Amana NFW5700BW Owner's Manual

Use & Care Guide

Guide d’utilisation et d’entretien

FRONT-LOADING AUTOMATIC WASHER

LAVEUSE AUTOMATIQUE À CHARGEMENT FRONTAL

Para obtener acceso al Manual de uso y

cuidado en español, o para obtener información adicional acerca de su producto, visite: www.amana.com

If you have any problems or questions, visit us at www.amana.com

Designed to use only HE High Efficiency detergents.

Conçue pour l’utilisation d’un détergent haute efficacité seulement.

W10577942B W10578036B - SP

TABLE OF CONTENTS
WASHER SAFETY....................................................................	2
ACCESSORIES .......................................................................	3
CONTROL PANEL AND FEATURES.......................................	4
USING THE DISPENSER DRAWER........................................	5
CYCLE GUIDE .........................................................................	6
USING YOUR WASHER ..........................................................	7
WASHER MAINTENANCE ....................................................	10
TROUBLESHOOTING ...........................................................	13
WARRANTY...........................................................................	20
ASSISTANCE OR SERVICE ..................................	Back Cover

TABLE DE MATIÈRES
SÉCURITÉ DE LA LAVEUSE.................................................		21
ACCESSOIRES .....................................................................		22
TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ......		23
UTILISATION DU TIROIR DU DISTRIBUTEUR....................		25
GUIDE DES PROGRAMMES.................................................		26
UTILISATION DE LA LAVEUSE.............................................		28
ENTRETIEN DE LA LAVEUSE...............................................		32
DÉPANNAGE..........................................................................		35
GARANTIE .............................................................................		43
ASSISTANCE OU SERVICE .....................	Couverture arrière

WASHER SAFETY

ACCESSORIES

Customize your new washer and dryer with the following genuine Whirlpool accessories. For more information on options and ordering, call 1-866-616-2664, or visit us at: www.amana.com/help. In Canada, call 1-866-587-2002 or visit us at www.amana.com/help.

15" Pedestal

Color-matched pedestals raise the washer and dryer to a more comfortable working height. The large drawer provides convenient storage.

Worksurface

The worksurface bridges the washer and dryer, and provides a convenient working and storage area.

Stack Kit

If space is at a premium, the stack kit allows the dryer to be installed on top of

the washer.

CONTROL PANEL AND FEATURES

NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your finger tip, not your fingernail. When selecting a setting or option, simply touch its name.

1	2	3

1POWER

Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time.

2WASH CYCLE KNOB

Use your Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. An LED will light up for the cycle selected.

NOTE: The Clean Washer LED will flash when the washer has run 30 wash cycles as a reminder to run the Clean Washer cycle.

See “Cycle Guide” for detailed descriptions of cycles.

3HOLD TO START

Touch and hold until the light above HOLD TO START comes on to start a cycle, or touch once while a cycle is in process to pause it. If you want to add a garment, you can touch HOLD TO START when the “Add a Garment” LED is on.

4DELAY WASH

Use + and – to delay the start of the wash cycle by up to

8 hours. To turn off Delay Wash, use + and – to set the delay time to “0,” or touch POWER.

5LED DISPLAY AND SETTINGS

When you select a cycle, its default settings will light up and the Estimated Time Remaining will be displayed (for times longer than 99 minutes, hours will be displayed, followed by minutes). Factors such as load size, wash temperature, and water pressure may affect the time shown in the display

during the cycle. Tightly packing garments, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.

Touch the desired option along the bottom of the display to adjust settings. See “Cycle Guide” for available settings on each cycle. Not all settings are available with all cycles.

Cycle Status Lights

For details, see “Cycle Status Lights”.

Wash Temp

The recommended wash temperature is preset for each cycle. You may also select a wash temperature based on the type of fabric and soils being washed. For best results, follow the garment label instructions. All wash temperatures feature a cold rinse.

Spin

This washer automatically selects the spin speed based on the cycle selected. Some preset speeds can be changed.

•Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

•Slower spin speeds reduce wrinkling, but will leave

4	your load more damp.

4	5

options or additional features on the washer.

Control Lock

Touch and hold for 3 seconds to lock the controls

to avoid unwanted changes or operation. Touch and hold 3 seconds again to unlock. You can still touch HOLD TO START to pause the cycle, or touch POWER to turn the washer off.

	A	HE detergent
	B	Liquid fabric
		softener
A	C Chlorine bleach
A

7DISPENSER DRAWER

The dispenser drawer gives you the convenience of automatically adding HE detergent, liquid chlorine bleach, and liquid fabric softener to the wash load at the proper time. See “Using the Dispenser Drawer” for information on using the dispenser drawer.

AHigh Efficiency “HE” detergent compartment

This compartment holds liquid or powdered HE detergent for your main wash cycle.

BLiquid fabric softener compartment

Automatically dilutes and dispenses liquid fabric softener at the optimum time in the cycle.

ν Use only liquid fabric softener in this dispenser.

CLiquid chlorine bleach compartment

Automatically dilutes and dispenses liquid chlorine bleach at the optimum time during the first rinse after the wash cycle. This compartment cannot dilute powdered bleach.

CONTROL PANEL AND FEATURES

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent

will likely result in longer cycle times and reduced rinsing performance. It may also result in component failure and, over time, buildup of mold or mildew. HE detergents are low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They hold soil in suspension so it is not re-deposited onto clean clothes. Follow the manufacturer’s instructions to determine the amount of detergent to use.

USING THE DISPENSER DRAWER

1.Open the dispenser drawer.

2.Add laundry products as described in steps 4–6 in the “Using Your Washer” section.

3.Slowly close the dispenser drawer. Make sure it is completely closed.

NOTE: A small amount of water may remain in the dispensers from the previous wash cycle. This is normal.

Adding HE detergent to dispenser

Use only High Efficiency (HE) detergent.

Cycle Status Lights

Selector

HE detergent compartment

Pour a measured amount of HE detergent into detergent compartment. For powdered detergent, lift the selector to the high position. For liquid detergent, push down the selector to the low position.

Do not overfill; adding too much	Use only High Efficiency
detergent may cause detergent to be	(HE) detergent.
dispensed into the washer too early.

Delay Wash

If a Delay Wash is set, the Delay Wash indicator will light and the delay time will count down in the display.

Door Locked

Door Locked will light to indicate that the door is locked and cannot be opened without first pausing or canceling the cycle.

Add Garment

When “Add Garment” is lit, you may pause the washer, open the door, and add items.

Done

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

Efficiency Monitor

The Efficiency Monitor allows you to see how the settings you select affect your energy savings. To use the Efficiency Monitor, choose the best cycle, temperature, spin speed, and options for the fabrics being washed. The Efficiency Monitor will rate the water and energy use of those selections, from Good to Best. You can then adjust the settings and options to decrease the amount of energy used within that cycle.

Selector	Selector
in high	in low
position	position
Powdered detergent:	Liquid detergent:
Lift the selector to the high	Push down the selector to
position.	the low position.

IMPORTANT:

νDo not add single-dose laundry packet to dispenser drawer.

νUse powdered detergent when using the Delay Wash option. Liquid detergent may seep out before the wash begins.

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings that best fit the load being washed. Not all settings are available with each cycle, and some options cannot be used together.

NOTE: All wash temperature selections feature a cold rinse.

Items to wash	Cycle:	Wash	Spin	Available	Cycle Details:
using default	Cycle:	Wash	Spin	Available	Cycle Details:
cycle settings:		Temperature:	Speed:	Options:
Normally soiled cottons,	Normal	Hot	Fast	Delay Wash	This cycle combines medium-speed tumbling and
linens, sheets, and		Warm	Medium		a fast-speed spin. This cycle is designed to provide
mixed garment loads		Cool	Off		the most energy efficiency.
		Cold
Sturdy colorfast	Heavy	Hot	Fast	Delay Wash	Fast-speed tumbling and a fast-speed final spin help
fabrics and heavily	Duty	Warm	Medium		provide optimal cleaning and reduce drying times.
soiled garments		Cool	Slow
		Cold	Off
Wet load of clothes	Drain	N/A	Fast	Delay Wash	Use Drain & Spin to remove excess water from the
	& Spin		Medium		load. Spin speed can be set to a slower setting.
			Slow
			Off
No clothes in washer	Clean				Use this cycle every 30 washes to keep the inside
	Washer				of your washer fresh and clean. This cycle uses a
	with				higher water level. Use with affresh® washer cleaner
	affresh®				tablet or liquid chlorine bleach to thoroughly clean
					the inside of your washer. This cycle should not be
					interrupted. See “Washer Care.”
					IMPORTANT: Do not place garments or other items
					in the washer during the Clean Washer with affresh®
					cycle. Use this cycle with an empty wash tub. See
					“Washer Care” in “Washer Maintenance.”
Small loads of 3–4	Quick	Hot	Fast	Delay Wash	For small loads (3–4 items) needed quickly. This cycle
lightly soiled garments		Warm	Medium		combines fast-speed tumbling, a shortened wash
		Cool	Slow		time, and a fast-speed spin for reduced drying
		Cold	Off		times.
Bright or darkly colored	Cold	Cold	Fast	Delay Wash	This cycle uses a concentrated detergent solution
cottons, linens, casual			Medium		along with cold water throughout the cycle to gently
and mixed loads			Off		lift out stains and care for fabrics.
Sheer fabrics,	Delicates	Hot	Fast	Delay Wash	This cycle combines slow-speed tumbling and
lingerie, sweaters, and		Warm	Medium		slow-speed spin for gentle fabric care and reduced
lightly-soiled shirts,		Cool	Slow		wrinkling.
blouses, trousers,		Cold	Off
pants, and skirts

Load Size Recommendations

For best results, follow the load size recommendations noted for each cycle.

Small load: Fill the washer drum with 3–4 items, not more than 1/4 full.

Medium load: Fill the washer drum up to about 1/2 full.

Large load: Fill the washer drum up to about 3/4 full.

Extra-large load: Fill the washer drum, but make sure clothes can tumble freely. For best results, avoid packing tightly.

USING YOUR WASHER

First wash cycle without laundry

Before washing clothes for the first time, if not completed during the final installation step, choose the QUICK cycle and run it without clothes. Use only HE detergent. Use 1/2 the manufacturer’s recommended amount for a medium-size load. This initial cycle serves to ensure the interior is clean before washing clothes.

1. Sort and prepare your laundry

Sort items by recommended cycle, water temperature, and colorfastness. Separate heavily soiled items from lightly soiled. Separate delicate items from sturdy fabrics. Treat stains promptly and check for colorfastness by testing stain remover products on an inside seam.

IMPORTANT:

νEmpty pockets. Loose change, buttons, or any small object can plug pumps and may require a service call.

νClose zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

νMend rips and tears to avoid further damage to items during washing.

νTurn knits inside out to prevent pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

νDo not dry garments if stains remain after washing, because heat can set stains into fabric.

νAlways read and follow fabric care labels and laundry product instructions. Improper usage may cause damage to your garments.

2. Add laundry products (if desired)

Single-dose laundry packet, Oxi-type boosters, color-safe bleach, or fabric softener crystals can be added to the drum prior to adding laundry.

NOTE: Do not add clothes to washer drum prior to adding laundry products. Always follow manufacturer’s instructions.

3. Load laundry into washer

Place a load of sorted clothes loosely in the washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling. Close the washer door by pushing it firmly until the latch clicks.

ν Depending on load type and cycle, the washer can be fully loaded, but not tightly packed. Washer door should close easily. See “Cycle Guide” for loading suggestions.

ν Mix large and small items and avoid washing single items. Load evenly.

ν Wash small items in mesh garment bags. For multiple items,

use more than one bag and fill bags equally.

USING YOUR WASHER

USING LAUNDRY PRODUCT DISPENSERS

NOTE: Do not add single-dose laundry packets, Oxi-type boosters, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

4. Add HE detergent
Liquid	Powdered
HE detergent	HE detergent

Adjust the selector, based on type of HE detergent used (either liquid or powdered). See “Using the Dispenser Drawer” instructions on how to use the dispenser.

5. Add liquid fabric softener to dispenser (if desired)

6. Add liquid chlorine bleach to dispenser (if desired)

Add liquid chlorine bleach to the bleach compartment. Do not overfill, dilute, or use more than 2/3 cup (157 mL). Do not use color-safe bleach or Oxi in the same cycle with liquid chlorine bleach.

νAlways measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess.

νDo not fill beyond the “MAX” level. Overfilling could cause garment damage.

7.Touch POWER to turn on washer (optional)

Pour a measured amount of liquid fabric softener into liquid fabric softener compartment. Always follow manufacturer’s directions for correct amount of fabric softener based on your load size.

IMPORTANT: Do not overfill, dilute, or use more than 1/4 cup (60 mL) of fabric softener. Do not fill past the MAX line. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

νDo not spill or drip any fabric softener onto the clothes.

νDo not use liquid fabric softener dispenser balls in this washer. They will not dispense correctly.

Slowly close the dispenser drawer. Make sure the drawer is closed completely, then touch POWER to turn on the washer or go to Step 8.

8. Select CYCLE*

Turn cycle knob to select your wash cycle. See “Cycle Guide” for details on cycle features.

*Not all options and settings are available with all cycles. See “Cycle Guide” for available options and settings.

9. Adjust settings, if desired*

The display will show the default settings for the selected cycle. To adjust a setting, touch its name – Wash Temp or Spin. Adjusting settings will change the Estimated Time Remaining. Tightly packing the load, unbalanced loads, or excessive suds may also cause the washer to increase the cycle time.

10. Setting a delayed wash

If you do not want to begin a cycle immediately, you may choose the DELAY WASH option. This will delay the start of the wash cycle by up to 8 hours.

To set a delayed wash:

1.Touch DELAY WASH + and – buttons to set the desired delay time.

2.Touch and hold HOLD TO START to set the delay. The delay countdown has started when the HOLD TO START light stops blinking.

11. Touch and hold HOLD TO START to begin wash cycle

Touch and hold HOLD TO START to start the wash cycle. To pause a cycle in progress, touch HOLD TO START once, then touch and hold again to continue the cycle. To cancel a cycle, touch POWER.

Once you touch and hold HOLD TO START, you will hear the door lock, unlock, and lock again. The washer door will remain locked during the wash cycle.

Unlocking the door to add garments:

If you need to open the door to add 1 or 2 missed garments, you may do so while the “Add Garment” light is lit.

Touch HOLD TO START once; the door will unlock once the washer movement has stopped. This may take several minutes. Then close

door and touch and hold HOLD TO START again to restart the cycle.

12. Remove garments promptly after cycle is finished

Promptly remove garments after cycle has completed to avoid odor and rusting of

metal objects on garments. When unloading garments, pull back the door seal and check

for small items between the tub and the washer drum.

NOTES:

νA small amount of water may remain in the dispensers after the wash cycle is complete. This is normal.

νThis washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.

*Not all options and settings are available with all cycles. See “Cycle Guide” for available options and settings.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1.Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2.Use warm or hot water washes sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer door slightly ajar between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Front Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles,

whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Door Seal

1.Open the washer door and remove any clothing or items from the washer.

2.Inspect the colored seal between the door opening and the drum for stained areas or soil buildup. Pull back the seal to inspect all areas under the seal and to check for foreign objects.

3.If stained areas or soil buildup are found, wipe down these areas of the seal using either of the following two procedures:

a.affresh® Grit Grabber™ Cloth Procedure:

i.When the cycle is complete, gently pull back the rubber door seal and clean the entire surface with the rough side of the Grit Grabber™ cloth.

b.Dilute Liquid Chlorine Bleach Procedure:

i.Mix a dilute bleach solution, using 3/4 cup (177 mL) of liquid chlorine bleach and 1 gallon (3.8 L) of warm tap water.

ii.Wipe the seal area with the dilute solution, using a damp cloth.

iii.Let stand 5 minutes.

iv.Wipe down area thoroughly with a dry cloth and let washer interior air dry with door open.

IMPORTANT:

νWear rubber gloves when cleaning with bleach.

νRefer to the bleach manufacturer’s instructions for proper use.

WASHER CARE (cont.)

Cleaning the Inside of the Washer

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to thoroughly clean the inside of the washer. Steam washer models also utilize steam to enhance cleaning in this special cycle.

NOTE: Read these instructions completely before beginning the cleaning process.

Begin procedure

1.affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a.Open the washer door and remove any clothing or items.

b.Add an affresh® Washer Cleaner tablet to the washer drum.

c.Do not add the affresh® Washer Cleaner tablet to the dispenser drawer.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Close the washer door.

f.Select the CLEAN WASHER cycle.

g.Touch and hold HOLD TO START to begin the cycle. The Clean Washer Cycle Operation is described below.

2.Chlorine Bleach Procedure:

a.Open the washer door and remove any clothing or items.

b.Open the dispenser drawer and add liquid chlorine bleach to the MAX level in both the bleach compartment and the fabric softener compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer door and the dispenser drawer.

d.Do not add any detergent or other chemicals to the washer when following this procedure.

e.Close the washer door.

f.Select the CLEAN WASHER cycle.

g.Touch and hold HOLD TO START to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. Description of Clean Washer Cycle Operation:

1.The Clean Washer cycle will determine whether clothing or other items are in the washer.

2.If no items are detected in the washer, it will proceed with the cycle.

a.If any items are detected in the washer, “rL” (remove load) will be displayed. The door will unlock. Open washer and remove any garments from the washer drum.

b.Touch POWER to clear the “rL” code.

c.Touch and hold HOLD TO START to restart the cycle.

After the cycle is complete, leave the door open slightly to allow for better ventilation and drying of the washer interior.

WASHER CARE (cont.)

Cancellation of Clean Washer Cycle Operation:

If the Clean Washer cycle is canceled by the user after it has been initiated, it may take up to 30 minutes for the washer to purge any affresh® Cleaner, chlorine bleach, or other chemistry from the wash system and to adequately rinse any

remaining chemistry. The washer door will remain locked until the cancellation process has been completed. This ensures no cleaning chemistry will be carried over to the next wash cycle and reduces the potential for damage to subsequent loads of laundry or to the washer itself.

Clean Washer Cycle Cancellation Procedure:

1.Touch POWER on the washer once.

2.The washer will begin to drain and rinse away the remaining cleaning chemistry.

3.The cycle will complete the cancellation process in approximately 30 minutes or less.

4.The washer then can be used to either repeat the Clean Washer cycle or to wash laundry using one of the regular wash cycles selected by the user.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, remove the drawer and wipe the surfaces with a damp cloth and towel dry either before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

IMPORTANT: Dispenser is not dishwasher safe.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to help keep it looking new. Use mild soap and water.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

CLEAN WASHER CYCLE REMINDER

The Clean Washer LED will flash at the end of a wash cycle when the washer

has run 30 wash cycles. This is a reminder to run the Clean Washer cycle.

If the Clean Washer cycle is not turned on, the LED will stop flashing at the end of a wash cycle after running 3 more regular wash cycles. After 30 more wash cycles are completed, the Clean Washer LED will again flash at the end of a wash cycle as a reminder.

REMOVING THE DISPENSER

To remove:

1.Pull dispenser drawer out until it stops.

2.Press down on the release tab and pull straight out to remove the dispenser.

3.Lift off cover panel by pulling straight up.

To replace:

1.Slide cover panel back onto posts on dispenser.

2.Align edges of dispenser with guides in washer,

then slide dispenser back into slot.

WASHER MAINTENANCE

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer to avoid flooding due to water pressure surges.

3.Clean the dispensers. See “Cleaning the Dispensers.”

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets, disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in washer drum and run washer on NORMAL cycle for about two minutes to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to Installation Instructions to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.

3.Disconnect drain hose from drain system and from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer drum.

6.Bundle power cord with a rubber band or cable tie to keep it from hanging onto the ground.

IMPORTANT: Call for service to install new transport bolts. Do not reuse transport bolts. Washer must be transported in the upright position. To avoid structural damage to

your washer, it must be properly set up for relocation by a certified technician.

2.Plug in washer or reconnect power.

3.Run washer through HEAVY DUTY cycle to clean washer and remove antifreeze, if used. Use only HE detergent. Use half the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

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