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Q3277PQU
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Table of contents
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AOC Q3277PQU User Manual

Download
LCD Monitor User Manual
Q3277PQU LED backlight
www.aoc.com
©2015 AOC. All Rights Reserved.
Safety ........................................................................................................................................................................ 4
National Conventions ......................................................................................................................................... 4
Power ................................................................................................................................................................ 5
Installation .......................................................................................................................................................... 6
Cleaning............................................................................................................................................................. 7
Other .................................................................................................................................................................. 8
Setup ........................................................................................................................................................................ 9
Contents in Box ................................................................................................................................................. 9
Setup Base ...................................................................................................................................................... 10
Wall Mounting .................................................................................................................................................. 11
Adjusting Viewing Angle ................................................................................................................................... 12
Using "MHL(Mobile High-Definition Link)"........................................................................................................ 13
Connecting the Monitor .................................................................................................................................... 14
Adjusting ................................................................................................................................................................. 15
Setting Optimal Resolution .............................................................................................................................. 15
Hotkeys ............................................................................................................................................................ 23
OSD Setting ..................................................................................................................................................... 25
LED Indicator ................................................................................................................................................... 34
Driver ...................................................................................................................................................................... 35
Monitor Driver .................................................................................................................................................. 35
i-Menu .............................................................................................................................................................. 49
e-Saver ............................................................................................................................................................ 50
Screen+ ........................................................................................................................................................... 51
Troubleshoot ........................................................................................................................................................... 52
Specification ............................................................................................................................................................ 54
General Specification ....................................................................................................................................... 54
Preset Display Modes ...................................................................................................................................... 55
2
Pin Assignments .............................................................................................................................................. 56
Plug and Play ................................................................................................................................................... 58
Regulation ............................................................................................................................................................... 59
FCC Notice ...................................................................................................................................................... 59
WEEE Declaration ........................................................................................................................................... 60
WEEE Declaration for India ............................................................................................................................. 60
RoHS Declaration for India .............................................................................................................................. 60
EPA Energy Star .............................................................................................................................................. 61
EPEAT Declaration .......................................................................................................................................... 61
Service .................................................................................................................................................................... 62
Warranty Statement for Europe........................................................................................................................ 62
Warranty Statement for Middle East and Africa (MEA) .................................................................................... 64
AOC International (Europe) B.V. ...................................................................................................................... 66
EASE PROGRAME ......................................................................................................................................... 69
TCO DOCUMENT ........................................................................................................................................... 70
3

Safety

National Conventions

The following subsections describe notational conventio ns u sed in this do cum ent.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTIO N indicates e ither potenti al da mage to hardw are or lo ss of da ta a nd tells you how to avoid the
problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.
4

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.
The monitor is equippe d with a three-pronged grounded plug, a plug with a third (grounding) pin. T his plu g will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
Unplug the unit during a light ning stor m or w hen it will not be used for long periods of time. T his will protec t th e monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
The wall socket shall be installed near the equipment and shall be easily accessible.
5
Leave at lease this space around the set
10cm
4 inches
10cm
4 inches
11 7/8 inches
10cm
4 inches
Leave at lease this space ar
10cm
4 inches
10cm
4 inches
11 7/8 inches
10cm
4 inches

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause ser iou s d am age t o this product. Use only a cart , s t an d, t r ipod , bracket, or table recommended b y the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the moni tor on a wall or shelf, use a mounting kit approved by the manufa cture r and follow the kit instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or with the stand: Installed on the wall
ound the set
Installed with stand
6

Cleaning

Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth sh ould not be t oo rough as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
7

Other

If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
For display with glossy bezel the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
8

Setup

CD Manual Stand Base Power Cable
Audio Dual link DVI Analog Cable DP HDMI USB MHL
Monitor

Contents in Box

Not all signal cables (Audio, Dual link DVI, Analog, DP, HDMI, MHL and USB cables) will be provided for all
countries and regions. Please check with the local dealer or AOC branch office for confirmation.
9

Setup Base

Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch.
Setup:
Remove:
10

Wall Mounting

Preparing to install an optional wall mount arm.
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps:
1. Remove the base.
2. Follow the manufacturer's instructions to assemble the wall mounting arm.
3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the
back of the monitor.
4. Insert the 4 screws into the holes and tighten.
5. Reconnect the cables. Refer to the user's manual that came with the optional wall mounting arm for
instructions on attaching it to the wall.
Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
11

Adjusting Viewing Angle

For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor's angle from -5° to 22 °.
NOTE: Do not adjust the viewing angle over 22 degrees in order to avoid damage.
12

Using "MHL(Mobile High-Definition Link)"

1."MHL" (Mobile High-Definition Link)
This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL) on the screenof the product. To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is
MHL certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official MHL website (http://www.mhlconsortium.org).
To use the MHL function, the latest version of software must be installed on the mobile device.  On some mobile devices, the MHL function may not be available depending on the device's performance or
functionality.
Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.  This product is officially MH L-certified. If you encounter any problem when using the MHL function, please
contact the manufacturer of the mobile device.
The picture quality may degrade when content (imported from the mobile device) with a low Resolution is
played on the product.
Using "MHL"
1. Connect the micro USB port on the mobile device to the [HDMI / MHL] port on the product using the MHL cable.
When the MHL cable is used, [HDMI / MHL] is the only port on this monitor that supports the MHL function.  Mobile device must be purchased separately.
2. Connect the AC power cord to the produ ct and a power outl et.
3. Press the source button
4. After about 3 seconds, the MHL screen will be displayed if MHL mode is active. Remark: The indicated time "3 sec later" may vary depending on the mobile device.
When the mobile device is not connected or does not support MHL
If MHL mode is not act ivated e ven though the mo bile dev ice supp orts M H L, check if mobil e dev ice M HL port is
MHL standard port otherwise an additional MHL-enabled adapter is required.
and switch to HDMI /MHL to activate MHL mode.
13

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:
7
8
9
10
POWER
4 5 6
3
2
11
1 DVI 2 MHL-HDMI 3 Display port 4 Analog (D-Sub 15-Pin VGA cable) 5 AUDIO IN 6 Earphone out 7 USB 2.0 8 USB 3.0+ fast charging 9 USB 3.0 10 USB input 11 Power
1
To protect equipment, always turn off the PC and LCD monitor before connecting. 1 Connect the power cable to the AC port on the back of the monitor. 2 Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the
computer's D-Sub port.
3 Optional – (Requires a video card with DVI port) – Conn ect o ne en d of the DVI cable to the bac k of the monitor
and connect the other end to the computer’s DVI port.
4 Optional – (Requires a video card with HDMI port) – Connect one end of the HDMI cable to the back of the
monitor and connect the other end to the computer’s HDMI port.
5 Optional – (Requires a video card with DP port) – Connect one end of the DP cable to the back of the monitor
and connect the other end to the computer’s DP port. 6 Turn on your monitor and computer. 7 Video content supporting resolution:
(1) VGA: 1920 x 1080/60Hz (Maximum)
(2) DVI Dual-Link: 2560 x 1440/60Hz (Maximum)
(3) HDMI: 2560 x 1440/60Hz (Maximum)
(4) DP: 2560 x 1440/60Hz (Maximum)
If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
14

Adjusting

Setting Optimal Resolution

Windows 8

For Windows 8:
1. Right click and click All apps at the bottom-right of the screen.
2. Set the “View b y” to “Category”.
3. Click Appearance and Personalization.
15
4. Click DISPLAY.
5. Set the resolution SLIDE-BAR to Optimal preset resolution.
16

Windows 7

For Windows 7:
1. Click START.
2. Click CONTROL PANEL.
3. Click APPEARANCE.
4. Click DISPLAY
17
5. Set the resolution SLIDE-BAR to Optimal preset re sol uti on.
18

Windows Vista

For Windows Vista:
1. Click START.
2. Click CONTROL PANEL.
3. Click Appearance and Perso naliz ati on.
4. Click Personalization
19
5. Click Display Settings.
6. Set the resolution SLIDE-BAR to
Optimal preset resolution.
20

Windows XP

For Windows XP:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Click Appearance and Themes.
5 Double click DISPLAY.
21
6 Click SETTINGS.
7 Set the resolution SLIDE-BAR to Optimal preset resoluti on.

Windows ME/2000

For Windows ME/2000:
1. Click START.
2. Click SETTINGS.
3. Click CONTROL PANEL.
4. Double click DISPLAY.
5. Click SETTINGS.
6. Set the resolution SLIDE-BAR to
Optimal preset resolution.
22

Hotkeys

1
Source/Auto/Exit
2
Clear Vision/<
3
Volume/>
4
Menu/Enter
5
Power
Menu/Enter
Press to display the OSD or confirm the selection.
Power
Press the Power button to turn on/off the monitor.
Volume/>
When there is no OSD, press Volume adjust volume.
Auto / Exit / Source hot key When there is no OSD, press Auto/Source button continuously about 2 second to do auto configure. When the OSD is closed, press Source b utt on w ill be S o urce hot k ey functi on. Press Source button continuously to sel ect t h e input source showed in the message bar, press Menu/Enter button to change to the source selected.
23
Clear Vision
1. When there is no OSD, Press the “<” button to activate Clear Vision.
2. Use the “<” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always
“off”.
3. Press and hold “<” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision
Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message
will disappear. Press and hold “<” button for 5 seconds again, Clear Vision Demo will be off.
Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into clear and vivid images.
24

OSD Setting

Basic and simple instruction on the control keys.
1. Press the
2. Press
press the MENU-button to activate it. If there is a sub-menu, press
sub-menu functions.
3. Press or to change the settings of the selected function. Press AUTO to exit. If you want to
adjust any other function, repeat steps 2-3.
4. OSD Lock Function: To lock the OSD, press and hold the
press
while the monitor is off and then press
Notes:
1. If the product has only one signal input, the item of "Input Sel ect" is di sabl ed.
2. If the product screen size is 4:3 or input signal resolution is native resolution, the item of "Image Ratio" is
disabled.
3. One of Clear vision, DCR, Color Boost, and Picture Boost functions is activated; the other three functions are
turned off accordingly.
MENU-button to activate the OSD window.
or to navigate through the functions. Once the desired function is highlighted,
or to navigate through the
MENU-button while the monitor is of f and then
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button
power button to turn the mon itor on.
25

Luminance

1 Press MENU (Menu) to display menu.
2 Press 3 Press
4 Press 5 Press
or to select (Luminance), and press MENU to enter. or to select submenu.
or to adjust.
AUTO to exit.
Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment
Eco mode
Gamma
DCR
Standard
Text
Internet
Game
Movie
Sports Gamma1 Adjust to Gamma 1
Gamma2 Adjust to Gamma 2 Gamma3 Adjust to Gamma 3 Off Disable dynamic contrast ratio
On
Standard Mode
Text Mode
Internet Mode
Game Mode
Movie Mode
Sports Mode
Enable dynamic contrast ratio
Weak
OverDrive
Medium Strong Off
26
Adjust the response time.

Image Setup

1 Press MENU (Menu) to display menu.
2 Press 3 Press
4 Press 5 Press
or to select (Image Setup), and press MENU to enter. or to select submenu.
or to adjust.
AUTO to exit.
Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise. Sharpness 0-100 Adjust picture sharpness. H.Position 0-100 Adjust the horizontal position of the picture. V.Position 0-100 Adjust the vertical position of the picture.
27

Color Setup

1 Press MENU (Menu) to display menu.
2 Press or to select (Color Setup), and press MENU to enter. 3 Press
4 Press 5 Press
or to select submenu. or to adjust.
AUTO to exit.
Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM.
Color Temp.
DCB Mode
DCB Demo ON/OFF Disable or Enable Demo. Red 0-100 Red gain from Digital-register.
Cool Recall Cool Color Temperature from EEPROM. sRGB Recall SRGB Color Temperature from EEPROM. User Recall User Color Temperature from EEPROM Full Enhance ON/OFF Disable or Enable Full Enhance Mode. Nature Skin ON/OFF Disable or Enable Nature Skin Mode. Green Field ON/OFF Disable or Enable Green Field Mode. Sky-blue ON/OFF Disable or Enable Sky-blue Mode. AutoDetect ON/OFF Disable or Enable AutoDetect Mode.
Green 0-100 Green gain from Digital-register. Blue 0-100 Blue gain from Digital-register.
28

Picture Boost

1 Press MENU (Menu) to display menu.
2 Press 3 Press
4 Press 5 Press AUTO to exit.
Note: Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
or to select (Picture Boost), and press MENU to enter. or to select submenu.
or to adjust.
Bright Frame ON/OFF Enable/Disable Bright Frame Frame Size 14-100 Adjust the Size of the Frame Brightness 0-100 Brightness Adjustment for Enhance Area Contrast 0-100 Contrast Adjustment for Enhance Area H. position 0-100 Adjust the horizontal position of the Frame V. position 0-100 Adjust the vertical position of the Frame
29

OSD Setup

1 Press MENU (Menu) to display menu.
2 Press 3 Press
4 Press 5 Press
or to select (OSD Setup), and press MENU to enter. or to select submenu.
or to adjust.
AUTO to exit.
English, France , Spanish, Portugues,German,
Language
Timeout 5-120 Adjust the OSD timeout. V. Position 0-100 Adjust the vertical position of the OSD. Transparence 0-100 Adjust the OSD Break
Reminder
DP Capability 1.1/1.2
Italian,Dutch,Swedish, Finnish, Polish ,Czech, Russia,Korea, TChina, SChina,Japanese.
ON/OFF
Select the OSD language
Break Reminder if the user continuely work for mare than 1 hurs
1. In DP 1.1 mode, DP-out outputs full image which is from DP-in if DP-in received image data.
2. In DP 1.2 mode, (A) DP-out outputs full image which is
from DP-in if DP graphic card outputs single monitor data.
(B) DP-out outputs next 1 or 2 monitor image(s) if DP graphic card outputs 2 or 3 monitor images by daisy chain.
30

PIP Setting

1 Press 2 Press 3 Press
4 Press 5 Press
MENU (Menu) to display menu.
or to select PIP, and press MENU to enter. or to select submenu.
or to adjust.
AUTO to exit.
PIP OFF / PIP / PBP Disable or Enable PIP or PBP.
Main Source
Sub Source
Size Small / Middle / Large Select screen size.
Position
Audio
Swap
D-SUB/DVI/HDMI/MHL/ DP
D-SUB/DVI/HDMI/MHL/ DP
Right-up Right-down On: PIP Audio Off: Main Audio On: Swap Off: non action
Select main screen source.
Select sub screen source.
Set the screen location.
Disable or Enable Audio Setup.
Swap the screen source.
Please refer below table for compatibility of main/sub input source.
PIP
D-sub ∨ ∨ ∨
DVI ∨ ∨ ∨
SUB Source
HDMI/MHL ∨ ∨ ∨
DP ∨ ∨ ∨
PBP
D-sub ∨ ∨ ∨
DVI ∨ ∨ ∨
SUB Source
HDMI/MHL ∨ ∨ ∨
DP
D-sub DVI HDMI/MHL DP
D-sub DVI HDMI/MHL DP
∨ ∨ ∨
31
Main Source
Main Source

Extra

1 Press
MENU (Menu) to display menu.
2 Press 3 Press
4 Press 5 Press AUTO to exit.
or to select (Extra), and press MENU to enter. or to select submenu.
or to adjust.
Input Select
Auto Config.
Off Timer 0-24 hrs Sele ct DC off time.
Image Ratio
Auto Auto Detect input signal D-SUB Select D-SUB signal source as input DVI Select DVI signal source as input HDMI/MHL Select HDMI signal Source as input DP Select DP signal Source as input Yes / No Auto adjust.the picture to default.
Full Wide Square Movie 1 Movie 2
Full Screen. 16:9 or 16:10 4:3 or 5:4 over scan: Top 9% ; Down 9% over scan: Top 9% ; Down 17%.
1:1
DDC/CI Yes / No Turn on or off DDC/CI Support. Reset Yes / No Reset the menu to default.
Notes:
1. If the DP video conten t supports DP1.2, please sele ct DP1. 2 f or DP Cap abi lity; ot herw ise, please select DP 1.1.
2. movie1 and movie2 only support digital source.
3. Image Ratio and PIP/PBP can be only one.
4. movie1 and movie2 only support Vi deo Timing(example:480I,480P,576I,576P,720P,1080i,1080P)
32
Native resolution

Exit

1 Press
MENU (Menu) to display menu.
2 Press 3 Press
or to select (Exit), and press MENU to enter.
AUTO to exit.
33

LED Indicator

Status LED Color
Full Power Mode Blue Power Saving Red
34

Driver

Monitor Driver

Windows 8

1. Star t Windows® 8
2. Right click and click All apps at the bott om-right of the screen.
3. Click on the “Control panel” icon
4. Set the “View by” to “ Large icons” or “Small icons”.
35
5. Click on the “Display” icon.
6. Click on the “Change display settings” button.
7. Click the
“Advanced Settings” button.
36
8. Click the “Monitor” tab and then click the “Properties” button.
9. Click the “Driver” tab.
10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.
37
11. Select "Let me pick from a list of device drivers on my computer".
12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
13. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
14. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
38

Windows 7

1. Star t Windows® 7
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Click on the “Display” icon.
4. Click on the “Change display settings” button.
39
5. Click the “Advanced Settings” button.
6. Click the “Monitor” tab and then click the “Propert ies” button.
7. Click the “Driver” tab.
40
8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.
9. Select "Let me pick from a list of device drivers on my computer".
10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
41
11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.
42

Windows Vista

1. Click "Start" and "Control Panel". Then, double-click on "Appearance and Personalization".
2. Click "Personalization" and then "Display Settings".
3. Click "Advanced Settings...".
43
4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration
for your monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".
5. Click "Update Driver..." in the "Driver" tab.
6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of
device drivers on my computer".
7. Click on the “Have disk...” button, then click on the “Browse...” button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the “Next” button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.
44

Windows XP

1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the category ‘Appearance and Themes’
4. Click on the 'Display' Item.
45
5. Select the 'Settings' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button. Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
46
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F: (CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see t he 'has not passed Windows® Logo testing to verify its co mp at ibi lity with Windows® XP' message, please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.
47

Windows 2000

1. Star t Windows® 2000.
2. Click on the 'Start' button, point to 'Settings', and then cli ck on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop in st al lati on.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.
6. Click on 'Driver' and then click on 'Update Driver...' then clic k on the 'Next' button.
7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then
click on 'Next' and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: (CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME

1. Start Windows® Me
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver (Advanced)' an d cli ck on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want',
then click on 'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: (CD-ROM Drive) then click on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
48

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
49

e-Saver

Welcome to use AOC e -Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shu tdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below). Please click on "driver/e-Saver/setup.exe" to start installing the e -Saver software, follow the install wizard to complete software installation.
Under each of the four PC statuses, you may choose the desired time (in minutes) from the pull-down menu for your monitor to automatically shutdown. The example below illustrated:
1) The monitor will never shutdown when the PC is powered on.
2) The monitor will automatically shutdown 5 minutes after the PC is powered off.
3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
4) The monitor will automatically shutdown 20 minutes after the screen saver appears.
You can click “RESET” to set the e-Saver to its default settings like below.
50

Screen+

Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier. Please follow the installation software to install it.
51

Troubleshoot

Make sure the power butt on is ON and t he Pow er C ord is pro perly co nnected
If the power is on, reboot the computer to see the initial screen (the login
Problem & Question
Power LED Is Not ON
No images on the screen
Possible Solutions
to a grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cabl e connected correctly?
(Connected using the D-s ub c able) Check the DB-15 cable connection. (Connected using the DVI cable) Check the DVI cable conne cti on. * DVI input is not available on every model.
screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mod e for Windows ME /2000) and then chan ge the frequency of the video card. (Refer to the Setting the Optimal Resolution) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly.
Make sure the AOC Monitor Drivers are installed.
Adjust the Contrast and Brightness Controls.
Picture Is Fuzzy & Has Ghosting Shadowing Problem
Picture Bounces, Flickers Or Wave Pattern Appears In The Picture
Press to auto adjust. Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.
Move electrical devices that may cause electrical interference as far away from the monitor as possible. Use the maximum refresh rate your monitor is capable of at the resolution you are using.
52
Monitor Is Stuck In Active Off-Mode"
The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Inspect the monitor's video cable and make sure no pin is bent. Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.
Missing one of the primary colors (RED, GREEN, or BLUE)
Screen image is not centered or sized properly
Picture has color defects (white does not look white)
Horizontal or vertical disturbances on the screen
Inspect the monitor's video cable and make sure that no pin is damaged. Make sure the monitor's video cable is properly connected to the computer.
Adjust H-Position and V-Position or press hot-key (AUTO).
Adjust RGB color or select desired color temperature.
Use Windows 95/98/2000/ME shut-down mode to adjust CLOCK and PHASE. Press to auto-adjust.
53

Specification

Model name
Q3277PQU
Driving system
TFT Color LCD
Viewable Image Size
812.8 mm diagonal
Separate Sync.
H/V TTL
Display Color
1.07B Colors
Dot Clock
3000 MHz
Horizontal scan Size(Maximum)
Optimal preset resolution
2560×1440@60Hz
Plug & Play
VESA DDC2B/CI
Input Connector
VGA/Dual link DVI /HDMI/DP/USB2.0/USB3.0
Speaker
3 W x 2
Power Source
100-240V~, 50/60Hz
Typical (Brightness = 90,Contrast = 50)
70W
Off timer
0-24 hrs
USB2.0/USB3.0
Height (with base)
659.6mm
Width
741.8 mm
Depth
229 mm
Temperature:
Operating
0° to 40°C
Non-Operating
-25° to 55°C
Altitude:
Operating
0~ 5000m(0~ 16404 ft)
Non-Operating
0~ 12192m (0~ 40000 ft )

General Specification

Panel
Others
Pixel pitch 0.2767(H)mm x 0.2767(V)mm Video R, G, B Analog Interface & Digital Interface
Horizontal scan range 30~99KHz
708mm
Vertical scan range Vertical sca n Size( Maximum) 399mm
Input Video Signal Analog: 0.7Vp-p(standard), 75 OHM, Positive, TMDS
Power Consumption
Connector Type
50Hz ~ 76Hz
(Brightness = 100,Contrast = 100) 82W Power saving ≤0.5W
VGA\ DVI Dual link \HDMI\DP \ Line in\Earphone out\
Signal Cable Type Detachable
Physical Characteristics
Environmental
Since the MHL provides mobile phone charging function and share the same connector with HDMI, Whether the MHL is set to On, Off or Standby mode, the MHL port provides power to charge the conne cted dev ic e
Dimensions & Weight:
Weight (monitor only) 11.54 kg
Humidity: Operating 10% to 85% (non-condensing) Non-Operating 5% to 93% (non-condensing)
54
Standard
Resolution
H. Frequency (kHz)
V. Frequency (Hz)
75
SVGA
800x600@75Hz
46.875
75
60
60
2560x1440@60Hz
88.787
59.951
simultaneously. In Standby and Off energy saving of ErP not applicable for the MHL charging functionality.

Preset Display Modes

VGA VGA
VGA SVGA SVGA SVGA
XGA
XGA
XGA SXGA SXGA
WXGA+ WSXGA
FHD
HD
WQHD For DVI、HDMI、DP
IBM MODE DOS IBM MODE DOS 720x400@70HZ 31.469
MAC MODE VGA
MAC MODE SVGA 832x624@75Hz 49.725 74.551
MAC MODE XGA 1024x768@75Hz 60.241 74.927
640x480@60Hz 640x480@72Hz 640x480@75Hz 800x600@56Hz 800x600@60Hz 800x600@72Hz
1024x768@60Hz 1024x768@70Hz
1024x768@75Hz 1280x1024@60Hz 1280x1024@75Hz
1440x900@60Hz 1680x1050@60Hz 1920x1080@60Hz
1280x960@60HZ
640x350@70HZ
640x480@67Hz
31.469
37.861
37.5
35.156
37.879
48.077
48.363
56.476
60.023
63.981
79.976
55.935
65.290
67.5 60
31.469
35.000
59.94
72.809
56.25
60.317
72.188
60.004
70.069
75.029
60.02
75.025
59.887
59.954
70.087
70.087
66.667
55

Pin Assignments

Pin No.
Signal Name
Pin No.
Signal Name
1
Video-Red
9
+5V
2
Video-Green
10
Ground
3
Video-Blue
11
N.C.
4
N.C.
12
DDC-Serial data
5
Detect Cable
13
H-sync
6
GND-R
14
V-sync
7
GND-G
15
DDC-Serial clock
8
GND-B
Pin No.
Signal Name
Pin No.
Signal Name
3
TMDS data 2/4 Shield
15
Ground (for+5V)
7
DDC Data
19
TMDS data 0/5 Shield
15-Pin Color Display Signal Cable
24-Pin Color Display Signal Cable
1 2 TMDS data 2＋ 14 ＋5V Power
4 5 6 DDC Clock 18 TMDS data 0＋
8 N.C. 20
9 10 TMDS data 1＋ 22 TMDS Clock Shield 11 TMDS data 1/3 Shield 23 TMDS Clock + 12
TMDS data 2－
TMDS data 4－ TMDS data 4＋
TMDS data 1－
TMDS data 3－
13
16 Hot Plug Detect 17
21
24
TMDS data 3＋
TMDS data 0－
TMDS data 5－ TMDS data 5＋
TMDS Clock －
56
Pin No.
Signal Name
Pin No.
Signal Name
1
TMDS Data 2+
11
TMDS Clock Shield
2
TMDS Data 2 Shield
12
TMDS Clock
ML_Lane 3 (n)
GND
GND
ML_Lane 0 (p)
ML_Lane 3 (p)
CONFIG1
ML_Lane 2 (n)
CONFIG2
5
GND
15
AUX_CH(p)
6
ML_Lane 2 (p)
16
GND
7
ML_Lane 1 (n)
17
AUX_CH(n)
8
GND
18
Hot Plug Detect
9
ML_Lane 1 (p)
19
Return DP_PWR
10
ML_Lane 0 (n)
20
DP_PWR
19-Pin Color Display Signal Cable
3 TMDS Data 2 13 CEC
4 TMDS Data 1+ 14 Reserved (N.C. on device
5 TMDS Data 1Shield 15 SCL
6 TMDS Data 1 16 SDA
7 TMDS Data 0+ 17 DDC/CEC Groun d
8 TMDS Data 0 Shield 18 +5V Power
9 TMDS Data 0 19 Hot Plug Detect 10 TMDS Clock +
20-Pin Color Display Signal Cable
Pin No. Signal Name Pin No. Signal Name
1
2
3
4
11 12 13 14
57

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
The DDC2B is a bi-directional dat a channel based o n the I2C protocol. T he host can reque st E DID informat ion over the DDC2B channel.
58

Regulation

FCC Notice

FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular inst al lat ion. I f this equ ipm ent doe s cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
NOTICE:
The changes or modification s not expressly approved by the party responsible f or compl iance could void the user's authority to operate the equipment. Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to correct such interference.
59

WEEE Declaration

Disposal of Waste Equipment by Users in Private Household in the European Union.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

WEEE Declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling in India, please vi sit the below web link.
www.aocindia.com/ewaste.php.

RoHS Declaration for India

his product complies with all implemented RoHS type regulations worldwide, including but not limited to, EU, Korea, Japan, US States (e.g. California), Ukraine, Serbia, Turkey, Vietnam and India. We continue to monitor, influence and develop our processes to comply with upcoming proposed RoHS type regulations, including but not limite d to, Braz il, Argentina, Canada.
Restriction on Hazardous Substances statement (India)
This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated bip heny ls or polybr om inat ed diph eny l ether s in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
60

EPA Energy Star

ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International (Europe) BV and Envision Peripherals, Inc. have determined that this product meets the ENERGY STAR® guidelines for energy efficiency. (FOR EPA CERTIFIED MODELS)

EPEAT Declaration

EPEAT is a system to help purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and consistent set of performance criteria for the design of products, and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products.
AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well
as landfill protection, AOC announces the launch of AOC monitor’s packaging recycling program. This program is
designed to help you discard of your monitor carton and filler materials properly. If a local recycling center is not
available, AOC will recycle the packaging material for you, including foam filler and carton. AOC Display solution
will only recycle AOC monitor packaging. Please refer to the following website address:
Only for North and South American, excluding Brazil: http://us.aoc.com/about/environmental_impact
For Germany: http://www.aoc-europe.com/en/service/tco.php
For Brazil:
http://www.aoc.com.br/2007/php/index.php?req=pagina&pgn_id=134
61

Service

Warranty Statement for Europe

LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support section on www.aoc-europe.com by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition:
for the warranty instructions in your country. The freight cost for the warranty is pre-paid
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
AOC International (E uro pe) B.V . will pay the return shippin g charges within one of the countries specified within t his warranty statement. AOC International (Europe) B.V. is not responsible for any costs associated with the transportation of product across international borders. This includes the international border within the European Union. If the LCD Monitor is not available for collection when the currier attends, you will be charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquake and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical pow ers failure s, surges, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
62
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has ex pired, you still have a cces s to all av ailable s ervice o ptions , but y ou will be re spons ible f or the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aoc-europe.com
63

Warranty Statement for Middle East and Africa (MEA)

And
The Commonwealth of Independent States (CIS)
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States (CIS), AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International (Europe) B.V. off er s a C arry -I n (retur n t o Ser v ic e Cen t er) Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy, the warranty will be calculated from the manufacture date identified from the product ID serial number, but the total warranty will be Fifteen (15) months to Thirty Nine (39) months from MFD (manufacture date) depending on sale country. Warranty will be considered for exceptional cases that are out of warranty as per the product ID serial number and for such exceptional cases; Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and support section on AOC’s website for the warranty instructions in your country:
• Egypt:
• CIS Central Asia:
• Middle East:
• South Africa:
• Saudi Arabia:
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized Service Center or Dealer under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenance other then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
http://aocmonitorap.com/egypt_eng
http://aocmonitorap.com/ciscentral
http://aocmonitorap.com/middleeast
http://aocmonitorap.com/southafrica
http://aocmonitorap.com/saudiarabia
protects your monitor well enough during transport).
64
• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquakes and terrorist attacks
• Excessive or inadequate heating or air conditio nin g or ele ctri cal pow er s failure s, surg es, or other
irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has ex pired, you still have a cces s to all av ailable s ervice o ptions , but y ou will be re spons ible f or the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified, Authorized Service Center or dealer will provide you with an estimate of service costs before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ) ARE LIMITED IN DURATION TO A PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please visit:
http://www.aocmonitorap.com
65

AOC International (Europe) B.V.

Prins Bernhardplein 200 / 6th floor, Amsterdam, The Netherlands
Tel: +31 (0)20 504 6962 • Fax: +31 (0)20 5046933
AOC Pixel Policy
ISO 9241-307 Class 1
July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from p ixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the d i fferent types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT monitor panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. When all sub pixels of pixel are lit, the three colored sub pixel together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel.
Types of Pixel Defects
• Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
• Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or “off”.
ISO 9241-307
Pixel Defect Class
Class 1 1 1
AOC International (Europe) B.V.
Defect Type 1
Bright Pixel
Defect Type 2
Black Pixel
66
Defect Type 3
Bright Sub pixel
2 1 0
Defect Type 4 Black
+ + +
Sub pixel
1 3 5

Warranty Statement for North & South America (excluding Brazil)

WARRANTY STATEMENT for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center closest to your area. Deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI Authorized Service Center. If you cannot deliver the product in person:
Pack it in its original shipping cont ai ner (or equivalent) Put the RMA number on the address label Put the RMA number on the shipping carton Insure it (or assume the risk of loss/damage during shipment) Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged. EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance Misuse Neglect Any cause other than ordinary commercial or industrial application Adjustment by non-authoriz ed source Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center Improper environment Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
67
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ) ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVEL Y AS STATED HER E. EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United States, Alaska, and Hawaii. Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice. For more details, ple ase visit :
USA: http://us.aoc.com/support/find_service_center ARGENTINA: http://ar.aoc.com/support/find_service_center BOLIVIA: http://bo.aoc.com/support/find_service_center CHILE: http://cl.aoc.com/support/find_service_center COLOMBIA: http://co.aoc.com/support/find_service_center COSTA RICA: http://cr.aoc.com/support/find_service_center DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center ECUADOR: http://ec.aoc.com/support/find_service_center EL SALVADOR: http://sv.aoc.com/support/find_service_center GUATEMALA: http://gt.aoc.com/support/find_service_center HONDURAS: http://hn.aoc.com/support/find_service_center NICARAGUA: http://ni.aoc.com/support/find_service_center PANAMA: http://pa.aoc.com/support/find_service_center PARAGUAY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED:
http://latin.aoc.com/support/find_service_center
68
WARRANTY
COVERAGE AT
CUSTOMER
Within the first three months of
- New AOC monitor - Call tag
- None* Between 4 months – 1 Year
- All Parts & Labor Including CRT
- UPS Return Freight to AOC
Between 1 Year - 3 Years: Covered
- Parts & Labor (excluding CRT
- UPS Return Freight to AOC

EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are no w covered by the EA SE Progr am. If yo ur monitor malfunction s at any ti me
during the first three months, AOC will provide a replacement monitor within 72 hours after you are
approved for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both
ways.
Step 1: Phone our TECH Department at 888.662.9888.
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
PERIOD
purchase: Covered by EASE
by standard limited warranty
*AOC will need to obta in a cre dit card nu mber if you w ould li ke to get a new AOC monitor ad vanced shipped t o your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.
dispatched and return freight charges via UPS
Tube & LCD Panel
Tube & LCD Panel)
NO CHARGE
www.aocmonitor.com
CHARGES
69

TCO DOCUMENT

(FOR TCO CERTIFIED MODELS)
70
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