®
INSTALL PEDESTAL
1
EXTENDER
INSTALL BACK-UPS AND
2 4
3
CONNECT BATTERY CARTRIDGE OPERATING ENVIRONMENT
BATTERY PACK IN PEDESTAL
w w w
.apc.com
Back-UPS® XS 1500
User’s Manual
CONNECT BACK-UPS TO
5
BATTERY PACK
BR24 BP Battery Pa ck
Data Port
Wall
Outlet
Building
Wiring Fault
TVSS GND
Modem/
Phone/Fax
Align
A
Slide Together
B
CONNECT EQUIPMENT / POWER
7
Printer or Scanner
SURGE
BATTERY
ONLY
BACKUP
FAX
External Disk or
CD / DVD Drive
CHECK BUILDING WIRING
3
8
FAULT INDICATOR
If the rear panel Building Wiring Fault (red) indicator
is lit, a potential shock hazard exists due to one of the
following conditions:
• Open or high resistance ground
• Hot or neutral polarity reversed
• Overloaded neutral circuit
Improper building wiring should be corrected by a
qualified electrician. Do not use the Back-UPS until
the condition that caused the fault is corrected.
Note: Improper building wiring will not prevent the
Back-UPS from operating, but it will limit its
protection capability.
CONNECT INTERFACE CABLE
9
To Computer USB
Port
RJ-45USB
Computer
Data Port
32 - 104oF (0 - 40oC)
✔
BR24BP Battery Pa ck
24 inches
60 cm
ORIENTATION
10
✔
✘✔✔
✘
CONNECT PHONE/
6
MODEM/FAX
Wal l
Outlet
TVSS GND
Modem/
Phone/Fax
INSTALL SOFTWARE ON
12
Phone Jack
Computer
Modem Port
COMPUTER
instructions.
NOTE: Macintosh Users - for full USB performance,
use OS 9.22 or higher.
If Autoplay is not enabled on the computer, proceed
as follows:
1. On the computer desktop of the display, doubleclick on My Computer.
2. Double-click on the CD-ROM drive icon and
follow the on-screen instructions.
Follow the
on-screen
Computer
Monitor
CONNECT TVSS
13
GROUND
The Back-UPS features a transient
voltage surge-suppression (TVSS)
screw for connecting the ground
lead on additional surge
suppression devices such as
network and data line surge
protectors.
Wall
Outlet
TVSS GND
Phone/Fax
Modem/
From Data Line
TVSS
Circuit Breaker
Push to Reset
Input: 120V~
12A, 60Hz
Building Wiring
Fault Indicator
STATUS INDICATORS AND ALARMS
There are four status indicators (lights) on the front
panel of the Back-UPS (On Line, On Battery, Overload,
and Replace Battery).
On Line
On Battery
Overload
Replace Battery
On Line (green) - is lit whenever utility power is
powering the Battery Backup outlets.
SWITCH ON THE BACK-UPS
11
Note: Allow the Back-UPS to charge for a full
eight (8) hours prior to use.
Press the front panel Power ON/OFF switch and
observe that the following events occur after
pressing and releasing the switch:
• The green On Line indicator flashes.
• The yellow On Battery indicator lights while
a Self-Test is being performed.
Building
Wiring Fault
Wall
Outlet
TVSS GND
Phone/Fax
Modem/
On Battery (yellow) - is lit whenever the battery of
the Back-UPS is powering equipment connected to the
Battery Backup Outlets.
Four Beeps Every 30 Seconds - this alarm is
sounded whenever the Back-UPS is running On
Battery. Consider saving work in progress.
Continuous Beeping - this alarm is sounded
whenever a low battery condition is reached.
Battery run-time is very low. Promptly save any
work in progress and exit all open applications.
Shutdown the operating system, computer and
the Back-UPS.
• When Self-Test has successfully completed,
only the green On Line indicator will be lit.
• If the battery cartridges are not connected (see
Step 3 above), the green On Line indicator
and red Replace Battery indicators will light.
The Back-UPS will also emit a chirping
sound.
Overload (red) - is lit whenever power demand has
exceeded the capacity of the Back-UPS.
Continuous Tone - this alarm is sounded
whenever the Battery Backup outlets are
overloaded.
Circuit Breaker - the circuit breaker button
located on the rear panel of the Back-UPS will
stick out if an overload condition forces the BackUPS to disconnect itself from utility power. If the
button sticks out, disconnect non-essential
equipment. Reset the circuit breaker by pushing
the button inward.
Replace Battery (red) - is lit whenever the battery is
near the end of its useful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run-time and should be replaced.
Chirps for 1 Minute Every 5 Hours - this
alarm is sounded whenever the battery has failed
the automatic diagnostic test.
TROUBLESHOOTING
Problem Possible Cause Corrective Action
Back-UPS will not switch on. Back-UPS not connected to AC power source. Ensure the Back-UPS is securely connected to an AC outlet.
Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset
Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See
Back-UPS does not power
essential equipment during an
outage.
Back-UPS operates on battery
although utility power exists.
Back-UPS does not provide
expected backup time.
Battery has reached the end of its life. Replace battery cartridge (see Order Replacement Battery
Red Replace Battery indicator is
flashing. Green On Line indicator
is on.
Red Replace Battery indicator is
on.
Red Overload indicator is on or
flashing.
Green On Line indicator is on and
all other front panel indicators are
flashing.
Equipment plugged into a Surge Only outlet. Unplug device from 'Surge Only' outlet and move to a 'Battery
Back-UPS circuit breaker “tripped”. Disconnect non-essential equipment from the Back-UPS. Reset
Utility input voltage quality is out of range. Consider adjusting the transfer voltage and sensitivity. See
Back-UPS is heavily loaded. Unplug non-essential equipment (printers, scanners, etc) from
Back-UPS battery cartridge is discharged due to
recent power outage and has not had time to
recharge.
Internal battery cartridge is not connected. Connect battery cartridge (see Connect Battery Cartridge).
Battery has reached the end of its life. Replace the battery cartridge (see Order Replacement Battery
Connected equipment is drawing more power than
the Back-UPS can provide.
Internal UPS fault. Contact APC Technical Support (see Contact Information).
(push in) the rear panel circuit breaker. Switch on the Back-UPS
and plug in devices one at a time. If the circuit breaker trips
again, disconnect the device that caused the breaker to trip.
Transfer Voltage and Sensitivity Adjustment.
Backup' outlet.
(push in) the rear panel circuit breaker. Switch the Back-UPS on
and plug equipment in one-at-a-time. If the circuit breaker trips
again, disconnect the device that caused the breaker to trip.
Transfer Voltage and Sensitivity Adjustment.
the Battery Backup outlets and plug into 'Surge Only' outlets.
Charge the battery cartridge for 8 hours. Back-UPS runtime is
reduced until the battery cartridge is fully charged.
Cartridge).
Cartridge).
Move one or more equipment power plugs from Battery Backup
outlets to Surge Only outlets.
ORDER REPLACEMENT BATTERY CARTRIDGE
The battery cartridge in the Back-UPS typically lasts 3-6 years, shorter if subjected to frequent outages or elevated temperatures. Note: Batteries in
the battery pack are not user-replaceable. The battery cartridge and battery pack can be ordered online at www.apc.com. For the Back-UPS, order part
number RBC33; for the battery pack order BR24BP. Please recycle spent battery cartridges.
REPLACE BATTERY CARTRIDGE
SPECIFICATIONS
Item Specification
On-line Input Voltage Range
(default setting)
Automatic Voltage Regulation (AVR) +
On-line Frequency Range 47 - 63 Hz (autosensing)
On-battery Waveshape Stepped Sine Wave
Maximum Load 1500 VA - 865 W
Typical Recharge Time 24 Hours
Operating Temperature
Storage Temperature
Operating / Storage Relative Humidity 0 to 95% non-condensing
Size (H x W x D)
Weight 52.5 lbs (23.5 kg)
Shipping Weight 58.5 lbs (26.5 kg)
EMI Classification FCC / DOC Class B Certified
On Battery Run-Time See http://www.apc.com/product
88 - 139 Vac
12%
o
32
to 104oF
o
0
to 40oC
o
to 113oF
23
o
to 45oC
-5
14.6 x 6.8 x 13.1 inch
37.1 x 17.2 x 33.3 cm
TRANSFER VOLTAGE AND SENSITIVITY
ADJUSTMENT
In situations where the Back-UPS or connected equipment appears too sensitive to input
voltage, it may be necessary to adjust the transfer voltage. This is a simple task requiring
use of the front panel pushbutton. To adjust the transfer voltage, proceed as follows:
1. Plug the Back-UPS into the utility power source. The Back-UPS will be in a Standby
Mode (no indicators lit).
2. Press the front panel pushbutton fully inward for 10 seconds. All indicators on the
Back-UPS will flash to acknowledge going into Programming Mode.
3. The Back-UPS will then indicate its current Lower Transfer Voltage, as shown in the
following table.
Indicators Lit Lower Transfer Voltage
1 78 Vac
2 83 Vac
3 88 Vac
4. To select 78 volts as the Lower Transfer Voltage, press the pushbutton until 1 indicator
is flashing.
5. To select 83 volts as the Lower Transfer Voltage, press the pushbutton until 2
indicators are flashing.
6. To select 88 volts as the Lower Transfer Voltage, press the pushbutton until 3
indicators are flashing.
7. Once in Programming Mode, if the pushbutton is not pressed within 5 seconds, the
Back-UPS will exit Programming Mode; all indicators will extinguish.
Sensitivity
Low
Medium
High
(factory default)
Use only for extreme conditions of low
input voltage. Not recommended for
Back-UPS frequently goes On Battery
Connected equipment is sensitive to
Use When
computer loads.
due to low input voltage.
low voltage (recommended).
SERVICE
If the Back-UPS arrived damaged, notify the carrier.
If the Back-UPS requires service, do not return it to the dealer. The following
steps should be taken:
1. Consult the Troubleshooting section to eliminate common problems.
2. If the problem persists, go to http://www.apc.com/support/.
3. If the problem still persists, contact APC Technical Support.
• Have the Back-UPS model number, serial number and date of purchase
available. Be prepared to troubleshoot the problem with an APC Technical
Support representative. If this is not successful, APC will issue a Return
Merchandise Authorization (RMA) number and a shipping address.
LIMITED WARRANTY
The standard warranty is two (2) years from the date of purchase. APC’s standard
procedure is to replace the original unit with a factory reconditioned unit.
Customers who must have the original unit back due to the assignment of asset
tags and set depreciation schedules must declare such a need at first contact with
an APC Technical Support representative. APC will ship the replacement unit
once the defective unit has been received by the repair department, or cross-ship
upon the receipt of a valid credit card number. The customer pays for shipping the
unit to APC. APC pays ground freight transportation costs to ship the replacement
unit to the customer.
CONTACT INFORMATION
Technical Support http://www.apc.com/support
Internet http://www.apc.com
USA / Canada 1.800.800.4272
Mexico 292.0253 / 292.0255
Brazil 0800.12.72.1
Worldwide +1.401.789.5735
Battery
Cartridge
APC, PowerChute plus Personal Edition, and Back-UPS are registered trademarks of American Power Conversion.
990-2121 1/03 Copyright © 2003 American Power Conversion All rights reserved.
All other trademarks are the property of their respective owners.