Amplicomms M9500 Operating Instructions

PowerTel
M9500
mobile phone
Operating
Instructions
M9500

Basic Information

The M9500 features a simple user interface and is still a full-fledged
carrier provided by the mobile operator) and other features familiar to
traditional smartphones.

Hearing aid compatibility

This telephone is equipped with T Coil coupler making it compatible
with most popular hearing aids. Due to the wide range of hearing
aids available there is no guarantee that the telephone will function
with all hearing aid models. Please check your hearing aid immunity rating
is higher than M2. This rating can be provided by the manufacturer of your
hearing aid. Instruments with rating lower than M2 may not be compatible
with this telephone. When using this telephone press the ‘T’ button on your
hearing aid to switch it to Telecoil mode, this will link your hearing aid to the
phone and will enable clearer sound without background noises. Please
check if your hearing aid is equipped with ‘T’ facility and if it is automatic or
manual. Hearing aids with high immunity rating equipped with automatic T
mode should be able to detect your phone automatically and switch over to
T position. Hearing aids with Manual T function would need manual
activation of this function on your hearing aids.

CONTENTS

1 Get to know your M9500 ..........................................................................4
1.1 At a glance ..................................................................................................4
1.2 Delivery Contents ......................................................................................5
1.3 Insert SIM Card(s), Memory Card and Battery ........................................5
1.4 Charging the battery .................................................................................7
1.5 Battery status .............................................................................................7
1.6 Turning On/Off your Mobile Phone ..........................................................8
1.7 Sleep mode.................................................................................................9
1.8 First use.......................................................................................................9
2 Basic Operating Instructions .................................................................10
3 First time use............................................................................................11
3.1 Get used to the touch screen .................................................................11
3.2 Home button.............................................................................................11
3.3 On/Off button............................................................................................11
3.4 Technical support .....................................................................................11
3.5 Contacts (Phonebook)..............................................................................12
3.6 Speed dial .................................................................................................13
3.7 Make sure you have Internet ..................................................................13
4 Practice the basic functionality ..............................................................14
4.1 Ringer mode – normal / silent / vibrate only.........................................14
4.2 Access the internal user guide................................................................14
4.3 Calls ...........................................................................................................15
4.4 Keyboard...................................................................................................16
4.5 Message center ........................................................................................16
4.6 Pictures/Photos.........................................................................................17
4.7 SOS button ...............................................................................................18
4.8 Charging....................................................................................................18
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CONTENTS
5 Practice some features from "More…" functionality...........................19
5.1 WhatsApp .................................................................................................19
5.2 Internet ......................................................................................................19
5.3 Fun.............................................................................................................19
5.4 Camera ......................................................................................................20
5.5 Selfie..........................................................................................................20
5.6 Torch..........................................................................................................20
5.7 Pills (Medication reminder) .....................................................................20
5.8 Apps ..........................................................................................................21
5.9 Settings .....................................................................................................21
6 Instructions for caregiver/family member ............................................23
6.1 Register a person as a caregiver ............................................................23
6.2 Remote control of the M9500 by an external helper............................25
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CONTENTS
7 Appendix...................................................................................................26
7.1 Technical data...........................................................................................26
7.2 Service hotline..........................................................................................26
7.3 Tips on the battery ...................................................................................27
7.4 Intended use ............................................................................................27
7.5 Areas of use .............................................................................................27
7.6 Safety information ..................................................................................27
7.7 Power adapter plug..................................................................................29
7.8 Disposal.....................................................................................................29
7.9 Maintenance ............................................................................................29
7.10 Declaration of Conformity ......................................................................30
7.11 Trademarks ...............................................................................................30
7.12 Guarantee ................................................................................................31
8 Index..........................................................................................................32
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GET TO KNOW YOUR M9500
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15 16
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21 22

1 Get to know your M9500

Important: Before beginning please read the safety information on page
27.

1.1 At a glance

1 Torch button (long press) 2 Boost button (long press
whilst in a call to boost the
receiver volume) 3 Front camera 4 Receiver 5 Silent / Vibrate only /
Normal mode sound 6 Calls
Phone book, speed dial,
calls log 7 Message Center - SMS,
WhatsApp, email, etc. all in
one place 8 Pictures Center - View
received photos and videos
sent to you by
WhatsApp, email etc.
4
9 More . . .
Flashlight, camera, applications, settings etc.
10 Help - Technical assistance from
a family member 11 Built in User Guide 12 Back button 13 Home Button 14 Turn on/off the screen. 15 Volume up key 16 Volume down key 17 Headset socket 18 Main camera 19 Flashlight / Flash LED 20 Emergency call (SOS) key 21 Speaker 22 Micro-USB socket for charging
GET TO KNOW YOUR M9500

1.2 Delivery Contents

1 Mobile phone 1 Lithium Ion Battery
1 Battery charger 1 USB cable
1 Headset 1 SIM card adapter
1 Quick Start Guide

1.3 Insert SIM Card(s), Memory Card and Battery

Possible risk of swallowing small parts! The SIM card can be removed. Small children could swallow it. Please make sure that the SIM card is not bent or scratched. Avoid contact with water, dirt, or electrical charges. Your phone number is on the SIM card, and is not stored on the phone. If you use the SIM card from your previous phone then you will keep your phone number. It is highly recommended to copy your phone con­tacts from your previous phone to the SIM card before removing the SIM card and inserting it into the M9500.
The phone must be powered off!
Remove the back cover by sliding a fingernail in the small slot found on
the bottom side of the phone, and pulling the cover up.
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GET TO KNOW YOUR M9500
SIM1
SD
SIM2
If a battery is inserted, remove it.
The M9500 offers two equivalent SIM card holders in different sizes (slot
1 for standard SIM cards used in older mobile phones, and slot 2 for
micro SIM cards commonly used in smartphones). Depending on the
format of your SIM card, you can choose which SIM card holder you want
to use. Insert the SIM card(s) into the SIM card holder(s) with the gold
contacts facing down as shown in the sketch. Pay attention to the
position of the bevelled corner.
In addition, the device supports the simultaneous operation of two SIM
cards. This enables you to use cards from two different networks and/or
countries. Before making an outgoing call, sending a text message or
using data services the phone will prompt you to decide and chose which
SIM Card to use if you are using two at that time (depending on Android:
Settings -> Advanced settings -> SIM cards).
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GET TO KNOW YOUR M9500
NOTE: Both card slots (1=Standard SIM, 2=Micro SIM) support LTE (4G).
However, if you use two SIM cards at a time, the SIM card in slot 2 is
limited to UMTS/GSM (3G/2G).
You have the option to insert a micro SD card (max. 32 GB) to increase
the storage capacity. Slide the memory card, with the golden contacts
facing down, into the slot until it stops.
Insert the battery. In doing so, the battery’s contacts will be on the left and
point up. Press lightly on the bottom end of the battery until it snaps into
place (as shown above).
Place the back cover back onto the phone and press firmly all around the
edges until it snaps into place.

1.4 Charging the battery

Ensure that the battery is correctly installed before charging. Do not
remove the battery while the phone is charging. The phone could be
damaged as a result.
• When first starting your phone charge the battery for at least 4 hours.
Some batteries only reach their full capacity after multiple complete
charging/discharging cycles.
Insert the small plug of the charger into the mini USB charging socket (22
in the figure), ensuring the plug is inserted the correct way around. Do
not use excessive force when inserting the plug.
Connect the charger. For safety reasons use only the charger delivered
with phone.

1.5 Battery status

The current battery charge status is indicated in the display.
When the battery charge is low, a corresponding warning message appears
in the display. Charge the battery.
When the battery charge drops below the minimum status, the phone
switches off automatically.
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GET TO KNOW YOUR M9500

1.6 Turning On/Off your Mobile Phone

To turn on your phone hold the On-Off button (14 in the figure) at the side of
the phone down until the display lights up. Depending on the setting of your
SIM card you will then be prompted to enter your PIN.
Enter the SIM PIN and then click . The phone will log
onto the mobile phone network.
Note: The SIM-Code (the SIM card PIN), which you
received together with the SIM card, protects the SIM
card from use by unauthorized persons. The PIN2 code,
which you will receive together with certain SIM cards, is
required for access to certain services. If you enter the
PIN, or PIN2, incorrectly three times in a row you will be
prompted to enter the PUK or the PUK2 code. Please
contact your mobile phone company if you do not know
these codes.
To turn off your phone press “More“ -> “3“ -> “Power off“ and answer the
confirmation query.
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GET TO KNOW YOUR M9500
1
1
22

1.7 Sleep mode

After approx. 1 minute of non-use, the M9500 screen will automatically go
into “sleep mode” to save battery power and the screen will go dark.
To “wake” the phone, simply press the On-Off button (14 in the figure) at the
side of the phone briefly.

1.8 First use

When you turn on your phone for the first time, you will
be guided by an assistant.
You’ll see a Welcome screen.
Select the language you want by swiping with your
finger up or down on the screen (1) and then touch the
arrow (2) to continue.
Follow the instructions on the screen.
Note: To complete the setup process, it’s best to have a Wi-Fi connection,
but if you don't have, just skip this step.
Remark: With the Easy-to-use software, it's better not to use a lockscreen,
wheras it is suggested by Android wizard. Please skip this step.
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BASIC OPERATING INSTRUCTIONS

2 Basic Operating Instructions

• Your mobile phone is equipped with a touch screen which is used for the
actual operation of the phone.
The touch screen should not be scratched. Do not touch it with sharp
objects and do not let it come into contact with water. Do not touch the
screen if the glass is broken.
• To select a menu item, enter a digit when dialing a phone number, or type
a letter when writing a SMS, and for all other actions, press and hold the
desired tool on the touch-sensitive screen until a vibration is felt (about 1
second). This unique click feature allows error free operation of the
phone.
To return to the home screen from any situation, press the "Home" button
in the center under the screen (13 in the figure).
• To go back one step, press the "Back" button at the right hand side under
the screen (12 in the figure).
Whilst in a call, you can use the volume buttons on the side of the phone
to change the volume of the handset (15/16 in the figure).
Use the BOOST button (2 in the figure) to turn the amplification on or off
during a call. ATTENTION: This phone can produce very high volumes.
Use the torch button (1 in the figure) to turn the flashlight (18 in the
figure) on or off. To use this function, the screen must be switched on
(not in sleep mode). ATTENTION: The light is generated by a high-power
LED. Never light directly into eyes or optical devices.
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