APC BACK-UPS ES 525 User Manual
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Place and Power On
Place the Back-UPS ES to avoid:
1
• Direct sunlight
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1
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• Excessive heat
• Excessive moisture
Plug the Back-UPS ES 500/525 power cord directly into a wall outlet; not into a surge
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protector or power strip.
Press the On / Off button to power the unit on. The indicator next to the On/Off button will
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illuminate green to confirm the Back-UPS ES is on and ready to provide protection.
Note: The Back-UPS ES must charge for 12 hours to ensure full runtime. The unit charges
whenever it is connected to utility power and is switched on.
IMPORTANT: It is recommended that you DO NOT turn on your monitor until the UPS has
been powered on and has completed self-test (approximately 16 seconds).
Connect Communication Cable and Install
Software (optional - Back-UPS ES 525 only)
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Connect FAX/Modem/Phone
The Back-UPS ES 525 protects a single line
(two-wire) fax, modem, or phone from
surges when it is connected through the
Back-UPS jacks as shown.
Computer
Comm Port
®
Back-UPS ES 500/525
The included cable and software (Back-UPS ES 525 only)
provide automatic file saving and shutdown of the operating
system in the event of a sustained power outage.
Connect the cable to the Communications Port of the BackUPS ES 525. Connect the other end of the cable to a serial
port on your computer. The software will automatically use
serial port 1 of your computer.
®
Place the PowerChute plus
and follow installation instructions on the screen. See the
software documentation on the PowerChute plus CD-ROM
for detailed instructions and information.
CD-ROM into your computer
®
User’s Guide
Back-UPS 500 ES
Battery Powered plus Surge Protection
These outlets are powered whenever the Back-UPS ES is switched on. During a power
outage or other utility problem (brownouts, over-voltages), these outlets are powered for
a limited time by the Back-UPS ES. Plug a computer and monitor into these outlets.
Once the equipment is connected to the Back-UPS ES, power on the connected
equipment.
Surge ProtectedOnly
Connect Input
Power Cord
Back-UPS 525 ES
Battery Powered plus
Surge Protection
Circuit Breaker
(Press to Reset)
Power On/Off
Pushbutton
Modem/Phone/Fax
Back-UPS ES Status Indications and
Specifications
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Status Visual Indication Audible
On Line - UPS is supplying conditioned
utility power to the load
On Battery - UPS is supplying battery
power to the load connected to the
Battery outlets
Low Battery Warning - UPS is
supplying battery power to the load
connected to the Battery outlets and the
battery is near exhaustion
Overload Shutdown - During On
Battery operation a battery power
supplied outlet overload was detected.
Sleep Mode - During On Battery
operation the battery power has been
completely exhausted and the UPS is
waiting for utility power to return to
normal.
Self-Test in progress Power On LED - On None Not Applicable
Self-Test failed (need service) Power On LED - flashing 2
Model BE500-AS BE525-AS
Voltage / Frequency 220 VAC / 47-53 Hz
Low Voltage Transfer 180 VAC
Input
High Voltage Transfer 260 VAC
UPS Capacity (3 battery powered outlets) 500 VA / 300 Watts 525 VA / 315 Watts
Surge Capacity (all 4 outlets) 5 Amps
Output
Protection
Battery Recharge Time 10-12 Hours
Physical
Voltage (on battery) 220 Vrms +8/-8%
Frequency (on battery) 50 Hz +/- 1 Hz
Transfer Time (ms) 8 ms typical, 10 ms max.
AC Surge Protection 450 Joules
Surge
Telephone Surge Protection None Single line, 2-wire
AC Input Protection Circuit Breaker Switch
Battery Type Sealed Lead Acid
Average Life Span 2-4 Years
Net Weight 3.6 kg (7.9 lb)
Size 29.79 cm x 18.3 cm x 8.49 cm
Service
1. Consult the Troubleshooting table above to
eliminate common problems.
2. If problems persist, contact APC Technical
Support; please be prepared to provide: date of
purchase, model number and serial number (on
bottom of UPS).
3. Please be prepared to troubleshoot the problem
over the phone. If this is not successful, and the
unit is still under warranty, the Technical Support
Representative will provide all necessary
information to return the unit for replacement.
Power On LED - ON None Not Applicable
Power On LED - ON
(off during beep)
Power On LED - Flashing Rapid beeping (1
Power On LED - OFF Constant tone UPS turned off with
Power On LED - OFF Beeping once
times per second
UPS Power
On Indicator
Power On/Off
Switch
Warranty
The standard warranty is 2 years from the
date of purchase.
APC Contact Information
APC Singapore +65 6398 1000
Website http://www.apcc.com
Online Technical http://support.apcc.com
Support
Indication
Beeping 4 times
every 30
seconds
second intervals)
every 4 seconds
Short beeping 2
times every 2
seconds for 1
minute repeated
every 5 hours
(11.73 in x 7.2 in x 3.34 in)
Wall Outlet
Alarm Terminates
When
UPS transfers back
to On Line
operation, or when
UPS is turned off.
UPS transfers back
to On Line
operation, or when
UPS is turned off.
the power switch.
UPS transfers back
to On Line
operation, or when
UPS is turned off.
When unit is turned
off or enters backup
mode or passes selftest. The user should
contact APC for
service options.
Surge Protected Outlet
This outlet provides protection from surges no matter if the Back-UPS is switched on or
off. Plug a printer, fax machine, scanner, or other peripheral that does not need battery
power during a power failure into this outlet.
Troubleshooting and Battery Replacement
Use the table below to solve minor Back-UPS installation or operation problems. Consult APC
Online Technical Support or call APC Technical Support for assistance with problems that cannot
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Back-UPS ES will not turn on. Battery is discharged and utility power is
No power available at the Surge
Protection outlet.
Connected equipment loses
power.
The On Line indicator is lit and the
Back-UPS ES is beeping four
times every 30 seconds.
The Power On indicator flashes
once per second and the BackUPS ES beeps once per second at
the same time.
Inadequate runtime. The battery is not fully charged.
Battery Replacement
Battery replacement must be performed by qualified service personnel using the following procedures:
1. Disconnect all equipment plugged into the Back-UPS.
2. Turn off the Back-UPS and disconnect it from the wall outlet.
3. Lay the Back-UPS on a flat, stable surface with the wall mounting holes facing upward.
4. Loosen fully, the four screws which secure the rear cover to the Back-UPS.
5. Lift the rear cover straight up and off of the Back-UPS. To avoid losing the screws, do not invert the rear cover.
6. Disconnect the red wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector.
7. Grasp the battery and rotate it 90 degrees (stand it upright).
8. Disconnect the black wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector.
9. Recycle or dispose of the old battery in accordance with local requirements, or return it to APC to ensure proper recycling.
10. Unpack and inspect the replacement battery. Ensure the replacement battery is not cracked or leaking. If the battery is damaged,
11. Set the replacement battery in the Back-UPS with the terminals facing upward.
12. Connect the black wire to the negative (-) terminal of the battery.
13. Lay the replacement battery into the Back-UPS chassis. Ensure the black wire is not pinched under the battery.
14. Connect the red wire to the positive (+) terminal of the battery. Ensure the red wire is fully in the battery enclosure.
15. Place the rear cover on the Back-UPS chassis and tighten the four screws loosened in step 4.
16. Plug the Back-UPS into the wall outlet, press the Power pushbutton on the Back-UPS to turn it on, and allow the battery to charge for
17. Plug equipment to be protected into the Back-UPS and resume normal operation.
be solved using the table below.
not available at the wall outlet.
Surge Protection outlet has been
overloaded or the circuit breaker has
“tripped”.
Utility power not available at the wall
outlet.
Equipment is connected to the “Surge
Protection” outlet.
The Back-UPS ES is overloaded.
PowerChute plus software has
performed a shutdown due to a power
failure.
The Back-UPS ES has exhausted its
available battery power.
Connected equipment does not accept
the step-approximated sine waveform
the Back-UPS ES.
The Back-UPS ES may require service.
The Back-UPS ES is using battery. The Back-UPS ES is operating normally and using battery power.
Battery capacity is low (about 2 minutes
of use remaining).
Battery is near the end of useful life.
Caution: A battery can present a risk of electrical shock and high short circuit current. The following precautions
should be observed when working on batteries: Remove watches, rings, or other metal objects. Use tools with
insulated handles.
Do not touch the printed circuit board or the outlets.
Caution: Do not dispose of the battery in a fire. The battery may explode. Do not open or mutilate the battery. Released
electrolyte is harmful to the skin and eyes. It may be toxic.
contact APC Customer Service.
16 hours.
Ensure power is available at the wall outlet. If the Back-UPS ES
will not turn on, contact APC Technical Support (see APC Contact
Information).
Reduce the amount of equipment plugged into Surge Protection
outlets. Check the circuit breaker and reset the breaker by pushing
it fully inward.
Ensure that the fuse or circuit breaker for the wall outlet is not
tripped, and that the wall switch controlling the outlet (if any) is in
the ON position.
Ensure that the equipment you want to stay powered during a
power failure is plugged into the “Battery Powered plus Surge
Protection” outlets and NOT the “Surge Protection Outlet”.
Make sure that the equipment plugged into the outlets of the unit
are not overloading the capacity of the unit. Try removing some of
the equipment and see if the problem continues.
The Back-UPS ES is operating normally.
The Back-UPS ES can only operate on battery power for a limited
amount of time. The unit will eventually turn off when the available
battery power has been used. Allow the unit to recharge for 16
hours before continuing use of the unit.
The output waveform is designed for computers and computerrelated equipment. It is not designed for use with motor-type
equipment.
Contact APC Technical Support for further troubleshooting (see
APC Contact Information).
Once On Battery, you should save your current work, power down
your equipment, and turn the unit OFF. Once normal power is
restored, you may turn the unit back ON and power your
equipment.
The Back-UPS ES is about to shut off due to a low battery charge
condition! When the unit beeps once every second, the battery
has about 2 minutes of power remaining. Immediately power down
your computer and turn the unit OFF. When normal power returns,
the unit will recharge the battery.
Allow the unit to charge by leaving it plugged into the wall at least
16 hours.
As a battery ages, the amount of runtime available will decrease.
Batteries also age prematurely if the Back-UPS ES is placed near
excessive heat.
You can replace the battery by ordering one at our website:
www.apc.com.
990-1147A Copyright © 2003 American Power Conversion APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion
All other trademarks are property of their respective owners.
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