(US & Canadian units are convertible and are assembled for Natural Gas)
(European units are not convertible and assembled for the appropriate Gas)
IMPORTANT FOR FUTURE REFERENCE
Please complete this information and retain this manual for the life of the equipment. For Warranty
Service and/or Parts, this information is required.
Model Number Serial Number Date Purchased
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids
in the vicinity of this or any other appliance.
WARNING: Improper installation, adjustment, alteration, service or maintenance can
cause property damage, injury or death. Read the installation, operating and maintenance
instructions thoroughly before installing, or servicing this equipment.
WARNING: Instructions must be posted in a prominent location. All safety precautions
must be taken in the event the user smells gas. Safety information can be obtained from
your local gas supplier
P/N 8822231 09/24/13
APW Wyott MANUFACTURING
DALLAS: CHEYENNE:
1307 N. Watters Rd #180 • Allen, TX • 75013 1938 Wyott Dr • Cheyenne, WY • 82007
The data plate is located on the right side panel.
CAUTION: These models are designed, built, and sold for commercial use. If these
models are positioned so the general public can use the equipment, make sure that
cautions, warnings, and operating instructions are clearly posted near each unit so that
anyone using the equipment will use it correctly and not injure themselves or harm the
equipment.
WARNING: Improper installation, adjustment, alteration, service or maintenance can
cause property damage, injury or death. Read the installation, operating and maintenance
instructions thoroughly before installing or servicing this equipment.
WARNING: For your safety do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. Keep the area free and clear of
combustibles. (See ANZI Z83. 14B, 1991).
NOTICE: Instructions to be followed if anyone smells gas should be posted in a prominent
place. These may be obtained from the gas supplier.
GAS PRESSURE
The appliance and it’s individual shutoff valve (to be supplied by user) must be disconnected from the gas
supply piping system during any pressure testing of that system at test pressures in excess of ½ psi (3.45 kPa).
The appliance must be isolated from the gas supply piping system by closing it’s individual manual shut-off
valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psi
(3.45 kPa).
Congratulations on your purchase of APW Wyott commercial cooking or refrigeration equipment. APW Wyott
takes pride in the design and quality of our products. When used as intended and with proper care and
maintenance, you will experience years of reliable operation from this equipment. To ensure best results, it is
important that you read and follow the instructions in this manual carefully.
WARNING: A factory authorized agent should handle all maintenance and repair. Before
doing any maintenance or repair, contact APW Wyott.
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IMMEDIATELY INSPECT FOR SHIPPING DAMAGE
All containers should be examined for damage before and during unloading. The freight carrier has assumed
responsibility for its safe transit and delivery. If equipment is received damaged, either apparent or concealed, a
claim must be made with the delivering carrier.
A) Apparent damage or loss must be noted on the freight bill at the time of delivery. It must then be signed by
the carrier representative (Driver). If this is not done, the carrier may refuse the claim. The carrier can
supply the necessary forms.
B) Concealed damage or loss if not apparent until after equipment is uncrated, a request for inspection must
be made to the carrier within 15 days. The carrier should arrange an inspection. Be certain to hold all
contents and packaging material.
Installation and start-up should be performed by a qualified installer who thoroughly read, understands and
follows these instructions.
If you have questions concerning the installation, operation, maintenance or service of this product, write
Technical Service Department APW Wyott Manufacturing., Inc, 1938 Wyott Dr. Cheyenne, WY 82007.
SAFETY PRECAUTIONS
Before installing and operating this equipment be sure everyone involved in its operation is fully trained an d is
aware of all precautions. Accidents & problems can result by a failure to follow fundamental rules and
precautions.
The following words and symbols, found in this manual, alert you to hazards to the operator, service personnel
or the equipment. The words are defined as follows:
DANGER: This symbol warns of imminent hazard which will result in serious injury or
death.
WARNING: This symbol refers to a potential hazard or unsafe practice, which could result
in serious injury or death.
CAUTION: This symbol refers to a potential hazard or unsafe practice, which may result
in minor or moderate injury or product or property damage.
NOTICE: This symbol refers to information that needs special attention or must be fully
understood even though not dangerous.
NOTICE: This product is intended for commercial use only. Not for household use.
CAUTION: These models are designed, built, and sold for commercial use. If these
models are positioned so the general public can use the equipment make sure that
cautions, warnings, and operating instructions are clearly posted near each unit so that
anyone using the equipment will use it correctly and not injure themselves or harm the
equipment.
WARNING: Improper installation, operation, service or maintenance can cause property
damage, injury or death. Read and understand these instructions thoroughly before
positioning, installing, maintaining or servicing this equipment.
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WARNING: Keep the appliance free & clear of all combustible substances. If gas odor is
detected at any time, immediately shut unit down at the main shutoff valve. Do not permit
any open flames in the area of the appliance. Immediately contact an authorized Service
Agency or your local Gas Supplier for service.
WARNING: Do not obstruct either the air inlet (underneath unit) or the ventilation air
(back of unit). Provisions must be provided to provide an adequate air supply to the
griddle.
NOTICE: Local codes regarding installation vary greatly from one area to another. The
National Fire Protection Association, Inc., states in its NFPA96 latest edition that local
codes are "Authority Having Jurisdiction" when it comes to requirement for installation of
equipment. Therefore, installation should comply with all local codes.
GENERAL INSTALLATION INSTRUCTIONS
Ensure gas supply and gas type, as shown on unit nameplate agree.
Unit installation must conform with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the National Gas
Installation Code, CSA-B149.1, or the Propane Installation Code, CSA-B149.2 as applicable and in accordance
with local codes.
Screw legs into the permanently fastened nuts on the four corners of the unit and tighten by hand. Level the
unit by turning the adjustment screw at the bottom of each leg. Do not slide unit with legs mounted, lift if
necessary to move unit.
Pipe threading compound must be resistant to the action of liquefied petroleum gases.
Caution: DO NOT use an open flame to check for leaks. Check all gas piping for leaks with a soap and water
solution before operating unit.
THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON-COMBUSTIBLE SURFACES ONLY.
Do not obstruct the flow of combustion and ventilation air, under the unit by the legs or behind the unit by the
flue.
Adequate clearance for air openings into the combustion chamber is required. Do not place objects between
the bottom of the unit and the counter top.
There must be adequate clearance for removal of the front panel. All major parts except the burners are
removable thru the front if the gas line is disconnected.
Unit must have adequate clearances for servicing. (Sides = 0", Rear = 0", Floor = 4").
European Community Installation Instructions:
"THIS APPLIANCE MUST BE FITTED BY A COMPETENT PERSON. IN THE UK, CORGI REGISTERED
INSTALLERS (INCLUDING THE REGIONS OF BRITISH GAS) UNDERTAKE TO WORK TO SAFE AND
SATISFACTORY STANDARDS. THIS APPLIANCE MUST BE INSTALLED IN ACCORDANCE WITH THE
GAS SAFETY (INSTALLATION AND USE) REGULATIONS AND THE RELEVANT BUILDING REGULATIONS
/ IEE. REGULATIONS. DETAILED RECOMMENDATIONS ARE CONTAINED IN THE FOLLOWING BRITISH
STANDARD CODES OF PRACTICE - BS 6172, BS 5440 PART 2, BS 6891"
"THIS APPLIANCE MUST BE INSTALLED IN ACCORDANCE WITH THE RULES IN FORCE"
4
Page 5
"MUST BE INSTALLED IN A WELL VENTILATED AREA. Ventilation requirements ie. B.S. 5440."
SPECIFICATIONS – HEAVY DUTY GAS GRIDDLE: HTG-2424i
LEG
SPACING
(D)
21.0”(533)
33.0”(838)
45.0”(1143)
57.0”(1448)
69.0”(1753)
LEG
SPACING
(E)
23.6” (600)
23.6 “ (600)
23.6” (600)
23.6” (600)
23.6” (600)
5
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CONVERSION
Instructions are for conversion from Natural Gas to Propane (L.P.) on all models HTG.
The conversion should be done before connecting the unit to the gas supply.
Units are shipped from the factory equipped for use on natural gas. Orifices necessary for LP (propane) are
provided in a bag tied to the valve on the front panel.
1. Remove the knobs and front panel.
2. Remove the orifice fittings from the valve. Change the orifices to the size recommended for propane
(L.P.).
3. Replace the orifice fittings into the valve.
To change the regulator:
Connect the regulator to the unit, connect gas and check for leaks. WARNING: Do not use an open flame
to check for leaks.
Check the system pressure. With the front p anel remo ved remo ve the pl ug
from the manifold.
Place a fitting in the plug opening and connect a manometer.
For Natural gas the pressure in the manifold should be 5" water column or
12.4 millibar. For LP the pressure in the manifold should be 10" water Column of
24.9 millibar.
To adjust the pressure remove the brass cap and turn the white plastic part inside the stem of the regulator.
See picture regulator 8.
Take a wide straight screw driver and place it in the two notches shown in pi cture regulator 7 turn clockwise
to increase pressure and counter-clockwise to reduce pressure. See picture regulator 8.
Once the pressure has been adjusted replace the brass cap.
Note the blue cap on the regulator, this is the vent there are openings below the top rim. NEVER bloc k
these openings your regulator will fail to operate correctly. On at least a monthly basis blow off any dust or
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grease which may accumulate around this cap. The openings must remain open for the regulator to
function. Clean more often in a very greasy atmosphere.
LIGHTING INSTRUCTIONS
HDTG Griddles are furnished with either a pilot safety valve or a standing pilot (not available in the European
Community). Please follow the instructions for your unit.
Standing Pilot Lighting Instructions: (Not Available in the European Community)
The pilot lights on the broilers have been set at the factory. A screwdriver may be required for the first lighting to
adjust the flame for your elevation.
1. Turn off the manual shut off valve and wait 5 minutes to clear the gas.
2. Turn all knobs to the "OFF" position.
3. The valve can be accessed through an openi ng in the front panel or remove the cooking grates and light
the pilot from above
4. Turn the manual shut off valve on.
5. Hold an ignition source (match) to both openings on the pilot tube. When the flames are established,
remove the ignition source.
6. Turn the burner knobs to "HI". If the burner does not ignite, promptly open the pilot valve more. If the pilot
flame appears larger than necessary, turn it down and reset burner ignition. The pilot flame should be as
small as possible but large enough to guarantee reliable ignition of the burners when the knobs are turned
to "HI".
RELIGHTING PILOT
If the pilot light should go out for any reason:
Promptly shut off all gas at the manual shut off valve.
Turn off all knobs and pilot valves; wait 5 minutes to clear gas.
Relight following steps 4 through 6 under Standing Pilot Lighting Instructions.
HDTG Pilot Safety Valve Lighting Instructions
1. Turn on main gas supply to unit, on-off valve located behind the unit (not supplied with unit).
2. Turn the burner control knobs to "OFF" position. Wait at least 5 minutes to allow any gas which may have
accumulated in the firebox compartment to escape.
3. Through the hole in the front panel, press red button on the pilot safety valve and light through observation
hole in firebox. Keep red button on pilot safety depressed for at least 1 minute after pilot has lit. If pilot does
not light, repeat this step.
4. To adjust the pilot flame, rotate knob next to the red button. Turning the knob clockwise increases
the pilot flame. A properly sized pilot should be 1/2" to 3/4" long (12/19 mm).
HDTG LIGHTING THE MAIN BURNER:
Turn the thermostat to the desired temperature.
Main burner air supply:
1. For efficient burner opera tion, a proper balance of gas volume and primary air supply must be maintained
which will result in complete combustion. Insufficient air supply results in a yellow streaming flame. Primary
air supply is controlled by an air shutter on the front of the burner.
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2. Loosen the screws on the front of the burner and adjust the air shutter to just eliminate the yellow tips of the
burner flame. Lock the air shutter in place by tightening the screws.
European Community
If adjustment becomes necessary in the field, it should be done by a factory authorized and trained technician
who should seal the screw after the adjustment to safeguard against unauthorized tampering by the end user.
All burners are lit from constantly burning pilots. Turning the thermostat to the desired temperature is all that is
required to put the unit in service.
Do not permit fans to blow directly at the unit. Wherever possible, avoid open windows next to the units' sides
or back. Avoid wall type fans which create air cross-currents within a room.
It is also necessary that sufficient air should be allowed to enter the room to compensate for the amount of air
removed by any ventilating system. Otherwise, a subnormal atmospheric pressure will occur, which will effect
operation and cause undesirable working conditions.
A properly designed and installed hood will act as the heart of the ventilating system for the room or area in
which the unit is installed and will leave the unit independent of changing draft conditions.
All valves must be checked and lubricated periodically. This must be done by an authorized service
representative in your area.
OPERATING INSTRUCTIONS
Season Griddle:
Heat to low temperature (300-350F/150-180C) and pour on a small amount of cooking oil, about one ounce
(30cc) per square foot of surface. Spread the oil over the entire griddle surface with a cloth to create a thin film.
Wipe off any excess oil with a cloth. Repeat this procedure 2 to 3 times until the griddle has a slick, mirror-like
surface.
Operation:
Turn the burners on about 15-20 minutes before cooking for preheating. Set the knobs to the desired
temperature (HDTG). Each valve will control the gas flow to the burner to bring that area of the plate up to the
set temperature. If different temperature settings are to be used, adjoining areas should be set at progressively
higher temperatures using the lowest temperatures on the outside burners. A uniform and systematic approach
to the loading of the griddle will produce the most consistent product results.
CAUTION: Do not turn on gas valves without lighting pilots. This could cause a build up of
gas and potential explosion.
NOTICE: Due to heat transfer thru the griddle plate, adjoining zones can be no more than
25° different.
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CLEANING / MAINTENANCE
Initial Cleaning:
Prior to operating your new griddle, thoroughly wash the griddle surface and the e xterior with a mild detergent
or soap solution. Do not use abrasive cleaners since this might damage the cabinet finish. If the stainless steel
surfaces become discolored, scrub by rubbing only in the direction of the finished grain.
Cleaning:
1. Always turn unit off and allow it to cool completely before cleaning. Clean thoroughly before first use.
2. After each use, clean the griddle with wire brush or flexible spatula.
3. Once a day, thoroughly clean splash back, sides and front. Remove the grease drawer, empty it and wash
it out.
4. Once a week, clean the griddle surface thoroughly. If necessary, use a griddle stone, wire brush or steel
wool on the surface. Rub with the grain of the metal while the griddle is still warm. A detergent may be used
on the plate surface to help clean it; but, care must be taken to be sure the detergent is thoroughly
removed. After removal of the detergent, the surface of the plate should then be covered with a thin film of
oil to prevent rusting. Clean stainless surfaces with a damp cloth and polish with a soft dry cloth. To remove
discoloration, use a nonabrasive cleaner. After each "weekly" cleaning, the griddle must be seasoned
again. If the griddle usage is very high, the "weekly" cleaning procedures may be done more often than
once a week.
Extended Shutdown:
Turn the manual shutoff valve to "OFF"; (field installed valve not supplied by the manufacturer); turn all control
knobs to the "OFF" position; and shut off the pilot flame by turning the adjustment on the pilot valve.
*NOTE: Gas shutoff valve is supplied by the manufacturer on CE or European Community models.
If the griddle is to be shut down for an extended period, put a heavy coat of grease over the griddle plate.
SERVICE / REPAIR
NOTE: THIS APPLIANCE MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE: Parts protected by the manufacturer or his agent are not to be adjusted by the installer
unless the installer is an authorized service agent.
If you have any questions or problems contact your nearest APW Wyott Service Representative.
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PROBLEM POSSIBLE CAUSE
Heat does not come on when
thermostat is turned on.
TROUBLESHOOTING GUIDE
Thermostat is bad.
Pilot burner not lit.
Gas valve is bad.
Obstructed pilot orifice.
Pilot burner will not light.
Pilot burner will not stay lit.
Fat appears to smoke excessively.
Food sticks to griddle.
Food burned around edges or
contains dark specks.
Pilot gas turned off at automatic pilot.
Automatic pilot valve is bad.
Thermocouple is bad.
Thermocouple is not hot enough.
Obstructed or wrong size pilot orifice.
Gas supply is not purged of air.
Air is blowing pilot light out.
Automatic pilot valve is bad.
Heat is set too high.
Moisture in the food may be turning into steam.
Heat is set too high.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Heat is set too high.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Food is undercooked inside.
Food tastes greasy or has
objectionable off-flavor.
Noticeable build-up of gum on griddle.
Heat is set too high.
Food may not have been cooked for long enough time.
Food itself may have off flavor.
Food may have been stored improperly before cooking.
Too much griddle fat used.
Heat is set too low.
Heat is set too high
Griddle surface needs cleaning and/or seasoning.
Too much griddle fat used.
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HTG GRIDDLES (DOMESTIC) - EXPLODED VIEW & PARTS LIST
21830813 Tube, Pilot Supply CE
21831512 Tube, Pilot Supply CE
60 21831317 Tube, Pilot Supply CE
21831513 Tube, Pilot Supply CE
21832913 Tube, Pilot Supply CE
21833017 Tube, Pilot Supply CE
61 21833018 Tube, Pilot Supply CE
62 21831316 Strap, Ignitor
1
1
1 1
1
1
1
1
1
1 2 2 3 3
NOTES:
15
Page 16
NOTES:
16
Page 17
APW WYOTT EQUIPMENT LIMITED WARRANTY
APW Wyott Foodservice Equipment Company warrants it's equipment against def ects in materia ls and workmanship, subject to the
following conditions:
This warranty applies to the original owner only and is not assignable.
Should any product fail to function in its intended manner under normal use within the limits defined in this warranty, at the option of
APW Wyott such product will be repaired or replaced by APW Wyott or its Authorized Service Agency. APW Wyott will only be
responsible for charges incurred or service performed by its Authorized Service Agencies. The use of other than APW Wyott
Authorized Service Agencies will void this warranty and APW Wyott will not be responsible for such work or any charges associated
with same. The closest AP W Wyott Authorized Servi ce Agent must be used.
This warranty covers products shipped into the 48 contiguous United States, Hawaii, metropolitan areas of Alaska and Canada. There
will be no labor coverage for equipment located on any island not connected by roadway to the mainland.
Warranty coverage on products used outside the 48 contiguous United States, Hawaii, and metropolitan areas of Alaska and Canada
may vary. Contact the inte rnati on al APW Wyott distributor, dealer, or service ag enc y for deta il s.
Time Period
One year for parts and one year for labor, effective from the date of purchase by the original owner. The Authorized Service Agency
may, at their opt ion, require proof of purchas e . Parts replaced under thi s warranty are warranted for t he un-expired po rtion of the
original product warranty only.
Exceptions
In all cases, parts covered by extended warranty will be shipped FOB the factory after the first year.
Portable Carry In Products
Equipment weighing over 70 pounds or permanently installed will be serviced on-site as per the terms of this warranty. Equipment
weighing 70 pounds or under, and which is not permanently installed, i.e. with cord and plug, is considered portable and is subject to
the following warranty handling limitations. If portable equipment fails to operate in its intended manner on the first day of
connection, or use, at APW Wyott's option or its Authorized Service Agency, it will be serviced on site or replaced.
From day two through the conclusion of this warranty period, portable units must be taken to or sent prepaid to the APW Wyott
Authorized Service Agency for in-warranty repairs. No mileage or travel charges are allowed on portable units after the first day of use.
If the customer wants on-site service, they may receive same by paying the travel and mileage charges. Exceptions to this rule: (1)
countertop warmers and cookers, which are covered under the En hanced Warranty Program, and (2) toasters or rollergrills which have
in store service.
Exclusions
The following conditions are not covered by warranty:
If the equipment has been changed, al tered, modif ied or repaired by other than an Authorized Service Agency during or after the
warranty period, then the manufacturer shall not be liable for any damages to any person or to any property, which may result from the
use of the equipment thereafter.
This warranty does not cover services performed at overtime or premium labor rates. Should service be required at times which
normally involve overtime or premium labor rates, the owner shall be charged for the diff erence between normal service rates and such
premium rates. APW Wyott does not assume any liability for extended delays in replacing or repairing any items beyond its control.
In all cases, the use of other than APW Wyott Authorized OEM Replacement Parts will void this warranty.
This equipment is intended for commercial use only. Warranty is void if equipment is installed in other than commercial application.
Water Quality Requirements
Water supply intended for a unit that has in excess of 3.0 grains of hardness per gallon (GPG) must be treated or softened before
being used. Water containing over 3.0 GPG will decrease the efficiency and reduce the operation life of the unit.
Note: Product failure caused by liming or sediment buildup is not covered under warranty.
“THE FOREGOING WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR P ARTICULAR PURPOSES
AND CONSTITUTES THE ENTIRE LIABILITY OF APW WYOTT. IN NO EVENT DOES THE LIMITED WARRANTY
EXTEND BEYOND THE TERMS STATED HEREIN.”
*Gas/Electric Cookline:
component parts, except switches and thermostats. ( 2 additional years on parts only. No labor on second or thir d year.)
*Bro i l e r B r ique t tes,
*Heat Strips:
*Glass Windows, Doors, Seals, Rubber Seals, Light Bul bs:
*Equipment failure relating to improper installation, improper utility connection or supply and problems due to
ventilation.
*Equipment that has not been properly maintained, calibrati on of controls, adjustments, damage from improper cleaning
and water damage to controls.
*Equipment that has not been used in an appropriate manner, or ha s been subject to misuse or misapplication, neglect,
abuse, accident, alteration, negligence, damage during transit, delivery or installation, fire, flood, riot or act of go d.
*Equipment that has the model number or serial number removed or altered.
Models FD, FDL, FDD, FDDL. Two (2) Year Warranty on element only. No labor second year.
Models GCB, GCRB, GF, GGM, GGT, CHP-H, EF, EG, EHP. Three (3) Year Warranty on all
Rock Grates, Cooking Grates, Burner Shi e lds, Fireboxes:
90 Day Material Only. No Labor.
90 Day Material Only. No Labor.
9/05
17
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