American Power Conversion Smart-UPS VT, XR User Manual

Smart-UPS® VT and

XR Battery Enclosure

10-30 kVA

208/220 V

Operation Manual

Smart-UPS® VT and XR Battery

Enclosure10-30 kVA 208/220 V

Operation Manual

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

This manual contains important instructions for the SUVT series that should be

followed during installation and maintenance of the UPS and Batteries

Smart-UPS® VT and XR Battery Enclosure 10-30kVA, 208V Operation Guide – 990-1599 1

Contents

Safety ......................................................................1

IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . 1

Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . 1

Environmental symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

General safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Operation ................................................................3

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

The Smart-UPS VT Family Range . . . . . . . . . . . . . . . . . . . . . . . . 4

13.85 in/352 mm Enclosures . . . . . . . . . . . . . . . . . . . . . . . . 4

20.59 in/523 mm Enclosures . . . . . . . . . . . . . . . . . . . . . . . . 4

Serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Type label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Operation Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Battery operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bypass operation (or static bypass operation) utility . . . . . . . . 6

Mechanical bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Wrap-around maintenance bypass . . . . . . . . . . . . . . . . . . . . 7

The Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Menu-driven user functions . . . . . . . . . . . . . . . . . . . . . . . . . 9

Basic display navigation principles . . . . . . . . . . . . . . . . . . . 10

Control functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Status views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Clock set-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Alarm threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Display setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Diagnostics screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual i

Display Messages/Troubleshooting . . . . . . . . . . . . . . . . . . . . . 17

Display messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Front Panel Removal/Installation . . . . . . . . . . . . . . . . . . . . . . . 20

Front Panel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Total-Power-Off Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Restart Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Voltage confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Mechanical Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Mechanical Bypass Lever . . . . . . . . . . . . . . . . . . . . . . . . . 25

Turn into mechanical bypass . . . . . . . . . . . . . . . . . . . . . . . 25

Switch into normal operation (from mechanical

bypass operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Network Management Card with Environmental Monitor . . . . . 27

Network Management Card replacement . . . . . . . . . . . . . . 27

Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General safety prior to module replacement . . . . . . . . . . . . 28

Battery Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removal and installation of Battery Locks (if applicable) . . . . 29

Battery Module removal . . . . . . . . . . . . . . . . . . . . . . . . . . 30

How to install a Battery Module . . . . . . . . . . . . . . . . . . . . 30

How to Obtain Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 32

Orderable parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Maintenance Bypass Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Operation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

ii Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Warranty ...............................................................34

LIMITED FACTORY WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . 34

APC product covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Terms of warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Non-transferable warranty extends to first purchaser for use . 34

Assignment of warranties . . . . . . . . . . . . . . . . . . . . . . . . . 35

Drawings, descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Warranty claims procedure . . . . . . . . . . . . . . . . . . . . . . . . 35

Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Appendix ...............................................................37

UPS Components and Options. . . . . . . . . . . . . . . . . . . . . . . . . 37

13.85 in/352 mm Enclosures . . . . . . . . . . . . . . . . . . . . . . . 37

20.59 in/523 mm Enclosures . . . . . . . . . . . . . . . . . . . . . . . 37

System sizes, part nos., number of Battery Modules and

weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Part number coding: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Battery Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

User interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Foot print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

APC Network Management Card AP9619 (installed in UPS) and

APC Humidity Sensor (Optional) . . . . . . . . . . . . . . . . . . . . 43

Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Battery Securing Bracket and Floor Anchoring . . . . . . . . . . . 44

Extended Run Battery Enclosure (XR Battery Enclosure) . . . . . 45

Part numbers for XR Battery Enclosures . . . . . . . . . . . . . . . . 46

Part number for Battery Module . . . . . . . . . . . . . . . . . . . . . 46

Maintenance Bypass Panels with Power Distribution Capability 47

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual iii

Safety

IMPORTANT SAFETY INSTRUCTIONS

This guide contains important instructions that should be followed when handling the UPS, Battery

Enclosures, and Batteries.

Symbols used in this guide

WARNING!

Risk of electric shock.

CAUTION!

Read this information to avoid equipment damage.

Indicates important information.

Note

Indicates that more information is available on this subject in a different section of this

manual.

Indicates that more information is available on the same subject in a different manual.

Environmental symbols

Temperature Ventilation

Humidity Dust/Fumes Altitude

requirements

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 1

Safety – IMPORTANT SAFETY INSTRUCTIONS

General safety

Two people to lift components weighing between 40 - 70 lbs / 18 - 32 kg.

Indicates that a switch or current protection device is in the ON position.

Indicates that a switch or a breaker is in the OFF position.

WARNING!

Hazardous electrically-charged parts inside the UPS are energized from the battery supply

even when the AC power is disconnected. Follow Total-Power-Off Procedure to

completely de-energize the system.

For configurations including customer-supplied external batteries, refer to manufacturer’s

battery installation and maintenance instructions.

Note

2 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation

Introduction

Welcome to the Operation Manual covering the Smart-UPS® VT UPS and the Extended Run Battery

Enclosure (XR Battery Enclosure). This manual provides you with a detailed description of restart,

operation, and troubleshooting.

Separate manuals are available on:

• Receiving and Unpacking part no. 990-1747.

• Site preparation and Installation part no. 990-1598.

For documentation on Maintenance Bypass Panels with/without Power Distribution Unit,

see product-specific manuals.

For more details on APC products and services, visit us at www.apc.com

Note

Note

Note

WARNING!

Only trained person familiar with the construction and operation of the equipment,

including the electrical and mechanical hazards involved, may install and remove

system components.

Details on the UPS sizes, runtime, weight etc. are available in the Appendix under

“System sizes, part nos., number of Battery Modules and weights” on page 38

Most illustrations show 20.59in/523mm Enclosures but apply to both Enclosure sizes.

Any differences between the two Enclosure sizes will be addressed in the manual.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 3

The Smart-UPS VT Family Range

13.85 in/352 mm Enclosures

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front panel 10-15 kVA

Front without

front panel 20-30 kVA

4 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – The Smart-UPS VT Family Range

Serial number

The serial number is available on the type label on the rear side of the UPS.

Type label

Hotline in US/Canada/LAM: [phone]APC
Hotline in EMEA: [phone]
Worldwide Support numbers: www.apcc.com/support/service/geomap_world.dfm

Unit Serial No

SUVTF10KB2F

SUVTF10KB4F

SUVTF15KB2F

APC SKU

SUVT10KF1B2S

SUVT10KF2B2S

SUVT10KF1B4S

SUVT10KF2B4S

SUVT10KF3B4S

SUVT10KF4B4S

SUVT15KF2B2S

Model

APC Smart-UPS VT 10kVA 208V

w/1 Batt. Module Exp. to 2

APC Smart-UPS VT 10kVA 208V

w/2 Batt. Modules

APC Smart-UPS VT 10kVA 208V

w/1 Batt. Module Exp. to 4

APC Smart-UPS VT 10kVA 208V

w/2 Batt. Modules Exp. to 4

APC Smart-UPS VT 10kVA 208V

w/3 Batt. Modules Exp. to 4

APC Smart-UPS VT 10kVA 208V

w/4 Batt. Modules

APC Smart-UPS VT 15kVA 208V

w/2 Batt. Modules

Battery Capacity

@– 192V DC

7.2Ah

14.4Ah

7.2Ah

14.4Ah

21.6Ah

28.8Ah

14.4Ah

Apparent/

Active Power

10kVA/8kW

Rated Input Current

27.1A
208V

Rated Output Current

27.8A
208V

Battery Current

28.9A

SUVT15KF2B4S

SUVTF15KB4F

SUVTF20KB4F

SUVTF30KB4F

Voltage & Connection Types

AC Input

208Y/120V 4W+GND 60Hz

SUVT15KF3B4S

SUVT15KF4B4S

SUVT20KF2B4S

SUVT20KF3B4S

SUVT20KF4B4S

SUVT30KF3B4S

SUVT30KF4B4S

AC Output

208Y/120V 4W+GND 60Hz

APC Smart-UPS VT 15kVA 208V

w/2 Batt. Modules Exp. to 4

APC Smart-UPS VT 15kVA 208V

w/3 Batt. Modules Exp. to 4

APC Smart-UPS VT 15kVA 208V

w/4 Batt. Modules

APC Smart-UPS VT 20kVA 208V

w/2 Batt. Modules Exp. to 4

APC Smart-UPS VT 20kVA 208V

w/3 Batt. Modules Exp. to 4

APC Smart-UPS VT 20kVA 208V

w/4 Batt. Modules

APC Smart-UPS VT 30kVA 208V

w/3 Batt. Modules Exp. to 4

APC Smart-UPS VT 30kVA 208V

w/4 Batt. Modules

DC Input

+/- 192V

Date

installed

14.4Ah

21.6Ah

28.8Ah

14.4Ah

21.6Ah

28.8Ah

21.6Ah

28.8Ah

Batteries

Date for 1.

Replacement

15kVA/12kW

20kVA/16kW

30kVA/24kW

Date for 2.

Replacement

40.6A
208V

54.2A
208V

81.3A
208V

41.6A
208V

55.5A
208V

83.3A
208V

SEE INSTALLATION INSTRUCTIONS
BEFORE CONNECTING TO THE
SUPPLY

THIS REAR COVER MUST BE
PLACED ON UPS

885-2321C_rev04

43.3A

57.7A

86.6A

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 5

Operation Modes

In a stand-alone installation, the UPS has four different operating modes. If the installation includes a

Maintenance Bypass Panel, bypass mode and test mode will also be available.

Normal operation

During normal operation, the UPS converts utility power to conditioned power for the connected

load.

Battery operation

During battery operation, the UPS provides power to the connected load from its internal and (if

applicable) external batteries for a finite period. The UPS transfers to battery operation if the supply

of utility power fails, or is outside pre-defined limits.

Bypass operation (or static bypass operation) utility

Static bypass operation can either be obtained by user request or automatically, as the UPS will

switch into bypass operation if both the normal and battery operation modes are unavailable. During

static bypass operation, the utility power is sent through internal Radio Frequency Interference (RFI)

filters to the connected load, bypassing the internal power converters. The UPS transfers to bypass

operation following a command received via the user display, or after a short or heavy overload on

the output of the UPS. Battery back-up is not available in bypass operation.

Mechanical bypass

In mechanical bypass, utility power is sent directly to the connected load through a mechanical

breaker, bypassing all internal UPS functions and filters. Mechanical bypass is obtained by the

operation of the mechanical bypass breaker lever located behind the front cover. Mechanical bypass

is a feature designed to keep the load supplied with utility power at maintenance of the power

sections of the UPS. All major maintenance operations can be performed with the UPS running in

mechanical bypass, and with the load being supplied directly with unconditioned utility power.

6 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – Operation Modes

Wrap-around maintenance bypass

The UPS can be connected to an external Maintenance Bypass Panel. When activated, this panel

bypasses the entire UPS Enclosure (only possible with an optional APC Maintenance Bypass Panel),

feeding utility power directly to the load. An activated wrap-around Maintenance Bypass Panel

completely isolates the UPS and allows maintenance to be performed - including a replacement of the

entire UPS.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 7

The Display

Introduction

CAUTION!

The display provides access to more functions than described in this manual. Those

functions should not be accessed without the assistance of APC Customer Support in

order to avoid unwanted load impacts. For APC World-wide Customer Support, refer to

rear cover of this manual.

Four Light Emitting Diode (LED)
indicators report the operational
status of the UPS.

Liquid Crystal
Display (LCD)
Screen

Five navigation keys are used to select
and open menu items, to access
information, change system parameters,
and to launch context-sensitive help.

















LOAD ON

Chrg 100%

ON BATT

Load 000%
120Vin 000Vout 60Hz

BYPASS

Runtime: 00hr 30m

FAULT



ESC

?









LOAD ON

ON BATT When the yellow LED is on, power to the load flows from the batteries to the

BYPASS When the yellow LED is on, power to the load is supplied through the static

FAULT When the red LED is on, a fault condition exists.

LCD Screen Displays alarms, status data, instructional help, and configuration items.

UP and DOWN
navigation keys

HELP key Launches context-sensitive help.

ENTER key Opens menu items and input changes to system parameters.

ESC key Returns to previous screen displayed.

When the green LED is on, the UPS provides power to the load equipment.

Power Module.

bypass switch or mechanical bypass.

Selects menu items and accesses information.

8 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Navigation

Menu-driven user functions

If you get beyond the functions described in the menu tree, do not proceed. Press ESC to go back.

Control

Turn load off

UPS into

bypass

Status

Vin Vbyp Vout

Iin lbyp Iout

kVA & kW

Frequencies

Overview

Chrg xxx%
Load xxx%
xxxVin
Runtime

Main Menu

Control
Stat us
Setup
Logging

Display
Diags
Help

Setup

Logging

Display

Diags

Load & Bat

Settings

Logging

Display setup

Diagnostics

Batteries

Alarm

thresholds

Clock

Alarms

Beeper setup

Contrast

Language

View log

View statistics

Faults and

Diagnostics

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 9

Operation – Navigation

Basic display navigation principles

On the display, press ESC until you get to the Overview Screen, which provides you with basic

system status information.

Press UP, DOWN arrows to navigate the selector arrow and view all sub-menu screens.

Chrg 100%
Load 000%
120Vin 000Vout 60Hz
Runtime: 0hr 0m

Overview Screen

Press ENTER to open the Main Menu screen. From here, you command, configure, and monitor the

system.

Control
Status
Setup

Main Menu

Logging
Display
Diags
Help

Control functions

From the Control screen on the Main Menu, you can select the following functions:

• Switch Load OFF/ON

• Switch the UPS into Bypass/out of Bypass

Control
Status
Setup

Main Menu

Logging
Display
Diags
Help

WARNING!

Disconnecting the UPS output to the load, does NOT de-energize the UPS! Always

follow the Total-Power-OFF procedure if you need to de-energize the UPS in

emergency situations!

Switch load OFF (disconnect the UPS output to the load equipment):

• From the Main Menu, select Control and press ENTER

• Use UP/DOWN key to navigate to Turn Load Off, and press ENTER

• Select YES, Turn Load Off

10 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Switch load ON:

• From the Main Menu, select Control and press ENTER

• Use UP/DOWN key to navigate to Turn Load On, and press ENTER

• Select YES, Turn Load On

Switch into bypass:

• From the Main Menu, select Control and press ENTER

• Use UP/DOWN key to navigate to UPS into Bypass and press ENTER

• Use UP/DOWN key to navigate to YES, UPS into bypass, and press ENTER

Switch out of bypass:

• From the Main Menu, select Control and press ENTER

• Select UPS out of Bypass and press ENTER

Operation – Navigation

• Use UP/DOWN key to navigate to YES, UPS out of Byp, and press ENTER

Status views

Select Status on the Main Menu to view the status on the following parameters

Control
Status
Setup

Main Menu

Logging
Display
Diags
Help

Voltage on all phases.

Utility voltage (V), bypass voltage (V), and output voltage (V) for each phase.

Current on all phases.

Utility current (A), bypass current (A), and output current (A) for each phase.

kVA and kW.

Apparent power (kVA) and real power (kW) generated by the UPS to the load.

Frequencies.

Utility frequency, bypass frequency and output frequency in Hertz (Hz).

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 11

Operation – Navigation

Load and batteries.

Load: Percentage of the load in relation to the total UPS capacity.
Bat Voltage: shows either the positive or negative half of the battery voltage (the lower value of the
two will appear).
Bat Cap: Percentage charge on the batteries in relation to the total battery capacity.
Runtime: The predicted runtime at the current load.

Batteries.

Bat AmpHr: Battery capacity, including both external and internal batteries.

UPS Temp: The highest external battery temperature.

Alarm thresholds.

Load: An alarm will be set when the load is above the threshold level.

Runtime: An alarm will be set when the runtime is below the threshold level.

Clock set-up

From the Setup screen on the Main Menu, you can change the date and the clock setting. From the

Settings screen, select Clock, and press ENTER. A date and a time line will appear.

Control
Status
Setup

Main Menu

Time.

Logging
Display
Diags
Help

The clock function is used to time-stamp events in the event log. To avoid inaccuracies, change the

clock-setting at e.g. daylight-saving time.

Date

• To change the date, press ENTER (the day field will become active). Press the UP/DOWN

arrow to select the desired date.

• To change the month and the year, follow the same procedures.

• Press ENTER to confirm the new settings, or ESC to cancel.

Time

• To change the time, press ENTER (the hour field will become active). Press the UP/DOWN

arrow to select the desired time.

• Follow the same procedure to change the minute and the second fields.

• Press ENTER to save, or ESC to cancel.

Press ESC to return to the Main Menu.

12 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – Navigation

Logging

From the logging screen on the Main Menu, you can view the 100 most recent UPS log events, and

view the logged details of the events, such as date and time of occurrence, and event number.

Control
Status
Setup

Main Menu

Logging
Display
Diags
Help

• From the Main Menu, select Logging

• Select Vie w L o g

• Press ESC to return to Main Menu

Example:

24-Sep 15:06:48 #15
Mains out of
On Line
===================

Logging Screen (example)

Range

The top line indicates date, time and event number.

Lines 2, 3 and 4 are part of the event list. To view the entire list, use UP/DOWN arrows to navigate.

For a detailed description of a particular event, position the arrow, and press ENTER.

View Statistics (submenu under Logging).

From the Logging screen on the Main Menu, you can view the statistics on operation mode changes,

inverter time, duration of battery operation.

Control
Status
Setup

Main Menu

Logging
Display
Diags
Help

• From the Main Menu, select Logging

• Select View Statistics

• Press ESC to return to Main Menu

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 13

Operation – Navigation

Alarm threshold

If the load level exceeds the preprogrammed threshold, the UPS will display a warning.

Example:

Alarm Thresholds
Load: 20.0 kVA
Runtime: 0 hr 0 min

Alarm Threshold Screen

To change the Alarm Thresholds,

• Select Setup from the Main Menu

• Select Alarms from the Setup Menu

• Press ESC to return to the Main Menu

Display setup

From the Display setup screen, you can select your display Language, Contrast and Beeper

functions.

Display setup
Language: English
Contrast: 0
Beeper Setup

Display Setup Menu

Language selection.

From the Main Menu, select Display Setup.

To change the language, select Language, and press ENTER. The Language line is now active. Use

the UP/DOWN arrows to select the desired language. Press ENTER to confirm your selection.

Contrast setting.

From the Display Setup Menu, select Contrast.

To change the contrast, select Contrast, and press ENTER. Use the UP/DOWN arrows to select the

contrast level - the lower the number, the darker the contrast. Select ENTER to confirm the setting.

Beeper setup.

Beeper setup
Beep at: PwrFail+30
Vol: Low
Key Click: Off

Beeper Setup Menu

14 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – Navigation

From the Beeper Setup Menu, select Beeper Setup.

To change the beeper setup, select Beep at and press ENTER. You now have the following options:

• Never: If you select this setting, the Beeper will be active at internal UPS errors only.

• PwrFail+30: If you select this setting, the Beeper will be active at Internal UPS errors and at

main or bypass errors. The Beeper will only sound if the fault has been present for more than 30

seconds.

• PwrFail: If you select this setting, the Beeper will be active at Internal UPS errors and at main

or bypass errors. The Beeper will sound immediately the error is occurring.

• Low Batt: If you select this setting, the Beeper will be active at internal UPS errors and at main

or bypass errors and at power failures and at low battery level (if the UPS runs in battery

operation).

Press ENTER to confirm your setting, or ESC to cancel.

Vo l:

The default setting is low. This setting can be changed to medium, high, or Off. Press ENTER to

confirm your setting, or ESC to cancel.

Key Click:

The default Key Click function is set to Off. Select On if you want to change this setting to On. Press

ENTER to confirm your setting, or ESC to cancel.

Press ESC to return to previous screen.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 15

Operation – Navigation

Diagnostics screen

From the Diags screen on the Main Menu, you can view the information given on failures for use in

troubleshooting.

Control
Status
Setup

Logging
Display
Diags

Help

Main Menu

• From the Main Menu, select Diags, and press ENTER

• Use UP/DOWN arrow to select Fault and Diagnostics and press ENTER

For more details on Fault and Diagnostics screens, see the Troubleshooting section.

Note

16 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Display Messages/Troubleshooting

This section lists the status and alarm messages that the UPS might display. The messages are listed

in alphabetical order, and a suggested corrective action is listed with each alarm message to help you

troubleshoot problems.

Display messages

Display message Meaning Corrective action

Automatic Self Test
Started.

Batt Temperature
Exceeded Upper Limit.

Battery over-voltage
warning.

Bypass Not Available
Input Freq/Volt Out Of
Range.

Discharged Battery. The UPS is in battery operation and

Emergency PSU Fault. Redundant Emergency Power Supply

The UPS has started pre-programmed
battery test.

The temperature of one or more bat­tery un its has exceeded system
specifications.

The battery voltage is too high and
the charger has been deactivated.

The frequency or voltage is out of
acceptable range for bypass. This
message occurs when the UPS is
online, and indicates that the bypass
mode may not be available if
required.

the battery charge is low.
Note: Runtime is limited in duration.

Unit (PSU) is not working. The UPS
will continue to work normally, but
the PSU should be replaced.

No corrective action necessary.

Contact APC Customer Support.
See rear cover.

Contact APC Customer Support.
See rear cover.

Correct the input voltage to provide
acceptable voltage or frequency.

No corrective action necessary. Shut
down the system and the load
equipment or restore incoming
voltage.

Contact APC Customer Support. See
rear cover.

EPO Activated. Emergency Power Off Switch has

been ac tivat ed.

Fan fault. A fan has failed. Contact APC Customer Support. See

Int. Mech. Bypass
Switch Closed.

Int. Mech. Bypass
Switch Open.

Low-Battery. The UPS is in battery operation and

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 17

The intern al m echani cal s witchg ear is
closed.

The intern al m echani cal s witchg ear is
open.

the battery charge is low.
Note: Ru ntime is limited in duration.

Deactivate Emergency Power Off
Switch.

rear cover.
No corrective action necessary. The

UPS is in interna l mechanical bypass
operation.

No corrective action necessary.

Shut down the system and the load
equipment or restore incoming volt­age.

Operation – Display Messages/Troubleshooting

Display message Meaning Corrective action

Load Is No Longer
Above Alarm Threshold.

The load previously exceeded the
alarm threshold and the situation has
been corrected either because the load
decreased or the threshold was
increased.

Load Power Is Above
Alarm Limit.

Mains Not Available.
Input Freq/Volt Out of
Range.

The load has exceeded the user­specified load alarm threshold.

The frequency or voltage is out of
acceptable range for normal
operation.

Min Runtime Restored. The system runtime dropped below

the configured minimum and has
been restored. Additional Battery
Modules were installed, the existing
Battery Modules were recharged, the
load was reduced, or the threshold
was decreased.

No Batteries Are

No battery power is available. Check that batt eries ar e insert ed

Connected.
Number of Battery

Modules Decreased.

One or more battery modules were
removed.

No corrective action necessary.

Option 1: Use the display interface to
raise the alarm threshold.
Option 2: Reduce the load.

Correct the input voltage to provide
acceptable voltage or frequency.

No corrective action necessary.

properly.
No corrective action necessary.

Number of Battery
Modules Increased.

One or more battery modules were
added.

Replace Batt(s). One or more Battery Modules need

replacement (only applicable with
internal batteries).

Runtime Is Below Alarm
Threshold.

The predicted runtime is lower than
the user-specified minimum runtime
alarm threshold. Either the battery
capacity has decreased, or the load
has increased.

Site Wiring Fault. Wrong phase rotation on the input

side. The UPS will contin ue to su pply
conditioned power, but bypass is
unavailable.

Shutdown Due To Low
Battery.

The UPS was in Battery Operation
and shut down the load whe n no more
battery power was available.

Static Bypass Switch

The Static Bypass Switch has failed. Contact APC Customer Support. See

Fault.

No corrective action necessary.

Refer to Module Re placem ent secti on
for proc edures.

Option 1: Allow the battery modules
to recharge.
Option 2: If possible, increase the
number of battery modules.

Option 3: Reduce load.
Option 4: Decrease alarm threshold.

Contact APC Customer Support.
See rear cover.

An electrician should check that the
UPS has been wired properly.

No corrective action necessary.
Note: If the problem reoccurs, con­sider increasing the battery capacit y.

rear cover.

18 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – Display Messages/Troubleshooting

Display message Meaning Corrective action

System Failure Detect ed
by Survei llance.

System Start Up Config­uration Failed.

System Not Synchro­nized to Bypass.

UPS In Bypass Due To
Fault.

UPS In Bypass Due To
Overload.

UPS Is Overloaded. The load exceeded the system power

The system has detected an internal
error.

System configuration err or. Unable t o
determine system voltage and/or
Enclosure size.

System cannot syn chronize to bypass.
Mode may not be available.

The UPS has transferred to Bypass
Mode because a fault has occurred.

The load exceeded the power
capacity. The UPS has switched to
Bypass Mode.

capacity.

Check for other alarms and contact
APC customer support if problem
persists.

Check for other alarms and contact
APC customer support if problem
persists.

Option 1: Decrease the input fre­quency sensitivity .

Contact APC Customer Support
(see rear cover).

Option 2: Correct the bypass input
voltage to provide acce ptable voltage
on frequency.

Contact APC Customer Support
(see rear cover).

Decrease the load.

Option 1: Decrease the load.
Option 2: Check the load distribution

on the 3 phases via the display. If the
load is unevenly distributed, adjust
the load distribution.

Weak Batt(s) Detected.
Reduced Runtime.

XR Battery Breaker
Open, or Fuse Blown.

One or more weak batteries det ected. Replace the weak batteri es.

The external DC disconnect switch
tripped. Batte ry power is not a v ailable
or the runtime is lower than expected.

Activate the external DC Disconnect
Switch or replace blown fuse in XR
Enclosure (only applicable if your
installation includes an XR
Enclosure).

If a problem persists, note UPS model #, serial #, and date purchased before calling APC Customer

Support (Type label located on rear cover, bottom section).

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 19

Front Panel Removal/Installation

Front Panel removal

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To remove a Front Panel, turn screw clockwise to unlocked position.

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

Lift the Front Panel free of the two slots at the bottom of the Enclosure.



20 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Installation

Operation – Front Panel Removal/Installation

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A

T
T

E
R

Y

U

N
I
T



Insert the two protrusions at the bottom of the Front Panel into the two slots at the bottom of the



Enclosure.

Push the Front Panel into place.



To secure the Front Panel, turn the screw counterclockwise to locked position.



990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 21

Total-Power-Off Procedure

WARNING!

Risk of electric shock – parts inside the UPS and XR Batterty Enclosure are energized

from the battery supply even when the AC power is disconnected. Before electrical

installation begins, follow the Total-Power-Off procedure to completely de-energize the

system.

O
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p
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

ON

OFF

Utility/
Mains
breaker

Se
ria

l:

M
o
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l
:

S
eri

al
:

M
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l
:

B

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er

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l:

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M

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:

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l:

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M
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:

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B

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Serial:

M
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:

Serial:

M

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:

B

Serial:

A

T
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M
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:

B

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Serial:

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M

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:

B
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S
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M
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:

Serial:

M
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:

B

S
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:

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ial:

M
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:

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S
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M
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:

Serial

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M
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:

B

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T

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Serial:

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:

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Serial:

M

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:

B
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Se

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M
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Serial:

M
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:

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Serial:

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Serial:

M
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:

Seria

l:

M
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:

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Se

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l:

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M

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:

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Serial:

U

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M
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:

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:

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B

A

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Y
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Serial

:

M
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l
:

Ser

ial:

M
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d

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l
:

B

A
T
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S
erial:

R

Y
U

N
I

T

M

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l
:

B

A

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Serial:

N
I

T

M
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l
:

B

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B

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

Serial:

M

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l:

B

A

TTE

R

Y

U

N

IT



UPS

XR Battery Enclosure

Set the DC disconnect switch on the XR Enclosure (if available) to the OFF position.



Remove all batteries from the system, or, alternatively, pull out all batteries to the red



disconnect line shown on the battery. To ensure sufficient stability, do not pull batteries out

beyond the red disconnect line unless completely removing them from the Enclosure.

Set the utility breaker to the OFF or LOCKED-OUT position. If the UPS has dual mains supply,



set both supplies to the OFF or LOCKED-OUT position.

WARNING!

Correct lock-out procedures at utility breaker must be followed. If necessary, install a
padlock.

22 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Restart Procedure

Start-up is included with the UPS, and the start-up procedure described here is only

applicable if the UPS requires a subsequent start-up.

Note

Power application

WARNING!

Only trained personnel familiar with the construction and the equipment may carry out
the Start-Up procedure.



O
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:

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BA

UPS

XR Battery Enclosure

Set the utility breaker to the ON position.



ON

OFF

Utility
breaker

l
:

l
:

S
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a

l
:

M
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:

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:

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M
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:

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BA

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l
:

l
:

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:

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:

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:

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:

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M
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:

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B
ATTER

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IT

l
:

l
:

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:

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:

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M
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:

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UN

IT

B

A

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l
:

l
:

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l
:

M
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:

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:

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M
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:

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UN

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BA

TTER

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IT

l
:

l
:

S
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a

l
:

M
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:

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TER

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M
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:

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Y UN

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BA

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U
NIT



If your installation includes an XR Battery Enclosure with a DC disconnect switch, set the DC



disconnect switch to the ON position.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 23

Operation – Restart Procedure

Wait approximately 30 seconds for the system to boot up and carry out self test.

Note

After system boot-up, the display will automatically prompt you on how to confirm/select voltage

and frequency as shown in the following.

Voltage confirmation

See display introduction under The Display.

At the restart, the display will prompt you through the following screens:

Confirm Voltage
Use 208V
Yes, use 208V
No, select another

• When the Confirm Voltage prompt appears on the screen, select desired voltage and press

ENTER.

Apply load?
Yes
No

• When the prompt Apply load appears, select Yes if you want the UPS to provide a load output

now. (If you do not want a UPS load output at this point, select No).

Chrg xxx% ||||||||||
Load xxx% ||||||||||
xxx Vin xxxVout xxHz
Runtime: xxhr xxmin

Status screen

LOAD ON LED is now lit, and the display will show the Confirm Menu Screen.

The UPS is now ready to support the load.

Note

Auto-detection on frequency – if problem occurs call APC Customer Support.

Note

24 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Mechanical Bypass

Mechanical Bypass Lever

For increased availability, the UPS is equipped with an internal mechanical bypass system providing

mains power directly to the output, bypassing all UPS electronics.

CAUTION!

The load is not protected by the UPS when the internal mechanical bypass system is

active, and, the power is not conditioned.

Turn into mechanical bypass

If the UPS is running and controllable through the display, carry out steps 1 through 6.

If not, go directly to step 4.

Note

Control
Status
Setup
Logging

Main Menu

From the Main Menu, select Control and press ENTER



Use UP/DOWN key to navigate to UPS into Bypass and press ENTER



Use UP/DOWN key to navigate to YES, confirm UPS into bypass, and press ENTER



Remove UPS Front Panel



Display
Diags
Help

See “Front Panel removal” on page 20.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 25

Operation – Mechanical Bypass



Turn the Mechanical Bypass Lever upwards to activate the internal mechanical bypass switch.



Reinstall the Front Panel.



O

ut

p
u

t

P
w

r

!

Z

o
n

e

P
ro

b
e

10

/
10

0
B
a

se

-T

R
eset

1

0
/
10

0

A

P
9

6
1
9

N

e
tw

o

r
k
M

a

n
a
g

e
m

e
n

t
C

a
rd

E

M

See Front Panel “Installation” on page 21.

The load will now be supported directly by utility power.

Switch into normal operation (from mechanical bypass operation)

CAUTION!

Never attempt to switch back the UPS into normal operation till you have verified that

there are no internal UPS faults. Call APC Customer Support (see rear cover of this

manual) before switching back to normal operation.

Verify the presence of utility supply.



UPS will start up and perform self test (see Restart Procedure).



Ensure no error messages appear in the display and select “YES” when “Apply load” appears in



the display. The UPS will automatically turn into static bypass.

Verify UPS is in static bypass. Green and yellow LED are ON.



Turn the Mechanical Bypass Lever downwards into horizontal position.



Verify UPS is in normal operation. Yellow LED turns OFF and green LED remains ON.



26 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Network Management Card with Environmental Monitor

The APC Network Management Card with Environmental Monitor (AP9619) is installed in the UPS

as default. It is used for remote system control and monitoring, e-mail notifications etc.

For configuration and use, refer to the separate user manual - Network Management

Card with Environmental Monitor - shipped with the UPS.

Network Management Card replacement

O
u
t
p

u
t

P
w

r

!

Z
o
n

e

P
r
o
b
e

1
0
/
1

0
0
B

a
s
e

­T

R
e

s
e
t

1
0

/1
0
0

A
P
9

6
1
9

N
e
t
w

o
r
k
M

a
n
a
g

e
m
e
n
t

C
a

r
d
E
M



O

utp

u

t

P

w

r

!

Z

o

n

e

P

ro

b

e

10

/1

00

B

a

s

R

e

s

e

t

e-T

10

/1

0

0

AP9619 Network Management Card EM

Loosen the 2 torx screws (one each side of the card).



Carefully pull out the card.



Reversed procedures for installation.



S
e
ria

l

:

Model:

S
e

ria
l:

Model:

BATTERY UNIT

S
e
r

ia
l:

Model:

BATTERY UNIT

S
eria

l:

Model:

S
e

ri
a

BATTERY UNIT

S
e

r
ia
l:

Model:

BATTERY UNIT

l:

Model:

BATTERY UNIT

BATTERY UNIT

S
e

ria
l
:

Model:

S
e

ria
l:

Model:

BATTERY UNIT

BATTERY UNIT

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 27

Battery Replacement

General safety prior to module replacement

WARNING!

• Only trained personnel familiar with the operation of the equipment, and the

electrical and mechanical hazards involved, may install and remove system

components.

• The UPS and Battery Enclosure contain an internal energy source. Hazardous

voltage may be present even when disconnected from the power source. Follow

Total Power Off Procedure to completely de-energize the system.

• Never replace batteries when the UPS is running in battery mode!

• Risk of Energy Hazard, 96 V, 7.2 Ampere-hour battery. Before replacing

batteries, remove all conductive jewelry such as chains, watches, and rings.

High energy through conductive materials could cause severe burns.

• Batteries do not contain serviceable parts. Do not open.

• Do not open or mutilate batteries. Released material is harmful to the skin and

eyes. It may be toxic. Do not dispose of batteries in a fire, as they may explode.

• To ensure continuous battery back-up, only replace one Battery Module at a

time.

• For configurations that include customer-supplied external batteries, refer to

manufacturer’s battery installation and maintenance instructions.

Two people to lift components weighing between 40 - 70 lbs / 18 - 32 kg.

Battery Module

One Battery Module consists of 4 Battery Units (max. 2 Battery Modules shipped in the Enclosures).

S
e
r
i
a

l
:

M

o
d
e

l
:

B

A
T

T
E

R
Y

U
N

I
T

S
e

r
i
a
l
:

M
o

d
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l
:

B
A

T
T
E

R
Y

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N
I
T

S
e
r
i

a
l
:

M
o
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l
:

B

A
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T
E

R
Y

U
N
I

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S
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i
a
l
:

M
o
d

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l
:

B

A
T

T
E
R

Y
U

N
I
T

4 x 50lb / 4 x 24kg

28 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – Battery Replacement

Removal and installation of Battery Locks (if applicable)

If your system is equipped with Battery Locks, follow the below procedure to remove the Battery

Locks.





Remove the M3 screw attaching the Battery Lock to the shelf.



Push the Battery Lock to the left, push it upwards and remove.



Use reversed procedures for installation of Battery Locks.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 29

Operation – Battery Replacement

Battery Module removal

Two people to lift components weighing between 40 - 70 lbs / 18 - 32 kg.

Follow the below procedures if you need to change or add a Battery Module, e.g. if you receive a

display message reporting a bad battery, or if you need to add batteries for increased runtime:

UPSXR



O
u

t
p
u
t

P
w
r

!

Z

o
n
e

P
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o

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e

1
0
/
1
0
0
B

a
s
e

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e
s
et

1
0
/

1
0
0

A

P
9
6
1
9

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a
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:

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od

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:

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e
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ia
l

:

M

o
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el:

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ia

l:

TT

E

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Y

U
N

IT

M
o
del

:

B
A

T

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U

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IT

B

A
TT

E

R
Y

U
N

IT

S
e

r
i
a
l
:

M
o

de
l:

BATTE

RY UNIT

S
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r
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a
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:

M
o
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S

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:

Mo

del

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:

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:

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:

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M

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B
A
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:

M
ode

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:

B

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A

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:

T

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E

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IT

M
ode

l:

S

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ia
l:

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IT

M

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B

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IT

B
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IT

S
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:

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:

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M
od

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S

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a
l:

B
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M

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:

B

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B
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:

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A

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U

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IT

Mo

de
l
:

B

A
T

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B
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S
er
i

a
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:

M
odel

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l:

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A

a
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IT

Mode

l:

S

er
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Mo

del:

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B
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S
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r
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:

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:

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:

M
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S
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r
i

a
l
:

BATTERY UNIT

M

o
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l
:

BATT

ERY UNIT

BAT

TERY UNIT

S
e

r
i
a
l
:

M
o

d
e
l
:

BATTERY UNIT

S
e

r
i
a
l
:

M
o

d
e
l:

S
e

r
i
a
l
:

M
o

d
e
l:

BATTERY UNIT

M

BATTERY UNIT

S
e

r
i
a
l
:

M
o

d
e
l:

S
e

r
i
a
l
:

M
o

d
e
l
:

BATTERY UNIT

M

BATTERY UNIT

S
e

r
ia
l
:

M
o

d
e
l:

S
e

r
i
a
l
:

M
o

d
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l
:

BATTERY UNIT

M

BATTERY UNIT



S
e
r
i

a
l
:

o
d

e
l:

S
e
r
i

a
l
:

M
o
d

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l
:

BATTERY UNIT

BATTERY UNIT

S
e
r
ia

l
:

o
d

e
l
:

S
e
r
i

a
l
:

M
o
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l:

BATTER

Y UNIT

BATTERY UNIT

S
e
r
i

a
l
:

o
d

el
:

S
e
r
i

a
l
:

M
o
d

e
l:

BATTERY UNIT

BATTERY UNIT



When removing Battery Modules, start from the highest level and work down.



Holding the battery handle, gently push the battery unit upwards and pull it halfway out of the



Enclosure. A lock mechanism prevents it from being pulled all the way out.

To release the battery from the lock mechanism, one person gently pushes the battery upwards



again and pulls it out, while the other person supports the battery.

How to install a Battery Module

If additional batteries are needed for extra run-time, or if you install battery replacement modules

etc., follow the below procedure:

CAUTION!

Wait until you are ready to power up the system before installing Battery Modules in the

UPS. Failure to do so can result in a deep discharge of the batteries and cause permanent

damage (the time from the battery installation time till the UPS is powered up should

not exceed 72 hours or 3 days).

30 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Operation – Battery Replacement

UPS / XR

S
e

r
i
a

l
:

M
o

d
e

l
:

BATTERY UNIT



S
e

ri
a
l:

Mo

d
el:

B
A

T

T

E

R

Y

U

N

I
T

Install the Battery Modules in the lowest available bay (4 across in 20.59inch/523mm UPS





versions, 2 across in 13.85inch/352mm UPS versions).

Position the Battery Unit to slide in between the grooves and push completely into the UPS to



ensure connection.

Note

Note

If a problem is reported, ensure that the modules in question are correctly installed. If the

problem persists, refer to the Troubleshooting section of this guide.

Allow for a 24-hour recharging period of the batteries after system start-up / battery

replacement for battery monitoring data to become fully reliable.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 31

How to Obtain Replacement Parts

To obtain a replacement part, contact APC Customer Support (see rear cover).

1. In the event of a Battery Module failure, the display may show additional “fault list” screens.

Press any key to scroll through these fault lists, record the information, and relay it to the APC

representative.

2. If possible, call APC Customer Support from a telephone that is within reach of the UPS display

interface so that you can gather and report additional information to the APC representative.

3. Be ready to provide a detailed description of the problem. Our representative will help you

solve the problem over the telephone, if possible, or will give you a return material

authorization (RMA) number. If a module is returned to APC, this RMA number must be

clearly printed on the outside of the package.

4. If the UPS is within the warranty period, or covered by an APC On-Site Service contract, there

will be no charge for repair labor, parts and travel expenses. Please refer to the Limited Factory

Warranty section. If it is not within the warranty period, there will be a charge for repair.

See Limited Factory War ra nt y section for more information.

5. If the UPS is covered by an APC service contract, have that information available and give it to

the representative.

Orderable parts

Description APC SKU No.

Smart-UPS® VT XR Battery Enclosure with DC breaker, DC fuses and 2 Battery
Modules (expandable to 6).

Smart-UPS
Modules.

Smart-UPS
(expandable to 6).

Smart-UPS

Battery Module. SYBT4

Network Management Card with Environmental Monitor. AP9619

®

®

®

SUVTBXR2B6S

VT XR Battery Enclosure with DC breaker, DC fuses and 6 Battery

VT XR Battery Enclosure with DC fuses and 2 Battery Modules

VT XR Battery Enclosure with DC fuses and 6 Battery Modules. SUVTXR6B6S

SUVTBXR6B6S

SUVTXR2B6S

32 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Maintenance Bypass Panel

Operation procedure

The Maintenance Bypass Panel (MBP) can be used to completely isolate the UPS in the event of an

internal UPS fault.

MBP (line-up-and-match) with and

MBP (wall mounted)

without PDU capabilities

To carry out this procedure, refer to the product-specific manual supplied with the

Maintenance Bypass Panel.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 33

Warranty

LIMITED FACTORY WARRANTY

The limited warranty provided by American Power Conversion Corporation (“APC”) in this

Statement of Limited Factory Warranty applies only to Products you purchase for your commercial or

industrial use in the ordinary course of your business.

APC product covered

Smart-UPS® VT and Smart-UPS® VT Extended Run Battery Enclosure

Terms of warranty

APC warrants that the Product shall be free from defects in materials and workmanship for a period

of one (1) year from the date of start-up when APC authorized service personnel performed the start-

up of the Product, or a maximum of 18 months from the date of Product shipment from APC, when

APC authorized service personnel have not performed the start-up of the Product (“Warranty

Period”). In the event that the Product fails to meet the foregoing warranty, APC shall repair or

replace any defective parts, such repair or replacement to be without charge for on-site labor and

travel if APC authorized personnel have conducted start-up of the Product. An APC Start-Up Service

must be performed/completed by APC authorized service personnel or replacement of defective parts

only will be covered. APC shall have no liability and no obligation to repair the installed Product if

non-authorized personnel performed the start-up and such start-up caused the Product to be defective.

Any parts furnished under this warranty may be new or factory-remanufactured. Repair or

replacement of a defective product or part thereof does not extend the original warranty

period.

Non-transferable warranty extends to first purchaser for use

This Warranty is extended to the first person, firm, association or corporation (herein referred to by

“You” or “Your”) for whom the APC Product specified herein has been purchased. This Warranty is

not transferable or assignable without the prior written permission of APC.

34 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Warranty – LIMITED FACTORY WARRANTY

Assignment of warranties

APC will assign to you any warranties which are made by manufacturers and suppliers of

components of the APC Product and which are assignable. Any such warranties are assigned “AS IS”

and APC makes no representations as to the effectiveness or extent of such warranties, assumes NO

RESPONSIBILITY for any matters which may be warranted by such manufacturers or suppliers and

extends no coverage under this Warranty to such components.

Drawings, descriptions

APC warrants for the Warranty Period and on the terms of the Warranty set forth herein that the APC

Product will substantially conform to the descriptions contained in the APC Official Published

Specifications or any of the drawings certified and agreed to by an authorized APC representative, if

applicable thereto (“Specifications”). It is understood that the Specifications are not warranties of

performance and not warranties of fitness for a particular purpose.

Warranty claims procedure

To obtain service under Warranty, contact APC Customer Support (see rear cover).You will need the

model number of the Product, the serial number, and the date purchased. A technician will ask you to

describe the problem. If it is determined that the Product will need to be returned to APC you must

obtain a returned material authorization (RMA) number from APC Customer Support. Products that

must be returned must have the RMA number marked on the outside of the package, and be returned

with transportation charges prepaid. If it is determined by APC Customer Support that on-site repair

of the Product is allowed, APC will arrange to have APC authorized service personnel dispatched to

the Product location to repair or replace the Product at the discretion of APC.

Exclusions

APC shall not be liable under the Warranty if its testing and examination discloses that the alleged

defect in the product does not exist or was caused by your or any third person’s misuse, negligence,

improper installation or testing, unauthorized attempts to repair or modify, or any other cause beyond

the range of the intended use, or by accident, fire, lightning or other hazard.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 35

Warranty – LIMITED FACTORY WARRANTY

There are no warranties, expressed or implied, by operation of law or otherwise, of products

sold, serviced or furnished under this agreement or in connection herewith. APC disclaims all

implied warranties of merchantability, satisfaction and fitness for a particular purpose. The

APC express warranties will not be enlarged, diminished, or affected by and no obligation or

liability will arise out of APC rendering technical or other advice or service in connection with

the products. The foregoing warranties and remedies are exclusive and in lieu of all other

warranties and remedies. The warranties set forth above, constitute sole liability of APC and

your exclusive remedy for any breach of such warranties. THE warranties EXTEND only to

you and are not extended to any third parties.

In no event shall APC, its officers, directors, affiliates or employees be liable for any form oF

indirect, special, consequential or punitive damages arising out of the use, service or

installation of the products, whether such damages arise in contract or tort, irrespective of

fault, negligence or strict liability or whether APC has been advised in advance of the

possibility of such damage.

36 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Appendix

UPS Components and Options

13.85 in/352 mm Enclosures

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e
l
:

B

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T

T
E

R
Y

U
N

I
T

S
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i
a
l
:

M
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e
l
:

B

A
TT

ER

Y UN

IT

S

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r
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a
l
:

M

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l
:

BA

TT

ER

Y UNIT

S
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ia

l:

M
o
d

e
l
:

B

A
T

T
E

R
Y

U
N

I
T

front panel 10-15 kVA

Front without

front panel 20-30 kVA

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 37

Appendix – UPS Components and Options

System sizes, part nos., number of Battery Modules and weights

Height (identical for all Enclosure sizes) 58.66 in/1490 mm

Depth (identical for all Enclosure sizes) 33 in/838 mm

System Size/ Enclosure

width

10 kVA 13.85 in/352 mm SUVT10KF1B2S 671.1 305.2 SUVT10KF2B2S 882.2 401.2

10 kVA 20.59 in/523 mm SUVT10KF1B4S 743.4 338.1 SUVT10KF2B4S 954.5 434.1

10 kVA 20.59 in/523 mm SUVT10KF3B4S 1165.6 530.1 SUVT10KF4B4S 1376.7 626.1

15 kVA 13.85 in/352 mm SUVT15KF2B2S 882.2 401.2

15 kVA 20.59 in/523 mm SUVT15KF2B4S 954.5 434.1 SUVT15KF3B4 1165.6 530.1

15 kVA 20.59 in/523 mm SUVT15KF4B4S 1376.7 626.1

20 kVA 20.59 in/523 mm SUVT20KF2B4S 1021.9 464.7 SUVT20KF3B4S 1233.0 560.7

20 kVA 20.59 in/523 mm SUVT20KF4B4S 1441.1 656.7

30 kVA 20.59 in/523 mm SUVT30KF3B4S 1235.2 561.7 SUVT30KF4B4S 1446.3 657.7

Part number coding:

Installed
weight

APC Part No. lbs kg APC Part No. lbs kg

Installed
weight

SUVT10KF 1B2S

SUVT 10K F 1B 2* S

Product

kVA

Voltage

1 Batt.

Module

*) 4 = max. 4 Battery Modules

With

start-up

service

Max.

2 Batt.

Modules

38 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Appendix – UPS Components and Options

Battery Module

One Battery Module consists of 4 Battery Units (shipping in the UPS Enclosure).

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:

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:

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:

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A
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UN
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4 x 52.8 lb / 4 x 24

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 39

Appendix – UPS Components and Options

User interface







O

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tp

ut

Pw

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!

Z

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ne

P

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/10

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B
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1

0
/1

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A
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6

1
9

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





Serial:

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:

Serial:

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BATTERY UNIT

Serial:

M

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d

BATTERY UNIT

Serial:

M

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d

BATTERY UNIT

Serial:

M

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d

BATTERY UNIT

e
l:

e
l:

e
l:

BATTERY UNIT

Serial:

M

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BATTERY UNIT

Serial:

M

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d

BATTERY UNIT

Serial:

M

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BATTERY UNIT

l:

Serial:

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e
l:

Serial:

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d

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BATTERY UNIT

e
l:

Serial:

M

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e
l:

BATTERY UNIT

e
l:

Serial:

M

o

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e
l:

BATTERY UNIT

e
l:

Serial:

M

o

d

e
l:

BATTERY UNIT

l:

BATTERY UNIT

Serial:

M

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e
l:

BATTERY UNIT

Serial:

M

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e
l:

BATTERY UNIT

Serial:

M

o
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e
l:

BATTERY UNIT



Display: user-control interface used to configure the functionality, monitor the system, set alarm



thresholds, and to provide audible and visual alarms.

Network Management Card with Environmental Monitor (AP9619): used for remote system



control and monitoring, e-mail notifications etc.

Computer-interface port for the connection of computers with APC Powerchute® software.



Mechanical Bypass Lever: used to bypass the upstream mains power around the UPS to support



the load directly = internal mechanical bypass operation.

Service port (for APC maintenance personnel only).



40 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Display port for the connection of display communication cable.



Documentation storage.



Inlet for communication cables.



Appendix – UPS Components and Options

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 41

Appendix – UPS Components and Options

Foot print

Rear Rear

 




926mm

 

Conduit Box.



Levelling feet.



523mm

352mm





Castors.



Communication cable inlets.



42 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Appendix – UPS Components and Options

APC Network Management Card AP9619 (installed in UPS) and APC Humidity Sensor

(Optional)

Humidity Sensor

Output

Pwr

!

APC Network Management Card with Environmental Monitor AP9619

Reset

Zone

Probe

10/100

AP9619 Network Management Card EM

10/100Base-T

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 43

Options

TERY

UNIT

Battery Securing Bracket and Floor Anchoring

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:

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a
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:

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:

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a
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BATTERY UNIT

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M

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BATTERY UNIT

:

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:

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:

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BATTERY UNIT

BATTERY UNIT

a
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l:

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:

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:

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r
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a
l:

M
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l

:

BATTERY UNIT

BATTERY UNIT

BATTERY UNIT

Battery Lock
for 2 Battery
Units

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i

M

o
d

BATTERY UNIT

a
l

:

e
l

:

APC Smart-UPS VT Battery Lock Kit for 1 Battery Module SUVTOPT003

Reuse transport
brackets
as Floor Anchoring
Brackets

Note

Note

Battery Locks are also applicable to XR Battery Enclosure.

Floor-anchoring bolts are not provided with the UPS. Purchase the floor anchors locally.

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 44

Extended Run Battery Enclosure (XR Battery Enclosure)

XR Battery Enclosure with Front Panel

58.66 in/
1490 mm

36.45 in/
926 mm with Conduit Box.

20.59 in / 523 mm

Battery Module

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Appendix – Options

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:

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:

B
A
T

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R

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XR with DC Breaker, DC

Fuses and 2 Batt. Modules

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ial:

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Version with DC fuses

and 2 Battery Modules

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XR with DC Breaker, DC

Fuses and 6 Batt. Modules

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Version with DC fuses
and 6 Battery Modules

S
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:

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:

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:

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al:

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:

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:

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:

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:

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:

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T

S
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ial
:

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:

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Y
U

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I

T

Se
r
i
a
l:

M
o
d
e
l
:

B
A

T
T

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R

Y
U

N
I

S

T

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ia
l:

M
o

d
e
l
:

B
A

T
T

E
R

Y
U

N
I
T

XR Battery Enclosure weights

2 Battery Modules 887.3 lbs/403.5 kg

6 Battery Modules 1731.7 lbs/787.5 kg

Battery Module weight

4 units = 1 Battery Module 4x50 lbs/4x24 kg

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 45

Appendix – Options

Part numbers for XR Battery Enclosures

XR Battery Enclosure

Enclosure with DC breaker, DC fuses and 2 Battery Modules (expandable to 6) SUVTBXR2B6S

Enclosure with DC breaker, DC fuses and 6 Battery Modules SUVTBXR6B6S

Enclosure with DC fuses and 2 Battery Modules (expandable to 6) SUVTXR2B6S

Enclosure without DC fuses and 6 Battery Modules SUVTXR6B6S

Part number for Battery Module

One Battery Module consists of 4 Battery Units.

Battery Module

Battery Module (4 battery units) SYBT4

46 Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 990-1599B

Maintenance Bypass Panels with Power Distribution Capability

Further details on APC Maintenance Bypass Panel (MBP) with Power Distribution

Capability are available on www.apc.com.

Note

Appendix – Options

MBP

(line-up-and-match)

(wall-mount)

29.53 in/
750 mm

MBP

37.36 in/
949 mm

7.48 in/
190 mm

MBP (line-up-and-match) with

Power Distribution Capability

33 in/

13.85 in/352 mm

838 mm

58.66 in/
1490 mm

The Maintenance Bypass Panel provides overcurrent protection to the entire UPS system. It is also

used to bypass the utility power around the UPS instead of through the system, e.g. when UPS

maintenance is carried out.

For more details on optional APC equipment for the APC Smart-UPS® VT, contact APC

Technical Support in the U.S. at 800-555-2725. For other countries, see technical

Note

990-1599B Smart-UPS® VT 10-30 kVA, 208/220 V and XR Battery Enclosure Operation Manual 47

support numbers on rear cover.

APC Worldwide Customer Support

Customer support for this or any other APC product is available at no charge in any of the following ways:

• Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer
support requests.

– www.apc.com (Corporate Headquarters)

Connect to localized APC Web sites for specific countries, each of which provides customer
support information.

– www.apc.com/support/

Global support searching APC Knowledge Base and using e-support.

• Contact an APC Customer Support center by telephone or e-mail.

– Regional centers:

Direct InfraStruXure Customer Support Line (1)[phone] (toll free)

APC headquarters U.S., Canada (1)[phone] (toll free)

Latin America (1)[phone] (USA)

Europe, Middle East, Africa (353)(91)702000 (Ireland)

Japan (0) 35434-2021

Australia, New Zealand, South Pacific area (61) (2) 9955 9366 (Australia)

– Local, country-specific centers: go to www.apc.com/support/contact for contact information.

Contact the
information on how to obtain local customer support.

APC representative or other distributor from whom you purchased your APC product for

Entire contents © 2005 American Power Conversion. All rights reserved. Reproduction in
whole or in part without permission is prohibited. APC, the APC logo, the APC Powerchute
and Smart-UPS VT are trademarks of American Power Conversion Corporation and may be

registered in some jurisdictions. All other trademarks, product names, and corporate names

are the property of their respective owners and are used for informational purposes only.

990-1599B 05/2005

*990-1599B*