APC BR900GI, XS 900, RS 900 User Manual

CONNECT BATTERY CARTRIDGE

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Back-UPS® RS 900 Back-UPS® XS 900

User’s Manual

OPERATING ENVIRONMENT

32 - 104oF (0 - 40oC)

CONNECT EQUIPMENT / POWER

Outlet

TVSS GND

Data Port

Modem/Fax/Phone

Wall

External Disk or CD / DVD Drive

Circuit Br eaker Push to Reset

BATTERY BACKUP

Building Wiring Fault

SURGE ONLY

Printer or Scanner

FAX

CHECK BUILDING WIRING

FAULT INDICATOR

If the rear panel Building Wiring Fault (red) indicator is lit, a potential shock hazard exists due to one of the following conditions:

• Open or high resistance ground

• Hot or neutral polarity reversed

• Overloaded neutral circuit

Improper building wiring should be corrected by a qualified electrician. Do not use the Back-UPS until the condition that caused the fault is corrected.

Note: Improper building wiring will not

prevent the Back-UPS from operating, but it will limit its protection capability.

CONNECT PHONE/MODEM/FAX

Phone Jack

Computer

Modem Port

CONNECT INTERFACE

Wall

Outlet

TVSS GND

Modem/Fax/Phone

CABLE

Data Port

To Computer USB

Port

RJ-45USB

Data Port

CONNECT 10/100 Base-T

or VIOP

(Back-UPS XS models only)

Network Jack

Computer

Network Port

Wall

Outlet

Data Port

Modem/

✔ ✘

INSTALL SOFTWARE ON

30 cm

✔

COMPUTER

Follow the on-screen

instructions.

NOTE: Macintosh Users - for full USB performance, use OS 9.22 or higher.

If Autoplay is not enabled on the computer, proceed as follows:

1. On the computer desktop of the display, doubleclick on My Computer.

2. Double-click on the CD-ROM drive icon and follow the on-screen instructions.

Computer

Monitor

CONNECT TVSS

GROUND

The Back-UPS features a transient voltage surge-suppression (TVSS) screw for connecting the ground lead on additional surge suppression devices such as network and data line surge protectors.

Wall

Outlet

TVSS GND

Modem/Fax/Phone

From Data Line

TVSS

Input: 120V~ 15A, 50-60Hz

Building Wiring

Fault Indicator

To 120 VAC, 50-60 Hz

STATUS INDICATORS AND ALARMS

There are four status indicators (lights) on the front panel of the Back-UPS (On Line, On Battery, Overload, and Replace Battery).

On Line

On Battery

Overload

Replace Battery

On Line (green) - is lit whenever utility power is

powering the Battery Backup outlets.

Wall

Outlet

TVSS GND

Modem/Fax/Phone

SWITCH ON THE BACK-UPS

Note: Allow the Back-UPS to charge for a full eight (8) hours prior to use.

Building Wiring Fault

Press the front panel Power ON/OFF switch and observe that the following events occur after pressing and releasing the switch:

• The green On Line indicator flashes.

On Battery (yellow) - is lit whenever the battery of

the Back-UPS is powering equipment connected to the Battery Backup Outlets.

Four Beeps Every 30 Seconds - this alarm is sounded whenever the Back-UPS is running On Battery. Consider saving work in progress.

Continuous Beeping - this alarm is sounded whenever a low battery condition is reached. Battery run-time is very low. Promptly save any work in progress and exit all open applications. Shutdown the operating system, computer and the Back-UPS.

Computer

Overload (red) - is lit whenever power demand has

exceeded the capacity of the Back-UPS.

Continuous Tone - this alarm is sounded whenever the Battery Backup outlets are overloaded.

Circuit Breaker - the circuit breaker button located on the rear panel of the Back-UPS will stick out if an overload condition forces the BackUPS to disconnect itself from utility power. If the button sticks out, disconnect non-essential equipment. Reset the circuit breaker by pushing the button inward.

• The yellow On Battery indicator lights while a Self-Test is being performed.

• When Self-Test has successfully completed, only the green On Line indicator will be lit.

• If the internal battery cartridge is not connected (see Step 1 above), the green On Line indicator and red Replace Battery indicators will light. The Back-UPS will also emit a chirping sound.

Replace Battery (red) - is lit whenever the battery is

near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run-time and should be replaced.

Chirps for 1 Minute Every 5 Hours - this alarm is sounded whenever the battery has failed the automatic diagnostic test.

TROUBLESHOOTING

Problem Possible Cause Corrective Action

Back-UPS will not switch on. Back-UPS not connected to AC power source. Ensure the Back-UPS is securely connected to an AC outlet.

Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset

Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See

Internal battery cartridge is not connected. Connect battery cartridge (see Connect Battery Cartridge).

Back-UPS does not power essential equipment during an outage.

Back-UPS operates on battery although utility power exists.

Back-UPS does not provide expected backup time.

Battery has reached the end of its life. Replace battery cartridge (see Order Replacement Battery

Red Replace Battery indicator is flashing. Green On Line indicator is on.

Red Replace Battery indicator is on.

Red Overload indicator is on or flashing.

Green On Line indicator is on and all other front panel indicators are flashing.

Equipment plugged into a Surge Only outlet. Unplug device from 'Surge Only' outlet and move to a 'Battery

Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset

Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See

Back-UPS is heavily loaded. Unplug non-essential equipment (printers, scanners, etc) from

Back-UPS battery cartridge is discharged due to recent power outage and has not had time to recharge.

Internal battery cartridge is not connected. Connect battery cartridge (see Connect Battery Cartridge).

Battery has reached the end of its life. Replace the battery cartridge (see Order Replacement Battery

Connected equipment is drawing more power than the Back-UPS can provide.

Internal UPS fault. Contact APC Technical Support (see Contact Information).

(push in) the rear panel circuit breaker. Switch on the Back-UPS and plug in devices one at a time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip.

Transfer Voltage and Sensitivity Adjustment.

Backup' outlet.

(push in) the rear panel circuit breaker. Switch the Back-UPS on and plug equipment in one-at-a-time. If the circuit breaker trips again, disconnect the device that caused the breaker to trip.

Transfer Voltage and Sensitivity Adjustment.

the Battery Backup outlets and plug into 'Surge Only' outlets.

Charge the battery cartridge for 8 hours. Back-UPS runtime is reduced until the battery cartridge is fully charged.

Cartridge).

Move one or more equipment power plugs from Battery Backup outlets to Surge Only outlets.

ORDER REPLACEMENT BATTERY CARTRIDGE

The battery cartridge typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Order part number RBC32. Please recycle spent battery cartridges.

REPLACE BATTERY CARTRIDGE

1 2

3 4

SPECIFICATIONS

Item Specification

On-line Input Voltage Range (default settings)

Automatic Voltage Regulation (AVR) +12%

On-line Frequency Range 47 - 63 Hz (autosensing)

On-battery Waveshape Stepped Sine Wave

Maximum Load 900 VA - 540 W

Typical Recharge Time 8 Hours

Operating Temperature

Storage Temperature

Operating / Storage Relative Humidity 0 to 95% non-condensing

Size (H x W x D)

Weight 22 lbs (10 kg)

Shipping Weight 23 lbs (11 kg)

EMI Classification FCC / DOC Class B Certified

On Battery Run-Time See http://www.apc.com/product

83 - 139 Vac

to 104oF

to 40oC)

to 113oF

(-5

to 45oC)

9 x 4 x 12.75 inch

(22.86 x 10.16 x 32.38 cm)

TRANSFER VOLTAGE AND SENSITIVITY ADJUSTMENT

In situations where the Back-UPS or connected equipment appears too sensitive to input voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:

1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby Mode (no indicators lit).

2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the Back-UPS will flash to acknowledge going into Programming Mode.

3. The Back-UPS will then indicate its current Sensitivity Setting, as shown in the following table.

Indicators

Flashing

(yellow)

(yellow, and red)

(yellow, red, and

red)

4. To select the Low Sensitivity setting, press the pushbutton until the yellow indicator is flashing.

5. To select the Medium Sensitivity setting, press the pushbutton until the yellow and red indicators (second and third from the top) are flashing.

6. To select the High Sensitivity setting, press the pushbutton until yellow and both red indicators (bottom three) are flashing.

7. To exit without changing the Sensitivity Setting, press the pushbutton until the green indicator is flashing.

8. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the Back-UPS will exit Programming Mode; all indicators will extinguish.

Sensitivity

Setting

Low 78 - 150 Vac 78 - 142 Vac Input voltage is

Medium

(factory default)

High 88 - 144 Vac 88 - 136 Vac Connected equipment is

Input Voltage

Range

(for utility

operation)

RS Models

83 - 147 Vac 83 - 139 Vac Back-UPS frequently

Input Voltage

Range

(for utility

operation)

XS Models

Use When

extremely low or high.

Not recommended for

computer loads.

goes On Battery.

sensitive to voltage

fluctuations .

SERVICE

If the Back-UPS arrived damaged, notify the carrier. If the Back-UPS requires service, do not return it to the dealer. The following

steps should be taken:

1. Consult the Troubleshooting section to eliminate common problems.

2. If the problem persists, go to http://www.apc.com/support/.

3. If the problem still persists, contact APC Technical Support.

4. Have the Back-UPS model number, serial number and date of purchase available. Be prepared to troubleshoot the problem with an APC Technical Support representative. If this is not successful, APC will issue a Return Merchandise Authorization (RMA) number and a shipping address.

LIMITED WARRANTY

The standard warranty is two (2) years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory reconditioned unit. Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative. APC will ship the replacement unit once the defective unit has been received by the repair department, or cross-ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to APC. APC pays ground freight transportation costs to ship the replacement unit to the customer.

CONTACT INFORMATION

Technical Support http://www.apc.com/support

Internet http://www.apc.com

USA / Canada 1.800.800.4272

Mexico 292.0253 / 292.0255

Brazil 0800.12.72.1

World wide +1.401.789.5735

Notice: This device complies with part 68 and 15 of the FCC rules.Operation is subject

to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

APC and Back-UPS are registered trademarks of American Power Conversion.

All other trademarks are the property of their respective owners.