Amped wireless Whole Home Smart Wi-Fi User Manual

User’s Guide
TM
Whole Home Smart Wi-Fi® Router
1
CONTENTS
INTRODUCTION .................................................. 3
GETTING STARTED .............................................. 4
Package Contents .................................................. 4
Status Lights ........................................................... 5
Buttons and Ports .................................................. 6
BASIC SETUP GUIDE ............................................ 7
Download the App ................................................. 7
Create Your Account .............................................. 7
Setup Your ALLY ..................................................... 8
Connect to ALLY ................................................... 10
Personalize your Wi-Fi Settings ........................... 12
WEB MENU SETUP (ALTERNATIVE TO APP SETUP) ....... 13
USING THE ALLY APP ......................................... 19
Home Screen ....................................................... 19
Wi-Fi Networks .................................................... 20
Guest Wi-Fi .......................................................... 22
Devices ................................................................. 24
AVG protection .................................................... 25
Block devices ........................................................ 26
Activity Alerts (Push Notifications) ...................... 27
User Profiles ......................................................... 28
Pause the Internet ............................................... 32
Activity Report ..................................................... 32
Website Filters ..................................................... 34
App Blocking ........................................................ 36
Curfew .................................................................. 37
Advanced settings ................................................ 38
Privacy settings .................................................... 39
WEB MENU ........................................................ 40
Welcome to the Dashboard ................................. 41
Wi-Fi Settings: Basic Settings (5.0GHz) ................ 42
Wi-Fi Settings: Guest Networks (5.0GHz) ............ 44
Wi-Fi Settings: Advanced Settings (5.0GHz) ......... 45
Wi-Fi Settings: Wireless Coverage (5.0GHz)......... 46
Wi-Fi Settings: Access Schedule (5.0GHz) ............ 46
Wi-Fi Settings: Wi-Fi Protected Setup (5.0GHz) ... 48
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Wi-Fi Settings: Basic Settings (2.4GHz) ................ 49
Wi-Fi Settings: Guest Networks (2.4GHz) ............ 51
Wi-Fi Settings: Advanced Settings (2.4GHz) ........ 52
Wi-Fi Settings: Wireless Coverage (2.4GHz) ........ 53
Wi-Fi Settings: Access Schedule (2.4GHz) ............ 53
Wi-Fi Settings: Wi-Fi Protected Setup (2.4GHz) ... 55
Network Settings: Local Network (LAN) .............. 56
Network Settings: Internet Network (WAN)........ 58
Network Settings: Advanced Settings .................. 60
Security Features: Block Websites ....................... 62
Security Features: User Access (MAC Filtering) ... 63
Security Features: User Access (IP Filtering) ........ 64
USB Storage: Local Sharing .................................. 65
USB Storage: FTP Server ...................................... 69
Firewall Settings: Port Filtering ............................ 70
Firewall Settings: Port Forwarding ...................... 71
Firewall Settings: DMZ (Demilitarized Zone)........ 72
Firewall Settings: Denial of Service ...................... 73
Quality of Service ................................................. 74
Management: System Status ............................... 75
Management: Network Statistics ........................ 76
Management: Dynamic DNS Settings .................. 77
Management: System Clock ................................ 78
Management: System Logs .................................. 79
Management: Upgrade Firmware........................ 80
Management: Save and Reload Settings ............. 82
Management: Access Code .................................. 83
TECHNICAL SPECIFICATION ................................ 83
DEFAULT SETTINGS ............................................ 85
TROUBLESHOOTING & SUPPORT INFO ............... 86
WARRANTY AND REGULATORY INFO ............... 112
LEGAL NOTICES & DISCLAIMERS ...................... 120
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INTRODUCTION
Thank you for purchasing The ALLY Plus- Whole Home Smart Wi-Fi System. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions, please feel free to contact us. We’d love to hear from you and thank you for your support!
Email: sales@ampedwireless.com
Call: 888-573-8830
Web: www.ampedwireless.com
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GETTING STARTED
Package Contents
Check to make sure you have all the contents within your package:
ALLY Router RJ-45 Ethernet Cable Power Adapter Setup Guide
5
Status Lights
6
Buttons and Ports
7
BASIC SETUP GUIDE
Download the App
Download the Amped Wireless ALLY app on your Android or iOS device. Search for ALLY Whole Home Wi-Fi System on the Google Play or Apple Store, or visit
www.ampedwireless.com/allyapp We support Android 4.4+ and iOS 9+.
Create Your Account
Open the App and create your account. The account allows you to securely manage your ALLY from anywhere and from any device.
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Setup Your ALLY
Follow the steps in the app to get your ALLY up and running.
Unplug your Modem
Power off the modem by disconnecting the modem’s power adapter from the power
outlet. If your modem has a backup battery, remove the backup battery from your modem.
Reboot your Modem
Plug in your modem’s power adapter and backup battery (if available):
9
Power on ALLY
Locate your ALLY Router and the power adapter that goes with the ALLY Router (the power adapter with the white sticker) Attach one end of the power adapter to an available power outlet and the other to the white PWR port on the back of the ALLY Router
Connect ALLY to your Modem
Connect the ALLY Router to your modem using the included blue Ethernet cable. One end of the cable should be already attached to the blue Modem port on the ALLY Router. The other end should be connected to your modem.
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Connect to ALLY
After you have connected the ALLY to your modem you will be asked to connect to the ALLY’s Wi-Fi network as shown on the screens to the right. The upper screen is what iOS users will see while the lower screen is what Android users will see.
Leave the ALLY App and go to your phone’s Wi-Fi settings. Find the Wi-Fi network named: Amped_ALLY_XXXX and connect to it.
Once you have connected return to the ALLY App
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Internet Connection Detection
The ALLY App will try to detect your Internet settings and configure the ALLY Router. Please be patient. Once your connection has been successfully configured you will be directed to configure your Wi-Fi network settings.
If there is a problem with the configuration, the app will notify you of the issue as shown in the screen on the lower right. At this point, please tap Check your ALLY Setup to ensure you have connected your hardware correctly or if you choose to manually enter your configuration settings tap the selection to do so (Do this for static IP, PPPoE or other non DHCP, based installations). If you continue to have problems, contact our Elite Support department at 888-573-8820.
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Personalize your Wi-Fi Settings
If your Internet connection was configured successfully you will see the “Personalize your Network” screen where you can give your Wi-Fi network a new name and password. You
may also choose to have the ALLY app generate a password for you. Note: You may choose to use the same network name and password for both 2.4GHz and 5GHz networks or choose individual ones for each. 2.4GHz networks will have longer
range while 5GHz networks have faster speeds is the more optimal network for media streaming and other data intensive devices.
Summary
Once you have successfully named your network and selected a password you will be directed to the summary of your settings. Tap continue to begin customizing your ALLY experience.
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WEB MENU SETUP (ALTERNATIVE TO APP SETUP)
The ALLY is meant to be installed using the ALLY app. If you reached this section and have not begun setup yet, please refer to the Basic Setup Guide on page 7. In the case that you do not have an Android 4.4+ or iOS
9+ device and still wish to use the ALLY without the ALLY app, follow the instructions below.
Note: We strongly recommend that you use the ALLY App to enjoy the overall experience of the ALLY system.
If you have already configured your ALLY using the app you will need to access your ALLY app to obtain the access code to access the web menu.
a) Power on the ALLY Router and attach the included Ethernet cable to your modem and the other end
to the modem port of the router.
b) Connect your PC or tablet to the ALLY Wi-Fi network: Amped_ALLY_XXXX c) Open your web browser. d) Type http://setup.ampedwireless.com
into the web address bar.
e) If the web menu fails to open, type the following IP
address into your web address bar:
http://192.168.3.1
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Welcome to the Setup Wizard
If this is your first time setting up the Router, the Setup Wizard should automatically load.
If you wish to manually configure your router you can also choose to skip the Setup Wizard.
Double check that the modem is connected to the Router’s
Modem port.
Click Next to continue.
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If the Dashboard loads (see right image) instead of the Setup Wizard, scroll to the bottom and click the Setup Wizard button to access the Wizard.
Internet Connection Detection
The Wizard will try to detect your Internet settings and configure the router. Please be patient.
If there is a problem with the Automatic Configuration, the wizard will notify you of the issue. If you continue to have problems, contact our Elite Support department at 888­573-8820.
If the Internet connection detection was successful, you will see a green check mark.
Click Next to continue.
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Personalize your Wi-Fi Settings
The default ID of your 5GHz and 2.4GHz Wi-Fi network is:
Amped_ALLY_XXXX
To change it, enter a new name in the SSID field. Users connecting wirelessly to the Router will use these IDs to identify your wireless network.
There is no default security key.
To change them, enter a new key in the Security Key field for both 2.4GHz and 5GHz networks. The keys must be at least 8 characters long.
Click Next to apply your settings.
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Create a Password for your Router
This password is NOT your Wi-Fi network password. This password is to access the web menu of the Router to access additional router settings. Leave this blank if you do not wish to have a password.
Click Apply to save your settings.
The Router will reboot. This process may take up to 1 minute. The page will automatically reload after the countdown. If it does not, you may need to manually refresh the page or check your connection to the Router.
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Setup Summary
Once the Router has rebooted, it will load the Setup Summary page and provide you with the details of your setup. It is recommended that you print this page for your records.
Open a new web browser window and check that you have access to the Internet.
At this time, you may disconnect from the Router and start a wireless connection.
If you have any wired devices that you would like to attach to the Router you may do so now as well.
Enjoy your new Amped Wireless network!
If there is a new firmware update available, you will be prompted to update the firmware. To do so click “Update”
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USING THE ALLY APP
Home Screen
Home screen lets you see the status of your network and access all of ALLY’s
features.
a) Network status (top section):
If online, it says “ALLY is online” and section color is
green
If offline, it says “ALLY is offline” and section color is red b) Settings: Check for updates, change Wi-Fi passwords and more. c) Users: View and create user profiles. The number in the button
represents the number of users you have created on your network.
d) Devices: Manage and view the devices on your network. The
number in the button represents the number of devices that have connected to your network.
e) Activity: Get a glance of recent network activities (e.g., when a new device joins your network)
a
b
c
d
e
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Wi-Fi Networks
Find your Wi-Fi passwords
a) Open the ALLY app b) On the Home screen, tap the Devices button to open the Connected Devices list. Tap the + sign
in the top-right corner. Here you can see the network names and passwords for all your Wi-Fi networks.
NOTE: You should be careful about who you give your passwords to.
Change the Wi-Fi network name and password
a) Open the ALLY app b) On the Home screen, tap the gear icon
in the upper-right corner to open the Settings menu.
c) Under the Network section, tap Edit Wi-
Fi Networks.
d) To edit, tap the network name or the network password. Enter a new network name and/or
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network password.
NOTE: Passwords must be 8 to max 15 characters long.
TIP: Tap the magic wand to create a strong password automatically.
e) When done, tap Save.
Using the 2.4GHz and 5GHz bands
a) ALLY has two separate Wi-Fi networks – one for the 2.4GHz band and another for the 5GHz band.
So you can connect your devices to the band you want.
b) The 5GHz network is faster than the 2.4GHz network but the 2.4GHz will have more range. c) Older devices may only support the 2.4GHz band.
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Guest Wi-Fi
Guest Wi-Fi allows you to share your Wi-Fi with visitors without giving them access to your main network where all your personal devices are communicating
To turn on the Guest Wi-Fi
a) Open the ALLY app b) On the Home screen, tap the gear icon in the
upper-right corner to open the Settings menu.
c) Under the Guest Network section, toggle the
Guest Wi-Fi switch to turn on.
You can disable the Guest Wi-Fi at any time by following the same steps.
a) Edit Guest Wi-Fi
a) On the Home screen, tap the gear icon in the upper-right corner to open the Settings menu. b) Under the Guest Network section, tap Edit Guest Wi-Fi Network. c) To edit, tap the network name or the network password. Enter a new network name and/or
network password. Passwords must be 8 to max 15 characters long. TIP: Tap the magic wand to create a strong password automatically.
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d) When done, tap Save.
Find the Guest Wi-Fi password
a) Open the ALLY app b) On the Home screen, tap the Devices button to open the Connected Devices list. c) On the Devices screen, tap the + sign in the top-right corner. d) Tap Guest to see the name and password of your Guest Wi-Fi network.
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Devices
Devices screen lets you see all registered devices in your network, status of these devices i.e. whether they are online or offline and their host/manufacturer names
Tap on a device in the list to view and edit Device Settings. Device Settings allows you to Block the device from the network, assign the device to a different user, and change device details.
o Edit: Rename device o Block button: Tap to block device. o User: Assign the device to a different user
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AVG protection
AVG protection helps you protect the devices on your network from malware and phishing attacks by blocking harmful websites
To enable AVG protection:
a) On the Home screen, tap the gear icon in the upper-right corner to open the Settings menu. b) Under the Security section, tap AVG protection. c) Toggle the Online Shield switch to turn on.
You can turn off AVG protection at any time by following the same steps.
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Block devices
ALLY gives you the power to block devices from accessing your network.
To Block a device
a) On the Home screen, tap Devices. b) Select the device that you want to block from the list. c) Tap Block on the Device Settings screen.
To Unblock, tap again.
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Activity Alerts (Push Notifications)
ALLY notifies you of important events on your network so you are always in control of what is happening for example when a new device joins your network
You can enable or disable Activity Alerts by adjusting your phone’s push notification settings.
a) For iOS devices: Go to your device’s Settings
and then Notifications. Scroll down to find ALLY. Click on Notifications. Toggle Allow Notifications to On or Off.
b) For Android devices: Go to your device’s
Settings. Scroll down to Sounds and Notifications. Tap App Notifications. Scroll down to ALLY. Turn notifications on or off.
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User Profiles
User Profiles allow you to customize your kids’ online experience, set Internet-free moments, and keep a tab on what your kids’ are up to.
a) Edit: Change the profile name and photo, or delete the profile b) Pause button: Pause the Internet for the User and all of their associated
devices
c) Devices: See what devices are assigned to the User d) Activity Report: View online activity e) Website Filters: Adjust filter settings and block specific websites f) App Blocking: Block apps and services g) Curfew: Set a time for when you want to stop Internet access
c b d
e
g
f
a
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To create User Profiles for your family members
a) On the Home screen, tap Users. b) Tap the + sign in the top-right corner to Create a New User. c) Enter a name and add a photo (optional). d) Select the devices that you’d like to assign to the profile.
NOTE: ALLY will apply the profile settings to the devices that you select. A device can be assigned to only one user profile at a time.
e) Tap done in the upper-right corner.
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