Ameriphone RC-200, RC-100 User Manual

RC

DIALOGUE

RC

REMOTE CONTROL

SPEAKERPHONE

Model RC-100 and RC-200

Operating Instructions

520001

1/03 RC M0168

∆

2

Ameriphone products are manufactured by Walker, a Division of Plantronics, Inc.
©2002 Plantronics, Inc. All rights reserved. Ameriphone, Amplifying Your Life, and Walker
are trademarks or registered trademarks of Plantronics, Inc.

®

When using your telephone equipment, always follow
basic safety precautions to reduce the risk of fire, elec­tric shock, and injury to persons, including the follow­ing:

1. Read and understand all Instructions. Observe all
warnings and other markings on the product.

2. During thunderstorms, avoid using telephones
except cordless models. There may be a slight
chance of electric shock from lightning.

3. Do not use a telephone near a gas leak. If you
suspect a gas leak, report it immediately, but use
a telephone away from the area where gas is
leaking.

4. Do not use this product near water, or when you
are wet. For example, do not use it in a wet base­ment or shower, or next to a swimming pool, bath­tub, kitchen sink or laundry tub. Do not use
liquids or aerosol sprays for cleaning. If the
product comes in contact with any liquids, unplug
any line or power cord immediately. Do not plug
the product back in until it has dried thoroughly.

5. Install this product in a protected location where
no one can trip over any line or power cord.
Protect cords from damage or abrasion.

6. If this product does not operate normally, read “In
Case of Difficulty” on page 12. If you cannot
resolve the problem, or if the product is damaged,
refer to the Ameriphone Warranty. Do not open
this product except as may be directed in this
owner’s manual. Opening this product or

reassembling it incorrectly may expose you to
hazardous voltages or other risks. Opening this
product automatically voids the warranty.

7. If this product uses batteries as power back-up
during power outages, replace batteries only as
described in this owner’s manual. Do not burn or
puncture used batteries — they contain caustic
chemicals.

8. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:

A. When the power supply cord or plug is

damaged or frayed.
B. If liquid has been spilled on the product.
C. If the product has been exposed to rain or

water.
D. If the product does not operate normally by

following the operating instructions. Adjust

only those controls that are covered by the

operating instructions because improper

adjustment of other controls may result in

further damage.
E. If the product has been dropped or appears

damaged.
F. If the product exhibits a distinct change in

performance.

9. If this product has a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do not
defeat the purpose of these plugs. If they do not
fit in your outlet, the outlet should be replaced by an
electrician.

NOTICE: The Canadian Department of
Communications label identifies certified equipment.
This certification means that the equipment meets
certain telecommunications network protective, opera­tional and safety requirements. The department does
not guarantee the equipment will operate to the user's
satisfaction.

Before installing the equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be aware
that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated
by the supplier. Any repairs or alteration made by the
user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to
request the user to disconnect the equipment.

Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.

CAUTION: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or electri­cian, as soon as possible.

NOTICE: The LOAD NUMBER (LN) assigned to
each terminal device denotes the percentage of the
total load to be connected to a telephone loop which
is used by the device, to prevent overloading. The
termination on a loop may consist of any combination
of devices subject only to the requirement that the
sum of the load numbers of all devices does not
exceed 100.

SAVE THESE INSTRUCTIONS

ADDITIONAL SAFETY NOTES FOR CANADIAN USERS

IMPORTANT SAFETY INSTRUCTIONS

CHAPTER 1. INTRODUCTION ..............................................................................................2

CHAPTER 2. PACKAGE CHECKLIST ..................................................................................2

CHAPTER 3. FEATURES IDENTIFICATION..........................................................................3

CHAPTER 4. INSTALLATION ................................................................................................4

A. Batteries ....................................................................................................4

B. Connections ..............................................................................................4

C. Setting Up Your RC ..................................................................................4

CHAPTER 5. OPERATION ....................................................................................................6

A. Programming Numbers Into Memory........................................................6

B. Making Phone Calls ..................................................................................6

1. Dialing on the keypad ..................................................................6

2. Memory dialing from console........................................................6

3. Auto dialing the first number stored in M1....................................7

4. Dialing using the Scan button ......................................................7

5. Dialing using the Remote Transmitter ..........................................7

C. Answering Phone Calls ............................................................................7

1. Using the keypad..........................................................................7

2. Using the Remote Transmitter......................................................7

3. Voice activated answering............................................................8

D. Other Operations ......................................................................................8

1. Redialing ......................................................................................8

2. Flash ............................................................................................8

3. Voice mail indicator ......................................................................8

4. Unanswered call indicator ............................................................8

5. Telebanking and credit card calling ..............................................8

CHAPTER 6. OPTIONAL ACCESSORIES ............................................................................9

A. Air Switch™ ..............................................................................................9

B. Pillow Switch..............................................................................................9

C. Lapel Microphone......................................................................................9

D. Headset ....................................................................................................9

QUICK START GUIDE/SUMMARY ......................................................................................10

CHAPTER 7. IN CASE OF DIFFICULTY..............................................................................12

CHAPTER 8. MAINTENANCE..............................................................................................14

CHAPTER 9. FCC INFORMATION ......................................................................................14

CHAPTER 10. WARRANTY..................................................................................................15

CHAPTER 11. FEATURE SUMMARY ..................................................................................16

CONTACT US........................................................................................................................16

INDEX ....................................................................................................................................16

TABLE OF CONTENTS

CHAPTER 1
INTRODUCTION

CHAPTER 2
PACKAGE CHECKLIST

Thank you for selecting the exciting
new

DIALOGUE

RC

Remote Control
Speakerphone from AMERIPHONE, Inc.
It has been designed to meet the
highest quality standards in order to
provide you with years of convenient
and trouble–free service.

Please read these operating instructions
thoroughly before using the

DIALOGUE

RC.

Or, to begin using the DIALOGUE

RC

as quickly as possible, see Chapter 5
"Quick Start Guide/Summary". Keep this
manual for future reference.

You must save your sales receipt as proof
of purchase in the event that you need
warranty service.

If you have any questions about your

DIALOGUE

RC

, please call our

Customer Service Department at:

(714) 897–0808

(714) 897–4703 Fax

Your DIALOGUE

RC

package includes

the items as shown below:

Figure 1 – DIALOGUE

RC

Components.

DIALOGUE

RC

TM

123

6

5

4
78

0

*

9

#

Remote Transmitter

and Battery

Batteries (RC-200 only)

AC adapter/battery charger

Operating Instructions

Phone Cords

DIALOGUE

RC

Necklace (for

hanging the

remote control)

Velcro strip (for

remote control

attachment)

2

CHAPTER 3
FEATURES IDENTIFICATION

Figure 2 – Features Identification

Jack for Air Switch or accessory
switch

AC adapter plug
Phone line jack
Ringer volume control

Lapel Microphone jack
Headset port (Operational in

RC–200 only)
Memory location indicators
Memory directory
Memory buttons
Power indicator
Speaker
Battery compartment

(underneath)
Tone/pulse selector (underneath)

Remote Flash on/off switch,
underneath (Operational in
RC–200 only,)

Headset on/off button
(Operational in RC–200 only)

Mute button
Flash/Pause button
On/Off button
Redial button

Voice Mail/Unanswered Call
Indicator

Microphone
Scan button
Volume control
Memory Program button

3

PHONE

AC

M1

M2

M3

M4

M5

M6

M7

M8

M9

M10

VOL

PROG SCAN

AIR SWITCH

123
4
78

*

MUTE

HEADSET

MIC

ADAPTER

POWER

DIALOGUE

G
H
I

P
R
S

LINE

A
B
C

J
K
L

5

T
U
V

O
P
R

0

FLASH/PAUSE

REDIAL

RC

OFF LO HI

RINGER

6
9

#

ON/OFF

TM

D
E
F

M
N
O

W
X
Y

BATTERY

CHAPTER 4
INSTALLATION

Speakerphone

1. Six "AA" size,
Nickel Cadmium
(NiCad) recharge­able batteries are
used for back–up
during a power out­age (Fig 3). They
power the DIA-

LOGUE

RC

for
approximately
3 hours. DO NOT USE ALKALINE
BATTERIES, they will damage your
equipment.

A. Battery (included with RC–200)

B. Connections

C. Setting up your RC

Figure 3 – battery
compartment

Figure 4 – Remote Transmitter

Remote Transmitter

2. Install the "23A" size 12V alkaline cigarette
lighter battery in the Remote Transmitter
(included) as shown (Fig 4). With normal
usage, it lasts 6–12 months. If the power
indicator light is faint or does not come on
when the button is pressed, replace the
battery . The Remote T ransmitter has an
operating range of up to 40 feet.

Figure 5 – Connection of phone line and

AC adapter

The DIALOGUE

RC

comes with the following

operating settings from the factory:

1. Scan rate is 5 seconds per memory
location.

2. Voice activated answering (RC–200

only) is off.

3. Unanswered call indicator is on.

4. Voice mail indicator (RC–200 only) is

off.

5. Tone/pulse switch set to Tone.

6. Ring volume set to Hi.

7. "0" (operator) is programmed into first

memory location of M1.

8. Remote flash switch (RC–200 only) is off.

4

Power
indicator

Jack for
accessory
switch

Thread both
ends of necklace
through hole and
tie a small knot.
(optional)

1. Connect the phone line and AC adapter
as shown.

2. Set the tone/pulse selector (T/P) to T if
you have touch tone service, set to Pif
you have pulse dialing (rotary). (See Fig 2)

The DIALOGUE

RC

can be placed on a desk,

or mounted on the wall. Do not put the

DIALOGUE

RC

on or next to metal surfaces,
computers, televisions, radios, microwaves, or
other electrical equipment that can cause inter­ference to the wireless signal from the Remote
Transmitter.

Battery
compartment

BATTERY