WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
•
Do not touch any electrical switch; do
•
not use any phone in your building.
Immediately call your gas supplier
•
from a neighbor’s phone. Follow the
gas supplier’s instructions.
Low Lead Content
If you cannot reach your gas supplier,
•
call the fire department.
Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
Thank you for buying this energy efcient water heater.
We appreciate your condence in our products.
PLACE THESE INSTRUCTIONS ADJACENT TO HEATER AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.
PRINTED 0414 327729-000
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
TABLE OF CONTENTS
SAFE INSTALLATION, USE AND SERVICE............................. 3
The proper installation, use and servicing of this water heater is extremely important to your safety and the safety of others.
Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and
others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important
that the meaning of each safety message is understood by you and others who install, use, or service this water heater.
This is the safety alert symbol. It is used to alert you to
potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible
injury or death.
DANGER indicates an imminently
DANGER
WARNING
CAUTION
hazardous situation which, if not avoided,
will result in injury or death.
WARNING indicates a potentially hazardous
situation which, if not avoided, could result
in injury or death.
CAUTION indicates a potentially hazardous
situation which, if not avoided, could result in
minor or moderate injury.
CAUTION used without the safety alert
CAUTION
All safety messages will generally tell you about the type of hazard, what can happen if you do not follow the safety message, and
how to avoid the risk of injury.
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of
potential exposure to such substances.
This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. This
appliance can cause low level exposure to some of the substances listed in the Act.
symbol indicates a potentially hazardous
situation which, if not avoided, could result in
property damage.
APPROVALS
ANSI/NSF-5
3
Low Lead Content
GENERAL SAFETY INFORMATION
PRECAUTIONS
DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN
UNDER WATER. Immediately call a qualied service agency
to inspect the appliance and to make a determination on what
steps should be taken next.
If the unit is exposed to the following, do not operate heater
until all corrective steps have been made by a qualified
service agency.
1. External re.
2. Damage.
3. Firing without water.
GROUNDING INSTRUCTIONS
This water heater must be grounded in accordance with the
National Electrical Code and/or local codes. These must be
followed in all cases. Failure to ground this water heater properly
may also cause erratic control system operation.
This water heater must be connected to a grounded metal,
permanent wiring system; or an equipment grounding conductor
must be run with the circuit conductors and connected to the
equipment grounding terminal or lead on the water heater.
HYDROGEN GAS FLAMMABLE
Explosion Hazard
Flammable hydrogen gases
may be present.
Keep all ignition sources away
from faucet when turning on
hot water.
Hydrogen gas can be produced in a hot water system served
by this water heater that has not been used for a long period of
time (generally two weeks or more). Hydrogen gas is extremely
ammable. To reduce the risk of injury under these conditions,
it is recommended that a hot water faucet served by this water
heater be opened for several minutes before using any electrical
appliance connected to the hot water system. If hydrogen is
present there will probably be an unusual sound such as air
escaping through the pipe as the water begins to ow. THERE
SHOULD BE NO SMOKING OR OPEN FLAME NEAR THE
FAUCET AT THE TIME IT IS OPEN.
Verify the power to the water heater is turned off before performing any service procedures.
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
Water temperature over 125°F (52°C)
can cause severe burns instantly
resulting in severe injury or death.
Children, the elderly and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting devices such as
mixing valves must be installed
when required by codes and to
ensure safe temperatures at fixtures.
CAUTION
Improper installation, use and service may result
in property damage.
Do not operate water heater if flood damaged.
•
Inspect and anode rods regularly, replace if damaged.
•
Install in location with drainage.
•
Fill tank with water before operation.
•
Properly sized thermal expansion tanks are required on all
•
closed water systems.
Refer to this manual for installation and service.
Explosion Hazard
Overheated water can cause
water tank explosion.
Properly sized temperature and
pressure relief valve must be
installed in the opening provided.
4
GENERAL SAFETY INFORMATION
death. Always read and understand instruction manual.
CAUTION
Fire or Explosion Hazard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell gas.
Do not expose water heater controls to excessive gas
pressure.
Use only the gas shown on the water heater rating label.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
Breathing Hazard - Carbon Monoxide Gas
Do not obstruct water heater air intake
with insulating blanket.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
Property Damage Hazard
Fire Hazard
For continued protection against
risk of fire:
Do not install water heater on
carpeted floor.
Do not operate water heater if
flood damaged.
Fire and Explosion Hazard
Use joint compound or Teflon tape
compatible with propane gas.
Leak test before placing the
water heater in operation.
Disconnect gas piping and main
gas shutoff valve before leak
testing.
Install sediment trap in
accordance with NFPA 54.
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
All water heaters eventually leak.
•
Do not install without adequate drainage.
•
Electrical Shock Hazard
Turn off power to the water heater
•
before performing any service.
Label all wires prior to disconnecting
•
when performing service. Wiring errors
can cause improper and dangerous
operation.
Verify proper operation after servicing.
•
Failure to follow these instructions can
•
result in personal injury or death.
Jumping out control circuits or components can
result in property damage, personal injury or death.
Service should only be performed by a qualified service
•
agent using proper test equipment.
Altering the water heater controls and/or wiring in any way
•
could result in permanent damage to the controls or water
heater and is not covered under the limited warranty.
Altering the water heater controls and/or wiring in any way
•
could result in altering the ignition sequence allowing gas to
flow to the main burner before the hot surface igniter is at
ignition temperature causing delayed ignition which can
cause a fire or explosion.
Any bypass or alteration of the water
heater controls and/or wiring will result
in voiding the appliance warranty.
5
INTRODUCTION
Thank You for purchasing this water heater. Properly installed
and maintained, it should give you years of trouble free service.
ABBREVIATIONS USED
Abbreviations found in this Instruction Manual include :
• ANSI - American National Standards Institute
• ASME - American Society of Mechanical Engineers
• GAMA - Gas Appliance Manufacturer’s Association
• NEC - National Electrical Code
• NFPA - National Fire Protection Association
• UL - Underwriters Laboratory
• CSA - Canadian Standards Association
QUALIFICATIONS
QUALIFIED INSTALLER OR SERVICE AGENCY
Installation and service of this water heater requires ability
equivalent to that of a Qualied Agency (as dened by ANSI
below) in the eld involved. Installation skills such as plumbing,
air supply, venting, gas supply and electrical supply are required
in addition to electrical testing skills when performing service.
ANSI Z223.1 2006 Sec. 3.3.83: “Qualied Agency” - “Any
individual, rm, corporation or company that either in person or
through a representative is engaged in and is responsible for (a)
the installation, testing or replacement of gas piping or (b) the
connection, installation, testing, repair or servicing of appliances
and equipment; that is experienced in such work; that is familiar
with all precautions required; and that has complied with all the
requirements of the authority having jurisdiction.”
If you are not qualied (as dened by ANSI above) and licensed
or certied as required by the authority having jurisdiction
to perform a given task do not attempt to perform any of the
procedures described in this manual. If you do not understand
the instructions given in this manual do not attempt to perform
any procedures outlined in this manual.
ICOMM™ & BACNET COMPATIBLE
This water heater is compatible with the iCOMM™ remote
monitoring system. The iCOMM™ system hardware and
monitoring service is purchased separately. It allows users to
monitor critical operational, diagnostic and energy usage data
from a secure web site.
The iCOMM™ system can automatically notify selected
personnel via email and/or cellular phone text messages if
operational problems or user dened Alert Conditions occur.
iCOMM™ system hardware is compatible with BACnet compliant
supervisory controls and building management systems. For
more information call 888-928-3702.
PREPARING FOR THE INSTALLATION
1. Read the entire manual before attempting to install or operate
the water heater. Pay close attention to the General Safety
Information on pages 4 and 5. If you don’t follow the safety
rules, the water heater may not operate safely. It could cause
property damage, injury and/or death.
This manual contains instructions for the installation,
operation, and maintenance of the water heater. It also
contains warnings throughout the manual that you must
read and be aware of. All warnings and all instructions are
essential to the proper operation of the water heater and your
safety.
Detailed installation diagrams are also found in this manual.
These diagrams will serve to provide the installer with a
reference. It is essential that all venting, water piping, gas
piping and wiring be installed as shown.
Particular attention should be given to the installation
of thermometers at the locations indicated in the piping
diagrams as these are necessary for checking the operation
of the water heater.
The principal components of the water heater are identied
in Features And Components on page 7 in this manual. Use
this reference to locate and identify various components on
the water heater.
See the Installation Checklist and Troubleshooting on page
54. By using this checklist the user may be able to make
minor operational adjustments and avoid unnecessary
service calls. However, service and diagnostic procedures
should only be performed by a Qualied Service Agency.
NOTE: Costs to correct installation errors are not covered
under the limited warranty.
2. Be sure to turn off power when working on or near the
electrical system of the water heater. Never touch electrical
components with wet hands or when standing in water.
3. The installation must conform to all instructions contained in
this manual and the local code authority having jurisdiction.
These shall be carefully followed in all cases. Authorities
having jurisdiction should be consulted before installation
begins if there are any questions regarding compliance with
local, state or national codes.
In the absence of local codes, the installation must comply
with the current editions of the National Fuel Gas Code, ANSI
Z223.1/NFPA 54 and the National Electrical Code, NFPA 70 or
CAN/CSA-B149.1, the Natural Gas and Propane Installation
Code and CSA C22.1, the Canadian Electrical Code. All
documents are available from the Canadian Standards
Association, 8501 East Pleasant Valley Road, Cleveland, OH
44131. NFPA documents are also available from the National
Fire Protection Association, 1 Batterymarch Park, Quincy,
MA 02269.
4. If after reading this manual you have any questions or do
not understand any portion of the instructions, call the toll
free number on the back cover of this manual for technical
assistance. In order to expedite your request, please have the
full Model, Serial and Series number of the water heater you
are working with available for the technician. This information
is located on the water heater’s rating label.
5. Carefully plan the placement of the water heater. Examine
the location to ensure that it complies with the requirements
in Rough In Dimensions on page 10 and Locating the Water
Heater on page 11.
6. For installation in California this water heater must be braced
or anchored to avoid falling or moving during an earthquake.
See instructions for correct installation procedures.
Instructions may be obtained from California Ofce of the
State Architect, 1102 Q Street, Suite 5100, Sacramento, CA
95811.
7. Massachusetts Code requires this water heater to be
installed in accordance with Massachusetts 248-CMR 2.00:
State Plumbing Code and 248-CMR 5. See Commonwealth
of Massachusetts on page 20.
6
Y
FEATURES AND COMPONENTS
BASIC OPERATION
The water heaters covered in this manual have a helical coil
shaped heat exchanger that is submerged in the storage tank.
The water heater’s Main Burner is a radial design burner, it
is mounted on the top and res downward through the heat
exchanger. This is a forced draft burner; hot burning gases are
forced through the heat exchanger under pressure and exit
through the exhaust/vent connection located at the bottom of the
water heater. See Figure 1 and Figure 2.
BLOWER
INTAKE AIR
(combustion air)
CONNECTION
4 INCH PVC
EXCHANGER
MAIN
BURNER
(radial design)
HEAT
BURNER
ASSEMBL
MODULATION
The water heaters covered by this manual are capable of modulating
their ring rate. The CCB monitors the water temperature in the
tank and regulates the ring rate to achieve the target temperature
setpoint. The ring rate is dictated by the hot water draw, proximity
to the tank temperature setpoint, and various other temperature
limitations. Periodically, when the heater is in modulation mode, the
CCB will increase the blower speed for a short period of time to clear
out any condensation that has accumulated in the heat exchanger
then decreases the blower speed back to the modulating ring rate
required to maintain the desired tank temperature setpoint. This
ramping up and down of the blower speed is considered normal
operation of the water heater.
BLOWER/BURNER ASSEMBLY DETAIL
INTAKE AIR
(combustion air)
CONNECTION
4 INCH PVC
BLOWER
FLANGE
FLAME SENSOR
COMBUSTION
BLOWER
HELICAL
COIL
VENT (exhaust)
OUTLET
Figure 1
MAIN BURNER
(radial design)
SPARK
IGNITER
Figure 2
Spark Electrode
The control system energizes the spark ignition control with
120 VAC during the ignition period. The spark ignition control
then sends an electrical current to the spark igniter which in turn
ignites the main burner air/gas mixture.
See the Sequence of Operation on page 54.
Flame Sensor
The control system also monitors the ame sensor to conrm
a ame is present at the Main Burner. If a ame is not veried
during the ignition trial period (3-5 seconds) the control system
will immediately de-energize the 24 VAC Gas Valve. See the
Sequence of Operation Flow Chart on page 55.
7
TOP VIEW
7
8
9
4
14
5
19
2
3
15
1
Figure 3
TOP VIEW COMPONENTS
1. Water Heater's Enable/Disable (On/Off) Switch. When in the
"Disabled" (Off) position the switch removes electrical power
from the gas valve and blower so that water heating is disabled.
The display, CCB, and other electrical components will still be
energized and the display will read "Water Heating Disabled".
2. Powered anode rods. The water heater’s covered in this
manual are equipped with two powered (non sacricial)
anode rods. Protective current is fed by the control system
to the titanium electrodes at the end of each anode rod. This
current ows through the water to the conductive surfaces
inside the storage tank which diminishes the corrosive
effect (rusting) of water when it comes in contact with steel.
3. Central Control Board (CCB) enclosure. This enclosure
houses the control system’s main circuit board, power supply
board, power transformer, and conguration key. The CCB
regulates water temperature and controls all water heater
functions, see Control System Operation on page 42.
4. 120 VAC junction box. Incoming power supply, ground
connections, and other eld installed electrical connections
are made here. See Power Supply on page 13 and Power
Supply Connections on page 39.
5. Intake air connection - 4 inch PVC.
6. Blocked Intake Air switch. Normally closed contacts that
open on fall in pressure. This switch is used to insure intake
(combustion) air to the water heater is not restricted. The
control system monitors this switch and will disable heating
operation if its contacts are open during a heating cycle.
7. Water heater's 24 VAC Gas Valve.
8. Supply gas line connection. See the requirements for the
Supply Gas Line on page 13.
9. Low Gas Pressure switch. Normally open contacts that close
on a rise in pressure. This switch is used to insure supply
gas pressure is above minimum requirements. The control
system monitors this switch and will disable heating operation
12
10
6
2
13
11
18
16
17
if its contacts are open during a heating cycle. See Table 4
and the Gas Pressure Requirements on page 13.
10. Blower Prover switch. Normally open contacts that close on a
rise in pressure. This switch is used to insure the Combustion
Blower is operating properly. The control system monitors this
switch and will disable heating operation if its contacts are closed
before the Combustion Blower is energized or open any time
during a heating cycle. See Sequence Of Operation on page 54.
11. Vent connection (exhaust/condensate elbow) - 4 inch aluminum.
12. Combustion Blower.
13. Blocked Exhaust (vent) switch. Normally closed contacts
that open on a rise in pressure. This switch is used to insure
the Exhaust (vent) piping connected to the water heater is not
restricted. The control system monitors this switch and will disable
heating operation if its contacts are open during a heating cycle.
14. VFD (variable frequency drive) blower motor drive.
15. Temperature-Pressure Relief Valve. See TemperaturePressure Relief Valve on page 15.
16. Upper Temperature Probe, 1 of 2 temperature probes. The
water heater’s control system monitors this probe to detect
water temperature in the upper portion of the storage tank.
The Upper Temperature Probe also houses the ECO (energy
cut out) switch. This is a non adjustable high temperature
limit switch. The ECO switch contacts are normally closed
and will open on a temperature rise. See High Temperature
Limit Control (ECO) on page 41.
17. Water outlet connection 1 1/2” NPT.
18. UIM (user interface module). The UIM includes the display circuit
board, the control system’s LCD display and operational buttons.
Used to adjust various user settings and view operational
information. See Control System Operation on page 42.
19. Spark Ignition Control. When energized, sends the electrical
current to the spark igniter.
8
6
4
9
3
10
19
8
2
11
12
18
18
17
14
1
13
LEFT SIDE
Figure 4Figure 5
15
SIDE VIEWS
1. Cleanout access panel, covers water heater cleanout
opening.
2. CCB enclosure - see Figure 3 on page 8 for description.
3. 120 VAC junction box. Incoming power supply, ground
connections, and other eld installed electrical connections
are made here. See Power Supply on page 13.
4. Intake air connection - 4 inch PVC.
5. Supply gas line connection. See Supply Gas Line on page 13.
6. Low Gas Pressure switch, see description under Figure 3 on
page 8. See Table 4 and the Gas Pressure Requirements on
page 13.
7. Water heater 24 VAC Gas Valve.
8. Water outlet connection - 1 1/2” NPT connection.
9. VFD (variable frequency drive) blower motor drive - - see
Figure 3 on page 8 for description.
10. UIM (user interface module). The UIM includes the display circuit
board, the control system’s LCD display and operational buttons.
Used to adjust various user settings and view operational
information. See Control System Operation on page 42.
11. Temperature-Pressure Relief Valve. See TemperaturePressure Relief Valve on page 15.
12. Temperature-Pressure Relief Valve discharge pipe - see T&P
Valve Discharge Pipe Requirements: on page 15.
13. Lower Temperature Probe, 1 of 2 temperature probes. The
water heater’s control system monitors this probe to detect
water temperature in the lower portion of the storage tank.
14. Water inlet connection - 1 1/2” NPT connection.
15. Water heater drain valve.
16. Combustion Blower.
17. Vent connection (exhaust/condensate elbow) - 4 inch
aluminum.
19. Spark Ignition Control, When energized, sends the electrical
current to the spark igniter.
9
ROUGH IN DIMENSIONS
INSTALLATION CONSIDERATIONS
4" PVC AIR INTAKE
CONNECTION
69.25in
63.13in
175.9cm
160.35cm
WATER
OUTLET
HEIGHT
75.75in
192.41cm
52.00in
132.08cm
T&P
CLEANOUT
3/4" NPT DRAIN
FRONT
1 1/2" NPT
WATER INLET
3/4" NPT
RECIRC RETURN
4" EXHAUST VENT
CONNECTION
12.75in
32.39cm
4.75in
12.07cm
23.00in
58.43cm
INTAKE
CLEANOUT
1 1/2" SUPPLY GAS
CONNECTION
70°
T&P
45°
20°
GAS
BACK
73.75in
1 1/2" NPT
WATER
OUTLET
TOP
FRONT
18°
DRAIN
30°
EXHAUST
42°
187.3cm
33.12in
84.12cm
O.D.
Figure 6
These designs comply with the current edition of the American National Standard for Gas Fired Water Heaters, Volume III, ANSI
Z21.10.3-CSA 4.3. BTH 300 and 400 are Automatic Circulating Tank or Automatic Storage Water Heaters. BTH 500 is Automatic
Circulating Tank or Automatic Instantaneous Water Heater
GAS LINE CONNECTION SIZE
TABLE 1
MODELSERIES NATURAL GASPROPANE GAS
BTH 300200/201 1 1/2” NPT1 1/2” NPT
BTH 400200/201 1 1/2” NPT1 1/2” NPT
BTH 500200/201 1 1/2” NPT1 1/2” NPT
This table shows connections sizes only. Depending on the installed equivalent
length, and/or the number of appliances connected, the supply gas line size may
have to be increased beyond the minimum required sizes - see Gas Line Sizing
on page 38.
RECOVERY CAPACITIES
TABLE 3
U.S. GALLONS/HR & LITERS/HR AT TEMPERATURE RISE INDICATED
Carefully choose a location for the new water heater. The placement
is a very important consideration for the safety of the occupants in
the building and for the most economical use of the water heater.
Property Damage Hazard
All water heaters eventually leak.
•
Do not install without adequate drainage.
•
Whether replacing an existing water heater or installing the water
heater in a new location observe the following critical points:
1. The water heater must be located indoors.
2. The water heater must not be located in an area where it will
be subject to freezing temperatures.
3. Locate the water heater so it is protected and not subject to
physical damage by a moving vehicle.
4. Locate the water heater on a level surface.
5. Locate the water heater near a oor drain. The water heater
should be located in an area where leakage of the tank or
connections will not result in damage to the area adjacent
to the water heater or to lower oors of the structure. When
such locations cannot be avoided, it is recommended that a
metal drain pan, adequately drained, be installed under the
water heater.
6. Locate the water heater close to the point of major hot water usage.
7. Locate the water heater close to a 120 VAC power supply.
See Power Supply on page 13 for requirements.
8. Locate the water heater where an adequate supply of fresh
air for combustion and ventilation can be obtained. See Air
Requirements on page 17.
9. Locate the water heater where the vent and intake air piping,
when installed, will remain within the maximum equivalent
lengths allowed. See Venting Requirements on page 22.
10. Do not locate the water heater where noise (such as
the Combustion Blower) during normal operation will be
objectionable in adjacent areas.
11. Do not locate the water heater where the subsequent
installation of the vent (exhaust) or intake air terminations
would be objectionable due to noise at the termination(s).
This includes locations close to or across from windows and
doors. See Venting Installation on page 21.
Fire or Explosion Hazard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell gas.
Do not expose water heater controls to excessive gas
pressure.
Use only the gas shown on the water heater rating label.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
There is a risk in using fuel burning appliances such as gas water
heaters in rooms, garages or other areas where gasoline, other
ammable liquids or engine driven equipment or vehicles are
stored, operated or repaired. Flammable vapors are heavy and
travel along the oor and may be ignited by the water heater’s
igniter or Main Burner ames causing re or explosion.
Flammable items, pressurized containers or any other potential
re hazardous articles must never be placed on or adjacent to
the water heater.
CLEARANCE TO COMBUSTIBLE MATERIALS
The water heaters covered in this manual are approved for
installation on combustible ooring. The clearance to combustible
and non combustible construction materials is 0 inches on the
back and sides of the water heater. These water heaters are also
approved for installation in an alcove.
NOTE: Adequate clearance for servicing should be maintained
on all installations. See Service Clearance below.
ALCOVE
TOP COVER
WATER
HEATER
FRONT
FRONT VIEW
CLEARANCES TO COMBUSTIBLE
AND NON COMBUSTIBLE
CONSTRUCTION MATERIALS
0
0
0
FRONT
TOP VIEW
Figure 7
SERVICE CLEARANCE
A service clearance of 24 inches (61 cm) should be maintained
from serviceable parts such as the T&P valve, control system
components, gas valve, clean out opening, drain valve, the vent
connection (exhaust/condensate elbow) and the condensate
drain. Leave as much room as possible above the water heater
and near the exhaust elbow for this reason. See Figure 9 on
page 16.
INTAKE AIR AND VENT PIPE CLEARANCES
The minimum clearance from combustible materials for the vent
(exhaust) and intake air piping shall be 0 inches. Vent or intake
air piping passing through a combustible wall or ceiling must be
a continuous run (no joints).
EXTENDED VENT TERMINATIONS
The water heaters covered by this manual can be installed
using 4 inch pipe for the intake air and/or vent piping up to a
maximum of 70 equivalent feet (21.3 m). The intake air and/
or vent piping can be extended up to 120 equivalent feet (36.5
m) by installing 6 inch pipe. See the Venting Requirements on
page 22.
The water heater ships from the factory with two (2) 4 inch
terminations that are 45° PVC elbows with a debris screen
installed. When 6 inch intake air or vent pipe is installed, factory
supplied 6 inch terminations must be used.
Contact your local distributor or call the parts department phone
number listed on the back cover of this manual to order 6 inch
termination(s).
11
death. Always read and understand instruction manual.
OPTIONAL DIRECT VENT TERMINATIONS
The water heaters covered by this manual can be installed in
a Direct Vent conguration using optional concentric and low
prole terminations.
See the Venting Requirements on page 22, Concentric Termination
Installation on page 28 and Low Prole Installation on page 32.
Concentric and low prole terminations must be ordered separately.
Contact your local distributor or call the parts department phone
number listed on the back cover of this manual to order.
• 6” Concentric Termination Part # 9008841005
• 4" Low Prole Termination Part # 9008934005
• 6" Low Prole Termination Part # 9008935005
HARD WATER
Where hard water conditions exist, water softening or the
threshold type of water treatment is recommended. This will
protect the dishwashers, coffee urns, water heaters, water piping
and other equipment.
See Maintenance on page 60 for sediment and lime scale
removal procedures.
CIRCULATION PUMPS
A circulating pump is used when a system requires a circulating
loop or there is a storage tank used in conjunction with the water
heater. The tank is provided with a 3/4" NPT recirculation loop
return connection. Refer to Figure 6 for its location. See the
Water Piping Diagrams beginning on page 66 for installation
location of circulating pumps.
See Circulation Pump Wiring Diagrams on page 65 for electrical
hookup information. Install in accordance with the current edition
of the National Electrical Code, NFPA 70 or the Canadian
Electrical Code, CSA C22.1.
All-bronze circulators are recommended for used with commercial
water heaters.
Some circulating pumps are manufactured with sealed bearings
and do not require further lubrication. Some circulating pumps
must be periodically oiled. Refer to the pump manufacturer’s
instructions for lubrication requirements.
INSULATION BLANKETS
Breathing Hazard - Carbon Monoxide Gas
Do not obstruct water heater air intake
with insulating blanket.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
Insulation blankets are available to the general public for external
use on gas water heaters but are not necessary with these
products. The purpose of an insulation blanket is to reduce the
standby heat loss encountered with storage tank heaters. The
water heaters covered by this manual meet or exceed the Energy
Policy Act standards with respect to insulation and standby heat
loss requirements, making an insulation blanket unnecessary.
Should you choose to apply an insulation blanket to this
heater, you should follow these instructions. See the Features
and Components section of this manual for identication of
components mentioned below. Failure to follow these instructions
can restrict the air ow required for proper combustion, potentially
resulting in re, asphyxiation, serious personal injury or death.
• DO NOT apply insulation to the top of the water heater, as this will
interfere with safe operation of the blower assembly.
• DO NOT cover the control system LCD on top of the water heater.
• DO NOT cover the Temperature-Pressure Relief Valve.
• DO NOT cover the instruction manual. Keep it on the side of the
water heater or nearby for future reference.
• DO obtain new warning and instruction labels from the manufacturer
for placement on the blanket directly over the existing labels.
• DO inspect the insulation blanket frequently to make certain it does
not sag, thereby obstructing combustion air ow.
12
INSTALLATION REQUIREMENTS
GAS PRESSURE REQUIREMENTS
TABLE 4
MODEL
BTH 300
BTH 400
BTH 500
* Manifold gas pressure; reading can only be taken while gas is owing. Reading taken should be ± 0.3” W. C. of the listed value. These water heaters are certied for
use without modication for altitudes up to 10,100 feet. For elevations above 10,100 feet (3,079 meters) see High Altitude Installations on page 52.
† Minimum supply gas pressure; readings are taken while gas is not owing (static pressure) AND while gas is owing (dynamic pressure). Supply pressure must never
fall below the minimum values. Supply gas pressures should be measured with all gas red appliances connected to a common main ring at full capacity. If supply
pressure drops more than 1.5” W. C. as gas begins to ow the supply gas system (gas line/regulator) may be restricted or undersized. See Table 5 and the Supply
Gas Regulator requirements below. See Supply Gas Line Installation on page 38 and Supply Gas Regulator on page 13 for sizing and installation instructions also.
‡ Maximum supply gas pressure; readings are taken while gas is not owing (static pressure) AND while gas is owing (dynamic pressure). Supply pressure must
NATURAL GASPROPANE GASNATURAL GASPROPANE GASNATURAL GASPROPANE GAS
0” W. C. (0 kPa)0” W. C. (0 kPa)4.8" W .C. (1.19 kPa) 8.5” W. C. (2.12 kPa)14” W. C. (3.49 kPa)14” W. C. (3.49 kPa)
0” W. C. (0 kPa)0” W. C. (0 kPa)4.8" W .C. (1.19 kPa) 8.5” W. C. (2.12 kPa)14” W. C. (3.49 kPa)14” W. C. (3.49 kPa)
0” W. C. (0 kPa)0” W. C. (0 kPa)4.8" W .C. (1.19 kPa) 8.5” W. C. (2.12 kPa)14” W. C. (3.49 kPa)14” W. C. (3.49 kPa)
SUPPLY GAS LINE
The high efciency water heaters covered in this manual require
an adequate volume of fuel gas for proper operation. A lack of
fuel gas volume can lead to ignition failure, rough starting and
rough operation. Increasing the supply gas pressure DOES NOT necessarily increase the volume of gas supplied to the
water heater and must remain below the maximum supply gas
pressures shown in Table 4.
The minimum supply gas line sizes shown in Table 5 must be
observed on all installations to help insure an adequate volume
of fuel gas is provided. DO NOT use exible gas piping.
Supply gas lines serving more than one appliance may require
larger sizes than what is shown in Table 5. See Gas Line Sizing
on page 38.
MINIMUM SUPPLY GAS LINE SIZE
TABLE 5
MODEL*NATURAL GASPROPANE GAS
BTH 300 1 1/4” NPT1 1/4” NPT
BTH 400 1 1/4” NPT1 1/4” NPT
† BTH 500 1 1/2” NPT1 1/4” NPT
† Note that BTH 500 natural gas models require a 1 1/2” minimum supply gas
line size. Depending on the installed equivalent length, and/or the number
of appliances connected, the supply gas line size may have to be increased
beyond the minimum required sizes shown in this table - see Gas Line Sizing
on page 38.
SUPPLY GAS REGULATOR
The maximum allowable gas supply pressure for this water
heater is 14.0” W. C. (3.49 kPa) for natural and propane gas.
Install a positive lock-up gas pressure regulator in the gas
supply line if inlet gas pressure can exceed these pressures
at any time.
If a positive lock-up regulator is required follow these instructions:
1. Positive lock-up gas pressure regulators must be rated at or
above the input Btu/hr rating of the water heater they supply.
2. Positive lock-up gas pressure regulator(s) should be installed
no closer than 3 feet (1 meter) and no farther than 8 feet (2.4
meters) from the water heater’s inlet gas connection.
3. After installing the positive lock-up gas pressure regulator(s)
an initial nominal supply pressure setting of 7.0” W.C. while
the water heater is operating is recommended and will
generally provide good water heater operation. Some addition
adjustment maybe required later to maintain a steady gas
supply pressure.
4. When installing multiple water heaters in the same gas supply
system it is recommended that individual positive lock-up gas
pressure regulators be installed at each unit.
POWER SUPPLY
The water heaters covered in this manual require a 120 VAC,
1Ø (single phase), 60Hz, 15 amp power supply and must also
be electrically grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical Code, ANSI/
NFPA 70 or the Canadian Electrical Code, CSA C22.1.
POWER FLUCTUATIONS AND ELECTRICAL NOISE
The water heater’s control system requires a source of stable
clean electricity for proper operation. Connecting the water heater
to a branch circuit that is subject to uctuations in voltage level or
electrical line noise such as EMI (electro magnetic interference)
or RFI (radio frequency interference) may cause erratic control
system operation and malfunction.
A high quality power supply lter/suppressor such as the Kleen
Line model SELF/T-10 Series SC-L or equivalent must be
installed if the above conditions exist. Call the technical support
phone number listed on the back cover of this manual for more
information.
NOTE: Malfunctions caused by the power supply and the costs
to install power supply lters are not covered under the limited
warranty.
DEDICATED POWER WIRING AND BREAKERS
Dedicated power supply wires, ground wiring and dedicated
circuit breakers often prevent electrical line noise and are
required when installing the water heater.
13
MIXING VALVES
Water temperature over 125°F (52°C)
can cause severe burns instantly
resulting in severe injury or death.
Children, the elderly and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting devices such as
mixing valves must be installed
when required by codes and to
ensure safe temperatures at fixtures.
Water heated to a temperature which will satisfy clothes washing,
dish washing, and other sanitizing needs can scald and cause
permanent injury upon contact. Short repeated heating cycles
caused by small hot water uses can cause temperatures at the
point of use to exceed the water heater’s temperature setting by
up to 20°F (11°C).
Some people are more likely to be permanently injured by
hot water than others. These include the elderly, children, the
inrm and the physically/mentally disabled. Table 6 shows the
approximate time-to-burn relationship for normal adult skin.
If anyone using hot water provided by the water heater being
installed ts into one of these groups or if there is a local code
or state law requiring a certain water temperature at the point of
use, then special precautions must be taken.
In addition to using the lowest possible temperature setting that
satises the demand of the application a Mixing Valve should be
installed at the water heater (see Figure 8) or at the hot water
taps to further reduce system water temperature.
Mixing valves are available at plumbing supply stores. Consult
a Qualied Installer or Service Agency. Follow mixing valve
manufacturer’s instructions for installation of the valves.
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15, 1978)
Time for 1st Degree Burn
(Less Severe Burns)
Time for Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
DISHWASHING MACHINES
All dishwashing machines meeting the National Sanitation
Foundation requirements are designed to operate with water
ow pressures between 15 and 25 pounds per square inch (103
kPa and 173 kPa). Flow pressures above 25 pounds per square
inch (173 kPa), or below 15 pounds per square inch (103 kPa),
will result in improperly sanitized dishes. Where pressures are
high, a water pressure reducing or ow regulating control valve
should be used in the 180°F (82°C) line to the dishwashing
machine and should be adjusted to deliver water pressure
between these limits.
HOT WATER
OUTLET
12” TO 15”
(30-38 cm)
TEMPERED WATER
OUTLET
COLD
WATER
INLET
CHECK
VALV E
TO TANK
INLET
CHECK
VALV E
MIXING
VALV E
Figure 8
The National Sanitation Foundation also recommends circulation
of 180°F (82°C) water. Where this is done, the circulation should
be very gentle so that it does not cause any unnecessary
turbulence inside the water heater. The circulation should be just
enough to provide 180°F (82°C) water at the point of take-off to
the dishwashing machine.
Adjust ow by throttling a full port ball valve installed in the
circulating line on the outlet side of the pump. Never throttle ow
on the suction side of a pump. See the Water Piping Diagrams
beginning on page 66.
NOTE: To comply with NSF Standard 5 installation requirements
the bottom of the water heater must be sealed to the oor with a
silicone based sealant or elevated 6 inches above the oor.
CLOSED WATER SYSTEMS
Water supply systems may, because of code requirements
or such conditions as high line pressure, among others, have
installed devices such as pressure reducing valves, check
valves, and back ow preventers. Devices such as these cause
the water system to be a closed system.
THERMAL EXPANSION
As water is heated, it expands (thermal expansion). In a closed
system the volume of water will grow when it is heated. As the
volume of water grows there will be a corresponding increase
in water pressure due to thermal expansion. Thermal expansion
can cause premature tank failure (leakage). This type of failure
is not covered under the limited warranty. Thermal expansion
can also cause intermittent Temperature-Pressure Relief Valve
operation: water discharged from the valve due to excessive
pressure build up. This condition is not covered under the limited
warranty. The Temperature-Pressure Relief Valve is not intended
for the constant relief of thermal expansion.
A properly sized thermal expansion tank must be installed on
all closed systems to control the harmful effects of thermal
expansion. Contact a local plumbing service agency to have a
thermal expansion tank installed.
See Water Line Connections on page 40 and the Water Piping
Diagrams beginning on page 66.
14
CAUTION
TEMPERATURE-PRESSURE RELIEF VALVE
Water Damage Hazard
Explosion Hazard
Temperature-Pressure Relief Valve
must comply with ANSI Z21.22CSA 4.4 and ASME code.
Properly sized temperaturepressure relief valve must be
installed in opening provided.
Can result in overheating and
excessive tank pressure.
Can cause serious injury or death.
This water heater is provided with a properly rated/sized and
certied combination Temperature-Pressure Relief Valve (T&P
valve) by the manufacturer. The valve is certied by a nationally
recognized testing laboratory that maintains periodic inspection
of production of listed equipment of materials as meeting the
requirements for Relief Valves for Hot Water Supply Systems,
ANSI Z21.22 • CSA 4.4, and the code requirements of ASME.
If replaced, the new T&P valve must meet the requirements
of local codes, but not less than a combination TemperaturePressure Relief Valve rated/sized and certied as indicated in
the above paragraph. The new valve must be marked with a
maximum set pressure not to exceed the marked hydrostatic
working pressure of the water heater (150 psi = 1,035 kPa) and
a discharge capacity not less than the water heater Btu/hr or kW
input rate as shown on the water heater’s model rating label.
NOTE: In addition to the factory installed Temperature-Pressure
Relief Valve on the water heater, each remote storage tank that
may be installed and piped to a water heating appliance must also
have its own properly sized, rated and approved TemperaturePressure Relief Valve installed. Call the toll free technical
support phone number listed on the back cover of this manual
for technical assistance in sizing a Temperature-Pressure Relief
Valve for remote storage tanks.
For safe operation of the water heater, the Temperature-Pressure
Relief Valve must not be removed from its designated opening
nor plugged. The Temperature-Pressure Relief Valve must be
installed directly into the tting of the water heater designed for the
relief valve. Install discharge piping so that any discharge will exit
the pipe within 6 inches (15.2 cm) above an adequate oor drain,
or external to the building. In cold climates it is recommended
that it be terminated at an adequate drain inside the building. Be
certain that no contact is made with any live electrical part. The
discharge opening must not be blocked or reduced in size under
any circumstances. Excessive length, over 30 feet (9.14 m), or
use of more than four elbows can cause restriction and reduce
the discharge capacity of the valve.
No valve or other obstruction is to be placed between the
Temperature-Pressure Relief Valve and the tank. Do not connect
discharge piping directly to the drain unless a 6” (15.2 cm)
air gap is provided. To prevent bodily injury, hazard to life, or
property damage, the relief valve must be allowed to discharge
water in adequate quantities should circumstances demand. If
the discharge pipe is not connected to a drain or other suitable
means, the water ow may cause property damage.
Temperature-Pressure Relief Valve discharge
•
pipe must terminate at adequate drain.
T&P Valve Discharge Pipe Requirements:
• Shall not be smaller in size than the outlet pipe size of the
valve, or have any reducing couplings or other restrictions.
• Shall not be plugged or blocked.
• Shall not be exposed to freezing temperatures.
• Shall be of material listed for hot water distribution.
• Shall be installed so as to allow complete drainage of both
the Temperature-Pressure Relief Valve and the discharge
pipe.
• Must terminate a maximum of six inches above a oor
drain or external to the building. In cold climates, it is
recommended that the discharge pipe be terminated at an
adequate drain inside the building.
• Shall not have any valve or other obstruction between the
relief valve and the drain.
Burn hazard.
Hot water discharge.
Keep clear of TemperaturePressure Relief Valve
discharge outlet.
The Temperature-Pressure Relief Valve must be manually
operated at least twice a year. Caution should be taken to
ensure that (1) no one is in front of or around the outlet of the
Temperature-Pressure Relief Valve discharge line, and (2) the
water manually discharged will not cause any bodily injury or
property damage because the water may be extremely hot. If
after manually operating the valve, it fails to completely reset
and continues to release water, immediately close the cold water
inlet to the water heater, follow the draining instructions in this
manual, and replace the Temperature-Pressure Relief Valve with
a properly rated/sized new one.
NOTE: The purpose of a Temperature-Pressure Relief Valve
is to prevent excessive temperatures and pressures in the
storage tank. The T&P valve is not intended for the constant
relief of thermal expansion. A properly sized thermal expansion
tank must be installed on all closed systems to control thermal
expansion, see Closed Water Systems and Thermal Expansion
on page 14.
If you do not understand these instructions or have any questions
regarding the Temperature-Pressure Relief Valve call the toll free
number listed on the back cover of this manual for technical
assistance.
15
CONDENSATE DRAIN
death. Always read and understand instruction manual.
The water heaters covered in this manual are condensing
appliances and require a building drain to be located in close
proximity to allow the condensate to drain safely.
Condensate drains from the water heater at the exhaust/
condensate elbow located at the bottom. The eld installed
condensate drain line must not be elevated above the condensate
drain connection on the exhaust/condensate elbow, see Figure
9. If the condensate does not drain properly it will build up in the
exhaust (vent) elbow. This will restrict the ow of ue gases and
cause the Blocked Exhaust pressure switch to open its contacts.
The control system monitors all pressure switches, if the Blocked
Exhaust Switch contacts are open the control system will lock
out and disable heating operation. The “Blocked Exhaust” Fault
message will be displayed on the control system’s LCD, see
Fault And Alert Conditions beginning on page 57.
NOTE: If the “Blocked Exhaust “ Fault message is ever displayed
on the control system LCD, check the condensate drain rst and
ensure it is not blocked.
EXHAUST (VENT)
ELBOW
CONDENSATE
DRAIN LINE
CONNECTION
THIS SIDE VIEW
OF EXHAUST
ELBOW AND
ARROW INDICATE
THE LOCATION OF
THE PRESSURE
PORT
COMBUSTIBLE MATERIAL STORAGE
Fire or Explosion Hazard
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Avoid all ignition sources if you smell gas.
Do not expose water heater controls to excessive gas
pressure.
Use only the gas shown on the water heater rating label.
Maintain required clearances to combustibles.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
Keep appliance area clear and free of combustible materials,
gasoline and other ammable vapors and liquids.
CONTAMINATED AIR
CONDENSATE
CLEANOUT CAP
CONDENSATE DRAIN
LINE - FIELD INSTALLED
BUILDING
DRAIN
Figure 9
CONDENSATE DRAIN WATER TRAP
Breathing Hazard - Carbon Monoxide Gas
Ensure a functioning water trap is
installed in the condensate drain.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
Do not remove the factory installed exhaust/condensate elbow
for any reason, see Figure 9. The water heater’s vent pipe is
under a slight positive pressure. The water trap prevents ue
gases from escaping into the installed space. See Condensate
Drain Installation on page 37.
CONDENSATE PH LEVEL
The condensate drains from the water heater’s covered in
this manual have PH levels between 4.3 and 5.0. Install a
commercially available neutralizing kit if required by local codes.
NOTE: Lower PH levels are acidic. Do not connect a metal drain
line, such as copper, to the water heater for this reason. See
Condensate Drain Installation on page 37.
Breathing Hazard - Carbon Monoxide Gas
Install water heater in accordance with
the Instruction Manual and NFPA 54 or
CAN/CSA-B149.1.
To avoid injury, combustion and ventilation
air must be taken from outdoors.
Do not place chemical vapor emitting
products near water heater.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
Corrosion of the ue ways and vent system may occur if air for
combustion contains certain chemical vapors. Such corrosion
may result in failure and risk of asphyxiation.
Combustion air that is contaminated can greatly diminish the
life span of the water heater and water heater components
such as hot surface igniters and burners. Propellants of aerosol
sprays, beauty shop supplies, water softener chemicals and
chemicals used in dry cleaning processes that are present in the
combustion, ventilation or ambient air can cause such damage.
Do not store products of this sort near the water heater. Air which
is brought in contact with the water heater should not contain any
of these chemicals. If necessary, uncontaminated air should be
obtained from remote or outdoor sources. The limited warranty
is voided when failure of water heater is due to a corrosive
atmosphere. (See limited warranty for complete terms and
conditions).
If the water heater will be used in beauty shops, barber shops,
cleaning establishments, or self-service laundries with dry
cleaning equipment, it is imperative that the water heater(s) be
installed in a Direct Vent conguration so that all air for combustion
is derived directly from the outdoor atmosphere through a sealed
intake air pipe. See Venting Installation on page 21.
16
AIR REQUIREMENTS
Breathing Hazard - Carbon Monoxide Gas
Install water heater in accordance with
the Instruction Manual and NFPA 54 or
CAN/CSA-B149.1.
To avoid injury, combustion and ventilation
air must be taken from outdoors.
Do not place chemical vapor emitting
products near water heater.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
For safe operation an adequate supply of fresh uncontaminated
air for combustion and ventilation must be provided.
An insufcient supply of air can cause recirculation of combustion
products resulting in contamination that may be hazardous to
life. Such a condition often will result in a yellow, luminous burner
ame, causing sooting of the combustion chamber, burners and
ue tubes and creates a risk of asphyxiation.
Do not install the water heater in a conned space unless an
adequate supply of air for combustion and ventilation is brought
in to that space using the methods described in the Conned
Space section that follows.
Never obstruct the ow of ventilation air. If you have any doubts
or questions at all, call your gas supplier. Failure to provide the
proper amount of combustion air can result in a re or explosion
and cause property damage, serious bodily injury or death.
UNCONFINED SPACE
An Unconned Space is one whose volume IS NOT LESS THAN
50 cubic feet per 1,000 Btu/hr (4.8 cubic meters per kW) of the
total input rating of all appliances installed in the space. Rooms
communicating directly with the space, in which the appliances
are installed, through openings not furnished with doors, are
considered a part of the unconned space.
Makeup air requirements for the operation of exhaust fans,
kitchen ventilation systems, clothes dryers and replaces shall
also be considered in determining the adequacy of a space to
provide combustion, ventilation and dilution air.
UNUSUALLY TIGHT CONSTRUCTION
In unconned spaces in buildings, inltration may be adequate
to provide air for combustion, ventilation and dilution of ue
gases. However, in buildings of unusually tight construction (for
example, weather stripping, heavily insulated, caulked, vapor
barrier, etc.) additional air must be provided using the methods
described in the Conned Space section that follows.
CONFINED SPACE
A Conned Space is one whose volume IS LESS THAN 50 cubic
feet per 1,000 Btu/hr (4.8 cm per kW) of the total input rating of
all appliances installed in the space.
Openings must be installed to provide fresh air for combustion,
ventilation and dilution in conned spaces. The required size for
the openings is dependent on the method used to provide fresh
air to the conned space AND the total Btu/hr input rating of all
appliances installed in the space.
DIRECT VENT APPLIANCES
Appliances installed in a Direct Vent conguration that derive all
air for combustion from the outdoor atmosphere through sealed
intake air piping are not factored in the total appliance input Btu/
hr calculations used to determine the size of openings providing
fresh air into conned spaces.
EXHAUST FANS
Where exhaust fans are installed, additional air shall be provided
to replace the exhausted air. When an exhaust fan is installed
in the same space with a water heater, sufcient openings to
provide fresh air must be provided that accommodate the
requirements for all appliances in the room and the exhaust fan.
Undersized openings will cause air to be drawn into the room
through the water heater’s vent system causing poor combustion.
Sooting, serious damage to the water heater and the risk of re
or explosion may result. It can also create a risk of asphyxiation.
LOUVERS AND GRILLES
The free areas of the fresh air openings in the instructions that
follow do not take in to account the presence of louvers, grilles or
screens in the openings.
The required size of openings for combustion, ventilation and
dilution air shall be based on the “net free area” of each opening.
Where the free area through a design of louver or grille or screen
is known, it shall be used in calculating the size of the opening
required to provide the free area specied. Where the louver and
grille design and free area are not known, it shall be assumed
that wood louvers will have 25% free area and metal louvers and
grilles will have 75% free area. Non motorized louvers and grilles
shall be xed in the open position.
17
FRESH AIR OPENINGS FOR CONFINED SPACES
The following instructions shall be used to calculate the size,
number and placement of openings providing fresh air for
combustion, ventilation and dilution in conned spaces. The
illustrations shown in this section of the manual are a reference
for the openings that provide fresh air into conned spaces
only. DO NOT refer to these illustrations for the purpose of vent
installation. See Venting Installation on page 21 for complete
venting installation instructions.
OUTDOOR AIR THROUGH TWO OPENINGS
Alternatively a single permanent opening, commencing within 12
inches (300 mm) of the top of the enclosure, shall be provided.
See Figure 11. The water heater shall have clearances of at
least 1 inch (25 mm) from the sides and back and 6 inches (l50
mm) from the front of the water heater. The opening shall directly
communicate with the outdoors or shall communicate through a
vertical or horizontal duct to the outdoors or spaces that freely
communicate with the outdoors and shall have a minimum free
area of the following:
1. 1 square inch per 3000 Btu/hr (700 mm2 per kW) of the total
input rating of all appliances located in the enclosure, and
2. Not less than the sum of the areas of all vent connectors in
the space.
OUTDOOR AIR THROUGH TWO HORIZONTAL DUCTS
Figure 10
The conned space shall be provided with two permanent
openings, one commencing within 12 inches (300 mm) of the top
and one commencing within 12 inches (300 mm) of the bottom of
the enclosure. The openings shall communicate directly with the
outdoors. See Figure 10.
Each opening shall have a minimum free area of 1 square inch
per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input rating
of all appliances installed in the enclosure. Each opening shall
not be less than 100 square inches (645 cm2).
OUTDOOR AIR THROUGH ONE OPENING
Figure 12
The conned space shall be provided with two permanent
horizontal ducts, one commencing within 12 inches (300 mm) of
the top and one commencing within 12 inches (300 mm) of the
bottom of the enclosure. The horizontal ducts shall communicate
directly with the outdoors. See Figure 12.
Each duct opening shall have a minimum free area of 1 square
inch per 2,000 Btu/hr (1100 mm2 per kW) of the aggregate input
rating of all appliances installed in the enclosure.
When ducts are used, they shall be of the same cross sectional
area as the free area of the openings to which they connect.
The minimum dimension of rectangular air ducts shall be not less
than 3 inches.
Figure 11
18
OUTDOOR AIR THROUGH TWO VERTICAL DUCTS
The illustrations shown in this section of the manual are a
reference for the openings that provide fresh air into conned
spaces only.
DO NOT refer to these illustrations for the purpose of vent
installation. See Venting Installation on page 21 for complete
venting installation instructions.
Figure 13
The conned space shall be provided with two permanent vertical
ducts, one commencing within 12 inches (300 mm) of the top and
one commencing within 12 inches (300 mm) of the bottom of the
enclosure. The vertical ducts shall communicate directly with the
outdoors. See Figure 13.
Each duct opening shall have a minimum free area of 1 square
inch per 4,000 Btu/hr (550 mm2 per kW) of the aggregate input
rating of all appliances installed in the enclosure.
When ducts are used, they shall be of the same cross sectional
area as the free area of the openings to which they connect.
The minimum dimension of rectangular air ducts shall be not less
than 3 inches.
AIR FROM OTHER INDOOR SPACES
Figure 14
The conned space shall be provided with two permanent
openings, one commencing within 12 inches (300 mm) of the top
and one commencing within 12 inches (300 mm) of the bottom of
the enclosure. See Figure 14.
Each opening shall communicate directly with an additional
room(s) of sufcient volume so that the combined volume of all
spaces meets the criteria for an Unconned Space.
Each opening shall have a minimum free area of 1 square inch
per 1,000 Btu/hr (1100 mm2 per kW) of the aggregate input
rating of all appliances installed in the enclosure. Each opening
shall not be less than 100 square inches (645 cm2).
19
INSTALLATION REQUIREMENTS - COMMONWEALTH OF MASSACHUSETTS
COMMONWEALTH OF MASSACHUSETTS
For all side wall terminated, horizontally vented power vent, direct
vent, and power direct vent gas fueled water heaters installed in
every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the
Commonwealth and where the side wall exhaust vent termination
is less than seven (7) feet above nished grade in the area of
the venting, including but not limited to decks and porches, the
following requirements shall be satised:
INSTALLATION OF CARBON MONOXIDE DETECTORS
At the time of installation of the side wall horizontal vented
gas fueled equipment, the installing plumber or gastter shall
observe that a hard wired carbon monoxide detector with an
alarm and battery back-up is installed on the oor level where
the gas equipment is to be installed. In addition, the installing
plumber or gastter shall observe that a battery operated or
hard wired carbon monoxide detector with an alarm is installed
on each additional level of the dwelling, building or structure
served by the sidewall horizontal vented gas fueled equipment.
It shall be the responsibility of the property owner to secure the
services of qualied licensed professionals for the installation of
hard wired carbon monoxide detectors.
In the event that the side wall horizontally vented gas fueled
equipment is installed in a crawl space or an attic, the hard wired
carbon monoxide detector with alarm and battery back-up may
be installed on the next adjacent oor level.
In the event that the requirements of this subdivision can not be
met at the time of completion of installation, the owner shall have
a period of thirty (30) days to comply with the above requirements
provided that during said thirty (30) day period, a battery operated
carbon monoxide detector with an alarm shall be installed.
APPROVED CARBON MONOXIDE DETECTORS
Each carbon monoxide detector as required in accordance with
the above provisions shall comply with NFPA 720 and be ANSI/
UL 2034 listed and CSA certied.
SIGNAGE
A metal or plastic identication plate shall be permanently
mounted to the exterior of the building at a minimum height of
eight (8) feet above grade directly in line with the exhaust vent
terminal for the horizontally vented gas fueled heating appliance
or equipment. The sign shall read, in print size no less than onehalf (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP
CLEAR OF ALL OBSTRUCTIONS.”
INSPECTION
The state or local gas inspector of the side wall horizontally
vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon
monoxide detectors and signage installed in accordance with the
provisions of 248 CMR 5.08(2)(a) 1 through 4.
EXEMPTIONS
The following equipment is exempt from 248 CMR 5.08(2)(a)1
through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not
Required To Be Vented” in the most current edition of NFPA
54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled
equipment installed in a room or structure separate from the
dwelling, building, or structure used in whole or in part for
residential purposes.
MANUFACTURER REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM PROVIDED
When the manufacturer of Product Approved side wall
horizontally vented gas equipment provides a venting system
design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the
equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system
design or the venting system components; and
2. A complete parts list for the venting system design or venting
system.
MANUFACTURER REQUIREMENTS - GAS
EQUIPMENT VENTING SYSTEM NOT PROVIDED
When the manufacturer of a Product Approved side wall
horizontally vented gas fueled equipment does not provide the
parts for venting the ue gases, but identies “special venting
systems,” the following requirements shall be satised by the
manufacturer:
1. The referenced “special venting system” instructions shall
be included with the appliance or equipment installation
instructions; and
2. The “special venting systems” shall be Product Approved by
the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
A copy of all installation instructions for all Product Approved
side wall horizontally vented gas fueled equipment, all venting
instructions, all parts lists for venting instructions, and/or all
venting design instructions shall remain with the appliance or
equipment at the completion of the installation.
20
VENTING INSTALLATION
Breathing carbon monoxide can cause brain damage or death.
Always read and understand the instruction manual.
Install vent system in accordance with codes.
Do not operate water heater if flood damaged.
Special consideration must be taken with installations
above 10,000 feet (3,048 m) refer to high altitude
section of this manual.
Breathing Hazard - Carbon Monoxide Gas
•
•
Do not operate if soot buildup.
•
Do not obstruct water heater air intake with insulating
jacket or blanket.
•
Do not place chemical vapor emitting products near
water heater.
•
Gas and carbon monoxide detectors are available.
•
Never operate the heater unless it is vented to the
outdoors and has adequate air supply to avoid risks
of improper operation, fire, explosion or asphyxiation.
•
Analyze the entire vent system to make sure that
condensate will not become trapped in a section of
vent pipe and therefore reduce the open cross
sectional area of the vent.
•
•
Never operate the water heater unless it is vented to the outdoors.
The instructions in this section of the manual must be followed
to avoid choked combustion or recirculation of ue gases. Such
conditions cause sooting of the combustion chamber, burners
and ue tubes and creates a risk of asphyxiation.
GENERAL VENTING INFORMATION
The water heaters covered in this manual are operationally
equivalent to Category IV appliances and may be installed in
either a Power Vent or Direct Vent conguration.
APPROVED MATERIALS
Approved vent and intake air pipe materials that may be used in
the United States:
• PVC Schedule 40 (ASTM D 2241 / CSA B181.2, ASTM D
1785 / CSA B137.3
• CPVC Schedule 40 (ASTM F-411 / CSA B137.6)
• Polypropylene - See Page 27.
• AL29-4C Stainless Steel - See Page 27.
Approved vent and intake air pipe materials that must be used
in Canada:
• ULC S636 PVC / CPVC
• ULC S636 Polypropylene - See Page 27.
• AL29-4C Stainless Steel - See Page 27.
CATEGORY IV APPLIANCE
Category IV appliances operate with a positive vent (exhaust)
static pressure and with vent gas temperatures low enough to
produce condensate in the vent piping.
POWER VENT CONFIGURATION
Power Vent congurations derive all combustion air from the
room where they are installed and discharge all ue gases to
the outdoor atmosphere through a sealed vent (exhaust) pipe.
Power vent congurations have one vent pipe connected to the
water heater which can be terminated in a vertical or horizontal
arrangement. See Figure 36 and Figure 37 on page 33.
DIRECT VENT CONFIGURATION
Direct Vent congurations derive all combustion air directly from the
outdoor atmosphere through a sealed intake air pipe and discharge all
ue gases to the outdoor atmosphere through a sealed vent (exhaust)
pipe. Direct Vent congurations have two pipes connected to the water
heater, one vent pipe and one intake air pipe. Direct Vent congurations
can be terminated in one of seven different arrangements. See Figure
38 on page 33 through Figure 44 on page 34.
GENERAL VENTING INSTRUCTIONS
These instructions must be followed on all installations.
1. DO NOT install the water heater in a Power Vent conguration
unless there is adequate supply of fresh air, see Air Requirements
on page 17. If the installation space does not provide an adequate
supply of fresh air the water heater must be installed in a Direct
Vent conguration.
2. If the water heater is to be installed in a beauty shop, barber shop,
cleaning establishment, a laundry with dry cleaning equipment
or any space with contaminated air it is imperative that the water
heater(s) be installed in a Direct Vent conguration so that all air for
combustion is derived from the outdoor atmosphere.
3. The vent and intake air piping must terminate outdoors.
4. The minimum clearance from combustible materials for the vent
(exhaust) and intake air piping shall be 0 inches. Vent piping
passing through a combustible wall or ceiling must be a continuous
run (no joints).
5. The water heater must be protected from freezing downdrafts
during shutdown periods.
6. The vent (exhaust) pipe must not be combined or connected to
any other appliance’s vent system or chimney.
7. The intake air pipe must not be combined or connected to any
other appliance’s intake air piping.
8. Locate the water heater where the vent (exhaust) and intake air
piping will remain within the maximum equivalent lengths allowed.
See Venting Requirements on page 22.
9. Do not install the vent or intake air piping in a manner that will allow
water to be trapped in the piping.
10. Vent pipes must be pitched a minimum of a 1/4 inch per foot back
to the water heater (to allow drainage of condensate).
11. Do not anchor the vent or intake air pipe directly to framed walls,
oors or ceilings unless rubber isolation pipe hangers are used to
prevent vibration noise from being transmitted.
12. Use only approved vent/intake air pipe sizes and materials. See
Venting Requirements on page 22.
13. Use only factory supplied vent and intake air, concentric or low prole
terminations. See the Venting Requirements on page 22.
14. Do not locate the vent (exhaust) or intake air terminations where
they would be objectionable due to noise at the termination(s). This
includes locations close to or across from windows and doors.
15. Direct venting into dead air spaces such as alleys, atriums, and
inside corners can cause recirculation of ue gases. Recirculation
of ue gases will cause sooting, premature failure of the heat
exchanger and icing of the combustion air intake during severe cold
weather. To prevent the recirculation of ue gases, maintain as much
distance as possible between the intake air and vent terminations.
16. Do not locate the vent termination over a public area where
condensate or vapor can cause a nuisance or ice hazard.
17. Ensure the screens in the factory supplied terminations are
securely installed to prevent blockage in the vent system.
18. Stress levels in pipe/ttings can be signicantly increased by
improper installation. If rigid pipe clamps are used to hold the
pipe in place, or if the pipe cannot move freely through a wall
penetration, the pipe may be stressed, or high thermal stresses
may be formed when the pipe heats up and expands. Install
accordingly to minimize such stresses.
19. Carefully read the Venting Requirements on page 22 and then
proceed to the Venting Installation Sequence on page 23.
21
VENTING REQUIREMENTS
FIELD SUPPLIED FITTINGS
Field supplied ttings should be equivalent to the piping material
being installed. Field installed/supplied ttings will add equivalent
feet to the vent or intake air piping as indicated below. All eld
supplied/installed ttings and piping must be factored into the
equivalent feet calculations.
• 90° elbows (short or long radius) are equivalent to 5 linear
feet (152 cm) of pipe.
• 45° elbows (short or long radius) are equivalent to 2.5 linear
feet (76 cm) of pipe.
Note: Refer to Table 10 and Table 11 for equivalent linear pipe
length of AL29-4C
PRIMER AND CEMENT
Tetrahydrofuran (THF) primer should be used to prepare the
surfaces of pipe and ttings for solvent welding. If CPVC pipe and
ttings are used, then the proper cement must be used for all joints,
including joining the pipe to the factory provided terminations (PVC
material). PVC Materials should use ASTM D-2564 Grade Cement;
CPVC Materials should use ASTM F-493 Grade Cement.
PIPE SIZE REQUIREMENTS
The water heaters covered in this manual are certied for the use
of 4 and 6 inch pipe for the vent (exhaust) and intake air piping.
If the installed equivalent length for the intake air or vent piping
will be 70 feet (21.3 m) or less, 4 inch pipe must be used. If the
installed equivalent length will be more than 70 feet (21.3 m), 6
inch pipe must be used.
NOTE: Install the pipe size required for the installed equivalent
length of each pipe independently. IE: If the intake air pipe will be
70 equivalent feet or less and the vent pipe will be more than 70
equivalent feet; the intake air pipe must be installed using 4 inch
pipe and the vent must be installed using 6 inch pipe.
MAXIMUM EQUIVALENT LENGTHS
Four Inch Pipe
The water heaters covered in this manual are certied to a
maximum length of 4 inch pipe for the exhaust venting arrangement
of 70 equivalent feet (21.3 m). The certied maximum length of
4 inch pipe for intake air piping is also 70 equivalent feet (21.3
m). IE: On Direct Vent installations both pipes can be up to 70
equivalent feet (21.3 m).
Six Inch Pipe
The water heaters covered in this manual are certied to a
maximum length of 6 inch pipe for the exhaust venting arrangement
of 120 equivalent feet (36.5 m). The certied maximum length of
6 inch pipe for intake air piping is also 120 equivalent feet (36.5
m). IE: On Direct Vent installations both pipes can be up to 120
equivalent feet (36.5 m).
INTAKE AIR AND VENT PIPE CLEARANCES
The minimum clearance from combustible materials for the vent
(exhaust) and intake air piping shall be 0 inches. Vent or intake
air piping passing through a combustible wall or ceiling must be
a continuous run (no joints).
MINIMUM EQUIVALENT LENGTHS
Four Inch Pipe
The water heaters covered in this manual are certied to
a minimum length of 4 inch pipe for the vent (exhaust) of 15
®
45° and 90° elbows.
equivalent feet (4.6 m). There is no minimum equivalent feet
requirement for the intake air pipe.
Six Inch Pipe
The water heaters covered in this manual are certied to
a minimum length of 6 inch pipe for the vent (exhaust) of 70
equivalent feet (21.3 m). There is no minimum equivalent feet
requirement for the intake air pipe.
MAXIMUM NUMBER OF ELBOWS
The vent pipe may have a maximum of six 90° elbows installed.
The intake air pipe may have a maximum of six 90° elbows
installed. IE: in a Direct Vent conguration each pipe can have
up to six (6) 90° elbows installed. Two (2) 45° elbows equal one
(1) 90° elbow. Each 90° elbow is equivalent to 5 feet (1.5 m) of
linear pipe, 45° elbows are equivalent to 2.5 feet (0.75 m) of
linear pipe.
Note: Refer to Table 10 and Table 11 for equivalent linear pipe
length of AL29-4C
®
45° and 90° elbows.
FACTORY SUPPLIED FITTINGS
The water heater ships with two (2) factory supplied 4 inch
terminations (PVC 45° elbows with debris screen). Factory
supplied vent and intake air terminations or concentric and
low prole terminations must be used. Factory supplied
terminations and installed ttings (exhaust elbow and intake
air connection) add zero equivalent feet to the vent and intake
air piping.
NOTE: 3 inch intake air and/or vent terminations previously
installed on older BTH 300/400 model installations must be
replaced with factory supplied 4 inch or 6 inch terminations
depending on the installed length.
TABLE 7
Number of
90° Elbows
Installed
One (1)65 feet (19.8 meters)115 feet (35.0 meters)
Two (2)60 feet (18.2 meters)110 feet (33.5 meters)
Three (3)55 feet (16.8 meters)105 feet (32.0 meters)
Four (4)50 feet (15.2 meters)100 feet (30.5 meters)
Five (5)45 feet (13.7 meters)95 feet (29.0 meters)
Six (6)40 feet (12.2 meters)90 feet (27.4 meters)
4 Inch Pipe6 Inch Pipe
Maximum Feet (Meters)Maximum Feet (Meters)
6 INCH EXTENDED VENT TERMINATIONS
When 6 inch intake air or vent pipe is installed using standard
terminations, factory supplied 6 inch terminations must be
used. Contact your local distributor or call the parts department
(phone number listed on the back cover of this manual) to order
6 inch termination(s). See Optional Direct Vent Terminations
on page 12.
The water heaters covered by this manual may be installed in a
Direct Vent conguration using a 6 inch concentric or 6 inch low
prole termination.
Contact your local distributor or call the parts department phone
number listed on the back cover of this manual to order.
• 6” Concentric Termination Part # 9008841005
• 6" Low Prole Termination Part # 9008935005
22
VENTING INSTALLATION SEQUENCE
1. Read the General Venting Instructions on page 21 and
Venting Requirements on page 22 before proceeding.
These instructions and requirements must be followed on all
installations.
2. Determine whether the water heater will be installed in
a Power Vent or Direct Vent conguration and which vent
system arrangement will be used for the installation. See the
various venting arrangements on pages 33 and 34.
3. Proceed to the applicable installation instructions that follow;
Power Vent Installation or Direct Vent Installation.
POWER VENT INSTALLATION
1. Read the General Venting Instructions on page 21 and
Venting Requirements on page 22 before proceeding. These
instructions and requirements must be followed in addition
to the instructions below that are specic for Power Vent
congurations.
2. Determine which Power Vent arrangement will be used for
the installation; vertical or horizontal termination. See Figure
36 and Figure 37 on page 33.
3. Determine the vent pipe size for the installation, see Venting
Requirements on page 22.
4. Plan the layout of the vent piping backwards from the
termination point outdoors to the water heater. Layout the
vent piping to use a minimum of pipe and elbows.
5. Install the termination rst.
If the vent piping will terminate vertically, through a roof, see
Vertical Termination Installation on page 24.
If the vent piping will terminate horizontally, through a
sidewall, see Sidewall Termination Installation on page 26.
6” PIPE FIELD
SUPPLIED
6” x 4” REDUCER
FIELD SUPPLIED
4” PIPE FIELD
SUPPLIED
ALUMINUM
EXHAUST/
CONDENSATE
ELBOW VENT
CONNECTION
FACTORY
INSTALLED
VENT (EXHAUST) CONNECTION
Figure 15
6. When installation of the termination is complete install
necessary piping and ttings to route the vent piping back to
the water heater.
7. The vent pipe must be supported properly to avoid bending
or failure. The water heater manufacturer recommends that
the vent pipe be supported every 5 feet (152 cm) of vertical
run and every 3 feet (91 cm) of horizontal run.
8. Do not install the vent piping in a manner that will allow water
to be trapped in the piping.
9. All vent (exhaust) pipes must be pitched a minimum of a 1/4
inch per foot back to the water heater (to allow drainage of
condensate).
10. If installing 4 inch vent pipe connect the vent pipe to the
exhaust elbow on the water heater.
11. If installing 6 inch pipe transition to 4 inch pipe as shown in
Figure 15. The eld installed 4” pipe between the exhaust
elbow and the 6” x 4” reducer coupling should be 18 inches
(45 cm) or less in length.
DIRECT VENT INSTALLATION
1. Read the General Venting Instructions on page 21 and Venting
Requirements on page 22 before proceeding. These instructions
and requirements must be followed in addition to the instructions
below that are specic for Direct Vent congurations.
2. Determine which Direct Vent arrangement will be used for
the installation. There are seven (7) Direct Vent arrangement
options, see pages 33 and 34.
3. Determine vent and intake air pipe size to be used for the
installation; see Venting Requirements on page 22.
4. Plan the layout of the vent and intake air piping backwards
from the termination point outdoors to the water heater.
Layout the vent and intake air piping to use a minimum of
pipe and elbows.
5. Install the terminations rst.
If standard terminations are being used and the intake air
or vent piping will terminate vertically, through a roof, see
Vertical Termination Installation on page 24.
If standard terminations are being used and the intake air or
vent piping will terminate horizontally, through a sidewall, see
Sidewall Termination Installation on page 26.
If a concentric termination(s) will be used see Concentric
Termination Installation on page 28. If a low-prole termination
will be used see Low Prole Termination Charts on page 32.
6. When installation of the termination(s) is complete Install
necessary piping and ttings to route the intake air and vent
piping back to the water heater.
7. The intake air and vent piping must be supported properly
to avoid bending or failure. The water heater manufacturer
recommends that the vent and intake air piping be supported
every 5 feet (152 cm) of vertical run and every 3 feet (91 cm)
of horizontal run.
8. Do not install the vent or intake air piping in a manner that will
allow water to be trapped in the piping.
9. A eld supplied condensate Tee tting and drain hose should
be installed in the intake air piping near the water heater in
colder climates with heavy snow accumulations and in areas
that regularly experience high humidity. The drain hose
should be routed to an adequate oor drain separate from
any other condensate drains. See Figure 16 on page 24.
NOTE: Snow being pulled into the intake air piping and then
melting can lead to excessive amounts of water accumulation
and damage water heater components. Warm, humid outdoor
air can lead to excessive condensation inside the intake air
piping and may also damage water heater components.
10. All vent (exhaust) pipes must be pitched a minimum of a 1/4
inch per foot back to the water heater (to allow drainage of
condensate).
11. If installing 4 inch vent pipe connect the vent pipe to the
exhaust elbow on the water heater.
12. If installing 6 inch vent pipe transition to 4 inch pipe at the
exhaust elbow on the water heater as shown in Figure 15.
The eld installed 4” pipe between the exhaust elbow and
the 6” x 4” reducer coupling should be 18 inches (45 cm) or
less in length.
23
INTAKE AIR
death. Always read and understand instruction manual.
FIELD SUPPLIED
4” x 4 ” x 1/2” TEE
WITH HOSE BARB
FITTING INSTALLED
CONNECT FIELD
SUPPLIED FLEXIBLE
DRAIN HOSE TO BARB
FITTING AND FORM A
LOOP WATER TRAP IN
DRAIN HOSE
RUN DRAIN HOSE
TO SUITABLE FLOOR
DRAIN SEPARATELY
FROM OTHER
CONDENSATE DRAINS
FACTORY
INSTALLED
INTAKE AIR
CONNECTION
(4” x 3” REDUCER)
INSTALL TEE FITTING AS CLOSE
TO WATER HEATER INTAKE AIR
CONNECTION AS POSSIBLE
14. If installing 4 inch intake air pipe connect the intake air pipe to
the intake air connection on the water heater.
15. If installing 6” intake air pipe transition to 4” pipe at the intake
air connection on the water heater as shown in Figure 18.
The eld installed 4” pipe between the intake air connection
and the 6” x 4” reducer coupling should be 18 inches (45 cm)
or less in length.
6” PIPE FIELD
SUPPLIED
4” PIPE FIELD
SUPPLIED
3” PIPE FACTORY
INSTALLED
INTAKE AIR
6” x 4” REDUCER
FIELD SUPPLIED
4” x 3” REDUCER
FACTORY INSTALLED
COMBUSTION
BLOWER
INTAKE AIR CONNECTION
INTAKE AIR CONNECTION
INTAKE AIR CONDENSATE TEE INSTALLATION
Figure 16
13. Ensure the Intake Air Screen on the Intake Air Connection is
removed before connecting the intake air pipe to the water
heater, see Figure 17.
Breathing Hazard - Carbon Monoxide Gas
Do not obstruct water heater air intake.
Gas and carbon monoxide detectors
are available.
Install water heater in accordance with
the instruction manual.
Breathing carbon monoxide can cause brain damage or
NOTE: Do not leave the screen inside the Intake Air
connection in Direct Vent installations. Once the intake air
pipe is installed the screen will be hidden from view and
may become clogged with debris over time. This will cause
improper combustion.
INTAKE AIR SCREEN
(remove for Direct Vent)
4” x 3” REDUCER
COUPLING - FACTORY INSTALLED
INTAKE AIR CONNECTION DETAIL
Figure 17
Figure 18
VERTICAL TERMINATION INSTALLATION
1. Determine the location for the termination(s).
2. If installing only the vent (exhaust) piping in a Power Vent
conguration vertically through the roof; ensure that all
exterior vertical clearance requirements shown in Figure
19 and Figure 20 on page 25 are being maintained. These
clearances and those cited by local and national codes must
be maintained.
NOTE: On at roof installations the vent termination must be
a minimum of 24 inches (60 cm) above any parapet, vertical
wall or structure within 10 feet (3 m) horizontally. See Figure
20 on page 25.
3. If installing both intake air and vent piping in a Direct Vent
conguration vertically through the roof; ensure that all
exterior vertical clearance requirements shown in Figure
19 and Figure 20 on page 25 are being maintained. These
clearances and those cited by local and national codes must
be maintained.
NOTE: On at roof installations the intake air and the vent
terminations must be a minimum of 24 inches (60 cm) above
any parapet, vertical wall or structure within 10 feet (3 m)
horizontally. See Figure 20 on page 25.
4. If installing only vent piping in a Power Vent conguration
vertically through the roof the following instructions must be
followed:
The vent termination must be oriented facing downward as
shown in Figure 19 and Figure 20 on page 25.
The bottom edge of the vent termination must be a minimum
of 12 inches (30 cm), 18 inches (45 cm) in Canada, above
the average or expected snow level as shown in Figure 19
on page 25.
5. If installing both intake air and vent piping in a Direct Vent
conguration vertically through the roof the following
instructions must be followed:
The intake air and vent pipes must penetrate the same side
24
of the roof as shown in Figure 21 on page 25.
The intake air and vent terminations must be oriented facing
downward and in the same direction as shown in Figure 21
on page 25.
The intake air and vent terminations must have a minimum
separation of 24” (61 cm) measured on center line as shown
in Figure 21 on page 25. In colder climates this separation
should be increased to at least 48 inches (122 cm).
The bottom edge of the intake air and vent terminations
must be a minimum of 12 inches (30 cm), 18 inches (45 cm)
in Canada, above the average or expected snow level as
shown in Figure 19 and Figure 21 on page 25.
6. When the intake air and/or vent piping from multiple
water heaters will terminate in the same location the vent
terminations can be grouped together in close proximity 0
inches/touching. Intake air terminations can also be grouped
together in close proximity 0 inches/touching.
The distance between the closest vent and intake air
terminations must be a minimum of 24 inches (61 cm) as
shown in Figure 21. In colder climates this separation should
be increased to at least 48 inches (122 cm).
7. Cut a 5 inch (13 cm) diameter hole for 4 inch pipe or 7 inch
(18 cm) diameter hole for 6 inch pipe where the pipe(s) will
pass through the roof.
NOTE: Beware of concealed wiring and piping when cutting
through the roof.
8. Suspend the pipe(s) through center of hole using eld
supplied metal strapping or equivalent support materials as
shown in Figure 19.
termination must not be excessive in length. The exposed
portion of this pipe shall be no more than 2 inches (5 cm),
see Figure 19.
IF LESS THAN
10 FEET (3 m)
24 INCHES (60 cm)
MINIMUM HEIGHT ABOVE
INTAKE AIR AND/OR VENT
TERMINATION(S) MUST BE A
MINIMUM OF 24 INCES (60 cm)
ABOVE ANY PARAPET, VERTICAL
WALL OR STRUCTURE WITHIN
10 FEET (3 m) HORIZONTALLY.
VERTICAL TERMINATION(S) FLAT ROOF CLEARANCE
INTAKE AIR AND/OR VENT (EXHAUST)
Figure 20
11. Return to Power Vent Installation on page 23 or Direct Vent
Installation on page 23 to complete the installation of the
intake air and/or vent piping between the termination(s) and
the water heater.
24 INCHES (61 cm) MINIMUM
48 INCHES (122 cm) IN COLDER CLIMATES
FIELD
SUPPLIED
90° ELBOW
VENT (EXHAUST)
TERMINATION
FACTORY SUPPLIED
STANDARD TERMINATIONS
POINTED DOWNWARD
9. Slide a roof boot or equivalent ashing over the pipe and
secure roof boot or equivalent ashing to roof (see Figure 19)
and seal around the ashing.
10. Install the factory supplied intake air and/or vent termination(s)
using eld supplied pipe and one eld supplied 90° elbow as
shown in Figure 19. The short section of pipe that connects
between the eld supplied 90° elbow and the factory supplied
FIELD SUPPLIED
PLUMBING
ROOF BOOTS
OR FLASHINGS
25
VERTICAL TERMINATION - DIRECT VENT
STANDARD TERMINATIONS
Figure 21
SIDEWALL TERMINATION INSTALLATION
A
1. Determine the location for the termination(s).
2. If installing only vent (exhaust) piping in a Power Vent
conguration through a sidewall; ensure that all exterior
sidewall clearance requirements for the termination, shown
in Figure 45 on page 35, are being maintained. These
clearances and those cited by local and national codes must
be maintained.
3. If installing both intake air and vent piping in a Direct Vent
conguration through a sidewall; ensure that all exterior
sidewall clearance requirements for the terminations, shown
in Figure 46 on page 36, for the vent and intake air termination
are being maintained. These clearances and those cited by
local and national codes must be maintained.
4. If installing both an intake air and vent termination in a Direct
Vent conguration through a sidewall there must be a minimum
of 24 inches (61 cm) separation, measured on vertical center
line, between the intake air and vent terminations, see Figure
22.
NOTE: In colder climates this separation should be
increased to at least 48 inches (122 cm) between the
intake air and vent termination or any other appliance vent
that discharges moisture-laden air such as clothes dryers.
This will reduce possibility of frost over from side winds
blowing exhaust vapors to the intake air termination and is
recommended for Canadian installations.
5. If installing both intake air and vent terminations in a Direct
Vent conguration through a sidewall the intake air and
vent terminations must be installed at the same elevation
measured on horizontal center line - see Figure 22.
VENT (EXHAUST)
TERMINATION
24 INCHES (61 cm) MINIMUM
ELEVATION
INSTALL ON
CENTERLINE
KEEP INTAKE AND VENT
TERMINATION SCREENS
CLEAR OF DEBRIS
INTAKE AIR
TERMINATION
7. Cut a 5 inch (13 cm) diameter hole for 4 inch pipe or 7 inch
(18 cm) diameter hole for 6 inch pipe where the pipe(s) will
pass through the wall.
NOTE: Beware of concealed wiring and piping when cutting
through the wall.
8. Cut a length(s) of pipe being installed 3.5 inches (8.9 cm)
to 9.5 inches (24.1 cm) longer than the wall thickness at the
opening. See Figure 23.
NOTE: Vent Termination – exhaust gases of this water
heater are less than 140°F. In cold climates water vapor in
the exhaust gases will condense into a cloud of vapor where
the vent exits the building. This vapor can gradually discolor
exterior building surfaces. The vent termination should be
located where this vapor cloud and potential discoloration
are not a concern. Extending the exposed vent piping up to
a maximum of 6 inches (15.2 cm) from the wall helps vapor
from being trapped along a building’s face. To avoid this
problem, the vent can also be terminated vertically through
the roof, see Vertical Termination Installation on page 24.
9. Cement the intake air and/or vent termination to the section(s)
of pipe cut to length in the above Step.
10. Slide the included metal wall plate(s) over the pipe(s) to stop
against the intake air and/or vent termination. Place some
silicone caulking (eld supplied) on the back of the wall
plate(s) to secure it to the wall.
11. Working from outside, slide the pipe and termination(s)
assembled in the above steps through the wall. Ensure the
termination(s) is pointed down towards the ground. See
Figure 23.
METAL PLATES
INSTALL INSIDE
ND/OR OUTSIDE
FROM
WATER
HEATER
COUPLING
INTERIOR WALLEXTERIOR WALL
INCREASE EXPOSED VENT
PIPING UP TO A MAXIMUM
OF 6 INCHES (15.2 cm) FROM
WALL TO HELP PREVENT VAPOR
FROM DISCOLORING THE WALL
SURFACE IN COLDER CLIMATES
FACTORY SUPPLIED
STANDARD TERMINATION
POINTED DOWN
TOWARDS THE GROUND
SIDEWALL TERMINATION INSTALLATION
INTAKE AIR AND/OR VENT (EXHAUST)
48 INCHES (122 cm) IN COLDER CLIMATES
SIDEWALL TERMINATION - DIRECT VENT
STANDARD TERMINATIONS
12. Place a bead of silicone caulking (eld supplied) around the
gap between the installed pipe(s) and the wall. Apply enough
Figure 23
to ll the gap between the pipe(s) and wall.
13. Press the wall plate ush against the outside wall.
Figure 22
6. When the intake air and/or vent piping from multiple water
heaters will terminate at the same location through a sidewall,
the vent terminations can be grouped together in close
proximity - 0 inches/touching. The intake air terminations
can also be grouped together in close proximity - 0 inches/
touching.
However, the distance between the closest vent and intake
air terminations must be a minimum of 24 inches (61 cm).
In colder climates this separation should be increased to at
least 48 inches (122 cm). See Figure 22.
14. Working from the inside apply enough silicone caulking on
the back of the interior wall plate(s) to hold it in place and
slide the wall plate over the installed pipe(s).
15. Install a coupling to the end of the pipe(s) inside the building.
Before the silicone caulking has time to completely set go
outside the building and ensure the termination(s) is still
pointing down towards the ground. See Figure 23.
16. Return to Power Vent Installation on page 23 or Direct Vent
Installation on page 23 to complete the installation of the
intake air and/or vent piping between the termination(s) and
the water heater.
26
POLYPROPYLENE INSTALLATIONS
The water heaters covered by this manual have been approved to be
installed with Polypropylene vent material as shown in Table 8 and Table
9. The approved application of single wall, non-exible, non-concentric
Polypropylene vent material is offered by two specic manufacturers
(Centrotherm ECO Systems and DuraVent Polypropylene). These
listed products must be installed by following the vent manufacturer’s
instructions. Refer to Table 7 on Page 22 to determine the maximum
pipe length and number of elbows that can be used.
Insulation should not be used on Polypropylene venting materials.
The use of insulation will cause increased vent wall temperatures,
which could result in vent pipe failure.
Use only the adapters and vent system listed in Tables below. DO
NOT mix vent systems of different types or manufacturers. Failure
to comply could result in severe personal injury, death, or substantial
property damage.
Installations must comply with applicable national, state, and local
codes. For Canadian installation, Polypropylene vent must be listed as
a ULC-S636 approved system. If Polypropylene vent is not required
by your local code, you may use either PVC or CPVC pipes for your
water heater that allows non-metallic venting material installations.
Polypropylene vent systems do not use cement to connect the pipe
and elbow sections but use a push together gasket seal method.
Do not attempt to connect Polypropylene with sealant cement. All
vent connections MUST be secured by the vent manufacturer’s
joint connector. The installer must use a specic vent starter
adapter at the ue connection. The adapter is supplied by the
vent manufacturer to adapt to its vent system.
In order to be in full compliance with UL 1738 or ULC-S636 and to
meet the requirements of the water heater manufacturer, you must
use the metal joint connector rings, available from the Polypropylene
vent manufacturer, to stiffen the joints of 4” and 6” diameter pipes.
(AL29-4C® is a registered trademark of Allegheny Technologies, Inc.)
The water heaters covered by this manual are approved to be installed with AL29-4C® stainless steel vent material using parts
from the manufacturers listed in Table 10 and Table 11 below. These listed systems must be installed using the vent manufacturer’s
instructions including their listed clearances to combustible and noncombustible materials. Refer to Table 7 on page 22 for the
maximum and minimum equivalent linear vent lengths and number of elbows that may be used. However, use Table 10 and Table 11
below to nd the appropriate equivalent linear vent lengths for the AL29-4C® elbows.
Note: The equivalent lengths of the AL29-4C® elbows are different than those from smooth walled plastic vents. Consult Table 10
and Table 11 for the correct equivalent linear vent lengths.
Listed vent systems composed of AL29-4C® must not mix parts from the different manufacturers. The joints of these products are
sealed by internal gaskets. Do not use any other type of sealant. When assembling these vent systems, follow the vent manufacturer’s
instructions for cleaning and lubricating the joints, if required. Each section must be locked together using the method supplied by
the vent manufacturer.
The water heaters covered by this manual are approved to be installed using the approved vent terminations shown in this manual.
This means that, the installer must use the adapter listed in Table 10 and Table 11 and a short piece of PVC pipe to complete the end
of the vent system with an approved termination. In Canada, the PVC pipe length must be listed to ULC636.
*Consult vent manufacturer’s catalog for other available lengths.
*Straight Pipe (3’
HeatFab Saf–T Vent AL29-4C® Vent System Parts
Section)
Duravent FasNSeal AL29-4C® Vent System Parts
Section)
45° Elbow
45° Elbow
Equivalent Linear
Length, 45° Elbow
Equivalent Linear
Length, 45° Elbow
90° Elbow
90° elbow
Equivalent Linear
length, 90° Elbow
Equivalent Linear
Length, 90° Elbow
Adapter to PVC
Adapter to PVC
27
CONCENTRIC TERMINATION INSTALLATION
1. Concentric terminations must be ordered separately.
BTH 300 - 500 models must use the 6 inch concentric
termination for both 4" & 6" vent diameters; Part Number:
9008841005. Contact your local distributor or call the
parts department phone number on the back cover of this
manual to order concentric terminations.
2. Determine the location for the termination.
NOTE: Roof termination is preferred since it is less
susceptible to damage, has reduced chances to intake
contaminants and vent vapors are less visible.
3. When installing a concentric termination vertically
through the roof; ensure that all exterior vertical
clearance requirements for the concentric termination,
shown in Figure 24 and Figure 26 on page 29, are being
maintained. These clearances and those cited by local
and national codes must be maintained.
4. When installing a concentric termination vertically
through a flat roof, the termination's vent cap must be a
minimum of 10 feet (3 m) away from any parapet, vertical
wall or structure as shown in Figure 24.
NOTE: If this required distance to a parapet, vertical wall
or structure cannot be maintained, standard terminations
must be used. See Vertical Termination Installation on
page 24.
5. When installing a concentric termination through a
sidewall; ensure that all exterior sidewall clearance
requirements for the termination, shown in Figure 46
on page 36, are being maintained. These clearances
and those cited by local and national codes must be
maintained.
6. When installing multiple concentric terminations vertically
through a roof or horizontally through a sidewall ensure
the required clearances between terminations and
groupings of multiple terminations are maintained. See
pages 30 and 31 for more information.
7. Cut a 7 inch (18 cm) diameter hole for 6 inch concentric
terminations where they will pass through the wall or roof.
NOTE: Beware of concealed wiring and piping when
cutting through the wall or roof.
8. When installing multiple concentric terminations
vertically through the roof in the same location the
termination caps for all concentric terminations must
be at the same height measured from ground. See
Multiple Concentric Termination Arrangements on
page 30.
9. Determine if the concentric termination will need to be
shortened to accommadate required clearances or
to ensure all vent caps are tat the same height when
installing multiple terminations vertically through the roof
in the same location.
See Figure 25 for the minimum lengths allowed for the 4 inch
concentric termination.
Note: When shortening the length of the termination carefully
measure and cut the larger (intake air) pipe first. Cut
the same amount of pipe off of the smaller (vent) pipe.
Note: Lengthening of the Concentric Vent Termination is not
permitted.
CONCENTRIC TERMINATION(S)
MUST BE A MINIMUM OF 10 FEET
(3 m) AWAY FROM ANY PARAPET,
VERTICAL WALL OR
STRUCTURE.
6 INCH CONCENTRIC TERMINATION
FLAT ROOF CLEARANCE
Figure 24
28
6 INCH CONCENTRIC TERMINATION INSTALLATION
6” x 4” BUSHING
(FACTORY
INSTALLED)
INTAKE AIR CONNECTION
6” x 6” x 6”
Y FITTING
VENT CONNECTION - 4 INCH PVC
VENT PIPE IS 4 INCH SDR-26 PIPE
SUPPLIED LENGTH 46.50” (118 cm)
MINIMUM ALLOWABLE LENGTH 16.38” (41.6 cm)
INTAKE AIR PIPE IS 6 INCH SDR-26 PIPE
SUPPLIED LENGTH 25.38” (64.5 cm)
MINIMUM ALLOWABLE LENGTH 12” (30 cm)
INTAKE AIR PIPE
Y FITTING ASSEMBLY
VENT PIPE ASSEMBLY
INTAKE AIR PIPE
VENT CAP
VENT PIPE
VENT CAP
to the 6 inch concentric termination using eld supplied 6” x
4” reducer couplings as needed.
9. Return to Direct Vent Installation on page 23 to complete
the installation of the intake air and vent piping between the
concentric termination and the water heater.
VENT
COMBUSTION
AIR
ROOF FLASHING
(field supplied)
MAINTAIN 12” (30 cm)
18” (45 cm) FOR CANADA
MINIMUM CLEARANCE
ABOVE HIGHEST ANTICIPATED
SNOW LEVEL. MAXIMUM OF
24” (60 cm) ABOVE ROOF.
STRAP
(field supplied)
NOTE: SECURING STRAP
MUST BE FIELD INSTALLED
TO PREVENT MOVEMENT
OF TERMINATION KIT
6 INCH CONCENTRIC TERMINATION KIT
FIELD ASSEMBLY REQUIRED
Figure 25
Assemble and install the 6 inch concentric termination. Refer to
Figure 25, Figure 26 and Figure 27 for these instructions:
1. Cement the Y tting to the larger diameter intake air pipe.
2. Slide the intake air pipe and Y tting assembly from inside the
building through the hole cut for the termination in the roof
or sidewall. Ensure no foreign materials such as insulation
accumulate inside the assembly.
3. Secure the intake air Y tting assembly using eld supplied
metal strapping or equivalent support materials.
4. On installations installed through the roof slide a eld
supplied plumbing boot or roof ashing over the intake air Y
tting assembly and secure it to the roof.
5. Seal around the plumbing boot or roof ashing.
6. Cement the vent cap onto the vent pipe. Alternately a eldsupplied stainless steel screw may be used to secure the 2
components together when eld disassembly is desired for
cleaning. A pilot hole must be drilled for the screw to prevent
damage/cracking of the vent cap and/or vent pipe.
7. Install the vent cap/vent pipe assembly into the intake air Y
tting assembly, Ensure small diameter vent pipe is cemented
and bottomed in the Y tting.
8. Connect the intake air and vent piping from the water heater
VENT
PIPE
6 INCH CONCENTRIC TERMINATION
VERTICAL INSTALLATION
Figure 26
NOTE: SECURING STRAP MUST BE
FIELD INSTALLED TO PREVENT
MOVEMENT OF TERMINATION KIT
IN SIDEWALL.
VENT
PIPE
INTAKE
AIR PIPE
STRAP
(field supplied)
6 INCH CONCENTRIC TERMINATION
SIDEWALL INSTALLATION
Figure 27
INTAKE
AIR PIPE
COMBUSTION
AIR
VENT
1 INCH
MAXIMUM
29
A
A
A
MULTIPLE CONCENTRIC TERMINATION CLEARANCES
A
When installing multiple concentric terminations vertically through
a roof or horizontally through a sidewall ensure the required
clearances (separation) between terminations are maintained.
Ensure multiple terminations are arranged or grouped as
required.
NOTE: These clearances must be maintained to prevent the
recirculation of vent (exhaust) gases to the intake air. Clearances
are measured between the edges of the concentric termination
caps.
When installing multiple concentric terminations through a roof
or through a sidewall the clearances shown in Figure 28 must
be maintained.
See Multiple Concentric Termination Arrangements on page 31.
Close Proximity & Standard Clearance
1. The clearance between multiple termination caps must be 0
inches (touching) to a maximum of 2 inches (5 cm), dimension
A - Figure 28, when installing concentric terminations in close
proximity. See Figure 33 on page 31.
2. The clearance between multiple termination caps must be
increased to a minimum of 24 inches (61 cm), dimension B Figure 28, when installation in close proximity (above) is not
possible. This is the standard clearance.
CONCENTRIC
TERMINATION CAPS
A
END VIEW
B
Four Concentric Terminations
1. When installing four concentric terminations through a roof or
through a sidewall in close proximity they may be arranged
into stacked rows of two as shown in Figure 30 or lateral rows
of two as shown in Figure 31.
2. Four is the maximum number of concentric terminations that
may be installed in a group where all terminations are in
close proximity as shown in Figure 30.
CONCENTRIC
A
A = 0 - 2 INCHES (0 - 5 cm)
CLOSE PROXIMITY
TERMINATION
CAPS END VIEW
FOUR CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 30
AB
A
OR
CLOSE PROXIMITYSTANDARD CLEARANCE
= 0 - 2 INCHES (0 - 5 cm)
TWO CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 28
Three Concentric Terminations
1. When installing three concentric terminations through a roof
or through a sidewall the third termination may be installed
in close proximity as indicated by dimension A in Figure 29.
2. If close proximity installation of the third termination is not
possible the third termination may be installed as indicated
by dimension B in Figure 29.
CONCENTRIC
TERMINATION
CAPS END VIEW
AB
A
TERMINATION
A = 0 - 2 INCHES (0 - 5 cm)
THREE CONCENTRIC TERMINATIONS
CLOSE PROXIMITY
(THROUGH A ROOF OR SIDEWALL)
B = 24 INCHES (61 cm)
OR GREATER
THIRD
B = 24 INCHES (61 cm)
OR GREATER
CONCENTRIC
TERMINATION
CAPS END VIEW
= 0 - 2 INCHES (0 - 5 cm)
CLOSE PROXIMITY
B = 24 INCHES (61 cm)
OR GREATER
FOUR CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 31
Groups Of Terminations
1. When installing multiple groups of concentric terminations
through a roof or through a sidewall in close proximity they
can be installed into stacked groups of four as shown in
Figure 32. Lateral groups of four as shown in Figure 31 may
be a more convenient installation arrangement for multiple
groups depending on available space.
CONCENTRIC
TERMINATION
AB
A = 0 - 2 INCHES (0 - 5 cm)
CLOSE PROXIMITY
CAPS END VIEW
B = 24 INCHES (61 cm)
OR GREATER BETWEEN
GROUPS OF FOUR
EIGHT CONCENTRIC TERMINATIONS
(THROUGH A ROOF OR SIDEWALL)
Figure 29
30
Figure 32
MULTIPLE CONCENTRIC TERMINATION ARRANGEMENTS
The illustrations on this page show some of the installation
arrangements for multiple concentric terminations that are
allowed.
See Multiple Concentric Termination Clearances on page 30 for
detailed information on clearances and additional arrangement
options.
NOTE: When multiple concentric terminations are installed
through a roof in the same location all termination caps must be
at the same height measured from the ground.
Two Concentric Terminations
Two concentric terminations may be installed in close
proximity as shown in Figure 33 or with standard clearances
when this arrangement is not possible. See Figure 28
on page 30 for detailed information on clearances. See
Figure 29 on page 30 when installing three concentric
terminations.
SIDEWALL
SIDEWALL
ROOF
Figure 34
Eight Concentric Terminations
Eight concentric terminations may be installed in two stacked
groups of four, in close proximity, as shown in Figure 35. See
Figure 32 on page 30 for detailed information on clearances.
Lateral groups of four as shown in Figure 31 on page 30 may be
a more convenient installation arrangement for multiple groups
depending on available space.
ROOF
Figure 33
Four Concentric Terminations
Four concentric terminations may be installed in close proximity
as shown in Figure 34. See Figure 30 and Figure 31 on page
30 for detailed information on clearances and additional
arrangement options.
SIDEWALL
ROOF
Figure 35
31
LOW PROFILE VENT INSTALLATION
This water heater is certied for sidewall direct venting
with IPEX System 636 Low Prole Vent Kit. Follow
instructions below for proper installations.
All termination kits must be located and installed in
accordance with local building code and CSA B149.1
Natural Gas and Propane Installation Code.
1. Once the proper location has been determined, cut
2 holes in the wall large enough to accommodate
the pipe. Pipe diameters and distance between hole
centers can be found in Table 12.
2. Slide both the intake and exhaust pipes through the
holes. Solvent cement both pipes to the base of the
vent termination kit, follow the solvent cementing
procedures outlined in the IPEX System 636
Installation Guide, which is available on the web
www.ipexinc.com.
3. To fasten the Base to the wall, use the supplied
screws and anchors. A 3/16” (5mm) hole, 1-3/16”
(30mm) deep, will need to be drilled for the anchors.
Locate the anchor hole using the base as a template.
4. Screw the Cap to the Base using the supplied screws.
5. Once the vent termination and pipes are secured,
the wall penetrations will need to be sealed from the
interior using a PVC-compatible sealant material.
6. All vent pipes and air inlets must terminate at the
same height to avoid possibility of severe personal
injury, death, or substantial property damage.
7. Operate heater through 1 heat cycle to ensure
combustion-air and vent pipes are properly connected
to concentric vent termination
TABLE 12
Low Prole Termination Kits - Dimensions
AOS Kit NumberIPEX Part NumberDescription
90089340051969864" Flush Mount Vent Kit4.50"5.63"
90089350051960806" Flush Mount Vent Kit6.61"7.63"
VENT TERMINALAIR SUPPLY INLETAREA WHERE TERMINAL IS NOT PERMITTED
VX
Figure 45
Vent terminal clearances for “Power Vent” installations. Power Vent congurations use room air for combustion.
2
Clearance to each side
of center line extended
H
above meter/regulator
assembly
Clearance to service
regulator vent outlet
I
CANADIAN INSTALLATIONS 1US INSTALLATIONS
3 feet (91 cm) within a height 15 feet
(4.5 m) above the meter/
regulator assembly
3 feet (91 cm)3 feet (91 cm)*
3 feet (91 cm) within a
height 15 feet (4.5 m)
above the meter/regulator
assembly*
Clearance above grade,
veranda, porch, deck or
A
balcony
Clearance to window
or door that may be
B
opened
CANADIAN INSTALLATIONS 1US INSTALLATIONS
12 inches (30 cm)12 inches (30 cm)
6 inches (15 cm) for appliances up to
10,000 Btu/hr (3 kW), 12 inches (30
cm) for appliances between 10,000
Btu/hr (3 kW) and 100,000 Btu/hr (30
kW), 36 inches (91 cm) for appliances
above 100,000 Btu/hr (30 kW)
4 feet (1.2 m) below
or to side of opening;
1 foot (30 cm) above
opening
2
6 inches (15 cm) for appliances up
to 10,000 Btu/hr (3 kW), 12 inches
(30 cm) for appliances between
10,000 Btu/hr (3 kW) and 100,000
Btu/hr (30kW), 36 inches (91cm)
for appliances above 100,000 Btu/
hr (30 kW)
6 feet (1.83 m)
7 feet (2.13 m)†
12 inches (30 cm) ‡12 inches (30 cm) ‡
4 feet (1.2 m) below or to
side of opening; 1 foot
(30 cm) above opening.
3 feet (91 cm) above if
within
10 feet (3 m) horizontally
7 feet (2.13 m)
Clearance to
permanently closed
C
window
Vertical clearance to
ventilated soft located
above the terminal
within a horizontal
D
distance of 2 feet (61
cm) from the center line
of the terminal
Clearance to
E
unventilated soft
Clearance to outside
F
corner
Clearance to inside
G
corner
12 inches (30 cm)*12 inches (30 cm)*
12 inches (30 cm)*12 inches (30 cm)*
12 inches (30 cm)*12 inches (30 cm)*
2 feet (60 cm)*2 feet (60 cm)*
18 inches (45 cm)*18 inches (45 cm)*
Clearance to a non
mechanical air supply
inlet into building or
J
combustion air inlet to
any other appliance
Clearance to a
mechanical air supply
K
inlet
Clearance above paved
sidewalk or paved
L
driveway located on
public property
Clearance under
veranda, porch, deck, or
M
balcony
1 In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code.
2 In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the oor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer’s installation instructions.
35
TERMINATION CLEARANCES SIDEWALL DIRECT VENT
(using outdoor air for combustion)
G
V
A
C
FIX ED
V
CLOSED
OPERABLE
V
F
B
V
B
B
B
OPERABLE
V
A
B
FIX ED
CLOSED
J
H
V
M
X
X
V
K
D
E
v
L
B
v
VENT TERMINALAIR SUPPLY INLETAREA WHERE TERMINAL IS NOT PERMITTED
VX
EXTERIOR CLEARANCES FOR SIDEWALL VENT TERMINATION
Figure 46
Vent terminal clearances for “Direct Vent” installations. Direct Vent congurations use outdoor air for combustion.
DIRECT VENT
CANADIAN INSTALLATIONS 1US INSTALLATIONS
2
CANADIAN INSTALLATIONS
1
US INSTALLATIONS
2
Clearance above grade,
veranda, porch, deck or
A
balcony
Clearance to window or
B
door that may be opened
Clearance to
permanently closed
C
window
Vertical clearance to
ventilated soft located
above the terminal within
D
a horizontal distance of
2 feet (61 cm) from the
center line of the terminal
Clearance to unventilated
E
soft
Clearance to outside
F
corner
Clearance to inside
G
corner
12 inches (30 cm)12 inches (30 cm)
6 inches (15 cm)
6 inches (15 cm) for appliances
up to 10,000 Btu/hr (3 kW), 12
inches (30 cm) for appliances
between 10,000 Btu/hr (3 kW)
and 100,000 Btu/hr (30 kW), 36
inches (91 cm) for appliances
above 100,000 Btu/hr (30 kW)
6 inches (15 cm)*6 inches (15 cm)*
12 inches (30 cm)*12 inches (30 cm)*
12 inches (30 cm)*12 inches (30 cm)*
2 feet (60 cm)*2 feet (60 cm)*
18 inches (45 cm)*18 inches (45 cm)*
for appliances up to
10,000 Btu/hr (3 kW),
9 inches (23 cm) for
appliances between
10,000 Btu/hr (3 kW)
and 50,000 Btu/hr (15
kW), 12 inches (30 cm)
for appliances above
50,000 Btu/hr (15 kW)
Clearance to each side
of center line extended
H
above meter/regulator
assembly
Clearance to service
I
regulator vent outlet
Clearance to a non
mechanical air supply
inlet into building or
J
combustion air inlet to
any other appliance
Clearance to a
mechanical air supply
K
inlet
Clearance above
paved sidewalk or
L
paved driveway located
on public property
Clearance under
veranda, porch, deck,
M
or balcony
3 feet (91 cm) within a height 15
feet (4.5 m) above the meter/
regulator assembly
3 feet (91 cm)3 feet (91 cm)*
6 inches (15 cm) for appliances up
to 10,000 Btu/hr (3 kW), 12 inches
(30 cm) for appliances between
10,000 Btu/hr (3 kW) and 100,000
Btu/hr (30 kW), 36 inches (91 cm)
for appliances above 100,000 Btu/
hr (30 kW)
6 feet (1.83 m)
7 feet (2.13 m)†7 feet (2.13 m)†*
12 inches (30 cm) ‡12 inches (30 cm) ‡*
3 feet (91 cm) within a height
15 feet (4.5 m) above the
meter/regulator assembly*
6 inches (15 cm) for
appliances up to 10,000
Btu/hr (3 kW), 9 inches (23
cm) for appliances between
10,000 Btu/hr (3 kW) and
50,000 Btu/hr (15 kW), 12
inches (30 cm) for appliances
above 50,000 Btu/hr (15 kW)
3 feet (91 cm) above if within
10 feet (3 m) horizontally
1 In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code.
2 In accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas Code.
† A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings.
‡ Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the oor.
* Clearance in accordance with local installation codes and the requirements of the gas supplier and the manufacturer’s installation instructions.
36
WATER HEATER INSTALLATION
CONDENSATE DRAIN INSTALLATION
Installation must conform with these instructions and local
building codes.
Condensate neutralizer kits are available. Contact your distributor
or Service Agency.
Field supplied materials required for installation include:
• Approved PVC cement and PVC primer.
• 1/2 inch PVC pipe - minimum length to equal the distance
between the water heater and a suitable building drain.
• 1/2 inch PVC ttings (elbows, couplings and adapters) necessary
to install a condensate drain line between the exhaust/
condensate elbow assembly and a suitable building drain.
• Floor mounted standoffs to brace the drain line.
INSTALLATION NOTES
1. The condensate drains from the water heater’s covered by
this instruction have PH levels between 4.3 and 5.0. Install
a commercially available neutralizing kit if required by local
codes. Lower PH levels are acidic. Do not connect a metal
condensate drain line, such as copper pipe, to the water
heater for this reason.
2. The eld installed condensate drain line must not be less
than 1/2 inch PVC in size.
3. DO NOT remove, modify or alter the factory condensate trap.
INSTALLATION INSTRUCTIONS
1. Ensure the water heater’s on/off switch is in the “off” position.
2. Install a 1/2 inch PVC condensate drain line between the
condensate drain connection on the Exhaust/Condensate
Elbow and a suitable building drain, see Figure 47.
3. Terminate the condensate drain piping with an elbow above
the drain. Ensure that any discharge will exit the condensate
drain line no more than 6 inches (15.2 cm) above a suitable
building drain, or external to the building, see Figure 47.
NOTE: In cold climates it is recommended the condensate
drain be terminated at a suitable drain inside the building.
4. Ensure the condensate drain line is not elevated above the
condensate drain connection on the exhaust/condensate
elbow, see Figure 47.
5. Brace the condensate drain line with oor mounted standoffs
every three feet.
6. Ensure the condensate drains freely during start up, see
Start Up on page 50.
EXHAUST/CONDENSATE
(VENT) ELBOW
PRESSURE PORT
1/2” NPT
CONDENSATE
DRAIN
CONNECTION
CONDENSATE
CLEANOUT
Figure 47
CONDENSATE DRAIN
LINE - FIELD INSTALLED
DRAIN LINE TO
TERMINATE NO
MORE THAN 6
INCHES (15.2 cm)
ABOVE DRAIN
BUILDING
DRAIN
37
SUPPLY GAS LINE INSTALLATION
Contact your local gas utility company to ensure that adequate
gas service is available and to review applicable installation
codes for your area.
Be sure that the gas meter has sufcient capacity to supply the
rated gas input of the water heater as well as the requirements
of all other gas red equipment supplied by the meter. If the
gas meter is undersized, the gas company will have to install a
properly sized gas meter.
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
Make sure gas supplied is same type listed on the water heater’s
rating label.
The water heaters covered in this manual are not intended for
operation at higher than 14.0” W. C. (2.49 kPa) for natural and
propane gas supply pressure, see Table 4 on page 13. The water
heaters covered in this manual require supply gas regulators to
maintain required supply gas pressure. Exposure to higher gas
supply pressure may cause damage to the gas controls which
could result in re or explosion. If overpressure has occurred
such as through improper testing of gas lines or malfunction of
the supply system the water heater’s gas valve must be checked
for safe operation by a Qualied Service Agency.
Ensure supply regulator vent lines and the safety vent valves are
protected against blockage. These are components of the gas
supply system, not the water heater. Vent blockage may occur
during ice storms.
It is important to guard against gas valve fouling from
contaminants in the gas ways. Such fouling may cause improper
operation, re or explosion. If copper supply lines are used they
must be internally tinned and certied for gas service.
REGULATED GAS
SUPPLY LINE
MAIN GAS
SHUTOFF VALV E
TEE FITTING
SEDIMENT TRAP
(DRIP LEG)
PIPE CAP
Figure 48
Ensure all gas pipe is clean on the inside before installation.
To trap any dirt or foreign material in the gas supply line a
sediment trap (drip leg) must be installed as shown in Figure
48. The sediment trap must be readily accessible and not
subject to freezing conditions. Install in accordance with the
recommendations of the local gas utility company.
GAS LINE SIZING
DO NOT use exible gas piping.
Minimum required supply gas line sizes are shown in Table 5 on
page 13. Depending on the developed equivalent length and/or
the number of appliances connected to a common main, the size
of supply gas lines may have to be increased.
Size the supply/main gas line(s) in accordance with Table 13
or Table 14. The values given in Table 13 and Table 14 are for
straight lengths of iron pipe at 0.5" W. C. (125 Pa) pressure drop,
which is considered normal for low pressure systems. Note that
ttings such as elbows and tees will add to the pipe pressure drop.
SUPPLY GAS LINE SIZING U. S. UNITS
TABLE 13
LENGTH
IN
FEET
NORMAL IRON PIPE SIZES (INCHES)
INPUT IN THOUSANDS BTU/HR
1 1/4”1 1/2”2”2 1/2”3”4”
1014002100396063001100023000
20950146027504360770015800
30770118022003520625012800
4066099019003000530010900
505809001680265047509700
605308101520240043008800
704907501400225039008100
804606901300205037007500
904306501220195034507200
1004006201150185032506700
1253605501020165029506000
150325500950150026505500
175300460850137024505000
200N/A430800128022804600
SUPPLY GAS LINE SIZING METRIC UNITS
TABLE 14
LENGTH
IN
METERS
NORMAL IRON PIPE SIZES (INCHES)
INPUT IN kW
1 1/4”1 1/2”2”2 1/2”3”4”
3.04106151160184532216735
6.1278428805127722554626
9.1225346644103118303748
12.219329055687815523192
15.217026449277613912840
18.315523744570312592577
21.314322041065911422372
24.413520238160010832196
27.412619035757110102108
30.51171823375429521962
38.11051612994838641757
45.7951462784397761610
53.3881352494017171464
61.0N/A1262343756881347
38
(Factory Installed)
erminal
GAS LINE CONNECTION
1. The water heaters covered by this manual are shipped from
the factory with a 1 1/2” supply gas connection, see Table 1
on page 10. Connect the supply gas line to the water heater's
24 VAC Gas Valve in accordance with all applicable local and
national code requirements. DO NOT use exible gas piping.
2. BTH 500 natural gas models require a 1 1/2” minimum supply
gas line. All other water heaters covered by this manual require
a 1 1/4” minimum supply gas line. See Table 5 on page 13.
3. Apply thread sealing compounds (pipe dope/ Teon tape)
sparingly and only to the male threads of the pipe joints. Do
not apply sealing compound to the rst two threads. Use pipe
dope or Teon tape marked as being resistant to the action of
liquid petroleum (LP/propane) gases.
4. Use only a smooth jaw adjustable wrench (such as a monkey
wrench) as a back up on the body of the 24 VAC Gas Valve
when tightening the rst pipe nipple into the body of the valve.
DO NOT use a standard pipe wrench (Stillson wrench) with
metal tooth jaws as this may permanently damage the valve.
5. Use a standard pipe wrench (Stillson wrench) as a back up
on the rst pipe nipple installed above when connecting other
ttings and pipe in the supply gas line to prevent the 24 VAC
Gas Valve on the water heater from twisting during installation.
6. To prevent damage, care must be taken not to apply too much
torque when connecting the supply gas line to the water heater.
7. Install a sediment trap (drip leg) as shown in Figure 48 on page 37.
8. Install a Main Gas Shutoff valve in the supply gas line as
shown in Figure 48 on page 38.
NOTE: Should overheating occur or the gas supply fail to shut
off, turn off the Main Gas Shutoff valve to the water heater.
GAS LINE LEAK TESTING
Fire and Explosion Hazard
Use joint compound or Teflon tape
compatible with propane gas.
Leak test before placing the
water heater in operation.
Disconnect gas piping and main
gas shutoff valve before leak
testing.
Install sediment trap in
accordance with NFPA 54.
Any time work is done on the gas supply system perform a leak
test to avoid the possibility of re or explosion.
1. For test pressures exceeding 1/2 psi (3.45 kPa) disconnect
the water heater and its Main Gas Shutoff Valve from the gas
supply piping system during testing, see Figure 48 on page
38. The gas supply line must be capped when disconnected
from the water heater.
2. For test pressures of 1/2 psi (3.45 kpa) or less, the water heater
need not be disconnected, but must be isolated from the supply
gas line by closing the Main Gas Shutoff Valve during testing.
3. Paint all supply gas line joints and connections upstream of
the water heater with a rich soap and water solution to test
for leaks. Bubbles indicate a gas leak. Do not use matches,
candles, ame or other sources of ignition for this purpose.
4. Repair any leaks before placing the water heater in operation.
ELECTRICAL WIRING
All electrical work must be installed in accordance with the
National Electrical Code, ANSI/NFPA 70 or the Canadian
Electrical Code, CSA C22.1 and local requirements.
When installed, the water heater must be electrically grounded in accordance
with local codes or, in the absence of local codes, with the National Electrical
Code, ANSI/NFPA 70 or the Canadian Electrical Code, CSA C22.1.
If any of the original wire as supplied with the water heater must
be replaced, it must be replaced with 105°C rated wiring or its
equivalent, except in the burner housing. In this case 200°C
rated wire must be used.
DEDICATED POWER WIRING AND BREAKERS
Dedicated power supply wires, ground wiring and dedicated
circuit breakers often prevent electrical line noise and are
required when installing the water heater.
POWER SUPPLY CONNECTIONS
Heater Wiring
MOV
Ground
Ground T
Jumper Wires
L1
Neutral
Figure 49
Read the requirements for the Power Supply on page 13 before
connecting power.
Power supply connections must be made as follows:
1. Ensure the power supply is turned off at the breaker or disconnect switch.
2. Remove the junction box cover. See Figure 3 on page 8 for junction
box location.
3. Connect the 120VAC hot wire from the power supply to the black
jumper wire or the terminal block location marked "L1" inside of the
junction box located on top of the water heater. If the black jumper
wire is used, make the connection inside of the junction box with a
properly sized wire nut and wrap electrical tape around the wire nut
and wire end. See junction box Figure 49 and wiring diagram Figure
58 on page 64.
4. Connect the 120VAC neutral wire from the power supply to the white
jumper wire or the terminal block location marked "Neutral" inside of
the junction box located on top of the water heater. If the white jumper
wire is used, make the connection inside of the junction box with a
properly sized wire nut and wrap electrical tape around the wire nut
and wire end. See junction box Figure 49 and wiring diagram Figure
58 on page 64.
NOTE: If electrical connections are made directly to the terminal block
remove the jumper wires before making connection.
5. Connect the ground wire from the power supply to the green jumper
wire or the ground terminal location inside of the junction box located
on top of the water heater. If the green jumper wire is used, make
the connection inside of the junction box with a properly sized wire
nut and wrap electrical tape around the wire nut and wire end. See
junction box Figure 49 and wiring diagram Figure 58 on page 64.
6. Replace the junction box cover when connections are complete.
NOTE: Do not apply power to the water heater before installation
is complete and the water heater is lled with water.
ENABLE/DISABLE CIRCUIT
The water heaters covered in this manual are equipped with
an enable/disable circuit for use with eld supplied external
supervisory controls such as time clocks or Building Management
Systems. The enable/disable circuit may be used to disable
heating operation during periods when the building is unoccupied
or there is no demand for hotwater.
To use the enable/disable circuit it must rst be activated by selecting
the “Use External Enable” from the UIM. Field supplied wiring is
then installed between the water heater’s CCB and a set of “dry
contacts” (no voltage or load) on the eld supplied external control.
NOTE: The water heater’s enable/disable circuit is a switching
circuit only: Do not apply external voltage or connect any load
(IE: relay coil) to this circuit. This will damage the CCB circuit
board and is not covered under the limited warranty.
Connecting An External Supervisory Control
The enable/disable circuit is accessed from the CCB’s J17 plug inside
the CCB enclosure; see Figure 3 on page 8 to locate the CCB enclosure
and Figure 57 on page 63 for the CCB layout.
Install eld wiring to the enable/disable circuit:
1. Turn off power at the water heater’s enable/disable switch and the
breaker that supplies power to the water heater.
39
2. Locate the CCB enclosure.
3. Carefully remove the CCB enclosure cover.
4. Locate pins 1 and 2 on the CCB J17 plug. See Figure 57 on page 63.
5. Connect the two eld supplied control wires to pins 1 and 2 on the
CCB J17 plug.
6. Thread the control wires out of the CCB enclosure with the other
wiring and carefully replace the CCB enclosure cover. Ensure all
wiring is routed through the intended area provided for strain relief.
Ensure no wiring is being pinched.
7. Reinstall the CCB enclosure cover.
8. Route the control wires inside the junction box on the top of the water
heater; see Figure 3 on page 8 to locate the junction box. Use an
available knock-out to route the wires inside the junction box.
9. Install eld supplied control wiring and conduit as required by national
and local codes between the water heater’s junction box and the
external supervisory control. Connect the wiring from the external
control to the control wires inside the junction box using wire nuts
and electrical tape.
10. Connect the control wiring to a set of dry contacts on the external
control. Follow the control manufacturer’s instructions for making
connections.
11. Restore power to the water heater.
12. From the water heaters UIM “Heater Information Screen” select “Use
External Enable” and change to “Yes”. See Figure 3 on page 8 to
locate the UIM.
NOTE: Whenever the external control opens the set of dry contacts
used, water heating operation will be disabled. Whenever the
external control closes the set of dry contacts used, water heating
operation will be enabled. A diagonal line and circle appears over
the thermometer icon on the UIM when water heating operation is
disabled. See the Status Icons descriptions in Table 16 on page 43.
NOTE: Ensure the water heater is protected from freezing temperatures
when water heating operation is disabled. Damage to the water heater
caused by freezing temperatures is not covered under the limited warranty.
WATER LINE CONNECTIONS
The water piping installation must conform to these instructions
and to all local and national code authority having jurisdiction.
Good practice requires that all heavy piping be supported.
Read and observe all requirements in the following sections
before installation of the water piping begins:
1. Mixing Valves on page 14.
2. Dishwashing Machines on page 14.
3. Temperature-Pressure Relief Valve on page 15.
4. Closed Systems and Thermal Expansion on page 14.
5. For multiple water heater installations see Water Piping
Diagrams beginning on page 66.
WATER PIPING DIAGRAMS
This manual provides detailed water piping diagrams for typical methods
of application for the water heaters, see Water Piping Diagrams
beginning 66.
The water heater may be installed by itself, or with a separate storage tank.
When used with a separate storage tank, the circulation may be either by
gravity or by means of a circulating pump. When a circulating pump is
used, it is important to note that the ow rate should be slow so that there
will be a minimum of turbulence inside the water heater storage tank.
Adjust ow by throttling a full port ball valve installed in the circulating line
on the outlet side of the pump. Never throttle ow on the suction side of
a pump. See the Water Piping Diagrams beginning on page 66.
NOTE: In addition to the factory installed Temperature-Pressure Relief Valve
(T&P valve) on the water heater, each remote storage tank that may be installed
and piped to a water heating appliance must also have its own properly sized,
rated and approved Temperature-Pressure Relief Valve installed.
Call the toll free technical support phone number listed on the back cover
of this manual for further assistance in sizing a T&P valve for remote
storage tanks.
THERMOMETERS (NOT SUPPLIED)
Thermometers are installed in the water piping system as a means
of detecting the temperature of the hot water supply at critical
points in the system. Field supplied thermometers should be
obtained and installed. See Water Piping Diagrams on page 66.
WATER (POTABLE) HEATING AND SPACE HEATING
1. All water piping components connected to the water heater
that are for space heating applications shall be suitable for
use with potable water.
2. Toxic chemicals, such as those used for boiler treatment,
must NEVER be introduced into this system.
3. The water heaters covered in this manual may never be
connected to any existing heating system or component(s)
previously used with non-potable water heating appliance.
4. When the system requires water for space heating that
exceed safe temperatures at domestic water xtures a mixing
valve must be installed, see Mixing Valves on page 14.
5. These water heaters cannot be used in space heating
applications only.
T&P VALVE DISCHARGE PIPE
Explosion Hazard
Temperature-Pressure Relief Valve
must comply with ANSI Z21.22CSA 4.4 and ASME code.
Properly sized temperaturepressure relief valve must be
installed in opening provided.
Can result in overheating and
excessive tank pressure.
Can cause serious injury or death.
This water heater is provided with a properly rated/sized and
certied combination temperature - pressure (T&P) relief valve
by the manufacturer. See Temperature-Pressure Relief Valve on
page 15 for information on replacement and other requirements.
CAUTION
Water Damage Hazard
Temperature-Pressure Relief Valve discharge
•
pipe must terminate at adequate drain.
Install a discharge pipe between the T&P valve discharge opening and
a suitable oor drain. Do not connect discharge piping directly to the
drain unless a 6” (15.2 cm) air gap is provided. To prevent bodily injury,
hazard to life, or property damage, the relief valve must be allowed
to discharge water in adequate quantities should circumstances
demand. If the discharge pipe is not connected to a drain or other
suitable means, the water ow may cause property damage.
T&P Valve Discharge Pipe Requirements:
• Shall not be smaller in size than the outlet pipe size of the
valve, or have any reducing couplings or other restrictions.
• Shall not be plugged or blocked.
• Shall not be exposed to freezing temperatures.
• Shall be of material listed for hot water distribution.
• Shall be installed so as to allow complete drainage of both the
Temperature-Pressure Relief Valve and the discharge pipe.
• Must terminate a maximum of six inches above a oor drain
or external to the building. In cold climates, it is recommended
that the discharge pipe be terminated at an adequate drain
inside the building.
• Shall not have any valve or other obstruction between the
relief valve and the drain.
40
TEMPERATURE REGULATION
HIGH TEMPERATURE LIMIT CONTROL (ECO)
This water heater is equipped with an ECO (energy cut off) non
adjustable high temperature limit switch. The ECO is a normally
closed switch that opens (activates) on a rise in temperature.
The ECO is located inside the Upper Temperature Probe (two red
wires), see Figure 3 on page 8 for location. The ECO switch contacts
will open when the water temperature reaches approximately 202°F
(94°C) and close at approximately 140°F (49°C).
If the ECO activates (contacts open) due to abnormally high water
temperatures in the storage tank the control system will immediately
de-energize the 24 VAC Gas Valve and end the current heating
cycle. The control system will "lock out" disabling further heating
operation. The control system will display the "Energy Cut Out
(ECO)" Fault message on the LCD screen. It is important that a
Qualied Service Agent be contacted to determine the reason for
the ECO activation before resetting the ECO. Once the reason has
been determined and corrected the ECO can be reset as follows:
Should the ECO activate, the water temperature must drop below
140°F (49°C) before the control system can be reset. Once the water
temperature has cooled below this point the power supply to the water
heater must be turned off and on again to reset the control system.
THERMOSTAT CONTROL
Water temperature over 125°F (52°C)
can cause severe burns instantly
resulting in severe injury or death.
Children, the elderly and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting devices such as
mixing valves must be installed
when required by codes and to
ensure safe temperatures at fixtures.
Hot water temperatures required for automatic dishwasher and
laundry use can cause scald burns resulting in serious personal
injury and/or death. Table 15 shows the approximate time-toburn relationship for normal adult skin.
The temperature at which injury occurs varies with the person’s
age and duration of exposure. The slower response time of
children, the elderly or disabled persons increases the hazards
to them. If anyone using hot water provided by the water heater
being installed ts into one of these groups or if there is a local
code or state law requiring a certain water temperature at the
point of use, then special precautions must be taken.
In addition to using the lowest possible temperature setting that
satises the demand of the application a mixing valve can be
installed at the water heater (see Figure 8 on page 14) or at the
hot water taps to further reduce system water temperature.
Never allow small children to use a hot water tap or draw their own
bath water. Never leave a child or disabled person unattended in
a bathtub or shower.
The water heater should be located in an area where the general
public does not have access to set temperatures.
Setting the Operating Set Point at 120°F (49°C) will reduce the
risk of scalds. Some States require settings at specic lower
temperatures.
(U.S. Government Memorandum, C.P.S.C., Peter L. Armstrong, Sept. 15, 1978)
Time for 1st Degree Burn
(Less Severe Burns)
Time for Permanent Burns
2nd & 3rd Degree
(Most Severe Burns)
The water heaters covered in this manual are equipped with an
electronic control system to regulate the water temperature inside
the storage tank. The control system senses temperature from
two factory installed temperature probes, one installed in the top
of the storage tank and one installed near the bottom, See Figure
3 on page 8 and Figure 4 on page 9 for location.
The “Operating Set Point” is adjusted to regulate water temperature
inside the storage tank. This is an adjustable user setting in the
control system’s “Temperatures Menu.” This and all control system
menus are accessed through the UIM (user interface module)
located on the front of the water heater, see Figure 52.
The Operating Set Point is adjustable from 90°F (42°C) to 180°F
(82°C). The factory setting is 120°F (49°C). See Operating Set
Point And Differential Adjustment on page 45 for instructions on
how to adjust the Operating Set Point and other user settings.
Set the Operating Set Point at the lowest setting which produces
an acceptable hot water supply. This will always provide the most
energy efcient operation.
MODULATION
The water heaters covered by this manual are capable of modulating
their ring rate. The CCB monitors the water temperature in the tank
and regulates the ring rate to achieve the target temperature setpoint.
The ring rate is dictated by the hot water draw, proximity to the tank
temperature setpoint, and various other temperature limitations.
Periodically, when the heater is in modulation mode, the CCB will increase
the blower speed for a short period of time to clear out any condensation
that has accumulated in the heat exchanger then decreases the blower
speed back to the modulating ring rate required to maintain the desired
tank temperature setpoint. This ramping up and down of the blower
speed is considered normal operation of the water heater.
HIGH TEMPERATURE APPLICATIONS
Higher operating temperatures cause more wear on all water heaters
and will decrease the life span of the water heater. Consider installing
a small booster water heater for high temperature applications, such
as commercial dishwashers, to raise the outlet temperature from the
larger primary water heater to the desired point of use temperature.
Contact your local distributor or call the technical support phone number
listed on the back cover of this manual for further technical assistance.
MANUFACTURER / MODEL INFORMATION
Tank Te mperature 103°F
Operating Set Point 120°F
Status: Heating
OFF
O
GAS
N
UP
DN
MENUHELP
Figure 50
41
CONTROL SYSTEM OPERATION
Y
POWER SUPPLY BOARD
OVERVIEW
The water heaters covered in this manual are equipped with an
electronic control system that regulates water temperature inside
the storage tank. Heating cycles and ignition are managed by
the control system. The ECO (energy cut out), ame sensor,
pressure switches and temperature probes are monitored by the
control system. The Combustion Blower, spark ignition control,
24 VAC Gas Valve and anode rods are all powered by the control
system.
The main components of the control system are a UIM (user
interface module) and a CCB (central control board). The UIM
is located on the top front side of the water heater. The CCB is
mounted on top of the water heater inside a protective enclosure.
See Features And Components on page 7 for location of these
and all water heater components.
CONFIGURATION KE
CCB BOARD
TRANSFORMER
Figure 51
CONTROL SYSTEM NAVIGATION
All operational information and user settings are displayed and
accessed from the UIM. The UIM houses the control system's
LCD (liquid crystal display) and ve snap acting (momentary)
user input buttons; an up, down and three (3) multi functional
operational buttons below the LCD, see Figure 52.
User Input Buttons
• The up and down buttons are used to navigate menus and
adjust user settings.
• The operational buttons are used to enter/exit menus,
select menu items, activate adjustment modes and conrm
or cancel new user settings. The operational buttons are
multifunctional, their current function is dened by the text
that appears directly above each button on the LCD screen.
THE DESKTOP SCREEN
During normal operation the control system will display the
"Desktop" screen on the LCD which is the default screen. The
control system will return to the Desktop screen when there are
no active Fault or Alert conditions or when there has been no
user input for several minutes.
• Manufacturer and water heater model information is
displayed in Title Bar at the top of the Desktop screen.
Menu titles are displayed in the Title Bar when navigating
the control system menus.
• The rst temperature shown on the Desktop screen, Tank
Temperature, is the temperature of the water inside the
water heater's storage tank.
• The second temperature shown on the Desktop screen
is the Operating Set Point. The Operating Set Point is the
temperature at which the control system will maintain the
water inside the storage tank.
• Beneath the Operating Set Point is the "Status" line. The
Status line shows the current operational state of the
control system in real time, see Table 17 on page 44 for a
description of the various operational states.
• The Desktop screen also displays animated "Status Icons"
to convey operational information, see Table 16 on page 43
for descriptions of the Status Icons.
LCD Screen
Information
Display
Status Icons
Operational buttons are multi functional. Their current function is defined by
the text that appears directly above each button on the LCD screen.
UIM (user interface module)
Desktop Screen Shown
MANUFACTURER / MODEL INFORMATION
Tank Temperature 103°F
Operating Set Point 120°F
Status: Heating
OFF
O
GAS
N
MENUHELP
Figure 52
42
UP
DN
Title Bar
Up & Down buttons:
navigate menus,
adjust user settings
The Status Icons are displayed on the Desktop screen and convey operational and diagnostic information. The icons are described
in the table below. See Figure 54 on page 55 and the Sequence Of Operation on page 54.
TABLE 16
IconDescription
Water temperature in the tank has fallen. Shaded area of the animated thermometer icon will rise and fall in response to
water temperature in the storage tank as sensed from the Upper and Lower Temperature Probes. See Figure 3 on page 8
and Figure 4 on page 9 for location of Temperature Probes.
Water temperature in the tank has reached the Operating Set Point. The control system enters the Standby mode.
The control is unable to initiate a heating cycle. This will happen whenever a Fault condition is detected by the control
system or when the Enable/Disable circuit is an open circuit. Display will read "Status: Water Heating Disabled". For more
information see Enable/Disable Circuit on page 39.
The Combustion Blower is being energized.
The Blower Prover pressure switch contacts have closed. The check mark icon is visual conrmation of contact closure. See
Figure 3 on page 8 for Blower Prover Switch location.
The spark igniter is being energized. See Figure 2 on page 7 for spark igniter location.
GAS
The 24 VAC Gas Valve is being energized.
The control system has sensed ame at the Main Burner from the ame sensor. See the Sequence Of Operation Flow Chart
on page 55 and Figure 2 on page 7.
The control system has declared a Fault condition and must be inspected/serviced by a Qualied Service Agent. Fault
message details can be viewed in the Current Fault menu. Heating operation is disabled (lock out) until the condition that
caused the Fault is corrected. Power to the water heater must be cycled off and on at the breaker to reset the control system.
NOTE: Cycling power will not reset the control system if the condition that caused the Fault has not been corrected.
The control system has declared an Alert condition and must be inspected/serviced by a Qualied Service Agent. The water
heater will continue to operate during an Alert condition.
43
OPERATING STATES
The current operational state of the water heater is displayed on the Desktop screen as the "Status." The common operational states
are described in the table below. See Figure 54 on page 55 and the Sequence Of Operation on page 54.
TABLE 17
StateDescription
StandbyThe water heater is not in an active heating cycle. IE: the Tank Temperature is at or above the Operating Set Point.
Input VericationThe control system is conducting a diagnostic check at the beginning of a heating cycle.
The control system is waiting for a pre-dened time period to expire before initiating a heating cycle. This prevents "short-
Short Cycle Delay
Pre-PurgeThe Combustion Blower is energized to ush residual ue gases from the combustion chamber prior to ignition.
Spark Igniter
Energized
Ignition ActivationThe 24 VAC Gas Valve is energized and opens to allow fuel gas to ow to the Main Burner.
Ignition Verication
Inter-PurgeThe Combustion Blower is energized to ush residual fuel gas from the combustion chamber after a failed ignition attempt.
HeatingIgnition was successful, ame sensing current has been established. The water in the storage tank is being heated.
Post-Purge
Fault
cycling" which can greatly accelerate wear on components such as the Spark Igniter and Combustion Blower.
NOTE: If the control system is in this operational state increase the Differential setting in the Temperatures menu to
lengthen heating cycles.
The Spark Igniter is energized.
The control system is monitoring the ame sensor for the required minimum ame sensing current.
See the Sequence Of Operation on page 54 for minimum ame sensing current (DC micro amps) information.
The Combustion Blower is energized to ush residual ue gases from the combustion chamber at the end of a heating
cycle.
The control system has detected a Fault condition. Heating operation is disabled until the Fault condition is corrected.
Power to the water heater must be cycled off and on at the breaker to reset the control system.
NOTE: Cycling power will not reset the control system if the condition that caused the Fault has not been corrected.
CONTROL SYSTEM MENUS
From the Desktop screen pressing the Operational directly below "Menu" on the LCD will display the "Main Menu" this is where all
control system menus are located. The table below describes the control system menus.
TABLE 18
MenuDescription
TemperaturesMost commonly accessed menu. Contains the Operating Set Point and Differential user settings.
Heater StatusThis menus displays the current state of all pressure switches and the ECO (open/closed). The on/off status of the
Display SettingsTemperature units (°F or °C), the LCD appearance (brightness/contrast) and backlight delay user adjustable settings
Heater InformationElapsed time of operation, total heating cycle time, heating cycle count, heating on time along with UIM and CCB
Current FaultDisplays any current Alert or Fault messages.
Fault HistoryThis control system menu retains a list of the last nine (9) Fault and Alert messages with a time stamp. The newest
Fault OccurrenceThis control system menu retains a running total of how many times each Fault condition has occurred since the water
Restore Factory Defaults This control system feature allows the user to restore control system user settings to their factory default settings.
Help ScreensText based operational and user information explaining how to change user settings, navigate the control system menus
Combustion Blower, gas valve, spark igniter, ame sensor and other monitored water heater components are displayed
in this menu.
are located in this menu.
software revisions can be viewed in this menu.
event will replace the oldest. Faults will clear after 30 days.
heater was rst installed. This screen does not clear and the information can not be reset.
Display Settings preferences ARE NOT changed when factory defaults are restored.
and icon descriptions.
44
USER SETTINGS & CONTROL SYSTEM MENUS
UH
TEMPERATURES MENU
Operating Set Point And Differential Adjustment
The Operating Set Point is adjustable from 90°F (42°C) to 180°F (82°C). The factory setting is 120°F (49°C). The Differential is
adjustable from 2° to 20°. The factory setting is 8°. These user settings are accessed from the Temperatures menu. The following
instructions will explain how to adjust these settings and navigate the control system menus.
When the water temperature sensed by the control system from the two (upper and lower) Temperature Probes reaches the Operating
Set Point the control system will end the heating cycle. A heating cycle will be activated again when the sensed water temperature
drops below the Operating Set Point minus the Differential setting.
NOTE: Lower Differential settings may cause excessive heating cycles (short-cycling) which can cause premature failure of
components such as the Hot Surface Igniter. Set the Differential at the highest setting which produces an acceptable hot water
supply. Set the Operating Set Point to the lowest setting which produces an acceptable hot water supply for most efcient use.
DESCRIPTION/ACTIONDISPLAY
From the Desktop screen, press the Operational Button under
MENU. The "Main Menu" screen will be displayed.
MANUFACTURER / MODEL INFORMATION
Tank Temperature 120°F
Operating Set Point 120°F
Status: Standby
The Main Menu is where all control system menus are listed,
see Table 18 on page 44 for a complete list and description of
control system menus. Use the Up and Down Buttons to view
all control system menus from the Main Menu.
With Temperatures menu selected (highlighted in black) in
the Main Menu screen, press the Operational Button under
“SELECT” to enter the Temperatures menu.
If the Temperatures menu is not selected use the Up and Down
Buttons to select this menu item.
With the Operating Set Point selected in the Temperatures
menu, press the Operational Button underneath “CHANGE” to
activate the adjustment mode for this menu item.
If Operating Set Point is not selected use the Up and Down
Buttons to select this menu item.
NOTE: Higher Temperature settings increase wear and
operating costs. Set the Operating Set Point to the lowest
setting which produces an acceptable hot water supply. This
will always provide the most energy efcient operation and
longer life.
With the adjustment mode for the Operating Set Point activated
the selection bar will change from a black ll to a black outline.
Use the Up and Down Buttons to change the current setting.
Press the Operational Button under "UPDATE" to save the
new setting. Press the Operational Button under "CANCEL" to
discard changes and return to the previously saved setting.
NOTE: Use this same procedure to change the Differential
setting and other adjustable user settings in the control system
menus.
MEN
ELP
Main Menu
Temperatures
Heater Status
Display Settings
Heater Information
Current Fault
SELECTBACK HELP
Temperatures
Operating Set Point 120°F
Differential 8°F
Tank Te mperature 120°F
Upper Temperature 122°F
Lower Temperature 118°F
Tank Probe Offset 0°F
CHANGEBACK HELP
Temperatures
Operating Set Point 140°F
Differential 8°F
Tank Te mperature 120°F
Upper Temperature 122°F
Lower Temperature 118°F
Tank Probe Offset 0°F
UPDATE CANCEL
45
TEMPERATURES MENU (CONT)
DESCRIPTION/ACTIONDISPLAY
• Tank Temperature - non adjustable - control system
sensed temperature (averaged from upper and lower
temperature probes).
• Upper Temperature - non adjustable - control system
sensed temperature from the Upper Temperature Probe.
• Lower Temperature - non adjustable - control system
sensed temperature from the Lower Temperature Probe.
• Tank Probe Offset - adjustable user setting, range -5° to
+5° (factory setting 0°).
NOTE: These settings should only be used if the hot water
supply temperature varies greatly from the Operating Set
Point setting.
The Tank Probe Offset is used to calibrate control system
temperature sensing. This can improve the precision of
temperature control in the storage tank and at points of use.
This feature can also be used to compensate for building
recirculation loops (hot water returning to the storage tank)
that may cause the heating cycles to terminate prematurely.
Example: If the current sensed temperature from a
temperature probe is 120°F (49°C) and the Offset setting for
that probe is adjusted to a value other than 0°, the control
system would calibrate or “offset” the sensed temperature
from the probe and the averaged tank temperature. Heating
cycles would be activated and deactivated based on the
calibrated (offset) temperature. A -5° setting results in +5°
hotter water.
These settings are adjusted in the same way described
for the Operating Set Point And Differential Adjustment on
page 45.
HEATER STATUS MENU
Temperatures
Operating Set Point 140°F
Differential 8°F
Tank Te mperature 120°F
Upper Temperature 122°F
Lower Temperature 118°F
Tank Probe Offset 0°F
CHANGE BACK HELP
DESCRIPTION/ACTIONDISPLAY
Select Heater Status from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
• Status - displays the current Operating State, see Table 17
on page 44.
• ECO Contact, Low Gas PS, Blocked Inlet PS, Blocked
Outlet PS, Blower Prover PS - displays the current state
of the switch contacts; open or closed.
• Igniter On, Gas Valve On - displays whether or not the
control system is currently energizing these water heater
components; yes = energized, no = de-energized.
• Flame Detected - displays whether or not the control
system has detected Main Burner ame during ignition from
the ame sensor.
Top of Menu
Heater Status
Status Standby
ECO Contact Closed
Low Gas PS Closed
Blocked Inlet PS Closed
Blocked Outlet PS Closed
Blower Prover PS Open
Igniter On No
BACK HELP
Bottom of Menu
Heater Status
Gas Valve On No
Flame Detected No
BACK HELP
46
DISPLAY SETTINGS
Display Settings
Heater Information
DESCRIPTION/ACTIONDISPLAY
Select Display Settings from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains adjustable display options for viewing information
on the UIM’s LCD screen. Use the Up & Down Buttons to
navigate the menu.
• Temperature Units - Adjustable user setting that changes
temperature units display to Celsius °C or Fahrenheit °F.
• Backlight Delay - Adjustable user setting that determines
how long the UIM’s LCD backlight remains illuminated after
a key has been pressed. Available settings are; Always Off,
10, 30 or 60 seconds and Always On.
• Contrast - Adjustable user setting to adjust the UIM’s LCD
screen contrast between text and background.
NOTE: These settings are adjusted in the same way
described for the Operating Set Point And Differential
Adjustment on page 45.
HEATER INFORMATION
DESCRIPTION/ACTIONDISPLAY
Select Heater Information from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information.
• Elapsed Time - Total accumulated time the control system
(water heater) has been energized.
• Burner On Time - Total accumulated time the control system
has been in the heating operating state; burner run time.
• Total Cycle Count - Total accumulated count of heating
cycles.
• CCB Version - Software version for central control board.
• UIM Version - Software version for user interface module.
• Cong CRC - Veries the conguration key matches the
CCB programming.
• Use External Enable - Enables/Disables the external
enable circuit.
• External Enable Status - displays whether or not the
external enable circuit has been activated.
• Ignition Trials - displays the number of ignition trials allowed.
NOTE: Historical data is stored in the conguration key. If
this 'key' is replaced during servicing the historical data will
be lost. The data stored in the new conguration key will no
longer reect the entire history of the water heater.
The Elapsed Time, Burner On Time and Cycle Count indicate
age, usage and wear.
If the Cycle Count per day is high (divide cycle count by
days to determine cycles per day) or the cycle duration is
short (determine burner on time total minutes, divide burner
on time total minutes by cycle count) consider rasing the
Differential setting to avoid short cycling and excessive
component wear, see Operating Set Point And Differential
Adjustment on page 45.
This historical data can also be used to assist facilities
managers in forecasting planned replacement of equipment
to help avoid lengthy and costly hot water supply interruptions.
Temperature Units °F
Backlight Delay 30s
Contrast 60%
CHANGE BACK HELP
Heater Information
Elapsed Time
10 day 0 hrs 0 mins
Burner On Time
5 hrs 22 mins
Total Cycle Count 00000035
CCB Version X.XX
Config CRC 0 x 605D
CHANGEBACK HELP
UIM Version X.XX
Use External Enable No
External Enable Status No
Ignition Trials 3
BACK HELP
47
CURRENT FAULT
Fault Occurrence
DESCRIPTION/ACTIONDISPLAY
Select Current Fault from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
This menu contains the current Fault or Alert error message.
The time the Fault or Alert message occurred appears directly
below. A brief description of what causes the particular Fault or
Alert condition appears below that. Pressing the Operational
Button under "ADVANCED" will give more detailed service
information and a list of possible causes for the Fault or Alert
condition. See Fault And Alert Messages on page 58 for more
detailed information and diagnostic procedures.
If there is no Fault or Alert condition active this menu will not
contain any information, "(none)" will be shown next to Current
Fault in the Main menu.
FAULT HISTORY
DESCRIPTION/ACTIONDISPLAY
Select Fault History from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
This menu contains a list of the last nine (9) Fault and Alert
messages with a time stamp. The newest event will replace the
oldest.
Press the Operational Button under "VIEW" to view details for
each Fault or Alert message stored.
Blocked Exhaust
Fault occurred 2 mins ago
The exhaust is blocked or
restricted. Ensure
condensate hose is draining.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
Fault History
1: Blocked Air Intake (A7)
51 mins ago
2: Blocked Exhaust (A8)
54 mins ago
3: Low Gas Pressure (A6)
57 mins ago
4: Blower Prover Failure (AC)
ADVANCED
FAULT OCCURRENCE
DESCRIPTION/ACTIONDISPLAY
Select Fault Occurrence from the Main Menu and press the
Operational Button under "SELECT" to enter this menu. This
menu contains non adjustable operational information. Use the
Up & Down Buttons to navigate the menu.
This menu contains a running total of how many times each
Fault condition has occurred since the water heater was rst
installed.
NOTE: Historical data is stored in the Conguration Key. If this
'key' is replaced during servicing the historical data will be lost.
The data stored in the new conguration key will no longer
reect the entire history of the water heater.
RESTORE FACTORY DEFAULTS
DESCRIPTION/ACTIONDISPLAY
Select Restore Factory Defaults from the Main Menu and press
the Operational Button under "SELECT" to enter this menu.
To restore the adjustable user settings to their factory default
settings press the Operational Button underneath “YES.” The
display will show text conrming the factory default settings
have been restored.
Press the Operational Button underneath “BACK” to exit the
Restore Factory Defaults menu.
Are you sure you want to
restore the system to factory
defaults?
YES NO
48
SERVICE CONTACT INFORMATION
Service Contact Information
The control system has a discrete menu that Installing contractors and/or service agents can access to enter contact information for
their customers. This contact information will be displayed with all Fault and Alert messages.
DESCRIPTION/ACTIONDISPLAY
From the Desktop Screen (see Figure 52 on page 42) press
and hold down the middle (unmarked) Operational Button for 30
seconds and then release it.
This will launch a discrete menu where personalized contact
information can be entered.
Using the UP and DOWN buttons select (highlighted in black)
the "Show Contact Information" menu item.
Show Contact Information No
Change Contact Name
Change Contact Phone
Current Contact Info:
Service Contact Information
(000) 000-0000
Press the Operational Button under "CHANGE" to activate the
adjustment mode for this parameter.
With the adjustment mode for "Show Contact Information"
activated the selection bar will change from a black ll to a
black outline.
Access Code
CHANGE BACK HELP
Show Contact Information Yes
Change Contact Name
Use the Up and Down Buttons to change the setting from
"No" to "Yes" and press the Operational Button underneath
"UPDATE" to save the new setting.
NOTE: The Access Code at the bottom of the Service Contact
Information screen is for manufacturing engineering purposes
only. There are no user settings or information accessed
through this menu item.
Using the UP and DOWN buttons select (highlighted in black)
the "Change Contact Name" menu item.
Change Contact Phone
Current Contact Info:
(000) 000-0000
Access Code
UPDATE CANCEL
Service Contact Information
Show Contact Information Yes
Press the Operational Button under "SELECT" to open the
Change Contact Name menu.
Change Contact Name
Change Contact Phone
Current Contact Info:
Follow the on screen instructions to enter your name or the
name of your company. There is a maximum of 20 character
spaces for this purpose.
When nished press the Operational Button "UPDATE" to save
the new Contact Name. The control system will return to the
discrete menu.
Using the UP and DOWN buttons select (highlighted in
black) the "Change Contact Phone" menu item and press the
Operational Button under "SELECT".
Follow the on screen instructions to enter a new Contact Phone
number and press the Operational Button under "UPDATE" to
save the new phone number.
When the new Contact Name and Contact Phone number
have both been updated, press the Operational Button under
"BACK" to return to the Desktop screen.
(000) 000-0000
Access Code
SELECT BACK HELP
Enter the service contact below:
--
Use the > and < keys to move between
characters. Use the UP and DOWN keys to
change the character.
NAME: _
--
< >UPDATE
Service Contact Information
Show Contact Information Yes
Change Contact Name
Change Contact Phone
Current Contact Info:
YOUR COMPANY NAME HERE
(123) 456-7890
Access Code
BACK HELP
49
START UP
PRIOR TO START UP
Installation and start up of this water heater requires abilities
and skills equivalent to that of a licensed tradesman in the eld
involved, see Qualications on page 6.
Do not place the water heater in operation if any part has been
under water. Immediately call a qualied service technician to
inspect the water heater and to replace any part of the control
system and any gas control which has been under water.
Light the water heater in accordance with the Lighting and
Operation Instruction label on the water heater and in this manual
on page 53.
The water heaters covered by this manual are equipped
with an electronic control system (see page 42) which
automatically sequences the Combustion Blower, pre and post
purging of the combustion chamber, the spark generator, the 24
VAC Gas Valve, Main Burner ignition, and ame sensing. The
control system will lock out after three unsuccessful ignition
attempts.
Before attempting start up, thoroughly study and familiarize
yourself with the exact Sequence Of Operation, see the written
Sequence Of Operation on page 54 and the Sequence Of
Operation Flow Chart on page 55.
Be certain that the water heater is full of water, that air is purged
from the gas and water lines and that there are no leaks in the
gas and water lines. Ensure all inlet water valves are open.
FILLING THE WATER HEATER
Follow these steps to ll the water heater prior to start up.
1. Close the heater drain valve.
2. Open a nearby hot water faucet to permit the air in the system
to escape.
3. Fully open the cold water inlet valve allowing the piping and
water heater to ll with water.
4. Close the hot water faucet opened in Step 2 as water starts
to ow.
SUPPLY GAS LINE PURGING
1. Close the Main Gas Shutoff Valve, see Figure 48 on page 38.
2. Purge all air from the supply gas line up to the water heater’s
Main Gas Shutoff Valve.
3. When all air has been purged from the supply gas line,
tighten all supply gas line connections.
4. Check for gas leaks, see Gas Line Leak Testing on page 39
and repair any leaks found.
INITIAL START UP
PREPARATION
1. Using the control system menus, change the Operating Set
Point to the lowest temperature setting, see Operating Set
Point And Differential Adjustment on page 45.
2. Turn the water heater’s on/off switch to the “off” position.
3. Close the Main Gas Shut Off Valve, see Figure 48 on page
38.
4. Wait ve (5) minutes for any residual gas to clear.
5. Open the Main Gas Shutoff Valve.
LIGHTING THE WATER HEATER
1. Turn the water heater’s on/off switch to the “on” position.
2. Wait for the control system to complete its boot up sequence.
The Desktop screen showing the current Operating Set
Point and Tank Temperature will be displayed on the control
system’s LCD when the boot up sequence is complete.
3. Using the control system menus and UIM (user interface
module), change the Operating Set Point to a setting higher
than the current tank temperature displayed on the control
system LCD plus the Differential setting to activate a call for
heating. See Control System Operation on page 42.
4. When the 24 VAC Gas Valve is energized and the Main
Burner is ignited, the animated gas valve icon will be
displayed on the Desktop screen of the control system’s LCD
when the control system energizes the 24 VAC Gas Valve, a
animated ame icon will appear when Main Burner ignition
is successful, see the Status Icons descriptions in Table 16
on page 43.
Fire or Explosion Hazard
Gas line purging is required with new piping or systems in
which air has entered.
To avoid risk of fire or explosion purge discharge must not
enter into confined areas or spaces where ignition can occur.
The area must be well ventilated and all sources of ignition
must be deactivated or removed.
Use only the gas shown on the water heater rating label.
Keep ignition sources away from faucets after extended
periods of non-use.
Read instruction manual before
installing, using or servicing
water heater.
SUPPLY GAS PRESSURE ADJUSTMENT
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
Supply gas pressure shall be measured while the water heater is
not ring (static pressure) AND while the water heater is ring at
full capacity (dynamic pressure).
50
3600
3600
12.6
Example:
If the supply gas pressure to the water heater is not between
the required minimum and maximum values given in Table 4 on
page 13 adjust the supply gas regulator as necessary. Adjust
the supply gas regulator(s) per the regulator manufacturer’s
instructions to achieve the required “static” and “dynamic”
supply gas pressure.
Multiple Appliance Installations:
In multiple water heater installations or in installations
where the installed water heater(s) share a common gas
supply main with other gas fired appliances; the supply gas
pressures shall be measured at each water heater with all
gas fired appliances connected to a common main firing at
full capacity.
On multiple water heater installations the supply gas line
regulators shall be adjusted to provide gas pressure to each
water heater within the minimum and maximum supply pressure
requirements listed in Table 4 on page 13 with all gas red
appliances connected to a common gas main ring at full
capacity.
NOTE: A pressure drop of more than 1.5” W. C. (0.37 kPa)
when the Main Burner ignites is an indication of an inadequate
supply of gas and can lead to ignition failure, rough starts and/
or rough operation. If a drop of more than 1.5” W. C. (0.37
kPa) in supply gas pressure occurs when the Main Burner
ignites, ensure the supply gas lines and regulator(s) are
properly sized and installed. See the requirements for Supply
Gas Regulator and Supply Gas Line on page 13. See Supply
Gas Line Installation on page 38 and Supply Gas Regulator on
page 13. Ensure all requirements and installation instructions
are maintained.
Fire and Explosion Hazard
Under no circumstances should the
input exceed the rate shown on the
water heater’s rating label.
Overfiring could result in fire or
explosion.
Gas and carbon monoxide detectors are
available.
Breathing Hazard - Carbon Monoxide Gas
Under no circumstances should
the input exceed the rate shown
on the water heater’s rating label.
Overfiring could result in damage to
the water heater and sooting.
Gas and carbon monoxide detectors
are available.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
Figure 53
CHECKING THE FIRING RATE
If ring rate adjustment is required follow these instructions to
determine the actual ring rate of the water heater:
NOTE: The heaters covered by this manual are capable of
modulating their ring rate. The ring rate should be checked
with the heater operating at it's full ring rate.
1. Ensure there are no other gas red appliances connected to
the gas meter ring during this test.
2. Contact the gas supplier to determine the heating value, in
Btu per cubic foot, of the gas supply.
3. Start the water heater and ensure it is ring.
4. Locate the gas meter serving the water heater.
5. Time how long (in seconds) it takes for one cubic foot of gas
to be used while the water heater is ring with a stop watch.
6. Use the formula below to “clock” the gas meter and determine
the actual ring rate of the water heater based on the heating
value (Btu per cubic foot) of the gas supply:
x H = Btu/hr
T
x 1050 = 300,000 Btu/hr (87.9 kW)
• 3600 = seconds in one hour.
• T = time, in seconds, to burn one cubic foot of gas.
• H = heating value of gas in Btu per cubic foot.
• Btu/hr = actual ring rate of the water heater.
NOTE: 1050 Btu per cubic foot is a standard value for natural
gas. Standard propane gas Btu content is 2500 Btu per cubic
foot. Btu values may change in certain areas and at high
elevations. Check with the local gas utility company.
TO TURN OFF GAS
1. Change the Operating Set Point to the lowest temperature setting,
see Operating Set Point And Differential Adjustment on page 45.
2. When the water heater has completed its shut down sequence
and enters the standby mode, turn the water heater’s on/off
switch to the “off” position. When in the "off" position the switch
only removes electrical power from the gas valve and blower
so that water heating is disabled. The display, CCB, and other
electrical components will still be energized and the display will
read "Water Heating Disabled".
3. Close the Main Gas Shutoff Valve, see Figure 48 on page 38.
51
HIGH ALTITUDE INSTALLATIONS
Fire and Explosion Hazard
Under no circumstances should the
input exceed the rate shown on the
water heater’s rating label.
Overfiring could result in fire or
explosion.
Gas and carbon monoxide detectors are
available.
Breathing Hazard - Carbon Monoxide Gas
Under no circumstances should
the input exceed the rate shown
on the water heater’s rating label.
Overfiring could result in damage to
the water heater and sooting.
Gas and carbon monoxide detectors
are available.
The water heaters covered by this manual are certified for
use without modification for altitudes up to 10,100 feet.
Most gas utility companies de-rate their gas for high
altitudes, making it unnecessary to install high altitude
orifices.
For installations above 10,100 feet call the technical
support phone number listed on the back cover of this
manual for further technical assistance. Call the local
gas or utility company to verify Btu per cubic foot content
before calling for technical assistance and have that
information available.
NOTE: The actual firing rate of the water heater must not
exceed the input rating on the water heater's rating label
under any circumstances.
NOTE: Due to the input rating reduction at high altitudes,
the output rating of the water heater is also reduced and
should be compensated for in the sizing of the equipment.
Breathing carbon monoxide can cause brain damage or
death. Always read and understand instruction manual.
52
LIGHTING & OPERATION LABEL
The instruction label below is afxed to the water heater's covered by this manual at the factory and must be followed when lighting
and operating the water heater.
53
TROUBLESHOOTING
INSTALLATION CHECKLIST
The list below represents some of the most critical installation
requirements that, when overlooked, often result in operational
problems, down time and needless parts replacement. This
is not a complete list. Before performing any troubleshooting
procedures use the list below to check for installation errors.
Costs to correct installation errors are not covered under the
limited warranty. Ensure all installation requirements and
instructions in this manual have been maintained and followed.
WATER HEATER LOCATION
1. Ensure proper clearances to combustibles are maintained
and there is sufcient room to service the water heater. See
Clearances on page 11.
2. Ensure the area is free of corrosive elements and ammable
materials. See the instructions on page 16.
VENTING
3. Ensure the intake air and/or vent (exhaust) piping is the correct
size for the installed length. See Venting Requirements on
page 22.
4. Ensure the maximum equivalent feet of pipe has not been
exceeded for the intake air and/or vent pipe. See Table 7 on
page 22.
5. Ensure the maximum number of elbows has not been
exceeded in the intake air and/or vent pipe. See Venting
Requirements on page 22.
6. Ensure the intake air screen is removed from the intake air
connection on the water heater when installing the water
heater in a Direct Vent conguration. See Figure 17 on page
24.
7. Ensure all exterior clearances for the intake air, vent, concentric, and
low prole terminations are maintained. See Vertical Termination
Installation on page 24, Sidewall Termination Installation on page
26, Concentric Termination Installation on page 28, Low Prole
Termination Installation on page 32. These clearances and those
cited by local and national codes must be maintained.
GAS SUPPLY AND PIPING
8. Ensure a supply gas regulator has been installed for each
water heater. See the requirements for a Supply Gas
Regulator on page 13.
9. Ensure the supply gas line to each water heater meets
the minimum supply gas line size requirements. See the
requirements for the Supply Gas Line on page 13 and the
installation instructions on page 37 and 38.
CONDENSATE DRAIN
10. Ensure the condensate drain is properly connected to the
exhaust elbow on the water heater with a water trap to
prevent vent gases from escaping into the installed space
and draining freely to a suitable oor drain. See Figure 9 on
page 16 and Condensate Drain Installation on page 37.
ELECTRICAL CONNECTIONS
11. Ensure the power supply connections to the water heater are
polarity correct. See the requirements for the Power Supply
on page 13 and Electrical Wiring on page 39.
12. Ensure the water heater is properly grounded. Flame sensing
requires an adequate earth ground. If the water heater is not
properly grounded it will cause Ignition Failure.
SEQUENCE OF OPERATION
Read the Sequence of Operation below before attempting to
correct any operational problems. Refer to the Features And
Components section beginning on page 7 for the location of
various water heater components described below. See the
Sequence Of Operation Flow Chart on page 55 also.
1. When the control system is first powered, during boot
up, it will display water heater model information during
initialization. After a few moments the control system
LCD which is part of the UIM (user interface module) will
display the default screen known as the "Desktop" screen.
2. If the control system determines that the actual water
temperature inside the tank is below the programmed
Operating Set Point minus the Differential setting, a
heating cycle is activated.
3. The control system then performs selected diagnostic
system checks. This includes confirming the low gas
pressure, blocked exhaust, blocked intake and ECO
(energy cut out) switch contacts are closed. The Blower
Prover Switch contacts are confirmed open.
4. If all diagnostic checks are successfully passed, the
control system energizes the Combustion Blower for prepurge.
5. The control system must confirm the Blower Prover Switch
contacts close after the Combustion Blower is energized.
6. If the Blower Prover Switch contacts are confirmed closed
the control system energizes the spark ignition control.
7. The control system energizes the 24 VAC Gas Valve
allowing gas to flow to the Main Burner.
8. The control system de-energizes the spark ignition control.
9. The control system monitors the flame sensor to confirm
a flame is present at the Main Burner. If a flame is not
verified during the ignition trial period the control system
will try for ignition up to two more times. If flame can
not be verified after three trials for ignition, the control
system will lock out and display the “Ignition Failure” Fault
message.
10. If a flame is verified, the control system will enter the
heating mode where it will continue heating the water
until the Operating Set Point is reached. At this point, the
control system will de-energize the 24 VAC Gas Valve and
enter the post-purge cycle (approximately 30 seconds).
11. The water heaters covered by this manual are capable
of modulating their firing rate. The firing rate is dictated
by the hot water draw and various other temperature
limitations.
12. The Combustion Blower will run for the duration of the postpurge cycle to purge the water heater of all combustion
gases. When the post-purge cycle is complete, the blower
is de-energized and will coast to a stop.
13. The control system now enters the standby mode while
continuing to monitor the internal storage tank water
temperature and the state of other system devices. If the
tank temperature drops below the Operating Set Point
minus the Differential setting, the control will automatically
return to Step 2 and repeat the operating cycle.
54
SEQUENCE OF OPERATION FLOW CHART
If tank temperature drops below Operating Set Point minus
Differential setting a heating cycle is activated
Control System performs diagnostic checks
Normal State of all pressure switches and ECO are checked
Blower Prover pressure switch verified open
All other pressure switches and ECO are verified closed
Combustion Blower is energized
Pre-Purge cycle
Control System Locks Out
NO
Displays Fault Msg
Blower Prover switch contacts confirmed
Is flame sensed at the Main Burner ?
(control system monitors the flame sensor)
Water is heated to
set point
closed by control system
Spark Ignition Control is energized.
24 VAC Gas Valve is energized
gas flows to Main Burner
YESNO
NO
24 VAC Gas Valve
de-energized
Control System Locks Out
“Blower Prover Open”
Fault Msg is displayed
24 VAC Gas Valve
de-energized
Post-Purge cycle
Water heater goes
into standby mode
Inter-Purge cycle
Retries up to
two more times
Control System
Locks Out
“Ignition Failure”
Fault Msg is
displayed
Figure 54
55
OPERATIONAL PROBLEMS
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
This section of the manual is intended to be an aid in correcting
common operational problems, it is not all inclusive. The installer
may be able to observe and correct certain problems which
might arise when the water heater is rst put into operation or
when it is re-red after a prolonged shutdown. However, only
qualied service agents, as dened in Qualications on page 6,
using appropriate test equipment, should perform any service
procedures on the water heater.
NOTE: Call the technical support phone number listed on the
back cover of this manual for further technical assistance or to
locate a qualied service agent in your area.
INSTALLATION ERRORS
Operational problems on new installations are often the result of
installation requirements that have been overlooked rather than
failed components. IE: A "Low Gas Pressure" Fault condition
is most often caused by low supply gas pressure rather than a
defective Low Gas Pressure switch. Rough starting and rough
operation are often caused by undersized supply gas lines and/
or the absence of a supply gas regulator at the water heater.
Prior to performing any operational checks inspect the water
heater installation to ensure all installation requirements and
instructions have been maintained and followed. See the
Installation Checklist on page 54.
NOTE: Costs to correct installation errors are not covered under
the limited warranty.
ROUGH STARTING, ROUGH OPERATION
Fire and Explosion Hazard
Do not use water heater with any gas
other than the gas shown on the rating
label.
Excessive gas pressure to gas valve can
cause serious injury or death.
Turn off gas lines during installation.
Contact a qualified installer or service
agency for installation and service.
• Undersized supply gas line (low volume of supply gas) - see
Supply Gas Line on page 13.
• Supply gas regulator is not installed per installation
requirements (erratic gas supply volume/pressures) - see
Supply Gas Regulator on page 13.
• Excessive supply gas pressure - see Table 4 on page 13
and Supply Gas Pressure Adjustment on page 50.
• Vent (exhaust) gas recirculation at the vent and intake air
pipe terminations on Direct Vent installations - see Direct
Vent Installation on page 23.
• Excessive equivalent lengths of intake air and/or vent
(exhaust) piping installed - see Venting Requirements on
page 22.
• Debris clogging/blocking the intake air screen(s) - see
Figure 17 on page 24 and Figure 22 on page 26.
• Debris clogging/blocking the Main Burner - see Figure 2 on page 7.
MOMENTARY IGNITION
CAUTION
Burn Hazard
The combustion chamber and burner sleeve
•
and housing become very hot during operation.
Do not reach into the burner housing or
•
combustion chamber if the water heater
is still hot.
Allow the water heater to cool and always use
•
gloves when handling the main burner.
If the Main Burner ignites momentarily but does not sustain
ignition allow the water heater to try to ignite up to two more
times until control system locks out and the Ignition Failure Fault
message is displayed on the control system's LCD. If the water
heater is experiencing rough starts - see Rough Starting, Rough
Operation on this page. For momentary ignition problems without
rough starting check the following:
• Undersized supply gas line (low volume of supply gas) - see
Supply Gas Line on page 13.
• Supply gas regulator is not installed per installation
requirements (erratic gas supply volume/pressures) - see
Supply Gas Regulator on page 13.
• See the list of possible causes and things to check and
repair for the Ignition Failure Fault message on page 58.
• Debris clogging/blocking the intake air screen(s) - see
Figure 17 on page 24 and Figure 22 on page 26.
• Debris clogging/blocking the Main Burner - see Figure 2 on
page 7.
NOT ENOUGH OR NO HOT WATER
• No power to the water heater, check breaker, fuses and the
water heater on/off switch.
• Hot water supply valve(s) to xtures closed.
• Operating Set Point is set too low, Differential setting is set
too high. See Control System Operation on page 42.
• Tank Probe Offset is causing the heating cycles to terminate
prematurely - see Temperatures Menu (cont) on page 45.
• The heating capacity of the water heater has been
exceeded, the water heater is unable to meet demand.
56
• Colder incoming water temperature lengthening the time
required to heat water to desired temperature.
• Hot water piping leaks, open faucets, water heater drain
valve leaking or open.
• Sediment or lime scale accumulation may be affecting water
heater operation. See Maintenance on page 60 for sediment
and lime scale removal procedures.
• Water heater not ring at full input rating. Check actual ring
rate of the water heater, see instructions on page 51.
WATER IS TOO HOT
• Operating Set Point is set too high. See Operating Set Point
And Differential Adjustment on page 45.
• Tank Probe Offset setting improperly set - see Temperatures
Menu (cont) on page 45.
• Improper water piping - see diagrams beginning on page
66.
NOISY OPERATION
• Sediment or lime scale accumulations can cause rumbling
and pounding noises during heating cycles. See the
Maintenance section of this manual beginning on page 60
for sediment and lime scale removal procedures.
• Normal operating noise of electrical components;
Combustion Blower, transformer hum, relay contact closure.
WATER LEAKAGE IS SUSPECTED
• Ensure the water heater drain valve is tightly closed.
• Check cleanout opening for leaks - see Figure 4 on page 9.
• Check inlet/outlet water connections and system piping.
• Check the Temperature-Pressure Relief Valve.
• Excessive water temperature.
• Excessive water pressure.
• Defective Temperature-Pressure Relief Valve.
NOTE: Excessive water pressure is the most common cause of
Temperature-Pressure Relief Valve leakage. Excessive water
system pressure is most often caused by "thermal expansion"
in a "closed system." See Thermal Expansion and Closed Water
Systems on page 14. The Temperature-Pressure Relief Valve is
not intended for the constant relief of thermal expansion.
Temperature-Pressure Relief Valve leakage due to pressure
build up in a closed system that does not have a thermal
expansion tank installed is not covered under the limited
warranty. Thermal expansion tanks must be installed on all
closed water systems.
REPLACEMENT PARTS
Replacement parts may be ordered from the manufacturer,
authorized service agencies or distributors. When ordering parts
be sure to have the complete water heater Model Number, Serial
Number and Series Number available. This information can be
found on the rating label afxed to the water heater.
Refer to the parts list included with the water heater from the
factory for more information or call the parts department or
technical support phone number listed on the back cover of this
manual for further assistance.
FAULT AND ALERT CONDITIONS
FAULT CONDITIONS
When the control system declares a Fault condition it will display
a Fault message on the control system's LCD with an exclamation
"!" mark. The control system will lock out and disable heating
operation until the condition is corrected. The water heater must
be serviced by a qualied service agent before operation can be
restored.
ALERT CONDITIONS
When the control system declares an Alert condition it will display
an Alert message on the control system's LCD with a question "?"
mark. The water heater will continue to operate during an Alert
condition but the water heater must be serviced by a qualied
service agent as soon as possible.
RESETTING CONTROL SYSTEM LOCK OUTS
To reset the control system from a lock out condition; turn the
electrical power supply off for approximately 20 seconds and
then back on. Keep in mind; if the condition that caused the Fault
has not been corrected, the control system will continue to lock
out.
DIAGNOSTIC CHECKS
Electrical Shock Hazard
Turn off power to the water heater
•
before performing any service.
Label all wires prior to disconnecting
•
when performing service. Wiring errors
can cause improper and dangerous
operation.
Verify proper operation after servicing.
•
Failure to follow these instructions can
•
result in personal injury or death.
The following section, Fault And Alert Messages on page 58, lists
some of the messages the control system will display on the LCD
when there are operational problems. This is not a complete list.
Along with each of the Fault and Alert messages described there
will be a list of possible causes and things to check and repair.
Only qualied service agents, as dened in Qualications on
page 6, using appropriate test equipment, should perform any
service procedures on the water heater.
NOTE: If you are not qualied and licensed or certied as required
by the authority having jurisdiction to perform a given task do not
attempt to perform any of the diagnostic or service procedures
described in the following section.
If you do not understand the instructions in the following section
do not attempt to perform any procedures.
Call the technical support phone number listed on the back cover
of this manual for further technical assistance or to locate a
qualied service agent in your area.
Jumping out control circuits or components can
result in property damage, personal injury or death.
Service should only be performed by a qualified service
•
agent using proper test equipment.
Altering the water heater controls and/or wiring in any way
•
could result in permanent damage to the controls or water
heater and is not covered under the limited warranty.
Altering the water heater controls and/or wiring in any way
•
could result in altering the ignition sequence allowing gas to
flow to the main burner before the hot surface igniter is at
ignition temperature causing delayed ignition which can
cause a fire or explosion.
Any bypass or alteration of the water
heater controls and/or wiring will result
in voiding the appliance warranty.
57
FAULT AND ALERT MESSAGES
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualied service agent
in your area.
POSSIBLE CAUSES - CHECK/REPAIRDISPLAYED FAULT/ALERT MESSAGE
• The control system has failed to ignite the Main Burner.
• Water heater is not properly grounded, loose or open ground wire
to the Main Burner - see Power Supply Connections on page 39.
• Dirty/corroded ame sensor, clean ame sensor with ne steel
wool (replace if damaged) - see Figure 2 on page 7.
• Loose or open wiring to the ame sensor.
• Loose or open wiring to the 24 VAC Gas Valve.
• Supply gas turned off, low gas volume - see page 38.
• Intake air and/or vent piping is restricted or improperly installed -
see Venting Installation on page 21.
Note: Electronic ame sensing requires a proper earth ground to the
water heater and the Main Burner. The control system does not verify
earth ground but this should be checked rst if ignition failure occurs.
• The control system has detected the Low Gas Pressure Switch
contacts are open.
• Loose or open wiring to the Low Gas Pressure Switch - see Figure
3 on page 8 for location.
• Supply gas pressure is below the required minimum pressure - see
Table 4 on page 13.
• Supply gas is turned off at the Main Shutoff Valve.
• Supply gas pressure is dropping when other gas red appliances
on a common supply gas line are operating.
• Low volume of supply gas - see Supply Gas Line Installation on
page 38 and the requirements for the Supply Gas Line on page 13
and Supply Gas Regulator on page 13.
CHANGEBACK
CHANGEBACK
Ignition Failure
Fault occurred 2 mins ago
The water heater has failed to
ignite the burner.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
Low Gas Pressure
Fault occurred 2 mins ago
The supply gas pressure to the
water heater is low.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
• The control system has detected the Blocked Exhaust Switch
contacts are open.
• The condensate drain is blocked lling the exhaust elbow with
water - clear the condensate drain - see Figure 9 on page 16.
• Loose or open wiring to the Blocked Exhaust Switch - see Figure 3
on page 8 for switch location.
• Restricted/blocked vent piping - condensate trapped in low point.
• Excessive equivalent pipe length, exceeded the maximum number
of 90° elbows or wrong pipe size used in the vent piping system see Venting Requirements on page 22.
• Excessive wind outdoors pressurizing the vent system piping.
• Excessive negative air pressure in the installed space.
Blocked Exhaust
Fault occurred 2 mins ago
The exhaust is blocked or
restricted. Ensure
condensate hose is draining.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
CHANGEBACK
ADVANCED
58
FAULT AND ALERT MESSAGES (CONT)
Call the technical support phone number listed on the back cover for further technical assistance or to locate a qualied service agent
in your area.
POSSIBLE CAUSES - CHECK/REPAIRDISPLAYED FAULT/ALERT MESSAGE
• The control system has detected the Blower Prover Switch
contacts are closed when they should be open at the beginning of
a heating cycle - see the Sequence Of Operation on page 54.
• Pinched/shorted Blower Prover Switch wiring - see Figure 3 on
page 8 for switch location.
• Jumper wire connected to the Blower Prover Switch - remove
jumper wire. Jumper wires must never be used, read all Warnings
on page 57.
• Excessive wind outdoors pressurizing the vent system piping.
• Excessive negative air pressure in the installed space.
• The control system has detected the Blower Prover Switch
contacts are remaining open after the control system has
energized the Combustion Blower - see the Sequence Of
Operation on page 54.
• Loose or open wiring to the Blower Prover Switch - see Figure 3 on
page 8 for switch location.
• Blower Prover Switch air sensing tube disconnected, kinked, led
with condensate, damaged or leaking - repair or replace tube.
• Combustion Blower is not running when energized.
• Loose or open wiring to Combustion Blower.
• Loose, open, incorrect wiring to the VFD - see Figure 3 on page 8
and the wiring diagram on page 64.
• The control system has detected the Blocked Intake Air Switch
contacts are open.
• Loose or open wiring to the Blocked Intake Air Switch - see Figure
3 on page 8 for switch location.
• Excessive equivalent pipe length, exceeded the maximum number
of 90° elbows or wrong pipe size used in the intake air piping
system - see Venting Requirements on page 22.
• Intake air screen was not removed prior to connecting the intake
air piping to the water heater and is clogged/blocked with debris see Figure 17 on page 24.
• Excessive negative air pressure in the installed space.
• The control system has detected the ECO (energy cut out) Switch
contacts are open.
• The ECO switch is a normally closed switch that opens on a
temperature rise to prevent excessive water temperature in the
storage tank. The ECO switch is inside the Upper Temperature
Probe (two red wires) - see Figure 3 on page 8 for Upper Probe
location.
• Loose or open wiring to the ECO switch in the Upper Temperature
Probe - two red wires.
• Improper water system piping and/or excessively high return
(recirculation) loop water temperature - see the Water Piping
Diagrams beginning on page 66.
CHANGEBACK
CHANGEBACK
CHANGEBACK
CHANGEBACK
Blower Prover Failure
Fault occurred 2 mins ago
The blower prover switch is
closed out of sequence.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
Blower Prover Open
Fault occurred 2 mins ago
The blower prover switch remains
open after the blower has been
energized.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
Blocked Air Intake
Fault occurred 2 mins ago
The combustion air intake is
restricted.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
Energy Cut Out (ECO)
Fault occurred 2 mins ago
Tank temperature is excessive.
The water heater has been
disabled.
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
• The control system has not detected any voltage from the powered
anode rods - see Figure 3 on page 8 for location.
• No water in the storage tank.
• Loose or open wiring connections to the powered anode rods - see
Figure 3 on page 8 for location.
• Powered anode rod wiring shorted to ground.
No voltage detected from
Powered Anode(s).
Alert:
No Anode Voltage
Alert occurred 2 mins ago
• The water heater is not properly grounded - see Power Supply
Connections on page 39.
• Loose or open ground wires.
• Top tting (3/4 inch bushing) of the powered anode rods were
saturated with water during installation - with power to the water
CHANGEBACK
Call a service professional:
Your Company Name Here
(press [DOWN] for more....)
ADVANCED
heater turned off, carefully remove anode rods and dry out
bushing(s).
59
MAINTENANCE
GENERAL
Keep water heater area clear and free from combustible
materials, gasoline, and other ammable vapors and liquids. See
Locating The Water Heater on page 11.
Water heater maintenance includes periodic tank ushing and
cleaning, and removal of lime scale. The water heater should
be inspected and adjusted to maintain proper combustion.
See Initial Start Up on page 50. A periodic inspection of the
venting system should be made. Where used, water circulating
pump(s) should be oiled according to the pump manufacturers
recommendations.
PRECAUTIONS
CAUTION
Do not operate the water heater if it has
been exposed to or exhibits the following:
Flooding at or above the level of the burner or controls.
•
External damage.
•
Firing without water.
•
Sooting.
•
Do not operate the water heater until all corrective steps
have been made by a qualified service agent.
MAINTENANCE SCHEDULE
TABLE 19
COMPONENTOPERATIONINTERVALREQUIRED
TankSediment
Removal
TankLime Scale
Removal
Anode RodsInspection
Cleaning
T&P ValveTest OperationSemi AnnuallyTest
Vent SystemInspectionAnnuallyTermination
Semi AnnuallyFlushing
Semi AnnuallyUN-LIME®
AnnuallyClean Scale
Deposits
Screens Clean
Reseal/Repair
DRAINING AND FLUSHING
It is recommended that the water heater storage tank be drained
and ushed every 6 months to reduce sediment buildup. The
water heater should be drained if being shut down during freezing
temperatures. See Features And Components on page 7 for the
location of the water heater components described below.
Burn harzard.
Never operate the water heater without rst being certain it is
lled with water and a properly sized and rated TemperaturePressure Relief Valve is installed in the relief valve opening on
the water heater. See Temperature-Pressure Relief Valve on
page 15.
Explosion Hazard
Overheated water can cause
water tank explosion.
Properly sized temperature and
pressure relief valve must be
installed in the opening provided.
Should overheating occur or the gas supply fail to shut off, turn
off the Main Gas Shutoff valve. See Figure 48 on page 38.
Water heater maintenance includes periodic tank ushing and
cleaning, and removal of lime scale. The water heater should be
inspected and adjusted to maintain proper combustion. Refer to
the following table. A periodic inspection of the venting system
should be made. Where used, the water circulating pump should
be oiled according to the pump manufacturer's recommendations.
Hot water discharge.
Keep hands clear of drain
valve discharge.
To drain the water heater storage tank:
1. Turn off the electrical supply to the water heater.
2. Turn off the gas supply at the Main Gas Shutoff Valve if the
water heater is going to be shut down for an extended period.
3. Ensure the cold water inlet valve is open.
4. Open a nearby hot water faucet and let the water run until the
water is no longer hot.
5. Connect a hose to the water heater drain valve and terminate
it to an adequate drain.
6. Close the cold water inlet valve.
7. Open the water heater drain valve and allow all the water to
drain from the storage tank.
8. Close the water heater drain valve when all water in the
storage tank has drained.
9. Close the hot water faucet opened in Step 4.
10. If the water heater is going to be shut down for an extended
period, the drain valve should be left open.
60
To Flush the tank perform the following steps:
1. Turn off the electrical supply to the water heater.
2. Ensure the cold water inlet valve is open.
3. Open a nearby hot water faucet and let the water run until
the water is no longer hot. Then close the hot water faucet.
4. Connect a hose to the drain valve and terminate it to an
adequate drain.
5. Ensure the drain hose is secured before and during the entire
ushing procedure. Flushing is performed with system water
pressure applied to the water heater.
6. Open the water heater drain valve to ush the storage tank.
7. Flush the water heater storage tank to remove sediment and
allow the water to ow until it runs clean.
8. Close the water heater drain valve when ushing is completed.
9. Remove the drain hose.
10. Fill the water heater - see Filling The Water Heater on page 50.
11. Turn on the electrical supply to place the water heater back
in operation. See Initial Start Up on page 50.
12. Allow the water heater to complete several heating cycles to
ensure it is operating properly.
FILLING THE WATER HEATER
See Filling The Water Heater on page 50.
SEDIMENT REMOVAL
Waterborne impurities consist of the particles of soil and sand
which settle out and form a layer of sediment on the bottom of
the tank.
For convenience, sediment removal and lime scale removal
should be performed at the same time.
LIME SCALE REMOVAL
When water is heated dissolved minerals in the water such as
calcium and magnesium carbonate (lime scale) become less
soluble. As the water temperature rises these minerals will
precipitate or “fall out” of solution.
The amount of lime scale released from water is in direct
proportion to water temperature and usage. The higher the water
temperature or water usage, the more lime deposits are dropped
out of the water.
Water hardness also affects lime scale accumulation. With the
temperature and usage being the same, hard water will release
more lime scale than softer water.
Lime scale reduces heating efciency as it accumulates inside
a water heater. Heating transfer surfaces become coated with
lime scale deposits which increases fuel costs to operate the
water heater. Lime scale deposits can also cause rumbling
and pounding noises as air molecules trapped in the lime scale
escape when heated. Lime scale accumulation also reduces the
life span of water heaters. For these reasons a regular schedule
for deliming should be set up.
The depth of lime accumulation in the bottom of the water
heater should be measured periodically. Inspect by removing
the cleanout cover once every 6 months at rst. Deliming
maintenance should then be performed based on the time it
takes for 1 inch (2.5 cm) of lime to accumulate in the bottom of
the water heater.
Sediment and lime scale removal may be accomplished manually
through the cleanout opening furnished on the water heater, see
Figure 55.
CLEANOUT
TANK
CLEANOUT
OPENING
CLEANOUT
COVER
MANUAL LIME SCALE REMOVAL
NOTE: Contact your local distributor or call the parts department
phone number on the back cover of this manual to order a new
cleanout gasket. Have the new gasket available before removing
the cleanout cover.
The cleanout opening is shown in Figure 55. To remove lime
scale manually through the cleanout opening proceed as follows:
1. Turn off the electrical supply to the water heater.
2. The water heater must be drained, see Draining And Flushing on
page 60, follow the instructions on how to drain the water heater.
3. Remove outer cleanout access plate from lower side of the
water heater jacket.
4. Remove the cleanout cover from cleanout opening.
5. Remove lime, scale and/or sediment using care not to
damage the glass-lining.
6. Install a new cleanout gasket if required.
7. Reinstall the cleanout cover. Be sure to draw plate up tight
by tightening screws securely.
8. Close the water heater drain valve.
9. Fill the water heater - see Filling The Water Heater on page 50.
10. Turn on the electrical supply to place the water heater back
in operation. See Initial Start Up on page 50.
11. Allow the water heater to complete several heating cycles to
ensure it is operating properly.
12. Check for water leakage.
13. Reinstall the cleanout access plate.
CHEMICAL LIME SCALE REMOVAL
To dissolve and remove more stubborn lime scale deposits, UNLIME® Professional Delimer should be used.
UN-LIME® Professional Delimer is an easy to handle patented
food grade acid formulated specically for lime scale removal
from all types of water using equipment. Hydrochloric base
acids must not be used to delime the water heaters covered in
this manual.
Follow the instructions on the UN-LIME® to delime the water
heater.
NOTE: Call the parts department phone number on the back
cover of this manual to order UN-LIME® Professional Delimer.
See Table 20 for part numbers.
61
ACCESS PANEL
CLEANOUT
GASKET
Figure 55
TABLE 20
UN-LIME® PROFESSIONAL DELIMER
Part NumberDescription
90054161054 - 1 gallon (case)
90054171051 - 5 gallon
POWERED ANODE RODS
To insure a long, trouble-free operating life, the water heaters
covered in this manual are factory equipped with a powered
anode system. The anode rods are of a permanent design and
do not need replacing unless damaged. Inspection and cleaning
should be performed once a year.
NOTE: Follow the instructions to drain the water heater storage
tank on page 60 rst. Remove the powered anodes from the
water heater by loosening the 3/4" NPT bushing that forms the
top of the anodes. Do not disassemble the retaining nut and
wire terminal from the top while installed in the water heater, the
anode's electrode may fall inside the tank. Remove the entire
anode rod from the water heater prior to inspection. Clean the
anode rods with a soft cloth and reinstall. Follow the instructions
for lling the water heater on page 50 when nished.
DRAIN VALVE AND ACCESS PANELS
The water heaters covered in this manual are equipped with
a drain valve, see Features And Components on page 7 for
location. The water heaters covered in this manual are also
equipped with a cleanout opening for sediment and lime scale
removal. See Figure 55 on page 61.
TEMPERATURE-PRESSURE RELIEF VALVE TEST
TEMPERATURE-PRESSURE
RELIEF VALV E
DISCHARGE PIPE
Figure 56
If the Temperature-Pressure Relief Valve on the water heater
weeps or discharges periodically, this may be due to thermal
expansion.
NOTE: Excessive water pressure is the most common cause
of Temperature-Pressure Relief Valve leakage. Excessive
water system pressure is most often caused by "thermal
expansion" in a "closed system." See Thermal Expansion
and Closed Water Systems on page 14. The TemperaturePressure Relief Valve is not intended for the constant relief of
thermal expansion.
Temperature-Pressure Relief Valve leakage due to pressure
build up in a closed system that does not have a thermal
expansion tank installed is not covered under the limited
warranty. Thermal expansion tanks must be installed on all
closed water systems.
DO NOT PLUG THE TEMPERATURE-PRESSURE RELIEF
VALVE OPENING. THIS CAN CAUSE PROPERTY DAMAGE,
SERIOUS INJURY OR DEATH.
Burn hazard.
Hot water discharge.
Keep clear of TemperaturePressure Relief Valve
discharge outlet.
It is recommended that the Temperature-Pressure Relief Valve
should be checked to ensure that it is in operating condition
every 6 months.
When checking the Temperature-Pressure Relief Valve operation,
make sure that (1) no one is in front of or around the outlet of the
Temperature-Pressure Relief Valve discharge line, and (2) that
the water discharge will not cause any property damage, as the
water may be extremely hot. Use care when operating valve as
the valve may be hot.
To check the relief valve, lift the lever at the end of the valve
several times, see Figure 56. The valve should seat properly and
operate freely.
If after manually operating the valve, it fails to completely reset
and continues to release water, immediately close the cold
water inlet to the water heater and drain the water heater, see
Draining And Flushing on page 60. Replace the TemperaturePressure Relief Valve with a properly rated/sized new one, see
Temperature-Pressure Relief Valve on page 15 for instructions
on replacement.
Explosion Hazard
Temperature-Pressure Relief Valve
must comply with ANSI Z21.22CSA 4.4 and ASME code.
Properly sized temperaturepressure relief valve must be
installed in opening provided.
Can result in overheating and
excessive tank pressure.
Can cause serious injury or death.
VENT SYSTEM
Examine the vent system once a year. Points of inspection are
as follows:
1. Check for obstructions and/or deterioration of the intake air
and/or vent piping and the intake air and vent terminations.
Replace immediately where needed.
2. The debris screens in the intake air and vent terminations
should be should be cleaned of foreign material and soot.
See Figure 22 on page 26.
NOTE: Do not reach inside the vent hood when the heater
is in operation.
3. Check all vent system connections for leakage and repair or
reseal as necessary.
62
CCB - CENTRAL CONTROL BOARD LAYOUT
CCB (CENTRAL CONTROL BOARD)
DIAGRAMS
10
11
12
5
6
4
J16
3
2
1
7
8
9
3
4
1
2
3
J14
4
5
6
1
2
J15
J5
4
5
6
78
5
3
3
2
1
4
J9
4
3
2
1
J13
J3
8
2
1
J10
1
2
1
J4
4
3
2
1
J17
6
5
4
3
2
1
8
7
4
1
4
3
9
6
J1
3
2
J6
1
2
Figure 57
63
J12
2
6
3
5
4
1
WIRING DIAGRAM
Speed f-back
Neutral
L1
Protective
Earth
Blower
24Vureg
Dgnd
BLOWER
FEEDBACK
3 Yellow
2 White/Green
1 Blue
Junction Box
Pump Common
AUX Common
Green
Neutral
L1
Pump NO
AUX NO
AUX NC
PE
24V enable
Drive enable
120V to VFD
Splice
J1
Field Box
HIGH Voltage
VFD
0 to 10V
Dgnd
2 Green
3 White
1 Black
Splice
8 White
7 Black
6 Red
5 Green
4 White
3 Black
2 Red
Green
3 White/Yellow
2 White/Black
VFD
LOGIC
1 White/Green
4 White
2 White
3 Black
Black
White
Supply J1
Power
Transformer
Primary
Transformer
Splice
Power
Supply
White/Green
4 White/Green
3 Orange
Power
1 Blue
Supply J2
Transformer
Secondary
White / Blue
White / Red
3 White/Black
5 White/Green
7 White/Yellow
Ferrite
Bead
6 White/Green
Gas Valve
Power Switch
Green
Ground Bar
1 Blue
4 Yellow
6 White
connections
5 Orange
4 Blue
2 White/Blue
1 White/Red
9 White
8 Black
7 Red
6 Green
5
4 White
3 Black
2 Red
1
VFD LOGIC
CCB J5
No factory
Low Voltage In
CCB J16
HIGH Voltage In
CCB J1
24Vureg
0 to 10V
Speed f-back
Dgnd
24V enable
Drive enable
Low Voltage Field
CCB J17
Central Control Board
Dgnd
5VDC
12VDC
24VAC
24VAC
Inlet return / Prover power
Outlet return / Inlet power
Neutral
L1
Pump Common
Pump NO
AUX Common
AUX NO
AUX NC
PE
120 to Spark
(CCB)
Prover return
Outlet power
Flame Rod
Condensate
Condensate
Gas V Switch
Gas V Switch
Gas V 24V
Neutral
ECO
Thermistor
Thermistor
ECO
Thermistor
Thermistor
Anode
Dgnd
Gas PS
Gas PS
24V Rtn
2 Black
CCB J6
120V Out
2 Black
3 Black
CCB J9
Upper Probe
1 Black
2 Black
CCB J10
Lower Probe
CCB J15
Pressure
CCB J14
Limit String
1 Red
1 Red
4 Red
1 Black
2 Red
3 White
4 Green
Switches
1 Blue
2 Green
3 Yellow
4 Black
6 Black
7 Red
8 Black
9 Red
10 Black
11 Red
12 Black
Neutral
Hot
Upper Temperature
Red
Black
Black
Red
Lower
Temperature
Probe
Black
Black
Splice
Connects
to burner
Green
Probe / ECO
Blue
bolt
Blue
Brown
Blue
Anode
Rod
Yellow
Neutral
120V
Spark
Module
Anode
Spark
Rod
Outlet Pressure
Switch
Inlet Pressure
Switch
Blower Prover
Pressure
Switch
Rod
Flame
Rod
Gas Pressure
Switch
Display
Display / AIN
= 18AWG AWM wire 105°C 600V UL style 1015. Flame rod wire = 200°C 300V UL 1180.
= multi-conductor power limited cable, 18AWG 80°C 300V UL category QPTZ
NOTE: USE SEPARATE 120 VAC POWER
SUPPLY FOR PUMP CIRCUIT. DO NOT
SHARE POWER WITH APPLIANCE AS THIS
MAY CAUSE ELECTRICAL LINE NOISE AND
LEAD TO ERRATIC CONTROL SYSTEM
OPERATION.
L1 HOT
FIELD SUPPLIED TEMPERATURE CONTROL
INSTALLED IN THE STORAGE TANK
OR CIRCULATING LOOP RETURN LINE
120 VAC
POWER
L2 NEUTRAL
DISHWASHER LOOP WITH TOGGLE SWITCH
DISHWASHER
TOGGLE
SWITCH
NOTE: USE SEPARATE 120 VAC POWER
SUPPLY FOR PUMP CIRCUIT. DO NOT
SHARE POWER WITH APPLIANCE AS THIS
MAY CAUSE ELECTRICAL LINE NOISE AND
LEAD TO ERRATIC CONTROL SYSTEM
OPERATION.
L1 HOT
CIRC
PUMP
MOTOR
Figure 59
FIELD SUPPLIED TEMPERATURE
CONTROL INSTALLED IN THE
CIRCULATING LOOP RETURN LINE
POWER
L2 NEUTRAL
120 VAC
CIRC
PUMP
MOTOR
Figure 60
65
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
LEGEND
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
TEMPERATURE GAGE
CHECK VALV E
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
WATER FLOW SWITCH
FULL PORT BALL VALVE
DRAIN
PRESSURE RELIEF VALV E
CIRCULATING PUMP
HOT WATER
TO FIXTURES
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
FOR ADDITIONAL REQUIREMENTS.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
ONE WATER HEATER, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
ONE WATER HEATER, SINGLE TEMPERATURE
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
WITH BUILDING RECIRCULATION
PRODUCT ENGINEERING DEPARTMENT.
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
66
PIPE T&P TO
OPEN DRAIN
FINISHED FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
LEGEND
TEMPERATURE CONTROL
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
MIXING VALV E
PIPE T&P TO
OPEN DRAIN
OUTLET
WATER
OUTLET
TEMPERED
RETURN
HOT
HOT WATER
RETURN
COLD
EXPANSION
TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
ONE WATER HEATER, TWO TEMPERATURE
WITH HIGH TEMPERAURE LOOP RECIRCULATION
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
TEMPERED WATER
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
67
COLD WATER
SUPPLY
FINISHED FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
LEGEND
TEMPERATURE CONTROL
TEMPERATURE &
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
FULL PORT BALL VALVE
DRAIN
PROBE
ALT. COLD WATER
CONNECTION
PRESSURE RELIEF VALV E
PRESSURE RELIEF VALV E
CIRCULATING PUMP
HOT WATER
TO FIXTURES
STORAGE TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
ONE WATER HEATER, SINGLE TEMPERATURE
WITH VERTICAL STORAGE TANK FORCED RECIRCULATION
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
68
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
4. The tank temperature control should be wired to and control the pump between the water heater(s) and the storage tank(s).
5. The water heater’s operating thermostat should be set 5 degrees F higher than the tank temperature control.
CHECK VALV E
HOT
WATER
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
CIRCULATING
PUMP
COLD WATER
SUPPLY
EXPANSION
TANK
LEGEND
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
ALTERNATE
LOCATION
TO FIXTURES
STORAGE TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
ONE WATER HEATER, SINGLE TEMPERATURE
WITH HORIZONTAL STORAGE TANK FORCED RECIRCULATION
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
69
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
4. The tank temperature control should be wired to and control the pump between the water heater(s) and the storage tank(s).
5. The water heater’s operating thermostat should be set 5 degrees F higher than the tank temperature control.
LEGEND
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
CHECK VALV E
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
FULL PORT BALL VALVE
DRAIN
PRESSURE RELIEF VALV E
CIRCULATING PUMP
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
FOR ADDITIONAL REQUIREMENTS.
ITH BUILDING RECIRCULATION
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
TWO WATER HEATERS, SINGLE TEMPERATURE
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
HOT WATER
PRODUCT ENGINEERING DEPARTMENT.
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
TO FIXTURES
70
PIPE T&P TO
OPEN DRAIN
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
COLD WATER
SUPPLY
EXPANSION
TANK
LEGEND
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
PIPE T&P TO
OPEN DRAIN
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
THREE WATER HEATERS, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
HOT WATER
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
71
PIPE T&P TO
OPEN DRAIN
TO FIXTURES
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
CHECK VALV E
TEMPERATURE GAGE
WATER FLOW SWITCH
HOT WATER
RETURN
COLD WATER
TANK TEMPERAT URE
CONTROL
SUPPLY
EXPANSION
TANK
LEGEND
recirculation loop wire according to Figure 64 on page 64.
commercial dishwasher wire according to Figure 63 and Figure 64 on page 64.
4. See Closed Systems and Thermal Expansion on page 14.
5. See Water Line Connections on page 39.
6. If a pump is being installed between a water heater and storage tank or on a building
7. If a pump is being installed in a recirculation loop between the water heater and a
TEMPERATURE CONTROL
PROBE
TEMPERATURE &
PRESSURE RELIEF VALV E
DRAIN
PRESSURE RELIEF VALV E
FULL PORT BALL VALVE
CIRCULATING PUMP
PIPE T&P TO
OPEN DRAIN
PIPE T&P TO
OPEN DRAIN
WARNING: THIS DRAWING SHOWS SUGGESTED
PIPING CONFIGURATION AND OTHER DEVICES;
CHECK WITH LOCAL CODES AND ORDINANCES
FOUR WATER HEATERS, SINGLE TEMPERATURE
WITH BUILDING RECIRCULATION
WATER PIPING DIAGRAMS
Before installation of water piping review the following:
1. See Mixing Valves on page 14.
2. See Dishwashing Machines on page 14.
3. See Temperature-Pressure Relief Valve on page 15.
FOR ADDITIONAL REQUIREMENTS.
HOT WATER
TO FIXTURES
PRODUCT ENGINEERING DEPARTMENT.
ANY MATERIAL, COMPONENT OR VENDOR CHANGE
MUST HAVE PRIOR APPROVAL BY THE APPLICABLE
72
PIPE T&P TO
OPEN DRAIN
PIPE T&P TO
OPEN DRAIN
FINISHED
FLOOR
NOTES:
1. Preferred piping method.
2. The temperature and pressure relief valve setting shall not exceed pressure rating of any component in the system.
3. Service valves are shown for servicing unit. However, local codes shall govern their usage.
NOTES
73
NOTES
74
LIMITED WARRANTY
A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.
1. THE TANK
If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable water therein,
during the rst THREE years after initial installation, the warrantor will supply a replacement tank less burner and controls or a complete new A. O. Smith water
heater of equivalent size and current model at the warrantor's option. Some government agencies are requiring energy efcient standards for water heaters. In
the event regulations prohibit sale of a model of equivalent size and construction, A. O. Smith will provide a model which complies with the regulations of your
area, in which case the consumer will be charged the difference in price between the like replacement and the energy efcient model required. The warranty
on the replacement water heater will be limited to the unexpired term of the original warranty.
2. ALL OTHER PARTS
If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in material or
workmanship, the warrantor will repair or replace such part or portion at its option.
3. CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations, the printed
instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certied by CSA and approved by the American
Society of Mechanical Engineers, must have been installed.
a. This warranty shall apply only when the water heater is:
(1) owned by the original purchaser;
(2) used at temperatures not exceeding the maximum setting of its thermostat;
(3) used at water pressure not exceeding the working pressure shown on the heater;
(4) used when operated free of the damaging effects of uncontrolled water hammer;
(5) used when lled with potable water, free to circulate at all times;
(6) used in a non-corrosive and non-contaminated atmosphere;
(7) used with factory approved anode(s) installed;
(8) in its original installation location;
(9) in the United States, its territories or possessions, and Canada;
(10) sized in accordance with proper sizing techniques for commercial water heaters;
(11) bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;
(12) red at the factory rated input using the fuel stated on the rating plate;
(13) maintained in accordance with the instructions printed in the manual included with the water heater.
b. Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modied form, or any attempt
to repair tank leaks will void this warranty.
c. This warranty is void if a device acting as a backow prevention device (check valves etc.) is installed in the cold water supply the heater is
connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times.
The temperature and pressure relief valve installed on the heater is not an acceptable method.
4. SERVICE AND REPAIR EXPENSES
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs. Such costs
may include but are not limited to:
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and returning
the claimed defective heater or part to such distributor.
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement.
5. LIMITATIONS ON IMPLIED WARRANTIES
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration for the heater
or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
6. CLAIM PROCEDURE
Any claim under the warranty should be initiated with the dealer who sold the water heater, or with any other dealer handling the warrantor’s
products. If this is not practicable, the owner should contact:
U.S. Customers Canadian Customers
A. O. Smith Corporation A. O. Smith Enterprises Ltd.
500 Tennessee Waltz Parkway P. O. Box, 310 - 768 Erie Street
Ashland City, TN 37015 Stratford (Ontario) N5A 6T3
Telephone: 1-(800)-323-2636 Telephone: 1-(800) 265-8520
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the
warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
7. DISCLAIMERS
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE WATER HEATER. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER
CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY
PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR TORT.
a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may not apply to you.
b. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the heater’s rating plate.
Date Installed ______________________________________________Model No. ___________________________________ Serial No. ________________________
Dealer’s Name _____________________________________________________________________________________Phone No. ____________________________
Dealer’s Address _____________________________________________________ City and State _____________________________________ Zip Code __________