Ameriphone Q90 User Manual

TEXT TELEPHONE

Operating Instructions

English

TM

© AMERIPHONE, Inc. 5290-4001 0 10/01 Eng

∆

M20001 Q90

When using your telephone equipment, always follow
basic safety precautions to reduce the risk of fire,
electric shock, and injury to persons, including the
following:

1. Read and understand all instructions. Observe all
warnings and other markings on the product.

2. During thunderstorms, avoid using telephones
except cordless models. There may be a slight
chance of electric shock from lightning.

3. Do not use a telephone near a gas leak. If you
suspect a gas leak, report it immediately, but use
a telephone away from the area where gas is leaking.

4. Do not use this product near water, or when you
are wet. For example, do not use it in a wet base­ment or shower, or next to a swimming pool, bath­tub, kitchen sink or laundry tub. Do not use liquids
or aerosol sprays for cleaning. If the product
comes in contact with any liquids, unplug any line
or power cord immediately. Do not plug the
product back in until it has dried thoroughly.

5. Install this product in a protected location where
no one can trip over any line or power cord.
Protect cords from damage or abrasion.

6. If this product does not operate normally, read
“In Case of Difficulty” section. If you cannot
resolve the problem, or if the product is damaged,
refer to the Ameriphone Warranty. Do not open this
product except as may be directed in this owner’s
manual. Opening this product or reassembling it
incorrectly may expose you to hazardous voltage

or other risks. Opening this product automatically
voids the warranty.

7. If this product uses batteries as power back-up
during power outages, replace batteries only as
described in this owner’s manual. Do not burn or
puncture used batteries — they contain caustic
chemicals.

8. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:

A. When the power supply cord or plug is

damaged or frayed.
B. If liquid has been spilled on the product.
C. If the product has been exposed to rain or

water.
D. If the product does not operate normally by

following the operating instructions. Adjust

only those controls that are covered by the

operating instructions because improper

adjustment of other controls may result in

further damage.
E. If the product has been dropped or appears

damaged.
F. If the product exhibits a distinct change in

performance.

9. If this product has a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do
not defeat the purpose of these plugs. If they do
not fit in your outlet, the outlet should be replaced
by an electrician.

NOTICE: The Canadian Department of
Communications label identifies certified equipment.
This certification means that the equipment meets
certain telecommunications network protective,
operational and safety requirements. The department
does not guarantee the equipment will operate to the
user's satisfaction.

Before installing the equipment, users should ensure
that it is permissible to be connected to the facilities
of the local telecommunications company. The
equipment must also be installed using an accept­able method of connection. The customer should be
aware that compliance with the above conditions
may not prevent degradation of service in some situ­ations. Repairs to certified equipment should be
made by an authorized Canadian maintenance facili­ty designated by the supplier. Any repairs or alter­ation made by the user to this equipment, or equip­ment malfunctions, may give the telecommunications
company cause to request the user to disconnect
the equipment.

Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe sys­tem, if present, are connected together. This precau­tion may be particularly important in rural areas.

CAUTION: Users should not attempt to make such
connections themselves, but should contact the
appropriate electric inspection authority, or electri­cian, as soon as possible.

NOTICE: The LOAD NUMBER (LN) assigned to
each terminal device denotes the percentage of the
total load to be connected to a telephone loop which
is used by the device, to prevent overloading. The
termination on a loop may consist of any combina­tion of devices subject only to the requirement that
the sum of the load numbers of all devices does not
exceed 100.

SAVE THESE INSTRUCTIONS

ADDITIONAL SAFETY NOTES FOR CANADIAN USERS

IMPORTANT SAFETY INSTRUCTIONS

CHAPTER 1: INTRODUCTION ....................................................................................2

CHAPTER 2: PACKAGE CHECKLIST ........................................................................3

CHAPTER 3: FEATURES IDENTIFICATION................................................................4

A. Primary Functions ............................................................................5

B. Secondary Functions ........................................................................6

CHAPTER 4: INSTALLATION ......................................................................................7

A. Power Connection ............................................................................7

B. Direct Phone Line Connection ........................................................7

C. Telephone Connection ......................................................................7

D. Cellular Phone and Cordless Phone Connection ............................8

CHAPTER 5: SETTING UP YOUR Q90 TTY................................................................8

A. Adding Names and Numbers to the Phone Directory......................8

B. Personalized Msg 1 & Msg 2............................................................9

C. Factory Preset Modes of Operation..................................................9

D. Changing Menu Mode Settings (Includes Answering Machine)......9

E. Changing Other Settings ................................................................12

CHAPTER 6: OPERATING YOUR Q90 TTY ..............................................................12

A. Making a Phone Call (Direct Connect) ..........................................12

B. Making a Phone Call (Cellular Phone or Cordless Phone) ............14

C. Hi-Speed™ Transmission................................................................15

D. Transfer............................................................................................15

E. Printing a Conversation ................................................................15

F. VCO ( Voice Carry Over ) Calls ......................................................16

G. HCO ( Hearing Carry Over ) Calls..................................................17

H. Lock ................................................................................................18

I. Useful Tips ......................................................................................18

CHAPTER 7: GLOSSARY OF PRIMARY FUNCTIONS ............................................19

GLOSSARY OF SECONDARY FUNCTIONS ......................................20

CHAPTER 8: GLOSSARY OF MENU MODE SETTINGS..........................................22

CHAPTER 9: TROUBLE SHOOTING ........................................................................23

CHAPTER 10: MAINTENANCE INFORMATION..........................................................24

CHAPTER 11: TTY USER’S ETIQUETTE ....................................................................25

CHAPTER 12: WARRANTY INFORMATION................................................................26

CHAPTER 13: REPAIR INFORMATION ......................................................................27

CHAPTER 14: FCC REGISTRATION ..........................................................................27

CHAPTER 15: SPECIFICATIONS ................................................................................28

CHAPTER 16: OTHER AMERIPHONE PRODUCTS....................................................28

CHAPTER 17: AVAILABLE OPTIONAL ACCESSORIES............................................29

INDEX ...............................................................................................................30

TABLE OF CONTENTS

CHAPTER 1
INTRODUCTION

2

Thank you for selecting your new Q90
Text Telephone (TTY) from AMERIPHONE
Inc. It has been designed to meet the
highest quality standards in order to
provide you with years of convenient and
trouble free service.

Please read these operation instructions
thoroughly before using your Q90. Keep
this manual for future reference.

You must save your sales receipt as
proof of purchase in the event that you
need warranty service. Mail in your
Product Registration Card within ten
days. Although registration is not
required for warranty service, the
information you provide will allow us to
contact you with any new developments
about your Q90’s operation. Your Q90
comes with a one year warranty.

Throughout this manual, special
characters are used to denote a key on
the keyboard or text displayed on the
Q90 screen. For example, Return
represents the return key on the
keyboard. Dialing means the word
DIALING is displayed on the Q90
screen.

Q90 Keyboard: The following special
keys are not presently functional in
Baudot mode of transmission: @, %, ^,
&, *, _, < and >.

If you have any questions about your
Q90 TTY, please call our Customer
Relations Department at
[phone], [phone] (TTY)
or [phone], [phone]
(Voice).

Figure 1 - Package Components

CHAPTER 2
PACKAGE CHECKLIST

Your Q90 TTY package should contain
the following items:

Q90 TTY AC Adapter
Phone Cord Cell Cord
Operating Instructions Quick Guide
Six NiCad Rechargeable Batteries

F1 F2 F3 F4 F5 F6

F7

F8 F9 F10 F11 F12 F13 ESC

!@#£$%^&*()_
1234567890

:;"

’

­+
=

Back
Space

QWERTYUIOP

ASDFGHJKL

>.<

,

?
/

ZXCVBNM

Return

Shift

Ctrl Shift GA SK Power

SAVE HCO TRANSFER FLASH STICKY MENUDIAL REDIAL QUICK#

VCO

REQUEST

MSG 1 MSG 2 Hi-SPEED

®

A/C Adapter

Phone Cord

Q90 TTY

Operating Instructions

& Quick Guide

Cell Cord

Rechargeable
Batteries

3

TO

LINETOPHONE

HCO

SPEAKER

12 VDC
500 MA

CELLULAR

(2.5MM)

4

CHAPTER 3
FEATURES IDENTIFICATION

Shift key
Ctrl key
Special Function keys (see page 6)

Telephone Line Jack
Jack for Telephone
AC Adapter Jack
Cellular Phone Plug

Battery Compartment
(underneath)

Printer Port (underneath)
HCO Speaker
Cradle Connection

F1 F2 F3 F4 F5 F6

F7

F8 F9 F10 F11 F12 F13 ESC

!@#£$%^&*()_
1234567890

:;"

’

­+
=

Back
Space

QWERTYUIOP

ASDFGHJKL

>.<

,

?
/

ZXCVBNM

Return

Shift

Ctrl Shift GA SK Power

SAVE HCO TRANSFER FLASH STICKY MENUDIAL REDIAL QUICK#

VCO

REQUEST

MSG 1 MSG 2 Hi-SPEED

®

F keys - to Activate
Primary Functions

Ring Flasher
Hi-Speed Indicator/Ring Flasher

Tiltable Display Screen
Call Signal Status Indicator

VCO Microphone Indicator
ESC key

Lock (side)
Back Space key

Return key

Power ON/OFF switch

Arrow keys
GA and SK keys
Spacebar

CHAPTER 3
(CONTINUED)

exit from special function mode and go back
to normal Q90 TTY operation. (page 20)

dial a phone number (page 19)

redial the last dialed number (page 19)
dial the number stored in phone

directory #1 ( page 19)

request VCO call service (page 19)

send programmed message (page 19)

send programmed message (page 19)

activate Hi-Speed (page 19)

save MSG 1, MSG 2 or a phone number
(page 19)

activate HCO mode (page 19)
hold a call before transferring to another

TTY (page 19)
activate telephone company features (call

waiting, 3-way calling, etc.) (page 20)

activate the “Sticky Keys” mode (page 20)
review or change the operation settings of

your Q90 TTY. (page 20)

5

Press...

And the Q90 will...

PRIMARY FUNCTIONS

For a detailed explanation of the Primary Functions, see Chapter 7.

6

CHAPTER 3
(CONTINUED)

SECONDARY FUNCTIONS

For a detailed explanation of the Secondary Functions, see Chapter 7.

F8

SAVE

F11

FLASH

F12

STICKY

F1

DIAL

F4

VCO REQ.

F5

MSG 1

F6

MSG 2

F7

Hi-SPEED

F13

MENU

Ctrl

Ctrl

Ctrl

Ctrl

Ctrl

Ctrl

Ctrl

F9

HCO

Ctrl

F10

TRANSF

Ctrl

Ctrl

!

1

Ctrl

Q

Ctrl

A

Ctrl

Z

Ctrl

B

Ctrl

Ctrl

Ctrl

F2

REDIAL

Ctrl

Shift

Shift

F3

QUICK#

Shift

ON/OFF Line- switch between on-line and off-line
(page 20)

Wait- activate “Waiting for Response” function (page 20)
Cell Flash- turns on the ring flasher for incoming cell phone or

cordless phone calls when the cradle is removed.
(page 20)

VCO Mode- function in VCO mode (page 20)
Mic- turns on the microphone if the VCO mode is on.

(page 20)

Backlight- turn the backlight on or off. (page 20)

Print M- print the conversation memory (page 21)

Enter Password- save a 10 digit password (page 21)

Interruption- turn interrupt function on or off (page 21)

Speakerphone- function in speakerphone mode (page 21)

Pls Hold- send “Pls Hold” message (page 21)

Hello GA- send “Hello GA” message (page 21)

(Smile)- send “(Smile)” message (page 21)

..Ha Ha Ha..- send “..Ha Ha Ha..” message (page 21)

Send Buffer- transmit conversation buffer content (page 21)

Reset- set Q90 to factory default settings (page 21)

Erase #’s - erase all programmed phone numbers (page 21)

Erase M- erase entire conversation memory (page 21)

and the Q90 will...

Hold
down...
and
press

1.Connect one end of the phone cord
into the back of the Q90 marked TO
LINE.

2.Connect the other end of the phone
cord to the telephone wall jack
(as shown in Figure 3).

CHAPTER 4
INSTALLATION

B. Direct Phone Line Connection

1.Connect the AC adapter plug
into the back of the Q90 marked 12
VDC.

2.Plug the AC Adapter into your wall
outlet (as shown below).

Note: The AC adapter provides power to
operate the Q90 while automatically
charging the rechargeable batteries in
the battery compartment. You should
only use the AC adapter supplied with
your Q90. When the Q90 is not in use,
turn the power off, but keep the AC
Adapter plugged in.

Figure 3 -

Power and Phone Line Connection

A. Power Connection

7

TO

LINETOPHONE

HCO

SPEAKER

12 VDC
300 MA

CELLULAR

(2.5MM)

TO
LINETOPHONE

HCO

SPEAKER

12 VDC
300 MA

CELLULAR

(2.5MM)

Figure 4 - Telephone Connection

C. Telephone Connection

The Q90 can share a telephone wall
jack with a regular phone (or an exter­nal flashing device). This is especially
useful for household members that do
not use a TTY.

Connect an external telephone to the
jack in the back of the Q90 marked
TO PHONE (as shown above).

Note: The Q90 can also be used with
pay phones that have a data port. Plug
one end of the phone cord into the TO
LINE jack on Q90. Plug the other end of
the phone cord into the data port on the
pay phone.

8

Figure 6-

Cell Phone Connection

D. Cellular Phone and Cordless

Phone Connection

CHAPTER 5
SETTING UP YOUR Q90 TTY

Your Q90 comes ready to use. However,
for your convenience, we suggest you
set up three basic features: Phone
Directory for memory dialing, and
MSG 1 and MSG 2 for user-programmed
messages.

A. Adding Names and Numbers

to the

Phone Directory

1. Press Power to
turn on the Q90.

2. Press F1 to enter
dial mode.

3. Type the complete
phone number
sequence, (use space-

bar for pauses).

4. Use or to
select the directory
(1 through 24) where
you wish to store
the number.

5. When finished, press

F8 to enter the

save mode.

6. The screen displays
Edit Current Name Y/N?

7. Press Y (Yes) and
then type in a name
for this number.

8. Press the Return
key when done.

9. Repeat this process,
starting at step 2 to
add more numbers
and names, or hold

TO

LINETOPHONE

HCO

SPEAKER

12 VDC
300 MA

CELLULAR

(2.5MM)

1.Connect one end of the Cell Cord into
the jack in the back of the Q90
marked CELLULAR (2.5mm)

2.Connect the other end of the cord
into the phone (as shown below).

Note: To work with your Q90, cell
phones and cordless phones need a

2.5mm plug (commonly used for head-

phones) or a compatible adapter.
Among cell phones, analog service
works best with the Q90. Digital cellular
phone service is not recommended due
to high message error rates.

An optional car cigarette lighter adapter,
available from Ameriphone, can provide
power to operate the Q90 while
automatically charging the Q90
batteries.

to car battery
cigarette lighter

optional

to cell phone

Œ

F7

F9 F1

^ & *
6 7 8

HCO TRA

MSG 2 Hi-SPEED

SAVE

F8F8

CHAPTER 4
(CONTINUED)

%^&*
5678

T Y UI

G H J

Œ

?
/

Shift

PowerPower