APC Switched Rack Power Distribution Unit-PDU User Manual

Contents

Introduction--1

Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features of the PDU 1

Access Procedures

Overview 3 Access priority for logging on 3 Types of user accounts 4

How to Recover From a Lost Password

Upgrading Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Single-phase 8 Three-phase 8 Link-RX/TX (10/100) LED 10 Status LED 10 Load indicator LED 11

Watchdog Features

Overview 12 Network interface watchdog mechanism 12 Resetting the network timer 12

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

. . . . . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Control Console--13

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview 13 Remote access to the control console 13 Local access to the control console 14

Main Screen

Control Console Menus

USER’S GUIDE

switched rack pdu

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Example main screen 15 Information and status fields 15

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Menu structure 18 Main menu 19 Device Manager option 19

Network option 19 System option 20

Web Interface--21

How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Overview 21 Supported Web browsers 22 URL address formats 23

Summary Page

Status 24 Quick status tab 25 Navigation menu 25

Navigation Menu

Overview 26 Selecting a menu to perform a task 27 Help menu 28 Links menu 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Device Manager Menus--30

Outlet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Control outlets 30 Configure outlet settings and outlet name 31

Switched Rack PDU Settings

Configure Load Thresholds 33 Configure Device Settings 35

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Event-Related Menus--36

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Event Log

USER’S GUIDE

switched rack pdu

Event Actions (Web Interface Only)

Overview 36 Menu options 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Overview 38 Logged events 39 Web interface 39 Control console 40 How to use FTP to retrieve log files 41

. . . . . . . . . . . . . . . . . . . . . . 43

Overview 43 Severity levels 44 Event log action 44 SNMP traps action 44 Email action 45

Event Recipients

Overview 46 Trap receiver settings 46

E-mail Feature

Overview 47 DNS servers 48 SMTP settings 48 Email Recipients 49

How to Configure Individual Events

Event List page 51 Detailed Event Action Configuration page 51

System Menu--52

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Overview 52 Menu options 53

Option Settings

User Manager 54 Outlet Manager 55 Identification 56 Date & Time 56 Tools 58 Links (Web interface) 59 About System 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . . . . 51

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Network Menu--61

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

USER’S GUIDE

switched rack pdu

Option Settings

Overview 61 Menu options 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

TCP/IP 62 DNS 64

iii

Ping utility (control console) 65 FTP Server, and Telnet & Web options 66 SNMP 67 Email 68

Boot Mode--69

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Overview 69 DHCP & BOOTP boot process 70

DHCP Configuration Settings

Switched Rack PDU settings 71 DHCP response options 73

Security--76

Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Planning and implementing security features 76 Port assignments 76 User names, passwords, community names 76

Summary of access methods 77

Authentication

Authentication versus encryption 78 Firewalls 78

. . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Product Information--80

Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Life-Support Policy

Index--84

USER’S GUIDE

switched rack pdu

Limited warranty 80 Warranty limitations 81 Obtaining service 81

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

General policy 83 Examples of life-support devices 83

Introduction

Product Description

Features of the PDU

The APC® Switched Rack Power Distribution Unit (PDU) is a stand-alone, network-manageable device that allows programmable control of eight, sixteen, or twenty-four power outlets (depending on the model).

You can control a PDU remotely through its Web, control console (serial or telnet), or SNMP interfaces.

PDUs have these additional features:

• Independent outlet control

• Power sequencing

• 24 independent Outlet User accounts

• Three levels of user access accounts:

– Administrator

– Device Manager

– Outlet User

• Event Log accessible by Telnet, FTP, serial connection, or a Web browser

• E-mail notifications for PDU events and system events

• SNMP traps and e-mail notifications based on the severity level of PDU and system events

• Basic and MD5 authentication for password security

USER’S GUIDE

switched rack pdu

®®®®

The PDU does not provide power protection. Therefore, APC does not recommend plugging a unit directly into any unprotected power source, such as a wall outlet.

Initial setup

You must define three TCP/IP settings for the Switched Rack PDU before it can operate on the network.

• IP address of the PDU

• Subnet mask

• IP address of the default gateway

To configure the TCP/IP settings, see the Switched Rack PDU Installation and Quick Start Manual, provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in printed form.

USER’S GUIDE

switched rack pdu

®®®®

Access Procedures

Overview

The PDU has two internal interfaces (control console and Web interface) which provide menus with options that allow you to manage the PDU. The SNMP interface also allows you to use an SNMP browser with the

PowerNet

Access priority for logging on

Only one user at a time can log on to the PDU to use its internal user

Management Information Base (MIB) to manage the PDU.

For more information about the internal user interfaces, see

Control Console and Web Interface. To use the PowerNet

MIB with an SNMP browser, see the PowerNet® SNMP Management Information Base (MIB) Reference Guide (\doc\mibgde.pdf),which is provided on the APC Switched Rack Power Distribution Unit Utility CD.

interface features. The priority for access is as follows:

• Local access to the control console from a computer with a direct serial connection to the PDU always has the highest priority.

• Telnet access to the control console from a remote computer has priority over Web access.

• Web access has the lowest priority.

USER’S GUIDE

switched rack pdu

®®®®

Types of user accounts

The PDU has three levels of access (Administrator, Device Manager, and Outlet user), all of which are protected by password and user name requirements.

• An Administrator can use all of the management menus available in the control console and the Web interface. The Administrator’s default user name and password are both apc.

• A Device Manager can use only the following menus (the default user name is device and the password is apc):

– the Device Manager menu and its sub-menus in the control

console, and all menus in the top section of the navigation panel of the Web Interface (Switched Rack PDU and Outlets)

– the Log option in the Events menu in the Web interface (A Device

Manager can also access the event log in the control console by pressing C

• An Outlet User can access only the following menus:

– the Control option of the Outlets menu on the web interface

– the Device Manager menu and the Phase Monitor, Outlet

Control, and Power Supply Status sub-menus in the control console

To set the Administrator, Device Manager, or Outlet user User Name and Password settings, see User Manager or

Outlet Manager.

USER’S GUIDE

switched rack pdu

®®®®

TRL-L.)

How to Recover From a Lost Password

You can use a local computer that connects to the PDU through the serial port on the front panel of the unit.

1. Select a serial port at the local computer, and disable any service which uses that port.

2. Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front panel of the PDU.

3. Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4. Press

5. Press the Reset button on the Switched Rack PDU, which causes the Switched Rack PDU to restart, a process that typically takes approximately 15 seconds.

6. Press prompt, then use apc for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must start the login procedure again at step 4.)

7. From the Control Console menu, select System, then User Manager.

8. Select Administrator, and change the User Name and Password settings, both of which are now defined as apc.

9. Press

Reconnect any cable that you disconnected in step 2 and restart any service that you disabled in step 1.

USER’S GUIDE

switched rack pdu

ENTER twice to display the User Name prompt.

ENTER as many times as necessary to redisplay the User Name

CTRL-C and log off.

®®®®

Upgrading Firmware

For a complete description of how to download a firmware upgrade for your PDU, see the Management Card

Addendum (.\doc\Addendum.pdf) on the provided APC PDU Utility CD.

You can use a local computer that connects to the PDU through the serial port on the front panel of the unit.

1. Select a serial port at the local computer, and disable any service which uses that port.

2. Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front panel of the PDU.

3. Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4. Press

5. Enter your user name and password (both apc, for administrators only) and press the

6. From the Control Console menu, select System, then Tools, then XMODEM.

7. At the prompt Perform transfer with XMODEM-CRC? type and press

8. The system will then prompt you to choose a transfer rate and to change your terminal settings to match the transfer rate. Press to set the Switched Rack PDU to accept the download.

USER’S GUIDE

switched rack pdu

®®®®

ENTER twice to display the User Name prompt.

ENTER key.

YES,

ENTER.

ENTER

9. In the terminal program, send the file using the XMODEM protocol.

Upon completion of the transfer, the console will prompt you to restore the baud rate to normal.

Do not interrupt the download.

aution

The PDU will reboot when the download is complete.

Upgrading the firmware will not interfere with the operation of the outlets.

USER’S GUIDE

switched rack pdu

®®®®

Front Panel

Single-phase



Three-phase

Reset

- OK

- Warning

- Overload

Amps



- OK

- Warning

- Overload

to invert display



L3L2L1

to inver t displa y.

Press and hold

Press to

select line.

Press an d hold

Link - Rx/Tx 10/100

Status

Serial Port



Link - Rx/Tx 10

Status

100

USER’S GUIDE

switched rack pdu

®®®®

Reset





Amps

Serial Port



Item Function

Load Indicator LED Identifies overload and warning conditions for the



displayed phase. See Load indicator LED.

Input Selector On three-phase models, press the input selector to



monitor the current of the next phase. For either 1- or 3-phase units, press and hold the input selector to invert the display. At five seconds, an AA is displayed, at ten seconds the displayed numbers invert.

10/100 Base-T connector



Status LED



Link-RX/TX LED



RJ-12 Serial Port Connects the PDU to a terminal emulator program



Current Meter Displays the current (amps) for the phase indicated



Reset Button



Connects the PDU to the network.

See Status LED.

See Link-RX/TX (10/100) LED.

for local access to the control console (use the supplied serial cable 940-0144).

by the illuminated Load Indicator LED. On 3-phase units, the meter will cycle through the phases, displaying the current for each phase for 3 seconds. If an internal communication failure or power supply failure occurs, the meter will display an “Er,” which can be cleared by pressing the input selector.

Resets the PDU without affecting the outlet status.

USER’S GUIDE

switched rack pdu

®®®®

Link-RX/TX (10/100) LED

This LED indicates the network status.

Condition Description

Off

Flashing Green

Flashing Orange

Solid Green or Orange

The device which connects the PDU to the network is off or not operating correctly.

The PDU is receiving data packets from the network at 10 Megabits per second (Mbps).

The PDU is receiving data packets from the network at 100 Megabits per second (Mbps).

The Switched Rack PDU is receiving no network traffic.

Status LED

This LED indicates the network status of the PDU.

Condition Description

Off The PDU has no power.

Solid Green The PDU has valid TCP/IP settings.

Flashing Green The PDU does not have valid TCP/IP settings.

Solid Orange

Flashing Orange The PDU is making BOOTP

1 If you do not use a BOOTP server, see the Switched Rack PDU Installation and Quick Start

Manual provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in printed format to configure the TCP/IP settings.

2 To use a BOOTP server, see the Management Card Addendum (.\doc\Addendum.pdf) on the

USER’S GUIDE

switched rack pdu

®®®®

APC Switched Rack Power Distribution Unit Utility CD.

A hardware failure has been detected in the PDU. Contact APC

Worldwide Customer Support.

requests.

Load indicator LED

The load indicator LED identifies overload and warning conditions for the displayed phase.

Condition Description

Solid Green

Yell o w

Red

The displayed phase is below the current overload thresholds.

The displayed phase is in a Near Overload Warning condition. The current is above the Near Overload Warning threshold.

The displayed phase is in an Overload condition. The current is above the Overload Alarm threshold.

USER’S GUIDE

switched rack pdu

®®®®

Watchdog Features

Overview

To detect internal problems and recover from unanticipated inputs, the PDU uses internal, system-wide watchdog mechanisms. When it restarts itself to recover from an internal problem, a System: Warmstart event is recorded in the Event Log.

Network interface watchdog mechanism

The PDU implements internal watchdog mechanisms to protect itself from becoming inaccessible over the network. For example, if the PDU does not receive any network traffic for 9.5 minutes (either direct traffic, such as SNMP, or broadcast traffic, such as an Address Resolution Protocol [ARP] request), it assumes that there is a problem with its network interface and restarts itself.

Resetting the network timer

To ensure that the PDU does not restart if the network is quiet for 9.5 minutes, the PDU attempts to contact the Default Gateway every 4.5 minutes. If the gateway is present, it responds to the PDU, and that response restarts the 9.5-minute timer. If your application does not require or have a gateway, specify the IP address of a computer that is running on the network most of the time and is on the same subnet. The network traffic of that computer will restart the 9.5-minute timer frequently enough to prevent the PDU from restarting.

USER’S GUIDE

switched rack pdu

®®®®

Control Console

How to Log On

Overview

You can use either a local (serial) connection, or a remote (Telnet) connection to access the control console.

Use case-sensitive User Name and Password entries to log on (by default, apc and apc, for an Administrator, or device and apc, for a Device Manager).

If you cannot remember your user name or password, see

How to Recover From a Lost Password.

Remote access to the control console

You can use Telnet to log on to the control console.

1. At a command prompt, type telnet and the System IP address for the Switched Rack PDU (when the PDU uses the default telnet port of

23), and then press E

telnet 139.225.6.133

2. Enter your user name and password.

If the PDU uses a non-default port number (between 5000 and 32767), you need to include a colon or a space (depending on your telnet client) after the IP address and then the port number.

USER’S GUIDE

switched rack pdu

®®®®

NTER. For example:

Local access to the control console

You can use a local computer that connects to the Switched Rack PDU through the serial port on the front of the unit.

1. Select a serial port at the local computer, and disable any service which uses that port.

2. Use the supplied serial cable (940-0144) to connect the selected port to the RJ-12 serial port on the front of the Switched Rack PDU.

3. Run a terminal program (such as HyperTerminal) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control. Save the changes.

4. Press

USER’S GUIDE

switched rack pdu

ENTER twice to display the User Name prompt.

®®®®

Main Screen

Example main screen

The main screen that is displayed when you log on to the control console of a Switched Rack PDU.

User Name : apc Password : ***

------------------------------------------------------------------------------Name : MS3 Test Unit Date : 2/10/2003 Contact : Bill Cooper Time : 10:16:58 Location : Testing Lab User : Administrator UpTime :0Days0Hours43Minutes Stat:P+N+A+

Switched Rack PDU: Communication Established

------- Control Console -------------------------------------------------------

1- Device Manager 2- Network 3- System 4- Logout

<ESC>- Main Menu, <ENTER>- Refresh, <CTRL-L>- Event Log

Information and status fields

Main screen information fields.

• Two fields identify the APC operating system (AOS) and application (APP) firmware versions. The application firmware uses a name that identifies the type of device that connects to the network. In the

Example main screen, the application firmware for the Switched Rack

PDU is displayed.

Network Management Card AOS v1.1.6

USER’S GUIDE

switched rack pdu

®®®®

Rack PDU APP v1.0.0

• Three fields identify the system Name, Contact, and Location values.

Name : MS3 Test Unit Contact : Bill Cooper Location : Testing Lab

To set the Name, Contact, and Location values, see

System Menu.

•An Up Time field reports how long the Switched Rack PDU has been running since it was last reset or since power was applied.

Up Time : 0 Days 0 Hours 43 Minutes

• Two fields identify when you logged on, by Date and Time.

Date : 2/24/2003 Time : 10:16:58

•A User field identifies whether you logged on as Administrator, Device Manager, or Outlet User.

User : Administrator

USER’S GUIDE

switched rack pdu

®®®®

Main screen status fields.

•A Stat field reports the Switched Rack PDU status.

Stat:P+N+A+

P+ The APC operating system (AOS) is functioning properly.

N+ The network is functioning properly.

N? A BOOTP request cycle is in progress.

N– The Switched Rack PDU failed to connect to the network.

N! Another device is using the IP address of the Switched Rack PDU.

A+ The application is functioning properly.

A– The application has a bad checksum.

A? The application is initializing.

A! The application is not compatible with the AOS.

If the AOS status is not P+, contact APC Worldwide

Customer Support, even if you can still access the Switched

Rack PDU.

• A Switched Rack PDU model and name field reports the status of the Switched Rack PDU. For example:

Switched Rack PDU: Communication Established

USER’S GUIDE

switched rack pdu

®®®®

Control Console Menus

Menu structure

The menus in the control console list options by number and name. To use an option, type the corresponding number and press any on-screen instructions.

For menus that allow you to change a setting, you must use the Accept Changes option to save the changes you made.

While in a menu, you can also do the following:

ENTER, then follow

• Type the menu has help available)

• Press

• Press current menu

• Press

• Press Manager only)

? and press ENTER to access brief menu option descriptions (if

ENTER to refresh the menu

ESC to go back to the menu from which you accessed the

CTRL-C to return to the main (control console) menu

CTRL-L to access the event log (Administrator and Device

For information about the event log, see Event-Related

Menus.

USER’S GUIDE

switched rack pdu

®®®®

Main menu

The main control console menu has options that provide access to the management features of the control console:

1- Device Manager 2- Network 3- System 4- Logout

When you log on as Device Manager or as an Outlet User, you will not have access to the System or Network menus.

Device Manager option

This option accesses the Device Manager menu. Select the components you want to manage from this menu. To do any of the following tasks, see

Device Manager Menus:

1- Phase Monitor/Configuration 2- Phase Outlet Restriction Configuration 3- Outlet Control/Config

4- Power Supply Status

Option four not available to outlet users.

Network option

To do any of the following tasks, see Network Menu:

• Configure the TCP/IP settings for the Switched Rack PDU

• Use the Ping utility

• Define settings that affect the FTP, Telnet, Web interface, SNMP, e-

USER’S GUIDE

switched rack pdu

®®®®

mail, and DNS features of the Switched Rack PDU

System option

To do any of the following tasks, see System Menu:

• Control Administrator, Device Manager, and Outlet User access

• Define the system Name, Contact, and Location values

• Set the date and time used by the Switched Rack PDU

• Restart the Switched Rack PDU

• Reset control console settings to their default values

• Access system information about the Switched Rack PDU

USER’S GUIDE

switched rack pdu

®®®®

Web Interface

How to Log On

Overview

You can use the DNS name or System IP address of the Switched Rack PDU for the URL address of the Web interface. Use your case-sensitive User Name and Password settings to log on (by default, apc and apc, for an Administrator, or device and apc, for a Device Manager).

For information about the Web page that appears when you log on to the Web interface, see Summary Page.

If you use MD5 authentication, you will need to enter your 15–32 character authentication phrase to log on.

USER’S GUIDE

switched rack pdu

®®®®

Supported Web browsers

You can use the Microsoft® Internet Explorer (IE) browser (5.0 or higher) or

the Netscape through its Web interface.

Some Web interface features (data verification and event log) require that you enable the following for your Web browser:

• JavaScript

•Java

• Cookies

In addition, the PDU cannot work with a proxy server. Therefore, before you can use a Web browser to access its Web interface, you must do one of the following:

• Configure the Web browser to disable the use of a proxy server for the PDU

• Configure the proxy server so that it does not proxy the specific IP address of the PDU

browser (4.0.8 or higher) to access the Switched Rack PDU

USER’S GUIDE

switched rack pdu

®®®®

URL address formats

Type the DNS name or IP address of the Switched Rack PDU in the Web browser’s URL address field and press E http:// is automatically added by the browser.

If the error “You are not authorized to view this page” occurs (Internet Explorer only), someone is logged on to the Web interface or control console. If the error “No Response” (Netscape) or “This page cannot be displayed” (Internet Explorer) occurs, Web access may be disabled, or the PDU may use a non-default Web-server port that you did not specify correctly in the address.

For more information, see FTP Server, and Telnet & Web

options.

• For a DNS name of Web1, the entry would be:

http://Web1

NTER. Except as noted below,

• For a System IP address of 158.205.12.114, when the PDU uses the default port (80) at the Web server, the entry would be:

http://158.205.12.114

• For a System IP address of 158.205.12.114, when the PDU uses a non-default port (5000, in this example) at the Web server, the entry would be:

http://158.205.12.114:5000

USER’S GUIDE

switched rack pdu

®®®®

For Internet Explorer, you must type http:// as part of the address when any port other than 80 is used. Omitting http://causes the error “This page cannot be displayed.” For more information, see FTP Server, and Telnet & Web

options.

Summary Page

When you log on to the web interface at the Switched Rack PDU, the status view is displayed at the right side of the screen, the quick status tab is displayed at the upper right, and the navigation menu is displayed at the left.

Status

The Status view has three sections:

• The Device Status section reports any active alarm or warning conditions and displays the load for each phase, including a graphic representation of the load thresholds.

• The Outlet Status section shows the number, phase (for 3-phase models), state (on, off), and name of the outlet.

• The Switched Rack PDU Parameters section shows the following:

– The Name, Contact, and Location information for the PDU

– The date and time you logged on

– The Type of User (Administrator, Device Manager, or Outlet

User)

– The time(Up Time) the PDU has been running continuously since it

was last reset or power was applied

– The rating of the PDU (1- or 3-phase, and the maximum rated amps

per phase)

USER’S GUIDE

switched rack pdu

®®®®

+ 65 hidden pages