APC Switched Rack Power Distribution Unit-PDU User Manual

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Contents

Introduction--1

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features of the PDU 1

Access Procedures

Overview 3 Access priority for logging on 3 Types of user accounts 4

How to Recover From a Lost Password

Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Single-phase 8 Three-phase 8 Link-RX/TX (10/100) LED 10 Status LED 10 Load indicator LED 11

Watchdog Features

Overview 12 Network interface watchdog mechanism 12 Resetting the network timer 12

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

. . . . . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Control Console--13

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview 13 Remote access to the control console 13 Local access to the control console 14

Main Screen

Control Console Menus

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Example main screen 15 Information and status fields 15

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Menu structure 18 Main menu 19 Device Manager option 19

Network option 19 System option 20

Web Interface--21

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Overview 21 Supported Web browsers 22 URL address formats 23

Summary Page

Status 24 Quick status tab 25 Navigation menu 25

Navigation Menu

Overview 26 Selecting a menu to perform a task 27 Help menu 28 Links menu 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Device Manager Menus--30

Outlet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Control outlets 30 Configure outlet settings and outlet name 31

Switched Rack PDU Settings

Configure Load Thresholds 33 Configure Device Settings 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Event-Related Menus--36

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Event Log

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Event Actions (Web Interface Only)

Overview 36 Menu options 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Overview 38 Logged events 39 Web interface 39 Control console 40 How to use FTP to retrieve log files 41

. . . . . . . . . . . . . . . . . . . . . . 43

Overview 43 Severity levels 44 Event log action 44 SNMP traps action 44 Email action 45

Event Recipients

Overview 46 Trap receiver settings 46

E-mail Feature

Overview 47 DNS servers 48 SMTP settings 48 Email Recipients 49

How to Configure Individual Events

Event List page 51 Detailed Event Action Configuration page 51

System Menu--52

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Overview 52 Menu options 53

Option Settings

User Manager 54 Outlet Manager 55 Identification 56 Date & Time 56 Tools 58 Links (Web interface) 59 About System 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Network Menu--61

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

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Option Settings

Overview 61 Menu options 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

TCP/IP 62 DNS 64

iii

Ping utility (control console) 65 FTP Server, and Telnet & Web options 66 SNMP 67 Email 68

Boot Mode--69

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Overview 69 DHCP & BOOTP boot process 70

DHCP Configuration Settings

Switched Rack PDU settings 71 DHCP response options 73

Security--76

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Planning and implementing security features 76 Port assignments 76 User names, passwords, community names 76

Summary of access methods 77

Authentication

Authentication versus encryption 78 Firewalls 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Product Information--80

Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Life-Support Policy

Index--84

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Limited warranty 80 Warranty limitations 81 Obtaining service 81

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

General policy 83 Examples of life-support devices 83

Introduction

Product Description

Features of the PDU

The APC® Switched Rack Power Distribution Unit (PDU) is a stand-alone, network-manageable device that allows programmable control of eight, sixteen, or twenty-four power outlets (depending on the model).

You can control a PDU remotely through its Web, control console (serial or telnet), or SNMP interfaces.

PDUs have these additional features:

• Independent outlet control

• Power sequencing

• 24 independent Outlet User accounts

• Three levels of user access accounts:

– Administrator

– Device Manager

– Outlet User

• Event Log accessible by Telnet, FTP, serial connection, or a Web browser

• E-mail notifications for PDU events and system events

• SNMP traps and e-mail notifications based on the severity level of PDU and system events

• Basic and MD5 authentication for password security

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The PDU does not provide power protection. Therefore, APC does not recommend plugging a unit directly into any unprotected power source, such as a wall outlet.

Initial setup

You must define three TCP/IP settings for the Switched Rack PDU before it can operate on the network.

• IP address of the PDU

• Subnet mask

• IP address of the default gateway

To configure the TCP/IP settings, see the Switched Rack PDU Installation and Quick Start Manual, provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in printed form.

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Access Procedures

Overview

The PDU has two internal interfaces (control console and Web interface) which provide menus with options that allow you to manage the PDU. The SNMP interface also allows you to use an SNMP browser with the

PowerNet

Access priority for logging on

Only one user at a time can log on to the PDU to use its internal user

Management Information Base (MIB) to manage the PDU.

For more information about the internal user interfaces, see

Control Console and Web Interface. To use the PowerNet

MIB with an SNMP browser, see the PowerNet® SNMP Management Information Base (MIB) Reference Guide (\doc\mibgde.pdf),which is provided on the APC Switched Rack Power Distribution Unit Utility CD.

interface features. The priority for access is as follows:

• Local access to the control console from a computer with a direct serial connection to the PDU always has the highest priority.

• Telnet access to the control console from a remote computer has priority over Web access.

• Web access has the lowest priority.

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Types of user accounts

The PDU has three levels of access (Administrator, Device Manager, and Outlet user), all of which are protected by password and user name requirements.

• An Administrator can use all of the management menus available in the control console and the Web interface. The Administrator’s default user name and password are both apc.

• A Device Manager can use only the following menus (the default user name is device and the password is apc):

– the Device Manager menu and its sub-menus in the control

console, and all menus in the top section of the navigation panel of the Web Interface (Switched Rack PDU and Outlets)

– the Log option in the Events menu in the Web interface (A Device

Manager can also access the event log in the control console by pressing C

• An Outlet User can access only the following menus:

– the Control option of the Outlets menu on the web interface

– the Device Manager menu and the Phase Monitor, Outlet

Control, and Power Supply Status sub-menus in the control console

To set the Administrator, Device Manager, or Outlet user User Name and Password settings, see User Manager or

Outlet Manager.

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TRL-L.)

How to Recover From a Lost Password

You can use a local computer that connects to the PDU through the serial port on the front panel of the unit.

1. Select a serial port at the local computer, and disable any service which uses that port.

2. Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front panel of the PDU.

3. Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4. Press

5. Press the Reset button on the Switched Rack PDU, which causes the Switched Rack PDU to restart, a process that typically takes approximately 15 seconds.

6. Press prompt, then use apc for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must start the login procedure again at step 4.)

7. From the Control Console menu, select System, then User Manager.

8. Select Administrator, and change the User Name and Password settings, both of which are now defined as apc.

9. Press

Reconnect any cable that you disconnected in step 2 and restart any service that you disabled in step 1.

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ENTER twice to display the User Name prompt.

ENTER as many times as necessary to redisplay the User Name

CTRL-C and log off.

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Upgrading Firmware

For a complete description of how to download a firmware upgrade for your PDU, see the Management Card

Addendum (.\doc\Addendum.pdf) on the provided APC PDU Utility CD.

You can use a local computer that connects to the PDU through the serial port on the front panel of the unit.

1. Select a serial port at the local computer, and disable any service which uses that port.

2. Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front panel of the PDU.

3. Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4. Press

5. Enter your user name and password (both apc, for administrators only) and press the

6. From the Control Console menu, select System, then Tools, then XMODEM.

7. At the prompt Perform transfer with XMODEM-CRC? type and press

8. The system will then prompt you to choose a transfer rate and to change your terminal settings to match the transfer rate. Press to set the Switched Rack PDU to accept the download.

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ENTER twice to display the User Name prompt.

ENTER key.

YES,

ENTER.

ENTER

9. In the terminal program, send the file using the XMODEM protocol.

Upon completion of the transfer, the console will prompt you to restore the baud rate to normal.

Do not interrupt the download.

aution

The PDU will reboot when the download is complete.

Upgrading the firmware will not interfere with the operation of the outlets.

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Front Panel

Single-phase



Three-phase

Reset

- OK

- Warning

- Overload

Amps



- OK

- Warning

- Overload

to invert display



L3L2L1

to inver t displa y.

Press and hold

Press to

select line.

Press an d hold

Link - Rx/Tx 10/100

Status

Serial Port



Link - Rx/Tx 10

Status

100

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Reset





Amps

Serial Port



Item Function

Load Indicator LED Identifies overload and warning conditions for the



displayed phase. See Load indicator LED.

Input Selector On three-phase models, press the input selector to



monitor the current of the next phase. For either 1- or 3-phase units, press and hold the input selector to invert the display. At five seconds, an AA is displayed, at ten seconds the displayed numbers invert.

10/100 Base-T connector



Status LED



Link-RX/TX LED



RJ-12 Serial Port Connects the PDU to a terminal emulator program



Current Meter Displays the current (amps) for the phase indicated



Reset Button



Connects the PDU to the network.

See Status LED.

See Link-RX/TX (10/100) LED.

for local access to the control console (use the supplied serial cable 940-0144).

by the illuminated Load Indicator LED. On 3-phase units, the meter will cycle through the phases, displaying the current for each phase for 3 seconds. If an internal communication failure or power supply failure occurs, the meter will display an “Er,” which can be cleared by pressing the input selector.

Resets the PDU without affecting the outlet status.

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Link-RX/TX (10/100) LED

This LED indicates the network status.

Condition Description

Off

Flashing Green

Flashing Orange

Solid Green or Orange

The device which connects the PDU to the network is off or not operating correctly.

The PDU is receiving data packets from the network at 10 Megabits per second (Mbps).

The PDU is receiving data packets from the network at 100 Megabits per second (Mbps).

The Switched Rack PDU is receiving no network traffic.

Status LED

This LED indicates the network status of the PDU.

Condition Description

Off The PDU has no power.

Solid Green The PDU has valid TCP/IP settings.

Flashing Green The PDU does not have valid TCP/IP settings.

Solid Orange

Flashing Orange The PDU is making BOOTP

1 If you do not use a BOOTP server, see the Switched Rack PDU Installation and Quick Start

Manual provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in printed format to configure the TCP/IP settings.

2 To use a BOOTP server, see the Management Card Addendum (.\doc\Addendum.pdf) on the

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APC Switched Rack Power Distribution Unit Utility CD.

A hardware failure has been detected in the PDU. Contact APC

Worldwide Customer Support.

requests.

Load indicator LED

The load indicator LED identifies overload and warning conditions for the displayed phase.

Condition Description

Solid Green

Yell o w

Red

The displayed phase is below the current overload thresholds.

The displayed phase is in a Near Overload Warning condition. The current is above the Near Overload Warning threshold.

The displayed phase is in an Overload condition. The current is above the Overload Alarm threshold.

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Watchdog Features

Overview

To detect internal problems and recover from unanticipated inputs, the PDU uses internal, system-wide watchdog mechanisms. When it restarts itself to recover from an internal problem, a System: Warmstart event is recorded in the Event Log.

Network interface watchdog mechanism

The PDU implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For example, if the PDU does not receive any network traffic for 9.5 minutes (either direct traffic, such as SNMP, or broadcast traffic, such as an Address Resolution Protocol [ARP] request), it assumes that there is a problem with its network interface and restarts itself.

Resetting the network timer

To ensure that the PDU does not restart if the network is quiet for 9.5 minutes, the PDU attempts to contact the Default Gateway every 4.5 minutes. If the gateway is present, it responds to the PDU, and that response restarts the 9.5-minute timer. If your application does not require or have a gateway, specify the IP address of a computer that is running on the network most of the time and is on the same subnet. The network traffic of that computer will restart the 9.5-minute timer frequently enough to prevent the PDU from restarting.

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Control Console

How to Log On

Overview

You can use either a local (serial) connection, or a remote (Telnet) connection to access the control console.

Use case-sensitive User Name and Password entries to log on (by default, apc and apc, for an Administrator, or device and apc, for a Device Manager).

If you cannot remember your user name or password, see

How to Recover From a Lost Password.

Remote access to the control console

You can use Telnet to log on to the control console.

1. At a command prompt, type telnet and the System IP address for the Switched Rack PDU (when the PDU uses the default telnet port of

23), and then press E

telnet 139.225.6.133

2. Enter your user name and password.

If the PDU uses a non-default port number (between 5000 and 32767), you need to include a colon or a space (depending on your telnet client) after the IP address and then the port number.

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NTER. For example:

Local access to the control console

You can use a local computer that connects to the Switched Rack PDU through the serial port on the front of the unit.

1. Select a serial port at the local computer, and disable any service which uses that port.

2. Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front of the Switched Rack PDU.

3. Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4. Press

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ENTER twice to display the User Name prompt.

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Main Screen

Example main screen

The main screen that is displayed when you log on to the control console of a Switched Rack PDU.

User Name : apc Password : ***

------------------------------------------------------------------------------Name : MS3 Test Unit Date : 2/10/2003 Contact : Bill Cooper Time : 10:16:58 Location : Testing Lab User : Administrator UpTime :0Days0Hours43Minutes Stat:P+N+A+

Switched Rack PDU: Communication Established

------- Control Console -------------------------------------------------------

1- Device Manager 2- Network 3- System 4- Logout

<ESC>- Main Menu, <ENTER>- Refresh, <CTRL-L>- Event Log

Information and status fields

Main screen information fields.

• Two fields identify the APC operating system (AOS) and application (APP) firmware versions. The application firmware uses a name that identifies the type of device that connects to the network. In the

Example main screen, the application firmware for the Switched Rack

PDU is displayed.

Network Management Card AOS v1.1.6

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Rack PDU APP v1.0.0

• Three fields identify the system Name, Contact, and Location values.

Name : MS3 Test Unit Contact : Bill Cooper Location : Testing Lab

To set the Name, Contact, and Location values, see

System Menu.

•An Up Time field reports how long the Switched Rack PDU has been running since it was last reset or since power was applied.

Up Time : 0 Days 0 Hours 43 Minutes

• Two fields identify when you logged on, by Date and Time.

Date : 2/24/2003 Time : 10:16:58

•A User field identifies whether you logged on as Administrator, Device Manager, or Outlet User.

User : Administrator

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Main screen status fields.

•A Stat field reports the Switched Rack PDU status.

Stat:P+N+A+

P+ The APC operating system (AOS) is functioning properly.

N+ The network is functioning properly.

N? A BOOTP request cycle is in progress.

N– The Switched Rack PDU failed to connect to the network.

N! Another device is using the IP address of the Switched Rack PDU.

A+ The application is functioning properly.

A– The application has a bad checksum.

A? The application is initializing.

A! The application is not compatible with the AOS.

If the AOS status is not P+, contact APC Worldwide

Customer Support, even if you can still access the Switched

Rack PDU.

• A Switched Rack PDU model and name field reports the status of the Switched Rack PDU. For example:

Switched Rack PDU: Communication Established

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Control Console Menus

Menu structure

The menus in the control console list options by number and name. To use an option, type the corresponding number and press any on-screen instructions.

For menus that allow you to change a setting, you must use the Accept Changes option to save the changes you made.

While in a menu, you can also do the following:

ENTER, then follow

• Type the menu has help available)

• Press

• Press current menu

• Press

• Press Manager only)

? and press ENTER to access brief menu option descriptions (if

ENTER to refresh the menu

ESC to go back to the menu from which you accessed the

CTRL-C to return to the main (control console) menu

CTRL-L to access the event log (Administrator and Device

For information about the event log, see Event-Related

Menus.

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Main menu

The main control console menu has options that provide access to the management features of the control console:

1- Device Manager 2- Network 3- System 4- Logout

When you log on as Device Manager or as an Outlet User, you will not have access to the System or Network menus.

Device Manager option

This option accesses the Device Manager menu. Select the components you want to manage from this menu. To do any of the following tasks, see

Device Manager Menus:

1- Phase Monitor/Configuration 2- Phase Outlet Restriction Configuration 3- Outlet Control/Config

4- Power Supply Status

Option four not available to outlet users.

Network option

To do any of the following tasks, see Network Menu:

• Configure the TCP/IP settings for the Switched Rack PDU

• Use the Ping utility

• Define settings that affect the FTP, Telnet, Web interface, SNMP, e-

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mail, and DNS features of the Switched Rack PDU

System option

To do any of the following tasks, see System Menu:

• Control Administrator, Device Manager, and Outlet User access

• Define the system Name, Contact, and Location values

• Set the date and time used by the Switched Rack PDU

• Restart the Switched Rack PDU

• Reset control console settings to their default values

• Access system information about the Switched Rack PDU

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Web Interface

How to Log On

Overview

You can use the DNS name or System IP address of the Switched Rack PDU for the URL address of the Web interface. Use your case-sensitive User Name and Password settings to log on (by default, apc and apc, for an Administrator, or device and apc, for a Device Manager).

For information about the Web page that appears when you log on to the Web interface, see Summary Page.

If you use MD5 authentication, you will need to enter your 15–32 character authentication phrase to log on.

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Supported Web browsers

You can use the Microsoft® Internet Explorer (IE) browser (5.0 or higher) or

the Netscape through its Web interface.

Some Web interface features (data verification and event log) require that you enable the following for your Web browser:

• JavaScript

•Java

• Cookies

In addition, the PDU cannot work with a proxy server. Therefore, before you can use a Web browser to access its Web interface, you must do one of the following:

• Configure the Web browser to disable the use of a proxy server for the PDU

• Configure the proxy server so that it does not proxy the specific IP address of the PDU

browser (4.0.8 or higher) to access the Switched Rack PDU

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URL address formats

Type the DNS name or IP address of the Switched Rack PDU in the Web browser’s URL address field and press E http:// is automatically added by the browser.

If the error “You are not authorized to view this page” occurs (Internet Explorer only), someone is logged on to the Web interface or control console. If the error “No Response” (Netscape) or “This page cannot be displayed” (Internet Explorer) occurs, Web access may be disabled, or the PDU may use a non-default Web-server port that you did not specify correctly in the address.

For more information, see FTP Server, and Telnet & Web

options.

• For a DNS name of Web1, the entry would be:

http://Web1

NTER. Except as noted below,

• For a System IP address of 158.205.12.114, when the PDU uses the default port (80) at the Web server, the entry would be:

http://158.205.12.114

• For a System IP address of 158.205.12.114, when the PDU uses a non-default port (5000, in this example) at the Web server, the entry would be:

http://158.205.12.114:5000

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For Internet Explorer, you must type http:// as part of the address when any port other than 80 is used. Omitting http://causes the error “This page cannot be displayed.” For more information, see FTP Server, and Telnet & Web

options.

Summary Page

When you log on to the web interface at the Switched Rack PDU, the status view is displayed at the right side of the screen, the quick status tab is displayed at the upper right, and the navigation menu is displayed at the left.

Status

The Status view has three sections:

• The Device Status section reports any active alarm or warning conditions and displays the load for each phase, including a graphic representation of the load thresholds.

• The Outlet Status section shows the number, phase (for 3-phase models), state (on, off), and name of the outlet.

• The Switched Rack PDU Parameters section shows the following:

– The Name, Contact, and Location information for the PDU

– The date and time you logged on

– The Type of User (Administrator, Device Manager, or Outlet

User)

– The time(Up Time) the PDU has been running continuously since it

was last reset or power was applied

– The rating of the PDU (1- or 3-phase, and the maximum rated amps

per phase)

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Quick status tab

The quick status tab is displayed at the upper right on every page in the Web interface. The tab shows active alarms and warnings, and a link to the online help.

• Click the question mark (?) icon to access the online help for the displayed page

• Click the green “device operating normally” icon to return to the status screen where the current for each phase is displayed

• Click the warning icon to return to the status screen where active warnings are displayed. Put the mouse cursor on the icon to view details of the warning

• Click the alarm icon to return to the status screen where active alarms are displayed. Put the mouse cursor on the icon to display details of the alarm

Device Manager Menus

Outlet Settings

Control outlets

Web interface. To control the outlets on your Switched Rack PDU

individually or as a group, select the check boxes next to the outlet numbers or the Apply to all Outlets check box in the Outlets menu. Select a Control Action from the list and press the Next >> button to go to a confirmation page that explains the action and prompts you to execute or cancel the action.

Control Console. Select Outlet Control/Config from the Device

Manager menu to display a list of outlets. You can control each outlet

separately or configure all of the outlets simultaneously, but you cannot control small groups of outlets as you can in the Web interface. Choose the number of each outlet you want to control and press ENTER. Choose option 1, Control Outlet, and select a control action. On the confirmation screen that outlines the action to be executed, type Yes at the prompt to perform the action.

Option Description

No Action (Web interface only)

On Immediate Apply power to the selected outlets.

On Delayed

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Off Immediate Remove power from the selected outlets.

Do nothing.

Apply power to each selected outlet according to its value for

Power On Delays.

Option Description

Off Delayed

Reboot Immediate

Reboot Delayed

Cancel Pending Commands

Remove power from each selected outlet according to its value for Power Off Delay.

Remove power from each selected outlet. Then apply power to each of these outlets according to its value for Reboot Duration.

Remove power from each selected outlet according to its value for Power Off Delay. Wait until all outlets are off (the highest value for Reboot Duration), and then apply power to each outlet according to its value for Power On Delay.

Cancel all commands pending for the selected outlets and keep them in their present state.

Configure outlet settings and outlet name

Web Interface. To configure the outlet settings and outlet name:

1. Select the Configuration option of the Outlets menu, and click the Configure button.

2. Select the check boxes next to the numbers of the outlets you want to modify or select the All Outlets checkbox.

3. Enter values for Power On Delay, Power Off Delay, or Reboot Duration and click the Apply button below the list to apply the changes to the selected outlets.

On the same menu, select the outlets you want to rename, and enter a Name and Link for the selected outlets. Click the Apply button to accept the changes.

Some screens have more than one Apply button. Click the button immediately below the list to which you made changes.

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Control Console. To configure the outlet settings and outlet name:

1. Select Outlet Control/Config from the Device Manager menu.

2. Choose the number of the outlet you want to control, and press

3. Choose option 2, Configure Outlet, to display and change the Outlet

name, Power on delay, Power off delay, and Reboot duration.

Setting Description

Power On Delay

Power Off Delay

Reboot Duration

Name

Link (Web interface only)

Set the number of seconds that the PDU waits after a command is issued before applying power to an outlet.

Set the number of seconds that the PDU waits after the command is issued before removing power from an outlet.

Set the number of seconds an outlet remains off before restarting.

Set the name for an individual outlet or a group of outlets. The name is displayed next to the outlet number on status screens.

Defines HTTP links to relevant Web sites.

ENTER.

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Switched Rack PDU Settings

Configure Load Thresholds

Web interface. Select Switched Rack PDU from the navigation menu

and and click the Configure button in the Load Management section. Set the Overload Alarm thresholds, Near Overload Warning thresholds, Low Load Warning thresholds, and Outlet Restrictions for each phase. Press the Apply button in that section to set the selected values.

Control console. Select Phase Monitor/Configuration on the Device

Manager menu. Select a phase (for 3-phase units). Select Low Threshold (amps), Warning Threshold (amps), or High Threshold (amps) and

press

ENTER.

To set the overload outlet restriction, select on the Device manager menu. For 3-phase units, select a phase to display and change the Outlet Phase Restriction.

Setting Description

Overload Alarm Threshold

Near Overload Warning Threshold

Low Load Warning Threshold

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Outlet Restriction Configuration

Set the number of amps that will cause an overload of this phase.

Set the number of amps at which to generate a warning that the PDU is nearing overload of a phase.

Set the low threshold, in amps, for the current drawn from this phase during normal operation. A load at or below this level generates a warning.

Setting Description

Overload outlet restriction

Prevent users from applying power to outlets during an overload condition. You can set the following restrictions for each outlet:

• None: You can apply power to outlets regardless of an Overload Alarm or Near Overload Warning.

• On Warning: You cannot apply power to an outlet on the selected phase if the current for that phase has exceeded the Near Overload Warning threshold.

• On Overload: You cannot apply power to an outlet on the selected phase if the current for that phase has exceeded the Overload Alarm threshold.

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Configure Device Settings

Web interface. Select Device Settings on the Switched Rack PDU

menu, click the Configure button and configure the Name and Location fields for the PDU, and set the Coldstart Delay.

Control console.

1. Select Outlet Control/Config from the Device Manager menu.

2. Select Master Control/Config from the displayed list.

3. Select Master Outlet Configuration from the next menu displayed.

4. Change the Name, Location, or Coldstart Delay from this menu.

To change the Name, Location, and Contact fields in the control console, see Identification.

Setting Description

Name Set the name of the PDU.

Location Set the location of the PDU.

Coldstart Delay

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The time that the Switched Rack PDU delays applying power to the outlets after AC power has been applied to the PDU.

Event-Related Menus

Introduction

Overview

The Events menu provides access to the options that you use to do the following tasks:

• Access the event log

• Define the actions to be taken when an event occurs, based on the severity level of that event

– Event logging

– SNMP trap notification

– E-mail notification

You can use only the Web interface to define which events will use which actions, as described in Event Log and How to

Configure Individual Events.

• Define up to four SNMP trap receivers, by NMS-specific IP address, for event notifications by SNMP traps.

• Define up to four recipients for event notifications by e-mail.

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Menu options

In the Web interface, all of the events options are accessed through the Events menu. In the control console, access the available events-related options as follows:

• Use the Email option in the Network menu to define the SMTP server and e-mail recipients.

• Use the SNMP option in the Network menu to define the SNMP trap receivers.

• Use Ctrl-L to access the Event Log from any menu.

For information about the settings available from the Events menu options, and about the e-mail feature, see the following descriptions:

• Event Log

• Event Actions (Web Interface Only)

• Event Recipients

• E-mail Feature

• How to Configure Individual Events

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Event Log

Overview

The Switched Rack PDU supports event-logging for all embedded management card application firmware modules. To record and display embedded management card and Switched Rack PDU events, you can use any of the following to view the Event Log:

• Web interface

• Control console

• FTP

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Logged events

By default, any event which causes an SNMP trap will be logged, except for SNMP authentication failures. Additionally, the Switched Rack PDU will log its abnormal internal system events. However, you can use the Actions option in the Web interface’s Events menu to disable the logging of events based on their assigned severity level, as described in Event Actions (Web

Interface Only).

Some System (embedded management card) events do not have a severity level. Even if you disable the event log for all severity levels, events with no severity level will still be logged.

To access a list of the System (embedded management card) and Switched Rack PDU (Device) events, see Event

List page.

Web interface

The Log option in the Events menu accesses the event log. This log displays all of the events that have been recorded since the log was last deleted, in reverse chronological order. The Delete Log button clears all events from the log.

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Control console

Press CTRL-L to display up to 300 events from the event log, in reverse chronological order. Use the events. While viewing the log, type d and press from the log.

After events are deleted, they cannot be retrieved.

SPACE BAR to scroll through the recorded

ENTER to clear all events

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How to use FTP to retrieve log files

You can use FTP to retrieve a tab-delineated event log (event.txt) file that you can import into a spreadsheet application.

• The file reports all of the events (event.txt) recorded since the log was last deleted.

• The file includes information that the event log does not display.

– The version of the file format (first field)

– The date and time the file was retrieved

– The Name, Contact, and Location values, and the IP address of

the Switched Rack PDU

– In the event.txt file, the unique event code for each recorded event

The Switched Rack PDU uses a 4-digit year for log entries. You may need to select a four-digit date format in your spreadsheet application to display all four digits of the year.

To use FTP to retrieve the event.txt file:

1. At a command prompt, type ftp and the Rack PDU, and press Network menu has been changed from its default value (21), you must use the non-default value in the you must use a colon to add the port number to the end of the IP address. For Windows (including spaces):

ftp>open ip_address port_number

2. Use your case-sensitive user name and password to log on as either

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IP address of the Switched

ENTER. If the Port setting for FTP Server in the

FTP command. For some FTP clients,

FTP clients, use the following command

an Administrator or a Device Manager User.

– For Administrator, apc is the default for User Name and

Password.

– For Device Manager, device is the default for User Name, and

apc is the default for Password.

3. Use the get command to transmit the text version of the event log to your local drive.

ftp>get event.txt

4. You can use the del command to clear the contents of the event log.

ftp>del event.txt

You will not be asked to confirm the deletion.

If you clear the event log, a new event.txt file will be created to record the Deleted Log event.

5. Type quit at the ftp> prompt to exit from FTP.

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Event Actions (Web Interface Only)

Overview

The Actions option is available only on the Web interface’s Events menu. This option allows you to select which actions will occur for events that have a specified severity level:

• Event Log selects which severity levels cause an event to be recorded in the event log. See Event log action.

• SNMP Traps selects which severity levels cause SNMP traps to be generated. See SNMP traps action.

• Email selects which severity levels cause e-mail notifications to be sent. See Email action.

Click Details to access a complete list of the System (embedded management card) and Device (Switched Rack PDU) events that can occur, and then edit the actions that will occur for an individual event, as described in How to Configure Individual Events. Click Hide Details to return to the Actions option.

Modifying events on the Configure Event Action by Severity Level page, will override any changes you have made to individual events on the Details page.

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Severity levels

Except for some System (embedded management card) events that do not have a severity level,events are assigned a default severity level based on their seriousness.

• Informational: Indicates an event that requires no action, such as a notification of a return from an abnormal condition.

• Warning: Indicates an event that may need to be addressed if the condition continues, but does not require immediate attention.

• Severe: Indicates an event that requires immediate attention. Unless resolved, severe Device and System events can cause incorrect operation of the Switched Rack PDU or its embedded management card.

Event log action

You can disable the recording of events in the event log. By default, all events are recorded, even events that have no severity level assigned.

Even if you disable the event log action for all severity levels, system (embedded management card) events that have no severity level assigned will still be logged.

For more information about this log, see Event Log.

SNMP traps action

By default, the SNMP Traps action is enabled for all events that have a

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severity level assigned. However, before you can use SNMP traps for event notifications, you must identify the network management stations (NMSs) that will receive the traps by their IP addresses.

To define up to four NMSs as trap receivers, see Event

Recipients.

Email action

By default, the Email action is enabled for all events that have a severity level assigned. However, before you can use e-mail for event notifications, you must define the e-mail recipients.

See E-mail Feature.

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Event Recipients

Overview

The Web interface and control console both have options that allow you to define up to four trap receivers and up to four e-mail addresses to be used when an event occurs that has the SNMP traps or e-mail enabled.

See Event Actions (Web Interface Only)

Trap receiver settings

To define which NMSs will receive traps:

• In the Web interface, use the Recipients option of the Events menu.

• In the control console, use the SNMP option in the Network menu.

Choose one of the trap receivers to modify, or select Settings and enable SNMP access for all trap receivers.

Item Definition

Community Name

Receiver NMS IP

Generation (Web interface) Trap Generation (control

console)

Authentication Traps

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This setting defines the password (maximum of 15 characters) used when traps are sent to the NMS identified by the Receiver NMS IP setting.

Identifies by IP address the NMS that will receive traps. If this setting is 0.0.0.0 (the default value), traps will not be sent to any NMS.

Enables (by default) or disables the sending of any traps to the NMS identified by the Receiver NMS IP setting.

Enables or disables the sending of authentication traps to the NMS identified by the Receiver NMS IP setting.

E-mail Feature

Overview

You can use the Simple Mail Transfer Protocol (SMTP) to send e-mail to up to four recipients when an event occurs.

To use the e-mail feature, you must define the following settings:

• The IP addresses of the primary and secondary Domain Name Service (DNS) servers, as described in DNS servers

• The DNS name of the SMTP server and the From Address setting for SMTP, as described in SMTP settings

• The e-mail addresses for a maximum of four recipients, as described in

Email Recipients

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DNS servers

The Switched Rack PDU cannot send any e-mail messages unless the IP address of the primary DNS server is defined (see DNS servers).

The Switched Rack PDU will wait a maximum of 15 seconds for a response from the primary or (if specified) the secondary DNS server. If the Switched Rack PDU does not receive a response within that time, e-mail cannot be sent. Therefore, use DNS servers that are on the same segment as the Switched Rack PDU or on a nearby segment (but not across a WAN).

Once you define the IP addresses of the DNS servers, verify that DNS is working correctly. Enter the DNS name of a computer on your network to test whether you can look up the IP address for that DNS name.

SMTP settings

The Email option in the Network menu accesses the following settings:

Setting Description

SMTP Server

From Address

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Defines the SMTP server by its DNS name.

Note: This definition is required only when the SMTP Server option

(see Email Recipients) is set to Local.

Defines the contents of the From field in the e-mail messages sent by the Switched Rack PDU.

Note: The SMTP server’s configuration may require that you use a

valid user account on the server for this setting. See the server’s documentation for more information.

Email Recipients

In the Web interface, the Recipients option of the Events menu or the Configure the Email recipients link in the “Email Configuration” page

accesses the settings you use to identify up to four e-mail recipients.

In the Web interface, use the Email Test option to send a test message to a configured recipient.

In the control console, the Email option of the Network menu accesses the e-mail recipients settings.

Setting Description

Defines the user and domain names of the recipient.

• To bypass the DNS lookup of the mail server’s IP address, use the IP address in brackets instead of the e-mail domain name. For example, use jsmith@[xxx.xxx.xxx.xxx] instead of jsmith@company.com. This is useful

To Address

when DNS lookups are not working correctly.

• To use e-mail for paging, use the e-mail address for that recipient’s pager gateway account (for example, myacct100@skytel.com). The pager gateway pages the recipient. The recipient’s pager must be able to use textbased messaging.

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Setting Description

Generation Enables (by default) or disables sending e-mail to the recipient.

Selects the format used for e-mail messages: Short: Identifies only the event that occurred. For example:

Switched Rack PDU: Near Overload On phase 1

Long: Includes information about the Switched Rack PDU, and the event. For example:

Name: TestLab

Format

Location: Building 3 Contact: DonAdams http://139.225.6.133 Switched Rack PDU Ser #: WS0131005294 Date: 2/26/2003 Time: 16:09:48 Code: 0x120C Warning - Switched Rack PDU: Near Overload On phase 1

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How to Configure Individual Events

Event List page

The Actions option in the Events menu opens the “Event Action Configuration” page on the Web interface. Use the Details button in this page to access a complete list of the events that can be reported by your Switched Rack PDU.

Modifying events on the Configure Event Action by Severity Level page, will override any changes you have made to individual events on the Details page.

Each event is identified by its unique code, its description, and its assigned severity level. For example:

Code Description Severity

0x0008 System: Warmstart. Severe

0x120C Switched Rack PDU: Near overload On phase 1 Warning

For information about severity levels and how they define the actions associated with events, see Event Actions (Web

Interface Only).

Detailed Event Action Configuration page

The event codes provide a link to a page that allows you to do the following:

• Change the selected event’s severity level

• Enable or disable whether the event uses the event log, SNMP traps,

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or e-mail notifications

System Menu

Introduction

Overview

Use the System menu to do the following tasks:

• Configure system identification, date and time settings, and Administrator, Device manager, and Outlet user access

• Synchronize the real-time clock for the Switched Rack PDU with a Network Time Protocol (NTP) server

• Reset or restart the Switched Rack PDU

• Define the URL links available in the Web interface

• Access hardware and firmware information about the Switched Rack PDU

• Download configuration files (control console only)

Only an Administrator has access to the System menu.

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Menu options

Unless noted, the following menu options are available in the control console and Web interface:

• User Manager

• Outlet Manager

• Identification

• Date & Time

• Tools

• Links (Web interface)

• About System

The About System option is a Help menu option in the Web interface.

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Option Settings

User Manager

Use this option to define the access values shared by the control console and the Web interface, and the authentication used to access the Web interface.

Setting Definition

Auto Logout

Authentication

Administrator and Device Manager User

User Name

Password

Authentication Phrase

The number of minutes (3, by default), before a user is automatically logged off because of inactivity.

The Basic setting (default) causes the Web interface to use standard HTTP 1.1 login (base64-encoded passwords); MD5 causes the Web interface to use an MD5-based authentication login.

OTE: Cookies must be enabled at a browser before it can be used

with MD5 authentication.

The case-sensitive name (maximum of 10 characters) used to log on at the control console or Web interface (apc, by default, for Administrator, and device, by default, for Device Manager User).

The case-sensitive password (maximum of 10 characters) always used to log on at the control console, but used to log into the Web interface only when Basic is selected for the Authentication setting (apc is the default for both Password settings).

The case-sensitive, 15–32 character phrase used to log onto the Web interface when MD5 is the Authentication setting. Admin user phrase is the default for Administrator; device user phrase is the default for Device Manager User.

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Outlet Manager

Use the Outlet User Manager option to set up user accounts that have access only to certain outlets.

Add New User to edit accounts.

Setting Definition

User Name

Password Case-sensitive password for this user account

Web interface. Choose a user name, or choose

The name of this user account Note: A user name in orange indicates that the user account has been disabled.

Authentication Phrase

User Description Identification or description of the outlet user

Account Status Enables, disables, or deletes this user

Outlet Access Selects the outlets to which users have access

Delete User Delete this user account

Control console. Select System from the control console menu. Then

select Manage Outlet Users from the User Manager menu.

Setting Definition

Add Outlet User Account

Edit Outlet User Account

Delete Outlet

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User Account

Disable Outlet User Account

Outlet user authentication phrase for use with MD5 Web authentication. This string must be 15–32 characters long.

User Name: The name of this user account Password: Case-sensitive password for this user account Description: Identification or description of the outlet user Authentication Phrase: Outlet user authentication phrase for use

with MD5 Web authentication. This string must be 15–32 characters long.

Enter the name of the outlet user account you want to delete.

Enter the name of the outlet user account to disable.

Setting Definition

Enable Outlet User Account

Edit Users Outlet Access

List Outlet Users Accounts

Enter the name of the outlet user account to enable.

Select the outlets to which users have access:

1. Enter the outlet user name you want to modify.

2. Select the numbers of the outlets to which the outlet user will have access:

• Add outlet access by entering each number and pressing after each one. Enter a blank when finished.

• Remove outlet access by entering each number preceded by a (minus sign) and pressing when finished.

Displays outlet user name, status, description, and outlet access for each outlet user account.

ENTER after each one. Enter a blank

Identification

Use this option to define the System Name, Contact, and Location values used by the SNMP agent for the Switched Rack PDU. The option’s settings provide the values used for the MIB-II sysName, sysContact, and sysLocation Object Identifications (OIDs).

For more information about the MIB-II OIDs, see the PowerNet

Reference Guide (.\doc\mibguide.pdf) provided on the APC

SNMP Management Information Base (MIB)

ENTER

Switched Rack Power Distribution Unit Utility CD.

Date & Time

Use this option to set the date and time used by the Switched Rack PDU.

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The option displays the current settings and allows you to change those settings manually or through a Network Time Protocol (NTP) Server.

Set Manually. Use this option in the Web interface, or Manual in the

control console, to set Date and Time for the Switched Rack PDU.

An Apply Local Computer Time to Switched Rack PDU option, which is available in the Web interface only, sets these values to match the date and time settings of the computer you are using to access the Web interface.

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Synchronize with Network Time Protocol (NTP) Server. Use this

option on the web interface, or Network Time Protocol (NTP) on the control console, to have an NTP Server automatically update the Date and Time settings for the Switched Rack PDU.

In the control console, use the NTP Client option to enable or disable the NTP Server updates. In the Web interface, use the Set Manually option. The updates are disabled by default.

Setting Definition

Primary NTP Server Identifies the IP address of the primary NTP server.

Secondary NTP Server

Time Zone

Update Interval

Tools

Use this option to restart the Switched Rack PDU or to reset some or all of its configuration settings to their original default values.

Action Definition

No Action (Web Interface only).

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Reboot Restarts the Switched Rack PDU.

Identifies the IP address of the secondary NTP server when a secondary server is available.

Defines the offset to be used from Greenwich Mean Time (GMT) based on the time zone in which the Switched Rack PDU is located.

Defines how often, in weeks, the Switched Rack PDU will access the NTP Server for an update (1 week minimum, 52 weeks maximum). Use Update Using NTP Now to initiate an immediate update as well.

No change to the Switched Rack PDU.

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Action Definition

Reset to Defaults Resets all configuration settings. This option will reset the

TCP/IP settings and enable DHCP and BOOTP.

Reset to Defaults Except TCP/IP

Reset Only TCP/IP to Defaults

XMODEM (serial connection only)

Resets all configuration settings except the TCP/IP settings.

Resets the TCP/IP settings only. This option will not enable DHCP and BOOTP.

Allows you to download firmware using a terminalemulation program when you use a local connection to the control console. To connect to the control console locally, see Local access to the control console.

Links (Web interface)

Use this option to modify the links to APC Web pages.

Setting Definition

User Links

Name

URL

Defines the link names that appear in the Links menu (by default, APC’s Web Site, Testdrive Demo, and Remote Monitoring).

Defines the URL addresses used by the links. By default, the following URL addresses are used:

• http://www.apc.com (APC’s Web Site)

• http://testdrive.apc.com (Testdrive Demo)

• http://rms.apc.com (Remote Monitoring)

Access Links

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APC Home Page

Note: Only links of type http:// can be used in these fields.

For information about these pages see Links menu.

Defines the URL address used by the APC logo at the top of all Web interface pages (by default, http://www.apc.com).

About System

This option identifies the following hardware information for the Switched Rack PDU: Model Number, Serial Number, Hardware Revision, Manufacture Date, and MAC Address.

This screen also displays the Name, Version, Date, and Time for the Application Module and AOS.

This information is set at the factory and cannot be changed.

The control console also includes fields for system Flash Type, and the Type, Sector, and CRC 16 for each module.

In the Web interface, except for Flash Type, this hardware information is reported by the About System option in the Help menu.

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Network Menu

Introduction

Overview

Use the Network menu to do the following tasks:

• Define TCP/IP settings, including BOOTP server settings, when a BOOTP server is used to provide the needed TCP/IP values

• Use the Ping utility

• Define settings that affect the FTP, Telnet, Web interface, SNMP, Email, and DNS features of the Switched Rack PDU.

Only an Administrator has access to the Network menu.

Menu options

Unless noted, the following menu options are available in the control console and Web interface:

• TCP/IP

• DNS

• Send DNS Query (Web interface only)

• Ping utility (control console)

• FTP Server, and Telnet & Web options

• SNMP

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• Email

Option Settings

TCP/IP

Use this option to enable or disable BOOTP, and when BOOTP is disabled, to define the three TCP/IP settings that the Switched Rack PDU needs to operate on the network.

• System IP address for the Switched Rack PDU

• Subnet mask value

• IP address of the default gateway

For information about the watchdog role of the default gateway, see Resetting the network timer.

When BOOTP is enabled (the default setting), you can affect only the BOOTP setting. A BOOTP server will provide the Switched Rack PDU with its TCP/IP settings whenever the PDU is started, reset, or restarted.

To use BOOTP, see the Addendum (.\doc\addendum.pdf) provided on the APC Switched Rack Power Distribution Unit Utility

ee also

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CD.

Current TCP/IP settings fields. The current values for System IP,

Subnet Mask, Default Gateway, the MAC Address, Host Name, and the Domain Name for the Switched Rack PDU are displayed with the TCP/IP settings in the control console and Web interface. The Ethernet Port Speed is displayed on the Web Interface only.

For more information about how to use BOOTP, see the Addendum provided on the APC Switched Rack Power

ee also

Distribution Unit Utility CD.

For more information on using BOOTP and DHCP, see Boot

Mode.

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DNS

Configure Domain Name Service Settings fields. Use these fields to

define the IP addresses of the primary and secondary Domain Name Servers (DNS) used by the Switched Rack PDU e-mail feature.

See E-mail Feature and DNS servers.

Send DNS Query (Web interface only). Use this option, available only

through the TCP/IP & DNS menu in the Web interface, to send a DNS query that tests the setup of your DNS servers.

Use the following settings to define the parameters for the test DNS request. View the result of the test DNS request in the Last Query Response field (Passed, Failed, or Not Responding).

• Use the Query Type setting to select the method to use for the DNS query:

– URL name of the server (By Name)

– P address of the server (By IP)

– Mail Exchange used by the server (By MX)

• Use the Query Question text field to specify the value to be used for the selected Query Type:

–For Name, specify the URL.

–For IP, specify the IP address.

–For MX, specify the Mail Exchange address.

• Use DNS Server to Query to select whether you want to query the Primary DNS Server or the Secondary DNS Server.

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Ping utility (control console)

Select this option, available only in the control console, to check the network connection by testing whether a defined IP address responds to the Ping network utility.

By default, the IP address of the default gateway is used. However, you can use the IP address of any device known to be running on the network.

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FTP Server, and Telnet & Web options

The Telnet and Web options are combined in the Web interface but separate in the control console.

Each of these options has a setting which enables (by default) or disables Access, and a Port setting that identifies the TCP/IP port used for communications with the Switched Rack PDU. The default Port settings are 21 (FTP), 23 (Telnet), and 80 (Web interface).

To enhance the protection provided by User Name and Password settings, change the Port setting to a unique port number from 5000 to 32767. After this change, when you log on, you must add a colon (:) (or a space, depending on your telnet client) and the non-default Port number to the IP address used. The following examples show the FTP, Telnet, and Web interface commands needed when the Port numbers have been changed to 5000 for FTP, 16512 for Telnet, and 32740 for HTTP at a management card with a System IP address of 159.215.12.114:

ftp 159.215.12.114:5000

telnet 159.215.12.114:16512

http://159.215.12.114:32740

To use FTP to download configuration files, see the Addendum (.\doc\addendum.pdf) on the APC Switched Rack Power Distribution

ee also

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Unit Utility CD.

To use FTP to access a text version of the management card’s event log, see How to use FTP to retrieve log files.

SNMP

An Access option (the Settings option in the control console) enables (by default) or disables SNMP. When SNMP is enabled, the Access Control settings allow you to control how each of the four available SNMP channels is used.

To define up to four NMSs to serve as trap receivers, see

Trap receiver settings.

Setting Definition

Community Name

NMS IP

Access Type

Defines the password (maximum of 15 characters) that an NMS defined by the NMS IP setting uses to access the channel.

Limits access to the NMS or NMSs specified by the format used for the IP address.

• 159.215.12.1 allows only the NMS with that IP address to have access.

• 159.215.12.255 allows access for any NMS on the 159.215.12 segment.

• 159.215.255.255 allows access for any NMS on the 159.215 segment.

• 159.255.255.255 allows access for any NMS on the 159 segment.

• 0.0.0.0 or 255.255.255.255 allows access for any NMS.

Selects how the NMS defined by the NMS IP setting can use the channel when that NMS uses the correct value for Community Name.

Read

Write

Disabled The NMS cannot use GETs or SETs.

The NMS can use GETs at any time, but it can never use SETs.

The NMS can use GETs at any time, and can use SETs when no one is logged onto either the control console or Web interface.

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Write+

The NMS can use GETs and SETs at any time, even when someone is logged onto the control console or Web interface.

Email

Use this option to define two SMTP settings (SMTP Server and From Address) used by the e-mail feature of the Switched Rack PDU.

For more information about these settings, see SMTP

settings; for more information about the e-mail capability of

the Switched Rack PDU, see E-mail Feature.

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Boot Mode

Introduction

Overview

In addition to using a BOOTP server or manual settings, the Switched Rack PDU can use a dynamic host configuration protocol (DHCP) server to provide the settings that it needs to operate on a TCP/IP network.

The method used to provide the network settings for the PDU depends on Boot mode, a TCP/IP option in the Network menu. To use a DHCP server to provide the network assignment for the PDU, Boot mode must be set to either DHCP & BOOTP, its default setting, or DHCP only.

For more details on DHCP and DHCP options, see RFC2131 and RFC2132.

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DHCP & BOOTP boot process

When Boot mode is set to its default DHCP & BOOTP setting, the following occurs when the Switched Rack PDU is started or reset:

1. The Switched Rack PDU makes up to five requests for its network assignment from any BOOTP server. If a valid BOOTP response is received, the PDU starts the network services and sets Boot mode to BOOTP Only.

2. If the Switched Rack PDU fails to receive a valid BOOTP response after five BOOTP requests, the PDU makes up to five requests for its network assignment from any DHCP server. If a valid DHCP response is received, the PDU starts the network services and sets Boot mode to DHCP Only.

To configure the Switched Rack PDU so that it always uses the DHCP & BOOTP setting for Boot mode, enable the

Remain in DHCP & BOOTP mode after accepting TCP/IP settings option, which is disabled by default.

3. If the Switched Rack PDU fails to receive a valid DHCP response after five DHCP requests, it repeats BOOTP and DHCP requests until it receives a valid network assignment. First it sends a BOOTP request every 32 seconds for 12 minutes, then it sends one DHCP request with a time-out of 64 seconds, and so forth.

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See Switched Rack PDU settings.

If a DHCP server responds with an invalid offer (e.g., without the APC Cookie), the Switched Rack PDU accepts the lease from that server on the last request of the sequence and immediately releases that lease. This prevents the DHCP server from reserving the IP Address associated with its invalid offer.

For more information on what a valid response requires, see

DHCP response options.

DHCP Configuration Settings

Switched Rack PDU settings

The TCP/IP option in the Network menu of the Web interface and control console accesses the network settings for the Switched Rack PDU.

Three settings (Port Speed, Host Name, and Domain Name) are available regardless of the TCP/IP option’s Boot mode selection, and three settings (Vendor Class, Client ID, and User Class) are available for any Boot mode selection except Manual.

When Boot mode is set to DHCP & BOOTP, two options are available:

• After IP Assignment in the control console (or Remain in DHCP & BOOTP mode after accepting TCP/IP settings in the Web interface): By default, this option switches Boot mode to the selection that reflects the server that provided the TCP/IP settings (DHCP Only or BOOTP Only).

• DHCP Cookie Is in the control console (or Require vendor specific cookie to accept DHCP Address in the Web interface): By default, this option requires that the DHCP responses include the APC cookie in order to be valid.

For more information about the APC cookie, see DHCP

response options.

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When Boot mode is set to DHCP Only, two options are available:

For more information about the APC cookie, see DHCP

response options

• Retry Then Stop in the control console (or Maximum # of Retries in the Web interface): This option sets the number of times the Switched Rack PDU will repeat the DHCP request if it does not receive a valid response. By default, the number of retries is 0, which sets the Switched Rack PDU to continue repeating the DHCP request indefinitely.

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DHCP response options

Each valid DHCP response contains options that provide the TCP/IP settings that the Switched Rack PDU needs to operate on a network, and other information that affects the operation of the PDU.

The PDU uses the Vendor Specific Information option (option 43) in a DHCP response to determine whether the DHCP response is valid.

Vendor Specific Information (option 43). The Vendor Specific

Information option contains up to two APC specific options encapsulated in a TAG/LEN/DATA format: the APC Cookie and the Boot Mode Transition.

APC Cookie. Tag 1, Len 4, Data “1APC”

Option 43 notifies the PDU that a DHCP server has been configured to service APC devices. By default, the APC Cookie must be present in this DHCP response option before the PDU can accept the lease.

Use the DHCP Cookie Is setting described in Switched Rack PDU

settings to disable the APC cookie requirement.

Following, in hexadecimal format, is an example of a Vendor Specific Information option that contains the APC cookie:

Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43

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Boot Mode Transition. Tag 2, Len 1, Data 1/2

This option 43 setting enables or disables the After IP Assignment option which, by default, causes the Boot mode option to use the setting that reflects the server that provided the TCP/IP settings (DHCP Only or BOOTP Only):

• For a data value of 1, the After IP Assignment option is disabled, and the Boot mode option remains in its DHCP & BOOTP setting after successful network assignment. Whenever the Switched Rack PDU restarts, it will request its network assignment first from a BOOTP server, and then, if necessary, from a DHCP server.

See DHCP & BOOTP boot process.

• For a data value of 2, the After IP Assignment option is enabled and the Boot mode option switches to DHCP Only when the management card accepts the DHCP response. Whenever the PDU restarts, it will request its network assignment (TCP/IP settings) from a DHCP server only.

Following, in hexadecimal format, is an example of a Vendor Specific Information option that contains the APC cookie and the disable Boot Mode Transition setting:

Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43 0x02 0x01 0x01

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For more information about the After IP Assignment, see

Switched Rack PDU settings.

TCP/IP options. The Switched Rack PDU uses the following options

within a valid DHCP response to define its TCP/IP settings:

• IP Address (from the yiaddr field of the DHCP response): Provides the IP address that the DHCP server is leasing to the PDU.

• Subnet Mask (option 1): Provides the subnet mask value needed by the PDU to operate on the network.

• Default Gateway (option 3): Provides the default gateway address needed by the PDU to operate on the network.

• Address Lease Time (option 51): Identifies the length of time for the lease associated with the identified IP Address.

• Renewal Time, T1 (option 58): Identifies how long the PDU must wait after an IP address lease is assigned before it can request a renewal of that lease.

• Rebinding Time, T2 (option 59): Identifies how long the PDU must wait after an IP address lease is assigned before it can seek to rebind that lease.

Miscellaneous options. The Switched Rack PDU uses the following

options within a valid DHCP response to define NTP, DNS, hostname, and domain name settings:

• NTP Server, Primary and Secondary (option 42): Identifies up to two NTP servers that can be used by the PDU.

• NTP Time Offset (option 2): Specifies the offset, in seconds, of the subnet for the PDU from Coordinated Universal Time (UTC).

• DNS Server, Primary and Secondary (option 6): Identifies one or two DNS servers that can be used by the PDU.

• Host Name (option 12): Identifies the hostname (maximum length of 32 characters) to be used by the PDU.

• Domain Name (option 15): Identifies the domain name (maximum

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length of 64 characters) to be used by the PDU.

Security

Security Features

Planning and implementing security features

As a network device that passes information across the network, the Switched Rack PDU is subject to the same exposure as other devices on the network.

Use the information in this section to plan and implement the security features appropriate for your environment.

Port assignments

If a Telnet, FTP, or Web server uses a non-standard port, a user must specify the port when using the client interface, such as a Web browser. The non-standard port address becomes an extra “password,” hiding the server to provide an additional level of security. The TCP ports for which the Telnet, FTP, and Web servers listen are initially set at the standard “well known ports” for the protocols. To hide the interfaces, use any port numbers from 5000 to 32768.

User names, passwords, community names

All user names, passwords, and community names for SNMP are transferred over the network as plain text. A user who is capable of monitoring the network traffic can determine the user names and passwords required to log in to the accounts of the Control Console or Web

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interface of the Switched Rack PDU. This security limitation of the protocols affects any device using Telnet, a Web server, or an SNMP version 1 agent.

Summary of access methods

Interface Security Access Notes

Serial Control Console

Tel ne t Control Console

SNMP

Access is by user name and password.

These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

These methods are available:

• Community Name

• NMS IP filters

• Agent Enable/Disable

• Four access communities with read/write/disable capability

Always enabled.

The user name and password are transmitted as plain text.

The NMS IP filters allow access from designated IP addresses.

• 159.215.12.1 allows only the NMS with that IP address to have access.

• 159.215.12.255 allows access for any NMS on the 159.215.12 segment.

• 159.215.255.255 allows access for any NMS on the 159.215 segment.

• 159.255.255.255 allows access for any NMS on the 159 segment.

• 0.0.0.0 or 255.255.255.255 allows access for any NMS.

FTP Server

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These methods are available:

• User name and password

• Selectable server port

• Server Enable/Disable

Only the Administrator account has access.

Interface Security Access Notes

Authentication

Authentication versus encryption

You can select to use security features for the Switched Rack PDU that control access by providing basic authentication through user names, passwords, and security features are sufficient for most environments, in which sensitive data is not being transferred.

IP addresses, without using encryption. These basic

Firewalls

Although some methods of authentication provide a higher level of security than others, complete protection from security breaches is almost impossible to achieve. Well-configured firewalls are an essential element in an overall security scheme.

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Product Information

Warranty and Service

Limited warranty

APC warrants the Switched Rack PDU to be free from defects in materials

and workmanship for a period of two years from the date of purchase. Its obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. This warranty does not apply to equipment that has been damaged by accident, negligence, or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser.

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Warranty limitations

Except as provided herein, APC makes no warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not permit limitation or exclusion

of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

Except as provided above, in no event will indirect, special, incidental, or consequential damages arising out of the use of this product, even if advised of the possibility of such damage.

Specifically, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise. This warranty gives you specific legal rights and you may also have other rights, which vary according to jurisdiction.

APC is not liable for any costs, such as lost profits or revenue,

APC be liable for direct,

Obtaining service

To obtain support for problems with your Switched Rack PDU:

1. Note the serial number and date of purchase. To find the serial number of the Switched Rack PDU, use the About System menu option.

2. Contact Customer Support at a phone number located at the end of this manual. A technician will try to help you solve the problem by phone.

3. If you must return the product, the technician will give you a return material authorization (

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be charged for repair or replacement.

4. Pack the unit carefully. The warranty does not cover damage sustained in transit. Enclose a letter with your name, address,

RMA) number. If the warranty expired, you will

RMA number and

daytime phone number; a copy of the sales receipt; and a check as payment, if applicable.

5. Mark the RMA number clearly on the outside of the shipping carton.

6. Ship by insured, prepaid carrier to the address provided by the Customer Support technician.

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Life-Support Policy

General policy

American Power Conversion (APC) does not recommend the use of any of its products in the following situations:

• In life-support applications where failure or malfunction of the product can be reasonably expected to cause failure of the life-support device or to affect significantly its safety or effectiveness.

• In direct patient care.

APC will not knowingly sell its products for use in such applications unless it

receives in writing assurances satisfactory to or damage have been minimized, (b) the customer assumes all such risks, and (c) the liability of American Power Conversion is adequately protected under the circumstances.

APC that (a) the risks of injury

Examples of life-support devices

The term life-support device includes but is not limited to neonatal oxygen analyzers, nerve stimulators (whether used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventilators (for

APC

adults and infants), anesthesia ventilators, infusion pumps, and any other devices designated as “critical” by the

Hospital-grade wiring devices and leakage current protection may be ordered as options on many

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units with these modifications are certified or listed as hospital-grade by

APC or any other organization. Therefore these units do not meet the

requirements for use in direct patient care.

U.S. FDA.

APC UPS systems. APC does not claim that

Index

About System 28 Access

limiting NMS SNMP access by IP address 67

Access Type setting 67 Actions 43 Advanced settings

Client ID 71 Domain Name 71 Host Name 71 Port Speed 71 User Class 71 Vendor Class 71

APC Cookie 73 APC OS 28 Apply Local Computer Time 57 Authentication

Phrase 54 SNMP Traps 46 User Manager setting in the control console

Auto Logout 54

Boot mode 69 BOOTP

After IP Assignment setting 71 DHCP & BOOTP boot process 70 Remain in DHCP & BOOTP mode setting 71 Status LED indicating BOOTP requests 10

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Client ID setting 71 Community Name 46

setting 67

Configuring

proxy server before using Web interface 22

Control console

Device Manager menu 19 navigating menus 18 refreshing menus 18

APC 73

Date & Time settings

Apply Local Computer Time 57 GMT Offset for TIme Zone 58 Primary NTP Server 58 Secondary NTP Server 58 Update Interval 58

Device Manager menu

control console 19

DHCP

After IP Assignment setting 71 APC cookie 73 Cookie Is setting 71, 72 DHCP & BOOTP boot process 70 embedded network module settings 70 Remain in DHCP & BOOTP mode setting 71 Require vendor specific cookie to accept

DHCP Address setting

response options 73 Retry Then Stop setting 72

Disabling

e-mail to a recipient 50 event logging 44 sending any traps to an NMS 46 sending authentication traps to an NMS 46 use of a proxy server 22

71, 72

Domain Name setting 71

E-mail

configuring 47 enabled by default for severe events 45 enabling and disabling 50 Events menu option 45, 49 message format (long or short) 50 setting up an account for the Embedded Net-

work Module

using for paging 49

E-mail Recipients 49 Email Recipients

Format 50 Generation 50 Local SMTP Server 50 To Address 49 Use SMTP Server 50

Enabling

e-mail forwarding to external SMTP servers

e-mail to a recipient 50 sending any traps to an NMS 46 sending authentication traps to an NMS 46

Error messages 23 Event Log 44

accessing 18 disabling 44 using FTP del command 42

event.txt file

contents 41 importing into spreadsheet 41

Events menu

Actions 43 E-mail (Web interface) 45

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E-mail Recipients (Web interface) 49 Event Log 44 SNMP traps 44

Firmware

versions displayed on main screen 15

From Address 48 FTP

to retrieve text version of Event Log 41

Generation 50

Help

About System option (Web interface) 28 on control console 18

Host Name setting 71 Hyperlinks, defining 59

Identification

fields on main screen 15

IP addresses

of DNS server for e-mail 47 of trap receivers 46 to limit access to specified NMSs 67

Life support 83 Links

redirecting user-definable links 29, 59

Local SMTP Server 50 Logging on

error messages for Web interface 23 Web interface 21

control console 16

Web interface 24

Main screen

displaying identification 15 firmware values displayed 15 login date and time 16 status 17 Up Time 16 User access identification 16

MD5 Authentication 54 Menus

Control Console 19 Events 27 Help 28 Links 59 Network 27 System 27

Proxy servers

configuring not to proxy the Management

Card

disabling use of 22

Read access by an NMS 67 Reboot 58

preventing automated reboot for inactivity

12 Receiver NMS IP 46 Recipient’s SMTP Server 50 Reset Card

to Defaults 59 to Defaults Except TCP/IP 59

Retry Then Stop setting (DHCP) 72

Network menu

E-mail (control console) 49

NMS IP setting 67

OS, APC 28

Paging by using e-mail 49 Passwords

default for Administrator account 21 default for Device Manager account 21 for NMS that is a trap receiver 46

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User Manager access 54

Port Speed setting 71 Primary NTP Server 58

Secondary NTP Server 58 Severity levels (of Events)

None 44

SMTP

From Address 48 Server 48 SMTP Server 48

SNMP

Access Type setting 67 Authentication Traps 46 Community Name setting 67 NMS IP setting 67 SNMP traps option 44

Status

in Web interface 24 on control console main screen 17

System

information, obtaining 28

System menu

About System option (control console) 28

Tools 58 User Manager 54

TCP/IP

Client ID setting 71 Current settings fields 63 Domain Name setting 71 Host Name setting 71 Port Speed setting 71 User Class setting 71 Vendor Class setting 71

Time Zone 58 To Address 49 Tools menu 58

Reboot 58 Reset Card to Defaults 59 Reset Card to Defaults Except TCP/IP 59 XMODEM 59

Trap Generation 46 Trap Receivers

Authentication Traps 46 Community Name 46 Receiver NMS IP 46 Trap Generation 46

Troubleshooting

proxy server problems 22

User Manager 54

Authentication 54 Authentication Phrase 54 Auto Logout 54 Password 54 User Name 54

User Name

default for Administrator account 21 default for Device Manager account 21 User Manager access 54

Vendor Class setting 71 Vendor Specific Information

Cookies 73

Web interface

logging on 21 logon error messages 23 Status 24 Up Time 24 URL address formats 23

XMODEM 59

Up Time

control console main screen 16 Web interface 24

Update Interval 58 URL address formats 23 Use SMTP Server 50

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User access identification, control console

interface 16

User Class setting 71

APC Worldwide Customer Support

Customer support for this or any other APC product is available at no charge in any of the following ways:

• Visit the APC Web site to find answers to frequently asked questions (FAQs), to access documents in the APC Knowledge Base, and to submit customer support requests.

– www.apc.com (Corporate Headquarters)

Connect to localized APC Web sites for specific countries, each of which provides customer support information.

– www.apc.com/support/

Global support with FAQs, knowledge base, and e-support.

• Contact an APC Customer Support center by telephone or e-mail.

– Regional centers:

APC headquarters U.S., Canada

Latin America

Europe, Middle East, Africa

Japan

– Local, country-specific centers: go to www.apc.com/support/

contact for contact information.

Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support.

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(1)(800)800-4272 (toll free)

(1)(401)789-5735 (USA)

(353)(91)702020 (Ireland)

(0) 35434-2021

reserved. Reproduction in whole or in part without permission is prohibited.

APC and the APC logo are trademarks of American Power Conversion

Corporation and may be registered in some jurisdictions. All other

trademarks, product names, and corporate names are the property of their

respective owners and are used for informational purposes only.

990-1368 2/2003

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APC Switched Rack Power Distribution Unit-PDU User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Product Description

Features of the PDU

Access Procedures

Overview

Access priority for logging on

Types of user accounts

How to Recover From a Lost Password

Upgrading Firmware

Front Panel

Single-phase

Three-phase

Link-RX/TX (10/100) LED

Status LED

Load indicator LED

Watchdog Features

Overview

Network interface watchdog mechanism

Resetting the network timer

Control Console

How to Log On

Overview

Remote access to the control console

Local access to the control console

Main Screen

Example main screen

Information and status fields

Control Console Menus

Menu structure

Main menu

Device Manager option

Network option

System option

Web Interface

How to Log On

Overview

Supported Web browsers

URL address formats

Summary Page

Status

Quick status tab

Navigation menu

Navigation Menu

Overview

Selecting a menu to perform a task

Help menu

Links menu

Device Manager Menus

Outlet Settings

Control outlets

Configure outlet settings and outlet name

Switched Rack PDU Settings

Configure Load Thresholds

Configure Device Settings

Event-Related Menus

Introduction

Overview

Menu options

Event Log

Overview

Logged events

Web interface

Control console

How to use FTP to retrieve log files

Event Actions (Web Interface Only)

Overview

Severity levels

Event log action

SNMP traps action

Email action

Event Recipients

Overview

Trap receiver settings

E-mail Feature

Overview

DNS servers