Amana TANDEM W10410362A User Manual

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FRONT-LOADING	LAVEUSE AUTOMATIQUE
AUTOMATIC WASHER	À CHARGEMENT FRONTAL
USE & CARE GUIDE	GUIDE D’UTILISATION ET
	D’ENTRETIEN

Para una versión de estas instrucciones en español, visite www.amana.com

Table of Contents
WASHER SAFETY..........................................................	2
CONTROL PANEL AND FEATURES.............................	3
CYCLE GUIDE................................................................	4
USING YOUR WASHER.................................................	5
WASHER MAINTENANCE.............................................	8
TROUBLESHOOTING..................................................	10
WARRANTY.................................................................	17
ASSISTANCE OR SERVICE.........................	Back Cover

Table des matières
SÉCURITÉ DE LA LAVEUSE.......................................	18
TABLEAU DE COMMANDE ET
CARACTÉRISTIQUES.................................................	19
GUIDE DE PROGRAMMES.........................................	20
UTILISATION DE LA LAVEUSE...................................	21
ENTRETIEN DE LA LAVEUSE.....................................	24
DÉPANNAGE................................................................	27
GARANTIE....................................................................	35
ASSISTANCE OU SERVICE............	Couverture arrière

W10410362A

WASHER SAFETY

CONTROL PANEL AND FEATURES

5	4	3
		3

Not all features and options are available on all models.

Appearance may vary.

1WASH CYCLE KNOB

Turn the Wash Cycle knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles that best suit your load.

2TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

•Warm and hot water will be cooler than what your previous washer provided.

•Even in a cold water wash, some warm water may be added to the washer to maintain a minimum temperature.

3CYCLE SIGNAL

This cycle signal is helpful when you are removing items from the washer as soon as it stops. Select ON or OFF.

4START/PAUSE BUTTON

Press and hold to start a cycle, or press once while a cycle is in process to pause and press again to continue the cycle. If you do not press START/PAUSE within 5 minutes of choosing a cycle, the washer automatically shuts off.

5POWER BUTTON

6STATUS INDICATORS

The Status Indicators show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

ADD GARMENT

When Add Garment is lit, you may pause the washer, open the door, and add 2 or 3 additional items.

WASH

This is the main portion of the wash cycle. You will see the washer tumble the load. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected cycle, along with your load size.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

DOOR LOCK

The Door Lock avoids unintended use of the washer. When Door Lock is lit, all buttons are disabled except for Start/Pause, Power, and Cycle Signal.

Press to turn the washer on and off. Press again to STOP/ CANCEL a cycle at any time.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed.

Not all cycles and options are available on all models.

Items to wash:	Cycle:	Temp*:	Spin	Cycle Details:
			Speed:
Sturdy fabrics,	Heavy	Hot	High	Use this cycle for heavily soiled or sturdy items. This cycle
colorfast items,	Duty	Warm		combines fast-speed tumbling, longer wash time, and
towels, jeans		Cold		high-speed spin to shorten drying times.

Cottons, linens,	Normal	Hot	High	Use this cycle for normally soiled cottons and mixed
sheets, and mixed		Warm		fabric loads. This cycle combines medium-speed tumbling,
garment loads		Cold		high-speed spin, and a load cooling process to reduce
				wrinkling.

Machine-wash	Delicate	Hot	Low	Use this cycle to wash lightly soiled garments indicating
silks, lingerie,		Warm		“Machine Washable Silks” or “Gentle” cycle on the care
washable wools		Cold		label. Place small items in mesh garment bags before
				washing.

Swimsuits and	Rinse &	Cold	High	Combines a rinse and high-speed spin for loads requiring
items requiring	Spin			an additional rinse cycle or to complete a load after power
rinsing without				interruption. Also use for loads that require rinsing only.
detergent

Dripping wet or	Drain &	N/A	High	This cycle uses a spin to shorten drying times for heavy
hand-washed	Spin			fabrics or special-care items washed by hand. Use this
items				cycle to drain washer after cancelling a cycle or completing
				a cycle after a power failure.

No clothes in	Clean Washer	N/A	High	Use monthly with Affresh® washer cleaner to clean the
washer	with Affresh®			interior of the washer. Make sure no clothes are in washer.
*All rinses are cold.
*All rinses are cold.

USING YOUR WASHER

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, build-up of mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Use only High Efficiency (HE) detergent.

IMPORTANT:

nEmpty pockets. Loose change, buttons, or any small object can plug pumps and may require a service call.

nClose zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

nMend rips and tears to avoid further damage to items during washing.

nTurn knits inside out to prevent pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

nDo not dry garments if stains remain after washing, because heat can set stains into fabric.

nAlways read and follow fabric care labels and laundry product instructions. Improper usage may cause damage to your garments.

First wash cycle without laundry

Before washing clothes for the first time, if not completed during the final installation step, choose the Normal cycle and run it without clothes. Use only HE detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load. This initial cycle serves to ensure the interior is clean before washing clothes.

1. Sort and prepare your laundry

Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover

products on an inside seam.

2. Load laundry into washer

Open the washer door. Place a load of sorted clothes loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it firmly until the latch clicks.

nDepending on load type and cycle, the washer can be fully loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions.

nMix large and small items and avoid washing single items. Load evenly.

nWash small items in mesh garment bags. For multiple items, use more than one bag and fill bags equally.

Using the Dispenser

To use the dispenser drawer:

1.Open the dispenser drawer.

2.Add laundry products as described in steps 3–5.

3.Slowly close the dispenser drawer. Make sure it is completely closed.

NOTE: A small amount of water may remain in the dispensers from the previous wash cycle. This is normal.

3. Add HE detergent to dispenser

Add liquid or powdered HE detergent to this compartment.

Color-safe bleach or oxi products may be added to this compartment along with the same type of detergents.

NOTE: Do not mix powdered products with liquid ones.

Do not overfill; adding too much detergent may cause detergent to be dispensed into the washer too early.

HE detergent compartment

Use only High Efficiency (HE) detergent.

4. Add fabric softener to dispenser (if desired)

Liquid fabric

softener

compartment

Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

Fabric softener is always dispensed in the final rinse.

IMPORTANT: Do not overfill, dilute, or use more than 1/4 cup (60 mL) of fabric softener. Do not fill past the MAX line. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

nDo not spill or drip any fabric softener onto the clothes.

nDo not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.

5.Add liquid chlorine bleach to dispenser (if desired)

Liquid chlorine

bleach

compartment

Add a measured amount of liquid chlorine bleach to the bleach compartment. Do not overfill, dilute, or use more than 2/3 cup (165 mL). Use a measuring cup with a pour spout; do not guess.

nDo not fill beyond the “MAX” level. Overfilling will cause bleach to dispense too soon and may cause garment damage.

nDo not add color-safe bleach or oxi-product to this dispenser.

	6. Press POWER to turn on washer			9. Press and hold START/PAUSE
				to begin wash cycle
				to begin wash cycle

Slowly close the dispenser drawer. Make sure the drawer is closed completely, then press and hold POWER to turn on the washer. To cancel a cycle press POWER, then the washer powers down, the door unlocks, and clothes can be removed.

7. Select CYCLE

Turn cycle knob to select your wash cycle. See “Cycle Guide” for details on cycle features. Not all options are available on all cycles.

8. Select additional options, if desired

To add additional options to the cycle, press the button for the desired option until light glows to add them to the selected cycle.

NOTE: Not all options are available with all cycles. See “Cycle Guide” for available options.

Press and hold the START/PAUSE button to start the wash cycle. To pause a cycle in progress, press the START/PAUSE button once, then press and hold again to continue the cycle. To cancel a cycle, press the POWER button.

Door Locked

Once you press and hold START/PAUSE, you will hear

the door lock, unlock, and lock again. When the door locked light illuminates, the door is locked. The door is locked

and unlocked automatically, depending on the stage of the wash cycle.

Unlocking the door to add garments:

If you need to open the door to add 1 or 2 missed garments, you may do so while the “Add Garment” light is lit.

Press START/PAUSE once; the door will unlock once the washer movement has stopped. This may take several minutes. Then close door and press START/PAUSE again to continue the cycle.

To add garments after the “Add Garment” period is over, the wash cycle needs to be canceled, the items added, and a new wash cycle started.

10. Remove garments promptly after cycle is finished

Promptly remove garments after cycle has completed to avoid odor and rusting of metal objects on garments. When unloading garments, pull back the door seal and check

for small items between the tub and the basket.

NOTE:

nAfter any wash cycle is completed, the door must be opened and then closed before a new cycle can begin.

nA small amount of water may remain in the dispensers after the wash cycle is complete. This is normal.

nThis washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.

WASHER MAINTENANCE

CLEANING YOUR WASHER

Keep your washer as clean and fresh as your clothes.

To keep washer interior odor-free, follow this recommended cleaning procedure at least once a month:

1.Make sure laundry drum is empty.

2.Using recommended Affresh® washer cleaner, add one tablet to washer basket

If using liquid chlorine bleach, add 2/3 cup (160 mL) to liquid chlorine bleach dispenser.

IMPORTANT: Do not add detergent to Clean Washer with Affresh™ cycle. Do not use more than recommended amount of bleach to avoid damaging product over time.

3.Close washer door and dispenser drawer.

4.Select CLEAN WASHER with Affresh™ cycle.

5.Press and hold START/PAUSE.

NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. The washer will not fill, and the basket will rotate while the washer runs a short sensing cycle. This will take approximately 3 minutes.

6.The cycle will determine whether clothing or other items are in the washer. If no items are detected in the washer, it will proceed to Step 8.

If the Wash LED light flashes, the door will unlock. Remove clothing or items in the washer. Press POWER to cancel the flashing LED light. Then repeat steps 1, 2, and 6 to start the cycle again.

7.Once the cycle has started, allow cycle to complete.

8.After the cycle has ended, leave the door open slightly, to allow for better ventilation and drying of washer interior.

To clean exterior:

1.Use a soft, damp cloth or sponge to wipe up any spills.

2.Use mild soap and water if needed.

IMPORTANT: To avoid damaging washer finish, do not use abrasive products.

CLEANING THE DISPENSER

You may find laundry product residue leftover in your dispenser compartments. To remove residue, follow this recommended cleaning procedure:

1.Pull dispenser drawer out until it stops.

2.Press down on the release lever and pull straight out to remove the dispenser.

3.Remove the insert (the siphon from the softener and bleach compartments).

4.Wash dispenser and cover panel in warm, soapy water, using a mild detergent.

5.Rinse with warm water.

6.Air dry or wipe with a clean towel. Replace the insert.

7.Align edges of dispenser with guides in washer, then slide dispenser back into slot.

IMPORTANT: Dispenser is not dishwasher safe.

CLEANING THE DOOR SEAL

1.Open the washer door and remove any clothing or items from the washer.

2.Inspect the seal between the door opening and the basket for stained areas. Pull back the seal to inspect all areas under the seal and to check for foreign objects.

Seal

3.If stained areas are found, wipe down these areas of the seal, using the procedure that follows.

a)Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of warm tap water.

b)Wipe the seal area with the dilute solution, using a damp cloth.

c)Let stand 5 minutes.

d)Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door open.

IMPORTANT: Wear rubber gloves when cleaning for prolonged periods. Refer to the bleach manufacturer’s instructions for proper use.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer to avoid flooding due to water pressure surges.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.

3.Disconnect drain hose from drain system and from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Bundle power cord with a rubber band or cable tie to keep it from hanging onto the ground.

IMPORTANT: Call for service to install transport bolts. Washer must be moved with transport bolts and in the upright position. To avoid structural damage to your washer, it must be properly set up for relocation by a certified technician.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to Installation Instructions to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about

30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

IMPORTANT: To reduce risk of hose failure, replace inlet hoses every five years and periodically inspect for kinks, cuts, wear, or water leaks.

HELPFUL TIP: When replacing your inlet hoses, mark replacement date on label with a permanent marker.

2.Plug in washer or reconnect power.

3.Run washer through NORMAL cycle to clean washer and remove antifreeze, if used. Use only HE detergent. Use half the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

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