Nothing from this edition may be copied, reproduced and/or made public by
means of press, photocopying or in any other way without prior permission in
writing from A.O. Smith Water Products Company.
A.O. Smith Water Products Company reserves the right to change the
specifi cations as mentioned in this manual.
Trade marks
Liability
Additional information
All brand names mentioned in this manual are registered trademarks of the
respective suppliers.
A.O. Smith Water Products Company does not accept any liability for claims of
third parties as a result of incompetent use other than mentioned in this manual
and in conformity with the General Terms and Conditions as fi led with the
Chamber of Commerce.
For further information see the General Terms and Conditions. These are
obtainable from us free of charge.
Although utmost care has been taken in ensuring a correct and, where
necessary, complete description of the relevant parts, the manual may contain
faults and obscurities.
Should you still discover faults or obscurities, please inform us about this. It
helps us to further improve the documentation.
If you have any remarks or questions concerning specifi c subjects related to the
device, please do not hesitate to contact. A.O. Smith Water Products Company
P.O. Box 70
5500 AB Veldhoven
The Netherlands
For problems with respect to connections to gas, electricity and water supplies,
please contact the supplier/installation engineer of your installation.
This manual describes the installation, service and use of the TWI-device.
The TWI-device is a condensating boiler with a fan in the air supply. The TWI can
be installed both as a closed and as an open device. The device typically has a
concentric chimney connection. The device can also be connected as a parallel
system.
The possible device types are B23, C13, C33, C43, C53 and C63.
The information in this manual is applicable to the TWI 35-130 and TWI 45-190.
The construction method and the equipment of the device are in conformity with
the European standard for gas-fi red storage water heaters for the production
of domestic hot water (EN 89). With this the devices comply with the European
Directive for Gas Devices and so they have the right to the CE -mark.
Warning
Carefully read this manual before starting up the boiler. Not reading this
manual and not following the given instructions may lead to personal injuries and
damage to the device.
Warning
In case of smelling gas:
No open fi re! No smoking!
Avoid sparking!
Do not use any electric switches, including telephone, plug or bell!
Open windows and doors!
Shut off the mains gas supply valve!
1.3 Regulations
Warn occupants and leave the building!
After having left the building, warn the gas company or the installation engineer.
As (end) user, installation engineer or service and maintenance engineer
you shall make sure that the entire installation at least complies with the
locally applicable:
• building regulations;
• guidelines for existing gas systems formulated by the electricity company;
• guidelines for natural gas systems and the corresponding practical
guidelines;
• safety regulations for low-voltage systems;
• regulations concerning drinking water supply;
• regulations concerning ventilation in buildings;
• regulations concerning supply of combustion air;
• regulations concerning discharge of fl ue gasses;
• requirements for gas-consuming systems;
• regulations concerning inside sewer systems in buildings;
• regulations of the fi re department, electricity companies and the
municipality.
Further the installation shall comply with the regulations of the manufacturer.
Instruction manual TWI 35-130 G/TWI 45-190 G 7
1
Introduction
Remark
Supplements or later adjustments and/or additions to any regulations,
requirements and guidelines are applicable at the moment of installing.
1.4 Target groups
1.5 Maintenance
The three target groups for this manual are:
• (end) users;
• installation engineers;
• service and maintenance engineers.
Symbols indicate on every page for which target group the information is
intended. See the table.
Symbols per target group
Symbol
Service shall be carried out at least once a year both on the gas side and on the
water side. The frequency of the maintenance depends, among other things, on
the water quality, the average number of operating hours per day and the set
water temperature.
Remark
For determining the correct maintenance frequency, it is advised to have
the service and maintenance engineer check the gas side and the water side of
the device three months after installation. The maintenance frequency can be
determined on the basis of this check.
Target group
(End) user
Installation engineer
Service and maintenance engineer
Remark
Regular maintenance lengthens the life of the device.
Both the end user and the service and maintenance engineer are responsible
for regular maintenance. They shall make clear appointments about this.
Remark
If the device is not regularly maintained, the warranty will become null
and void.
8 Instruction manual TWI 35-130 G/TWI 45-190 G
1.6 Notation system
This manual makes use of the following notation system:
RemarkAttention: important notice.
Caution
Ignoring this text may result in damage of the device.
Warning
Ignoring this text may lead to serious damage of the device and to
situations that are dangerous to people.
1.7 Overview of this
document
ChapterTarget groupsDescription
2. Operation of the deviceThis chapter describes the operation of the device.
3. InstallationThis chapter describes the installation activities to be
4. Conversion to another
category
5. FillThis chapter describes how to fi ll the device.
6. DrainThis chapter describes how to drain the device.
7. Start upThis chapter describes how to start up the device.
8. Shut downThis chapter describes how to shut down the device for
The table provides an overview of the content of this document.
Content of this document
carried out before defi nitely starting up the device.
Conversion to another category is not possible.
It further describes the general heating cycle of the
device.
a shorter or longer period.
9. ErrorsThis chapter is mainly meant for the installation
engineer and the service and maintenance engineer.
It describes the errors of the device. These errors are
shown on the display. A table gives the possible cause
and solution. However, an end user can also fi nd
additional information about the device here.
10. MaintenanceThis chapter describes how to determine the frequency
for maintenance activities. Both the end user and the
service and maintenance engineer are responsible
for regular maintenance. They shall make clear
appointments about this. Remark If the device is not
regularly maintained, the warranty will become null and
void.
Instruction manual TWI 35-130 G/TWI 45-190 G 9
1
ChapterTarget groupsDescription
11. Warranty (certifi cate)This chapter contains the terms of warranty.
12. AnnexesThis chapter contains the electrical circuit diagram.
Introduction
10 Instruction manual TWI 35-130 G/TWI 45-190 G
2 Operation of
the device
2.1 Introduction This chapter will cover in the given order:
• General operation of the device;
• Heating cycle of the device;
• Security of the device;
• Safety of the installation.
2.2 General operation The fi gure shows a cross section of the device.of the device
Cross section of the device
Legends IMD-0527
1. Temperature sensor / ECO
2. Insulating layer
3. Air pressure switch
4. Burner
5. Venturi
6. Air supply pipe
7. Gas control
8. Cover plate
9. Hot surface igniter
10. Fan
11. Thermostat
12. Hot water outlet
13. Heat exchanger
14. Tank
15. Combustion chamber
16. Cold water inlet
17. Concentric measuring tube
18. Air supply hose
19. Flue gas discharge
20. Siphon
21. Transformer 230 VAC-120 VAC
22. Drain valve
23. Connector
24. Transformer 120 VAC-24 VAC
25. Electronic control
26. Thermostat board
27. Inspection window
IMD-0527 RO
Instruction manual TWI 35-130 G/TWI 45-190 G 11
2
Operation of the device
In this device the cold water is supplied through the cold water inlet (16) at the
bottom of the tank. The tap water heated by the combustion chamber (15) and
heat exchanger (13) leaves the tank at the hot water outlet (12). If the device
is maximally fi lled with water, there is a constant water piping pressure. When
tapping hot water from the device, cold water is immediately added again.
The device has been provided with an e premix burner (4) with 1:1 gas/air ratio
control. The fan (10) sucks in the air that is required for the combustion. The
gas is supplied through the gas control (7) and the venturi on the suction side of
the fan. The 1:1 gas/air coupling always ensures an optimum gas/air ratio.
Because of the special construction of the heat exchanger (13), the fl ue gasses
are fi rst led up through the combustion chamber and then down through the
heat exchanger along the water. This gradually cools down the fl ue gasses. As
the cooled down fl ue gasses are fi nally led along the cold water at the bottom
of the tank as well, the fl ue gasses start condensating. Condensation causes
release of energy (heat) that is also transferred to the water, which improves the
output. The condensate that is formed with this heating is discharged through
the siphon (20). The insulating layer (2) prevents loss of heat.
2.3 Heating cycle of
the device
2.4 Security of the device
2.4.1 Introduction
The temperature sensor (1) measures the water temperature. As soon as
the measured temperature is below the set water temperature, the electronic
control observes a ‘heat demand’. The gas control (7) opens after about half
a minute and the gas mixes with the air. The hot surface igniter (9) ignites
this mixture and the water is heated. As soon as the measured temperature
is above the set water temperature, the heat demand ends and the electronic
control stops the heating cycle.
The electronic control monitors the water temperature and ensures safe combustion.
This is done by:
• the Security of the water temperature;
• the Gas control;
• the Fan;
• the Air pressure switch;
• the Ionisation detection.
12 Instruction manual TWI 35-130 G/TWI 45-190 G
2.4.2 Security of the water temperature
The safety switch or ECO (Energy Cut-Off) switches off the device when the
water temperature exceeds 95 ºC. As soon as the temperature has suffi ciently
dropped, the ECO is reset automatically. Contact the installation engineer if the
ECO repeatedly switches off the device.
2.4.3 Gas control
The electronic control opens the gas control allowing supply of gas to the
burner. The gas control has two valves as a safety device. Both valves shut off
the gas supply.
2.4.4 Fan
The fan (10) ensures optimum air supply during the heat demand. In view
of safety, the fan makes sure that the combustion chamber is purged before
ignition takes place. This is called pre-purging.
2.4.5 Air pressure switch
The air pressure switch guarantees discharge of fl ue gasses and supply of
air during pre-purging and operation of the device. The air pressure switch is
typically open. When the pressure difference is suffi cient, the pressure switch
closes. If, however, a disturbance occurs, the pressure switch opens again and
the heating cycle is interrupted. The table gives the trip points for each device.
Remark
The trip point of the pressure switch cannot be adjusted.
Trip point of the pressure switch
DevicePressure difference
TWI 35-130700 Pa
TWI 45-190370 Pa
2.4.6 Ionisation detection
The electronic control uses the hot surface igniter for fl ame detection by means
of ionisation detection. The electronic control closes the gas valve as soon as it
observes that there is no fl ame while gas is fl owing.
Instruction manual TWI 35-130 G/TWI 45-190 G 13
2
2.5 Safety of the installation Apart from the standard security of the device, the installation shall further be
Operation of the device
protected using an expansion vessel, an expansion valve, a pressure reducing
valve, a non-return valve and a T&P valve.
The use of an expansion vessel, expansion valve and/or pressure reducing
valve is dependent on the type of installation: unvented or vented.
2.5.1 Unvented installation
With an unvented installation an expansion valve and an expansion vessel
avoid a too high pressure in the tank. This prevents damage to the tank.
A non-return valve avoids a too high pressure on the water piping. This valve
also avoids water from the tank fl owing into the water piping. The pressure
reducing valve protects the installation against a too high water piping pressure
(> 8 bars). The parts are mounted into the cold water system (3.6.1 “Cold water
side”)
.
2.5.2 Vented installation
With a vented installation the open water tank absorbs the overpressure. The
height of the water tank determines the maximum operating pressure in the
tank. The maximum operating pressure is 8 bars. The installation shall also be
equipped with an expansion valve of the hot water piping that fl ows out into the
water tank. In the ideal situation this should fl ow out in a separate discharge
channel, otherwise in the open water tank. The device shall also have a stop
valve on the water side
(3.6.2 “Hot water side”).
2.5.3 T&P valve
A T&P valve is only obligatory with unvented installations. However, A.O.
Smith recommends using a T&P valve with vented installations as well. A
T&P valve (Temperature & Pressure valve) monitors the pressure in the tank
and the water temperature at the upper part of the tank. The valve will open
when the pressure in the tank becomes too high (> 10 bars) or when the water
temperature gets too high (> 97°C). The hot water can now fl ow out of the
tank. As the device is under water piping pressure, cold water will automatically
fl ow into the tank. The valve remains open until the unsafe situation has been
removed. The device typically has a connecting point for a T&P valve (3.6.2
“Hot water side”).
14 Instruction manual TWI 35-130 G/TWI 45-190 G
3 Installation
Warning
The installation shall be carried out by an authorised installation engineer
in accordance with the generally and locally applicable regulations of gas,
water, electricity companies and the fi re brigade.
The device shall only be installed in an area that amply meets the national and
local ventilation regulations
(1.3 “Regulations”).
3.1 Introduction
3.2 Packaging
3.3 Ambient conditions
This chapter describes the installation activities to be carried out before
defi nitely starting up the device (7 “Start up”), being:
• Packaging;
• Ambient conditions;
• Technical specifi cations;
• Connections diagram;
• Water connections;
• Gas connection;
• Air supply and fl ue gas discharge;
• Electrical connection;
• Check and adjust the CO2-value
Carefully remove the packaging in order to prevent damaging the device.
You can best unpack the device when it is close to or on its defi nite place.
CautionMove the device only standing up. Make sure not to damage the device
after unpacking.
The device is suitable for both closed and open combustion. If installed as
a closed device, it is independent of the installation area for the required air
supply. Therefore there are no additional ventilation regulations.
If the device is installed as an open device, it should meet the local guidelines
and ventilation regulations for open devices.
The possible device types are B23, C13, C33, C43, C53 and C63.
CautionIn view of a risk of explosion and corrosion of the device, do not use
the device in areas where chemical substances are stored or used. Some
propellants, bleaching agents, degreasants and the like spread explosive
vapours and/or corrosion-accelerating vapours. Use of the device in an area
where such substances are present makes the warranty null and void.
Instruction manual TWI 35-130 G/TWI 45-190 G 15
3
Installation
3.3.1 Air humidity and ambient temperature
The installation area should be frost-free or be protected against frost. The
table gives the ambient conditions that shall be observed in order to be able to
ensure the functioning of the applied electronics.
Specifi cations for air humidity and ambient temperature
Air humidity and ambient temperature
Air humiditymax. 93% RH at +25°C
Ambient temperatureFunctional: 0 ≤ t ≤ 60°C
3.3.2 Maximum fl oor loading
In view of the weight of the device, take the maximum fl oor loading into
account. See the table below.
Specifi cation for weight in connection with the maximum fl oor loading
Weight of the device fi lled with water
TWI 35-130199 kg
TWI 45-190271 kg
3.3.3 Water composition
The device is designed for heating drinking water. The drinking water shall
comply with the regulations for drinking water for human consumption. The
table gives an overview of the specifi cations.
Specifi cations for water
Water composition
Hardness
(alkaline earth ions)
Conductivity> 125 muS/cm
Acidity (pH-value)7.0 < pH-value < 9.5
RemarkWhen the specifi cations mentioned in the table are deviated from, the
protection of the tank can not be guaranteed
> 1.00 mmol/l:
- German hardness > 5.6° dH
- French hardness > 10.0° fH
- British hardness > 7.0° eH
(11 “Warranty (certifi cate)”).
3.3.4 Working area
In view of the accessibility of the device, it is recommended to apply the
following distances (see fi gure):
• AA: on the front side of the device: 100 cm.
• BB: around the device: 50 cm.
• Top side of the device: 50 cm.
16 Instruction manual TWI 35-130 G/TWI 45-190 G
RemarkWhen installing the device, make sure that the device cannot damage the
immediate surroundings or lower fl oors in case of leakage of the tank and/or
connections. If this is the case, install the device near a fl oor discharge or in a
metal drip tray of the right size.
A drip tray shall have a solid discharge and be at least 5 cm deep with a length
and width of at least 5 cm larger that the diameter of the device.
Working area
IMD-0528 R0
Instruction manual TWI 35-130 G/TWI 45-190 G 17
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