American Power Conversion UPS User Manual

Back-UPS ES 525

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Inspection/Placement Connect Equipment

Ensure the following items are inside the box:

Notify the reseller if damage is found. Please fill out the Warranty Registration Card, or fill out an on-line form at www.apc.com/ru, to obtain warranty coverage.

Place the UPS as follows:

.apc.com

• User’s Manual

• USB Cable

• Safety Manual

• Warranty Registration Card

• PowerChute

• Provide 5 cm clearance at the top and sides for adequate airflow around the UPS.

• Avoid direct sunlight.

• Avoid excessive heat.

• Avoid excessive humidity or liquids.

• Avoid excessive dust.

0 - 40oC

Personal Edition Software CD-ROM

Operation and

User’s Manual

Connect Universal Serial Bus (USB) Cable

The supplied USB cable and software provide automatic file saving and shutdown of the operating system in the case of a sustained power cut.

Connect the USB cable to the Back-UPS ES Data Port. Connect the other end of the cable to computer’s USB port. When installed the software will automatically find the USB Port of your computer.

If your computer has a serial port, instead of a USB port, you can request a serial cable from APC for use in connecting to the Back-UPS ES 525. Contact the office closest to you (see APC Contact Information below). A serial cable will be sent to you at no charge.

These outlets are powered whenever the Back-UPS ES is switched ON. During a power outage or other utility problems (low and high voltages), these outlets will be powered for a limited time by the Back-UPS ES. Plug your computer, monitor, and one other device into these outlets.

Caution: The plug on the supply cord is the disconnect device for this product. The socketoutlet that you plug into shall be located near the equipment and shall be easily accessible. The socket-outlet must be a grounding type.

Plug the Back-UPS ES power cord directly into a wall outlet; not a surge protector or power strip.

Battery Back-up plus Surge Protection

Battery Backup plus Surge Pr otection

Surge Protec tion

Status

see back

panel

Back-UPS ES

Battery Replacement

The Back-UPS ES is shipped with battery connected. Typical battery life is 3 to 6 years. Battery replacement is a safe procedure isolated from electrical hazards. Do not replace the battery when the UPS is On Battery (amber indicator is lit).

NOTE: Small sparks may occur during battery connection. This is normal.

Software Installation

Press the ON/OFF switch to power the unit ON.

A single short beep and the green “Power On” indicator confirms that Back-UPS ES is on and ready to provide protection.

The Back-UPS ES should initially charge for at least 16 hours to ensure sufficient runtime. The unit is being charged whenever it is connected to utility power, whether the unit is turned ON or OFF.

Install PowerChute

Place the PowerChute Personal Edition Software CDROM into your computer and follow the installation instructions on the screen.

Turn the Back-UPS over. Press down on the two release tabs. Slide the battery cover completely off of the unit.

Battery

Cover

Lift the battery out of the UPS. Note the wire color at each terminal. Disconnect the two wires from the battery terminals.

Personal Edition Software

Release Tabs

Surge Protection

This outlet provides full-time protection from surges even if the Back-UPS ES is switched OFF. Plug your printer, fax machine, scanner, or other peripheral that does not need battery power into this outlet.

Connect FAX/Modem/Phone

Back-UPS ES protects a single line (2-wire) fax, modem or phone from surges when it is connected through the Back-UPS ES as shown.

Wall Outlet

Modem/Phone/Fax

Computer

USB Port

Breaker

AC Line

Cord

Circuit

Power

Switch

Status

see back

panel

UPS Status

Indicator

Status Indications

The Back-UPS ES indicates operating status using a combination of visual and audible indicators.

Status LED Audible Indication Status Alarm Terminates When

Green None On Line - UPS is supplying conditioned AC

Amber 4 beeps every 30

Amber Rapid beeping Low Battery Warning - UPS is supplying

Amber, flashing None Start-up Self-Test -UPS software is

Red Beeps for 1 minute

Red Constant tone Overloaded - Occurs when one or more of

Alternating Ambe r and Green

Green and Amber, flashing

seconds

every 5 hours.

None Shutdown - Occurs when the UPS is

Beeps every 2 seconds.

power to the connected equipment.

On Battery - UPS is supplying battery power to the equipment connected to the Battery outlets.

battery power to the equipment connected to the Battery outlets and the battery is near exhaustion.

running a diagnostic test.

Replace Battery - occurs when the battery fails self-test.

the battery powered outlets is overloaded.

operating On Battery and has shutdown the applications running on the connected computer and has shutdown the computer.

Unit is online and battery is disconnected. UPS power switch is turned

See the Troubleshooting section for additional assistance.

n/a

The UPS transfers back to On Line operation, or when the UPS is turned off.

The UPS is turned off with the power switch or when the test is completed.

The UPS is turned off with the power switch or the battery is replaced.

The UPS is turned off with the power switch, or the equipment connected to the overloaded outlet(s) is disconnected.

n/a

OFF or when the battery is connected.

Battery WireBattery Terminal

Connect the two wires to the replacement

battery and install the battery into the unit.

APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion Corp.

Slide the battery cover on the unit until it

locks in place.

All other trademarks are property of their respective owners.

Use the table below to solve minor Back-UPS ES installation or operation problems. Consult APC Online Technical Support or call APC

Troubleshooting

Technical Support for assistance with problems that cannot be resolved using the table below:

Problem Probable Cause Solution

Back-UPS ES will not turn on.

No power available at the Surge Protection outlet.

Connected equipment loses power.

The Status indicator is lit (amber) and the Back-UPS ES is beeping four times every 30 seconds.

The Status indicator flashes (amber) once per second and the Back-UPS ES beeps once per second at the same time.

Inadequate runtime.

Battery is disconnected and utility power is not available at the wall outlet.

Surge Protection outlet has been overloaded.

Utility power not available at the wall outlet.

Equipment is connected to the “Surge Protection” outlet.

The Back-UPS ES is overloaded.

The PowerChute Personal Edition software has performed a shutdown due to a power failure.

The Back-UPS ES has exhausted its available battery power.

Connected equipment does not accept the stepapproximated sine waveform the Back-UPS ES.

The Back-UPS ES may require service.

The Back-UPS ES is operating on battery.

Battery capacity is low (about 2 minutes of use remaining).

The battery is not fully charged.

Battery is near the end of useful life.

Connect the battery (see Battery Replacement) and ensure power is available at the wall outlet.

Move equipment plugged into Surge Protection outlet to Battery Backup plus Surge Protection outet.

Ensure that the fuse or circuit breaker for the outlet is not tripped, and that the wall switch controlling the outlet (if any) is in the ON position.

Ensure that the equipment you want to stay powered during a power failure is plugged into the “Battery Backup plus Surge Protection” outlets and NOT the “Surge Protection” outlet.

Make sure the equipment plugged into the outlets of the unit are not overloading the capacity of the unit. Try disconnecting some of the equipment and see if the problem continues.

The Back-UPS ES is operating normally.

The Back-UPS ES can only operate on battery power for a limited amount of time. The unit will eventually turn off when the available battery power has been used. Allow the unit to recharge for 5 hours before continuing use of the unit.

The output waveform is designed for computers and computer-related equipment. It is not designed for use with motor-type equipment.

Contact APC Technical Support for further troubleshooting.

The Back-UPS ES is operating normally and using battery power. Once On Battery, you should save your current work, power down your equipment, and turn the unit OFF. Once normal power is restored, you may turn the unit back ON and power your equipment.

The Back-UPS ES is about to shut off due to a low battery charge condition! When the unit beeps once every second, the battery has about 2 minutes of power remaining. Immediately power down your computer and turn the unit OFF. When normal power returns, the unit will recharge the battery.

Allow the unit to charge by leaving it plugged into the wall at least 16 hours.

As a battery ages, the amount of runtime available will decrease. You can replace the battery by ordering one at www.apc.com/ru. Batteries also age prematurely if the Back-UPS ES is placed near excessive heat.

Specifications

Model BE525-RS

Input Voltage 230 V AC Nominal

Frequency 47 - 53 Hz

Brownout Transfer 160 V AC, typical

Over-voltage Transfer 280 V AC, typical

Output Battery Backup with Surge

Capacity (3 outlets)

Surge Only Capacity (1 outlet) 6 Amps (including UPS output)

Voltage - On Battery 230 V AC +

Transfer Time 5 ms typical, 10 ms maximum

Protection and Filter AC Surge Protection Full time, 150 joules

Telephone Surge Protection Single line (2-wire)

EMI/RFI Filter Full time

AC Input Resettable circuit breaker

Battery Type Sealed, maintenance-free lead acid

Typical Life 3 - 6 years depending on the number of

discharge cycles and environmental temperature

Physical Net Weight 7.3 kg (16 lb)

Size (UPS only) 12 x 28.5 x 19.7 cm

Operating Temperature

Storage Temperature

Operating Relative Humidity 0 to 95% non-condensing

Operating Elevation 0 to 10,000 ft (0 to 3,000m)

525 VA / 300 W

(step-approximated sine wave)

(4.72” (H) x 11.2” (W) x 7.8” (D))

C to 40oC (+32oF to 104oF)

-15

C to 45oC (+5oF to 113oF)

APC Contact Information

Online Technical Support . . . . . . . . . . http://support.apc.com

Web Site . . . . . . . . . . . . . . . . . . . . . . . www.apc.com/ru

Worldwide . . . . . . . . . . . . . . . . . . . . . . +1.800.800.4272

APC Russia: . . . . . . . . . . . . . . . . . . . 7 (095) 916 71 66 Technical Support

7 (095) 929 90 95 Sales Support

Order Replacement Battery

Replace with an APC qualified battery. Replacement batteries can be ordered from APC Global Services. Have your Back-UPS ES model number available when ordering. Your model number can be found on the bottom of the unit.

Warranty

The standard warranty is 2 years from the date of purchase. APC’s standard procedure is to replace the original unit with a factory-reconditioned unit. Customers who must have the original unit back due to assigned asset tags and set depreciation schedules must declare such a need at first contact with APC Technical Support. APC will ship the replacement unit once the defective unit is received by the repair department, or cross-ship upon the provision of a valid credit card number. The customer pays for shipping to APC. APC pays ground freight transportations costs back to the customer.

Service

1. Consult the Troubleshooting section to eliminate common problems.

2. Verify the battery is connected (see Battery Replacement) and the Circuit Breaker is not tripped (see Troubleshooting section).

If you still have problems or questions, please contact APC via the internet or at one of the phone numbers listed below.

3. Before contacting APC, please be sure to record the date purchased, UPS model, and serial number (on bottom of unit).

4. Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative. If this is not successful, the representative will issue a Return Material Authorization Number (RMA#) and a shipping address.

Pack the unit in its original packaging. If the original packaging is not available, ask APC Technical Support about obtaining a new set. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under the warranty (insuring the package for full value is recommended).

5. Write the RMA# on the outside of the package.

6. Return the unit by insured carrier to the address given to you by the APC Technical Support representative.