Amana NFW5700BW Owner's Manual
Use & Care Guide
Guide d’utilisation et d’entretien
FRONT-LOADING AUTOMATIC WASHER
LAVEUSE AUTOMATIQUE À CHARGEMENT FRONTAL
W10577942B
W10578036B - SP
Para obtener acceso al
Manual de uso y
cuidado en español, o para
obtener información adicional
acerca de su producto, visite:
www.amana.com
If you have any problems or questions, visit us at www.amana.com
Designed to use only HE
High Efciency detergents.
Conçue pour l’utilisation
d’un détergent haute
efcacité seulement.
TABLE OF CONTENTS
WASHER SAFETY ...................................................................2
ACCESSORIES ....................................................................... 3
CONTROL PANEL AND FEATURES ......................................4
USING THE DISPENSER DRAWER .......................................5
CYCLE GUIDE ........................................................................ 6
USING YOUR WASHER .........................................................7
WASHER MAINTENANCE ...................................................10
TROUBLESHOOTING .......................................................... 13
WARRANTY ...........................................................................20
ASSISTANCE OR SERVICE .................................Back Cover
WASHER SAFETY
TABLE DE MATIÈRES
SÉCURITÉ DE LA LAVEUSE ................................................21
ACCESSOIRES ..................................................................... 22
TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ......23
UTILISATION DU TIROIR DU DISTRIBUTEUR ...................25
GUIDE DES PROGRAMMES ................................................ 26
UTILISATION DE LA LAVEUSE ............................................ 28
ENTRETIEN DE LA LAVEUSE ..............................................32
DÉPANNAGE .........................................................................35
GARANTIE ............................................................................ 43
ASSISTANCE OU SERVICE ..................... Couverture arrière
2
ACCESSORIES
Customize your new washer and dryer with the following
genuine Whirlpool accessories. For more information on
options and ordering, call 1-866-616-2664, or visit us at:
www.amana.com/help. In Canada, call 1-866-587-2002
or visit us at www.amana.com/help.
15" Pedestal
Color-matched pedestals raise the
washer and dryer to a more comfortable
working height. The large drawer
provides convenient storage.
Worksurface
The worksurface bridges the
washer and dryer, and provides
a convenient working and
storage area.
Stack Kit
If space is at a premium,
the stack kit allows the dryer
to be installed on top of
the washer.
3
CONTROL PANEL AND FEATURES
NOTE: The control panel features a sensitive surface that
responds to a light touch of your nger. To ensure your selections
are registered, touch the control panel with your nger tip, not
your ngernail. When selecting a setting or option, simply touch
its name.
4
5
1
POWER
1
Touch to turn the washer on and off. Touch to stop/cancel
a cycle at any time.
WASH CYCLE KNOB
2
Use your Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
An LED will light up for the cycle selected.
NOTE: The Clean Washer LED will ash when the washer
has run 30 wash cycles as a reminder to run the Clean
Washer cycle.
See “Cycle Guide” for detailed descriptions of cycles.
3
HOLD TO START
Touch and hold until the light above HOLD TO START comes
on to start a cycle, or touch once while a cycle is in process to
pause it. If you want to add a garment, you can touch HOLD
TO START when the “Add a Garment” LED is on.
DELAY WASH
4
Use + and – to delay the start of the wash cycle by up to
8 hours. To turn off Delay Wash, use + and – to set the delay
time to “0,” or touch POWER.
5
LED DISPLAY AND SETTINGS
When you select a cycle, its default settings will light up and
the Estimated Time Remaining will be displayed (for times
longer than 99 minutes, hours will be displayed, followed
by minutes). Factors such as load size, wash temperature,
and water pressure may affect the time shown in the display
during the cycle. Tightly packing garments, unbalanced loads,
or excessive suds may cause the washer to adjust the cycle
time, as well.
Touch the desired option along the bottom of the display to
adjust settings. See “Cycle Guide” for available settings on
each cycle. Not all settings are available with all cycles.
Cycle Status Lights
For details, see “Cycle Status Lights”.
Wash Temp
The recommended wash temperature is preset for each
cycle. You may also select a wash temperature based
on the type of fabric and soils being washed. For best
results, follow the garment label instructions. All wash
temperatures feature a cold rinse.
Spin
This washer automatically selects the spin speed based on
the cycle selected. Some preset speeds can be changed.
• Faster spin speeds mean shorter dry times, but may
increase wrinkling in your load.
• Slower spin speeds reduce wrinkling, but will leave
4
your load more damp.
2
3
6
6
OPTIONS
Touch to activate additional wash
options or additional features on the washer.
Control Lock
Touch and hold for 3 seconds to lock the controls
to avoid unwanted changes or operation. Touch and hold
3 seconds again to unlock. You can still touch HOLD TO
START to pause the cycle, or touch POWER to turn the
washer off.
7
A
DISPENSER DRAWER
7
The dispenser drawer gives you the convenience of
automatically adding HE detergent, liquid chlorine bleach,
and liquid fabric softener to the wash load at the proper time.
See “Using the Dispenser Drawer” for information on using
the dispenser drawer.
High Efciency “HE” detergent compartment
A
This compartment holds liquid or powdered HE detergent
for your main wash cycle.
Liquid fabric softener compartment
B
Automatically dilutes and dispenses liquid fabric softener
at the optimum time in the cycle.
n
Use only liquid fabric softener in this dispenser.
Liquid chlorine bleach compartment
C
Automatically dilutes and dispenses liquid chlorine bleach
at the optimum time during the rst rinse after the wash
cycle. This compartment cannot dilute powdered bleach.
C
B
HE detergent
A
B
Liquid fabric
softener
Chlorine bleach
C
CONTROL PANEL AND FEATURES
Choosing the Right Detergent
Use only High Efciency detergents. The package will be marked
“HE” or “High Efciency.” Low-water washing creates excessive
sudsing with a non-HE detergent. Using non-HE detergent
will likely result in longer cycle times and reduced rinsing
performance. It may also result in component failure and, over
time, buildup of mold or mildew. HE detergents are low-sudsing
and quick-dispersing to produce the right amount of suds for
the best performance. They hold soil in suspension so it is not
re-deposited onto clean clothes. Follow the manufacturer’s
instructions to determine the amount of detergent to use.
Use only High Efciency (HE) detergent.
Cycle Status Lights
USING THE DISPENSER DRAWER
1. Open the dispenser drawer.
2. Add laundry products as described in steps 4–6 in the “Using
Your Washer” section.
3. Slowly close the dispenser drawer. Make sure it is
completely closed.
NOTE: A small amount of water may remain in the dispensers
from the previous wash cycle. This is normal.
Adding HE detergent to dispenser
Selector
HE detergent
compartment
Pour a measured amount of HE
detergent into detergent compartment.
For powdered detergent, lift the selector
to the high position. For liquid detergent,
push down the selector to the low
position.
Do not overll; adding too much
detergent may cause detergent to be
dispensed into the washer too early.
Use only High Efciency
(HE) detergent.
Delay Wash
If a Delay Wash is set, the Delay Wash indicator will light and
the delay time will count down in the display.
Door Locked
Door Locked will light to indicate that the door is locked and
cannot be opened without rst pausing or canceling the cycle.
Add Garment
When “Add Garment” is lit, you may pause the washer, open
the door, and add items.
Done
Once the cycle is complete, this light will come on. Remove
the load promptly for best results.
Efciency Monitor
The Efciency Monitor allows you to see how the settings
you select affect your energy savings. To use the Efciency
Monitor, choose the best cycle, temperature, spin speed, and
options for the fabrics being washed. The Efciency Monitor
will rate the water and energy use of those selections, from
Good to Best. You can then adjust the settings and options
to decrease the amount of energy used within that cycle.
Selector
in high
position
Powdered detergent:
Lift the selector to the high
position.
IMPORTANT:
n Do not add single-dose laundry packet to dispenser
drawer.
n Use powdered detergent when using the Delay Wash
option. Liquid detergent may seep out before the wash
begins.
Selector
in low
position
Liquid detergent:
Push down the selector to
the low position.
5
CYCLE GUIDE
Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle, options, and settings
that best t the load being washed. Not all settings are available with each cycle, and some options cannot be used together.
NOTE: All wash temperature selections feature a cold rinse.
Items to wash
using default
cycle settings:
Normally soiled cottons, Normal Hot Fast Delay Wash This cycle combines medium-speed tumbling and
linens, sheets, and Warm Medium a fast-speed spin. This cycle is designed to provide
mixed garment loads Cool Off the most energy efciency.
Cold
Sturdy colorfast Heavy Hot Fast Delay Wash Fast-speed tumbling and a fast-speed nal spin help
fabrics and heavily Duty Warm Medium provide optimal cleaning and reduce drying times.
soiled garments Cool Slow
Cold Off
Wet load of clothes Drain N/A Fast Delay Wash Use Drain & Spin to remove excess water from the
& Spin Medium load. Spin speed can be set to a slower setting.
Slow
Off
No clothes in washer Clean Use this cycle every 30 washes to keep the inside
Washer of your washer fresh and clean. This cycle uses a
with higher water level. Use with affresh® washer cleaner
affresh® tablet or liquid chlorine bleach to thoroughly clean
the inside of your washer. This cycle should not be
interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items
in the washer during the Clean Washer with affresh®
cycle. Use this cycle with an empty wash tub. See
“Washer Care” in “Washer Maintenance.”
Small loads of 3–4 Quick Hot Fast Delay Wash For small loads (3–4 items) needed quickly. This cycle
lightly soiled garments Warm Medium combines fast-speed tumbling, a shortened wash
Cool Slow time, and a fast-speed spin for reduced drying
Cold Off times.
Bright or darkly colored Cold Cold Fast Delay Wash This cycle uses a concentrated detergent solution
cottons, linens, casual Medium along with cold water throughout the cycle to gently
and mixed loads Off lift out stains and care for fabrics.
Sheer fabrics, Delicates Hot Fast Delay Wash This cycle combines slow-speed tumbling and
lingerie, sweaters, and Warm Medium slow-speed spin for gentle fabric care and reduced
lightly-soiled shirts, Cool Slow wrinkling.
blouses, trousers, Cold Off
pants, and skirts
Cycle:
Wash
Temperature:
Spin
Speed:
Available
Options:
Cycle Details:
Load Size Recommendations
For best results, follow the load size recommendations noted for
each cycle.
Small load: Fill the washer drum with 3–4 items, not more
than 1/4 full.
Medium load: Fill the washer drum up to about 1/2 full.
Large load: Fill the washer drum up to about 3/4 full.
Extra-large load: Fill the washer drum, but make sure clothes
can tumble freely. For best results, avoid packing tightly.
6
USING YOUR WASHER
First wash cycle without laundry
Before washing clothes for the rst time, if not completed
during the nal installation step, choose the QUICK cycle and
run it without clothes. Use only HE detergent. Use 1/2 the
manufacturer’s recommended amount for a medium-size load.
This initial cycle serves to ensure the interior is clean before
washing clothes.
2. Add laundry products (if desired)
1. Sort and prepare your laundry
Sort items by recommended cycle, water temperature, and
colorfastness. Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics. Treat stains
promptly and check for colorfastness by testing stain remover
products on an inside seam.
IMPORTANT:
n Empty pockets. Loose change, buttons, or any small object
can plug pumps and may require a service call.
n Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
n Mend rips and tears to avoid further damage to items
during washing.
n Turn knits inside out to prevent pilling. Separate lint-takers
from lint-givers. Synthetics, knits, and corduroy fabrics will
pick up lint from towels, rugs, and chenille fabrics.
n Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
n Always read and follow fabric care labels and laundry
product instructions. Improper usage may cause damage
to your garments.
Single-dose laundry packet, Oxi-type boosters, color-safe
bleach, or fabric softener crystals can be added to the drum
prior to adding laundry.
NOTE: Do not add clothes to washer drum prior to adding
laundry products. Always follow manufacturer’s instructions.
3. Load laundry into washer
Place a load of sorted clothes loosely in the washer. Items need
to move freely for best cleaning and to reduce wrinkling and
tangling. Close the washer door by pushing it rmly until the
latch clicks.
n Depending on load type and cycle, the washer can be fully
loaded, but not tightly packed. Washer door should close
easily. See “Cycle Guide” for loading suggestions.
n Mix large and small items and avoid washing single items.
Load evenly.
n Wash small items in mesh garment bags. For multiple items,
use more than one bag and ll bags equally.
7
USING YOUR WASHER
USING LAUNDRY PRODUCT DISPENSERS
NOTE: Do not add single-dose laundry packets, Oxi-type
boosters, color-safe bleach, or fabric softener crystals to
dispensers. They will not dispense correctly.
4. Add HE detergent
6. Add liquid chlorine bleach to dispenser
(if desired)
Liquid
HE detergent
Adjust the selector, based on type of HE detergent used
(either liquid or powdered). See “Using the Dispenser
Drawer” instructions on how to use the dispenser.
Powdered
HE detergent
5. Add liquid fabric softener to dispenser
(if desired)
Pour a measured amount of liquid fabric softener into liquid
fabric softener compartment. Always follow manufacturer’s
directions for correct amount of fabric softener based on your
load size.
IMPORTANT: Do not overll, dilute, or use more than 1/4 cup
(60 mL) of fabric softener. Do not ll past the MAX line.
Overlling dispenser will cause fabric softener to immediately
dispense into washer.
n Do not spill or drip any fabric softener onto the clothes.
n Do not use liquid fabric softener dispenser balls in this
washer. They will not dispense correctly.
Add liquid chlorine bleach to the bleach compartment.
Do not overll, dilute, or use more than 2/3 cup (157 mL).
Do not use color-safe bleach or Oxi in the same cycle with
liquid chlorine bleach.
n
Always measure liquid chlorine bleach. Use a measuring
cup with a pour spout; do not guess.
n
Do not ll beyond the “MAX” level. Overlling could cause
garment damage.
7. Touch POWER to turn on washer
(optional)
Slowly close the dispenser drawer. Make sure the drawer is
closed completely, then touch POWER to turn on the washer
or go to Step 8.
8. Select CYCLE*
Turn cycle knob to select your wash cycle. See “Cycle Guide”
for details on cycle features.
* Not all options and settings are available with all cycles.
See “Cycle Guide” for available options and settings.
8
9. Adjust settings, if desired*
The display will show the default settings for the selected
cycle. To adjust a setting, touch its name – Wash Temp or Spin.
Adjusting settings will change the Estimated Time Remaining.
Tightly packing the load, unbalanced loads, or excessive suds
may also cause the washer to increase the cycle time.
10. Setting a delayed wash
Unlocking the door to add garments:
If you need to open the door to add 1 or 2
missed garments, you may do so while the
“Add Garment” light is lit.
Touch HOLD TO START once; the door will
unlock once the washer movement has stopped.
This may take several minutes. Then close
door and touch and hold HOLD TO START
again to restart the cycle.
12. Remove garments promptly
after cycle is nished
If you do not want to begin a cycle immediately, you may
choose the DELAY WASH option. This will delay the start
of the wash cycle by up to 8 hours.
To set a delayed wash:
1. Touch DELAY WASH + and – buttons to set the desired
delay time.
2. Touch and hold HOLD TO START to set the delay. The delay
countdown has started when the HOLD TO START light
stops blinking.
11. Touch and hold HOLD TO START
to begin wash cycle
Touch and hold HOLD TO START to start the wash cycle. To
pause a cycle in progress, touch HOLD TO START once, then
touch and hold again to continue the cycle. To cancel a cycle,
touch POWER.
Once you touch and hold HOLD TO START, you will hear the
door lock, unlock, and lock again. The washer door will remain
locked during the wash cycle.
Promptly remove garments after cycle has
completed to avoid odor and rusting of
metal objects on garments. When unloading
garments, pull back the door seal and check
for small items between the tub and the washer drum.
NOTES:
n
A small amount of water may remain in the dispensers after
the wash cycle is complete. This is normal.
n
This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses.
* Not all options and settings are available with all cycles.
See “Cycle Guide” for available options and settings.
9
WASHER MAINTENANCE
WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of
replacement on the label with a permanent marker.
WASHER CARE
Recommendations to Help Keep Your Washer Clean
and Performing at its Best
1. Always use High Efciency (HE) detergents and follow the
HE detergent manufacturer’s instructions regarding the
amount of HE detergent to use. Never use more than the
recommended amount because that may increase the
rate at which detergent and soil residue accumulate inside
your washer, which in turn may result in undesirable odor.
2. Use warm or hot water washes sometimes (not exclusively
cold water washes), because they do a better job of
controlling the rate at which soils and detergent accumulate.
3. Always leave the washer door slightly ajar between uses
to help dry out the washer and prevent the buildup of
odor-causing residue.
Cleaning Your Front Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This
Washer Maintenance Procedure should be performed,
at a minimum, once per month or every 30 wash cycles,
whichever occurs sooner, to control the rate at which soils
and detergent may otherwise accumulate in your washer.
Cleaning the Door Seal
1. Open the washer door and remove any clothing or items
from the washer.
2. Inspect the colored seal between the door opening and
the drum for stained areas or soil buildup. Pull back the
seal to inspect all areas under the seal and to check for
foreign objects.
3. If stained areas or soil buildup are found, wipe down
these areas of the seal using either of the following
two procedures:
a. affresh
i. When the cycle is complete, gently pull back the
b. Dilute Liquid Chlorine Bleach Procedure:
i. Mix a dilute bleach solution, using 3/4 cup (177 mL)
ii. Wipe the seal area with the dilute solution, using
iii. Let stand 5 minutes.
iv. Wipe down area thoroughly with a dry cloth and let
IMPORTANT:
n Wear rubber gloves when cleaning with bleach.
n Refer to the bleach manufacturer’s instructions
®
Grit Grabber™ Cloth Procedure:
rubber door seal and clean the entire surface with
the rough side of the Grit Grabber™ cloth.
of liquid chlorine bleach and 1 gallon (3.8 L) of warm
tap water.
a damp cloth.
washer interior air dry with door open.
for proper use.
WASHER CARE (cont.)
Cleaning the Inside of the Washer
This washer has a special cycle that uses higher water
volumes in combination with affresh® Washer Cleaner or
liquid chlorine bleach to thoroughly clean the inside of the
washer. Steam washer models also utilize steam to enhance
cleaning in this special cycle.
NOTE: Read these instructions completely before beginning
the cleaning process.
Begin procedure
1. affresh® Washer Cleaner Cycle Procedure
(Recommended for Best Performance):
a. Open the washer door and remove any clothing
or items.
b. Add an affresh® Washer Cleaner tablet to the washer
drum.
c. Do not add the affresh® Washer Cleaner tablet
to the dispenser drawer.
d. Do not add any detergent or other chemical to the
washer when following this procedure.
e. Close the washer door.
f. Select the CLEAN WASHER cycle.
g. Touch and hold HOLD TO START to begin the cycle.
The Clean Washer Cycle Operation is described below.
2. Chlorine Bleach Procedure:
a. Open the washer door and remove any clothing
or items.
b. Open the dispenser drawer and add liquid chlorine
bleach to the MAX level in both the bleach
compartment and the fabric softener compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer door and the dispenser drawer.
d. Do not add any detergent or other chemicals to the
washer when following this procedure.
e. Close the washer door.
f. Select the CLEAN WASHER cycle.
g. Touch and hold HOLD TO START to begin the cycle.
The Clean Washer Cycle Operation is described below.
NOTE: For best results, do not interrupt cycle.
Description of Clean Washer Cycle Operation:
1. The Clean Washer cycle will determine whether clothing
or other items are in the washer.
2. If no items are detected in the washer, it will proceed
with the cycle.
a. If any items are detected in the washer, “rL” (remove
load) will be displayed. The door will unlock. Open
washer and remove any garments from the washer
drum.
b. Touch POWER to clear the “rL” code.
c. Touch and hold HOLD TO START to restart the cycle.
After the cycle is complete, leave the door open slightly to
allow for better ventilation and drying of the washer interior.
10
WASHER CARE (cont.)
REMOVING THE DISPENSER
Cancellation of Clean Washer Cycle Operation:
If the Clean Washer cycle is canceled by the user after it has
been initiated, it may take up to 30 minutes for the washer
to purge any affresh® Cleaner, chlorine bleach, or other
chemistry from the wash system and to adequately rinse any
remaining chemistry. The washer door will remain locked until
the cancellation process has been completed. This ensures
no cleaning chemistry will be carried over to the next wash
cycle and reduces the potential for damage to subsequent
loads of laundry or to the washer itself.
Clean Washer Cycle Cancellation Procedure:
1. Touch POWER on the washer once.
2. The washer will begin to drain and rinse away the
remaining cleaning chemistry.
3. The cycle will complete the cancellation process in
approximately 30 minutes or less.
4. The washer then can be used to either repeat the Clean
Washer cycle or to wash laundry using one of the regular
wash cycles selected by the user.
Cleaning the Dispensers
After a period of using your washer, you may nd some
residue buildup in the washer’s dispensers. To remove
residue from the dispensers, remove the drawer and wipe
the surfaces with a damp cloth and towel dry either before
or after you run the Clean Washer cycle. Use an all-purpose
surface cleaner, if needed.
IMPORTANT: Dispenser is not dishwasher safe.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to help
keep it looking new. Use mild soap and water.
IMPORTANT: To avoid damaging the washer’s nish, do not
use abrasive products.
CLEAN WASHER CYCLE REMINDER
The Clean Washer LED will ash at the
end of a wash cycle when the washer
has run 30 wash cycles. This is a
reminder to run the Clean Washer cycle.
If the Clean Washer cycle is not turned on, the LED will
stop ashing at the end of a wash cycle after running 3
more regular wash cycles. After 30 more wash cycles are
completed, the Clean Washer LED will again ash at the end
of a wash cycle as a reminder.
To remove:
1. Pull dispenser drawer out until it stops.
2. Press down on the release tab and pull straight out to
remove the dispenser.
3. Lift off cover panel by
pulling straight up.
To replace:
1. Slide cover panel back onto
posts on dispenser.
2. Align edges of dispenser
with guides in washer,
then slide dispenser
back into slot.
11
WASHER MAINTENANCE
NON-USE AND VACATION CARE
Operate your washer only when you are home. If moving,
or not using your washer for a period of time, follow these
steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer to avoid ooding due
to water pressure surges.
3. Clean the dispensers. See “Cleaning the Dispensers.”
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. If storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets, disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in washer drum
and run washer on NORMAL cycle for about two
minutes to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1.Refer to Installation Instructions to locate, level, and
connect washer.
2.Before using again, run washer through the following
recommended procedure:
To use washer again:
1.Flush water pipes and hoses. Reconnect water inlet
hoses. Turn on both water faucets.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. If washer will be moved during freezing weather, follow
WINTER STORAGE CARE directions before moving.
3. Disconnect drain hose from drain system and from back
of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer drum.
6. Bundle power cord with a rubber band or cable tie to
keep it from hanging onto the ground.
IMPORTANT: Call for service to install new transport bolts.
Do not reuse transport bolts. Washer must be transported
in the upright position. To avoid structural damage to
your washer, it must be properly set up for relocation by a
certied technician.
2.Plug in washer or reconnect power.
3.Run washer through HEAVY DUTY cycle to clean washer
and remove antifreeze, if used. Use only HE detergent.
Use half the manufacturer’s recommended amount for a
medium-size load.
12
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.
“Sd” (Excess suds)
appears in display
F
8 followed by E1 (water
supply error) appears in
display
F
9 followed by E1 (drain
pump system error)
appears in display
F
5 followed by E2 (door
will not lock) appears in
display
F
7 followed by E1 (motor
drive error) appears in
display
“rL” (remove load)
appears in display
Washer making error
beeps
Excessive suds in washer. Washer is
running a suds reduction routine.
Check for proper water supply.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 41⁄2"
(114 mm).
Not using HE detergent or using too
much HE detergent.
Washer door not locking.
Motor is having difculty turning
the drum.
Load detected in drum during Clean
Washer with affresh® cycle.
Door has not been opened and closed
for at least 3 cycles.
Possible Causes
Solution
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. If code appears again, call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the oor.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
Touch POWER to cancel the cycle. Make sure the door is
closed completely and latching. Check for items in the washer
drum that may be keeping the door from closing completely.
Washer is tightly packed. Remove some items. See “Cycle
Guide” for load size recommendations. Make sure that all
shipping materials have been removed. See the Installation
Instructions.
Remove items from washer drum and restart Clean Washer
with affresh® cycle.
This code may appear when the washer is rst turned on.
Open and close the door to clear the display.
Washer beeps when
HOLD TO START is
touched
F# E
# code other than
as described above
appears in display
“nt” (interrupted)
appears in display
Clean Washer LED
ashing at end of wash
cycle
Door not closed.
System error code.
The cycle was paused or cancelled. The washer can take 20 to 30 minutes to stop spinning and
The washer has run 30 wash cycles
and is indicating a reminder to run the
Clean Washer cycle.
Close the door completely.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. If code appears again, call for service.
drain and will display this error code during that time. Touch
POWER once to clear the code. Then touch POWER again to
restart washer.
Run the Clean Washer cycle. If the Clean Washer cycle is not
turned on, the LED will stop ashing at the end of a wash cycle
after running 3 more regular wash cycles. After 30 more wash
cycles are completed, the Clean Washer LED will again ash at
the end of a wash cycle as a reminder.
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TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
If you experience
Vibration or Off-Balance
Vibration, rocking, or
“walking”
Noises
Clicking or metallic
noises
Gurgling or humming
Rolling or sloshing
and occasional clicking
(on slow-speed spin)
Possible Causes
Feet may not be in contact with the
oor and locked.
Washer may not be level.
Load could be unbalanced
or too large.
The shipping bolts are still in the
back of the washer.
Door locking or unlocking.
Objects caught in washer
drain system.
Washer may be draining water.
are balancing the load.
Solution
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in Installation Instructions.
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jeans jacket with a
few extra items.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer.”
See “Remove transport bolts from washer” in the
Installation Instructions.
The door will lock unlock and lock again. You will hear 3 clicks
after touching and holding HOLD TO START. This is normal.
Empty pockets before washing. Loose items such as coins
could fall between washer drum and tub or may block pump.
It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the stainless steel drum.
The pump may make a humming sound with periodic gurgling
or surging as nal amounts of water are removed during the
spin/drain cycles. This is normal at certain stages of the cycle.
This is normal at certain stages of the cycle.Steel balls in the balancing system
Water Leaks
Check the following for
proper installation
Water or suds leaking
from door or rear of
cabinet
Washer Not Performing as Expected
Load not completely
covered in water
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Not using HE detergent or using too
much HE detergent.
Residue on door glass.
Door opened during “Add a
Garment.”
Water level not visible on door or
does not cover clothes.
Tighten ll-hose connection.
Properly seat all four ll-hose at washers.
Check that the drain hose is properly secured to drainpipe or
laundry tub.
Water can back up out of a clogged sink or drainpipe. Check
all household plumbing for leaks (laundry tubs, drainpipe, water
pipes, and faucets).
Only use HE detergent. Suds from regular detergents can
cause leaking from the door or rear of cabinet. Always measure
detergent and follow manufacturer’s directions based on your
load requirements.
Periodically clean the underside of the glass window to avoid
potential leaks.
Water can drip off the inside of the door when the door is
opened after the start of a cycle.
This is normal for an HE front load washer. The washer senses
load sizes and adds the correct amount of water for optimal
cleaning.
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