Page 1
RC
DIALOGUE
RC
REMOTE CONTROL
SPEAKERPHONE
Model RC-100 and RC-200
Operating Instructions
520001
1/03 RC M0168
∆
2
Ameriphone products are manufactured by Walker, a Division of Plantronics, Inc.
©2002 Plantronics, Inc. All rights reserved. Ameriphone, Amplifying Your Life, and Walker
are trademarks or registered trademarks of Plantronics, Inc.
®
Page 2
When using your telephone equipment, always follow
basic safety precautions to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Read and understand all Instructions. Observe all
warnings and other markings on the product.
2. During thunderstorms, avoid using telephones
except cordless models. There may be a slight
chance of electric shock from lightning.
3. Do not use a telephone near a gas leak. If you
suspect a gas leak, report it immediately, but use
a telephone away from the area where gas is
leaking.
4. Do not use this product near water, or when you
are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink or laundry tub. Do not use
liquids or aerosol sprays for cleaning. If the
product comes in contact with any liquids, unplug
any line or power cord immediately. Do not plug
the product back in until it has dried thoroughly.
5. Install this product in a protected location where
no one can trip over any line or power cord.
Protect cords from damage or abrasion.
6. If this product does not operate normally, read “In
Case of Difficulty” on page 12. If you cannot
resolve the problem, or if the product is damaged,
refer to the Ameriphone Warranty. Do not open
this product except as may be directed in this
owner’s manual. Opening this product or
reassembling it incorrectly may expose you to
hazardous voltages or other risks. Opening this
product automatically voids the warranty.
7. If this product uses batteries as power back-up
during power outages, replace batteries only as
described in this owner’s manual. Do not burn or
puncture used batteries — they contain caustic
chemicals.
8. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
A. When the power supply cord or plug is
damaged or frayed.
B. If liquid has been spilled on the product.
C. If the product has been exposed to rain or
water.
D. If the product does not operate normally by
following the operating instructions. Adjust
only those controls that are covered by the
operating instructions because improper
adjustment of other controls may result in
further damage.
E. If the product has been dropped or appears
damaged.
F. If the product exhibits a distinct change in
performance.
9. If this product has a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do not
defeat the purpose of these plugs. If they do not
fit in your outlet, the outlet should be replaced by an
electrician.
NOTICE: The Canadian Department of
Communications label identifies certified equipment.
This certification means that the equipment meets
certain telecommunications network protective, operational and safety requirements. The department does
not guarantee the equipment will operate to the user's
satisfaction.
Before installing the equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an acceptable
method of connection. The customer should be aware
that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated
by the supplier. Any repairs or alteration made by the
user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe
system, if present, are connected together. This
precaution may be particularly important in rural
areas.
CAUTION: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as soon as possible.
NOTICE: The LOAD NUMBER (LN) assigned to
each terminal device denotes the percentage of the
total load to be connected to a telephone loop which
is used by the device, to prevent overloading. The
termination on a loop may consist of any combination
of devices subject only to the requirement that the
sum of the load numbers of all devices does not
exceed 100.
SAVE THESE INSTRUCTIONS
ADDITIONAL SAFETY NOTES FOR CANADIAN USERS
IMPORTANT SAFETY INSTRUCTIONS
Page 3
CHAPTER 1. INTRODUCTION ..............................................................................................2
CHAPTER 2. PACKAGE CHECKLIST ..................................................................................2
CHAPTER 3. FEATURES IDENTIFICATION..........................................................................3
CHAPTER 4. INSTALLATION ................................................................................................4
A. Batteries ....................................................................................................4
B. Connections ..............................................................................................4
C. Setting Up Your RC ..................................................................................4
CHAPTER 5. OPERATION ....................................................................................................6
A. Programming Numbers Into Memory........................................................6
B. Making Phone Calls ..................................................................................6
1. Dialing on the keypad ..................................................................6
2. Memory dialing from console........................................................6
3. Auto dialing the first number stored in M1....................................7
4. Dialing using the Scan button ......................................................7
5. Dialing using the Remote Transmitter ..........................................7
C. Answering Phone Calls ............................................................................7
1. Using the keypad..........................................................................7
2. Using the Remote Transmitter......................................................7
3. Voice activated answering............................................................8
D. Other Operations ......................................................................................8
1. Redialing ......................................................................................8
2. Flash ............................................................................................8
3. Voice mail indicator ......................................................................8
4. Unanswered call indicator ............................................................8
5. Telebanking and credit card calling ..............................................8
CHAPTER 6. OPTIONAL ACCESSORIES ............................................................................9
A. Air Switch™ ..............................................................................................9
B. Pillow Switch..............................................................................................9
C. Lapel Microphone......................................................................................9
D. Headset ....................................................................................................9
QUICK START GUIDE/SUMMARY ......................................................................................10
CHAPTER 7. IN CASE OF DIFFICULTY..............................................................................12
CHAPTER 8. MAINTENANCE..............................................................................................14
CHAPTER 9. FCC INFORMATION ......................................................................................14
CHAPTER 10. WARRANTY..................................................................................................15
CHAPTER 11. FEATURE SUMMARY ..................................................................................16
CONTACT US........................................................................................................................16
INDEX ....................................................................................................................................16
TABLE OF CONTENTS
Page 4
CHAPTER 1
INTRODUCTION
CHAPTER 2
PACKAGE CHECKLIST
Thank you for selecting the exciting
new
DIALOGUE
RC
Remote Control
Speakerphone from AMERIPHONE, Inc.
It has been designed to meet the
highest quality standards in order to
provide you with years of convenient
and trouble–free service.
Please read these operating instructions
thoroughly before using the
DIALOGUE
RC.
Or, to begin using the DIALOGUE
RC
as quickly as possible, see Chapter 5
"Quick Start Guide/Summary". Keep this
manual for future reference.
You must save your sales receipt as proof
of purchase in the event that you need
warranty service.
If you have any questions about your
DIALOGUE
RC
, please call our
Customer Service Department at:
(714) 897–0808
(714) 897–4703 Fax
Your DIALOGUE
RC
package includes
the items as shown below:
Figure 1 – DIALOGUE
RC
Components.
DIALOGUE
RC
TM
123
6
5
4
78
0
*
9
#
Remote Transmitter
and Battery
Batteries (RC-200 only)
AC adapter/battery charger
Operating Instructions
Phone Cords
DIALOGUE
RC
Necklace (for
hanging the
remote control)
Velcro strip (for
remote control
attachment)
2
Page 5
CHAPTER 3
FEATURES IDENTIFICATION
Figure 2 – Features Identification
Jack for Air Switch or accessory
switch
AC adapter plug
Phone line jack
Ringer volume control
Lapel Microphone jack
Headset port (Operational in
RC–200 only)
Memory location indicators
Memory directory
Memory buttons
Power indicator
Speaker
Battery compartment
(underneath)
Tone/pulse selector (underneath)
Remote Flash on/off switch,
underneath (Operational in
RC–200 only,)
Headset on/off button
(Operational in RC–200 only)
Mute button
Flash/Pause button
On/Off button
Redial button
Voice Mail/Unanswered Call
Indicator
Microphone
Scan button
Volume control
Memory Program button
3
PHONE
AC
M1
M2
M3
M4
M5
M6
M7
M8
M9
M10
VOL
PROG SCAN
AIR SWITCH
123
4
78
*
MUTE
HEADSET
MIC
ADAPTER
POWER
DIALOGUE
G
H
I
P
R
S
LINE
A
B
C
J
K
L
5
T
U
V
O
P
R
0
FLASH/PAUSE
REDIAL
RC
OFF LO HI
RINGER
6
9
#
ON/OFF
TM
D
E
F
M
N
O
W
X
Y
Page 6
BATTERY
CHAPTER 4
INSTALLATION
Speakerphone
1. Six "AA" size,
Nickel Cadmium
(NiCad) rechargeable batteries are
used for back–up
during a power outage (Fig 3). They
power the DIA-
LOGUE
RC
for
approximately
3 hours. DO NOT USE ALKALINE
BATTERIES, they will damage your
equipment.
A. Battery (included with RC–200)
B. Connections
C. Setting up your RC
Figure 3 – battery
compartment
Figure 4 – Remote Transmitter
Remote Transmitter
2. Install the "23A" size 12V alkaline cigarette
lighter battery in the Remote Transmitter
(included) as shown (Fig 4). With normal
usage, it lasts 6–12 months. If the power
indicator light is faint or does not come on
when the button is pressed, replace the
battery . The Remote T ransmitter has an
operating range of up to 40 feet.
Figure 5 – Connection of phone line and
AC adapter
The DIALOGUE
RC
comes with the following
operating settings from the factory:
1. Scan rate is 5 seconds per memory
location.
2. Voice activated answering (RC–200
only) is off.
3. Unanswered call indicator is on.
4. Voice mail indicator (RC–200 only) is
off.
5. Tone/pulse switch set to Tone.
6. Ring volume set to Hi.
7. "0" (operator) is programmed into first
memory location of M1.
8. Remote flash switch (RC–200 only) is off.
4
Power
indicator
Jack for
accessory
switch
Thread both
ends of necklace
through hole and
tie a small knot.
(optional)
1. Connect the phone line and AC adapter
as shown.
2. Set the tone/pulse selector (T/P) to T if
you have touch tone service, set to Pif
you have pulse dialing (rotary). (See Fig 2)
The DIALOGUE
RC
can be placed on a desk,
or mounted on the wall. Do not put the
DIALOGUE
RC
on or next to metal surfaces,
computers, televisions, radios, microwaves, or
other electrical equipment that can cause interference to the wireless signal from the Remote
Transmitter.
Battery
compartment
BATTERY
Page 7
CHAPTER 4
(CONTINUED)
You may set up the DIALOGUE
RC
in the
following manner to better suit your needs.
Setting the Scan Function
If you have DIALOGUE
RC
–100:
Only the first six numbers in the memory are
automatically scanned. It stops at each memory location for 5 seconds to allow you to
select.
To turn scan function off (or on):
1. Press PROGRAM.
2. Press 0 on the keypad to turn it off;
or press 1 key on the keypad to turn it on.
3. Press SCAN button.
If you have DIALOGUE
RC
–200:
All memory locations with numbers stored are
automatically scanned. The scan rate determines how long the DIALOGUE
RC
–200
pauses at each memory location before moving on to the next one.
To turn scan function on or off:
1. Press
PROGRAM.
T
D
Figure 7
5
Figure 6
2. Using chart, select length of pause
and press the corresponding digit on
keypad.
To turn V
oice Activation on (or off)
(RC–200 only):
1. Press PROGRAM.
2. Press MUTE button twice. The MUTE
indicator flashes once, and the RC200 emits four beeps to confirm that
Voice Activation has been turned on.
3. To turn it off, repeat steps 1 and 2.
This command is confirmed by four
beeps.
To turn the Unanswered Call Indicator
(RC-200) feature off (or on):
1. Press PROGRAM.
2. Press HEADSET button twice.
(Emits four beeps to confirm command).
3. To turn it on again, repeat steps 1
and 2, and the HEADSET indicator
flashes once.
T
o turn the Voice Mail Indicator feature
on (or off), (RC–200 only):
1. Press PROGRAM.
2. Press FLASH/PAUSE button twice.
RC–200 emits four beeps and the
FLASH/PAUSE indicator flashes
once.
3. To turn it off again, repeat steps 1
and 2, and the FLASH/PAUSE
indicator does not flash.
To turn the Remote Flash feature on (or
off) (RC–200 only):
1. Slide remote flash switch to "On" (or
"Off") position.
3. Press SCAN
button.
Figure 8
VOL
PROG SCAN
MU
HEA
MIC
VOL
PROG
SCAN
MUTE
HEADSET
MIC
Key Entered
Length of Pause at Each
Location in Seconds
Scan Function Off
5
4.5
4
3.5
3
2.5
2
1.5
1
Page 8
CHAPTER 5
OPERATION
For optimum communication clarity, speak
into the
DIALOGUE
RC
as close as possible, not to exceed 15 feet away. Keep the
microphone free from obstructions. Do not
speak at the same time as the other
person. Also, adjust the volume control and
set the ring volume to best suit your
hearing needs.
A. Programming numbers into memory
B. Making phone calls
Your DIALOGUE
RC
can store up to 20
numbers (two numbers per button) in its
memory for fast, one–touch dialing. When
programming, pressing the
FLASH/PAUSE
button between numbers inserts a 2 second
pause in dialing.
To program a number into memory:
1. Press PROGRAM.
2. Dial the number (up
to 40 digits).
3. Select the memory button to store this
number, press once for first location,
or twice for second location. When the
number is programmed, it emits four
"beeps" to confirm the number is
stored.
4. If you make a mistake or want to
change the number, repeat from step 1.
5. To erase a number, press
PROGRAM,
then FLASH/PAUSE, and then the
corresponding memory location.
Figure 9
R
Figure 10
Dialing on the keypad
1. Press ON/OFF button
and listen for dial tone.
2. Dial the number on the
keypad. (If no number
is dialed within 7
seconds,
DIALOGUE
RC
automatically
dials the first number
stored in memory
location
M1.)
3. When finished, press the ON/OFF
button to hang up.
Memory dialing from console
1. For the first number
stored in each memory
button, press the
memory button once.
For the second number,
press the memory button twice. The
indicator light on the directory shows
the memory selected.
2. The number is dialed after a 3 second
wait, allowing you time to change your
selection.
3. When finished,
press the ON/OFF
button to hang up.
Figure 13
Figure 14
6
Figure 11
O
Figure 12
MIC
FLASH/PAUSE
ON/OFF
REDIAL
MUTE
HEADSET
VOL
OG SCAN
VOL
PROG SCAN
M9
M10
MUTE
HEADSET
MIC
FLASH/PAUSE
MIC
VOL
G SCAN
HEADSET
MUTE
M9
M10
MIC
VOL
PROG SCAN
M8
M9
M10
MUTE
HEADSET
MIC
ON/OFF
REDIAL
FLASH/PAUSE
MUTE
ON/OFF
HEADSET
REDIAL
FLASH/PAUSE
MUTE
HEADSET
REDIAL
MIC
FLASH/PAUSE
ON/OFF
REDIAL
ON/OFF
Page 9
Auto Dialing the first number stored in M1.
A. From keypad
1. Press ON/OFF button or just press M1.
2. The number is dialed automatically
within 7 seconds.
B. Using Remote Transmitter With Scan
function on:
1. Press Remote Transmitter.
2. The number is dialed automatically
after scanning all memories 3 times.
C. With Scan function off:
1. Press Remote Transmitter.
2. The number is dialed automatically.
Dialing by using the SCAN button
Before you can use memory scanning for dialing, you must have the phone numbers stored in
the memory first (page 6). To use memory scanning, the Scan function must be on. See
Chapter 4 section C. Memory locations with no
number stored are skipped. The memory directory is scanned three times or until a number is
selected. If no number is selected, the first number
in M1 is dialed.
1. Press the SCAN
button.
2. The memory location indicators light
up as it scrolls down the memory
locations.
If you have DIALOGUERC–100:
Only the first six memory locations
are scanned.
If you have DIALOGUERC–200:
All 20 memory locations are
scanned (It "beeps" when advancing
to the next memory location.)
3. When the desired memory location is
lit, press the SCAN button again to
select.
CHAPTER 5
(CONTINUED)
4. The DIALOGUE
RC
automatically dials the
number selected.
5. Press the ON/OFF
button to hang up.
Dialing using the Remote Transmitter
A. With Scan function on:
1. Press the Remote
Transmitter to begin
scanning.
2. When the desired memory location is lit,
press the Remote Transmitter. The
DIALOGUE
RC
automatically dials the
number selected.
3. Press the Remote Transmitter once
to hang up.
B. With Scan function off:
1. Press the Remote Transmitter once.
2. It dials the first number stored in M1.
Using the keypad
1. When the phone rings,
press the ON/OFF
button to turn it on.
2. When finished, press
the ON/OFF button to
hang up.
Using the Remote Transmitter
1. When the phone rings,
press the Remote
Transmitter to turn on.
2. Press the remote
button once to hang up.
Figure 16
Figure 17
Figure 18
Figure 19
C. Answering phone calls
7
Figure 15
HEADSET
MIC
MUTE
FLASH/PAUSE
ON/OFF
REDIAL
VOL
PROG
SCAN
MUTE
HEADSET
MIC
FLASH/PAUSE
MUTE
HEADSET
REDIAL
MIC
ON/OFF
Page 10
CHAPTER 5
(CONTINUED)
Voice Activated answering (DIALOGUE
RC
–200 only)
1. The voice activated Answering feature
has been preset to OFF in the factory.
To activate this feature, see page 5.
2. Say "Hello" or whistle loudly, between
rings. (If a headset is used, answer by
speaking into the headset microphone.)
3. Use the remote control, or press the
ON/OFF button on the console to hang up.
Please Note: When the party that called
you hangs up, the telephone company
switching office may re-establish a dial
tone on your line.
When dial tone returns, your RC–200
will hang up automatically. Prior to
hanging up, the RC–200
emits two
short beeps as a reminder.
D. Other Operations
Redialing the last number dialed
1. Press the REDIAL
button on the keypad.
OR
2. Press and hold the
Remote Transmitter for
3 seconds, until the
ON/OFF indicator on
DIALOGUE
RC
turns on.
Flash button
The flash button is used to access special telephone functions and services available from
your local phone company, such as call waiting,
3–way calling, and others. Call your phone
company for more information.
Figure 20
Figure 21
If you have the DIALOGUERC–200, you can
use the Flash feature with the Remote Transmit-
-ter. Turn the Remote Flash switch on (see
Chapter 4 section C). When you are on the
phone line, press the Remote Transmitter button
twice in succession, within three seconds, to
generate the “flash”.
Voice Mail Indicator (VMI)
If you subscribe to voice mail service from your
phone company, the FLASH/P AUSE light flashes
and the RC beeps (once every 3.5 minutes) to
inform you that you have voice mail messages.
You also hear a special "stutter" dial tone sent from the
phone company . To retrieve your
messages,
follow the instructions
provided by your phone
company. Making an
outgoing call cancels the
indicator light.
Unanswered Call Indicator
If the DIALOGUERCrings
three or more times and is not
answered, the FLASH/PAUSE
light flashes to indicate that you
missed a call.Turning on the DIALOGUE
RC
cancels the indicator.
Telebanking and Credit Card Calling
You can transmit account or personal
identification numbers (PIN) from the
DIALOGUE
RC
by pre–storing them in memory.
1. Program account or PIN numbers into
a memory location in advance by
following the same steps you would
program a phone number.
2. When the automated phone system
requests it, press the memory button
where your account number or PIN is
stored.
A
A
Figure 22
Figure 23
8
FLASH/PAUSE
MUTE
HEADSET
MIC
REDIAL
ON/OFF
UTE
DSET
FLASH/PAUSE
ON/OFF
REDIAL
FLASH/PAUSE
UTE
REDIAL
ON/OFF
DSET
FLASH/PAUSE
REDIAL
ON/OFF
Page 11
9
CHAPTER 6
OPTIONAL ACCESSORIES
This Accessory
switch allows you
to place and
answer calls and
control every
function of the
Dialogue RC by
blowing gently on
its air sensor. It
snaps on to either
the rear of the
console or the
remote control for
the ultimate in
“no-touch” accessory and control.
Ensure the utmost privacy for personal conversations or confidential business calls. This light weight unit plugs
into the telephone with a 61/2 foot
long cord and is comfortable to wear,
even for extended periods of time.
A. AIR SWITCH™
C. LAPEL MICROPHONE
Plugs into the
console or the
remote control
for your convenience. Allows
you to control
phone functions
by gently touching it with your
arm, leg, head,
shoulder or
other body
movement. A 6
foot long cord
connects it easily.
D. HEADSET WITH MICROPHONE
B. PILLOW SWITCH
This highly
sensitive
microphone,
clips to your
collar and provides handsfree, crystal
clear, high fidelity sound for people
who have weak voices. It has a cord
that is 5 feet long.
For a complete catalogue, please
call or write: AMERIPHONE, Inc.,
Product Catalogue
12082 Western Ave., Garden Grove,
CA 92841
(714) 897-0808 VOICE
(714) 897-1111 TTY
(714) 897-4703 FAX
Page 12
FACTORY PRESET MODES OF OPERATION:
Scan rate = 5 seconds per memory
location.
Tone/pulse switch set to Tone.
TO CHANGE MODES OF OPERATION
Setting the Scan Function
If you have DIALOGUE RC-100 Press PROGRAM.
To turn Scan function off (or on):
If you have DIALOGUE
RC
-200 Press PROGRAM.
To turn Scan function off (or on):
To turn Voice Activation on (or off), Press PROGRAM.
(RC-200 only):
To turn the Unanswered Call Press PROGRAM.
Indicator feature off (or on):
To turn the Voice Mail Indicator Press PROGRAM.
feature on (on off), (RC-200 only):
PROGRAMMING NUMBERS INTO MEMORY
Press PROGRAM.
MAKING A CALL BY DIALING ON THE RC
A. From the keypad Press ON/OFF button.
B. Auto Dialing the first number stored in M1 Press ON/OFF button.
C. Memory Dialing Press a memory button once to dial the first
stored number, twice for the second number.
MAKING A CALL USING THE REMOTE TRANSMITTER
A. With Scan function on Press Remote Transmitter once.
B. With Scan function off Press Remote Transmitter once.
ANSWERING A CALL
A. From the keypad Press ON/OFF button to answer.
B. Using the Remote Transmitter Press Remote Transmitter once to answer.
C. Using Voice Activation, Say “Hello” or whistle between rings
(DIALOGUE
RC
-200 only). to turn on phone.
10
QUICK START GUIDE/
SUMMARY
For more detailed description see Chapter 5.
OPERATION STEPS
1
1
1
1
1
1
111
1
1
1
1
1
•
•
Page 13
11
Voice Activated answering Unanswered call indicator is Voice Mail indicator is off,
is off, (RC-200 only). on. (RC-200).
Ring volume set to Hi. ”0“ (operator) is programmed into Remote Flash switch is off,
the first memory location of M1. (RC-200 only).
Press
0 on the keypad to Press SCAN button.
turn it off; or Press 1 key on
the keypad to turn it on.
Press 0 key to turn it off; or Press SCAN button.
Press 1-9 keys to turn it on. See
Page 5 for rate selection guide.
Press MUTE twice.
Press HEADSET twice.
Press FLASH/PAUSE twice.
Dial the number (up to Select the memory button. Press once for first location, or
40 digits). twice for second location.
Dial the number. Press
ON/OFF button to hang up.
The number is dialed in
7 seconds.
When the desired directory Press Remote Transmitter to hang up.
location is lit, press it again.
The first number stored Press Remote Transmitter once to
under M1 is dialed. hang up.
Press ON/OFF button to hang up.
Press Remote Transmitter once to hang up.
It hangs up automatically after one minute of silence or when it detects dial tone.
2
2
2
2
2
2
2
3
333
3
3
2
2
2
2
2
2
•
•
•
•
•
•
Page 14
CHAPTER 7
IN CASE OF DIFFICULTY
If any problem should occur during operation of your DIALOGUE
RC
, review the list below.
Should the difficulty persist, contact AMERIPHONE or your authorized dealer before sending
the phone for service.
SYMPTOM
No dial tone
No power
Does not dial out
Does not dial memory number
Remote Transmitter does not work
No audible ring
Does not scan through memory
Scanning too fast/slow
Cuts in and out while speaking/
listening
Callers can’t hear your voice when
using the optional headset with
integrated microphone
CAUSE AND REMEDY
– Check all phone line connections.
– Check power connection.
– Check all phone line connections and power
connection.
– Change to pulse dialing and try again.
– No number programmed in memory.
– Check or replace battery.
– Check channel settings.
– Make sure no part of the DIALOGUE
RC
system is on or near metal surfaces or electrical
equipment.
– Make sure the ringer is not set to "Off" position.
– Turn on Scan function.
– Program Scan rate to a slower/faster setting.
(Dialogue RC–200 only.)
– Avoid speaking at the same time as the other
party. Take turns.
SENSITIVITY ADJUSTMENT
YOU MUST CONTACT AMERIPHONE BEFORE MAKING THE FOLLOWING ADJUSTMENT:
12
– Turn
HEADSET MIC GAIN adjustment, located
on bottom of unit, clockwise to increase
sensitivity, counterclockwise to decrease.
Page 15
CHAPTER 7
(CONTINUED)
CHANNEL SETTINGS
The DIALOGUE
RC
and Remote
Transmitter use radio signals to
communicate with each other. For the
Remote Transmitter to activate the
DIALOGUE
RC
, they both have to be
on the same "channel." A"DIP Switch"
is used for channel selection.
Your phone and remote have been preset
at the factory to a standard channel
setting. Under normal operating conditions, there is no adjustment necessary.
If your system encounters interference
and repeatedly activates by itself for no
obvious reasons, it may be necessary to
change DIP Switch settings on the
DIALOGUE
RC
and Remote Transmitter.
1. Unscrew bottom of the Remote
Transmitter.
2. Locate DIP Switches on Remote
Transmitter and on bottom of
DIALOGUE
RC
.
3. Using a ball point pen, change the
settings on all switch positions to
match exactly on both
DIALOGUE
RC
and Remote Transmitter.
4. Replace remote cover and test.
Figure 24 – Channel setup
ON
1 2 3 4 5 6 7 8
ON
1 2 3 4 5 6 7 8
S
E
T
T
O
M
A
T
C
H
E
X
A
C
T
L
Y
13
(Remove cover to
expose switch)
Page 16
CHAPTER 9
FCC INFORMATION
Your local telephone company is required
by the FCC to allow you to connect FCC
registered telephone equipment to their
telephone lines.
They may ask you to provide them the
Federal Communications Commission
(FCC) registration number and the Ringer
Equivalence Number (REN) of the
DIALOGUE
RC
printed on the label on
the bottom of the unit.
DIALOGUE
RC
uses a FCC Part 15
approved transmitter and receiver. Its
operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference that may be received, including
interference that may cause undesired
operation.
14
CHAPTER 8
MAINTENANCE
To ensure trouble–free service, your
DIALOGUE
RC
should always be treated
with care. Do not drop or subject the
phone to high impact. The unit can be
cleaned with a damp cloth and a mild
detergent. Never use abrasives or
solvents.
Keep the unit plugged into the electrical
outlet at all times, except when cleaning.
This will automatically recharge the
optional back–up batteries, and keep the
phone operational for incoming calls. We
recommend using a surge protector to
prevent damage to the
DIALOGUE
RC
in case of power surges or electrical
storms.
Page 17
CHAPTER 10
WARRANTY
the above exclusions or limitations may
not apply to you.
To get warranty service for your
DIALOGUE
RC
, you must provide
proof of the purchase date. Within 30
days of the date of purchase, return your
DIALOGUE
RC
to the place where you
purchased it for immediate replacement.
After 30 days, call AMERIPHONE at
800·874·3005 for the authorized service
center nearest you. You must prepay all
shipping costs. We suggest you save the
original packaging materials in the event
you need to ship the DIALOGUE
RC
.
When in need of warranty repair, please
call our Customer Service Department at
(800) 874-3005 (VOICE) or at (800) 7722889 (TTY). They will help you process
your return shipment.
This warranty does not cover defects
resulting from accidents, damage while in
transit to our service location, alterations,
unauthorized repair, failure to follow
instructions, misuse, use outside the
United States or Canada, fire, flood, and
acts of God. Nor do we warrant the
product to be compatible with any
particular telephone equipment, party line,
key telephone systems or more
sophisticated switching systems. If your
DIALOGUE
RC
is not covered by this
warranty, call us at 800·874·3005 for
advice as to whether we will repair your
DIALOGUE
RC
and other repair
information. The repaired parts shall
be warranted for 90 days.
This warranty applies only to AMERIPHONE
products that are purchased and used in
the United States or Canada.
AMERIPHONE, Inc. warrants the
DIALOGUE
RC
–100 and DIALOGUE
RC
–200 against any defect in materials
or workmanship for the period of one year
from the date of purchase.
If your AMERIPHONE product is defective
and returned within 30 days of the date of
purchase, your authorized AMERIPHONE
dealer will replace it at no charge.
If returned after 30 days but within one
year from the date of purchase, we will
repair or replace it at no charge. In the
repair of your DIALOGUE
RC
, we may
use new or reconditioned replacement
parts. If we elect to replace your
DIALOGUE
RC
, we may replace it with
a new or reconditioned product of the
same or similar design. Repair or
replacement will be warranted for either
90 days or the remaining time on the
original warranty period, whichever is
longer.
Implied warranties, including those of
fitness for a particular purpose and
merchantability (an unwritten warranty
that the product is fit for ordinary use),
are limited to one year from date of
purchase. We will not pay for loss of time,
inconvenience, loss of use of your
DIALOGUE
RC
, or property damage
caused by your DIALOGUE
RC
or its
failure to work, or any other incidental or
consequential damages. Some states do
not allow limitations on how long an
implied warranty lasts or the exclusion of
incidental or consequential damages, so
15
Page 18
INDEX
AC adapter ..............................................4
Air switch..................................................9
Amplification ............................................6
Assistive switches ....................................9
Auto dialing ..............................................7
Batteries ..................................................4
Channel setting ......................................13
Connections..............................................4
Credit card calling ....................................8
Dial mode ................................................4
FCC information ....................................14
Feature summary ..................................16
Flash ....................................................5, 8
Headset, accessory..................................9
Headset button ........................................3
Installation ................................................4
Lapel microphone ....................................9
Maintenance ..........................................14
Memory dialing ........................................6
Memory, programming..............................6
Microphone ..........................................3, 6
Mounting ..................................................4
On/Off button ....................................3, 6-7
Pause ......................................................6
Pillow switch ............................................9
Power ......................................................3
Program....................................................6
Pulse dialing ............................................4
Quick start guide ....................................10
Redial ......................................................8
Remote Transmitter ..........................4, 7-8
Remote Flash switch ........................3-5, 8
Ringer volume................................3, 6, 10
Scan..................................................4-5, 7
Scan rate..................................................5
Telebanking ..............................................8
Tone dialing ..............................................4
Troubleshooting......................................12
Unanswered call indicator ................4-5, 8
Volume..................................................3, 6
Voice Activation ................................4-5, 8
Voice Mail Indicator ..........................4-5, 8
Warranty ................................................15
16
Feature
Memory
Auto dialing M1
Memory scanning
No. of memory
scanned
Scanning speed
Remote dialing
Voice activated
answering
Remote flash
Voice mail indicator
Unanswered call
indicator
Headset operation/
control
Connection for Air Switch
or accessory switch
Back-up battery
provided
RC-100
20
•
•
6
fixed
•
•
RC-200
20
•
•
20
selectable
•
•
•
•
•
•
•
•
CHAPTER 11
FEATURE SUMMARY
CONTACT US
Walker / Ameriphone
12082 Western Avenue
Garden Grove, CA 92841
Voice: 800-874-3005 or 714-897-0808
TTY: 800-772-2889 or 714-897-1111
Email: ameriphonecs@plantronics.com
Visit our website: www.ameriphone.com
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