Amana ARS266ZBS, ARS266RBB, ARS266RBW, ARS8267BC, ARS9265BW User Manual

...
Part No. 12591321 Form No. A/05/03
©2003 Maytag Appliances Sales Co.
Side by Side Refrigerator
Questions about your features?
Please contact us with your model and serial number:
Maytag Services
Attn: Amana CAIR®Center P. O. Box 39 403 West 4th Street North Newton, Iowa 50208-0039 Ph# 1-800-843-0304 in U.S.A.
1-866-587-2002 au Canada
Internet: http://www.amana.com
Owner’s Manual
Covering and Models
Keep instructions for future reference.
Keep this manual and your sales receipt together in a safe place in case warranty service is required.
Contents
Introduction..........................................................................................2
Important Safety Information ...............................................................3
Installing Your Refrigerator.............................................................4-10
Measuring the Opening.....................................................................4
Transporting Your Refrigerator ..........................................................4
Selecting the Best Location ..............................................................4
How to Install and Remove Handles.................................................5
Removing the Doors and Hinges ......................................................7
Replacing the Doors..........................................................................7
How to Install and Remove Panels...................................................8
How to Connect the Water Supply....................................................9
How to Level Your Refrigerator .......................................................10
Setting and Maintaining Proper Temperatures ..................................11
Initial Temperature Settings .............................................................11
Adjusting the Controls .....................................................................11
How to Perform a Temperature Test ...............................................11
About Your Water Filter .....................................................................12
Water Filter Removal and Installation .............................................12
Water Filter Data ...............................................................................13
Fresh Food Features....................................................................14-16
Interior Shelves ...............................................................................14
Door Storage...................................................................................14
Climate-Controlled Drawers ............................................................15
Storage Drawers .............................................................................16
Accessories .....................................................................................16
Freezer Features..........................................................................17-18
Automatic Ice Maker........................................................................17
Interior Shelves ...............................................................................17
Door Storage...................................................................................18
Dispenser Features......................................................................19-20
Dispenser Light ...............................................................................19
Dispenser Pad.................................................................................19
Removable Tray..............................................................................19
Water Dispenser Operation.............................................................19
Control Features .............................................................................20
Hints and Care .............................................................................21-22
How to Clean Your Refrigerator ......................................................21
How to Remove Odors from Refrigerator .......................................22
Energy Saving Ideas .......................................................................22
How to Remove and Replace Light Bulbs ......................................22
Normal Operating Sounds.................................................................23
Troubleshooting............................................................................24-26
Warranty ............................................................................................28
As an Energy Star®Partner, Amana
®
has determined that this
product* meets the Energy Star
®
guidelines for energy efficiency.
* This manual covers several models. Please refer to the feature
sticker on the interior of the fresh food door to verify that your model number complies with Energy Star®standards.
2
Thank you for buying an amana refrigerator!
Please read this Owner's Manual thoroughly. This manual provides proper maintenance information.
Complete registration card and promptly return. If registration card is missing, see contact information on the front cover of your manual.
Warranty service must be performed by an authorized servicer. Amana also recommends contacting an authorized servicer if service is required after warranty expires. To locate an authorized servicer, call 1-800-NAT-LSVC (1-800-628-5782).You may also contact us on the web at www.amana.com.
When contacting Amana, please provide the following information. Product information is on the serial plate, located on the interior of the fresh food section.
Model Number ________________________________________________________
'P' Number ___________________________________________________________
Serial Number _________________________________________________________
Purchase Date ________________________________________________________
Dealer Name _________________________________________________________
Dealer Address ________________________________________________________
Dealer Phone _________________________________________________________
Asure™ extended service plan
Amana offers long-term service protection for this new refrigerator. Asure™ Extended Service Plan is specially designed to supplement Amana’s strong warranty. This plan covers parts, labor, and travel charges. Call 1-866-232-6244, or contact us at www.amana.com for more information.
Before calling service...
If something seems unusual, please check Troubleshooting section, which is designed to help you solve problems before calling service.
What if these features are different from mine?
This book is intended to show the variety of features that are available in the product line. If your refrigerator does not have all the options that are shown, many of these options may be purchased. See contact information on the front cover of your Owner’s Manual.
3
Important safety information
What you need to know about safety instructions
Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating refrigerator.
Always contact your dealer, distributor, service agent, or manufacturer about problems or conditions you do not understand.
Save these instructions
DANGER – Immediate hazards which WILL result in severe personal injury
or death.
DANGER
WARNING – Hazards or unsafe
practices which COULD result in severe personal injury or death.
WARNING
CAUTION – Hazards or unsafe
practices which COULD result in minor personal injury.
CAUTION
To reduce risk of fire, electric shock, serious injury or death when using your refrigerator, follow these basic precautions, including the following:
WARNING
To reduce risk of injury or death, follow basic precautions, including the following:
IMPORTANT: Child entrapment and
suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they sit out for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
Before you throw away your old refrigerator or freezer:
Ta ke off the doors.
Leave the shelves in
place so children may not easily climb inside.
DANGER
RECOGNIZE SAFETY SYMBOLS, WORDS, LABELS
1. Read all instructions before using the refrigerator.
2. Observe all local codes and ordinances.
3. Be sure to follow grounding instructions.
4. Check with a qualified electrician if you are not sure this appliance is properly grounded.
5. DO NOT ground to a gas line.
6. DO NOT ground to a cold-water pipe.
7. Refrigerator is designed to operate on a separate 103 to 126 volt, 15 amp., 60 cycle line. DO NOT modify plug on power cord. If plug does not fit electrical outlet, have proper outlet installed by a qualified electrician.
8. DO NOT use a two-prong adapter, extension cord or power strip.
9. DO NOT remove warning tag from power cord.
10. DO NOT tamper with refrigerator controls.
11. DO NOT service or replace any part of refrigerator unless specifically recommended in Owner’s Manual or published
user-repair instructions. DO NOT attempt service if instructions are not understood or if they are beyond personal skill level.
12. Always disconnect refrigerator from electrical supply before attempting any service. Disconnect power cord by grasping the plug, not the cord.
13. Install refrigerator according to Installation Instructions. All connections for water, electrical power and grounding must comply with local codes and be made by licensed personnel when required.
14. Keep your refrigerator in good condition. Bumping or dropping refrigerator can damage refrigerator or cause refrigerator to malfunction or leak. If damage occurs, have refrigerator checked by qualified service technician.
15. Replace worn power cords and/or loose plugs.
16. Always read and follow manufacturer’s storage and ideal environment instructions for items being stored in refrigerator.
4
Installing your refrigerator
These instructions were provided to aid you in the installation of your refrigerator.
Measuring the opening
When installing your refrigerator, please reference chart below for clearance requirements.
Subflooring or floor coverings (i.e. carpet, tile, wood floors, rugs) may make your opening smaller than anticipated.
Some clearance may be gained by using the leveling procedure under How to Level Your Refrigerator (page
10).
Selecting the best location
Observe these points when choosing the final location for your refrigerator:
DO NOT install refrigerator near
oven, radiator or other heat source. If not possible, shield refrigerator with cabinet material.
DO NOT install where temperature
falls below 55° F (13° C). Malfunction may occur at this temperature.
To assure proper door closure, follow
the leveling instructions in the section, How to Level Your Refrigerator (page 10).
Transporting your refrigerator
Follow these tips when moving the refrigerator to final location:
NEVER transport refrigerator on its
side. If an upright position is not possible, lay refrigerator on its back. Allow refrigerator to sit upright for approximately 30 minutes prior to plugging refrigerator in to assure oil returns to the compressor. Plugging refrigerator in immediately may cause damage to internal parts.
Use an appliance dolly when moving
refrigerator. ALWAYS truck refrigerator from its side or back– NEVER from its front.
Protect outside finish of refrigerator
during transport by wrapping cabinet in blankets or inserting padding between the refrigerator and dolly.
Secure refrigerator to dolly firmly with
straps or bungee cords.Thread straps through handles when possible. DO NOT overtighten. Overtightening restraints may dent or damage outside finish.
IMPORTANT: If refrigerator is to be installed into a recess where top of refrigerator is completely covered, use dimensions from floor to top of hinge cap to verify proper clearance.
Recommended
Unit Total Clearance
Volume
Top Sides Rear
Less than
N/A N/A
1
2"
23 cu. ft.
Greater than
1
2" N/A
1
2"
23 cu. ft.
5
How to install and remove handles
For easier installation, some refrigerators may have been delivered with the handles off. Please see the interior of the fresh food section to locate the handle assembly. In case future transport of the refrigerator is necessary, the removal instructions have been included here for your convenience.
Handle design may vary from refrigerator to refrigerator. Please reference the instructions for the appropriate handle design below.
INSTALLING FRONT­MOUNTED HANDLES
1. Remove two
1
4
" hex nut screws from bottom of refrigerator and freezer door.
2. Align door handles with top and bottom sets of door clips, and slide down until screw holes on bottom of handles match with door screw holes.
3. Insert
1
4" hex nut screws
previously removed into screw holes at bottom of handle section.
4. Snap trim over bottom portion of handles and retainers on bottom door.
5. Repeat instructions 1-4 to install other handle.
REMOVING FRONT­MOUNTED HANDLES
1. Remove bottom portion of handle trim with a very small flat-blade screwdriver.
IMPORTANT: Wrap blade of screwdriver with masking tape to avoid damaging refrigerator.
2. Remove two handle base screws.
3. Pull handle up and out to release from refrigerator. Fit may be tight.
4. Repeat instructions 1-3 to remove other handle.
INSTALLING FULL­LENGTH EXTRUDED HANDLES
1. Release top door trim by removing Phillips screws from top of fresh food door.
Retain Phillips
screws for later replacement.
2. Align notches on back of handle with retaining clips on doors. Insert clips into notches and slide handle down until it contacts bottom trim.
3. Replace top door trim with Phillips screws retained from trim removal.
4. Repeat instructions 1-3 to install other handle.
REMOVING FULL-LENGTH EXTRUDED HANDLES
1. Release top door trim by removing Phillips screws from top of fresh food door.
Retain Phillips
screws for later replacement.
2. Grasp handle firmly with both hands and slide handle upward approximately
3
4
" to
release.
3. Repeat instructions 1-3 to remove other handle.
To avoid possible injury and damage to property, tape decorative panels (select models) securely into place before removing door handles.
WARNING
6
Installing your refrigerator,
cont.
INSTALLING FRONT­MOUNTED HANDLES FOR STAINLESS STEEL
1. Loosen lower door clip on door with
1
4" hex nut
driver.
2. Locate predrilled hole at base of handle, and fit hollow end of handle over lower door clip.
3. Fit other end of handle over upper door clip and slide up as far as possible.
NOTE: If top of handle does not fit over top clip, loosen lower clip further until fit can be accomplished.
4. Insert
1
4" hex nut
driver into predrilled hole at base of handle to tighten screw. Insert screw plug into hole, as illustrated.
5. Repeat above steps to install other handle.
INSTALLING STANDARD HANDLES
1. Remove four
1
4" hex nut
screws from top and bottom of doors.
2. Align door handles with screw holes and insert
1
4"
hex nut screws removed in step 1.
3. Snap handle trim over screw holes at top and bottom of handles.
Snap in trim by inserting
large round end first.
4. Repeat instructions 1-3 to install the other handle.
REMOVING STANDARD HANDLES
1. Remove handle trim from handles with a very small flat-blade screwdriver.
IMPORTANT: Wrap blade of screwdriver with masking tape to avoid damaging unit.
2. To release handles, remove
1
4
" hex nut screws from top
and bottom of handles.
3. Repeat instructions 1-2 to remove the other handle.
REMOVING FRONT­MOUNTED HANDLES FOR STAINLESS STEEL
1. Remove screw plug at base of handle with a very small flat-blade screwdriver.
Insert
1
4" hex nut driver
into predrilled hole to remove screw.
2. Slide handle down and remove from bottom door clip.
3. Repeat above steps to remove other handle.
7
To avoid severe personal injury or death, observe the following:
Disconnect power to refrigerator
before removing doors. Connect power only after replacing doors.
Green ground wire must be
attached to top hinge while performing door removal and replacement.
Tape decorative panels (select
models) securely into place before removing door handles.
WARNING
To avoid property damage, observe the following:
Protect soft vinyl or other flooring
with cardboard, rugs or other protective material, prior to moving refrigerator.
To avoid damage or breakage to
adjusting bolt, do not use power tools to correct leveling.
DO NOT adjust refrigerator to be
any shorter than 68
1
2" tall (minus
hinge and cap). Doing so may damage underside components.
CAUTION
1. Remove toe grille and bottom hinge covers.
Open both doors 180 degrees, or
as wide as possible to remove.
2. While pinching white collar (A) to the blue connector (B), pull water line from connector.
4. Close doors.
5. Unscrew
5
16" hex head screws from
top hinges.
For dispensing models only:
DO NOT remove either green
ground wire or wire connecting center screw.
6. For dispensing models only: Detach main wire connector harness and red wire harness.
To detach main wire harness, use
a flat blade screwdriver or finger­nail to press junction point between two connectors to release.
To detach red wire harness, press
tab on underside of connector to release.
7. Remove top hinges along with doors.
8. Remove bottom hinges with a
3
8
" hex
head driver.
Removing the doors and hinges
Some installations require door removal to get refrigerator to final location.
Replacing the doors
To replace the doors, follow the steps
in Removing the Doors and Hinges in reverse order.
IMPORTANT: When reconnecting water line, cut off tubing at first available scored line before inserting into connector collar.
IMPORTANT: When reconnecting water line, cut off tubing at first available scored line before inserting into connector collar.
3. Remove top hinge cover by removing Phillips screw.
A
B
8
Installing your refrigerator,
cont.
REMOVING PANELS
1. Remove top trim screws with a Phillips screwdriver and remove top trim.
IMPORTANT: Tape tops of panels to door to prevent panels from falling.
2. Slide handle upward until loose. Remove handle from door.
3. Remove door retainer clips with a
1
4" hex head
driver.
4. Remove tape to slide panels out of door trim.
5. Refer to steps 5, 6 and 7 of Installing Panels to install handles and trim.
How to install and remove panels
(SELECT MODELS)
To avoid possible injury and damage to property, tape decorative panels (select models) securely into place when door handles are removed.
WARNING
To avoid personal injury or property damage, observe the following:
Refrigerator panels should not
weigh more than 30 pounds (14 kilograms) and freezer panels should not weigh more than 15 pounds (7 kilograms).
Protect soft vinyl or other flooring
with cardboard, rugs or other protective material.
Protect hands and arms by
wearing gloves.
CAUTION
NOTE:
To protect door surfaces from being
scratched, cover back edges of decorator panels by placing masking tape along back edges.
Save all screws and reuse in original
locations.
Extended
Door
Panel
Fresh food door
Upper dispensing freezer door
Lower dispensing freezer door
Non­dispensing freezer door
Panel
Height
66
3
4"
(169.5 cm)
18
1
8"
(46 cm)
32
3
32"
(81.5 cm)
66
3
4"
(169.5 cm)
Panel Width
18
15
16"
(48.1 cm)
13
15
16"
(35.4 cm)
13
15
16"
(35.4 cm)
13
15
16"
(35.4 cm)
1
4" (6 mm) Panel Dimensions
INSTALLING PANELS
1. Remove top trim screws with a Phillips screwdriver and remove top trim.
2. Slide handle upward until loose. Remove handle from door.
3. Remove door retainer clips with a
1
4" hex head
driver.
4. Slide bottom of panels into bottom door trim until hinge side of decorator panel rests under hinge side trim.
IMPORTANT: Tape tops of panels to door to prevent panels from falling.
5. Reinstall door retainer clips with a
1
4
" hex head
driver.
6. Reinstall handle by inserting retaining clips on door into notches on back of handle.
Slide handle down until it contacts
bottom trim.
7. Remove tape from tops of panels before reinstalling top door trim with Phillips screws removed in step 1.
9
How to connect the water supply
To reduce the risk of injury or death, follow basic precautions, including the following:
Read all instructions before
installing device.
DO NOT attempt installation if
instructions are not understood or if they are beyond personal skill level.
Observe all local codes and
ordinances.
DO NOT service device unless
specifically recommended in owner’s manual or published user-repair instructions.
Disconnect power to refrigerator
prior to installing device.
Water damage due to improper
water connection may cause mold/mildew growth.
WARNING
To avoid property damage or possible injury, follow basic precautions, including the following:
Consult a plumber to connect
copper tubing to household plumbing to assure compliance with local codes and ordinances.
Confirm water pressure to water
valve is between 20 and 100 pounds per square inch. If water filter is installed, water pressure to water valve must be a minimum of 35 pounds per square inch.
DO NOT use a self-piercing, or
3
16"
saddle valve! Both reduce water flow, become clogged with time, and may cause leaks if repair is attempted.
Tighten nuts by hand to prevent
cross threading. Finish tightening nuts with pliers and wrenches. DO NOT overtighten.
Wait 24 hours before placing
refrigerator into final position to check and correct any water leaks.
CAUTION
MATERIALS NEEDED
1
4" outer diameter flexible copper
tubing
Shut-off valve (requires a
1
4" hole to
be drilled into water supply before valve attachment)
Adjustable wrench
1
4" hex nut driver
NOTE: Add 8' to tubing length needed to reach water supply for creation of service loop.
1. Create service loop with tubing using care to avoid kinks in tubing.
2. Remove plastic cap from water valve inlet port.
3. Place brass nut (A) and sleeve (B) on copper tube end as illustrated.
A
B
4. Place end of copper tubing into water valve inlet port. Shape tubing slightly – DO NOT KINK – so that tubing feeds straight into inlet port.
5. Slide brass nut over sleeve and screw nut into inlet port. Tighten nut with wrench.
IMPORTANT: DO NOT overtighten. Cross threading may occur.
6. Pull on tubing to confirm connection is secure. Connect tubing to frame with water tubing clamp (C) and turn on water supply. Check for leaks and correct, if present.
7. Monitor water connection for 24 hours. Correct leaks, if necessary.
C
10
How to level your refrigerator
If your refrigerator requires an ice maker water supply connection, refer to How to Connect the Water Supply (page 9) before leveling your refrigerator.
To protect personal property or refrigerator from damage, observe the following:
Protect soft vinyl or other flooring
with cardboard, rugs, or other protective material.
DO NOT use power tools when
performing leveling procedure.
CAUTION
MATERIALS NEEDED
3
8" hex head driver
Level
1. Remove toe grille and bottom bracket covers.
4. Using a level, make sure front of refrigerator is
1
4" (6 mm) or 1⁄2 bubble
higher than back of refrigerator. See leveling step 3 for assistance.
5. If required, correct rocking of refrigerator by turning rear adjustment screw clockwise to raise rocking corner. If doors are uneven…
Determine which door needs to be
raised.
Tu rn front roller adjustment screw
clockwise to raise front corner of door.
If the refrigerator has reached the
limit of its adjustment range, and doors are still not level–lower opposite door by turning roller adjustment screw counterclockwise.
Check with level to verify
1
4
" tilt to
the back for proper door closure.
If refrigerator is aligned and stable,
replace toe grille and hinge covers.
3. Turn both rear adjustment screws (B) clockwise to raise and counterclockwise to lower.
Installing your refrigerator,
cont.
2. Turn both front adjustment screws (A) clockwise to raise and counter­clockwise to lower.
A
B
11
Setting and maintaining proper temperatures
How to perform a temperature test
MATERIALS NEEDED
2 thermometers measuring -5° to
50° F (-21° to 10° C)
2 drinking glasses
For Freezer
Place thermometer in glass of
vegetable oil in middle of freezer and continue with instructions in Adjusting the Controls.
IMPORTANT: Always start temperature adjustments with freezer section.
For Refrigerator
Place thermometer in glass of water
in middle of refrigerator and continue with instructions in Adjusting the Controls.
This refrigerator is designed to operate at a household temperature of 55° to 100° F (13° to 43° C).
initial temperature settings
1. Locate refrigerator and freezer control son upper-left wall of fresh food section.
2. The manufacturer’s recommendation setting for both compartments is 4.
3. Let the refrigerator run at least 8 to 12 hours before adding food.
4. Allow 24 hours for temperature to stabilize.
adjusting the controls
After 24 hours from adding food, you may decide that one or both compartments should be colder or warmer. Follow the instructions below for proper temperature adjustment.
NOTE:
Due to design of refrigerator, always
start temperature adjustments with freezer section.
DO NOT change either control more
than one number at a time.
Allow 5–8 hours for temperatures to
stabilize.
Changing either control will have
some effect on the temperature of the other compartment.
If freezer or refrigerator is too cold:
Tu rn control to next lower number.
If freezer or refrigerator is too warm:
Tu rn control to next highest number.
12
About your water filter...
Water filter removal and installation
To avoid serious illness or death, do not use refrigerator where water is unsafe or of unknown quality without adequate disinfection before or after use of filter.
WARNING
Bypass cartridge DOES NOT filter
water. Be sure to have replacement cartridge available when filter change is required.
If water filtration system has been
allowed to freeze, replace filter cartridge.
If system has not been used for
several months, and water has an unpleasant taste or odor, flush system by dispensing 2–3 glasses of water. If unpleasant taste or odor persists, change filter cartridge.
CAUTION
INITIAL INSTALL OF WATER FILTER
1. Remove blue bypass cap and retain for later use.
2. Remove sealing label from end of filter and insert into filter head.
3. Rotate gently clockwise until filter stops, and snap filter cover closed.
4. Reduce water spurts by flushing air from system. Run water continuously for 2 minutes through dispenser until water runs steady.
Additional flushing may be required in
some households where water is of poor quality.
REPLACING WATER FILTER
IMPORTANT: Air trapped in system
may cause water and cartridge to eject. Use caution when removing.
1. Turn filter counterclockwise until it releases from filter head.
2. Drain water from filter into sink, and dispose in normal household garbage.
3. Wipe up excess water in filter cover and continue with Initial Install of Water Filter, steps 2 and 3.
WHEN DO I CHANGE THE WATER FILTER?
The filter should be changed approximately every 6 months.
IMPORTANT: Condition of water and amount used determines life span of water filter cartridge. If water use is high, or if water is of poor quality, replacement may need to take place more often.
HOW DO I ORDER A REPLACEMENT FILTER CARTRIDGE?
Amana®Replacement Water Filter cartridge model WF50 is available through Amana®dealers and servicers. You may also order by calling 1-877-232-6771 within the U.S., or visit our local website www.amana.com.
I'M TRYING TO DISPENSE WATER TO FLUSH THE SYSTEM. WHERE'S THE WATER?
During initial use, allow about a 1 to 2 minute delay in water dispersal to allow internal water tank to fill.
WHAT IF I CHOOSE NOT TO USE THE WATER FILTRATION SYSTEM?
Dispenser feature may be used without water filter cartridge. If you choose this option, replace filter with blue bypass cap.
13
Water filter data
GENERAL USE CONDITIONS
Read this Performance Data Sheet and compare the capabilities of this refrigerator with your actual water treatment needs.
DO NOT use this product where water is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
Use only with cold water supply. Check for compliance with the state and local laws and regulations.
The Amana®Clean ‘n Clear™ retractable water filtration system uses a WF50 replacement cartridge. Timely replacement of filter cartridge is essential for performance satisfaction from this filtration system. Please refer to the applicable section in this Owner’s Manual for general operation, maintenance requirements and trouble shooting.
This system has been tested according to ANSI/NSF 42 and 53 for reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in ANSI/NSF 42 and 53.
*Tested using a flow rate of 0.75 GPM (2.83 L/min.) and a maximum pressure of 120 psi (827 kPa) under
standard laboratory conditions, however, actual performance may vary. Health Claim Performance tested and certified by NSF International
** Particle size range classification of test. Particles used were 0.5 –1 microns.
Influent Challenge Effluent Average % Maximum Min. Required Inlet
Substance Concentration Average Reduction Effluent Reduction pH
Lead 0.15 mg/L +/- 10% 0.001 mg/L 99.33% 0.001 mg/L 0.010 mg/L 6.5
Lead 0.15 mg/L +/- 10% 0.002 mg/L 98.66% 0.003 mg/L 0.010 mg/L 8.5
Cyst Minimum 50,000/L 1count/mL 99.99% 3 count/mL > 99.95% NA
Turbidity 11+/-1 NTU 0.12 NTU 98.98% 0.18 NTU 0.5 NTU NA
Lindane 0.002 mg/L +/- 10% 0.00005 mg/L 97.62% 0.00005 mg/L 0.00002 mg/L NA
Atrazine 0.009 mg/L +/- 10% 0.0002 mg/L 97.93% 0.0006 mg/L 0.003 mg/L NA
Chlorine 2.0 mg/L +/- 10% 0.09 mg/L 95.26% 0.17 mg/L 75% NA
Particulate** at least 10,000 900 count/mL 99.68% 2400 count/mL 85% NA
particles/mL
2,4-D 0.210 mg/L +/- 10% 45.45 ug/L 84.42% 100 ug/L 0.0017 mg/L NA
Asbestos
107to 108fibers/L; fibers greater
0.16 MFL/mL 99.96% 0.16 MFL/mL 99% NA
than 10 micrometers in length
PERFORMANCE DATA
SYSTEM SPECIFICATION AND PERFORMANCE DATA SHEET REFRIGERATOR WATER FILTER CARTRIDGE MODEL WF50
Specifications
Service Flow Rate (maximum) ...............................................0.75 GPM (2.83 L/min)
Rated Service Life WF50-NI300 (maximum) .........................300 gallons/1135 liters
Rated Service Life WF50-WI500 (maximum).........................500 gallons/1892 liters
Maximum Operating Temperature ..........................................100° F/38° C
Minimum Operating Temperature ...........................................33° F/1° C
Minimum Pressure Requirement............................................35 psi/138 kPa
Maximum Operating Pressure................................................120 psi/827 kPa
1000 Apollo Road Eagan, Minnesota U.S.A. EPA EST #35917-MN-1
Standard No. 53: Health Effects
Chemical Reduction Unit Lead, Atrazine, Lindane and 2, 4-D Reduction Mechanical Filtration Unit Cyst, Turbidity and Asbestos Reduction
Tested and certified by NSF International against ANSI/NSF Standards 42 and 53 in models WF50-WI300 and WF50-NI500 for the reduction of:
Standard No. 42: Aesthetic Effects
Taste and Odor Reduction Chlorine Reduction Mechanical Filtration Unit Particulate Reduction Class 1
14
Door storage
BEVERAGE CHILLER™/ MINI CHILLER™
(SELECT MODELS)
The temperature-controlled Beverage Chiller™ keeps beverages and other
items colder than the rest of the fresh food section. Air inlet allows air from the freezer section to pass to Beverage Chiller™.
Controls
The Beverage Chiller™ control is located on the left wall of fresh food section. Control adjusts amount of air circulating in Beverage Chiller™. Turn control clockwise for colder temperature.
To remove and install Beverage Chiller™:
If located directly above Beverage
Chiller™, dairy center or door bucket may need to be removed. Refer to appropriate instructions and remove item. Slide Beverage Chiller™ assembly up and pull straight out.
To install, align
one of the Beverage Chiller™ cold air intake holes (A) with one of the two air inlets (B) in door liner. Push assembly down onto door liner retainer until it stops.
IMPORTANT: Beverage Chiller™ will not operate properly if air intake holes are not aligned with air inlet in door liner.
Fresh food features
Interior shelves
To avoid personal injury or property damage, observe the following:
Confirm shelf is secure before
placing items on shelf.
Handle tempered glass shelves
carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature change.
CAUTION
A
SPILLSAVER™
(SELECT MODELS)
Spillsaver™ Stationary Shelves hold simple
spills for easier cleaning.
To remove shelves, lift up and out.
To install shelves, reverse above
procedure.
Some models feature the Spillsaver™
EasyGlide™ Shelves.
EasyGlide™ shelves feature the convenience of easy cleaning with a pullout design to reach items in the back. For ease of cleaning, glass shelf may be removed by pulling to full extension and lifting out of frame.
To remove shelf and frame, see
above instructions for Spillsaver™.
REAR SHELF EXTENSIONS
(SELECT MODELS)
Rear Shelf Extensions help prevent
articles from falling off the back of the shelf.
To remove and install shelf extension:
To remove,
pull extension straight up from rear of shelf.
To install, insert posts of the shelf
extension into holes in the shelf frame.
SIDEGLIDE™ SHELVES
(SELECT MODELS)
SideGlide™ Shelves hook onto a rear
double-crossbar assembly. Shelves may be aligned side by side to create a full width level surface, or if attached to separate crossbars, the shelves may slide left or right to accommodate storage needs.
To remove and install shelf:
To remove shelf,
raise shelf 10° to unhook from double crossbar and lift out.
To install, reverse
above procedure.
To slide shelves:
Lift front of shelf
slightly and slide left or right.
To remove and install double­crossbar assembly:
To remove, slide
assembly up to unhook from metal track.
To install, reverse
above procedure.
B
15
DOOR BUCKETS
Door Buckets adjust to meet individual
storage needs.
To remove, slide bucket
up and pull straight out.
To install,
reverse above procedure.
Climate-controlled drawers
HUMIDITY-CONTROLLED CRISPER DRAWERS
Crisper drawers are designed for fruit and vegetable storage.
Controls
Some crisper drawers are designed with an adjustable humidity control located above the drawers. Slide the control to the right for fruit storage (lower humidity) or to the left for vegetable storage (higher humidity).
To remove and install drawer:
To remove, pull drawer out to full
extension. Tilt up front of drawer and pull straight out.
To install, guide drawer into frame
and push back until drawer is flush with rear wall.
To remove and install shelf:
To remove, lift shelf from wall
supports.
To install, lower shelf onto wall
supports and push in until shelf is flush with rear wall.
PRODUCE STORAGE TIPS
Please observe the following rules when storing produce in humidity-controlled crisper drawers:
DO NOT wash produce before
placing in crispers. Any additional moisture added to the drawers may cause produce to prematurely spoil.
DO NOT line crispers with paper
towels. Towels will retain moisture.
Follow control instructions carefully.
Not setting controls correctly may damage produce.
DAIRY CENTER
The Dairy Center provides convenient storage for items such as butter, yogurt, cheese, etc.
This compartment is an adjustable feature located in the door. It can be moved to several different locations to accommodate storage needs.
To remove and install bin:
To remove, slide
dairy center up and pull out.
To install, slide
assembly in above desired door liner retainer and push down until it stops.
To remove and install dairy door:
To remove, press in sides of dairy
door and pull out.
To install, slide sides of dairy door
inside dairy center until hinge points snap into place.
TILT-OUT DOOR BUCKETS
(SELECT MODELS)
The Tilt-Out Bucket assembly consists of a bucket and frame, providing adjustable, convenient storage for food items in door. The bucket assembly tilts forward for easy access of items, and lifts out for ease in cleaning and adjusting.
To remove and install bucket:
To remove
bucket, tip bucket forward and pull straight out to remove.
To install bucket, slide bucket into
bucket frame and push bucket upright.
To adjust bucket frame:
Remove bucket per
above instructions.
Lift frame off door
support and place in desired door location.
16
Fresh food features,
cont.
DELI DRAWER
The Deli Drawer provides a drawer with a variable temperature control that keeps the compartment colder than refrigerator temperature.
NOTE: Cold air directed to the drawer can lower refrigerator temperature. Refrigerator control may need to be adjusted.
Controls
Located on the wall to the left of the drawer, the climate controls regulate the air temperature in the drawer. The cheese setting provides a temperature similar to that of the surrounding fresh food compartment. The meat setting provides a lower temperature within the drawer which is recommended when storing fresh meat, poultry or fish.
To remove and install drawer:
To remove, pull drawer out to full
extension. Tilt up front of drawer and pull straight out.
To install, guide
drawer into frame and push back until drawer is flush with rear wall.
Accessories
GRIP PADS
(SELECT MODELS)
The Grip Pads prevent objects from sliding in the door bucket. Grip pads are removable and are top-rack dishwasher safe for easy cleaning.
Storage drawers
SNACK DRAWER
(SELECT MODELS)
The Snack Drawer can be used for storage of miscellaneous items or extra produce.
Controls
Some crisper drawers are designed with an adjustable humidity control located above the drawers. Slide the control to the right for fruit storage (lower humidity) or to the left for vegetable storage (higher humidity).
To remove and install drawer:
To remove, pull drawer out to full
extension. Tilt up front of drawer and pull straight out.
To install, guide drawer into frame
and push back until drawer is flush with rear wall.
BEVERAGE ORGANIZER™
(SELECT MODELS)
The Beverage Organizer™ slides
out from underneath the Spillsaver™ stationary shelf. The Beverage Organizer™ holds up to twelve 12-ounce beverage cans.
To remove and install Beverage Organizer™:
To remove, empty contents of can
rack. Pull Beverage Organizer™ forward to full extension and lift front to release from shelf rail. Pull straight out to remove.
To reinstall, reverse above procedure.
STOR-MOR®SYSTEM
Baskets (style may vary) slide out for easy access of items in back. Shelves can be removed to meet individual storage needs.
To remove and install rail-mounted shelves:
To remove, snap
right side of shelf from cabinet railing and remove from wall mounting clips.
To install, replace shelf in wall
mounting clips. Be sure back edge of shelf is flush with back of cabinet and snap shelf into cabinet railing.
To remove and install basket:
To remove, lift front
of basket and pull out to its full extension. Lift up front of basket and remove.
To install, slide basket into rails at
bottom of freezer section. Lift up front of basket, and slide to the back of refrigerator.
17
Freezer features
Automatic ice maker
To avoid property damage, observe the following:
DO NOT force ice maker arm
down or up.
DO NOT place or store anything in
ice storage bin.
CAUTION
This ice maker creates the ice used in the dispensing system.
Using Ice Maker for the First Time
Confirm ice bin is in
place and ice maker arm is down.
After freezer section reaches
between 0° to 2°F (-18° to -17° C), ice maker fills with water and begins operating.
Allow approximately 24 hours after
installation to receive first harvest of ice.
Discard ice created within first 12
hours of operation to verify system is flushed of impurities.
Operating Instructions
Confirm ice bin is in place and ice
maker arm is down.
After freezer section reaches 0° to
2°F (-18° to -17° C), ice maker fills with water and begins operating. You will have a complete harvest of ice approximately every 3 hours.
Stop ice production
by raising ice maker arm until click is heard.
Ice maker will remain in the off
position until arm is pushed down.
IMPORTANT: Quick Chill Zone™ should not be installed if ice maker arm is in “off” position.
Interior shelves
FIXED FREEZER SHELF
To remove and install clip-mounted shelves:
To remove, pull shelf from wall
mounting clips and pull left side of shelf out of wall mounting holes.
To install, place shelf in mounting hole
and attach to wall mounting clips.
HANGING WIRE SHELF
(SELECT MODELS)
Hanging Wire Shelf provides extra
storage for ice cube trays, boxed frozen foods, ice packs, etc.
To remove shelf:
Pinch rung
hook of hanging wire shelf inward to release hanging wire shelf from right side of Stor-Mor
®
shelf. Shelf will swing downward.
Press rung hook of hanging wire
shelf outward to remove shelf from freezer section.
To install shelf:
Perform above steps in reverse order.
QUICK CHILL ZONE™
Quick Chill Zone™
shelf provides a space for items to be chilled or frozen quickly.
To remove:
Lift Quick Chill Zone™ shelf from ice
bin rails and pull straight out.
To install:
Fit shelf over top of ice maker and
lower onto ice bucket rails.
IMPORTANT: Quick Chill Zone™ should not be installed if ice maker arm is in “off” position.
To avoid possible injury, including death, do not place glass items in chill shelf. Glass objects may shatter or explode if exposed to extreme cold.
WARNING
18
TILT-OUT DOOR BUCKETS
(SELECT MODELS)
The Tilt-Out Bucket assembly consists of a bucket and frame, providing adjustable, convenient storage for food items in door. The bucket assembly tilts forward for easy access of items, and lifts out for ease in cleaning and adjusting.
To remove and install bucket:
To remove, tip
bucket forward and pull straight out to remove.
To install bucket, slide bucket into
bucket frame and push bucket upright.
To adjust bucket frame:
Remove bucket per above
instructions.
Lift frame off
door support and place in desired door location.
ICE STORAGE BIN
The Ice Storage Bin is located below
the automatic dispensing ice maker.
To remove and install ice storage bin:
To remove bin, remove the Quick
Chill Zone™.
Raise ice maker arm to deactivate ice
maker. Lift front of bin and pull out to its full extension. Lift up front of bin and remove.
To install, slide bin into rails below ice
maker until bin locks into place. Drop ice maker arm to activate ice maker, and replace Quick Chill Zone™.
IMPORTANT:
Ice bin must be locked in proper place for proper ice dispensing. If freezer door does not close, bin is not in proper location. Turn auger driver counterclockwise (as shown) to properly align ice bin with back of refrigerator.
Ice Storage
Bin
Door storage
ADJUSTABLE DOOR BUCKETS
Door Buckets adjust to meet individual
storage needs.
To remove buckets:
Lift the door bucket up until
it clears the retainers on the door liner, then pull the door bucket straight out.
To reinstall buckets:
Slide bucket in above desired door
liner retainer and push down until bucket stops.
FIXED DOOR BUCKET
(SELECT MODELS)
The Fixed Door Bucket is located in the
upper section of the freezer door.
IMPORTANT: Fixed door bucket is not adjustable. If bucket is removed, freezer light will not deactivate when door is closed.
Freezer features,
cont.
19
Dispenser features
NOTE:
During initial use of water dispenser,
there will be a 1- to 2-minute delay while water tank fills before water dispenses. Discard first 10-14 containers of water after initially connecting refrigerator to household water supply and after extended periods of nonuse.
To use dispenser pad:
Choose water selection from
dispenser control panel.
Press sturdy, wide-mouthed container
against dispenser pad. When dispensing crushed ice, hold container as close to chute as possible to reduce spraying.
Release pressure on dispenser pad
to stop water from dispensing. A small amount of water may continue to dispense and collect in dispenser tray. Large spills should be wiped dry.
Water dispenser operation
To avoid personal injury or property damage, observe the following:
DO NOT put fingers, hands or any
foreign object into dispenser opening.
DO NOT use sharp objects to
break ice.
DO NOT dispense ice directly into
thin glass, fine china or delicate crystal.
CAUTION
Dispenser light
A light activates within the dispenser area at full power when dispensing ice or water.
Dispenser pad
The Dispenser Pad is located on the back wall of the dispensing area. When the dispenser pad is pressed, the selection chosen on the dispenser control panel will dispense.
Dispenser
Pad
Removable
Tr ay
Removable tray
The Removable Tray at the bottom of the dispenser area is designed to collect small spills and may be easily removed for cleaning and emptying purposes.
IMPORTANT: Removable tray does not drain. Continuous water running into tray will cause tray to overflow.
FRONT FILL BUTTON
(SELECT MODELS)
The Front Fill Button works independently of the dispenser controls, providing an up-front alternative to the dispenser pad for dispensing water. This feature is convenient for filling large items that will not fit into the dispenser area (i.e. sport bottles, pitchers, large pans, coffee pots).
This feature allows added convenience of dispensing ice and water simultaneously. To use, choose your preferred ice mode from dispenser control panel. Press container against dispenser pad while pressing the Front Fill button.
Front Fill
Button
20
ICE DISPENSER OPERATION
To dispense ice:
Select CUBED or CRUSHED ice
mode by pushing button on dispenser control panel. A green indicator light above button shows mode selection.
Press container
against dispenser pad. When dispensing crushed ice, hold container as close to chute as possible to reduce spraying.
Selection mode may not be changed while ice dispenser is in operation.
NOTE: If dispenser is active for more
than 3 minutes, an automatic lock out sensor will shut down power to dispenser area. See Dispenser Lock for unlocking information.
DISPENSER LOCK
(SELECT MODELS)
This feature prevents ice or water from being dispensed.
To lock dispenser:
Press and hold DISPENSER LOCK
button for 3 seconds. A green indicator light above button confirms dispenser is locked.
To unlock dispenser:
Hold DISPENSER LOCK button for 3
seconds. Green indicator light above button will go out.
FILTER STATUS INDICATOR LIGHT
(SELECT MODELS)
The filter status indicator light serves as a reminder to replace the water filter. A green light indicates that the filter is in good condition. A red light indicates the filter should be changed. Once light turns red, it will remain red until function is reset.
To reset indicator:
Press and hold both DISPENSER
LOCK and WATER buttons
simultaneously for 4 seconds. The green filter status indicator light will flash 3 times when the function has successfully reset.
AUTO LIGHT
(SELECT MODELS)
The Auto Light function offers the ability to activate the dispenser light at half­power when the Light Sensor detects that the light levels in room are low.
To activate Auto Light:
Press AUTO LIGHT button located
on control panel. A green indicator light above button displays to show that sensor is active.
To deactivate Auto Light:
Press AUTO LIGHT button. Green
indicator light will go out.
NOTE: Dispenser light will operate whether or not Auto Light is selected.
SABBATH MODE
(SELECT MODELS)
This mode is intended to deactivate power to the LED and dispenser lights, while allowing the controls to remain operational.
To activate Sabbath Mode:
Press and hold both DISPENSER
LOCK and AUTO LIGHT buttons
simultaneously for 3 to 4 seconds. After 3 to 4 seconds, the LED and dispenser lights will turn off.
Dispenser light will not activate during dispensing while in this mode.
To deactivate Sabbath Mode:
Press and hold both DISPENSER
LOCK and AUTO LIGHT buttons
simultaneously for 3 to 4 seconds. After 3 to 4 seconds, the LED and dispenser lights will activate.
NOTE: In the event that power is interrupted while the Sabbath Mode is active, the control will remain in Sabbath Mode when power returns.
control features
NOTE: These directions pertain to 5-button and 3-button controls only. If your unit has LCD controls, please refer to the information booklet located in your literature packet.
Dispenser features,
cont.
21
Hints and care
PAR T DO
Use 4 tablespoons (60 milliliters) of baking soda dissolved in
1 quart (1 liter) warm soapy water.
Rinse surfaces with clean warm water and dry immediately to
avoid water spots.
Use warm, soapy water and a soft, clean cloth or sponge.Rinse surfaces with clean warm water and dry immediately to
avoid water spots.
After cleaning, rinse and dry. To restore luster and remove
streaks, follow with Stainless Steel Magic Spray* (Part No.
20000008).
Use a vacuum cleaner hose nozzle.
Use a vacuum cleaner hose nozzle with brush attachment.
Follow removal and installation instructions from appropriate
feature section.
Allow items to adjust to room temperature.Dilute mild detergent with water and use a soft clean cloth or
sponge for cleaning.
Use a plastic bristle brush to get into crevices.Rinse surfaces with clean warm water.Dry glass and clear items immediately to avoid spots.
DO NOT USE
Abrasive or harsh cleanersAmmoniaChlorine bleachConcentrated detergents or
solvents
Metal or plastic-textured
scouring pads
Abrasive or harsh cleanersAmmoniaChlorine bleachConcentrated detergents or
solvents
Metal or plastic-textured
scouring pads
Vinegar-based productsCitrus-based cleaners
Abrasive or harsh cleanersMetal or plastic-textured
scouring pads
A dishwasher
Textured Doors and Exterior
Cabinet Interior
Stainless Steel Doors and Exterior* IMPORTANT: Damage
to stainless steel finish due to improper use of cleaning products or non-recommended products is not covered under this product’s warranty.
Door Gaskets
Condenser Coil
Remove base grille to access
Condenser Fan Outlet Grille
See back of refrigerator
Accessories Shelves, buckets, drawers, etc.
To avoid personal injury or property damage, observe the following:
Read and follow manufacturer’s directions for all cleaning products.
DO NOT place buckets, shelves or accessories in dishwasher. Cracking or
warping of accessories may result.
CAUTION
To avoid electrical shock which can cause severe personal injury or death, disconnect power to refrigerator before cleaning. After cleaning, connect power.
WARNING
How to clean your refrigerator
* Cleaner is available for order through your manufacturer. Call our parts specialists at 1-877-232-6771 inside U.S.A. Outside the
U.S.A., contact our local appliance dealer or parts distributor.
22
How to remove odors from refrigerator
1. Remove all food.
2. Disconnect refrigerator.
3. Clean the following items–paying special attention to crevices–using the appropriate instructions in How to Clean Your Refrigerator:
Walls, floor, and ceiling of cabinet
interior.
Drawers, shelves, and gaskets.
4. Wash and dry all bottles, containers, and jars. Discard spoiled or expired items.
5. Wrap or store odor-causing foods in tightly-sealed containers to prevent reoccurring odors.
6. Connect power to refrigerator and return food.
7. After 24 hours, check if odor has been eliminated.
If odor is still present...
1. Remove drawers and place on top shelf of refrigerator.
2. Pack refrigerator and freezer sections–including doors–with crumpled sheets of black and white newspaper.
3. Place charcoal briquettes randomly on crumpled newspaper in both freezer and refrigerator compartments.
4. Close doors and let stand 24–48 hours.
5. Repeat steps 5 through 7 above.
Energy saving ideas
Avoid overcrowding refrigerator
shelves. This reduces effectivity of air circulation around food and causes refrigerator to run longer.
Avoid adding too much warm food to
refrigerator at one time. This overloads compartments and slows rate of cooling.
DO NOT use aluminum foil, wax paper,
or paper toweling as shelf liners. This decreases air flow and causes refrigerator to run less efficiently.
A freezer that is
2
3 full runs most
efficiently.
Locate refrigerator in coolest part of
room. Avoid areas of direct sunlight, or near heating ducts, registers, or other heat producing appliances. If this is not possible, isolate exterior by using a section of cabinet or an added layer of insulation.
Refer to section on temperature
controls for recommended control settings.
Clean door gaskets as indicated in
the cleaning section every 3 months. This will assure that door seals properly and refrigerator runs efficiently.
Ta ke time to organize items in
refrigerator to reduce time that door is open.
Be sure your doors are closing
securely by leveling refrigerator as instructed in leveling section.
Clean condenser coils off as
indicated in the cleaning section every 3 months. This will increase energy efficiency and cooling performance.
To avoid personal injury or property damage, observe the following:
Allow light bulb to cool.
Wear gloves when replacing light
bulb.
CAUTION
To avoid electrical shock which can cause severe personal injury or death, disconnect power to refrigerator before replacing light bulb. After replacing light bulb, connect power.
WARNING
How to remove and replace light bulbs
UPPER FRESH FOOD SECTION
1. Locate finger gaps on each side of clear light shield. Insert fingers and press in on each side of shield. Pull shield down and remove.
2. Remove light bulbs.
3. Replace with appliance bulbs no
greater than 40 watts.
4. Replace light bulb cover by inserting front tabs of light shield into slots directly in front of light assembly.
LOWER FRESH FOOD SECTION
1. Pinch bottom tabs (A) on light cover and pull straight out.
2. Remove light bulb.
3. Replace bulb with appliance bulb no
greater than 40 watts.
4. Insert top tabs (B) of light cover into liner slots and snap bottom portion over light assembly.
FREEZER SECTION
1. Remove ice bin by lifting front of bin and pulling out.
2. Remove light bulb cover by pinching top tab (A) and pulling cover out.
3. Remove light bulb. Replace with appliance bulb no greater than 40 watts.
4. Insert bottom tab (B) of light cover into liner slots and snap top portion over light assembly.
5. Replace ice bin by sliding in until bin locks into place.
ICE AND WATER DISPENSER
1. Locate light bulb inside top edge of dispenser frame. Unscrew to remove.
2. Replace light bulb with a 7-watt, 120 volt bulb.
B
A
B
A
B
Hints and care,
cont.
23
Normal operating sounds
Today’s refrigerators use foam insulation and are more energy efficient than refrigerators of the past. However, foam insulation is not as sound absorbent as former insulated models. As a result, certain sounds may be unfamiliar. In time, these sounds will become familiar. Please refer to this information before calling service.
SOLUTION
Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
See leveling instructions in Installing Your Refrigerator.
Normal operation
Stop sound by raising ice maker arm to ‘off’ position. See
Automatic Ice Maker section in your manual.
Normal operation
Normal operation
Normal operation
POSSIBLE CAUSE
Freezer control (A) clicks when
starting or stopping compressor.
Defrost timer or electric damper
control (select models) (B) sounds like an electric clock and makes an occasional click or snap.
Condenser fan (D) makes this noise while operating.
Freezer fan (C) makes this
noise while operating.
Freezer fan (C) slows to a stop
as the freezer door is opened.
Evaporator (E) and heat
exchanger (F) refrigerant make this noise when flowing.
Ice cubes from ice maker drop
into ice bucket (G).
Dispenser ice chute (H) closing.
Compressor (I) makes a
pulsating sound while running.
Refrigerator is not level.
Ice maker water valve (J)
hookup buzzes when ice maker fills with water.
Ice maker (K) is in the ‘on’
position without water connection.
Ice auger (L) hums as auger
agitates ice during dispensing.
Compressor (I) can make a
high pitched hum while operating.
Solenoid valve (M) operating ice
chute door.
TOPIC
Clicking
Air rushing or whirring
Gurgling or boiling sound
Thumping
Vibrating noise
Buzzing
Humming
24
Troubleshooting
Operation
PROBLEM Freezer control and lights
are on, but compressors are not operating
Environment-controlled drawers are too warm
Refrigerator does not operate
Refrigerator still won’t operate
Electronic controls (select models) read EO, ES, or ERROR in display.
Temperature of food is too cold
Food temperature appears too warm
Refrigerator has an odor
Water droplets form on outside of refrigerator
Water droplets form on inside of refrigerator
Refrigerator or ice maker make unfamiliar sounds or seems too loud
POSSIBLE CAUSE
Refrigerator is in defrost mode.
Control settings are too low. Freezer controls are set too low.
Drawer is improperly positioned.
Refrigerator is not plugged in. Dial control in freezer is set to off (select
models) Electronic temperature controls (select
models) have been turned off. Fuse is blown, or circuit breaker needs to be
reset. Power outage has occurred. Unit is malfunctioning
Controls have detected functional problems and will attempt to regulate temperature until service is obtained.
Condenser coils are dirty. Refrigerator or freezer controls are set too
high.
Door is not closing properly.
Door gaskets are not sealing properly. Controls need to be adjusted.
Condenser coils are dirty. Rear air grille is blocked.
Door has been opened frequently, or has been opened for long periods of time.
Food has recently been added.
Compartment is dirty or has odor-causing food.
Door is not closing properly.
Door gaskets are not sealing properly. Humidity levels are high. Controls require adjustment.
Humidity levels are high or door has been opened frequently.
Door gaskets are not sealing properly. Normal operation.
SOLUTION
Normal operation. Wait 40 minutes to see if unit restarts.
See drawer section in Fresh Food Features to adjust controls. See temperature controls section in Setting and Maintaining
Proper Temperatures to adjust your controls. See drawer section in Fresh Food Features to properly install
drawers. Plug in unit. See dial temperature controls section in Setting and
Maintaining Proper Temperatures to adjust your controls. See hidden electronic control section under Dispenser
Features. Replace any blown fuses. Check circuit breaker and reset if
necessary. Call local power company listing to report outage. Unplug refrigerator and transfer food to another unit. If
another unit is not available, place dry ice in freezer section to preserve food. Warranty does not cover food loss. Contact service for assistance.
Contact servicer for assistance.
Clean according to cleaning instructions in Hints and Care. See temperature control section in Setting and Maintaining
Proper Temperatures to adjust your controls. See leveling instructions in Installing Your Refrigerator. Check for internal obstructions that are keeping door from
closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers or foodstuffs, etc.).
Clean according to cleaning instructions in Hints and Care.
See temperature controls section in Setting and Maintaining Proper Temperatures to adjust your controls.
Clean according to cleaning instructions in Hints and Care.
Check the positioning of food items in refrigerator to make sure grille is not blocked. Rear air grille is located behind crisper drawers.
Reduce time door is open. Organize food items efficiently to assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has been open.
Allow time for recently-added food to reach refrigerator or freezer temperature.
Refer to odor removal section in Hints and Care.
Check for internal obstructions that are keeping door from closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers or foodstuffs, etc.).
See leveling instructions in Installing Your Refrigerator. Clean according to cleaning instructions in Hints and Care. Normal during times of high humidity. See temperature controls section in Setting and Maintaining
Proper Temperatures to adjust your controls. Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible. Clean according to cleaning instructions in Hints and Care. Refer to noise section of Troubleshooting for details.
25
Water appears cloudy
Particles in water and/or ice cubes.
No indicator lights are lit on dispenser control
Neither ice nor water is dispensed when pads are pushed
Ice maker is not producing enough ice or ice is malformed
Ice and water
Air or air bubbles in water.
Carbon dust from water filter cartridge.
Concentrations of minerals in water will form particles when water becomes frozen and melts.
Freezer door is not closed.
Refrigerator is not plugged in. Fuse is blown, or circuit breaker needs to be
reset. Power outage has occurred. Refrigerator is in Sabbath Mode (select models). Freezer door is not closed.
Controls are in lock mode. Water tank is filling.
Ice maker or ice maker-equipped refrigerator has just recently been installed or a large amount of ice has just been used.
Water filter is clogged or needs to be changed.
Ice maker has just recently been installed, or a large amount of ice has just been used.
Water pressure is too low.
Water filter is clogged or needs to be changed.
This is normal when first using dispenser and will disappear with use.
Initial water ejected through cartridge may contain harmless carbon dust flushed from cartridge. Particles are safe for consumption. Will disappear after the first few uses.
Particles are not harmful and naturally occur in water supplies.
Verify that freezer door is closed. Power is removed from the control when freezer door is opened.
Plug in refrigerator. Replace any blown fuses. Check circuit breakers for any
tripped circuits. Call local power company listing to report outage. See Dispenser Features section for further information. Verify that freezer door is closed. Power is removed from the
control when freezer door is opened. See control instructions in Dispenser Features. At initial use, there is an approximate 45-second delay in
dispensing while the internal water tank is filling. Wait 24 hours for ice production to begin and for ice maker to
restock after emptied.
Change water filter.
Wait 24 hours for ice production to begin and for ice maker to restock after emptied.
Low water pressure can cause valve to leak. Water pressure must be between 20 to 100 pounds per square inch to function properly. A minimum pressure of 35 pounds per square inch is recommended for refrigerators with water filters.
Change water filter.
PROBLEM Temperature-controlled
drawer and/or crisper drawer do not close freely
Refrigerator runs too frequently
POSSIBLE CAUSE
Contents of drawer, or positioning of items in the surrounding compartment could be obstructing drawer
Drawer is not in proper position Refrigerator is not level. Drawer channels are dirty or need treatment. Doors have been opened frequently or have
been opened for long periods of time.
Humidity or heat in surrounding area is high. Food has recently been added.
Refrigerator is exposed to heat by environment or by appliances nearby.
Condenser coils are dirty. Controls need to be adjusted.
Door is not closing properly
Door gaskets are not sealing properly.
SOLUTION
See drawer section in Fresh Food Features to properly install drawers.
See leveling instructions in Installing Your Refrigerator. Apply a thin layer of petroleum jelly to drawer channels. Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible. Allow interior environment to adjust for period the door has
been open. Normal operation. Allow time for recently-added food to reach refrigerator or
freezer temperature. Evaluate your refrigerator’s environment. See location
selection section in Installing Your Refrigerator. Clean according to cleaning instructions in Hints and Care. See temperature controls section in Setting and Maintaining
Proper Temperatures to adjust your controls. See leveling instructions in Installing Your Refrigerator. Check for internal obstructions that are keeping door from
closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers or foodstuffs, etc.).
Clean according to cleaning instructions in Hints and Care.
Operation, cont.
26
Troubleshooting,
cont.
Ice and water, cont.
Ice maker is not producing ice
Water filter indicator light is red
Refrigerator is leaking water
Ice forms in inlet tube to ice maker
Water flow is slower than normal
Dispenser water is not cold
Ice maker arm is not in correct position.
Household water supply is not reaching water valve
Copper or plastic tubing has kinks.
Water pressure is too low.
Check freezer temperature.
Ice bin is not installed properly Improper water valve was installed.
Water filter needs to be replaced.
Filter indicator sensor needs to be reset. Plastic tubing was used to complete water
connection.
Improper water valve was installed
Water pressure is low.
Freezer temperature is too high.
Water pressure is too low.
Improper water valve was installed.
Copper or plastic tubing has kinks.
Water filter is clogged or needs to be changed.
Refrigerator has been recently installed. Water supply in holding tank has been
depleted. Water has settled into water lines outside
holding tank and has warmed to room temperature.
Confirm ice maker arm is down. See Freezer Features section in your owner’s manual for details
Check water connection procedure written in Installing Your Refrigerator.
Tu rn off water supply and remove kinks. If kinks cannot be removed, replace tubing.
Water pressure must be between 20 to 100 pounds per square inch to function properly. A minimum pressure of 35 pounds per square inch is recommended for refrigerators with water filters.
See temperature controls section in Setting and Maintaining Proper Temperature to adjust your controls. Freezer must be between 0 to 2° F (-18 to –17° C) to produce ice.
See ice bin section for proper installation and alignment. Check water connection procedure in Installing Your
Refrigerator. Self-piercing and
3
16” saddle valves cause low
water pressure and may clog the line over time. The
manufacturer is not responsible for property damage due to improper installation or water connection.
If filter is not available, replace with bypass filter. See Dispenser Features section for directions.
See Dispenser Features section for directions. The manufacturer recommends using copper tubing for
installation. Plastic is less durable and can cause leakage.
The manufacturer is not responsible for property damage due to improper installation or water connection.
Check water connection procedure in Installing Your Refrigerator. Self-piercing and
3
16
” saddle valves cause low
water pressure and may clog the line over time. The
manufacturer is not responsible for property damage due to improper installation or water connection.
Water pressure must be between 20 to 100 pounds per square inch to function properly. A minimum pressure of 35 pounds per square inch is recommended for refrigerators with water filters.
See temperature controls section in Setting and Maintaining Proper Temperature to adjust your controls. Freezer must be between 0 to 2° F (-18 to –17° C) to produce ice.
Water pressure must be between 20 to 100 pounds per square inch to function properly. A minimum pressure of 35 pounds per square inch is recommended for refrigerators with water filters.
Check water connection procedure in Installing Your Refrigerator. Self-piercing and
3
16” saddle valves cause low
water pressure and may clog the line over time. The
manufacturer is not responsible for property damage due to improper installation or water connection.
Tu rn off water supply and remove kinks. If kinks cannot be removed, replace tubing.
Change water filter.
Allow approximately 12 hours for water in holding tank to chill.
Discard first glass of water and refill.
27
Notes
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