Ameriphone HA-30, HA40 User Manual

®

©AMERIPHONE products are manufactured by Walker,
A Division of Plantronics, Inc.
12082 Western Avenue, Garden Grove, CA 92841
[phone] VOICE • [phone] TTY/TDD
[phone] FAX
email: [e-mail]
website: www.ameriphone.com

Telephone Handset Amplifier

Model HA-30/40

Users’ Guide

HA30/40 M52001 A 4/03

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Table Of Contents

Important Safety Information . . .1

Feature Identification . . . . . . .10

Power Requirements . . . . . . . .11

Installation . . . . . . . . . . . . . .12

Volume Control . . . . . . . . . . .13

Automatic Power On/Off . .13

Boost Button (HA40 only) . . . .14

Tone Control . . . . . . . . . . . . .14

Battery Indicator . . . . . . . . . .15

Regulatory Compliance . . . . .16

Troubleshooting . . . . . . . . . . .23

Warranty . . . . . . . . . . . . . . .24

Out of Warranty Service . . . . .25

Important Safety Instructions

When using your telephone equipment,
basic safety precautions should always be
followed to reduce the risk of fire, electric
shock and persons including the following:

1. Read and understand all instructions.

2. Follow all warnings and instruction
marked on the product.

3. Do not use this product near a
bathtub, wash basin, kitchen sink or
laundry tub, in a wet basement, near
a swimming pool or anywhere else
there is water.

4. Avoid using a telephone ( other than
a cordless type) during a storm. There
may be a remote risk of electrical
shock from lightning.

5. Do not use the telephone to report a

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gas leak in the vicinity of the leak.

6. Unplug this product from the wall
outlets before cleaning. Do not use
liquid cleaners or aerosol cleaners
on the telephone. Use a damp cloth
for cleaning.

7. Place this product on a stable
surface. Serious damage and/or
injury may result if the telephone falls.

8. Do not cover the slots and openings
on this product. This product should
never be placed near or over a
radiator or heat register. This
product should not be placed in a
built-in installation unless proper
ventilation is provided.

9. Operate this product using the
electrical voltage as stated on the

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base unit or the owner’s manual. If
you are not sure of the voltage in your
home, consult your dealer or local
power company.

10. Do not place anything on the power
cord. Install the product where no
one will step or trip on the cord.

11. Do not overload wall outlets or
extension cords as this can increase

the risk of fire

or electrical shock.

12. Never push any objects through the
slots in the product. They can touch
dangerous voltage points or short out
parts that could result in a risk of fire
or electrical shock. Never spill liquid
of any kind on the product.

13. To reduce the risk of electrical shock,
do not take this product apart.

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Opening or removing covers may
expose you to dangerous voltages or
other risks. Incorrect reassembly can
cause electric shock when the
appliance is subsequently used.

14. Unplug this product from the wall
outlets and refer servicing to the
manufacturer under the following
conditions:

A.When the power supply cord or

plug is frayed or damaged.

B. If liquid has been spilled into the

product.

C.If the product has been exposed

to rain or water.

D.If the product does not operate

normally by following the operating

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instructions. Adjust only those

controls that are covered by the
operating instructions. Improper
adjustment may require extensive
work by a qualified technician to
restore the product to normal
operation.

E. If the product has been dropped

or the case has been damaged.

F. If the product exhibits a distinct

change in performance.

15. Never install telephone wiring during
a lightning storm.

16. Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.

17. Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.

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18. Use caution when installing or
modifying telephone lines.

19. Use only the power cord and batteries
indicated in this manual. Do not
dispose of batteries in a fire. They
may explode. Check with local codes
for possible special disposal instructions.

ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS

The following items are included as part of
the CS-03 Requirements. The standard
connecting arrangement for the equipment is
CA11A. This product meets the applicable
Industry Canada technical specifications.

NOTICE: The Canadian Department of

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Communications label identifies certified
equipment. This certification means that the
equipment meets certain telecommunications
network protective operational and safety
requirements. The Department does not
guarantee that the equipment will operate
to the user’s satisfaction. Before installing
this equipment, users should ensure that it is
permissible to be connected to the facilities
of the local telecommunications company.
The equipment must also be installed using
an acceptable method of connection. In
some cases, the company’s inside wiring
associated with a single line individual
service may be extended by means of a
certified connector assembly (telephone
extension cord). The customer should be
aware that compliance with the above

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conditions may not prevent degradation of
service in some situations. Repairs to
certified equipment should be made by an
authorized Canadian maintenance facility
designated by the supplier. Any repairs or
alterations made by the user to this
equipment, or equipment malfunctions, may
give the telecommunications company cause
to request the user disconnect the equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together. This precaution may be
particularly important in rural areas.

CAUTION: Users should not attempt to make
such connections themselves, but should

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contact the appropriate electric inspection
authority, or electrician, as appropriate. The
Ringer Equivalent Number is an indication of
the maximum number of terminals allowed to
be connected to a telephone interface. The
termination on an interface may consist of
any combination of devices subject only to
the requirement that the sum of the Ringer
Equivalent Number of all the devices not
exceed five.

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SAVE THESE INSTRUCTIONS

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VOL

BOOST

TONE LO HI

Feature Identification

Volume
Control

Battery
Indicator

Tone
Selector
for clarity

Boost Button (HA-40 only)
Press and hold it down while the other
party is talking for extra
amplification and to cut off background
noise. Must release to talk.

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Power Requirements

The Handset Amplifier is powered by
a 9-volt battery (provided). Install a
9-volt battery in the battery
compartment before operation.

IMPORTANT:

Always disconnect HA 30/40 from the
telephone before replacing the battery!

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Installation:

1. Unplug the handset cord from your
telephone base. Insert this plug into
the jack at the front of the Handset
Amplifier.

2. Connect the Handset Amplifier to
your telephone base as shown.

3. Pick up the handset. If there is a dial
tone, you have installed the Handset
Amplifier correctly.

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Volume Control

Adjust the volume to the most
comfortable listening level by moving
the volume control slide switch.

Automatic Power On/Off:

The HA-30 and HA-40 Amplifiers have
a voice detection sensor for the automatic
POWER ON/OFF control. If the phone
line remains silent for more than 10-15
seconds (for instance, when you are on
“HOLD”) the amplifier will “fade out”
and return to its Standby mode to reduce
power consumption and preserve
battery. As soon as any voice or noise
is detected, the Amplifier will turn “ON”
again.

the

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Boost Button (HA-40)

Press and hold down the Boost button for
more amplification when listening. It also
eliminates any background noise and
feedback by muting the microphone in your

You must remember to release the

handset.

button when you speak so that the other
party can hear you, then press and hold the
boost button again when they speak.

Tone Control

Move the Tone Selector switch right or
left to a position that allows you to hear
clearly. This will give you the optimum
speech clarity so that you can
distinguish similar sounds such as
“chair” and “share”.

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Battery Indicator

The battery indicator light comes on
every time you lift your handset to
indicate that the battery level is okay.
If the indicator light does not come on,
the battery needs to be replaced.

When the battery is drained, the
handset will still be operable If you
move the volume control switch to the
minimum position. While at any other
setting, the handset will not work when
the battery is drained.

For normal usage, an alkaline battery
will last for 6 - 12 months, while a
regular battery will last 4 - 10 months.

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Regulatory Compliance

Part 68 of FCC Rules Information

This equipment complies with Part 68 of the FCC rules. On
the bottom of this equipment is a label that contains,
among other information, the FCC registration number and
ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the
telephone company.

A plug and jack used to connect this HA30 / HA40 to
the premises wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug, RJ11 USOC, is provided with this product.
It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for
details.

The REN is used to determine the number of devices that
may be connected to a telephone line. Excessive RENs on

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a telephone line may result in the devices not ringing in
response to an incoming call. In most but not all areas, the
sum of RENs should not exceed five (5.0). To be certain of
the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the
REN for this product is part of the product identifier that
has the format US:AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g., 03 is a
REN of 0.3). For earlier products, the REN is separately
shown on the label. If this telephone equipment, the HA30
/ HA40 super phone ringer causes harm to the telephone
network, the telephone company will notify you in advance
that temporary discontinuance of service may be required.
But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary. The telephone
company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of
the equipment. If this happens the telephone company will

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provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.If
trouble is experienced with this telephone equipment, for
repair or warranty information, please contact Walker /
Ameriphone, 1-800-874-3005. If the equipment is causing
harm to the telephone network, the telephone company
may request that you disconnect the equipment until the
problem is resolved.

DO NOT DISASSEMBLE THIS EQUIPMENT.

This telephone equipment is not intended to be repaired
and it contains no repairable parts. Opening the
equipment or any attempt to perform repairs will void the
warranty. For service or repairs, call 1-800-874-3005.
Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service
commission or corporation commission for information.

If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation of

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this telephone equipment does not disable your alarm
equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a
qualified installer.

This telephone equipment is hearing aid compatible.

We recommend the installation of an AC surge arrester in
the AC outlet to which this equipment is connected. The
telephone companies report that electrical surges,
typically lighting transients, are very destructive to
customer terminal equipment connected to AC power sources.

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Customer-Owned Coin/Credit Card Phones:

To comply with state tariffs, the telephone company must
be given notification prior to connection. In some states,
the state public utility commission, public service
commission or corporation commission must give prior
approval of connection.

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Industry Canada Technical Specifications

This product meets the applicable Industry
Canada technical specifications.

Before installing this equipment, users should
ensure that it is permissible to be connected

facilities of the local telecommunications

the
company. The equipment must also be installed
using an acceptable method of connection. In
some cases, the company’s inside wiring
associated with a single line individual service
may be extended by means of a certified
connector assembly (telephone extension cord).
The customer should be aware that compliance
with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be made
by an authorized Canadian maintenance
facility designated by the supplier. Any repairs

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to

or alterations made by the user to this equipment,
or equipment malfunctions, may give the
telecommunications company cause
the user to disconnect the equipment.

Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal
metallic water pipe system, if present, are
connected together.
particularly

Caution: Users should not attempt to make
such connections themselves, but should
contact the appropriate electric inspection
authority, or electrician, as appropriate.

The Ringer Equivalence Number is an
indication of the maximum number of
terminals allowed to be

This precaution may be

important in rural areas.

connected to a

to request

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telephone interface.
interface may consist of any combination of
devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all
the devices does not exceed five.

[The term “IC:” before the certification/
registration number only signifies that the Industry
Canada technical specifications were met.]

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The termination on an

Troubleshooting

The Handset Amplifier is designed for
long and trouble free operation.
However, if any problem arises in using
your telephone, disconnect the Handset
Amplifier from the telephone. Re-connect
the handset to the telephone. If the
problem disappears, then your Handset
Amplifier needs to be repaired. If the
problem does not go away when you
disconnect the Handset Amplifier, then
the problem lies in your telephone or in
your telephone line. Notify your
telephone company of your problem or
take your telephone to a repair center.

Note: The Handset Amplifier cannot be
used with telephones with dialing pads
in the handset.

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