ALTUSEN SN0108, SN0116 User Guide

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Serial Over the NET™

SN0108 / SN01 16

User Manual

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SN0108 / SN0116 User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

SN0108 / SN0116 User Manual

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration

ATEN NJ http://support.aten.com

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959 North America ATEN TECH 1-888-999-ATEN

ATEN NJ 1-732-356-1703

User Notice

All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

iii

SN0108 / SN0116 User Manual

Manual Part No. PAPE-0241-3AXG

Printing Date: 1/2009

ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights re served.

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The SN0108 / SN0116 package consists of:

 1SN0108, SN0116, SN0108D, or SN0116D  1Power Cord (SN0108 or SN0116)  1Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws)  1Foot Pad Set (4 pcs.)  1Software CD  1User Manual*  1Quick Start Guide

Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation.

* Features may have been added to the manual since it was printed. Please visit

our website to download the most up to date version.

SN0108 / SN0116 User Manual

Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

SN0108 / SN0108D Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

SN0116 / SN0116D Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

SN0108 / SN0116 Rear Panel (AC Power). . . . . . . . . . . . . . . . . . . . . . . . .6

SN0108D / SN0116D Rear Panel (DC Power). . . . . . . . . . . . . . . . . . . . . .7

Chapter 2.

Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Stacking and Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

SN0108 / SN0116 PC Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

SN0108D / SN0116D PC Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

SN0108 / SN0116 Sun Fire V100 Server Installation . . . . . . . . . . . . . . . .15

SN0108D / SN0116D Sun Fire V100 Server Installation . . . . . . . . . . . . .17

Chapter 3.

Browser Login

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

The SN0108 / SN0116 Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Logging Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

SN0108 / SN0116 User Manual

Chapter 4.

Administration

Working Environment Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Connection Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CC Management Settings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

SNMP Settings:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Device Management Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Port Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Alert Settings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

User Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Deleting an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding an Account:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Editing an Account: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Direct Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Session Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Sys Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Chapter 5.

Browser Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

User Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

SN0108 / SN0116 User Manual

Chapter 6.

Out of Band Operation

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Direct HyperTerminal Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Logging In:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Indirect HyperTerminal Connection. . . . . . . . . . . . . . . . . . . . . . . . . . .58

Final Check:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

PPP (Dial In) Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Direct PPP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Finishing Up: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Logging In:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Indirect PPP Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Final Check:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Logging In:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

SSH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Terminal Session (Linux): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Third Party Utility (Windows): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Chapter 7.

Real COM Port Management

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Windows 2000 and Higher Installation . . . . . . . . . . . . . . . . . . . . . . . .71

Windows 98 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Linux Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Uninstalling the Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Real COM Port Management – Windows. . . . . . . . . . . . . . . . . . . . . . . . .74

Dialog Box Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Menu and Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Target Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Target List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Port List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Mapped COM Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Port Mapping and Unmapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Port Unmapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Real COM Port Management – Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Mapping/Unmapping Virtual Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Virtual Port Naming Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

vii

SN0108 / SN0116 User Manual

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

SN0108 / SN0116. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

SN0108D / SN0116D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Method 1: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Method 2: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Method 3: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

RJ-45 to Serial Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

viii

SN0108 / SN0116 User Manual

About This Manual

This User Manual is provided to help you get the most from your SN0108 / SN0116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

Overview

Chapter 1, Introduction, introduces you to the SN0108 / SN0116 System.

Its purpose, features and benefits are presented, and its front and back panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation.

Chapter 3, Browser Login, explains how to log into the SN0108 / SN0116 from your browser.

Chapter 4, Administration, explains the administrative procedures that are employed to configure the SN0108 / SN0116’s working environment.

Chapter 5, Browser Operation, details concepts and procedures involved in the browser operation of your SN0108 / SN0116 installation.

Chapter 6, Out of Band Operation, describes how to set up the various serial port methods that can be used to access the SN0108 / SN0116 when the network is unavailable.

Chapter 7, Real COM Port Management, shows how to install the virtual COM port driver and to set up and manage the virtual COM ports.

An Appendix, at the end of the manual provides technical and troubleshooting information.

SN0108 / SN0116 User Manual

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

steps.

example), that comes next. For example, Start means to open the Start menu, and then select Run.

Indicates critical information.

→ Run

Product Information

For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers

 International – http://www.aten.com  North America – http://www.aten-usa.com

Chapter 1

Remote

SN0108

TCP/IP

Introduction

Overview

The SN0108 / SN0116 Serial over the NET™ series are control units that provide both In-Band and Out-of-Band remote serial access to up to 8 (SN0108) or 16 (SN0116) servers or other serial IT devices (hubs, routers, power management devices, etc.), via a Telnet or SSH TCP/IP connection.

Up to 8 (SN0108) or 16 (SN0116) Users can log in at the same time from any computer connected to the Internet, whether down the hall, or half way around the world. Each is able to control a separate port so that eight attached devices can be accessed at the same time.

There are four models in the series. Their similarities and differences are shown in the following table:

Model KVM Ports Power

SN0108 8 AC SN0116 16 AC SN0108D 8 DC SN0116D 16 DC

SN0108 / SN0116 User Manual

The SN0108 / SN0116 can work in tandem with other remote management products - such as the Altusen PN9108 Power over the NET™ remote power management system to provide convenient, reliable, and effective, remote data center device management.

Installation is fast and easy: plugging cables into their appropriate ports is all that is entailed. A choice of browser based GUI, Telnet (SSH), and VT console terminal sessions make configuration and operation smooth and convenient.

The SN0108 / SN0116's firmware is upgradeable over the Net, so you can stay current with the latest improvements simply by downloading updates from our website. With its advanced features and ease of operation, the SN0108 / SN0116 is the most convenient, most reliable, and most cost effective way to centrally manage your remote, serially connected, IT products.

Requirements

 Sun's Java 2 JRE 1.4.2 or higher must be installed on your computer. Java

is available for free download from the Sun Java website:

http://java.sun.com

 The devices that connect to the SN0108 / SN0116 must support the

RS-232 protocol or RS-232 terminal operations

 Virtual COM port driver (Real COM port) support requires Windows 98 or

higher (Windows systems); or Linux kernel 2.2 or higher (Linux systems).

Chapter 1. Introduction

Features

 Complete Centralized Remote Serial Management:

 Remote serial access over the Internet for up to 8 (SN0108) or 16

(SN0116) servers or other serial IT devices  Works in tandem with other Altusen/Aten appliances - such as the

PN0108 and PN9108 - allowing administrators to manage a wide range

of data center devices through IP connections  Remote access to Serial over IP appliances, and attached devices, in

centralized manner

 Session history  DC Operation (SN0108D - SN0116D)

 Security:

 Multi level secure user logins  Port-specific access rights  Supports Active Directory (via CC management)  Supports RADIUS

 Convenient Access:

 Browser access with an intuitive GUI – Java applet provides SSH

connectivity with cut and paste and print screen capability  Telnet client plus third party (PuTTY, etc.) client support – SSH

connectivity available via PuTTY

 Console terminal  Direct port addressing - via SSH to any Serial Over IP port (bypassing

the SN0108 / SN0116)  Dial in Modem and Direct Access via serial applications (such as

HyperTerminal and PPP), or IP applications (such as SSH and Telnet)

 Modem sharing capability via IP-forwarding [Modem support]

 Sun Ready:

 Hardware break suppression ensures uninterrupted Solaris server

operation

 Network Interfaces:

 TCP/IP, UDP/IP, HTTP, HTTPS, NTP, SNMP, Telnet, SSH, SSL, PPP  10Base-T/100BaseTX, auto sense  DNS, DHCP, ARP, R ADIUS  Ping

SN0108 / SN0116 User Manual

 Serial Connectivity:

 VT320 support – backward compatible to VT52 (VT52, 100, 220)  Hardware and software flow control  Real COM port support*  Raw TCP Mode support with file-based sessions

 Alarms and Alerts:

 Client applications  Buzzer  SNMP Traps

 OS Support:

 Windows  Mac  Sun  Linux  Unix  AIX  DOS 6.2+

 Code Set Support:

 ISO646 - US (US ASCII)  ISO8859 - 15 (Latin -9)

 General:

 Hot-pluggable - add and remove servers without rebooting  Rack mountable in 1U system rack  Easy setup – plugging cables into their ports is all it takes

* With supplied Virtual COM port driver.

Components

12345

SN0108 / SN0108D Front Panel

SN0116 / SN0116D Front Panel

12345

Chapter 1. Introduction

No. Component Description

1 Port LEDs A Port LED lights to indicate the device attached to its

2 Reset Switch Pressing and holding this switch in for less than three

3 10/100 Mbps

Data LED

4 Link LED Flashes GREEN to indicate that a Client program is

5 Power LED

corresponding port is online. The LED flashes when data is being transmitted through its corresponding port.

seconds performs a system reset. Pressing and holding this switch in for more than three seconds returns its settings to their default status.

The LED lights ORANGE to indicate a 10 Mbps data transmission speed. It lights GREEN to indicate a 100 Mbps data transmission speed.

accessing the device. Lights when the SN0108 is powered up and ready to

operate.

SN0108 / SN0116 User Manual

23 41

SN0108 / SN0116 Rear Panel (AC Power)

23 41

No. Component Description

1 Power Socket The power cable from your AC source plugs in here. 2 Power Switch This is a standard rocker switch that powers the SN0108

3 LAN Port The Ethernet cable that connects the SN0108 / SN0116

4 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial

/ SN0116 on and off.

to the Internet plugs in here.

adapters plug in here. (See SN0108D / SN0116D PC

Installation Diagram:, page 14, and RJ-45 to Serial Adapters, page 92.)

Note: RJ-45 to Serial adapters require a separate purchase. To purchase RJ-45 to Serial adapters, contact your dealer.

Chapter 1. Introduction

34 51

SN0108D / SN0116D Rear Panel (DC Power)

34 51

No. Component Description

1 Grounding

Terminal

2 DC Terminal

Block

3 Power Switch This is a standard rocker switch that powers the

4 LAN Port The Ethe rnet cable that connects the SN0108D /

5 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial

Attach the wire to ground this device here.

The electric leads from your power source connect to this DC terminal block.

SN0108D / SN0116D on and off.

SN0116D to the Internet plugs in here.

adapters plug in here. (See SN0108D / SN0116D PC

Installation Diagram:, page 14, and RJ-45 to Serial Adapters, page 92.)

Note: RJ-45 to Serial adapters require a separate purchase. To purchase RJ-45 to Serial adapters, contact your dealer.

SN0108 / SN0116 User Manual

This Page Intentionally Left Blank

Chapter 2

1. Important safety information regarding the placement of this device is provided onpage 81. Please review it before proceeding.

2. Make sure that power to all the devices you will be connecting up have been turned off.

Hardware Setup

Before you Begin

Stacking and Mounting

The SN0108 / SN0116 can be placed on the desktop or it can be rack mounted, as described in the sections that follow.

Stacking

To place the SN0108 / SN0116 on the desktop stick the self-adhesive footpads that came with your package to the unit's bottom panel at the four corners.

SN0108 / SN0116 User Manual

Phillips head hex M3 x 6

Rack Mounting

The SN0108 / SN0116 can be mounted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit:

1. Remove the screws at the front or the rear, as shown in the diagram below.

2. Screw the mounting brackets into the sides of the unit at the front or the rear, as shown in the diagram below.

Phillips head hex M3 x 8

Phillips head he M3 x 8

3. Slide the unit into the front or rear of the rack and secure it to the rack.

Chapter 2. Hardware Setup

SN0108 / SN0116 PC Installation

Refer to the Installation Diagram on page 12 (the numbers in the diagram correspond to the numbers of the steps), as you do the following:

1. For each server or serial device, plug an RJ45 to Serial adapter into its

serial port. (See RJ-45 to Serial Adapters, page 92, for details on choosing the appropriate adapter.)

Note: RJ-45 to Serial adapters require a separate purchase. To purchase

RJ-45 to Serial adapters, contact your dealer.

2. Use standard Ethernet cable to connect any available port on the SN0108 /

SN0116's rear panel to the adapter.

3. If you choose to install a serial modem for OOB operation (see Chapter 6),

use standard Ethernet cable to connect any available port on the SN0108 / SN0116's rear panel to a DTE to DCE serial adapter (see RJ-45 to Serial Adapters, page 92 for details on choosing the appropriate adapter), then plug the adapter into the modem's serial port.

Note: This step is optional.

4. Plug the cable that connects the SN0108 / SN0116 to the network or the

Internet into its LAN port.

5. Use the AC power cord provided with this package to connect the SN0108

/ SN0116's Power Socket to an AC power source.

This completes the SN0108 / SN0116 installation.

SN0108 / SN0116 User Manual

SN0108 / SN0116 PC Installation Diagram:

SA0142

(DB9-M, DTE - DCE)

(DB9, DCE)

Modem

(DB9-F, DTE - DTE)

SA0141

(DB9, DTE)

Chapter 2. Hardware Setup

SN0108D / SN0116D PC Installation

Refer to the Installation Diagram on page 14 (the numbers in the diagram correspond to the numbers of the steps), as you do the following:

1. For each server or serial device, plug an RJ45 to Serial adapter into its

serial port. (See RJ-45 to Serial Adapters, page 92, for details on choosing the appropriate adapter.)

Note: RJ-45 to Serial adapters require a separate purchase. To purchase

RJ-45 to Serial adapters, contact your dealer.

2. Use standard Ethernet cable to connect any available port on the SN0108D

/ SN0116D's rear panel to the adapter.

3. If you choose to install a serial modem for OOB operation (see Chapter 6),

use standard Ethernet cable to connect any available port on the SN0108D / SN0116D's rear panel to a DTE to DCE serial adapter (see RJ-45 to Serial Adapters, page 92 for details on choosing the appropriate adapter), then plug the adapter into the modem's serial port.

Note: This step is optional.

4. Plug the cable that connects the SN0108D / SN0116D to the network or

the Internet into its LAN port.

5. Connect the DC power source to the switch (refer to the installation

diagram for details).

6. Ground the switch.

This completes the SN0108D / SN0116D installation.

SN0108 / SN0116 User Manual

SN0108D / SN0116D PC Installation Diagram:

SA0142

(DB9-M, DTE - DCE)

(DB9, DCE)

Modem

+/- 36 – 75V

(DB9-F, DTE - DTE)

SA0141

(DB9, DTE)

Chapter 2. Hardware Setup

SN0108 / SN0116 Sun Fire V100 Server Installation

For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 16 (the numbers in the diagram correspond to the numbers of the steps), as you do the following:

1. Use standard Ethernet cable to connect any available port on the SN0108 /

SN0116's rear panel to an SA0141 adapter.

2. Use standard Ethernet cable to connect the V100's LAN port to an SA0142

adapter.

3. Connect the two adapters.

Note: If you choose to install a serial modem for OOB operation

(see Chapter 6), refer to step 3 of the PC installation procedure (see page 11).

4. Plug the cable that connects the SN0108 / SN0116 to the network or the

Internet into its LAN port.

5. Use the AC power cord provided with this package to connect the SN0108

/ SN0116's Power Socket to an AC power source.

This completes the SN0108 / SN0116 installation.

SN0108 / SN0116 User Manual

SA0141

SA0142

SunFire

V100

Server

SN0108 / SN0116 Sun Fire V100 Server Installation Diagram

Chapter 2. Hardware Setup

SN0108D / SN01 16D Sun Fire V100 Server Installation

For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 18 (the numbers in the diagram correspond to the numbers of the steps), as you do the following:

1. Use standard Ethernet cable to connect any available port on the SN0108D

/ SN0116D's rear panel to an SA0141 adapter.

2. Use standard Ethernet cable to connect the V100's LAN port to an SA0142

adapter.

3. Connect the two adapters.

Note: If you choose to install a serial modem for OOB operation

(see Chapter 6), refer to step 3 of the PC installation procedure (see page 13).

4. Plug the cable that connects the SN0108D / SN0116D to the network or

the Internet into its LAN port.

5. Connect the DC power source to the switch (refer to the installation

diagram for details).

6. Ground the switch.

This completes the SN0108D / SN0116D installation.

SN0108 / SN0116 User Manual

SN0108D / SN0116DSun Fire V100 Server Installation Diagram

SunFire

V100

Server

+/- 36 – 75V

SA0141

SA0142

Chapter 3

Browser Login

Logging In

SN0108 / SN0116 operation is Internet browser based. To begin:

1. Open your browser and specify the IP address of the SN0108 / SN0116

you want to access in the browser's URL location bar.

Note: 1. Get the IP address from the SN0108 / SN0116 administrator.

2. If you are the administrator, and are logging in for the first time, the various ways to determine the SN0108 / SN0116's IP address are described in the Appendix on p. 89.

2. A Security Alert dialog box appears. Accept the certificate.

3. A login dialog box, like the one below, appears:

4. Provide a valid Username and Password (set up by the administrator), then

Click Login to continue.

Note: If you are the administrator, and are logging in for the first time, use

the default Username: administrator; and the default Password: password. For security purposes, we strongly recommend you remove these and give yourself a unique Username and Password (seeGeneral, page 21).

SN0108 / SN0116 User Manual

The SN0108 / SN0116 Main Screen

After you have successfully logged in, the Main Screen appears:

 Except for the Logout icon, the icons arranged horizontally across the top

are only enabled for the administrator. Administrative functions are explained in Chapter 4.

Note: Be sure to click the Logout icon when you end your session.

 The bar along the left side is used to configure and control access to each

of the SN0108 / SN0116's COM ports. The functions of each of the buttons is described in Chapter 5.

 Unless you need to perform administrative functions, yo u can skip

to Chapter 5 now.

Logging Out

Click the Logout icon to end your SN0108 / SN0116 session.

Chapter 4

Administration

Working Environment Configuration

The icon bar across the top of the SN0108 / SN0116 web page is used by the administrator to configure its working environment.

An explanation of the functions is given in the sections that follow.

Note: The icons at the top of the page are disabled for all but the administrator .

Only Logout is active for everyone else.

General

When you click the General icon, the following dialog box appears:

SN0108 / SN0116 User Manual

The dialog box is divided into three main panels:

System Information

The System Information section allows you to provide a name and description for the SN0108 / SN0116 Station. Providing a Station Name and Station Description is optional, but makes it convenient to differentiate the Stations in large, multistation installations.

Administrator

This section sets the administrator's login name and password.

 The default administrator name is: administrator  The default password is: password

For security purposes, we strongly recommend that you change the default values to something unique.

The Comments field is optional. It provides administrators with a place to enter personal comments.

Connection Control

Session Timeout sets a timeout value. If there is no input from the logged in operator for the amount of time set with this function, the operator is automatically logged out and the session is terminated. Valid settings are from 0 ~ 255 minutes. A setting of 0 (zero) disables this function. The default is 3 minutes.

Chapter 4. Administration

Network

Network Configuration allows you to set up the network parameters for the SN0108 / SN0116:

Service Ports

Lets you select the service ports that the SN0108 / SN0116 listens for incoming data on. Unless you have a specific reason for changing them, we recommend you leave the default settings as they are.

IP Installer

Click a radio button to Enable/Disable the IP Installer utility (see Method 1:, page 89, for IP Installer details).

Note: If you choose View Only, the utility will be enabled as far as showing

the SN0108 / SN0116 in the Device List, but you will not be able to use it to assign IP addresses.

SN0108 / SN0116 User Manual

IP Address

The default is for a fixed IP address. To give the SN0108 / SN0116 a fixed IP address, fill in the Primary IP to Alternate DNS Server fields with values appropriate to the network you are on.

To have the Station obtain its IP address automatically from a DHCP server, put a check in the Obtain an IP address automatically [DHCP] checkbox.

To have your SMTP server email the DHCP-generated IP address to you, do the following:

1. Enable the Enable report from the following SMTP server checkbox, and key in the IP address of your SMTP server.

2. If your server requires authentication, put a check in the My server requires authentication checkbox.

3. Key in the appropriate account information in the Account Name, Password, and From fields.

4. Key in the email address of where you want the report of the DHCP address sent to in the To field.

5. When all of your configuration settings have been made, click Update to save the information and have the SN0108 / SN0116's DHCP generated IP address emailed to you.

Note: If the SN0108 / SN0116 is on a network that uses DHCP to assign

network addresses, and you don't know what the address is, there are several methods you can use to ascertain it. See IP Address Determination, page 89 for details.

ANMS

The Authentication Network Management Service dialog box allows you to set up login authorization management from external sources.

It is divided into three main panels, as described below:

Chapter 4. Administration

CC Management Settings:

If you want to allow authorization for the SN0108 / SN0116 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.

(Continues on next page.)

SN0108 / SN0116 User Manual

(Continued from previous page.)

RADIUS Settings:

If you want to allow authorization for the SN0108 / SN0116 through a RADIUS server, do the following:

1. Check Enable RADIUS.

2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers.

3. Key the Shared Secret character string that you want to use for authentication between the SN0108 / SN0116 and the RADIUS Server.

4. Set the time in seconds that the SN0108 / SN0116 waits for a RADIUS server reply before it times out in the Timeout field.

5. Set the number of RADIUS retries allowed in the Retries field.

6. Click Save to save the information.

7. On the RADIUS server, set the access rights for each user according to the attribute information in the table, below:

Attribute Meaning

U (User) The user has the authority to access and configure some

T (True) The user has the authority to access and configure the ports

F (False) The user cannot configure any ports. A (All) The user has the authority to access and configure all ports.

ports. This attribute must be specified for all users who access the system.

that are specified with it.

Example:

U,T,2,3,5,6,12,16

The user can access and configure ports 2, 3, 5, 6, 12, and 16.

Note: 1. The characters are not case sensitive. Upper or lower case work

equally well.

2. Characters are comma delimited.

3. An invalid character in the string will prohibit access to the SN0108 / SN0116 for the user.

Chapter 4. Administration

SNMP Settings:

If you want to use SNMP to help with your installation management:

1. Check Enable SNMP Agent.

2. Once SNMP Agent has been enabled, the SNMP Trap checkbox becomes active. If you want to enable SNMP trapping, click to put a check in the checkbox.

3. Key in passwords for the Community Name fields. We recommend replacing the defaults (public, private) with an alphanumeric string of at least 8 characters.

4. Key in the IP addresses of the computers that will automatically be notified of SNMP trap events in the SNMP Manager fields.

5. When you have finished making all your entries, click Save, to save them.

Note: MIB definitions for the SN0108 / SN0116 are provided on the CD that

came with this package.

SN0108 / SN0116 User Manual

OOBC

OOBC (Out of Band Configuration), provides the ability to access the SN0108 / SN0116 via a serial connection. This can either be a direct

serial connection from a local computer, or a dial in connection via modem. When you click the OOBC icon, the following dialog box appears:

1. Select which port will be used for the Console Port. The Console Port is the one that you connect the terminal or modem to for OOB communication. The default is Port 1 (COM1), but you can use any of the ports as long as you specify which one it is, here.

2. Specify the SN0108 / SN0116's IP address in the ServerIP field.

3. Specify the IP address of the device that will connect to the SN0108 / SN0116 in the ClientIP field.

4. Click Update to save the information.

The various ways to access the SN0108 / SN0116 with an OOB connection, are described in Chapter 6.

Date / Time

The Date / Time function allows you to set the SN0108 / SN0116's date and time. When you click the Date / Time icon, the following

dialog box appears:

Chapter 4. Administration

The date and time that the SN0108 / SN0116 is currently set to appear in the upper section. The large middle section offers three methods to set new date and time parameters:

 Synchronizing the date and time with your computer's date and time  Setting the date and time manually  Synchronizing the date and time with the date and time of an NTP server

on the internet

Note: 1. If you enable Synchronize with computer time, the Date and Time

fields are filled with the date and time settings of your computer.

2. If you enable Set Manually, key in the Date and Time in the corresponding fields.

3. If you enable Synchronize with NTP server, select the time zone that corresponds to the SN0108 / SN0116's location from the list box in the Time Zone panel. If you are behind a firewall, you must enable a port for the NTP server.

 Click Save to save your changes.

SN0108 / SN0116 User Manual

Firmware

The Firmware Upgrade function provides a smooth, automated

process for upgrading the SN0108 / SN0116's firmware. New firmware upgrade packages are posted on our web site as they become available. Check the site regularly to find the latest packages.

To upgrade your firmware, do the following:

1. From your computer, go to our Internet support site and choose the

SN0108 / SN0116 to get a list of available Firmware Upgrade Packages.

2. Choose the Firmware Upgrade Package you want to install (usually the

most recent), and download it to your computer.

3. From the computer that you downloaded the upgrade file to, log into the

SN0108 / SN0116.

4. Click the Firmware icon. A dialog box similar to the one below appears:

5. Click the Browse button; navigate to the upgrade file on your computer,

and select it.

6. Click Upgrade to perform the upgrade.

Note: 1. If you enable Check Firmware Version, the upgrade function

compares the station's firmware level with that of the upgrade files. If it finds that the SN0108 / SN0116's current version is equal to, or higher than, the upgrade version, it won't overwrite the SN0108 / SN0116's version.

2. If you do not enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not.

Chapter 4. Administration

Device Management Configuration

The buttons in the bar along the left side of the SN0108 / SN0116 web page are used to manage and access the devices connected to the SN0108 / SN0116's COM ports.

This section discusses the functions available to administrators and, in the case of port configuration, users with configuration permission. The functions available to ordinary users are discussed in Chapter 5, Browser Operation.

Port Config

The administrator and users with port configuration permission (seeUser Manager, page 36), can set up the operating parameters for each of the SN0108

/ SN0116's ports by clicking the Port Config button to bring up the Port Configuration dialog box:

(Continues on next page.)

SN0108 / SN0116 User Manual

(Continued from previous page.)

Property Settings

To set up the serial communications parameters for a port, select it, then click the Property Settings button at the bottom of the page:

The meanings of the settings are given in the following table:

Setting Meaning

Port ID Each port on the SN0108 / SN0116 has a port ID number (COM1 -

Port Name You can give a port an appropriate name by editing the Port Name

Baud Rate This sets the port’s data transfer speed. Choices are from 300 –

Data Bits This sets the number of bits used to transmit one character of data.

COM8 for the SN0108, or COM1 - COM16 for the SN0116). The Port ID field displays the number of the port that is being configured.

field.

115200 (drop down the list to see them all). Set this to match the baud rate setting of the connected device. Default is 9600 (which is a basic setting for many serial devices).

Choices are: 5, 6, 7 and 8. Set this to match the data bit setting of the connected device. Default is 8 (which is the default for the majority of serial devices).

(Continues on next page.)

Chapter 4. Administration

(Continued from previous page.)

Setting Meaning

Parity This bit checks the integrity of the transmitted data. Choices are:

Stop Bits This indicates that a character has been transmitted. Set this to

Flow Control This allows you to choose how the data flow will be controlled.

Enable Toggle DTR

Online Detect This allows you to set the DSR signal to detect online status or not.

Out CRLF Translation

Suspend Character

Even, Odd, None, Mark, and Space. Set this to match the parity setting of the connected device. Default is None (which is the default for the majority of serial devices).

match the stop bit setting of the connected device. Choices are: 1,

1.5, and 2. Default is 1 (which is the default for the majority of serial devices).

Choices are: None, Hardware (RTS/CTS), and XON/XOFF. Set this to match the flow control setting of the connected device. Default is None.

Enabling this parameter allows the DTR signal to toggle between disabled and enabled when the port is occupied. Choices are: No, and Yes. Default is No.

Note: For some devices, in order for Enabled to work correctly, you must first disable DTR (select No, then click Update), then Enable it (select Yes, then click Update).

Choices are: None and DSR. Default is DSR. This allows you to select whether to send a Carriage Return and Line

Feed signal (CRLF), or only a Carriage Return signal (CR). Choices are: None (which sends CRLF) and CRLF to CR (which only sends CR), Default is None.

Note: If your device outputs double spaced lines, it means that a line feed is automatically added to a carriage return signal. In that case, choose CRLF to CR.

The Suspend character is used to bring up the Suspend Menu in Telnet sessions (seeTelnet, page 47).

Note: Valid characters are from A—Z, except H, I, J, and M. Those four characters may not be used.

(Continues on next page.)

SN0108 / SN0116 User Manual

(Continued from previous page.)

Setting Meaning

Operating Mode The choices are:

Console Management: In this mode, users establish a Telnet or

SSH session under the SN0108 / SN0116 to manage a server or serial device connected to the port. Users can log in using the browser Telnet function, a direct Telnet session, SSH or PuTTY. This mode can also be used for Out-of-Band operation via the SN0108 / SN0116’s Console Port. SeeOut of Band Operation, Chapter 6.

Raw TCP Mode: This mode is used with socket programming to

directly control the device’s data transmission without the need for serial port control or serial modem signal control. Only data is transmitted (using IP as the protocol).

Note: When you use the IP address you must also specify the port number. For example:

192.168.0.200 5003. For security purposes, access to the port can be limited to

specific IP addresses. See Direct Access, page 39, for further details.

Real COM Port: Used with a virtual COM port driver on the local

machine (See Real COM Port Management, Chapter 7 for virtual port management details.) The device connected to this port appears as if it were a device directly connected to a COM port on the local computer. Data transmission between the device and the local computer takes place over the virtual COM port to the SN0108 / SN0116.

This mode is useful with serial devices such POS terminals, Bar Code Readers, Serial printers, etc. In addition, this mode can be used with other Altusen management products, such as the PN9108 Power Over the NET™.

As with Raw TCP Mode, access to the port can be limited to specific IP addresses with the Direct Access function (see page 39).

Timeout If there is no input on this port for the amount of time set here, the

Authorized Operators

port is released for use by another user. Note: This field does not appear if the port is selected as a

Console port. (See OOBC, page 28, for selection details.) The Authorized Operators field indicates the users that are

authorized to operate the port (seeUser Manager, page 36). The information in this field is for viewing purposes only. It can't be changed on this page.

 When you have finished making your choices, click Update to save them.  To abandon your choices without saving them, simply leave the page.

Chapter 4. Administration

Alert Settings:

The Port Alert Settings dialog box provides a way for you to be informed via email about problems that may occur on the devices connected to the SN0108 / SN0116's ports. When a device has a problem - such as a critical error that requires a reboot - debug messages can be sent through its COM port.

Note: This function only works when the Operating Mode is set to Console

Management (see Operating Mode, page 34).

When the SN0108 / SN0116 receives such a message, it can send an email to inform the user specified here of the problem. You can have up to 10 types of alert emailed to you when a device generates them.

To configure a port to provide alert notification, do the following:

1. Select it in the Select column of the Port Configuration dialog box (see page 31), then click the Alert Settings button. A dialog box, similar to the one below, appears:

2. Use the Alert String fields to specify the alerts you want to receive.

SN0108 / SN0116 User Manual

3. Enable the Enable report to the following address checkbox, and key in the IP address of your SMTP server.

4. If your server requires authentication, put a check in the My server requires authentication checkbox.

5. Key in the appropriate account information in the Account Name, Password, and From fields.

6. Key in the email address of where you want the report sent to in the To field.

7. When all of your configuration settings have been made, click Update to save the information.

After setting up this page, whenever one of the specified alerts is generated, you will be informed by email of its occurrence.

User Manager

Clicking the User Manager button brings up the User Management dialog box. If this is the first time you are accessing this function, or no user accounts have been created yet, the following screen displays:

Click New to begin setting up user accounts. See p. 37 for adding, editing, and deleting user accounts.

Chapter 4. Administration

If user accounts have been set up, the User Manager dialog box appears:

This dialog box allows the administrator to add, delete, and edit user accounts. Up to 15 user accounts can be established. Operators must provide the Usernames and Passwords established here, in order to log in.

Deleting an Account

To delete a user account, select it and click Delete.

Adding an Account:

To add a user, click Add. The User Information dialog box appears:

1. Key in the user’s Username and Password (up to 16 characters for each).

2. Reenter the password to confirm that it is correct.

3. Key in any Comments you wish to make concerning the user. (optional)

SN0108 / SN0116 User Manual

4. If you want the user to have Port Configuration permission, put a check in the Port Config Permission checkbox. Otherwise, leave it blank.

Note: 1. Port Configuration is where the Port Numbers and Names that

appear in this dialog are set. See Port Config, page 31 for port configuration information.

2. The term “Yes” in the Shared column means that other users have access permission to the port.

5. If there are any ports that you do not want the user to access, remove the check from the Enable checkbox.

6. Click Add to save your changes.

Editing an Account:

1. To Edit a user account, select the user, then click Edit. The user’s User Information dialog box appears:

2. Make your changes in the appropriate fields and checkboxes.

3. T o save your changes, click Update.

4. To exit without saving any changes, click Back.

Chapter 4. Administration

Direct Access

For security purposes, Direct Access can limit the users attempting to log in to RAW TCP ports or Real COM ports (seeOperating Mode, page 34).

If no IP addresses are specified on this page, anyone can open a TCPIP Telnet session to a RAW TCP or Real COM port by specifying the IP address and port number of the port – without having to specify a Username and Password.

Once specific IP addresses are entered here, however, only users logging in to the SN0108 / SN0116 from one of those IP addresses can have access to the RAW TCP or Real COM ports without having to specify a Username and Password.

Note: Ports must be designated as a RAW TCP or Real COM ports under the

Port Config settings. See Operating Mode, page 34, for further details.

SN0108 / SN0116 User Manual

Session Info

Clicking the Session Info button brings up the Active Sessions display:

This display lets the administrator see at a glance all the users currently logged into the SN0108 / SN0116, and provides information about each of their sessions.

It also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session.

Chapter 4. Administration

Sys Info

The System Information dialog box provides information about all aspects of the SN0108 / SN0116's configuration:

SN0108 / SN0116 User Manual

Log

Clicking the Log button brings up the Event Log dialog box:

The SN0108 / SN0116 maintains a log file of the events that take place on it. This dialog box allows you to select the range of events you wish to view:

 Choose Today then click OK to see a listing of only today's events.  Choose All then click OK to see a listing of events for the entire log file.  Choose Selected; key in the desired range of dates in the From and To

fields; then click OK to see a listing of events for a specific time period.

Note: The maximum number of events contained in the log file is 512. Once

that amount is reached, the oldest events are discarded as new ones are recorded.

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Chapter 4. Administration

(Continued from previous page.)

Once you make a choice and click OK an Event Log List, similar to the one below, appears:

When you have finished viewing the event list:

 To return to the Event Log dialog box, click Back.  To erase the contents of the entire log file, click Clear ALL Log.  To exit, select a different function from the button bar.

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Chapter 5

Browser Operation

Overview

Once you have logged in and the Main Screen appears (see The SN0108 / SN0116 Main Screen, page 20).The bar along the left side is used to configure

and control access to each of the SN0108 / SN0116's COM ports. The functions of each of the buttons is described in the following table:

Button Authorization Function

All Clicking this button brings up the Serial Port

All Clicking this button brings up the Telnet page.

Administrator and Permitted Users

All This button has two effects depending on

Status screen. This is the same screen that displays after a log in (see page 20). Users can see the status of each of the devices attached to the SN0108 / SN0116's COM ports.

This page allows the administrator and all users to open telnet sessions to connect to the devices attached to the SN0108 / SN0116's COM ports. See p. 47 for details.

This page allows the administrator and users with configuration permission (seeUser Manager, page 36), to set up the COM port parameters for each of the SN0108 / SN0116's COM ports (seePort Config, page 31).

whether the administrator or an ordinary user clicks it:

 The administrator can use this function to

Create, Edit, and Delete user profiles (seeUser Manager, page 36, for details).

 Ordinary users can only use this function to

change their passwords and personal information (see p.User Manager, page 51).

Note: Operators who have logged in via a RADIUS server (seeRADIUS Settings:, page 26) can view User Manager information, but cannot make any changes to that information.

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SN0108 / SN0116 User Manual

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Button Authorization Function

Administrator Only

For security purposes, Direct Access can limit the users attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports (seeOperating Mode, page 34).

This page allows the administrator to see information about all the users who are currently logged into the SN0108 / SN0116 (see p. 40)

This page shows information about the SN0108 / SN0116's configuration (see p. 41)

Clicking this button brings up the Event Log dialog box which allows the administrator to view all of the events that took place on the SN0108 / SN0116 (see p.42 for details).

Note: 1. Buttons are only active for the functions that the user is authorized to

perform.

2. Administrator functions (inc luding Port Config) are discussed in Chapter 4.

3. The Telnet, and User Manager operations are discussed in the sections that follow.

Chapter 5. Browser Operation

Telnet

To access any of the device attached to the SN0108 / SN0116's COM ports, click the Telnet button. A screen similar to the one below appears:

1. Select the port you would like to access.

Note: You must have permission in order to access a port (see User

Manager, page 36 for details).

2. If you want to view the port history, click the View History button. A screen showing the Telnet activity that took place on the device connected to the port appears. Click the browser's Back button to return to the Telnet page.

SN0108 / SN0116 User Manual

3. To access the device connected to the port, click Connect.

The SN0108 / SN0116 opens a Telnet session and a screen similar to the one below appears:

4. If you are connected to a computer and want to go to a terminal session or

command line to operate it, Press [Enter]. When you have finished with the session, log out, then bring up the Main Menu.

Note: Be sure to log out before bringing up the Main Menu, otherwise,

another user can access the device without having to log in.

5. If you are connected to another device, enter the command that brings it

up. For example, if you are connected to a PN9108, key in: [???] [Enter]

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Chapter 5. Browser Operation

(Continued from previous page.)

6. To display the Suspend Menu, Press [Ctrl+x]. Where x represents the Suspend Character set by the Administrator (see

the Property Settings dialog box under Port Configuration, p. 32). The screen will prompt you as to the correct character. In this example, it is [Ctrl+D] (see the prompt on the previous screenshot). The following screen appears:

7. Press 1 to issue a Send Break command to the attached device. This is used to put a Sun system in OK Mode.

8. Press Q to bring up the Main Menu:

SN0108 / SN0116 User Manual

The Main Menu is the text based equivalent of the browser configuration and control functions. The descriptions and explanations for the Browser Operations apply to the submenu functions presented here, as well.

Note: 1. As with the browser version, access to many of these submenus

are restricted to the administrator or users with configuration permission. If you select a submenu that you are not authorized for, nothing will happen.

2. Some of the submenus do not have an Exit choice. In these cases, you can return to the previous menu without making any changes by pressing Enter twice.

3. You can bring up the Main Menu at any time during your session.

When you have finished with your session, bring up the Main Menu and press Q to log out.

Chapter 5. Browser Operation

Port Configuration

Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter (seePort Config, page 31).

User Manager

For users, clicking the User Manager button brings up their User Information dialog box:

They can use this dialog box to change their password and Comments information

 To save any changes, click Update.  To exit without saving any changes, click Back.

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Chapter 6

Out of Band Operation

Overview

In case the network goes down, or the SN0108 / SN0116 cannot be accessed with the usual browser based method for some other reason, the SN0108 / SN0116 can be reached via several additional Out of Band (OOB) methods. These include HyperTerminal, PPP, Telnet, and SSH. Each of these is described in the sections that follow.

HyperTerminal

HyperTerminal is a program included with Windows. It can be used to establish either a direct terminal connection, or an indirect (phone in) terminal connection. Both configurations are discussed below.

Direct HyperTerminal Connection

Setup:

To set up a direct HyperTerminal connection, do the following:

1. Use Ethernet cable and a DTE-to-DTE adapter to connect one of the SN0108 / SN0116's serial ports to a COM port on a PC (see the Installation section, pages 13 and 14).

Note: 1. See RJ-45 to Serial Adapters, page 92, for details on choosing the

appropriate adapter. The usual choice for connecting to a PC is SA0141.

2. In the examples that follow we use COM1. If you use a different COM port, change the settings accordingly.

3. Be sure that the port you specify as the Console Port in the OOBC dialog box (seeOOBC, page 28) matches the port that you are connecting the PC to. Change the setting, if necessary.

SN0108 / SN0116 User Manual

2. On your PC, run the HyperTerminal program:

Start → Programs → Accessories → Communications → HyperTerminal → Hypertrm.exe

The following dialog box appears:

3. Key a name to describe the connection in the Name field (we chose

Com1Test); select an icon to represent the connection; then click OK. A dialog box similar to the one below comes up:

Chapter 6. Out of Band Operation

4. For the Connect using: field, select Direct to COM1 (assuming you are

using COM1 on your PC), then click OK. A Port Setting dialog box similar to the one below comes up:

5. For OOBC connections, the SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same. Change the settings in your dialog box (if necessary), so that they match the SN0108 / SN0116's Console Port settings (seePort Config, page 31, for details), then click OK.

Note: The SN0108 / SN0116's default settings are 9600 bps; 8 Data bits;

No Parity; No Stop bits, but you can change these to something more suitable to your installation as long as they both match.

SN0108 / SN0116 User Manual

6. When the HyperTerminal screen appears, open the File menu and select: Properties → Settings. The following dialog box displays:

7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup... The ASCII Setup dialog box comes up:

8. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click OK.

Chapter 6. Out of Band Operation

9. Close the HyperTerminal Window. When Windows asks if you want to

disconnect, click Yes. When Windows asks if you want to save the session, click Yes.

This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu.

Logging In:

1. Double click the HyperTerminal icon on your desktop.

2. In the VT100 terminal window, key in:

[Ctrl + D]

A login prompt appears.

3. Key in your Username and Password to bring up the SN0108 / SN0116's

main menu.

SN0108 / SN0116 User Manual

Indirect HyperTerminal Connection

This method uses HyperTerminal to phone into the SN0108 / SN0116 from a remote location.

Setup:

1. Set up your hardware configuration to match the diagram, below

SN0108 / SN0116

Serial Modem Cable

Phone Line

Ethernet Cable

DTE to DCE

Adapter

Remote

Operator

Modem Modem

 On the remote computer side, use a standard 9 pin serial modem cable

(pin 2 to pin 2; pin 3 to pin 3) to connect the computer to the modem.

 On the SN0108 / SN0116 side, use Cat 5 cable and an RJ-45 to Serial

adapter to connect a modem to any of its serial ports (see theSN0108D

/ SN0116D PC Installation Diagram:, page 14). Also see RJ-45 to Serial Adapters, page 92, for details on choosing the appropriate

adapter. The usual choice for connecting to a modem is SA0142.

Note: Be sure that the port you specify as the Console Port in the OOBC

dialog box (see p. 28) matches the port that you connect the modem to. Change the setting, if necessary.

2. Create a HyperTerminal connection. a) Start with Step 2 of the Direct HyperTerminal Setup section (p. 54). b) For Connect using: in Step 4, select the type of modem connected to

your computer from the list. If your modem doesn't appear in the list, select Standard 28800bps Modem.

c) Follow Steps 5-9 to complete the setup and create the connection icon.

Chapter 6. Out of Band Operation

Final Check:

To make sure that the modem and COM port are correctly installed:

1. Open the Control Panel:

My Computer → Control Panel

2. Open the Make New Connection folder.

If all went well, you should see an entry with the name you assigned for this connection.

3. Open the Device Manager:

My Computer → Control Panel → System → Device Manager

Your Modem and Ports entries should look similar to the image below

SN0108 / SN0116 User Manual

Logging In

1. Double click the HyperTerminal icon on your desktop.

2. In the VT100 terminal window, key in:

atdt [modem telephone number] [Enter]

The terminal responds with:

CONNECT115200

3. Wait at least 60 seconds, then key in:

[Ctrl+D]

4. Key in your Username and Password to bring up the SN0108 / SN0116's Main Menu.

Chapter 6. Out of Band Operation

PPP (Dial In) Connection

This type of connection works directly through the COM port.

Direct PPP Connection

Setup:

To set up a direct PPP connection, do the following:

1. Use Ethernet cable a DTE-to-DTE adapter to connect one of the SN0108 /

SN0116's serial ports to a COM port on a PC (refer to SN0108 / SN0116 PC Installation, page 11 or SN0108D / SN0116D PC Installation, page 13, if necessary).

Note: 1. See RJ-45 to Serial Adapters, page 92, for details on choosing the

adapter. The usual choice for connecting to a PC is SA0141.

2. In the examples that follow we use COM1. If you use a different COM port, change the settings accordingly.

2. On your PC, run the Make New Connection setup program:

Start → Programs → Accessories → Communications → Make New Connection

The following dialog box appears:

3. Key a descriptive name for the connection in the top text box; select

Standard 28800 bps Modem for the device; then click Configure.

SN0108 / SN0116 User Manual

4. In the Modem Properties dialog box that comes up change the dialog box settings (if necessary), so that the COM port is correct, then click OK.

5. Click the Connection tab to see the connection setup page:

6. Change your settings (if necessary), so that they match the settings shown in the figure above then click Advanced.

Chapter 6. Out of Band Operation

7. In the Advanced Connection Settings dialog box enable Use flow control;

select Hardware (RTS/CTS); then click OK to return to the Connection page.

8. Click OK (at the bottom of the Connection page; then click Next. The

following dialog box appears:

9. Key in anything you like for these fields, then click Next.

10.Click Finish.

A new icon that you can use to connect to the SN0108 / SN01 16 is created in the Dial-up Network folder. This completes the Direct Dial In setup.

SN0108 / SN0116 User Manual

Finishing Up:

The SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same. Change the SN0108 / SN0116's settings for the port you are connecting the computer to (seePort Config, page 31), so that they match the ones you just set in the dialog boxes (as shown in the table below):

Parameter Value

Bit per second: 115200

Data bits: 8

Parity: None

Stop bits: 1

Flow control: Hardware (RTS/CTS)

Logging In:

1. Double click the icon you created in the Dial-up Network folder.

2. Key in your Username and Password, then click Connect.

3. Use Telnet, SSH, or your browser to access the SN0108 / SN0116 the same way as if you were accessing it over the net.

Chapter 6. Out of Band Operation

Indirect PPP Connection

This method uses a modem connection to phone into the SN0108 / SN0116 from a remote location.

Setup:

1. Set up your hardware configuration to match the diagram, below: