This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
This manual replace RS2240001 Revision 2.
Commercial
Microwave Oven
This Base Manual covers general information
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
2002 Models are listed in bold.
RFS9BP1324706M
RFS9BP1327707M
RFS10SP1324701M
RFS10SP1327708M
RFS10SW2P1324702M
RFS10SW2P1327709M
RFS12MPSP1324704M
RFS12MPSP1327711M
RFS12SP1324703M
RFS12SP1327710M
RFS12SW2P1324705M
RFS12SW2P1327712M
RCS10P1140411M
RCS10P1324601M
RCS10P1327703M
RCS10DP1152809M
RCS10DP1327701M
RCS10MPP1140412M
RCS10MPP1324602M
RCS10MPP1327704M
RCS10MPSP1324901M
RCS10MPSP1324902M
RCS10MPSP1327705M
RCS10MPSEDP1324906M
RCS10MPSEDP1327706M
RCS10PBDP1324001M
RCS10PBDP1327702M
16021520
Revision 0
October 2002
!
!
Important Information
Important Notices for Servicers and Consumers
Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and
workmanship go into every product to provide our customers with quality products. It is possible, however , that during
its lifetime a product may require service. Products should be serviced only by a qualified service technician who is
familiar with the safety procedures required in the repair and who is equipped with the proper tools, parts, testing
instruments and the appropriate service information. IT IS THE TECHNICIANS RESPONSIBLITY TO REVIEW ALL
APPROPRIATE SER VICE INFORMATION BEFORE BEGINNING REP AIRS.
WARNING
T o avoid risk of severe personal injury or death, disconnect power before working/servicing on appliance to avoid
electrical shock.
T o locate an authorized servicer , please consult your telephone book or the dealer from whom you purchased this
product. For further assistance, please contact:
Read the following information to avoid possible exposure to microwave radiation:
The basic design of the Amana Microwave Oven makes it an inherently safe device to both use and service.
However , there are some precautions which should be followed when servicing the Radarange to maintain this
safety . These are as follows:
1. Always operate the unit from an adequately
grounded outlet. Do not operate on a two-wire
extension cord.
2. Before servicing the unit (if unit is operable) perform
the microwave leakage test.
3. The oven should never be operated if the door does
not fit properly against the seal, the hinges or hinge
bearings are damaged or broken; the choke is
damaged, (pieces missing, etc.); or any other
visible damage can be noted. Check the choke
area to ensure that this area is clean and free of all
foreign matter.
4. If the oven operates with the door open and
produces microwave energy , take the following
steps:
A. Tell the user not to operate the oven.
B. Contact Maytag Amana Manufacturing
immediately.
5. Always have the oven disconnected when the outer
case is removed except when making the "live"
tests called for in the Service Manual. Do not
reach into the equipment area while the unit is
energized. Make all connections for the test and
check them for tightness before plugging the cord
into the outlet.
6. Always ground the capacitors on the magnetron
filter box with an insulated-handle screwdriver
before working in the high voltage area of the
equipment compartment. Some types of failures
will leave a charge in these capacitors and the
discharge could cause a reflex action which could
make you injure yourself.
7. Always remember that in the area of the
transformer there is HIGH VOLTAGE. When the
unit is operating keep this area clear and free of
anything which could possibly cause an arc or
ground, etc.
8. Do not for any reason defeat the interlock
switches there is not valid reason for this action
at any time; nor will it be condoned by Amana.
9. IMPORT ANT : Before returning a unit to a
customer, be sure to check for proper switch
interlock action.
10. Before returning a unit to a customer, be sure that
the door spacing is reasonably uniform along the
top, bottom, and sides, and that it measure
1/8" or less.
1 1. The Amana Microwave Oven should never be
operated with any components removed and/or
bypassed or when any of the safety interlocks are
found to be defective, or when any of the seal
surfaces are defective, missing, or damaged.
12. All Amana microwave ovens meet all
requirements of the radiation control for Health
and Safety Act of 1968. Due to measurement
uncertainties, the maximum leakage for the field
will be 4mw/cm
13. To ensure that the unit does not emit excessive
microwave leakage and to meet the Department
of Health and Human Services guidelines, check
the oven for microwave leakage using the Narda
model 8100, 8200 Holaday HI1500, HI1501, or
Simpson 380M leakage monitor as outlined in the
instruction. The maximum leakage level allowed
when following those instructions is 4mw/cm2.
14. If servicer encounters an emission reading over
4mw/cm2, the servicer is to cease repair and
contact the Amana Service Department
immediately for further direction. Amana
Manufacturing will contact the proper Government
Agency upon verification of the test results.
When using electrical equipment, basic safety precautions should be followed to reduce the risk of burns,
electrical shock, fire, or injury to persons.
1. READ all instructions before using equipment.
2. READ AND FOLLOW the specific
“PRECAUTIONS TO A VOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROW AVE
ENERGY”.
3. This equipment MUST BE GROUNDED. Connect
only to properly GROUNDED outlet. See
“GROUNDING INSTRUCTIONS”.
4. Install or locate this equipment ONLY in
accordance with the installation instructions in this
manual.
5. Some products such as whole eggs and sealed
containers, for example, closed glass jars may
explode and SHOULD NOT be HEATED in this
oven.
6. Use this equipment ONLY for its intended use as
described in this manual. Do not use corrosive
chemicals or vapors in this equipment. This type
of oven is specifically designed to heat or cook. It
is not designed for industrial or laboratory use.
7. As with any equipment, CLOSE SUPERVISION
is necessary when used by CHILDREN.
8. DO NOT operate this equipment if it has a
damaged cord or plug, if it is not working
properly , or if it has been damaged or dropped.
9. This equipment, including power cord, must be
serviced ONLY by qualified service personnel.
Special tools are required to service equipment.
Contact nearest authorized service facility for
examination, repair , or adjustment.
10. DO NOT cover or block filter or other openings
on equipment.
11. DO NOT store this equipment outdoors. DONOT use this product near water, for example,
near a kitchen sink, in a wet basement, or near
a swimming pool, and the like.
12. DO NOT immerse cord or plug in water.
13. Keep cord AWAY from HEATED surfaces.
14. DO NOT let cord hang over edge of table or
counter.
15. See door cleaning instructions in “Care and
Cleaning” section.
16. For commercial use only.
CAUTION
!
T o reduce risk of fire in the oven cavity:
a. DO NOT overcook food. Carefully attend
equipment if paper, plastic, or other combustible
materials are placed inside the oven to facilitate
cooking.
b. Remove wire twist-ties from paper or plastic
bags before placing bag in oven.
c. KEEP oven DOOR CLOSED, turn oven off, and
disconnect the power cord, or shut off power at
the fuse or circuit breaker panel, if materials
inside the oven should ignite. Fire may spread
if door is opened.
d. DO NOT use the cavity for storage. DO NOT
leave paper products, cooking utensils, or food
in oven.
T o avoid risk of personal injury or property damage, observe the following:
1. Briskly stir or pour liquids before heating with
microwave energy to prevent spontaneous boiling
or eruption. Do not overheat. If air is not mixed
into a liquid, liquid can erupt in oven or after
removal from oven.
2. Do not deep fat fry in oven. Fat could overheat
and be hazardous to handle.
3. Do not cook or reheat eggs in shell or with an
unbroken yolk using microwave energy. Pressure
may build up and erupt. Pierce yolk with fork or
knife before cooking.
4. Pierce skin of potatoes, tomatoes, and similar
foods before cooking with microwave energy.
When skin is pierced, steam escapes evenly.
5. Do not operate equipment without load or food in
oven cavity .
6. Use only popcorn in packages designed and
labeled for microwave use. Popping time varies
depending on oven wattage. Do not continue to
heat after popping has stopped. Popcorn will
scorch or burn. Do not leave oven unattended.
7. Do not use regular cooking thermometers in oven.
Most cooking thermometers contain mercury and
may cause an electrical arc, malfunction, or
damage to oven.
8. Do not heat baby bottles in oven.
9. Do not use metal utensils in oven.
10. Never use paper, plastic, or other combustible
materials that are not intended for cooking.
11. When cooking with p aper, plastic, or other
combustible materials, follow manufacturer's
recommendations on product use.
12. Do not use paper towels which contain nylon
or other synthetic fibers. Heated synthetics could
melt and cause paper to ignite.
13. Do not heat sealed containers or plastic bags
in oven. Food or liquid could expand quickly and
cause container or bag to break. Pierce or open
container or bag before heating.
14. To avoid pacemaker malfunction, consult
physician or pacemaker manufacturer about
effects of microwave energy on pacemaker.
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
a. DO NOT attempt to operate this oven with the
door open since open-door operation can result in
harmful exposure to microwave energy . It is
important not to defeat or tamper with the safety
interlocks.
b. DO NOT place any object between the oven front
face and the door or allow soil or cleaner
residue to accumulate on sealing surfaces.
c. DO NOT operate the oven if it is damaged. It
is particularly important that the oven door close
properly and that there is no damage to the: (1)
door (bent), (2) hinges and latches (broken or
loosened), (3) door seals and sealing surfaces.
d. The oven should NOT be adjusted or repaired
by anyone except properly qualified service
personnel.
Precautions to be observed before and during
servicing to avoid possible exposure to excessive
microwave energy , or electrical shock disconnect
power to oven.
• Do not operate or allow oven to be operated with door
open.
• Make the following safety checks on all ovens to be
serviced before activating the magnetron or other
microwave source, and make repairs as necessary:
• Interlock operation
• Proper door closing
• Seal and sealing surfaces (arcing, wear, and
other damage)
• Damage to or loosening of hinges and latches
• Evidence of dropping or abuse
• Before turning on microwave power for any service
test or inspection within the microwave generating
compartments, check the magnetron, waveguide or
transmission line, and cavity for proper alignment,
integrity, and connections.
• Any failed or misadjusted components in the
interlock, monitor, door seal, and microwave
generation and transmission systems shall be
repaired, replaced or adjusted by procedures
described in this manual before oven is released to
the consumer.
• Check microwave leakage to verify compliance with
the federal performance standard should be
performed on each oven prior to release to the
consumer.
!
WARNING
T o avoid risk of electrical shock, injury or death; make
sure these grounding instructions are followed.
Grounding Instructions
!
WARNING
Do not remove grounding prong when installing
grounded appliance in a home or business that does
not have three wire grounding receptacle, under no
condition is grounding prong to be cut off or removed.
It is the personal responsibility of the consumer to
contact a qualified electrician and have properly
grounded three prong wall receptacle installed in
accordance with appropriate electrical codes.
WARNING
To avoid the risk of electrical shock or death, do not
alter the plug.
WARNING
To avoid the risk of electrical shock or death, this
equipment must be grounded.
This equipment MUST be grounded. In the event of an
electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the
electric current. This oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Consult a qualified electrician or servicer if grounding
instructions are not completely understood, or if doubt
exists as to whether the equipment is properly
grounded.
Do not use an extension cord. If the product power cord
is too short, have a qualified electrician install a threeslot receptacle. This oven should be plugged into a
separate 60 hertz circuit with the electrical rating as
shown in the appropriate drawing. Models operate with a
120 supply voltage. When a microwave oven is on a
circuit with other equipment, an increase in cooking
times may be required and fuses can be blown.
The standard accepted color coding for grounding wires
is GREEN or GREEN WITH YELLOW STRIPE. These
ground leads are NOT to be used as current carrying
conductors. It is extremely important that the technician
replace any and all grounds prior to completion of the
service call. Under no condition should ground wire be
left off causing a potential hazard to technicians and
consumer.
Wiring
A good service practice is never route wiring over
terminals and/ or sharp edges. This applies to any wiring
without regard to the circuit voltage. Wire installation
material and thickness is designed and regulated for
electrical spacing purpose only , but cannot always be
relied upon because of possible cuts and/or abrasions,
which can occur during servicing.
WARNING
!
To avoid risk of electrical shock, personal injury or
death; verify the oven is properly grounded and
polarized.
Explanation
Polarization–This means that the larger slot must be
neutral and the small slot must be hot (live).
Mispolarized–The outlet is miswired so that the larger slot
is hot (live) and the smaller slot is neutral.
Grounded–This means the round hole connection is
connected to earth ground through a connection to the main
power panel.
Ungrounded–The round hole connection is not complete
to earth ground and/or the main power panel.
Test Procedures (2 Methods)
Method #1
Purchase and use a ground monitor available under
Amana Part Number R0193001 or it can be purchased
locally. The lamps inside the monitor indicate a correctly
or incorrectly wired outlet by instructions imprinted on
the monitor body .
Method #2
Voltmeter - (Use scale over 125 Volts A.C.)
• Test A - "H" to "N" must indicate line voltage.
• Test B - "H" to "G" must indicate line voltage.
• Test C - "N" to "G" must indicate zero (0) volts.
Proper Grounding and Polarization of
120 Volts Wall Outlets
If "N" to "G" indicates line voltage the outlet is improperly
polarized.
For the safety of our customers and the service
technician ALL appliances have a three–prong power
cord and MUST be connected to a properly polarized and
If "H" to "G" indicates zero (0) volts the outlet is not
grounded.
grounded wall outlet.
This information was written for those who do not
understand grounding and polarization of a wall outlet.
A 120 volt wall outlet must always be wired as shown
below.
eutral (N) - This slot is
he larger of the two and
hould be neutral (dead)
ith respect to ground.
N
Hot(H)-Thisslotis
the smaller size and
should always be hot
(live) with respect to
neutral (N) and ground(G
H
CAUTION
To avoid risk of electrical shock, personal injury or
property damage; wiring changes or grounding of wall
G
Ground (G) - The round hole connection
is for the grounding circuit. Behind the
cover plate a green wire should be
connected to this terminal.
outlet are to be made only by a qualified electrician.
General Test Information
Most testing in the manual is conducted with an
ohmmeter using a multiplier scale of X 10k (k–thousand
ohms). When using this scale, it is important that your
fingers do not touch the metal parts of the test probes.
To do so will give a false indication of the ohm reading.
• Inspect equipment for damage such as dents in door
or dents inside oven cavity.
• Report any dents or breakage to source of purchase
immediately. Do not attempt to use oven if damaged.
• Remove all materials from oven interior.
Equipment Placement
• Do not install equipment next to or above source of
heat, such as pizza oven or deep fat fryer. This could
cause microwave oven to operate improperly and
could shorten life of electrical parts.
• Do not block or obstruct air filter. Allow access for
cleaning.
• Install on level countertop surface.
A
Radio Interference
Microwave operation may cause interference to radio,
television, or similar equipment. Reduce or eliminate
interference by doing the following:
• Clean door and sealing surfaces of oven according to
instructions in “Care and Cleaning” section.
• Place radio, television, etc. as far as possible
from oven.
• Use a properly installed antenna on radio, television,
etc. to obtain stronger signal reception.
Oven Features
Removable
Splatter Shield
(Not Shown)
A
A
A—Allow at least 1½ inches / 3.81 centimeters of clearance
around top and sides of equipment. Proper air flow around
equipment cools electrical components. With restricted air
flow, oven may not operate properly and life of electrical
parts is reduced.
Complete registration card and promptly return. If
registration card is missing:
• For Amana product call 1-800-843-0304 or visit the
Web Site at www.amana.com
• For Maytag product call 1-800-688-9900 or visit the
Web Site at www.maytag.com
• For Jenn-Air product call 1-800-536-6247 or visit the
Web Site at www.jennair.com
• For product inCanada call 1-866-587-2002 or visit the
Web Sites at www.amana.com or www.maytag.com or
www.jennair.com
When contacting provide product information located on
rating plate. Record the following:
Model Number:_____________________
Manufacturing Number:_____________________
Serial or S/N Number:_____________________
Date of purchase:_____________________
Dealer’s name and address:_____________________
Service
Keep a copy of sales receipt for future reference or in
case warranty service is required. To locate an
authorized servicer:
• For Amana product call 1-800-628-5782 or visit the
Web Site at www.amana.com
• For Maytag/Jenn-Air product call 1-800-462-9824 or
visit the Web Site at www.maytag.com or
www.jennair.com
• For product inCanada call 1-866-587-2002 or visit the
Web Sites at www.amana.com or www.maytag.com or
www.jennair.com
Warranty service must be performed by an authorized
servicer. We also recommend contacting an authorized
servicer, if service is required after warranty expires.
Parts and Accessories
Purchase replacement parts and accessories over the
phone. To order accessories for your product call:
• For Amana product call 1-877-232-6771 or visit the
Web Site at www.amana.com
• For Maytag/Jenn-Air product call 1-800-462-9824 or
visit the Web Site at www.maytag.com or
www.jennair.com
• For product inCanada call 1-866-587-2002 or visit the
Web Sites at www.amana.com or www.maytag.com or
www.jennair.com
Extended Service Plan
We offer long-term service protection for this new oven.
• Asure™ Extended Service Plan is specially designed
to supplement Amana’s strong warranty. This plan
covers parts, labor, and travel charges.
Call 1-866-232-6244 for information.
• Dependability PlusSM Extended Service Plan is
specially designed to supplement Maytag’s and
Jenn-Air’s strong warranty. This plan covers parts,
labor, and travel charges.
Call 1-800-925-2020 for information.
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.
IllustrationComponentTestingResults
Thermal cutoutDisconnect all wires from TCO.
Diode
Capacitor
Magnetron
Measure resistance across terminals.
Cavity TCO
Magnetron TCO
Magnetron TCO
Discharge Capacitor
Remove diode lead from capacitor and
connect ohmmeter.
Reverse leads for second test.
Discharge Capacitor
Remove wires from capacitor terminals
and connect ohmmeter, set on highest
resistance scale to terminals.
Also check between each terminal and
capacitor case.
Discharge Capacitor
Opens at 243
Closed at 150
Closed at 180
°F (117°C)
°F and open at 250°F
°F and open at 280°F
Infinite resistance should be
measured in one direction and 50K
or more in the opposite direction.
NOTE: Ohmmeter must contain a
battery of 6 volts minimum.
Between Terminals: Meter should
momentarily deflect towards zero
then return to over 5 M
Ω.Ifno
deflection occurs, or if continuous
deflection occurs, replace capacitor.
Terminal to Case: Infinite resistance
Between Terminals: Less than 1
Ω
Ω
RFS12*
6
2
1
RFS9B, RCS10*,
RFS10*
6
2
1
3
1
3
Remove wires from magnetron and
connect ohmmeter to terminals. Also
check between each terminal and
ground.
Each terminal to ground measures
Infinite resistance.
Note: This test is not conclusive. If
oven does not heat and all other
components test good replace the
magnetron and retest.
Blower motorRemove all wires from motor.
Measure resistance across coil
Transformer
4
5
1
Primary
2
Transformer
1
4
2
4
5
Primary
5
2
6 minute timerRemove leads from timer contact
Filament
5
6
H.V.
Secondary
4
Filament
5
6
H.V.
Secondary
4
Discharge Capacitor
Remove all wires from terminals.
Measure resistance from:
1to2
Terminal5to6
Terminal 4 to Ground screw on
transformer stack
Discharge Capacitor
Remove all wires from terminals.
Measure resistance from:
1to2
Terminal5to6
Terminal 4 to Ground screw on
transformer stack
terminals.
Measure resistance of following
terminals:
1to2
Timer in OFF position
1to2
Timer in ON position
4to5
Timer in OFF or ON position
Approximately 14
Less than <1
Less than <1 Ω
Approximately 78 Ω
Less than <1
Less than <1 Ω
Approximately 138 Ω
If timer does not indicate readings
below, replace timer.
Infinite
Ω
Approximately <1 Ω
Approximately 5.8 kΩ (timer motor)
To avoid risk of electrical shock, personal injury or death; disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.