National Conventions ................................................................................................................................................ 1
Power ........................................................................................................................................................................ 2
Other ......................................................................................................................................................................... 5
Contents in Box ......................................................................................................................................................... 6
Setup Stand & Base .................................................................................................................................................. 7
Connecting the Monitor ............................................................................................................................................. 9
Adaptive-Sync function ............................................................................................................................................11
Color Setup .................................................................................................................................................. 17
Game Setting ............................................................................................................................................... 20
Extra ............................................................................................................................................................ 21
LED Indicator .......................................................................................................................................................... 23
General Specication .............................................................................................................................................. 25
Plug and Play .......................................................................................................................................................... 29
i
Safety
National Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These
blocks are notes, cautions, and warnings, and they are used as follows:
NOTE:
CAUTION:
problem.
WARNING:
may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specic presentation of the
warning is mandated by regulatory authority.
A NOTE indicates important information that helps you make better use of your computer system.
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings
1
Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the
type of power supplied to your home, consult your dealer or local power company.
Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the
monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in re or electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate congured
receptacles marked between 100-240V AC, Min. 5A.
The wall socket shall be installed near the equipment and shall be easily accessible.
For use only with the attached power adapter.
Manufacturers:TPV ELECTRONICS(FUJIAN) CO., LTD
Model: ADPC1938EX(19VDC,2.0A)
2
Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use
mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a re or electric
shock. Never spill liquids on the monitor.
Do not place the front of the product on the oor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a re or damage to the monitor.
To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt
downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will
not be covered under warranty.
See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the
stand:
3
Cleaning
Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent
which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it
will scratch the screen surface.
Please disconnect the power cord before cleaning the product.
4
Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a
Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
Do not knock or drop the monitor during operation or transportation.
The power cords shall besafety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other
countries, the suitable types shall be used accordingly.
IExcessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to
maximum increases the earphones and headphones output voltage and therefore the sound pressure level.
5
Setup
*
*
CD Manual Warranty card
Monitor
Base
*
*
Power Cable Adapter HDMI Cable VGA Cable Audio Cable
*
*
DP Cable
Contents in Box
Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch
oce for conrmation.
6
Setup Stand & Base
Please setup or remove the base following the steps as below.
Setup:
Remove:
7
Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own
preference.
Hold the stand so you will not topple the monitor when you change the monitor’s angle.
You are able to adjust the monitor as below:
-4
NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.
WARNING:
1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than
-5 degrees.
2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
8
Connecting the Monitor
Cable Connections In Back of Monitor and Computer:
3
2
16
4 5
1. HDMI
2. Analog (D-Sub 15-Pin VGA cable)
3. Audio in
4. Earphone
5. Power
6. DP
Connect to PC
1. Connect the power cord to the back of the display rmly.
2. Turn o your computer and unplug its power cable.
3. Connect the display signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your display into a nearby outlet.
5. Turn on your computer and display.
If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting.
To protect equipment, always turn o the PC and LCD monitor before connecting.
9
Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.
This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure.
Follow these steps:
1. Remove the base.
2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the
monitor.
4. Insert the 4 screws into the holes and tighten.
5. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on
attaching it to the wall.
Noted: VESA mounting screw holes are not available for all models, please check with the dealer or ocial department of
AOC.
0°90°
-5°
* Display design may dier from those illustrated.
WARNING:
1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than
-5 degrees.
2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.
10
Adaptive-Sync function
1. Adaptive-Sync function is working with DP/HDMI
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com
or to change the settings of the selected function. Press to exit. If you want to adjust any other
to activate the OSD window.
to navigate through the functions. Once the desired function is highlighted, press the
Left
MENU-button
or
Right
to navigate through the sub-menu functions. Once the desired
to activate it.
function, repeat steps 2-3.
4). OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is o and then press
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU-button while the monitor is
o and then press power button to turn the monitor on.
Notes:
1). If the product has only one signal input, the item of “Input Select” is disable to adjust.
2). ECO modes (except Standard mode), DCR, DCB mode and Picture Boost, for these four states that only one state
can exist.
When “HDR Mode” is set to “non-o”, the items “Contrast”, “ECO”, “Gamma” cannot be adjusted.
15
Image Setup
Color SetupPicture BoostOSD SetupExitExtra
Image Setup
Clock50
Phase50
H. Position50
V. Position50
Sharpness50
Luminance
Game Setting
Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.
Phase0-100 Adjust Picture Phase to reduce Horizontal-Line noise
Sharpness0-100Adjust picture sharpness
H. Position 0-100 Adjust the horizontal position of the picture.
V. Position 0-100 Adjust the vertical position of the picture.
16
Color Setup
Picture BoostOSD SetupExitExtra
Luminance
Red50
Green50
Blue50DCB DemoOff
Color Temp.Warm
DCB ModeOff
Color Setup
Image Setup
Game Setting
Warm Recall Warm Color Temperature from EEPROM.
Normal Recall Normal Color Temperature from EEPROM.
Color Temp.
Cool Recall Cool Color Temperature from EEPROM.
sRGB Recall SRGB Color Temperature from EEPROM.
User Restore Color Temperature from EEPROM.
Full Enhance Disable or Enable Full Enhance Mode
Nature Skin Disable or Enable Nature Skin Mode
DCB Mode
Green Field Disable or Enable Green Field Mode
Sky-blue Disable or Enable Sky-blue Mode
AutoDetect Disable or Enable AutoDetect Mode
ODisable or Enable DCB Mode
DCB DemoOn or ODisable or Enable Demo
Red0-100Red gain from Digital-register.
Green0-100Green gain from Digital-register.
Blue0-100Blue gain from Digital-register.
Note:
When “HDR Mode” under “Luminance” is set to “non-o”, all items under “Color Setup” cannot be adjusted.
17
Picture Boost
OSD SetupExitExtra
Luminance
Image Setup
Brightness50
Contrast50
H. Position0
V. Position0
Bright Frameoff
Frame Size14
Picture Boost
Color Setup
Game Setting
Bright Frame on or o Disable or Enable Bright Frame
Frame Size 14-100 Adjust Frame Size
Brightness 0-100 Adjust Frame Brightness
Contrast 0-100 Adjust Frame Contrast
H. position 0-100 Adjust Frame horizontal Position
V. position0-100 Adjust Frame vertical Position
Note:
Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
When “HDR Mode” under “Luminance” is set to “non-o”, all items under “Picture Boost” cannot be adjusted.
18
OSD Setup
ExitExtra
Luminance
Image Setup
Color Setup
H. Position50
V. Position0
Transparence25
LanguageEnglish
Timeout10
Break ReminderOff
OSD Setup
Picture Boost
Game Setting
Language Select the OSD language
Timeout 5-120Adjust the OSD Timeout
H. Position 0-100 Adjust the horizontal position of OSD
V. Position 0-100 Adjust the vertical position of OSD
Transparence0-100Adjust the transparence of OSD
Break Reminderon or o
Break reminder if the user continuously work for more
than 1hrs
19
Game Setting
Picture BoostOSD SetupExitExtra
Luminance
Overdrive
LowBlue Mode
Dial Point
Shadow Control
Game ModeOff
Off
Off
Off
Image Setup
Color Setup
Game Setting
50
Game Color
10
Frame CounterOff
On
Adaptive-Sync
Game Mode
Shadow Control0-100
ONo optimization by Smart image game
FPS
RTS
Racing
For playing FPS (rst Person Shooters) games.
Improves dark theme black level details.
For playing RTS (Real Time Strategy). Improves the
image quality.
For playing Racing games, Provides fastest
response time and high color saturation.
Gamer 1User’s preference settings saved as Gamer 1.
Gamer 2User’s preference settings saved as Gamer 2.
Gamer 3User’s preference settings saved as Gamer 3.
Shadow Control Default is 50, then end-user can
adjust from 50 to 100 or 0 to increase contrast for
clear picture.
1. If picture is too dark to be saw the detail clearly,
adjusting from 50 to100 for clear picture.
2. If picture is too white to be saw the detail
clearly, adjusting from 50 to0 for clear picture
O
Overdrive
Adjust the response time.
Medium
Strong
Weak
Game Color0-20
Game Color will provide 0-20 level for adjusting
saturation to get better picture.
Reading / Oce /
LowBlue Mode
Internet / Multimedia /
Decrease blue light wave by controlling color
temperature.
O
The“Dial Point”function places an aiming indicator in
the
Dial PointOn or O
center of screen for helping gamers to play First
Person
Shooter (FPS) games with an accurate and precise
aiming.
Disable or Enable Adaptive-Sync.c
Adaptive-SyncOn or O
Adaptive-Sync Run Reminder: When the Adaptive-
Sync feature is enabled, there may be ashing in
some game environments.
O / Right-up / Right-
Frame Counter
Down / Left-Down /
Display V frequency on the corner selected
Left-Up
Note:
When “HDR Mode” under “Luminance” is set to “non-o”, the items “Game Mode”, “Shadow Control”, “Game Color”, “Low
Blue Mode” cannot be adjusted.
20
Extra
Picture BoostOSD SetupExit
Luminance
Image Setup
Color Setup
Off Timer00
Input SelectAuto
Auto Config.No
ResetNo
Image RatioWide
DDC/CIYes
Resolution : 1920(H)X1080(V)
H. Frequency : 67KHz
V. Frequency : 60Hz
Extra
Game Setting
Input SelectSelect Input Signal Source
Auto Cong. Yes or No
Auto adjust the picture to default. (For D-SUB
models)
O timer0-24hrsSelect DC o time
Wide
Image Ratio
Select image ratio for display.
4:3
DDC/CIYes or NoTurn ON/OFF DDC/CI Support
Yes or NoReset the menu to default
Reset
ENERGY STAR® or No
Reset the menu to default
(ENERGY STAR® available for selective models)
21
Exit
Picture BoostOSD Setup
Luminance
Image Setup
Color Setup
Exit
Extra
Game Setting
Exit Exit the main OSD
22
LED Indicator
StatusLED Color
Full Power ModeWhite
Active-o ModeOrange
23
Troubleshoot
Problem & Question
Power LED Is Not ON
No images on the screen
Possible Solutions
Make sure the power button is ON and the Power Cord is properly connected to a
grounded power outlet and to the monitor.
Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the VGA cable)
Check the VGA cable connection.
(Connected using the HDMI cable)
Check the HDMI cable connection.
(Connected using the DP cable)
Check the DP cable connection.
* VGA/HDMI/DP input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login screen),
which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows 7/8/10) and then change the
frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see “Input Not Supported” on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.
Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture
Monitor Is Stuck In Active O-
Mode”
Missing one of the primary
colors (RED, GREEN, or
BLUE)
Screen image is not centered
or sized properly
Picture has color defects
(white does not look white)
Horizontal or vertical
disturbances on the screen
Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We recommend
plugging the monitor directly to the video card output connector on the back.
Move electrical devices that may cause electrical interference as far away from the
monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution you are
using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly tted in its slot.
Make sure the monitor’s video cable is properly connected to the computer.
Inspect the monitor’s video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on the
keyboard while observing the CAPS LOCK LED. The LED should either turn ON or
OFF after hitting the CAPS LOCK key.
Inspect the monitor’s video cable and make sure that no pin is damaged.
Make sure the monitor’s video cable is properly connected to the computer.
Adjust H-Position and V-Position or press hot-key (AUTO).
Adjust RGB color or select desired color temperature.
Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS.
Press to auto-adjust.
Regulation & Service
Please refer to Regulation & Service Information which is in the CD manual
or www.aoc.com (to nd the model you purchase in your country and to nd
Regulation & Service Information in Support page.
24
Specification
General Specification
Model name27B2QAM
Driving system TFT Color LCD
Panel
Others
Physical
Characteristics
Environmental
Viewable Image Size68.6cm diagonal
Pixel pitch 0.3114(H)mm x 0.3114(V) mm