Ameriphone DIALOGUE VCO User Manual

®

VCO

DIALOGUE

VCO

Operating Instructions

©AMERIPHONE, Inc., 12082 Western Avenue, Garden Grove, California 92841 [phone] or [phone] TTY/TDD
[phone] or [phone] VOICE [phone] Fax

email: [e-mail] web: www.ameriphone.com

The “Read and Talk” Telephone

M06597

∆

© AMERIPHONE, Inc., VCO 5280-2861 6 9/01 ENGLISH

When using your telephone equipment, always follow
basic safety precautions to reduce the risk of fire, electric
shock, and injury to persons, including the following:

1. Read and understand all instructions. Observe all
warnings and other markings on the product.

2. During thunderstorms, avoid using telephones except
cordless models. There may be a slight chance of
electric shock from lightning.

3. Do not use a telephone near a gas leak. If you sus­pect a gas leak, report it immediately, but use a tele­phone away from the area where gas is leaking.

4. Do not use this product near water, or when you are
wet. For example, do not use it in a wet basement or
shower, or next to a swimming pool, bathtub, kitchen
sink or laundry tub. Do not use liquids or aerosol
sprays for cleaning. If the product comes in contact
with any liquids, unplug any phone line or power cord
immediately. Do not plug the product back in until it
has dried thoroughly.

5. Install this product in a protected location where no
one can trip over any phone line or power cord.
Protect cords from damage or abrasion.

6. If this product does not operate normally, review the
“Troubleshooting” section. If you cannot resolve the
problem, or if the product is damaged, refer to the
Ameriphone Warranty. Do not open this product
except as may be directed in this owner’s manual.
Opening this product or reassembling it incorrectly
may expose you to hazardous voltages or other risks.
Opening this product automatically voids the warranty.

7. If this product uses batteries as power back-up during
power outages, replace batteries only as described in
this owner’s manual. Do not burn or puncture used
batteries — they contain caustic chemicals.

8. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the fol­lowing conditions:
A. When the power supply cord or plug is damaged

or frayed.
B. If liquid has been spilled on the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by follow-

ing the operating instructions. Adjust only those

controls that are covered by the operating instruc-

tions because improper adjustment of other con-

trols may result in further damage.
E. If the product has been dropped or appears

damaged.
F. If the product exhibits a distinct change in perfor-

mance.

9. If this product has a polarized plug with one wide
prong, it may not fit in non-polarized outlets. Do not
defeat the purpose of these plugs. If they do not fit in
your outlet, the outlet should be replaced by an
electrician.

ADDITIONAL SAFETY NOTES FOR
CANADIAN USERS

NOTICE: The Canadian Department of Communications
label identifies certified equipment. This certification means
that the equipment meets certain telecommunications net­work protective, operational and safety requirements. The
Department does not guarantee the equipment will operate
to the user's satisfaction.

Before installing the equipment, users should ensure that it
is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be
installed using an acceptable method of connection. The
customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations. Repairs to certified equipment should be made
by an authorized Canadian maintenance facility designat­ed by the supplier. Any repairs or alteration made by the
user to this equipment, or equipment malfunctions, may
give the telecommunications company cause to request the
user to disconnect the equipment.

Users should ensure for their own protection that the electri­cal ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly
important in rural areas.

CAUTION: Users should not attempt to make such connec­tions themselves, but should contact the appropriate electric
inspection authority, or electrician, as soon as possible.

NOTICE: The LOAD NUMBER (LN) assigned to each
terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the
device, to prevent overloading. The termination on a loop
may consist of any combination of devices subject only to
the requirement that the sum of the load numbers of all
devices does not exceed 100.

SA VE THESE INSTRUCTIONS

Important Safety
Instructions

Introducing the Dialogue VCO ............................................................................................................2

Warranty Service..................................................................................................................................2

Sales Receipt........................................................................................................................................2

Help from Ameriphone ..........................................................................................................................2

Features ............................................................................................................................................3

Setting up Your Dialogue VCO ............................................................................................................4

Installing the Backup Batteries ................................................................................................................4

Connecting for Desk or Wall Mount ......................................................................................................4

Desktop Use ................................................................................................................................4

Wall Mount ................................................................................................................................5

Using Y our Dialogue VCO ..................................................................................................................6

Incoming Voice Volume ........................................................................................................................6

Incoming Voice Tone ............................................................................................................................6

Ringer Volume ....................................................................................................................................6

Hold ..................................................................................................................................................7

Last Number Redial ..............................................................................................................................7

Flash ..................................................................................................................................................7

Special Features ................................................................................................................................8

Unanswered Call Indicator ...................................................................................................................8

Programming the Relay Service Number .................................................................................................8

Programming Emergency Calling Message ..............................................................................................9

Making Emergency Calls and Sending Emergency Message .....................................................................9

Programming the Memory Buttons ........................................................................................................10

Making and Answering VCO Calls ......................................................................................................11

Communicating in Text Telephone (TTY/TDD) Mode ................................................................................15

Using Auto Answering Machine ...........................................................................................................16

Using an External Voice Answering Machine .........................................................................................17

Direct Audio Output ...........................................................................................................................18

Connecting to the Dialogue LVD ...........................................................................................................18

Connecting to the Q-90 Printer .............................................................................................................19

Connecting to the Dialogue LVD and the Q-90 Printer ............................................................................19

Troubleshooting Chart ......................................................................................................................20

FCC Statement ................................................................................................................................21

Warranty ..........................................................................................................................................22

Specifications ....................................................................................................................................23

Index ................................................................................................................................................24

Contents

1

Introducing the
Dialogue VCO

Thank you for selecting the amplified
telephone Dialogue VCO from
Ameriphone. These Operating
Instructions and the associated Quick
Operating Guide provide you with the
information you need to use your
Dialogue VCO effectively and safely.
Read this manual thoroughly before
using your telephone. Keep the manu­al near the telephone for easy reference.

Warranty Service

Your telephone is designed to provide
years of quality service. But, should the
phone malfunction and the Trouble­shooting Chart on page 20 not resolve
the problem, follow the Warranty pro­cedure on page 22.

Sales Receipt

Be sure to save your sales receipt as
proof of purchase date should you
need warranty service.

Help from Ameriphone

For help with using your Dialogue
VCO, call our Customer Relations
department at 714-897-0808.

Please make sure your Dialogue VCO
package includes the items shown in
Figure 1.

OPERATING

INSTRUCTIONS

AND

QUICK GUIDE

DIALOGUE VCO

Telephone Line Cords

A/C Adapter

Handset
Coil Cord

Operating Guides

Figure 1 - Package Components

Phone Base Plate

DIALOGUE

VCO

M1

a. a. a. a. a.

POWER

RELAY REL MGS SPACEAUTO ANS

SIGNAL

M2 M3 M4 M5

SELECT MEMORY b

X

HOLD PROG

LO

HI

FLASH REDIAL

TONE

VOL

AMPLIFY

A
B
C

G
H

I

T
U
V

W

X
Y

P
R
S

J
K
L

M
N
O

D
E
F

Q Z

! $ () =

"

/ ' + -

, .

?

: ;

b. b. b. b. b.

Handset

Base Unit

2

Features on the
Dialogue VCO

RINGER volume switch
AUDIO OUTPUT jack

A/C adapter and phone
line connection

TONE/PULSE switch

RELAY button
RELAY MESSAGE button

AUT O ANSWER button

LCD display screen
Signal indicator light

MEMORY button

MEMORY b button
SELECT button
EMERGENCY button

REDIAL button
FLASH button

VOL volume slider

RING flasher
AMPLIFY button
AMPLIFY indicator

PROG program button

AUDIO

OUTPUT

RINGER

Off Lo Hi

DIAL

T P

DIALOGUE

VCO

M1

a. a. a. a. a.

POWER

RELAY REL MGS SPACEAUTO ANS

SIGNAL

M2 M3 M4 M5

SELECT MEMORY b

X

HOLD PROG

LO

HI

FLASH REDIAL

TONE

VOL

AMPLIFY

A
B
C

G
H

I

T
U
V

W

X
Y

P
R
S

J
K

L

M
N
O

D
E
F

Q Z

! $ () =

"

/ ' + -

, .

?

: ;

b. b. b. b. b.

TONE

slider

HOLD

button

Figure 2 - Base Unit Controls

3

AC Power indicator

Setting up Your
Dialogue VCO

There are three steps involved in set­ting up your Dialogue VCO.

• Insert four AA rechargeable
NiCad batteries for back-up in
case of AC power outage.

• Decide if you want the phone to
sit on a desk or hang on the wall.

• Connect the telephone components.

Installing the Backup Batteries

If there is a power outage, the
Dialogue

VCO will operate for 4 - 8

hours with four AA rechargeable
NiCad batteries (not included). If the
phone is not in use, the batteries will
stay charged for several months.

T

o Install New Batteries:

1. Slide open the batter y compart-­ment cover on the bottom of the
telephone (Figure 3).

2. Install four fresh AA recharge­able NiCad batteries. Be sure
to observe batter y polarity as
imprinted on the base of the
compartment.

Connecting for Desk or Wall Mount

Set the dial mode switch to T (tone)
if you have touch tone service.
Set the switch to P (pulse) if you have
rotary dialing.

Desktop Use

:

1. Connect the telephone line cord
and the handset cord to the
telephone as shown in Figure 4.

2. Plug the AC adapter into an
electric outlet and into the tele­phone as shown in Figure 4.

S

E

L

E

C

T

S

P

A

C

E

B

A

C

K

S

P

A

C

E

R

E

L

A

Y

A

U

T

O

A

N

S

R

E

L

M

G

S

P

O

W

E

R
L

E

D

S

I

G

N

A

L

L

E

D

M

!

M

2

M

3

M

4

M

5

S

H

I

F

T

Figure 4 - Connecting the Components

MANUAL
AUTO

Insert
batteries
here

Press in
here
to open
battery
compart­ment

Figure 3 - Accessing the Batteries

4

Setting up Your
Dialogue VCO (continued)

3. Lift the handset and listen for a
dial tone.

The phone is ready to use.

W

all Mount:

1. Pull the handset hook out as
shown in Figure 5 and reverse
its position so that the hook
points up and will hold the
handset when you hang up.

2. Insert the tabs of the phone
base into the slots in the lower
position of the base as shown
in Figure 6. Push the phone
base in and down firmly until it
snaps into place.

3. Plug in the shor t phone line
cord and mount the phone as
shown in Figure 7.

4. See Desktop Use section and
follow steps 1 through 3.

M

A

NUAL

AUTO

Figure 6 - Phone Base Installation
for Wall Mounting

Figure 5 - Reversing the Hook

Figure 7 - Wall mounting installation

5

Using Your Dialogue VCO

frequency you need to boost. To iden­tify the sound frequency range that
best suits your needs, follow these
steps:

1. When you hear a voice on the
line, press the AMPLIFY button
as shown in Figure 8.

2. Adjust the TONE slide control as
in Figure 10 to suit your hearing.

Ringer V olume

1. You can adjust the RINGER
VOLUME as high as 95+ dB.
The settings available are OFF,
LO and HI as shown in

Figure 11.

Incoming V oice V olume

1. Press the AMPLIFY button as
shown in Figure 8 to turn the
incoming voice amplifier on or off.
When AMPLIFY is on, the
AMPLIFY indicator comes on.

2. Adjust the volume in the handset
by moving the VOL slide control in
Figure 9. With AMPLIFY on,
incoming volume will be up to
30 dB louder.

Incoming V oice T one

The Dialogue VCO provides extra
amplification at the level of sound

P
E

0

#

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

*

E

0

#

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

*

Figure 9 - Volume Slide Control

P
E

0

#

HOLD PROG

TONE

LO HI

FLASH REDIAL

VOL

AMPLIFY

*

Figure 10 - Tone Slide Control

RINGER

Off Lo Hi T P

DIAL

Figure 11 - Ringer Volume

Figure 8 - AMPLIFY Button and
Indicator

6