Amped Wireless AR1900L User Manual
Let’s Get Started
AR1900L/ART19B/AE
What You Need
ALLY Router
ALLY Extender
Ethernet Cable
Power Adapters
Not in the box:
Android or iOS device with Internet
Broadband Modem
© 2017 Amped Wireless / Newo Corporation. All rights reserved.
X1900L/AEXT19B
Download the App
1 Create Your Wi-Fi Network
Download the Amped Wireless ALLY app on your
Android or iOS device. Search for ALLY Whole Home
Wi-Fi System on the Google Play or Apple Store, or visit
ampedwireless.com/allyapp. We support Android 4.4+
and iOS 9+.
Create Your Account
2
Open the App and create your account. The account
allows you to securely manage your ALLY from anywhere
4
At the end of the setup, you will be asked to create a
name and password for your new Wi-Fi networks.
Tip: The 5GHz network is faster than the 2.4GHz
network, but a 2.4GHz will have more range.
5
Connect Devices & Explore the App
Your Wi-Fi is now up and running. Connect devices to your new network and add
User Profiles. Also, check out ALLY's security and parental control features.
and from any device.
Settings
Check for updates, change
Wi-Fi passwords and more
Users
See and create user profiles
3
Set Up Your ALLY
Follow the steps in the app to get your ALLY up and
running. Once ALLY is on, go to your phone’s Wi-Fi
settings and connect to Amped_ALLY_XXXX. This will
Devices
View and block connecting devices
Activity
Get a glance of recent
network activities
allow the app to verify and prepare ALLY for the next
step. Return to the ALLY app after you’ve connected.
1 2 3
Network Settings
AVG Protection
Guests
Create a guest network
Updates
Check for app or
firmware updates
6
Set Up Your ALLY Extender
Find a spot halfway between your ALLY Router and the far end of your
1.
home. If you have a two story home, it is recommended that your ALLY
Router and ALLY Extender are on opposite floors.
Power on the ALLY Extender using the included power adapter with the
2.
yellow sticker.
Wait about 3 minutes, or until the LED stops blinking and turns a solid
3.
green, orange or red. If the light is green or orange, then you've found a
good spot. If the light turns solid or blinking red, then the ALLY Extender is
too far from the ALLY Router. Move it closer and try again until the light
turns solid green or orange.
Do This
When the LED is solid green,
the Extender is placed in a good
spot. Orange is sufficient, but
green will perform better.
Internet
Modem
ALLY
Router
ALLY
Extender
Not This
When the LED is red, the Extender
is too far from Router and will not
work. Move it closer.
Internet
Modem
ALLY
Router
ALLY
Extender
Status Lights
Buttons & Ports
Get Answers
ALLY Router ALLY Extender
Solid - Internet Connection OK
Solid - 70 to 100% Connection
strength with the ALLY Router
Solid - No Internet Connection
Solid - 60 to 69% Connection
strength with the ALLY Router
Slow Blinking - Loading new
firmware, booting up, or Sync/WPS
connection initiated
Solid - 0 to 59% Connection
strength with the ALLY Router
Fast Blinking - Resetting to default
factory settings
Slow Blinking - No connection
to the Router has been established
Slow Blinking - Loading new
firmware, booting up, or Sync
connection initiated
Fast Blinking - Resetting to
default factory settings
ALLY Router
e the power adapter
Us
with the white sticker
ALLY Extender
Use the power adapter
with the yellow sticker
PWR WPS /
PWR WPS /
MODEM 1 2 3
Modem Port Wired PortsPower Port
NETWORK
Wired PortPower Port
SYNC
SYNC
During setup on the ALLY app, I get an error message that says: "No Internet
Detected" and I cannot finish the setup.
Reset your modem by holding down the Reset button located on the back of the modem for approxi-
a)
mately five seconds. Try the automatic configuration again.
Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP
b)
settings. You can set Static IP using the ALLY app by running through the setup process and tapping
"Manually configure your ALLY" when the Connection Error page appears.
c)
DSL Connections: Your Internet connection may require login information. If you are using PPPoE mode,
you will need to manually configure your Internet connection settings and obtain your username and
password. You can set a PPPoE connection using the ALLY app by running through the setup process
and tapping "Manually configure your ALLY" when the Connection Error page appears.
My Wi-Fi coverage is poor or my Wi-Fi speeds seem slow. It doesn’t seem
like my ALLY Extender is working.
Power on the ALLY Extender and check that the status LED is either green or orange. If the color is
a)
red this means the ALLY Extender is too far from the ALLY Router. Power off the ALLY Extender and
move it to a location closer to the ALLY Router and power it on again. Check that the ALLY Extender
LED is green or orange. If it is still red repeat the above steps.
b)
If the ALLY Extender LED is flashing red, this means it does not have a connection to the ALLY Router.
Check that the ALLY Router is powered on. If it is, reboot the ALLY Extender by powering it off and
back on. If the LED remains flashing red, move the ALLY Extender closer to the ALLY Router and check
again until the LED turns green or orange.
If your LED remains flashing red after trying (a) and (b), please contact Elite Support.
c)
I see an error "No Connection to ALLY" when using the ALLY app.
The ALLY Router and the ALLY app can no longer communicate. Check that the ALLY Router is
a)
connected to the modem correctly. Reboot your modem or the ALLY Router if necessary.
How can I remove my ALLY Router from my ALLY app account?
Go to the ALLY app and tap on the settings icon on the top right corner of the home screen. From the
a)
settings screen tap "Erase all data & disconnect ALLY". This will remove your ALLY Router and allow
you to set the ALLY Router to a new account or an existing account.
I wish to configure advanced settings on the Router, such as changing Wi-Fi
channels, configuring port forwarding, USB storage, etc.
To access the advanced settings menu, connect to the ALLY’s Wi-Fi network. Open a web browser
a)
and go to: http://setup.ampedwireless.com. You will be prompted for a password which can be found
on the ALLY app by going to Settings (icon on the top right corner of the status page) and then going
to Advanced settings. Some features on the Web Menu will be disabled when the Router is in use with
the ALLY app.
I wish to use the ALLY Router and Extender without the app. How do I do this?
If you have never set the ALLY Router up using the ALLY app follow these steps: Power on the ALLY Router
a)
and connect to the ALLY’s Wi-Fi network. Open a web browser and go to: http://setup.ampedwireless.com
to access the web menu and web based setup wizard. Follow the steps to configure your ALLY Router.
b)
If you have previously configured the ALLY Router using the ALLY app and you wish to no longer use the
ALLY app with the Router follow these steps: While the ALLY Router is powered on, reset the ALLY Router
by pressing the Reset button on the bottom of the Router for 10 seconds. The status light should blink
rapidly when the Router has been reset. Once this is done, follow the steps in (a) to configure the Router
using the Web Menu.
If you are experiencing problems with your
ALLY setup, please contact our Elite Support.
1-800-573-8820 or 1-909-217-3168 | techsupport@ampedwireless.com | www.ampedwireless.com/support
54 6 7
© 2017 Amped Wireless / Newo Corporation. All rights reserved.
ALLY12B / ALLY19B v031717
Regulatory & Legal
TM
1900
Whole Home Smart Wi-Fi® System
AR1900L & AEX1900L
Regulatory Information
FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC
Rules and Regulations. Operation of this device is subject to the following two (2) conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
FCC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try and correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the distance between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device
that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or
transmitter. Avoid use of this product near water or during an electrical storm as there may be a remote risk
of electrical shock from lighting. This product may contain lead, known to the State of California to cause
cancer, and birth defects or other reproductive harm. Wash hands after handling. This device must always be
used with a Listed Computer or device.
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible. This device is restricted to indoor use when operated in the 5.15 to 5.25 GHz
frequency range.
FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential
for harmful interference to co-channel Mobile Satellite systems.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm
between the radiator & your body.
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm
from all persons and must not be co-located or operating in conjunction with any other antenna or
transmitter.
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