ALTUSEN SN3101 User Guide
Serial Device Server
SN3101
User Manual
www.aten.com
SN3101 User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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SN3101 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International http://support.aten.com
North America ATEN TECH http://www.aten-usa.com/product_registration
ATEN NJ http://support.aten.com
Telephone Support
For telephone support, call this number:
International 886-2-8692-6959
North America ATEN TECH 1-888-999-ATEN
ATEN NJ 1-732-356-1703
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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SN3101 User Manual
Package Contents
Standard Package
The standard SN3101 package consists of:
1 SN3101 Serial Device Server
1 Power Adapter
1 DC Terminal Connector
1 Mounting Kit
1 User Manual*
1 Quick Start Guide
1 Software CD
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the SN3101 or to any other
devices on the SN3101 installation.
* Features may have been added to the SN3101 since this manual was printed.
Please visit our website to download the most up to date version of the
manual.
Copyright © 2007-2009 ATEN® International Co., Ltd.
Altusen and
iv
Manual Part No. PAPE-0286-1AXG
Manual Date: 200
the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All
other brand names and trademarks are the registered property of their respective owners.
9-01-19
SN3101 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Standard Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Chapter 1.
Introduction
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Restrictions and Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SN3101 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
SN3101 Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Chapter 2.
Hardware Setup
Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
DIN Rail Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Chapter 3.
Browser Login
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
The SN3101 Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Chapter 4.
Administration
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Connection Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
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SN3101 User Manual
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
IP Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
CC Management Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
RADIUS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
LDAP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Date / Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 5.
Port Operating Modes
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Console Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Real COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
TCP Server / TCP Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
TCP Server (RAW TCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
TCP Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
UDP Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Modbus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Virtual Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Serial Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 6.
COM Port Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
View History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Connect – Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Connect – COM Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Port Property Settings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Advanced Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Adding and Deleting Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Editing an Account:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Direct Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Session Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Sys Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
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SN3101 User Manual
Chapter 7.
Remote Terminal Operation
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
SSH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Terminal Session (Linux): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Third Party Utility (Windows): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chapter 8.
Virtual Port Management
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Windows 2000 and Higher Installation . . . . . . . . . . . . . . . . . . . . . . . .57
Uninstalling the Driver 58
Windows 98 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
TTY Driver Installation for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Uninstalling the Driver 59
Real COM Port Management – Windows. . . . . . . . . . . . . . . . . . . . . . . . .60
Dialog Box Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Menu and Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Target Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Target List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Port List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Port Mapping and Unmapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Port Mapping 64
Mapped COM Port 65
Port Unmapping 66
Real COM Port Management – Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Mapping/Unmapping Virtual Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Virtual Port Naming Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Chapter 9.
Serial Network Device Manager
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Dialog Box Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Target 71
Virtual Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
The Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Serial Tunnel Creation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Building a Serial Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing a Serial Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
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SN3101 User Manual
Chapter 10.
LDAP Server Configuration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Active Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Install the Windows 2003 Support Tools. . . . . . . . . . . . . . . . . . . . . . . 77
Install the Active Directory Schema Snap-in. . . . . . . . . . . . . . . . . . . .78
Create a Start Menu Shortcut Entry . . . . . . . . . . . . . . . . . . . . . . . . . .78
Extend and Update the Active Directory Schema. . . . . . . . . . . . . . . .79
The Permission Attribute Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Permission String Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Permission Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
OpenLDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
OpenLDAP Server Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
OpenLDAP Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Starting the OpenLDAP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Customizing the OpenLDAP Schema. . . . . . . . . . . . . . . . . . . . . . . . .91
LDAP DIT Design and LDIF File. . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
LDAP Data Structure 92
DIT Creation 93
Using the New Schema. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Method 1: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Method 2: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Serial Port Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Virtual Modem Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
AT Command Set Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
S Register Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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SN3101 User Manual
About This Manual
This User Manual is provided to help you get the most from your SN3101
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the SN3101 System. Its
purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation.
Chapter 3, Browser Login, explains how to log into the SN3101 from your
browser.
Chapter 4, Administration, explains the administrative procedures that are
employed to configure the SN3101’s working environment.
Chapter 5, Port Operating Modes, introduces the SN3101’s operating
modes, and explains the purpose of each.
Chapter 6, COM Port Management, details concepts and procedures
involved in the configuration and management of the SN3101’s COM port.
Chapter 7, Remote Terminal Operation, describes how the SN3101 can
be accessed via remote terminal sessions such as HyperTerminal, Telnet, SSH,
and PuTTY.
Chapter 8, Virtual Port Management, shows how to install the virtual
COM port driver and to set up and manage the virtual COM port.
Chapter 9, Serial Network Device Manager, explains how to use the
Serial Network Device Management utility to create and maintain device
groups for easy management of the serial ports on your installation; and as an
AP alternative to the browser-based management utilities.
Chapter 10, LDAP Server Configuration, explains how to configure the
SN3101 for LDAP / LDAPS authentication and authorization with Active
Directory or OpenLDAP.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
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SN3101 User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential
→ Indicates selecting the option (on a menu or dialog box, for
steps.
example), that comes next. For example, Start
to open the Start menu, and then select Run.
Indicates critical information.
→ Run means
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:
International http://www.aten.com
North America ATEN TECH http://www.aten-usa.com
ATEN NJ http://www.aten.com
x
Chapter 1
Introduction
Overview
The SN3101 Serial Device Server provides Ethernet connectivity for serial
devices used in a wide range of applications, such as industrial control, data
acquisition, access control, environment monitoring, remote site management,
etc. This allows older serial devices to take advantage of modern methods of
communication.
In addition, by making these industrial serial devices Internet ready, the
SN3101 enables users to access and control those devices from any computer
connected to the Internet, whether down the hall, or half way around the world.
The SN3101 offers versatile and diversified serial data access methods to meet
a broad range of application requirements – these include Console
Management, Real COM, TCP Server, TCP Client, UDP, Modbus, Serial
Tunnel, and Virtual Modem. SMTP and SNMP trap event notification are also
provided.
The SN3101 can also work in tandem with other remote management products
– such as the Altusen PN9108 Power over the NET™ remote power
management system – to provide convenient, reliable, and effective, remote
data center device management.
Since the SN3101 is fully compatible with existing serial communications
software, your current investment in software development is protected.
Software designed to work with COM or TTY ports can access serial devices
over a TCP/IP network by utilizing the SN3101’s Real COM or TTY drivers.
This feature also breaks through the port number and distance limitation
barriers encountered with PC hardware.
Installation is fast and easy: plugging cables into their appropriate ports is all
that is entailed. An offering of browser based GUI, Telnet (SSH), VT console
terminal sessions, and a Windows software utility, make configuration and
operation smooth and convenient.
The SN3101's firmware is upgradeable over the Net, so you can stay current
with the latest improvements simply by downloading updates from our
website. With its advanced features and ease of operation, the SN3101 is the
most convenient, most reliable, and most cost effective way to centrally
manage your serial devices.
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SN3101 User Manual
Features
Provides remote serial access over the Internet for industrial serial devices,
serial IT devices and serial over IP appliances
Software selectable RS-232/422/485 3-in-1 serial port
Built-in 15KV ESD serial port protection
Max. baud rate: 460 Kbps; supports Hardware and Software flow control
Versatile serial operation modes, including Console Management, Real
COM, TCP Server, TCP Client, UDP, Modbus, Serial Tunnel and Virtual
Modem
Serial data encryption via 128-bit SSL for TCP Server, TCP Client, Virtual
Modem and Serial Tunnel operation modes
Redundancy support via multiple simultaneous Real COM, TCP Server,
and TCP Client connections
64 Kbyte port buffer prevents data loss when the network is down
Real COM driver for Windows 2000/XP/2003/Vista; Real TTY driver for
Linux
Modbus Ethernet-to-Serial support (Modbus/TCP, Modbus/RTU and
Modbus ASCII) for seamless integration of serial Modbus devices
Works in tandem with other Altusen/Aten appliances - such as the CC
Management Center, the PN0108 and the PN9108 – allowing
administrators to manage a wide range of data center devices through IP
connections
Modem emulation enables existing modem-based applications to make
connections over IP networks
Virtual Terminal support (VT320, VT52, VT100, VT220)
Supports ISO646 - US (US ASCII), ISO8859 - 15 (Latin - 9) code set
System configuration via Web Console (HTTP/HTTPS), Telnet/SSH
Console and Windows utility
Backup/restore and firmware upgrading via Web Console (HTTP/HTTPS)
and Windows utility
Multiple users and privileges support
Easy-to-use Windows utility (2000/XP/2003/Vista) for auto discovery,
multiple device setting and monitoring
External centralized authentication and authorization support – RADIUS,
LDAP / LDAPS, and MS Active Directory
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Chapter 1. Introduction
SNMP MIB II and RS-232 MIB for network management
SMTP and SNMP trap event notification
Choice of power input: AC—DC adapter or DC direct
Restrictions and Requirements
Sun's Java 2 JRE 1.4.2 or higher must be installed on your computer. Java
is available for free download from the Sun Java website:
http://java.sun.com
The devices that connect to the SN3101 must support one of the following
serial protocols:
RS-232 (protocol or terminal operations)
RS-422
RS-485
The Virtual COM port driver (Real COM port) support requires Windows
2000 or higher.
Under Vista (32-bit version), only the administrator can install the Virtual
Port Management Utility – ordinary users can only operate the mapped
Real COM ports.
The current Linux TTY driver supports kernels up to version 2.6.19.
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SN3101 User Manual
56 7
1234
SN3101 Front View
No. Component Description
1 Power LED Lights GREEN when the SN3101 is powered up and ready
2 Link LED Lights GREEN to indicate that the SN3101 is connected to
3 10/100 Mbps
Data LED
4 Tx/Rx (ACT)
LED
5 Grounding
Terminal
6 Serial Port Your serial device connects to this RS-232/RS-422/RS-485
7 Reset Switch Pressing and holding this switch in for less than three
4
to operate.
the LAN. It flashes GREEN to indicate that a client program
is accessing the device.
The LED lights ORANGE to indicate a 10 Mbps data
transmission speed. It lights GREEN to indicate a 100 Mbps
data transmission speed.
Lights GREEN to indicate that the device attached to the
port is online. It flashes GREEN to indicate that data is
being transmitted through the port.
The grounding wire (used to ground the unit) attaches here.
3-in-1 combination serial port.
seconds performs a system reset. Pressing and holding this
switch in for more than three seconds returns its settings to
their default status.
SN3101 Rear View
211
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Chapter 1. Introduction
No. Component Description
1 DC Terminal If you are using DC power directly, the electric leads from
2 DC Jack If you are using an AC adapter, the adapter cable plugs in
3 LAN Port The Ethernet cable that connects the SN3101 to the
the DC power source attach here.
Note: The diagram shows the SN3101 without the DC
terminal connector installed.
here.
Internet plugs in here.
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SN3101 User Manual
This Page Intentionally Left Blank
6
Chapter 2
1. Important safety information regarding the placement of this
device is provided on page 95. Please review it before
proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off.
Hardware Setup
Before you Begin
Mounting
For flexibility and convenience, the SN3101 can be wall mounted or DIN rail
mounted, as described in the sections that follow.
Wall Mounting
To wall mount the SN3101:
1. Use the smaller screws supplied with the Mounting Kit to screw the
mounting brackets into the back of the unit:
Note: If you use third party screws, the length of the shank (the threaded
portion) must not exceed 4.50 mm
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SN3101 User Manual
2. Screw the mounting brackets to the wall.
DIN Rail Mounting
To mount the SN3101 on a DIN rail:
1. Screw the mounting brackets to the back of the SN3101 as described in
step 1 of the wall mounting procedure.
2. Use the larger screws supplied with the Mounting Kit to screw the DIN
rail brackets to the mounting brackets – as shown in the diagram, below:
3. Hang the unit on the DIN rail.
8
Chapter 2. Hardware Setup
Installation
To install the SN3101, do the following:
1. If you intend to use the DC terminal, screw the DC terminal connector to
the block – as shown in the following diagram:
2. Refer to the diagram on page 10 (the characters in the diagram correspond
to the characters of the steps), as you do the following:
a) Use a null modem cable to connect the SN3101's serial port to your
serial device.
Note: The SN3101 supports the RS-232, RS-422, and RS-485
protocols, and is software configurable. See Serial Port Pin
Assignments, page 103, for pin assignment details.
b) Ground the device.
c) Plug the cable that connects the SN3101 to the network or the Internet
into the LAN port.
d) Connect the DC power source to the device.
Note: The diagram shows both connection methods. Ordinarily, you
would connect one or the other.
This completes the SN3101 installation.
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SN3101 User Manual
d
d
12 – 48V
b
a
c
SN3101 Installation Diagram:
10
Chapter 3
Browser Login
Logging In
SN3101 operation is Internet browser based. To begin:
1. Open your browser and specify the IP address of the SN3101 you want to
access in the browser's URL location bar.
Note: 1. Get the IP address from the SN3101 administrator.
2. If you are the administrator, and are logging in for the first time,
the various ways to determine the SN3101's IP address are
described in the Appendix on p. 102.
2. A Security Alert dialog box appears. Accept the certificate.
3. A login dialog box, like the one below, appears:
4. Provide a valid Username and Password (set up by the administrator), then
Click Login to continue.
Note: If you are the administrator, and are logging in for the first time, use
the default Username: administrator; and the default Password:
password. For security purposes, we strongly recommend you
change these and give yourself a unique Username and Password
(see General, page 13).
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SN3101 User Manual
The SN3101 Main Screen
After you have successfully logged in, the Main Screen appears:
Except for the Logout icon (at the far right), the icons arranged
horizontally across the top are only enabled for the administrator.
Administrative functions are explained in Chapter 4.
Note: Be sure to click the Logout icon when you end your session.
The bar along the left side is used to configure and control access to the
SN3101's COM port. The functions of each of the buttons is described
in Chapter 5.
Unless you need to perform administrative functions, yo u can skip
Chapter 4, and go directly to Chapter 5.
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Chapter 4
Administration
Overview
The icon bar at the top of the main screen is used by the administrator to
configure the SN3101's working environment.
An explanation of each of the configuration functions is given in the sections
that follow.
General
When you click the General icon, the following dialog box appears:
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SN3101 User Manual
The dialog box is divided into three main panels, as described below:
System Information
The System Information section displays the name of the group that the
SN3101 belongs to, and allows you to provide a name and description for the
SN3101 Station.
Assigning a Device Group name to the SN3101 makes it possible to
configure a group of SN3101s at the same time. See Chapter 9, Serial
Network Device Manager, for details regarding group naming and
configuration.
Giving each SN3101 a name and description makes it convenient to
differentiate among several installed SN3101s.
Note: Providing these names and descriptions is optional, but makes it more
convenient to administer your SN3101s in large multi-device
installations.
Administrator
This section sets the administrator's login name and password.
The default administrator name is: administrator
The default password is: password
For security purposes, we strongly recommend that you change the default
values to something unique.
The Comments field is optional. It provides administrators with a place to enter
personal comments.
Connection Control
Session Timeout sets a timeout value. If there is no input from the logged in
operator for the amount of time set with this function, the operator is
automatically logged out and the session is terminated. Valid settings are from
0 ~ 255 minutes. A setting of 0 (zero) disables this function. The default is 3
minutes.
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Chapter 4. Administration
Backup
Backup provides the means to backup and restore your SN3101
configuration settings:
To backup your configuration settings, do the following:
1. Key in a password for the configuration file, then click Save.
Note: Make a note of the password. You will need it when restoring the
configuration settings.
2. When the browser asks what to do with the System.conf file, choose Save
to Disk and indicate where to save the file.
To restore your configuration settings, do the following:
1. Key in the password that you specified when you originally saved the
configuration file.
2. Click Browse...; navigate to the location where you saved the file; and
select the configuration file (System.conf).
3. Click Restore. After a few seconds a message appears informing you that
the restore operation is in progress. When the operation completes, the
SN3101 automatically resets itself, and you are taken to the login page
where you have to log in again.
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SN3101 User Manual
Network
Network Configuration allows you to set up the network parameters
for the SN3101:
Service Ports
Lets you select the service ports that the SN3101 listens for incoming data on.
Unless you have a specific reason for changing them, we recommend you leave
the default settings as they are.
(Continues on next page.)
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Chapter 4. Administration
(Continued from previous page.)
A description of the default Service Ports and their functions is given in the
table, below:
Service Port Description
HTTP 80 Used for web access without encryption.
HTTPS 443 Used for web access with 128-bit encryption.
Telnet 23 Used to access the SN3101’s Configuration Menu via Telnet.
SSH 22 Used to access the SN3101’s Configuration Menu via SSH.
Modbus 502 In Modbus operation mode, an SN3101 master device
Socket 5001 The Base Socket Port: Used for accessing serial devices
5101 The Base Socket Port + 100: Used for accessing serial
5301 The Base Socket Port + 300: Used to accept a Virtual Modem
accesses SN3101 slave devices via TCP port 502.
connected under the SN3101 via Telnet.
devices connected under the SN3101 via SSH.
connection from a master SN3101.
The Base Socket Port + 300: Used to listen for and accept a
TCP connection.
Note: 1. The Socket entry refers to the port that will be used to communicate
with serial devices connected to the SN3101’s COM port.
See Operating Mode, page 37, and Chapter 5, Port Operating Modes,
for details.
2. Under the Socket entry, changing the Base Socket Port number will
change the two related socket port entry numbers
IP Installer
Click a radio button to Enable/Disable the IP Installer utility (see Method 1:,
page 102, for IP Installer details).
Note: If you choose View Only, the utility will show the SN3101 in its Device
List, but you will not be able to change its IP address.
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SN3101 User Manual
IP Address
The default is for the SN3101 to have a fixed IP address. It’s default IP address
is 192.168.0.10.
If you are giving the SN3101 a fixed IP address, fill in the Primary IP to
Alternate DNS Server fields with values appropriate to the network you
are on.
To have the SN3101 obtain its IP address automatically from a DHCP
server, put a check in the Obtain an IP address automatically [DHCP]
checkbox.
To have the SN3101 email reports from the SMTP server to you, do the
following:
1. Enable the Enable report from the following SMTP server, an d key in
either the domain name or the IP address of your SMTP server.
Note: If you use the domain name, be sure to fill the Primary and Alternate
DNS server information.
2. If your server requires authentication, put a check in the My server
requires authentication checkbox.
3. Key in the appropriate account information in the Account Name,
Password, and From fields.
Note: Only one email address is allowed in the From field.
4. Key in the email address (addresses) of where you want the report of
the DHCP address sent to in the To field.
Note: If you are sending the report to more than one email address,
separate the addresses with a comma or a semicolon.
5. When all of your configuration settings have been made, click Update
to save the information and have the SN3101's DHCP generated IP
address emailed to you.
Note: If the SN3101 is on a network that uses DHCP to assign network
addresses, and you don't know what the address is, there are several
methods you can use to ascertain it. See IP Address Determination,
page 102 for details.
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Chapter 4. Administration
ANMS
The Authentication Network Management Service dialog box allows
you to set up login authorization management from external sources. It is
divided into four main panels, as described below:
CC Management Settings
If you want to allow user access to the SN3101 through a CC (Control Center)
server, check Enable CC Management and fill in the CC Server’s IP address
and the port that it listens on in the appropriate fields.
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SN3101 User Manual
RADIUS Settings
If you want to allow authorization for the SN3101 through a RADIUS server,
do the following:
1. Check Enable RADIUS.
2. Fill in the IP addresses and Service Ports for the Primary and Alternate
RADIUS servers.
3. Key the Shared Secret character string that you want to use for
authentication between the SN3101 and the RADIUS Server.
4. Set the time in seconds that the SN3101 waits for a RADIUS server reply
before it times out in the Timeout field.
5. Set the number of RADIUS retries allowed in the Retries fiel d.
6. Click Save to save the information.
7. On the RADIUS server, set the access rights for each user according to the
attribute information in the table, below:
Attribute Meaning
U (User) The user has the authority to access and configure some
T (True) The user has the authority to access and configure the ports
F (False) The user cannot configure any ports.
A (All) The user has the authority to access and configure all ports.
ports. This attribute must be specified for all users who access the
system.
that are specified with it.
Example:
U,T,1
The user can access and configure port 1.
Note: 1. The characters are not case sensitive. Upper or lower case work
equally well.
2. Characters are comma delimited.
3. An invalid character in the string will prohibit access to the
SN3101 for the user.
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