with the specification in the applicable documentation; (c)
all licensed programs accompanying the Product (the “Licensed Programs”) will materially conform with
applicable specifications. Notwithstanding the preceding provisions, ARECONT VISION COSTAR shall
have no obligation or responsibility with respect to any Product that (i) has been modified or altered
without ARECONT VISION COSTAR’s written authorization; (ii) has not been used in accordance with
applicable documentation; (iii) has been subjected to unusual stress, neglect, misuse, abuse, improper
storage, testing or connection; or unauthorized repair; or (iv) is no longer covered under the Warranty
Period. ARECONT VISION COSTAR MAKE NO WARRANTIES OR CONDITIONS, EXPRESS,
IMPLIED, STATUTORY OR OTHERWISE, OTHER THAN THE EXPRESS LIMITED WARRANTIES
MADE BY ARECONT VISION COSTAR ABOVE, AND ARECONT VISION COSTAR HEREBY
SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES
AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE IMPLIED CONDITION OF
SATISFACTORY QUALITY. ALL LICENSED PROGRAMS ARE LICENSED ON AN “AS IS” BASIS
WITHOUT WARRANTY. ARECONT VISION COSTAR DOES NOT WARRANT THAT (I) THE
OPERATION OF THE PRODUCTS OR PARTS WILL BE UNINTERRUPTED OR ERROR FREE; (II)

THE PRODUCTS OR PARTS AND DOCUMENTATION WILL MEET THE END USERS’

REQUIREMENTS; (III) THE PRODUCTS OR PARTS WILL OPERATE IN COMBINATIONS AND
CONFIGURATIONS SELECTED BY THE END USER; OTHER THAN COMBINATIONS AND
CONFIGURATIONS WITH PARTS OR OTHER PRODUCTS AUTHORIZED BY ARECONT VISION
OR (IV) THAT ALL LICENSED PROGRAM ERRORS WILL BE CORRECTED.

For RMA and Advance Replacement information visit http://www.arecontvision.com

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SurroundVideo® Omni SX

Camera Overview

The SurroundVideo® Omni SX, next generation multi-sensor, multi-megapixel dome camera pushes
the ease of installation even further providing users with four (4) remote focus lens options on a unique
360° magnetic track encompassed in a single indoor/outdoor, impact-resistant housing. The
customization of this camera is unparalleled offering a range of interchangeable lens options for each
individual sensor including 2.1, 2.8, 4, 6, 8, 12 and 16mm options.

For added flexibility, users can place the four individual three-axis lens gimbals independently in nearly
any configuration on the track for applications such as hallway intersections or the corner of a building
for a 270° view. The three-axis lens adjustment provides users with more camera placement options,
allowing the cameras to be easily mounted on a wall or ceiling so they can pan, tilt, and rotate the lens
in a variety of directions for a precise field of view.

The SurroundVideo® Omni SX multi-megapixel camera series features a choice of 12- or 20-megapixel
resolution options. These cameras provide an all-in-one solution for capturing wide area video
surveillance while maximizing the field-of-view and reducing the total number of cameras required
saving installers time and end users money.

Regardless of time-of-day, this camera is ideal for applications with challenging lighting conditions. The
series combines a day/night mechanical IR cut filter for the highest image quality at any time of day. For
applications with bright or over saturated lighting conditions, optional wide dynamic range delivers up to
100dB at full resolution and is available on select 12MP models. For applications with poor low lighting

conditions, Binning Mode increases the camera’s low light performance by combining pixels so that

more light can be collected.

Once mounted, the operator can quickly focus and position the camera remotely, eliminating the need
to adjust the camera on-site. No more hassle individually installing multiple cameras to cover a wide
area, manually focusing lenses, or risk missing critical information.

SurroundVideo® Omni SX is designed for demanding environments. Subjected and certified to rigorous
dust and water tests, the IP66 rating, and its extended operating temperature range make it ideal for
outdoor applications. The IK-10 rated, rugged dome housing is perfect for deterring vandals since it can
withstand the equivalent of 55 kg (120 lbs) of force.

The camera offers advanced streaming capabilities and is designed on an efficient H.264 encoding
platform capable of delivering high quality video without straining the network. Power can be supplied
via a single Power-over-Ethernet compliant network cable or with power from a 12-48V DC/24V AC
power supply.

The camera's interface allows for an intuitive, fast, and easy configuration; while the Free AV IP Utility
tool allows users to quickly configure multiple cameras at one time. The SurroundVideo® Omni SX is
PSIA (Physical Security Interoperability Alliance) compliant, providing interoperability between network
video products regardless of manufacturer.

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SurroundVideo® Omni SX

Installation

1. Determine a secure location to mount the camera.

2. Use the supplied security L-key, to loosen the four (4) screws securing the dome cover.

3. Remove the dome cover and protective foam. Do not remove screws from the dome cover.

The SurroundVideo® Omni SX camera has been designed to provide installers with flexible mounting
options such as ceilings, walls, poles or corners.

NOTE: When mounting the camera outdoors or in a wet environment, use of supplied rubber gasket is
recommended. Ensure the three holes on the top of the housing are aligned with the gasket and it is
properly seated flush with the camera housing.

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SurroundVideo® Omni SX

Ensure you have the proper compatible mounting parts prior to starting your installation:

Pendant mount

Reference #

Pendant Mount Components Required

1

Pendant mount (AV-PMJB-W) with integrated junction box

2

SurroundVideo® Omni SX camera

3

SO-CAP-W mounting cap

Wall mount

Reference #

Wall Mount Components Required

1

Wall mount (AV-WMJB-W) with integrated junction box

2

SurroundVideo® Omni SX camera

3

SO-CAP-W mounting cap

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SurroundVideo® Omni SX

Pole mount

Reference #

Mount Type

Pole Mount Components Required

1

Pole mount
AV-WMJB-W wall mount

2

SO-CAP-W mount cap

3

SurroundVideo® Omni SX camera

4

AV-PMA-W pole mount adapter

Corner mount

Reference #

Mount Type

Corner Mount Components Required

1

Corner mount
AV-WMJB-W wall mount

2

SO-CAP-W mount cap

3

SurroundVideo® Omni SX camera

4

AV-CRMA-W corner mount adapter

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SurroundVideo® Omni SX

Reference #

Mount Type

In-ceiling Mount Components Required

1

In-ceiling mount
SO-FMA in-ceiling adapter

2

SurroundVideo® Omni SX camera

NOTE: It is recommended to conduct periodic inspections of the installation. Rust on the metal
parts or screws may result in damage to the camera.

4. Use the Arecont Vision software AV IP Utility located on the CD or available for download at our
website (www.arecontvision.com) for camera discovery and setup (see Instruction Manual
located on the CD or available on our website).

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SurroundVideo® Omni SX

In-ceiling Mount

To properly flush mount the SurroundVideo® Omni SX to a drop ceiling or similar surface, a flush
mount adapter kit (SO-FMA) is required (sold separately).

Reference #

Description

1

SO-FMA flange plate support arm

2

SO-FMA flush mount bracket assembly

3

Lever screw

4

SurroundVideo Omni SX camera

5

Bubble (without gasket)

6

SO-FMA trim ring

7

Trim ring screws

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SurroundVideo® Omni SX

1. Cut a 9” diameter hole in the ceiling using the template provided.

2. Remove existing Dome cover from Omni SX camera and remove gasket from Bubble.

3. Attach Flush mount bracket assembly to Omni SX camera as shown and fasten a safety cable
to one of the 3 holes in the bracket assembly. (Cable not supplied.)

4. Insert housing assembly into ceiling hole and tighten the lever screws until the flush mount is
snuggly installed. The “Support Arm” will ride down the screw to compress the mounting
surface. NOTE: Do not over-torque the lever screws.

9”

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SurroundVideo® Omni SX

5. Snap bubble (without gasket) into flush mount trim ring and attach the trim ring to the flush
mount adapter by rotating until it magnetically snaps in place then tighten the trim ring screws.

6. To configure the camera, reference the set-up section.

Pendant Mount

For a proper pendant mount installation, the AV-PMJB-W pendant mount and SO-CAP-W mount cap
are required (sold separately). A pendant mount should only be attached onto hard ceilings including
wood, plastic, metal, and concrete.

1. Using the mounting template, prepare the mounting provisions for the camera installation.

2. Connect top shield, pendant pole and mount together as shown in Figure 1.

Figure 1: Attach the mount cap and pendant mount

NOTE: The thread size of top shield, pendant pole and mount is 1.5” NPT.

3. Attach the pendant mount to the ceiling using the four wood screws provided or any optional
hardware suitable for the mounting surface.

4. Run the Ethernet Cable and outside power cable (if necessary) through the supplied rubber
gasket and then through the pendant. Ensure the gasket is seated properly.

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SurroundVideo® Omni SX

Figure 2: Attach the camera to the SO-CAP-W with the supplied screws

5. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX

Surface Mount

The SurroundVideo® Omni SX can be directly attached onto hard ceilings or walls including wood,
plastic, metal and concrete.

1. Use the template, anchors, and screws provided to prepare the mounting provisions for the
camera installation.

2. Use the supplied security L-key, to loosen the four (4) tamper resistant screws securing the
dome cover. Do not remove screws from the dome cover.

Figure 1: Remove four (4) tamper resistant screws

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SurroundVideo® Omni SX

3. Remove the dome cover and set aside. Remove the protective foam and discard.

4. If mounting the camera outside or in a wet environment, thread the camera cable through the
hole on the supplied rubber gasket and align with the three holes on the top of the housing.
Ensure the gasket is properly seated flush with the camera housing.

Figure 2: Mount the Surface mount to the wall or ceiling using the three holes on the housing

NOTE: If you use the side connection of the NPT port, remove the cap covering the side
entrance, otherwise; leave the cap in place. If using the NPT port, always use Teflon tape
around the threads to ensure proper sealing. The conduit fits ¾” NPT standard. Ensure NPT
port is facing downward.

5. Using the three holes on the top of the camera housing, use the supplied screws and attach to
the mounting surface.

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SurroundVideo® Omni SX

Reference #

Description

1

Install 3 supplied dry wall anchors using the supplied mounting template

2

Attach supplied (optional) tether plate

3

Attach supplied rubber gasket to the camera housing by threading the camera
cable through the hole in the gasket (ensure the gasket is seated properly)

4

Align 3 supplied screws with the dry wall anchors and screw camera into place

5

Attach the dome cover, ensuring the rubber gasket is properly seated, with the
tamper resistant screws

6. Route the cable tree from the camera around the rear of the camera module and secure all
cables. See the Connections section for details on how to connect the camera.

7. Check that the indicator LED’s are illuminated to the desired conditions (see LED Indicator
table).

CAUTION! The captive fasteners must be used to properly secure the dome cover. Failure
to use the captive fastener may result in serious injury. When mounting the dome cover to
the camera housing, ensure that the gasket is properly seated and not folded. Failure to
do so may result in water and dust ingress. Water damage from improper installation is not
covered by the warranty!

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SurroundVideo® Omni SX

Wall Mount

For a proper wall mount installation, the AV-WMJB-W wall mount and SO-CAP-W wall mount cap are
required (sold separately). A wall mount should only be attached onto hard ceilings including wood,
plastic, metal, and concrete.

1. Using the Mounting template, prepare the mounting provisions for the camera installation.

2. Connect wall mount cap and wall mount as shown in Figure 1.

Figure 1: Attach wall mount cap to the wall mount

NOTE: The thread size for Top shield, pendant pole and mount is 1.5” NPT.

3. Run Ethernet Cable and outside power cable (if necessary) through the supplied rubber gasket
and then through the wall mount. Ensure the gasket is seated properly.

4. Attach the wall mount to the wall using drywall screws or any optional hardware suitable for the
mounting surface.

Figure 2: Attach the camera to the SO-CAP-W with the supplied screws

5. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX

Pole Mount

For a pole mount installation, the AV-WMJB-W wall mount, AV-PMA-W pole mount, and SO-CAP-W
mount cap are required (sold separately). A pole mount should only be attached onto hard ceilings
including wood, plastic, metal, and concrete.

1. Using the mounting template, prepare the mounting provisions for the camera installation.

2. Connect the wall mount cap and wall mount.

3. Attach the AV-JBA (Junction Box Adapter) to the Pole Mount Adapter (Figure 1).

4. Remove the conduit plug on the junction box adapter and connect ¾” NPT conduit to the
junction box adapter (Figure 1).

Figure 1: Attach conduit to AV-JBA junction box adapter

Reference #

Description

1

Remove conduit plug

2

Connect ¾” NPT conduit to junction box adapter (ensure
use of water seal tape)

NOTE: Use silicon or water pipe seal tape to make sure no water leakage between conduit pipe
and junction box adapter.

5. Run the Ethernet cable and outside power cable (if necessary) through the supplied rubber
gasket and then through the Junction Box Adapter and AV-WMJB-W, Wall Mount Adapter.
Ensure the gasket is seated properly.

6. Attach the Wall Mount Adapter (AV-WMJB-W) to the Pole Mount Adapter (AV-PMA-W) as
shown in Figure 2.

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SurroundVideo® Omni SX

Figure 2: Attach wall mount adapter to pole mount adapter

Reference #

Description

1

Steel straps with compression screws

2

AV-WMJB-W wall mount

3

SO-CAP-W mount cap

4

Conduit

5

AV-PMA-W pole mount

6

AV-JBA-W Junction box

7

Apply Teflon water seal tape to the thread of ¾” NPT pipe
to avoid water leakage

7. Use the supplied two Steel Straps to attach the Pole Mount Adapter to the pole and tighten the
compression screws as shown in Figure 2.

8. Attach the camera with the in-ceiling mount to the Wall Mount Adapter.

9. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX

Corner Mount

For a corner mount installation, the AV-WMJB-W wall mount, AV-CRMA-W corner mount, and SO­CAP-W mount cap are required (sold separately). A corner mount should only be attached onto hard
corner surfaces including wood, plastic, metal, and concrete.

1. Using the Mounting template, prepare the mounting provisions for the camera installation.

2. Connect the wall mount cap and wall mount.

3. Attach the AV-JBA-W (Junction Box Adapter) to the Corner Mount Adapter (Figure 1).

4. Remove the conduit plug on the junction box adapter and connect ¾” NPT conduit to the
junction box adapter (Figure 1).

Figure 1: Attach conduit to AV-JBA junction box adapter

Reference #

Description

1

Remove conduit plug

2

Connect ¾” NPT conduit to junction box adapter (ensure
use of water seal tape)

NOTE: Use silicon or water pipe seal tape to make sure no water leakage between conduit pipe
and junction box adapter.

5. Run the Ethernet cable and outside power cable (if necessary) through the supplied rubber
gasket and then through the Junction Box Adapter and AV-WMJB-W, Wall Mount Adapter.
Ensure the gasket is seated properly.

6. Attach the Wall Mount Adapter (AV-WMJB-W) to the Corner Mount Adapter (AV-CRMA-W) as
shown in Figure 2.

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SurroundVideo® Omni SX

Figure 2: Attach corner mount adapter to exterior corner wall

Reference #

Description

1

Attach corner mount adapter to exterior 90° corner wall

2

AV-WMJB-W wall mount

3

SO-CAP-W mount cap

4

Conduit

5

AV-CRMA-W corner mount adapter

6

AV-JBA-W Junction box

7

Apply Teflon water seal tape to the thread of ¾” NPT pipe
to avoid water leakage

7. Using the screws provided (or other hardware), attach the Corner Mount Adapter to an exterior
90° corner wall.

8. Attach camera with in-ceiling mount to Wall Mount Adapter.

9. To configure the camera, reference the camera discovery, set-up and configuration section.

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SurroundVideo® Omni SX

Electrical Box Adapter

The AV-EBAR-W electrical box adapter is used to attach the camera to a common single, double or
square electrical box.

1. Using the AV-EBAR-W’s supplied machine screws, match the mounting holes on the adapter
with the threaded holes on the electrical box. Ensure every threaded hole is matched with a
mounting hole.

2. Attach the electrical box adapter to the user supplied electrical box.

Figure 1: Attach AV-EBAR-W adapter to common electrical box

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SurroundVideo® Omni SX

Setting up the Cameras

The SurroundVideo® Omni SX is user configurable. Prior to installing the camera, thought should be
given to the sensor positions. It is always easier to make adjustments before the camera is installed.

The camera lenses are shipped in a 360º position as shown below (Figure 2). To customize the
sensors, simply remove the two screws for each individual sensor, position anywhere on the magnetic
track and then screw into place. Screw holes around the circumference are spaced in 5 degree
increments. The arrows marked on the track plate are 45 degree reference points (Figure 1).

Sensor numbering is indicated on the track plate; which corresponds to the sensor number via the
camera software (Figure 1). The slots on the track plate provide additional adjustment of the camera
after installation. Simply loosen the three screws to rotate the plate then tighten the three screws after
alignment. This feature is most useful for repositioning the cameras mounted to the center locations
after the camera installation.

Figure 1: Arrows on the track plate indicate 45º increments

Figure 2: 360º configuration (ideal for hallways)

Each hole on
the track
represents a
5º increment.

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SurroundVideo® Omni SX

Reference #

Description

1

180° configuration

2

Random configuration

3

270º configuration

4

Assembly line configuration

5

Random configuration

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SurroundVideo® Omni SX

Aligning the Cameras

Properly aligning each camera is essential during setup. Each camera must be placed in a
counterclockwise sequence on the circumference of the track to ensure proper viewing of each camera.

Figure 1: Place cameras in counterclockwise position on the track

Reference #

Description

1

Sensor 1

2

Sensor 2

3

Sensor 3

4

Sensor 4

When positioning the sensors, ensure the conduit mounting hole does not obstruct the cable when
positioning the sensor.

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SurroundVideo® Omni SX

Adjusting the Pan, Tilt and Focus

1. Remove the dome cover by loosening the captive fasteners with the supplied Philips head
screwdriver.

2. Power on the camera to adjust the pan, tilt and focus.

3. Adjust the pan and tilt to obtain the desired field of view. Then, lock the camera head in place by
tightening at least two of the three set-screws with the supplied flat-head screwdriver (Figure 1).
Do not over torque the screws.

Figure 1: Lock camera head after adjusting the field of view

NOTE: Ensure not to press the remote focus motor against the sides of the camera module when
adjusting the field of view (Figure 2).

Figure 2: Remote focus motor

4. To adjust the focus, see the Remote Focus Section of this manual.

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SurroundVideo® Omni SX

NOTE: Positioning the lens motor to close to the board may cause interference with the magnetic Omni

track. Ensure each lens motor is positioned away from the board.

Incorrect

Correct

Changing the Lens

1. Remove the dome cover by loosening the captive fasteners with the supplied L-key.

2. Loosen the lens lock screws (3) using the supplied flat-head screwdriver (if necessary). Only do
so if the lens seems very tight when turning.

3. Manually unscrew the lens counter clockwise, this may take several seconds.

4. Screw the replacement lens clockwise until you feel some resistance and hit a hard stop.

5. Retighten the lens lock screws (3) if necessary per instructions outlined above. Do not over
torque the screws.

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SurroundVideo® Omni SX

Auxiliary I/O Functions

The auxiliary input and output are accessible from the back panel, as shown in Figure 1.

IN+ IN- GNDOUT+ OUT-

Figure 1

The output consists of an optically coupled solid state relay (SSR) and the input has an optocoupler.
Both the SSR and optocoupler have an isolation voltage of 1500 VRMS between the external terminals
and internal camera circuitry. The input is further protected with a serial 250Ω resistor and a
debouncing circuit.

Arecont Vision AUX I/O

ALARM

IN-

S

D

G

ALARM

OUT+

ALARM

OUT-

+

120V

100mA

(max)

-

+

Normally

Open/Close

-

0-12VDC

50mA
(max)

+

-

ALARM

IN+

3.3VO

GND

ALARM-OUT

ALARM-IN

250Ω

Figure 2: AUX I/O use case example

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SurroundVideo® Omni SX

OUTPUT Relay Control and Function

The camera has an output for activating an external device. The camera supports both transient and
continuous relay operation. You can operate the relay during an active connection using the API
command set. Typical applications include turning on lights or activating doors and locks.

IN+ IN- GNDOUT+ OUT-

0-120VDC

100mA

(max)

+

-

Figure 3: Relay wiring with power source to the camera

Camera output can be turned on|off with the following command:

http://camera_ip/set?auxout=(“on”|“off”)

The following table shows the output control and electrical characteristics:

Output Control

Terminals

External

Status

Camera

Status

Max

Voltage

Max

Current

OUT+ &

OUT-

OPEN

OFF

120V -

CLOSED

ON

-

100mA

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INPUT Alarm Control and Detection

The input optocoupler supports two ways to connect external unsupervised alarms to Arecont Vision
camera. Only one of the following two schemes should be used at any given time.

OPTION-1: UNSUPERVISED ALARM DETECTION

In this scheme the IN+ & IN- terminals can be used for external signaling devices, such as door
contacts or motion detectors. Both normally open and normally closed devices are supported as shown
in Figure 4:

IN+ IN- GNDOUT+ OUT-

IN+

IN-

Open /
Close

Figure 4

Figure 5 illustrates the unsupervised alarm conditions:

IN+ IN- IN+ IN-

IN+

IN-

IN+

IN-

Normally Open Normally Closed

Figure 5

The following table shows how camera detects unsupervised alarms:

Input Unsupervised Alarms

Terminals

External

Status

Camera

Status

IN+ & IN-

OPEN

OFF

CLOSE

ON

Camera status can be read with the following command:

http://camera_ip/get?auxin

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OPTION-2: INPUT VOLTAGE DETECTION

In this scheme the IN- & GND terminals can be tied to an external power source. The camera can
detect a range of voltage to trigger an internal alarm on|off condition.

IN+ IN- GNDOUT+ OUT-

0-12VDC

50mA
(max)

+

-

Figure 6

The following table shows the input voltage range and electrical characteristics:

Input Voltage Detection

Terminals

External

Status

Camera

Status

Voltage

Range

Current

Range

IN- &
GND

OFF

OFF

0-1V

0-2mA ON

ON

2-12V

10-50mA

The status of the camera can be read with the following command:

http://camera_ip/get?auxin

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Camera Power Up

This product should be installed by a qualified service technician in accordance with the
National Electrical Code (NEC 800 CEC Section 60) or applicable local code. Make sure
that your installation of wires complies with Electrical Code of the local government where

the camera is installed and no bare wires are exposed.

1. Connect the camera to a PoE port on 100Mbps network PoE switch using an Ethernet cable as
shown in the image below.

Reference #

Description

1

PoE Connector

2. If the camera is powered by an outside power supply, 18~48VDC or 24VAC, connect the power
cable.

Auxiliary Power

If the camera is powered by a separate outside AC or DC power source, run the supplied power cable
through the access hole on the camera housing and connect the power cable to the 4-position
connector on the main camera board. The approximate location of the 4-position connector is circled
below.

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CAUTION! Make the connections inside a watertight compartment. Isolate unused power
wires individually.

After connections are made, ensure that the watertight compartment is tightly closed and cables and
conduits are properly sealed to prevent ingress of water.

3. Connect the PoE switch to your computer’s network port using an Ethernet cable.

NOTE: A yellow LED on the rear of the camera illuminates after a few seconds.

• The flashing yellow LED indicates that a link to your computer has been established.

• A green LED will blink when the camera has been accessed.

LED

Status

Description

Yellow
Flashing

Link has been established.

Solid

Normal Operation.

Green
Flashing

Camera has been accessed. Normal operation.

Solid

N/A

None

None

No Connection.

NOTE: Wiring methods shall be in accordance with the National Electrical Code/NFPA 70/ANSI, and
with all local codes and authorities having jurisdiction. Wiring should be UL Listed and/or Recognized

wire suitable for the application.

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System Requirements

Computer with Windows XP/Vista/7 operating system, network access, and Microsoft Internet Explorer
web browser version 9.0 or later (32-bit).

Camera Discovery, Setup, and Configuration

For camera discovery and setup, the AV IP Utility is recommended. The software can be found on the
CD included with your camera or at: http://www.arecontvision.com/softwares.php.

The AV IP Utility has the ability to provide multiple discovery options, including broadcast and multicast,
check the status of a camera, change camera settings, import and export camera settings via a .csv
file, and update firmware and/or hardware from virtually anywhere with a network connection.

Whether used for large installations that require an update to multiple settings, or smaller installations
where only one camera needs changed, the AV IP Utility tool is efficient and convenient for mass or
single camera uploads.

The AV IP Utility tool is compatible with all Arecont Vision® megapixel cameras. The user manual for

the software is included on the CD that came with your camera or available on our website.

Network Protocols

The Arecont Vision SurroundVideo® G5 cameras support RTSP, RTP/TCP, RTP/UDP, HTTP, DHCP,
TFTP, and IP version 4 (IPv4).

Note: Concurrent multi-streaming via RTSP and TFTP is not supported.
RTSP – Cameras communicate with video management systems over Real Time Streaming Protocol.

Do not change the RTSP port unless you are sure your VMS does not use the default setting.
RTP/TCP – The Real-time Protocol/Transmission Control Protocol is best suited for applications that

require high reliability, and transmission time is relatively less critical.
RTP/UDP – The Real-time Protocol/User Datagram Protocol is used for live unicast video, especially

when it is important to always have an up-to-date video stream, even if some images are dropped.
HTTP – The Hypertext Transfer Protocol is an application protocol for distributed, collaborative,

hypermedia information systems.
DHCP – The Dynamic Host Configuration Protocol allows network administrators to centrally manage

and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP
address notification, or if the DHCP can update a DNS server.

TFTP – The Trivial File Transfer Protocol is a simple, lock-step, File Transfer Protocol which allows a
client to get from or put a file onto a remote host. TFTP lacks security and most of the advanced
features offered by more robust file transfer protocols such as File Transfer Protocol.

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QoS – Quality of Service guarantees a certain level of a specified resource to selected traffic on a
network. A QoS-aware network prioritizes network traffic and provides a greater network reliability by
controlling the amount of bandwidth an application may use.

IPv4 – This camera supports the IPv4 internet-layer protocol for packet-switched internetworking
across multiple IP networks. IPv4 uses 32-bit addressing which allows for devices and users on the
internet for routing traffic.

General Remote Focus

1.

To control the remote focus via the web interface, double click the camera within the AV IP
Utility (Figure 1) or open your preferred web browser and type the camera’s IP address (Figure

2).

NOTE: For supporting H.264 streaming on a webpage, the recommended browsers are Internet
Explorer and Firefox.

Figure 1: Double click via AV IP Utility

Figure 2: Type the camera IP address

2.

Scroll to the Focus Tab section.

NOTE: Additional information regarding the Arecont Vision® web interface is found separately in the AV

IP Utility Web Browser Manual via the Arecont Vision website.

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3. Click the “Select Channel” and choose channel 1.

4. Click the Full-range Focus button. The camera begins to autofocus with the lens stopping at the
best overall point of focus.

5. Please complete the same action for Channel 2, 3, and 4 by following steps 2 to 5.

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AV IP Utility Focus Tab

Menu

Feature

Description

Select Channel

Allows user to change settings of each channel. All the parameter settings in
“Settings” Menu only apply to the selected channel.

Manual Focus:
+20, +5, +1, ­20, -5, -1

Numbers indicate the level of focusing in order to adjust the field-of­view.

Full-range
Focus

Best for scenes that are completely out of focus. The camera
automatically scans the full focus range of the scene to find the best
focus position.

Short-range
Focus

Best for scenes that are slightly of out of focus. The camera quickly fine­tunes for a precise focus position.

Stop

Stops any command in progress.

Focus Aid

The higher the focus aid value means the more the lens is required to focus.

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Troubleshooting

Before troubleshooting, visit http://www.arecontvision.com/ to ensure your camera has the most current
firmware version.

Problem

Possible Cause

Solution

Reflection on
the image

• Lens faces the bubble’s
crease.

• The angle between the lens
and bubble are not
perpendicular.

• Ensure the lens faces the bubble
perpendicularly.

• Avoid facing the lens at the bubble’s
crease.

• Ensure each lens is tilted up 90º when
facing down as shown below.

Day/Night
switch failure or
image quality
problem

The lens motor positioned to close to
the board may cause interference.

Ensure each lens motor is positioned away from
the board.

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SurroundVideo Omni Mounting Template

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Support

1. Arecont Vision FAQ Page Located at ArecontVision.com

2. Check the following before you call:

• Restore camera to factory default with AV IP Utility or the camera webpage.

• Upgrade to the latest firmware by visiting ArecontVision.com.

• Isolate the camera on a dedicated network and test with AV IP Utility.

• Swap the “troubled” camera with a known good camera to see if the problem follows the

camera or stays at the location.

3. Contact Arecont Vision Technical Support one of three ways:

1. Online Portal: Support.ArecontVision.com

2. Phone: [phone] (option #1)

3. Email: [e-mail]