This Important Product Information Guide contains safety and handling,
regulatory, software license, and warranty information for iPhone.
Look for recycling, disposal, and other environmental information in the
iPhone User Guide at: support.apple.com/manuals/iphone
To avoid injury, read all operating instructions and the following
safety information before using iPhone. For detailed operating
±
instructions, read the iPhone User Guide on your iPhone by
visiting help.apple.com/iphone or using the iPhone User Guide
bookmark in Safari. For downloadable versions of the latest
iPhone User Guide and this Important Product Information Guide,
visit: support.apple.com/manuals/iphone
Important Safety and Handling Information
WARNING: Failure to follow these safety instructions could result in re,
electric shock, or other injury or damage to iPhone or other property.
Carrying and Handling iPhone iPhone contains sensitive components.
Do not drop, disassemble, microwave, burn, paint, or insert foreign objects
into iPhone. Do not use iPhone if it has been damaged—for example, if
iPhone is cracked, punctured, or damaged by water.
The front and back covers of iPhone are made of glass. This glass could
break if iPhone is dropped on a hard surface, is subjected to a substantial
impact, or is crushed, bent, or deformed. If the glass chips or cracks, do not
touch or attempt to remove the broken glass. Stop using iPhone until the
glass is replaced by Apple or an Apple Authorized Service Provider. Glass
cracked due to misuse or abuse is not covered under the warranty.
If you are concerned about scratching or abrasion, use a case, sold
separately.
Keeping the Outside of iPhone Clean Clean iPhone immediately if it
comes into contact with any contaminants that may cause stains—for
example, ink, dyes, makeup, dirt, food, oils, and lotions. To clean iPhone,
unplug all cables and turn o iPhone (press and hold the On/O button,
and then slide the onscreen slider). Then use a soft, slightly damp, lint-free
cloth. Avoid getting moisture in openings. Don’t use window cleaners,
household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives
to clean iPhone. The front glass surface has an oleophobic coating. To
remove ngerprints, simply wipe these surfaces with a soft, lint-free
cloth. The ability of this coating to repel oil will diminish over time with
normal usage, and rubbing the screen with an abrasive material will further
diminish its eect and may scratch the glass.
Avoiding Water and Wet Locations Do not expose iPhone to water or
rain, or handle iPhone near wet locations—for example, near washbasins
or toilets. Take care not to spill any food or liquid on iPhone. In case
iPhone gets wet, unplug all cables, turn o iPhone before cleaning, and
allow it to dry thoroughly before turning it on again. Do not attempt
to dry iPhone with an external heat source, such as a microwave oven
or hair dryer. Damage to iPhone caused by contact with liquid is not
covered under the warranty.
Repairing or Modifying iPhone Never attempt to repair or modify
iPhone yourself. iPhone does not contain any user-serviceable parts,
except (where applicable) for the SIM card and SIM tray. Disassembling
iPhone, including the removal of external screws and back cover, may
cause damage that is not covered under the warranty. If iPhone has been
submerged in water, punctured, or subjected to a severe fall, do not
use it until you take it to an Apple Authorized Service Provider. Service
should only be provided by Apple or an Apple Authorized Service
Provider. If you have questions, contact Apple or an Apple Authorized
Service Provider. For service information, go to:
www.apple.com/support/iphone/service/faq
Battery Replacement Do not attempt to replace the rechargeable
battery in iPhone yourself. The battery should be replaced only by
Apple or an Apple Authorized Service Provider. For more information
about battery replacement service, go to:
www.apple.com/batteries/replacements.html
Charging iPhone To charge iPhone, use only the Apple Dock Connector
to USB Cable with the following: (i) an Apple USB Power Adapter,
(ii) another Apple-branded product or accessory designed to work with
iPhone, (iii) a third-party accessory certied to use the Apple “Works with
iPhone” or “Made for iPhone” logo, (iv) a high-power USB port on another
device that is compliant with the USB 2.0 or 1.1 standard, or (v) a power
adapter compliant with one or more of the following standards EN
301489-34, IEC 62684, YD/T 1591-2009, CNS 15285, ITU L.1000, or another
applicable mobile phone power adapter interoperability standard.
An iPhone Micro USB Adapter (available separately in some areas) or
other adapter may be needed to connect iPhone to some compatible
power adapters.
Note: Only micro USB power adapters in certain regions that comply
with applicable mobile phone power adapter interoperability standards
are compatible. Please contact the power adapter manufacturer to nd
out if your micro USB power adapter complies with these standards.
Read all safety instructions for any products and accessories before using
with iPhone. Apple is not responsible for the operation of, or any damage
caused by, third-party accessories or their compliance with safety and
regulatory standards.
When you use the Apple USB Power Adapter to charge iPhone, make
sure that the power adapter is fully assembled before you plug it into
a power outlet. Then insert the Apple USB Power Adapter rmly into
the power outlet. Do not connect or disconnect the Apple USB Power
Adapter with wet hands.
The Apple USB Power Adapter may become warm during normal use.
Always allow adequate ventilation around the Apple USB Power Adapter
and use care when handling. Unplug the Apple USB Power Adapter if any
of the following conditions exist:
 The power cord or plug has become frayed or damaged.  The adapter is exposed to rain, liquid, or excessive moisture.  The adapter case has become damaged.  You suspect the adapter needs service or repair.  You want to clean the adapter.
Avoiding Hearing Damage Permanent hearing loss may occur if the
receiver, earbuds, headphones, speakerphone, or earpiece are used
at high volume. Use only compatible receivers, earbuds, headphones,
speakerphones, or earpieces with your device. Turn on the audio and
check the volume before inserting anything in your ear. You can adapt
over time to a higher volume of sound that may sound normal but can
be damaging to your hearing. If you experience ringing in your ears
or mued speech, stop listening and have your hearing checked. The
louder the volume, the less time is required before your hearing could be
aected. Hearing experts suggest that to protect your hearing:
 Limit the amount of time you use the receiver, earbuds, headphones,
speakerphone, or earpieces at high volume.
 Avoid turning up the volume to block out noisy surroundings.  Turn the volume down if you can’t hear people speaking near you.
For information about how to set a maximum volume limit on iPhone,
see the iPhone User Guide.
Emergency Calls You should not rely on wireless devices for essential
communications, such as medical emergencies. Use of iPhone to call
emergency services may not work in all locations or all operating
conditions. Emergency numbers and services vary by region, and
sometimes an emergency call cannot be placed due to network
availability or environmental interference. Some cellular networks may
not accept an emergency call from iPhone if iPhone is not activated, if
iPhone is not compatible with or congured to operate on a particular
cellular network, or (when applicable) if iPhone does not have a SIM or if
the SIM is PIN-locked.
Driving and Riding Safely Use of iPhone while driving a vehicle or
riding a bicycle may be distracting. If you nd using iPhone disruptive
or distracting while driving or riding, pull o the road and park before
making or answering a call. Use of iPhone alone or with headphones
(even if used only in one ear) while driving or riding is not recommended
and is illegal in some areas. Consider using a compatible hands-free
device with iPhone. Use of a hands-free device may be required in some
areas. Check and obey the laws and regulations regarding the use of
mobile devices like iPhone in the areas where you drive or ride.
Navigating Safely Do not rely on iPhone applications that provide
maps, digital compass headings, orientation information, trac
information, directions, or location-based navigation to determine
precise locations, proximity, orientation, distance, trac conditions or
direction. These applications should only be used for basic navigation
assistance.
Maps, directions, and location-based applications depend on data
services. These data services are subject to change and may not be
available in all areas, resulting in maps, digital compass headings,
directions, trac conditions or location-based information that may be
unavailable, inaccurate, or incomplete.
iPhone contains an internal digital compass located in the upper-right
corner of iPhone. The accuracy of digital compass headings may be
negatively aected by magnetic or other environmental interference,
including interference caused by the close proximity of the magnets
contained in the iPhone earbuds. Never rely solely on the digital
compass for determining direction. Compare the information provided
on iPhone to your surroundings and defer to posted signs to resolve
any discrepancies.
Do not use location-based applications while performing activities that
require your full attention. Always comply with posted signs and the laws
and regulations in the areas where you are using iPhone.
For Vehicles Equipped with an Air Bag An air bag inates with great
force. Do not store iPhone or any of its accessories in the area over the air
bag or in the air bag deployment area.
Seizures, Blackouts, and Eyestrain A small percentage of people may
be susceptible to blackouts or seizures (even if they have never had one
before) when exposed to ashing lights or light patterns such as when
playing games or watching video. If you have experienced seizures
or blackouts or have a family history of such occurrences, you should
consult a physician before playing games (if available) or watching videos
on your iPhone. Discontinue use of iPhone and consult a physician if
you experience headaches, blackouts, seizures, convulsion, eye or muscle
twitching, loss of awareness, involuntary movement, or disorientation.
To reduce risk of headaches, blackouts, seizures, and eyestrain, avoid
prolonged use, hold iPhone further away from your eyes, use iPhone in a
well-lit room, and take frequent breaks.
Choking Hazards iPhone and its accessories may contain small parts,
which may present a choking hazard to small children. Keep such parts
away from small children.
Repetitive Motion When you perform repetitive activities such as
typing or playing games on iPhone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Take frequent breaks and if you have discomfort during or after
such use, stop use and see a physician.
Potentially Explosive Atmospheres Turn o iPhone when in any area
with a potentially explosive atmosphere. Do not charge iPhone, and obey
all signs and instructions. Sparks in such areas could cause an explosion
or re, resulting in serious injury or even death.
Areas with a potentially explosive atmosphere are often, but not always,
marked clearly. Potential areas may include: fueling areas (such as gas
stations); below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liqueed petroleum gas (such as propane or
butane); areas where the air contains chemicals or particles (such as grain,
dust, or metal powders); and any other area where you would normally be
advised to turn o your vehicle engine.
Using Connectors, Ports, and Buttons Never force a connector into
a port or apply excessive pressure to a button, because this may cause
damage that is not covered under the warranty. If the connector and port
don’t join with reasonable ease, they probably don’t match. Check for
obstructions and make sure that the connector matches the port and that
you have positioned the connector correctly in relation to the port.
Accessories and Wireless Performance Not all iPod accessories are
fully compatible with iPhone. Turning on Airplane Mode on iPhone may
eliminate audio interference between iPhone and an accessory. While
Airplane mode is on, you cannot make or receive calls or use features that
require wireless communication. Under some conditions, certain accessories
may aect iPhone wireless performance. Reorienting or relocating iPhone
and the connected accessory may improve wireless performance.
Keeping iPhone Within Acceptable Temperatures iPhone is designed
to be operated in temperatures between 0º and 35º C (32º to 95º F) and
stored in temperatures between -20º and 45º C (-4º to 113º F). Low- or
high-temperature conditions might temporarily shorten battery life or
cause iPhone to temporarily stop working properly. Leaving iPhone in
a parked vehicle or in direct sunlight can cause iPhone to exceed these
storage or operating temperature ranges. Avoid dramatic changes in
temperature or humidity when using iPhone as condensation may form
on or within iPhone.
When you’re using iPhone or charging the battery, it is normal for iPhone
to get warm. The exterior of iPhone functions as a cooling surface that
transfers heat from inside the unit to the cooler air outside.
Exposure to Radio Frequency Energy iPhone transmits and receives
radio frequency (RF) energy through its antennas. The iPhone cellular
antenna is located at the bottom edge of iPhone, to the left of the Home
button. The Wi-Fi and Bluetooth® antenna is located at the top edge of
iPhone, to the right of the headset jack.
iPhone is designed, tested, and manufactured to comply with the limits
for exposure to RF energy set by international regulatory agencies,
including the FCC of the United States, IC of Canada, MIC of Japan, and
the Counsel of the European Union, among others.
“Specic Absorption Rate,” or SAR, refers to the rate at which the body
absorbs RF energy. The SAR limits for mobile phones are 1.6 watts per
kilogram (W/kg) for the FCC and IC, and 2.0 W/kg for the Council of the
European Union.
iPhone has been tested,
exposure guidelines for cellular, Wi-Fi, and Bluetooth operation.
During SAR testing, iPhone is held in standard operating positions (i.e.,
at the head and on the body) and its radios are set to transmit at the
highest power level. iPhone’s maximum SAR levels on each frequency of
operation are provided in a chart at the end of this section.
The SAR levels experienced during normal use may be lower than the
maximum SAR levels. In normal use, iPhone automatically adjusts radio
transmission power to the lowest level necessary to communicate with
the wireless network.
When carrying iPhone, keep it 1.5 cm (5/8 inch) or more away from your
body to ensure exposure levels remain at or below the maximum levels.
Avoid cases with metal parts.
1
The device was tested according to measurement standards and
procedures specied in FCC OET Bulletin 65, Supplement C (Edition
01-01) and IEEE 1528-2003, and Canada RSS 102, Issue 4, March 2010.
iPhone adheres to the European Council Recommendation of 12
July 1999 on the Limitation of Exposure of the General Public to
Electromagnetic Fields [1999/519/EC].
1
and meets the FCC, IC, and European Union RF
Exposure to RF energy is related to time and distance. If you are
concerned about RF exposure, decrease your total talk time on iPhone
and increase your distance to iPhone by using one of the many
hands-free options available, including the built-in speakerphone, the
supplied headphones with built-in mic, or other third-party accessories.
For more information about RF energy exposure, see the FCC’s Radio
Frequency Safety page at: www.fcc.gov/oet/rfsafety
For information about the scientic research related to RF energy
exposure, see the World Health Organization’s EMF Research Database at:
www.who.int/peh-emf/research/database
GSM Model
2
3
Frequency Band
Head FCC & IC 1g SAR Limit (W/kg)
Body
GSM 8501.111.00 1.6
GSM 19000.43 1.171.6
UMTS II 19000.43 1.171.6
UMTS V 8501.111.00 1.6
2.4 GHz Wi-Fi0.07 0.88 1.6
3
Frequency Band2Body
Head EU 10g SAR Limit (W/kg)
EGSM 9000.740.66 2.0
GSM 18000.280.59 2.0
UMTS I 21000.36 0.93 2.0
UMTS VIII 9000.740.66 2.0
2.4 GHz Wi-Fi0.050.36 2.0
CDMA Model
2
3
Frequency Band
Body
Head FCC 1g SAR Limit (W/kg)
800 MHz Band Class 0 0.871.06 1.6
1900 MHz Band Class 1 0.451.181.6
2.4 GHz Wi-Fi0.150.54 1.6
2
Your iPhone may be congured to support one or more of the listed
frequency bands, depending on carrier technology and network
availability. The frequency band used by iPhone varies depending on
wireless service provider, wireless technology, and region.
3
iPhone positioned 10 mm (13/32 inch) away from the body.
Radio Frequency Interference Radio-frequency emissions from
electronic equipment can negatively aect the operation of other
electronic equipment, causing them to malfunction. Although iPhone is
designed, tested, and manufactured to comply with regulations governing
radio frequency emission in countries such as the United States, Canada,
the European Union, and Japan, the wireless transmitters and electrical
circuits in iPhone may cause interference in other electronic equipment.
Therefore, please take the following precautions:
Aircraft Use of iPhone may be prohibited while traveling in aircraft.
For more information about using Airplane Mode to turn o the iPhone
wireless transmitters, see the iPhone User Guide.
Vehicles Radio frequency emissions from iPhone may aect electronic
systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle.
Pacemakers The Health Industry Manufacturers Association recommends
that a minimum separation of 15 cm (6 inches) be maintained between a
handheld wireless phone and a pacemaker to avoid potential interference
with the pacemaker. Persons with pacemakers:
 Should always keep iPhone more than 15 cm (6 inches) from the
pacemaker when the phone is turned on
 Should not carry iPhone in a breast pocket Should use the ear opposite the pacemaker to minimize the potential
for interference
If you have any reason to suspect that interference is taking place, turn
iPhone o immediately.
Hearing Aid Compatibility (HAC) iPhone has been tested and rated
under the American National Standard Institute (ANSI) C63.19-2007 hearing
aid compatibility standard. The ANSI standard measures radio frequency
interference for acoustic coupling (“M” rating) and inductive coupling
with hearing aids operating in telecoil mode (“T” rating). Phones must
be rated M3 or greater and T3 or greater to be hearing aid compatible
under FCC rules.
iPhone 4 CDMA model is hearing aid compatible under FCC rules. iPhone 4
GSM model is hearing aid compatible under FCC rules when Hearing
Aid Mode is activated. To activate Hearing Aid Mode on iPhone 4, go
to Settings > General > Accessibility. Activating Hearing Aid Mode may
reduce 2G cellular coverage. For more information, see the “Hearing Aid
Compatibility” section of the iPhone User Guide. For current iPhone hearing
aid compatibility ratings, go to: www.apple.com/support/hac
iPhone may interfere with some hearing aids. If you experience
interference, consult the hearing aid manufacturer or your physician for
alternatives or remedies.
Compatibility With Other Wireless Technologies This phone has been
tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless
technologies used in this phone that have not been tested yet for use
with hearing aids. It is important to try the dierent features of this
phone thoroughly and in dierent locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for information
on hearing aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone retailer.
Other Medical Devices If you use any other personal medical device,
consult the device manufacturer or your physician to determine if it is
adequately shielded from radio frequency emissions from iPhone.
Health Care Facilities Hospitals and health care facilities may use
equipment that is particularly sensitive to external radio frequency
emissions. Turn iPhone o when sta or posted signs instruct you to do so.
Blasting Areas and Posted Facilities To avoid interfering with blasting
operations, turn o iPhone when in a “blasting area” or in areas posted
“Turn o two-way radio.” Obey all signs and instructions.
Certication and Compliance
See iPhone for the certication and compliance marks specic to that
device. To view, choose Settings > General > About > Regulatory.
Australia/
New Zealand
BrazilTaiwan
Canada
IC ID: 579C-E2380A
IC ID: 579C-E2380B
E.U.
Russia
Japan
South AfricaCosta Rica
Mexico
Argentina
AD 10-0008 202
202X Y10671311
202MW10671311
202WW10671312
202WW10671311
202G Z10671311
AD 10-0009 202
202X Y10671321
202MW10671321
202WW10671322
202WW10671321
202G Z10671321
Singapore
Cofetel: RTIAPA 108-0752-A2
CNC: 25-8540, 25-8541, 25-8542
00065-2010
South Korea
Philippines
Indonesia
Thailand
United Arab
Emirates
U.S.
Important: Changes or modications to this product not authorized
by Apple could void the electromagnetic compatibility (EMC) and
wireless compliance and negate your authority to operate the product.
This product has demonstrated EMC compliance under conditions that
included the use of compliant peripheral devices and shielded cables
between system components. It is important that you use compliant
peripheral devices and shielded cables between system components to
reduce the possibility of causing interference to radios, televisions, and
other electronic devices.
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.