Ameriphone XL-25S User Manual

© AMERIPHONE, Inc. XL-25s 5270-2931 1 9/01

∆

M04100 XL-25s

®

XL

DIALOGUE

XL-25s

Amplified telephone for Louder & more Clear Calls

(Line Powered)

Operating Instructions

©AMERIPHONE, Inc., 12082 Western Avenue, Garden Grove, CA 92841 [phone] or [phone] VOICE,
[phone] or [phone] TTY [phone] FAX email: [e-mail] www .ameriphone.com

Important Safety
Instructions

When using your telephone equipment, always follow
basic safety precautions to reduce the risk of fire, electric
shock, and injury to persons, including the following:

1. Read and understand all instructions. Observe all
warnings and other markings on the product.

2. During thunderstorms, avoid using telephones except
cordless models. There may be a slight chance of
electric shock from lightning.

3. Do not use a telephone near a gas leak. If you sus­pect a gas leak, report it immediately, but use a tele­phone away from the area where gas is leaking.

4. Do not use this product near water, or when you are
wet. For example, do not use it in a wet basement or
shower, or next to a swimming pool, bathtub, kitchen
sink or laundry tub. Do not use liquids or aerosol
sprays for cleaning. If the product comes in contact
with any liquids, unplug any phone line or power cord
immediately. Do not plug the product back in until it
has dried thoroughly.

5. Install this product in a protected location where no
one can trip over any phone line or power cord.
Protect cords from damage or abrasion.

6. If this product does not operate normally, review the
“Troubleshooting” section. If you cannot resolve the
problem, or if the product is damaged, refer to the
Ameriphone Warranty. Do not open this product
except as may be directed in this owner’s manual.
Opening this product or reassembling it incorrectly
may expose you to hazardous voltages or other risks.
Opening this product automatically voids the warranty.

7. If this product uses batteries as power back-up during
power outages, replace batteries only as described in
this owner’s manual. Do not burn or puncture used
batteries — they contain caustic chemicals.

8. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the fol­lowing conditions:
A. When the power supply cord or plug is damaged

or frayed.
B. If liquid has been spilled on the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by follow-

ing the operating instructions. Adjust only those

controls that are covered by the operating instruc-

tions because improper adjustment of other con-

trols may result in further damage.
E. If the product has been dropped or appears

damaged.
F. If the product exhibits a distinct change in perfor-

mance.

9. If this product has a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do not
defeat the purpose of these plugs. If they do not fit in
your outlet, the outlet should be replaced by an
electrician.

ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS

NOTICE: The Canadian Department of Communications
label identifies certified equipment. This certification means
that the equipment meets certain telecommunications net­work protective, operational and safety requirements. The
Department does not guarantee the equipment will operate
to the user's satisfaction.

Before installing the equipment, users should ensure that it
is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. The
customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be made
by an authorized Canadian maintenance facility designat­ed by the supplier. Any repairs or alteration made by the
user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the
user to disconnect the equipment.
Users should ensure for their own protection that the electri­cal ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly
important in rural areas.

CAUTION: Users should not attempt to make such connec­tions themselves, but should contact the appropriate electric
inspection authority, or electrician, as soon as possible.

NOTICE: The LOAD NUMBER (LN) assigned to each
terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the
device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to
the requirement that the sum of the load numbers of all
devices does not exceed 100.

SAVE THESE INSTRUCTIONS

Contents

Introducing the Dialogue XL-25s ............................................................2

Warranty Service ......................................................................................2

Sales Receipt ............................................................................................2

Help from Ameriphone................................................................................2

Features ..................................................................................................3

Setting up Your Dialogue XL-25s ..............................................................4

Installing Back up Batteries ..........................................................................4

Connecting for Desk or Wall Mount ............................................................4

Desktop Use........................................................................................4

Wall Mounts........................................................................................5

Using Y our Dialogue XL-25s......................................................................6

Outgoing Voice Volume ..............................................................................6

Incoming Voice Volume ..............................................................................6

Ringer Volume and Pitch ..............................................................................7

Hold ........................................................................................................7

Last Number Redial ....................................................................................7

Flash ........................................................................................................8

Special Features ......................................................................................9

Programming the Memory Buttons ................................................................9

Direct Audio Output ..................................................................................10

Troubleshooting Chart ............................................................................11

FCC Statement ......................................................................................11

Warranty ................................................................................................12

Specifications ..........................................................................................13

Index ......................................................................................................13

1

Introducing the
Dialogue XL-25s

Thank you for selecting the amplified
telephone Dialogue XL-25s from
Ameriphone. These Operating
Instructions and the associated Quick
Operating Guide provide you with the
information you need to use your
Dialogue XL-25s effectively and safely.
Read this manual thoroughly before
using your telephone. Keep the manual
near the telephone for easy reference.

Warranty Service

Your telephone is designed to provide
years of quality service. But, should the
phone malfunction and the Trouble­shooting Chart on page 11 not resolve
the problem, follow the Warranty pro­cedure on page 12.

Sales Receipt

Be sure to save your sales receipt as
proof of purchase date should you
need warranty service.

Help from Ameriphone

For help with using your Dialogue
XL-25s, call our Customer Relations
department at 714-897-0808.

Please make sure your Dialogue XL-25s
package includes the items shown in
Figure 1.

OPERATING

INSTRUCTIONS

AND

QUICK GUIDE

DIALOGUE XL-25S

Handset

Base Unit

Telephone Line Cords

Handset
Coil Cord

Operating Guides

Figure 1 - Package Components

Phone Base Plate

2

Features on the
Dialogue XL-25s

RING TONE switch
AUDIO OUTPUT jack

Phone line connection

RINGER volume switch
TONE/PULSE switch

Phone number
directory

MEMORY button

REDIAL button
FLASH button

OUTVOL outgoing

volume slider

AMPLIFY button

PROG program button

Figure 2 - Base Unit Controls

3

IN VOL

incoming
volume
slider

HOLD

button

Setting up Your
Dialogue XL-25s

There are four steps involved in
setting up your Dialogue XL-25s.

• Insert one 9 volt alkaline batter y
for extra bright ring flasher
(optional)

Note:

For your safety always unplug the
phone line before you install or replace
the backup battery.

• Decide if you want the phone to

sit on a desk or hang on the wall.

• Connect the telephone components.

• Program up to to 12 telephone

numbers to call with the press of
a memory button.

• Setup special features

Installing the Backup Batteries

To add extra brightness to the
Dialogue XL-25s’s ring flasher when
you receive calls, install one 9 Volt
alkaline battery (not included).

Note:

For your safety always unplug the
phone line before you install or replace
the backup battery.

To install new battery:

1. Slide open the battery compart-­ment cover on the bottom of the
telephone, (Figure 3).

2. Install one fresh 9-volt battery.
The battery indicator on the
base unit will light up if the
battery is running low.

Setting the Dial Mode

Set the dial mode switch to T (tone)
if you have touch tone service.
Set the switch to P (pulse) if you have
rotary dialing.

Connecting for Desk or Wall Mount

Desktop Use

1. Connect the telephone line cord
and the handset cord to the
telephone as shown in Figure 4.

Figure 4 - Connecting the

Components

4

Figure 3

3. Plug in the short phone line
cord and mount the phone as
shown in Figure 7.

4. See Desktop Use section
and follow steps 1 and 2.

Setting up Your
Dialogue XL-25s (continued)

2. Plug the AC adapter into an
electric outlet and into the
telephone as shown in Figure 4.

3. Lift the handset and listen for a
dial tone.

The phone is ready to use.

Wall Mount

1. Pull the handset hook out as
shown in Figure 5 and reverse
its position so that the hook
points up and will hold the
handset when you hang up.

2. Inser t the tabs of the phone
base into the slots in the lower
position of the base as shown
in Figure 6. Push the phone
base in and down firmly until it
snaps into place.

M

A

N

U

A

L

A

U

T

O

Figure 7 - Wall mounting

installation

5

Figure 5 - Reversing the Hook

M

AN

UAL

A

UTO

Figure 6 - Phone Base for Wall

Mounting

Using Y our Dialogue XL-25s

Note: In standard use of the

Dialogue XL-25s, the amplifier turns
off whenever you hang up the tele­phone. This is a useful feature if
many people use the phone. If you
want the amplifier to always remain
on at the most recent volume setting,
slide the switch on the back of the
phone, as shown in Figure 10.

Incoming V oice V olume

The Dialogue XL-25s provides extra
volume (12+dB) to increase incoming
sound. To increase incoming sound:

Outgoing V oice V olume

1. Press the OUT V OL AMPLIFY
button as shown in Figure 8 to turn
the outgoing voice amplifier on or off.

2. Adjust the outgoing speech volume
by moving the OUT VOL slide
control in Figure 9.

The amplification
gives you up to 18+dB of sound
boost. Slide the control button to
the right to amplify your voice. Ask
the person you are calling if they
can hear you. Continue to adjust
volume until the other party can
hear you.

Note: Whether you speak loud or
soft an internal Automatic Level
Control Circuit will maintain a normal
output level with crisp, distortion-free
sound.

Figure 9 - Volume Slide Control

Figure 8 - AMPLIFY Button

Figure 10 - Internal Amplifier On/Off

6

Using Y our Dialogue XL-25s
(Continued)

1. Adjust the IN VOL slide control in
Figure 11 to suit your hearing.

Ringer Volume and Pitch

1. You can adjust the RINGER
VOLUME as high as 75+

decibels. The settings available
are OFF, LO and HI as shown
in Figure 12.

2. The RING T ONE has two pitch
settings: LO and HI.

Figure 11 - Tone Slide Control

Figure 12 - Ringer Volume & Pitch

Hold

To put the line on hold, press the
HOLD button and return the handset
to its cradle. You will notice the red
indicator light comes on.
Note: If you pick up an extension
phone on the same line when the
Dialogue XL-25s is on

HOLD, the
line will disconnect and you can
continue your conversation on the
extension phone.

Last Number Redial

To redial the last number dialed with
the Dialogue XL-25s phone, lift the
handset and press REDIAL.

Figure 13 - Hold Button

7

Figure 14 - Redial Button

Using Y our Dialogue XL-25s
(Continued)

Flash

Press the FLASH button shown in
Figure 15 to access special services
available from your local phone
company such as Call Waiting and
3-Way Calling.

Figure 15 - Flash Button

8

Special Features

Programming the Memory
Buttons

You can automatically dial twelve
programmed telephone numbers
using the memory buttons shown in
Figure 16. Each button can be pro­grammed (or reprogrammed using
the same procedure) for a phone
number up to 16 digits long.

To program a button, follow these
steps:

Figure 16 - Memory Buttons

Figure 17 - PROG Button

1. Lift the handset and press PROG

as shown in Figure 17.

2. Enter the phone number on the

keypad (Figure 18) just as you
would dial it normally.

3. Press

PROG (Figure 17) once

again.

4. Press a memory button (Figure 16)

to store this number on that button.

5. Immediately hang up the handset.

Note: Any number previously
stored at that button number will
be overwritten.

6. To change a stored number,

repeat the programming process
starting with step 1.

Figure 18 - Telephone Keypad

9

Special Features
(Continued)

Direct Audio Output

The AUDIO OUTPUT socket allows
you to connect the Dialogue XL-25s
audio output to an assistive listening
devices.

To use this port, plug in a compatible
auxiliary cable and connect it to your
assistive listening device. Speak into
the handset when you use the Audio
Output connection.

Figure 19 - Audio Output Socket

10

Troubleshooting Chart

The DIALOGUE XL-25s has been registered
with the Federal Communications Commission
(FCC) and complies with the standards in Part
68 of the FCC Rules.

FCC compliant telephone cords and modular
plugs are provided with this telephone. Your
telephone company is required by the FCC to
allow you to connect FCC registered tele­phone equipment to their telephone lines.

The FCC requires that upon request of your
local telephone company, you provide the
FCC registration number and Ringer
Equiva-lence Number (REN) of your telephone
equipment, both noted on the underside of the
Dialogue XL-25s.

Your Dialogue XL-25s has been tested and
found to meet the standards for a Class B
digital device, as specified in Part 15 of the
FCC Rules. These specifications are designed
to provide against interference with radio and
television reception in a residential installa­tion. There is no guarantee that interference
will not occur in a particular installation. If
your Ameriphone product causes interference
with radio or television reception when in use,
you might correct that interference with any
one or all of these measures:

1. Where it can be done safely, reorient the

receiving television or radio antenna.

2. To the extent possible, relocate the televi-

sion, radio or other receiver with respect
to the telephone equipment.

3. If your telephone product runs on AC

power, plug it into an AC outlet that is
not on the same circuit as the one used
by your radio or television.

CAUSE AND
CORRECTIVE
ACTION

Check all phone
cord connections.
No number stored
in that memory

button. See:
“Programming the
Memory buttons”.

See “Setting Up
Your Phone” to
reset the dial
mode switch.

Make sure the
ringer is not set to
the OFF position.

Check and replace
the 9 Volt battery

SYMPTOM

No dial tone

No number
dialed when
memory
button pressed

Call cannot
be dialed,
or dials
very slowly

An incoming
call does not
produce an
audible ring

Ring flasher
not very bright

FCC Statement

The chart below will help you solve
most problems that may arise during
operation of your telephone.
Should the difficulty continue, contact
Ameriphone or your authorized
dealer for assistance.

11

Warranty

This warranty applies only to Ameriphone
products that are purchased and used in the
United States or Canada.

Ameriphone warrants the Dialogue XL-25s
telephone against any defect in materials or
workmanship for the period of one year from
the date of purchase.

If your Ameriphone product is defective and
returned within 30 days of the date of
purchase, your Ameriphone dealer will
replace it at no charge.

If returned after 30 days but within one year
from the date of purchase, we will repair or
replace it at no charge. In the repair of your
Dialogue XL-25s, we may use new or
reconditioned replacement parts. If we elect
to replace your Dialogue XL-25s, we may
replace it with a new or reconditioned
product of the same or similar design. Repair
or replacement will be warranted for either
90 days or the remaining time on the original
warranty period, whichever is longer.

Implied warranties, including those of fitness
for a particular purpose and merchantability
(an unwritten warranty that the product is fit
for ordinary use), are limited to one year from
date of purchase. We will not pay for loss of
time, inconvenience, loss of use of your
Dialogue XL-25s phone, or property damage
caused by your Dialogue XL-25s phone or its
failure to work, or any other incidental or
consequential damages. Some states do not
allow limitations on how long an implied
warranty lasts or the exclusion of incidental or
consequential damages, so the above

exclusions or limitations may not apply to
you.

To get warranty service for your Dialogue
XL-25s phone, you must provide proof of the
purchase date. Within 30 days of the date of
purchase, return your Dialogue XL-25s to the
place where you purchased it for immediate
replacement. After 30 days, call Ameriphone
at 800-874-3005 voice or 800-772-2889
TTY for the authorized service center nearest
you. You must prepay all shipping costs. We
suggest you save the original package
materials in the event you need to ship the
Dialogue XL-25s. When shipping for warranty
repair, include your name, address, phone
number, proof of purchase, and a description
of the problem. After repairing the product,
we, (or the service center) will ship it back to
you at no cost within the United States and
Canada. CANADIAN RESIDENTS: call
ameriphone at 800-874-3005, 800-772­2889 TTY for instructions.

This warranty does not cover defects resulting
from accidents, damage while in transit to our
service location, alterations, unauthorized
repair, failure to follow instructions, misuse,
use outside the United States or Canada, fire,
flood, and acts of God. Nor do we warrant
the product to be compatible with any
particular telephone equipment, party line,
key telephone systems or more sophisticated
switching systems. If your Dialogue XL-25s is
not covered by this warranty, call us at
800-874-3005 voice or 800-772-2889 TTY
for advice as to whether we will repair your
Dialogue XL-25s and other repair information.
The repair shall be warranted for 90 days.

12

Specifications

Outgoing V olume Control

0 - 18+dB

Incoming V olume Control

0 - 12+dB

Dimensions

Size: 9

1

/2" x 7" x 31/4"

Weight: 2.52 lbs.

Power Requirements

One 9 Volt alkaline battery for ring
flasher operation only.

(not included)

CSA / NRTL Listed
FCC and DOC Approved

Connecting for Desk or Wall Mount

Desktop Use ..........................4

Wall Mount ..........................5

Direct Audio Output ..................10

Features......................................3

Flash..........................................8

Help from Ameriphone ................2

Hold ..........................................7

Outgoing Voice Volume................6

Incoming Voice Volume ................6

Installing the Backup Batteries ......4

Last Number Redial......................7

Programming the

Memory Buttons ....................9

Ringer Volume and Pitch ..............7

Sales Receipt ..............................2

Troubleshooting ........................11

Warranty Service ........................2

DIALOGUE XL-25s and AMERIPHONE
are registered trademarks of
AMERIPHONE, INC.
Precision engineered in the U.S.A.

Index

13