KVM Over the NET™
KN9108 / KN91 16
User Manual
www.altusen.com.tw
KN9108 / KN9116 User Manual
FCC Information
This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
RoHS
This product is RoHS compliant.
SJ/T 11364-2006
The following contains information that relates to China.
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KN9108 / KN9116 User Manual
User Information
Online Registration
Be sure to register your product at our online support center:
International – http://support.aten.com
North America – http://www.aten-usa.com/product_registration
Telephone Support
International – 886-2-8692-6959
North America – 1-888-999-ATEN
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed `as is'.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
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KN9108 / KN9116 User Manual
Package Contents
The KN9108 / KN9116 package consists of:
1 KN9108 or KN9116 KVM Over the NET™ KVM Switch
2 Custom KVM Cable Sets
1Power Cord
1 Rack Mount Kit
1 Foot Pad Set (4 Pads)
1 User Manual*
1 Quick Start Guide
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.
* Features may have been added to the KN9108 / KN9116 since this manual
was printed. Please visit our website to download the most up to date version
of the manual.
Copyright © 2006 ATEN® International Co., Ltd.
Manual Part No. PAPE-0205-4AXG
Printing Date: 09/2007
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights re served.
All other brand names and trademarks are the registered property of their respective owners.
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KN9108 / KN9116 User Manual
Contents
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Chapter 1.
Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Remote Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
KN9108:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
KN9116:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
KN9108:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
KN9116:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2.
Hardware Setup
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 3.
Administration
The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Quick View Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The List Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Port Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Port Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
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KN9108 / KN9116 User Manual
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
The Log Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
The Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Service Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Access Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Log Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
RADIUS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Working Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 4.
Browser Operation
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Web Page Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
The General Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Web Page Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Web Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Chapter 5.
The Windows Client
The Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
The OSD Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Recalling the OSD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
OSD Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Setting the Scan Interval. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Invoking Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Pausing Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Exiting Auto Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Multiuser Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
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KN9108 / KN9116 User Manual
Windows Client Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Keyboard and Mouse Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Chapter 6.
The Java Client
The Java Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Set Video Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Message Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
The Button Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Lock Key LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Switch Screen Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
About. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Port Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Hotkey Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
The Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Chapter 7.
The Log File
Chapter 8.
The Log Server
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
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KN9108 / KN9116 User Manual
The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Chapter 9.
AP Operation
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
The Java Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Appendix
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
North America. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
The Java Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . 109
Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Compatible Cascade Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
About SPHD Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Trusted Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
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KN9108 / KN9116 User Manual
About This Manual
This User Manual is provided to help you get the most from your CC1000
system. It covers all aspects of installation, configuration and operation. An
overview of the information found in the manual is provided below.
Overview
Chapter 1, Introduction, introduces you to the KN9108 / KN9116 System.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Administration, explains the administrative procedures that are
employed to configure the KN9108 / KN9116’s working environment, as well
as how to operate the KN9108 / KN9116 from the local console.
Chapter 4, Browser Operation, describes how to log into the KN9108 /
KN9116 with your browser, and explains the functions of the icons and buttons
on the KN9108 / KN9116 web page.
Chapter 5, The Windows Client, explains how to connect to the KN9108
/ KN9116 with the Windows Client software, and describes how to use the
OSD to access and control the computers connected to the switch.
Chapter 6, The Java Client, describes how to connect to the KN9108 /
KN9116 with the Java Client software, and explains how to use the OSD to
access and control the computers connected to the switch.
Chapter 7, The Log File, shows how to use the log file utility to view all the
events that take place on the KN9108 / KN9116.
Chapter 8, The Lo g Server, explains how to install and configure the Log
Server.
Chapter 9, AP Operation, describes how to operate the KN9108 / KN9116
using Windows and Java Client application programs, rather than with the
browser method.
An Appendix, at the end of the manual provides technical and
troubleshooting information.
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KN9108 / KN9116 User Manual
Conventions
This manual uses the following conventions:
Monospaced Indicates text that you should key in.
[ ] Indicates keys you should press. For example, [Enter] means
1. Numbered lists represent procedures with sequential steps.
♦
→
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign
between them: [Ctrl+Alt].
Bullet lists provide information, but do not involve sequential
steps.
Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start
means to open the Start menu, and then select Run.
Indicates critical information.
→ Run
Product Information
For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers
International – http://www.aten.com
North America – http://www.aten-usa.com
x
Chapter 1
Introduction
Overview
The KN9108 / KN9116 is an IP-based KVM control unit that allows both local
and remote operators to monitor and access multiple computers from multiple
consoles. A single KN9108 / KN9116 can control up to 8 / 16 computers.
Since the KN9108 / KN9116 uses TCP/IP for its communications protocol, it
can be accessed from any computer on the Net - whether that computer is
located down the hall, down the street, or halfway around the world.
Remote
KN9108 / KN9116
Local
Access to any computer connected to the installation from the local console is
easily accomplished by means of a powerful mouse driven graphical OSD (On
Screen Display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
Remote consoles connect to the KN9108 / KN9116 via its IP address. Software
utilities are provided with the KN9108 / KN9116 that make remote access
smooth and efficient. System administrators can handle a multitude of
maintenance tasks with ease - from installing and running GUI applications, to
BIOS level troubleshooting, routine monitoring, concurrent mai ntenan ce,
system administration, rebooting and even pre-booting functions - all from the
remote console.
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KN9108 / KN9116 User Manual
Remote operators can log in from anywhere on the LAN, WAN, or Internet via
their browsers. Once they successfully log in, operators can take control using
either the Windows Client or Java Client utility. Inclusion of a Java-based
client ensures that the KN9108 / KN9116 is platform independent, and is able
to work with all operating systems.
The client software allows operators to exchange keyboard, video and mouse
signals with the computers attached to the KN9108 / KN9116 just as if they
were present locally and working on the equipment directly.
With the KN9108 / KN9116's Panel Array feature, the video output of up to 8
/ 16 computers can be displayed at the same time.
The Message Board allows widely separated users to conveniently and
instantly communicate with one other. It also includes features that allow users
to take control of share ports.
The KN9108 / KN9116 features high density 15 pin CPU port connectors
instead of the usual 25 pin connectors. This space-saving innovation allows a
full 8 / 16 port switch to be conveniently installed in one unit of system rack
space.
Setup is fast and easy - plugging cables into their appropriate ports is all that is
entailed. Because the KN9108 / KN9116 intercepts keyboard input directly,
there is no need to get involved in complex installation routines or to be
concerned with incompatibility problems.
Since the KN9108 / KN9116's firmware is upgradable over the Internet, you
can stay current with the latest functionality improvements simply by
downloading firmware updates from our website as they become available.
With its advanced security features, the KN9108 / KN9116 is the fastest, most
reliable, most cost effective way to remotely access and manage widely
distributed multiple computer installations.
2
Chapter 1. Introduction
Features
8 (KN9108) / 16 (KN9116) port remote access KVM switch - monitor and
control up to 8 / 16 computers from a single KVM (Keyboard, Video,
Mouse) console
Remotely access computers via LAN, WAN, or the Internet - control your
installation when and where you want
Dual-bus: one local and one remote user can simultaneously control
separate ports
Internet browser access, Windows Client and Java Client provided, Java
Client works with all operating systems*
Graphical OSD and graphical toolbars for convenient, user-friendly
operation
Up to 64 user accounts - up to 32 concurrent logins
Panel Array Mode - view all 8 or 16 ports at the same time
Message board feature allows logged in users to communicate with each
other and allows a user to take exclusive control of the KVM functions
Windows-based Log Server
Remote power control for attached Power over the Net™ devices
Three level login security: Administrator, User, and Select
Advanced security features include password protection and advanced
encryption technologies - 1024 bit RSA, 256 bit AES, 56 bit DES, and 128
bit SSL
RADIUS server support
Flash upgradable firmware over network connection
Ports can be set to Exclusive, Occupy and Share
Supports 10Base-T, 100Base-T, TCP/IP, HTTP, and HTTPS
High video resolution: up to 1280 x 1024 @ 75Hz; 1600 x 1200 @ 60Hz
Front panel can separate from main chassis for convenient front and rear
1U rack mounting
* Browsers must support 128 bit SSL encryption.
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KN9108 / KN9116 User Manual
System Requirements
Remote Computers
For best results, computers that remotely access the KN9108 / KN9116
should have at least a P III 1 GHz processor, with their screen resolution
set to 1024 x 768.
Users who want to access the KN9108 / KN9116 with the Windows Client
must have DirectX 7.0 or higher installed.
If you don't already have it, DirectX is available for free download from
Microsoft's web site: http://www.microsoft.com/downloads.
Users who want to access the KN9108 / KN9116 with the Java Client must
have Sun's Java 2 (1.4.2 or higher) runtime environment installed. Java is
available for free download from the Sun Java website: http://
java.sun.com
Browsers must support 128 bit SSL encryption.
For best results, a network transfer speed of at least 128 kbps is
recommended.
Computers
The following equipment must be installed on the computers that connect to the
KN9108 / KN9116's CPU ports:
A VGA, SVGA or Multisync port.
A 6-pin mini-DIN (PS/2 style) keyboard port.
A 6-pin mini-DIN (PS/2 Style) mouse port.
4
Chapter 1. Introduction
Cables
Substandard cables may damage the connected devices or degrade overall
performance. If you need additional cables, we strongly recommend that you
see your dealer to purchase our high quality CS Custom Cable sets.
Part Number Length (m)
2L-5201P 1.2
2L-5202P 1.8
2L-5203P 3.0
2L-5206P 6.0
2L-5702P 1.8
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KN9108 / KN9116 User Manual
Components
Front View
KN9108:
KN9116:
2 314 5
2 314 5
6
6
6
Chapter 1. Introduction
No. Component Description
1 Port LEDs The Port LEDs provide status information about their
corresponding KVM Ports. There is one pair of LEDs for
each Port. The one on the left is the On Line LED; the one
on the right is the Selected Port LED:
An On Line LED lights GREEN to indicate that the
computer attached to its corresponding port is up and
running.
A Selected LED lights ORANGE to indicate that the
computer attached to its corresponding port is the one
that has the KVM focus. The LED is steady under
normal conditions, but flashes when its port is accessed
under Auto Scan Mode (see Auto Scanning, page 55).
When the KN9108 / KN9116 is first powered on, the On
Line and Selected LEDs blink in sequence as the Switch
performs a self-test.
2 Reset Switch Note: This switch is recessed and must be pushed with a
thin object - such as the end of a paper clip, or a ballpoint
pen.
Pressing and holding this switch in while powering on
the KN9108 / KN9116 makes the switch use the factory
installed firmware version rather than the firmware
version that the switch has been upgraded to. This
allows you to recover from a failed firmware upgrade
and gives you the opportunity to try upgrading the
firmware again.
Pressing and holding this switch in for more than two
seconds performs a system reset.
3 Link LED Flashes GREEN to indicate that a Client program is
accessing the device.
4 10/100 Mbps
Data LED
The LED lights ORANGE to indicate 10 Mbps data
transmission speed.
The LED lights GREEN to indicate 100 Mbps data
transmission speed.
5 Power LED Lights when the KN9108 / KN9116 is powered up and
6 Port Switching
Buttons
ready to operate.
Press Port DOWN to switch from the current port to the
previous port on the installation.
Press Port UP to switch from the current port to the next
port on the installation.
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KN9108 / KN9116 User Manual
Rear View
KN9108:
56
KN9116:
41 2 3
41 2 3
56
8
Chapter 1. Introduction
No. Component Description
1 Power Socket The power cable plugs in here.
2 Power Switch This standard rocker switch powers the unit on and off.
3 PON Port This connector is provided for a Power over the Net™
4 KVM Ports
(CPU Ports)
5 LAN Port The cable that connects the KN9108 / KN9116 to a LAN,
6 Local Console
Section
(PON) unit to plug into. A PON device allows computers
attached to the KN9108 / KN9116 to be booted remotely
over a LAN, WAN or the Internet. Contact your dealer for
more details.
The cables that link the KN9108 / KN9116 to the
computers plug in here. The shape of these connectors
has been specifically modified so that only cables
designed to work with this switch can plug in (see Cables,
page 5).
WAN or the Internet plugs in here.
The KN9108 / KN9116 can be accessed via a local
console as well as over a LAN, WAN or the Internet. The
cables for the local console (keyboard, monitor, and
mouse) plug in here. Each port is color coded and marked
with an appropriate icon to indicate itself.
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KN9108 / KN9116 User Manual
This Page Intentionally Left Blank
10
Before You Begin
1. Important safety information regarding the placement of this
device is provided on page 101. Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
Chapter 2
Hardware Setup
11
KN9108 / KN9116 User Manual
Rack Mounting
The KN9108 / KN9116 can be mounted in a 1U system rack. For convenience
and flexibility, the mounting brackets can screw into either the front or the back
of the unit so that it can attach to the front or the back of the rack. Alternately,
the front and rear modules can be separated so that the front module can be
mounted at the front of the rack while the rear module is mounted at the rear.
To rack mount the unit do the following:
1. Remove the four screws that attach the front and rear modules.
2. Using the screws provided with the rack mounting kit, screw the rack
mounting brackets into the sides of the unit at the front and/or the rear, as
shown in the diagrams below.
3. Slide the unit into the rack and secure it to the rack.
Phillips hex head
M3 x 8
12
Phillips hex head
M3 x 8
Chapter 2. Hardware Setup
Installation
Installing your new KN9108 / KN9116 KVM Switch involves the following
six steps (refer to the diagram below).
1. Plug your keyboard, mouse, and monitor into the unit's Console Ports.
2. Use KVM cable sets (see Cables, page 5), to connect any available CPU
Port to the Keyboard, Video and Mouse ports of the computer you are
installing.
3. Plug the LAN, WAN or Internet cable into the KN9108 / KN9116's RJ-45
socket.
4. Plug the female end of the power cord into the KN9108 / KN9116's Power
Socket; plug the male end into an AC power source.
5. Turn on the power to the KN9108 / KN9116.
6. After the KN9108 / KN9116 is powered up, turn on the computers.
Note: Although the KN9116 is pictured in the diagram, the installation
process is the same for the KN9108.
4
2
3
1
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KN9108 / KN9116 User Manual
Hot Plugging
The KN9108 / KN9116 supports hot plugging - components can be removed
and added back into the installation by unplugging and replugging their cables
from the ports without the need to shut the unit down.
If you change computer positions, however, in order for the OSD menus to
correspond to the CPU port changes, you must manually edit the Port Names
for the OSD to reflect the new Port information. See Port Names, page 20, for
details.
Note: If the computer's operating system does not support hot plugging, this
function may not work properly.
Port ID Numbering
Each CPU port on the installation is assigned a unique Port ID. The Port ID is
a two digit number which reflects the CPU Port on the KN9108 / KN9116 that
the computer is connected to. Port numbers from 1 - 9 are padded with a
preceding zero, so they become 01 - 09.
For example, a computer attached to Port 6 would have a Port ID of: 06.
Powering Off and Restarting
If it becomes necessary to power off the KN9108 / KN9116, or if the switch
loses power and needs to be restarted, wait 10 seconds before powering it back
on. The computers should not be affected by this, but if any of them should fail,
simply restart the affected computers.
Port Selection
Port Selection is accomplished either by entering Hotkey combinations from
the keyboard, or by means of the OSD (On Screen Display). Hotkey Port
Selection is discussed in the next chapter; OSD Operation is discussed in detail
in Chapter 5, and Chapter 6.
14
Chapter 3
Administration
Overview
The OSD's Administration page lets the Administrator (and users with
administration permission - see User Management, page 24) configure and
control the overall operations of the KN9108 / KN9116. The Administration
tab is disabled (grayed out) for users who do not have administration
permission.
The Local Console
Once the KN9108 / KN9116 has been installed, the next step that the
Administrator needs to perform is to set up the unit for user operation. The
most convenient way to do this for the first time is from the local console.
After the local console has been connected and the KN9108 / KN9116 turned
on, a login prompt appears on the console monitor:
Since this is the first time you are logging in, use the default Username:
administrator; and the default Password: password. For security purposes, we
strongly recommend that you use the User Management function (see page 24)
to remove these and give yourself a unique Username and Password with the
appropriate permissions.
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KN9108 / KN9116 User Manual
After you successfully log in, the Local Console OSD appears:
There are four buttons on the title bar at the top right. They are described below
starting from the left and moving to the right:
Screen View: toggles the display between full screen and window view.
Transparent: clicking this button causes the OSD display to become
semi-transparent, allowing whatever the OSD screen is covering to show
through. Clicking the button again causes the OSD display to revert back
to normal opacity.
Note: 1. 1.It is recommend that you set the refresh rate of the monitor
higher than 75Hz before using this feature.
2. When the transparent feature is enabled, if you switch to a null
port the feature will be disabled.
Log out: clicking this button (or pressing F8) closes the OSD display and
logs you out of the session.
Close: clicking this button closes the OSD display but does not log you out
of the session. Yo u can bring the display back with the OSD hotkeys (see
OSD Hotkey, page 72).
The OSD consists of four pages, each with a specific set of functions: Main,
Configuration, Administration, and Log.
16
Chapter 3. Administration
The Main Page
The Main page governs port access. Selecting a port and double-clicking it
switches you to the device on that port.
A monitor icon is in front of the port number. The monitor icon is green
for ports that have devices connected to them that are powered on;
otherwise, it is gray.
If a port has been specified as a Quick View port (see below), an eye icon
is displayed along with the monitor icon to indicate so.
In addition to using this page to select ports to switch to, the administrator can
also use this page to enable/disable Quick View status for selected ports, and
to create, modify, or delete names for each of the ports. The following sections
describe how to enable Quick View and how to assign names to ports.
Quick View Ports
Selecting certain ports as Quick View ports is a way of limiting which ports are
included when the KN9108 / KN9116 is in Auto Scan mode. If the KN9108 /
KN9116 is configured to only auto scan ports that have Quick View status (see
Scan Select, page 72), designating a port as a Quick View port in this dialog
box means that it will be included when auto scanning is in effect.
The spacebar toggles a port's Quick View status. To select/deselect a port,
highlight it and press the spacebar. When a port has been selected as a Quick
View port, an eye icon displays in the port icon column to indicate so. When a
port isn't selected, there are no eye icons in the column.
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KN9108 / KN9116 User Manual
The List Function
The List Function lets you broaden or narrow the scope of which ports the OSD
displays (lists) in the Main Screen. To invoke the List Function, click the arrow
at the upper right corner of the screen, or press [F3]:
The screen changes to allow you to choose the ports that will be listed:
18
Chapter 3. Administration
The drop down list on the left offers four fixed choices as shown in the
table below:
Choice Meaning
All Lists all of the ports on the installation.
Powered On Lists only the ports that have their attached devices powered on.
Quick View Lists only the port s that have been selected as Quick V iew ports
Quick View +
Powered On
(see Quick View Ports, page 17)
Lists only the ports that have been selected as Quick View Ports
(see Quick View Ports, page 17), and that have their attached
computers Powered On.
The text input box on the right allows you to key in a port name so that
only port names that match what you key in show up in the List. Wildcards
(? and *) are acceptable, so that more than one port can show up in the list.
For example, if you key in Web*, both Web Server 1 and Web Server 2
would show up in the list, as shown in the screen shot below:
After you key in your string, either click the binoculars icons to the
right of the box, or press [Enter].
To go back to the default view, erase the string and either click the
binoculars to the right of the box, or press [Enter].
To dismiss the List function, click the arrow or press [F3].
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KN9108 / KN9116 User Manual
Port Names
To help remember which computer is attached to a particular port, every port
can be given a name. This field allows the Administrator to create, modify, or
delete port names. To configure a port name:
1. Click once on the port you want to edit, wait one second and then click
again. (Alternately, use the up and down arrow keys to move the highlight
bar to the port, and then press the F2 function key.)
Note: This is not a double-click. It involves two separate clicks. A double-
click will switch you to the device attached to the port.
After a second or two, the bar changes to provide you with a text input
box:
20
Chapter 3. Administration
2. Key in the new Port Name, or modify/delete the old one.
The maximum number of characters allowed for a Port Name is 19. You
can use all letters, numbers, and symbols on the typewriter keys of
keyboards with PC US English layout.
3. When you have finished editing the port name, click anywhere outside of
the input box to complete the operation.
Port Operation
Since port operation is the same as for the Windows and Java Client OSDs, the
procedures are discussed in Chapter 5 and Chapter 6.
When accessing servers in the switch from the local console, if you invoke the
OSD while in the port you can press the F6 function key to hide the background
and enlarge the OSD box. Press [F6] again to show the background.
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KN9108 / KN9116 User Manual
The Configuration Page
The Configuration Page sets the operating parameters for each user. The
Configuration Page settings are the same for the local console, the Windows
Client and the Java Client. Their use is discussed in Chapter 5 and Chapter 6.
The Log Page
Clicking the Log tab brings up the contents of the log file. The log file is
discussed in Chapter 7.
22
Chapter 3. Administration
The Administration Page
When you click the Administration tab, the Administration page comes up.
Each of the administrative functions is represented by an icon at the left of the
page. Clicking the icon brings up its associated dialog box. When the
Administration page first comes up the General dialog box appears:
.
General
The General Page presents four items of information. This is the same
information that displays after you log in from a browser, or when you click the
General icon at the top left of the browser main page The meaning of these
items is described in the table below.
Item Description
Device Name This field lets you give the switch a unique name. This can be
MAC Address This item displays the KN9108 / KN9116's MAC address.
Firmware Ver This item displays the current firmware version number. You can
Last IP from DHCP
Server
convenient when you need to differentiate among several
devices in multi-station installations.
reference it to see if there are newer versions available on the
Altusen website.
If the switch is on a network that uses DHCP assigned IP
addresses, this item is a convenient way of ascertaining what its
IP address is, to inform the Users which IP to use when logging
in.
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KN9108 / KN9116 User Manual
User Management
The User Management dialog box is used to create, delete and manage user
profiles. Up to 64 user profiles can be established.
To delete a user profile, select it in the list box, and Click Remove.
To modify a user profile, select it and Click Edit.
To add a user, Click New.
If you choose Edit or New, a dialog box similar to the one below appears:
24
Chapter 3. Administration
Fill in the required information for a new User profile, or modify the existing
information to edit a previous profile. A description of the field headings is
given in the table below:
Heading Description
Username A minimum of 6 and a maximum of 15 characters is allowed.
Password A minimum of 8 and a maximum of 15 characters is allowed.
Confirm Password To be sure there is no mistake in the password you are
Description Additional information about the user that you may wish to
Admin Gives the user Administrator level access to the KN9108 /
User Gives the user User level access to the KN9108 / KN9116.
Select If the permissions selected for the account do not match
Permissions 1. Checking Administration assigns administrative privi-
asked to enter it again. The two entries must match.
include. (optional)
KN9116. All permissions are granted (see below).
Windows Client, Power Manager, and Java Client
permissions are granted (see below).
those specified for Administrators or Users, Select is
automatically chosen as the account type.
leges to the account, which allows the user to modify the
KN9108 / KN9116's Administration page settings.
2. Checking Windows Client allows the user to access the
KN9108 / KN9116 via the Windows Client software.
3. Checking Log causes the Log Server and Log buttons to
appear on the Main web page when the user logs in and
allows the user to access these features.
4. Checking Power Manager causes the PON button to
appear on the Main web page when the user logs in and
allows the user to access attached Power over the Net™
devices.
5. Checking Java Client allows t he user to access the
KN9108 / KN9116 via the Java Client software.
(Continues on next page.)
25
KN9108 / KN9116 User Manual
(Continued from previous page.)
Heading Description
Port Access This function allows the Administrator or a User with
Administration permission to define the selected User's
access to the computers on a Port-by-Port basis.
For each User profile, select a port and click it to cycle
through the choices:
Full - The user can view the screen and can perform
operations on the system from the keyboard and mouse.
View - A diagonal line through the port icon indicates the
port access is View. The user can view the screen, but
cannot perform operations on the system.
Null (no access rights) - An X through the port icon indicates
no port access. The Port will not show up on the User's list
on the Main Screen.
Repeat until access rights have been set for all ports.
The default is Full for all users on all Ports.
26
Chapter 3. Administration
Service Configuration
Access Port
As a security measure, if a firewall is being used, the Administrator can specify
the port numbers that the firewall will allow, and set the firewall accordingly.
Users must specify the port number when they log in to the KN9108 / KN9116.
If an invalid port number (or no port number) is specified, the KN9108 /
KN9116 will not be found.
Note: 1. If there is no firewall (on an Intranet, for example), it doesn't matter
what these numbers are set to, since they have no effect.
2. You must set different values for each of the service ports.
An explanation of the fields is given in the table below:
Field Explanation
Program This is the port number that must be specified when connecting
from the Windows Client software program. Valid entries are from
1024 - 60,000. The default is 9000.
Java This is the port number used for Java Client connections. Valid
entries are from 0 - 65535. Entering 0 disables the Java Client
feature and prohibits users from connecting to the KN9108 /
KN9116 via the Java Client. The default is 9002.
27
KN9108 / KN9116 User Manual
Log Server
Important transactions that occur on the KN9108 / KN9116, such as logins and
internal status messages, are kept in an automatically generated log file. In this
panel, you specify the MAC address and a port number for the computer that
the Log Server resides on.
Installation and operation of the Log Server is discussed in Chapter 8. The Log
File is discussed on page 81.
28
Chapter 3. Administration
Network
The Network dialog is used to specify the KN9108 / KN9116's network
environment. The box is divided into two panels: IP Address and DNS Server.
IP Address
The KN9108 / KN9116 can either have its IP address assigned dynamically
(DHCP), or it can be given a fixed IP address.
For dynamic IP address assignment, select the Obtain IP address
automatically radio button.
To specify a fixed IP address, select the Set IP address manually radio
button and fill in the IP address, subnet mask and default gateway.
DNS Server
You can set the KN9108 / KN9116 to automatically obtain the DNS server
address, or you can specify the primary and alternate DNS servers' addresses.
To automatically obtain the DNS server address, select the Obtain DNS
Server address automatically radio button.
T o specify the address of the DNS server , select the Use the following DNS
Server address radio button and fill in the addresses for the primary DNS
server (mandatory) and alternate DNS server (optional).
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KN9108 / KN9116 User Manual
RADIUS
If you are using a RADIUS server, RADIUS Configuration allows you to set
up its parameters:
1. Check Enable.
2. Fill in the IP addresses and Service Ports for the Primary and Alternate
RADIUS servers.
3. Set the time in seconds that the KN9108 / KN9116 waits for a RADIUS
server reply before it times out in the Timeout field.
4. Set the number of RADIUS retries allowed in the Retries field.
5. Key the Shared Security character string that you want to use for
authentication between the KN9108 / KN9116 and the RADIUS Server in
this field.
(Continues on next page.)
30
Chapter 3. Administration
(Continued from previous page.)
6. On the RADIUS server, set the access rights for each user according to the
information in the table below:
Character Meaning
C Grants the user administrator privileges, allowing the user to
W Allows the user to access the system via the Windows Client
J Allows the user to access the system via the Java Client program.
P Allows the user to access an attached Power Over the Net™ device.
L Allows the user to access log information via the user's browser.
PN Restricts the user from accessing the OSD port list.
PV Limits the user's access to viewing of the OSD port list only.
UHK Defines the OSD Hotkey (see OSD Hotkey, page 72)..
UOL Defines the OSD List Function (see page 18).
UODM Selects how the Port ID displays (see ID Display, page 72).
UODT Determines the length of time in seconds that the Port ID displays on
UBUZ Turns the beeper on or off (see Beeper, page72).
ULT When there is no input from the user for the amount of time set with
configure the system.
program.
Syntax: pn/1/2/3/4
Syntax: pv/1/2/3/4
(uhk0: Scroll Lock + Scroll Lock; uhk1: Ctrl + Ctrl)
Syntax: uhk0
(uol0: All; uol1: Powered On; uol2: Quick View; uol3: Quick View +
Powered On)
Syntax: uol0
(uodm0: Port Number + Port Name; uodm1: Port Number; uodm2:
Port Name)
Syntax: uodm0
the monitor after a port change (see ID Duration, page 72).
Syntax: uodtn (where n represents a number from 0-255)
(ubuz0: Beeper Off; ubuz1: Beeper On)
Syntax: ubuz0
this function, the user is automatically logged out. The user will need
to log in again. Set the Logout Timeout from 0-180 minutes.
Syntax: ultn (where n represents a number from 0-180)
(Continues on next page.)
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KN9108 / KN9116 User Manual
(Continued from previous page.)
Character Meaning
USM Selects which computers are accessed under Auto Scan Mode (see
UST Determines the length of time in seconds the KVM focus dwells on each
Scan Select, page 72).
(usm0: All; usm1: Powered On; usm2: Quick View; usm3: Quick View +
Powered On)
Syntax: usm0
port in Auto Scan Mode (see Scan Duration, page 72).
Syntax: ustn (where n represents a number from 0-255)
Note: 1. The characters are not case sensitive. Capitals or lower case work
equally well.
2. Characters are comma delimited.
3. An invalid character in the configuration string will prohibit access to
the KN9108 / KN9116 for the user.
Examples:
String Meaning
c,w,p User has administrator privileges; user can access the system via the
w,j,l User can access the system via the Windows Client; user can access
Windows Client; user can access the attached PN0108.
the system via the Java Client; user can access log information via the
user's browser.
32
Chapter 3. Administration
Security
The Security page controls access to the KN9108 / KN9116.
The Default web page name lets the Administrator specify a login string
(in addition to the IP address) that the user must include when accessing
the KN9108 / KN9116 with a browser. For example:
192.168.0.126/abcdefg
The user must include the forward slash and the string along with the IP
address. For security purposes, we recommend that you change this string
from time to time.
Note: 1. If no string is specified here, anyone will be able to access the
KN9108 / KN9116 with the Windows client using the IP address
alone. This is a very insecure situation.
2. If no string is specified here, the KN9108 / KN9116 cannot be
accessed with the Java client.
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KN9108 / KN9116 User Manual
IP and MAC Filters control access to the KN9108 / KN9116 based on the
IP and/or MAC addresses of the computers attempting to connect. A
maximum of 100 IP filters and 100 MAC filters are allowed. To enable IP
and/or MAC filtering, Click to put a check mark in the IP Filter Enable
and/or MAC Filter Enable checkbox.
If the include button is checked, all the addresses within the filter range
are allowed access to the KN9108 / KN9116; all other addresses are
denied access.
If the exclude button is checked, all the addresses within the filter
range are denied access to the KN9108 / KN9116; all other addresses
are allowed access.
To add a filter, Click New. A dialog box sim ilar to one of the ones below
appears:
Note: Each IP filter can consist of a single address, or a range of addresses.
To filter a single IP address, key in the same address in both the
From and To fields. To filter a continuous range of IP addresses, key
in the start of the range in the From field; key in the end of the range
in the To field.
After you specify the filter addresses, Click OK.
T o delete a filter, select it and Click Remove.
To modify a filter, select it and Click Edit. The Edit dialog box is similar
to the New dialog box. When it comes up, simply delete the old address
and replace it with the new one.
34
Chapter 3. Administration
Customization
The Customization dialog box is arranged in four major sections, as desc ribed
below:
Login Failures
Allowed: sets the number of consecutive failed login attempts that are
permitted from a remote computer.
Timeout: sets the amount of time a remote computer must wait before
attempting to login again after it has exceeded the number of allowed
failures.
Working Mode
If Stealth Mode is enabled, the KN9108 / KN9116 refuses ICMP "echo
request" packets.
To permit browser access to the KN9108 / KN9116, click to put a check
mark in the Enable Browser checkbox. If browser access is not enabled,
users will not be able to log into the unit via their browsers.
T o permit multiple users to simultaneously access the KN9108 / KN9116,
check Enable multiuser operation.
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KN9108 / KN9116 User Manual
I/O
Attributes
Attributes allows you to set attribute parameters for each of the ports. To change the port attribute:
1. Click Attributes... on the Customization dialog box. The Setting I/O
Attributes dialog box appears. The port numbers are listed in the column
on the left. The port's attributes are shown to its right.
2. Double-click on a port entry. The I/O attributes dialog bo x appears:
36
(Continues on next page.)
Chapter 3. Administration
(Continued from previous page.)
3. Select a Share Mode attribute for the port (see the table below)
Attribute Definition
Exclusive The first user to switch to the port has exclusive control over
Occupy The first user to switch to the port has control over the port.
Share Up to 32 users simultaneously share control over the port.
the port. No other users can view the port. The Timeout
function does not apply to ports which have this setting.
However, up to 32 users may view the video from the port. If
the user who controls the port is inactive for longer than the
time set in the Timeout box, port control is transferred to the
next user to move the mouse or strike the keyboard.
Input from the users is placed in a queue and executed
chronologically. Users should take advantage of the
Message Board feature, which allows a user to take control
of the keyboard and mouse or keyboard, mouse, and video
of a Share port (see The Message Board, page 66).
4. Click OK. (To exit without saving your changes, click Cancel.) The
dialog box closes.
5. On the Setting I/O Attributes dialog box click Apply to keep your changes.
(T o exit without saving your changes, click Cancel.)
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KN9108 / KN9116 User Manual
Timeout
The Timeout setting applies to ports with the Occupy I/O attribute. It controls
the amount of time (0-255 seconds) that elapses before an inactive user is timed
out when other users are waiting to take control of the port. Once the first user
becomes inactive (i.e. stops sending keyboard and mouse input), it begins to
countdown the amount of time specified in the Timeout field. If the user does
not send input before the time expires, that user is timed out and the port is
released. The next user to send mouse or keyboard input gains control of the
port.
To apply Timeout settings:
1. Click Attributes... on the Customization dialog box. The Setting I/O
Attributes dialog box appears (see Attributes, page 36).
2. In the Timeout field, enter the Timeout time in seconds.
3. Click Apply. (To exit without saving your changes, click Cancel.)
Note: The Timeout setting applies to all ports on the KN9108 / KN9116.
38
Chapter 3. Administration
Miscellaneous
The functions performed by the remaining elements at the bottom of the screen
are described in the table below:
Item Description
Reset on exit Placing a check here causes the KN9108 / KN9116 to reset
Reset Values Clicking this button undoes all changes that have been made
Clear Name List This function clears the Port Names on the Main page.
itself and implement all the new changes when you log out.
Following the reset, wait approximately 30 to 60 seconds
before logging back in. For example, if you change the IP
address in the Network dialog box, you must open this page
and enable Reset on exit before logging out. Otherwise, the
change will not take effect.
to the Configuration and Administration pages (except for port
names, usernames, and passwords) and returns the
parameters to the original factory default settings (see OSD
Factory Default Settings, page 113).
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KN9108 / KN9116 User Manual
Date/Time
The Date/Time dialog box lets the Administrator set up the KN9108 /
KN9116's time parameters:
If your country or region employs Daylight Saving Time (Summer Time),
check the corresponding box.
To establish the time zone that the KN9108 / KN9116 is located in, drop
down the Time Zone list and choose the city that most closely corresponds
to where it is at.
To set the year and day, use the Calendar graphic.
Clicking << or >> moves you backward or forward by one year
increments.
Clicking < or > moves you backward or forward by one month
increments.
In the calendar, click on the day.
To set the time, use the 24 hour HH:MM:SS format.
Click Synchronize to save your settings.
40
Chapter 3. Administration
Upgrading the Firmware
As new versions of the KN9108 / KN9116 firmware become available, they
can be downloaded from our website.
Note: Although upgrading the firmware isn't on the OSD Administration
page, it is an administrative function, so we will discuss it in this
chapter.
To upgrade the firmware, do the following:
1. Download the new firmware file to a computer that is not part of your
KN9108 / KN9116 installation.
2. From that computer, open your browser and log in to the KN9108 /
KN9116 (see Logging In, page 43).
3. Click the Firmware icon (see page 44) to open the Firmware
configuration dialog box:
4. Click Browse; navigate to the directory that the new firmware file is in
and select the file.
5. Click Upgrade.
6. After the upload completes, click the Logout icon to exit and reset the
KN9108 / KN9116.
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42
Chapter 4
Browser Operation
Overview
An On Screen Display (OSD) interface governs KN9108 / KN9116 computer
control and switching operations. The OSD can be accessed remotely with a
Windows-based client or a Java-based client. You must log in via an Internet
browser to connect to the KN9108 / KN9116 and to invoke the OSD.
Logging In
To log in from an Internet browser:
1. Open the browser and specify the IP address of the KN9108 / KN9116 in
the URL bar.
Note: If you don't know the IP address, get it from the KN9108 / KN9116
administrator.
2. When the Security Alert dialog box appears, accept the certificate – it can
be trusted. (See Trusted Certificates, page 114, for details.)
3. A login page appears:
(Continues on next page.)
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KN9108 / KN9116 User Manual
(Continued from previous page.)
4. Provide a valid Username and Password (set up by the KN9108 / KN9116
administrator), then Click Login to continue.
Note: 1. If you supply an invalid login, the authentication routine will
return a message stating, Invalid Username or Password. Please
try again. If you exceed the number of login failures set by the
administrator, a message stating that The page cannot be
displayed, appears. This is done to confuse and discourage
hackers from trying to discover a valid Username and Password.
If you see this message, try logging in again being careful with the
Username and Password.
2. If you are the Administrator and are logging in for the first time,
use the default Username: administrator; and the default
Password: password. For security purposes, we strongly
recommend you remove these and give yourself a unique
Username and Password (see User Management, page 24).
After you have successfully logged in, the KN9108 / KN9116 Main Web page
appears with the General dialog box displayed:
Note: This is the same dialog box that appears whenever you click the General
icon at the top left of the page.
44
Chapter 4. Browser Operation
Web Page Layout
The General Dialog Box
An explanation of the dialog box fields is given in the table below:
Field Purpose
Device Name To make it easier to manage installations that have more than
MAC Address The KN9108 / KN9116's MAC Address displays here.
Firmware Version Indicates the KN9108 / KN9116's current firmware version level.
Reset on exit T o save any configuration/administration changes that you have
Last IP from DHCP
server
Note: New versions of the KN9108 / KN9116's firmware can be downloaded
from our website as they become available. See Upgrading the
Firmware, page 41, for details.
one KN9108 / KN9116
made in the KN9108 / KN9116's OSD, place a check here to
have the KN9108 / KN9116 implement the changes you have
made and reset itself when you log out.
Note: This checkbox is only enabled for users who have
administration privileges.
Displays the current IP address of the KN9108 / KN9116.
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KN9108 / KN9116 User Manual
Web Page Icons
The purpose of the other icons at the top of the web page are explained in the
table below:
Icon Function
Sync Click this icon to synchronize the KN9108 / KN9116's time
Firmware Click this icon to install new versions of the KN9108 /
Logout You should always click this icon to log out and end your
with your computer's time.
If both are in the same time zone, the device's time is
changed to match the computer's time.
If they are in different time zones, the device's time is
changed to match the computer's time, except that the
time zone difference is still maintained.
KN9116's firmware. SeeUpgrading the Firmware, page 41,
for details.
Note: The Firmware icon only displays for users with
administrative permission. It doesn't appear on the web
pages of users who don't have the proper permission.
KN9108 / KN9116 session. If you close the browser without
first logging out, you will have to wait approximately one
minute before logging in again.
46
Chapter 4. Browser Operation
Web Page Buttons
The purpose of the buttons at the left of the web page are explained in the table
below:
Icon Purpose
Click this button to download the Windows Client software to
remotely control the connected server (or servers via a KVM
switch).
Note: This Windows Client isn't permanent. It is removed
when you exit the program. You must download a new
Windows Client each time you log in from your browser.
For platform independence, the Java client allows users that
have Java installed to connect to the KN9108 / KN9116.
Click this button to download the Java Client software to
remotely control the connected server (or servers via a KVM
switch).
Note: This Java Client isn't permanent. It is removed when
you exit the program. Y ou must download a new Java Client
each time you log in from your browser.
In some instances, administrators don't want the KN9108 /
KN9116 to be accessible by browser. Clicking this button
allows the user to download the API version of the Windows
Client. Once a user has downloaded the API program, the
administrator can turn off browser access. API operation is
discussed in chapter 9.
In some instances, administrators don't want the KN9108 /
KN9116 to be accessible by browser. Clicking this button
allows the user to download the API version of the Java
Client. Once a user has downloaded the API program, the
administrator can turn off browser access. API operation is
discussed in chapter 9.
Clicking this button allows the administrator to download
and install the Log Server application. See Chapter 8 for Log
Server details.
If a Power on the NET™ (PON) module is connected to the
KN9108 / KN9116, clicking this button brings up it's
interface.
All the events that take place on the KN9108 / KN9116 are
recorded in a log file. Clicking this icon displays the contents
of the log file.
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48
Chapter 5
The Windows Client
Activating the Browser OSD
After you have successfully logged in (see Logging In, page 43), to activate the
browser-based Windows Client OSD do the following:
1. Click the Windows Client button (the one without the arrow) at the left of
the web page.
Note: 1. You must have DirectX 7.0 or higher installed on your computer.
If not, the Windows Client will not load. If you don't already have
it, DirectX is available for free download from Microsoft's
website: http://www.microsoft.com/downloads.
2. The Windows Client button with the arrow is for running the AP
version of the Windows Client (see Chapter 9, AP Operation, for
details).
2. When the file download security warning dialog box appears, click Run.
3. If a second security warning dialog box appears, click Run again.
Note: 1. If the browser cannot run the file, save it to disk, instead. Then,
with your browser still open to the KN9108 / KN9116 web page,
run the file from your disk.
2. If you use the save to disk method, for security purposes, you
cannot simply run a previously downloaded version of the
program. Each time you want to access the KN9108 / KN9116,
you must log in to the web page with a valid username and
password to download a fresh copy of the program.
(Continues on next page.)
49
KN9108 / KN9116 User Manual
(Continued from previous page.)
4. When a connection to the KN9108 / KN9116 has been established a screen
similar to the one below appears:
If Full Screen Mode is enabled (the box is checked), after you connect
the remote display fills the local monitor's entire screen.
If Full Screen Mode is not enabled (the box is not checked), after you
connect the remote display appears as a window on your desktop. If the
remote screen is larger than what is able to fit in the window, move the
mouse pointer to the screen border that is closest to the area you want
to view and the screen will scroll.
If Keep Screen Size is enabled (the box is checked), after you connect
the remote screen is not resized.
If the remote resolution is smaller, its display appears like a
window centered on your screen.
If the remote resolution is larger, its display is centered on your
screen. To access the areas that are off screen, move the mouse to
the corner of the screen that is closest to the area you want to view
and the screen will scroll.
If Keep Screen Size is not enabled (the box is not checked), after you
connect the remote screen is resized to fit the local monitor's
resolution.
5. Click on Switch to bring up the OSD.
50
The Main Page
The OSD comes up with the Main page displayed:
Chapter 5. The Windows Client
Note: 1. The Administration tab is disabled for users who don't have
administration permission. For those who do have administration
permission, administration operations are discussed in Chapter 3.
2. There is a small Windows Client Control Panel at the lower right. The
control panel is discussed in detail on page 60.
There are two buttons on the title bar at the top right. They are described below
starting from the left and moving to the right:
Log out: clicking this button (or pressing F8) closes the OSD display and
logs you out of the KN9108 / KN9116 session.
Close: clicking this button closes the OSD display but does not log you out
of the session. You can bring the display back with the OSD hotkeys (see
OSD Hotkey, page 72).
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KN9108 / KN9116 User Manual
The Main Page lists all of the KN9108 / KN9116's ports. You access the
computers connected to its ports by selecting them on this page.
Details regarding the meaning and operation of the main page elements are
provided in Chapter 3, Administration.
52
Chapter 5. The Windows Client
Port Operation
Select a port on the OSD Main Screen either by moving the highlight bar to it
with the Up and Down Arrow keys and pressing Enter, or by double-clicking
it. Once you select a port, its screen displays on you monitor, and your
keyboard and mouse input affects the remote system.
The OSD Toolbar
The OSD provides a toolbar to help you control the KN9108 / KN9116 from
within the captured port. To bring up the toolbar, tap the OSD Hotkey twice
(Scroll Lock or Ctrl). The toolbar appears at the upper left corner of the screen:
Depending on the settings that were selected under ID Display (see page 72),
the Port Number and/or the Port Name display at the right of the toolbar.
Note: When the toolbar displays, mouse input is confined to the toolbar area
and keyboard input has no effect. To carry out operations on the
computer connected to the port, close the toolbar by clicking the X on
it; or, recall the OSD and select the port again.
Recalling the OSD
To dismiss the toolbar and bring back the OSD di sp lay (the Main,
Configuration, and Administration pages), do one of the following:
tap the OSD Hotkey once;
or, from the toolbar click the icon that brings up the OSD (see page 54).
The OSD Toolbar closes, and the main OSD display reappears.
53
KN9108 / KN9116 User Manual
OSD Hotkey Summary Table
The following table presents a summary of the OSD Hotkey actions.
To set the OSD Hotkey, see OSD Hotkey, page 72.
To... When... Do This...
Open the OSD
Toolbar
Open the OSD The OSD Toolbar is open. Click the OSD Hotkey once.
Open the OSD The OSD Toolbar is not open. Click the OSD Hotkey three times.
The OSD Toolbar is not open. Click the OSD Hotkey twice.
The Toolbar Icons
The meanings of the toolbar icons are explained in the table below
Click and drag this icon to move the toolbar to a different location.
Click to skip to the first accessible port on the entire installation without
having to invoke the OSD.
Click to skip to the first accessible port previous to the current one without
having to invoke the OSD.
Click to begin Auto Scan Mode. The KN9108 / KN9116 automatically
switches among the ports that were selected for Auto Scanning under the
Configuration Scan Select function (see Scan Select, page 72). This allows
you to monitor their activity without having to switch among them manually.
Click to skip from the current port to the next accessible one without having
to invoke the OSD.
Click to skip from the current port to the last accessible port on the entire
installation without having to invoke the OSD.
Click to bring up the OSD.
Click to close the toolbar.
Click to logout and exit the Windows Client application.
Click to invoke Panel Array Mode (see page 57).
Note: The administrator selects which ports are accessible to each user with
the User Management function (see page 24 for details).
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Chapter 5. The Windows Client
Hotkey Operation
Hotkeys allow you to provide KVM focus to a port directly from the keyboard.
The KN9108 / KN9116 provides the following hotkey features:
Auto Scanning
Skip Mode Switching
The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip
Mode.
Note: 1. In order for hotkey operations to take place, the OSD Toolbar must be
visible (see Port Operation, page 53). To use the keys designated as
hotkeys (i.e. A, P, etc.) for normal, non-hotkey purposes, you must
first close the toolbar.
2. For issues affecting multiple user operation in Auto Scan Mode, see
Multiuser Operation, page 59.
Auto Scanning
The Auto Scan function automatically switches among all the ports that are
accessible to the currently logged on User at regular intervals, so that the user
can monitor their activity automatically. (See Scan Select, page 72, for
information regarding accessible ports.)
Setting the Scan Interval
The amount of time Auto Scan dwells on each port is set with the Scan
Duration setting (see page 72).
Invoking Auto Scan
To start Auto Scanning, tap the A key. The Auto Scan function cycles through
the ports in order - starting from the first port on the installation. An S appears
in front of the Port ID Display to indicate that the port is being accessed under
Auto Scan Mode.
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KN9108 / KN9116 User Manual
Pausing Auto Scan
While you are in Auto Scan Mode, you can pause the scanning in order to keep
the focus on a particular computer by pressing P. During the time that Auto
Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing when you want to keep the focus on a particular computer is more
convenient than Exiting Auto Scan Mode because when you Resume scanning,
you start from where you left off. If, on the other hand, you were to exit and
restart Auto Scan Mode, the scanning would start from the very first computer
on the installation. To resume Auto Scanning, press any key except Esc or the
Spacebar. Scanning continues from where it left off.
Exiting Auto Scan
While Auto Scan Mode is in effect, ordinary keyboard functions are
suspended. You must exit Auto Scan Mode in order to regain normal control
of the keyboard. To exit Auto Scan Mode press Esc or the Spacebar. Auto
Scanning stops when you exit Auto Scan Mode.
Skip Mode
Skip Mode allows you to switch ports in order to monitor the computers
manually. You can dwell on a particular port for as long or as little as you like
- as opposed to Auto Scanning, which automatically switches after a fixed
interval. The Skip Mode hotkeys are the four Arrow keys. Their operation is
explained in the table below:
Arrow Action
←
→
56
Skips from the current port to the first accessible port previous to it.
(See Scan Select, page 72, for information regarding accessible ports.)
Skips from the current port to the first accessible port that comes after it.
Skips from the current port to the very first accessible port on the
↑
installation.
Skips from the current port to the very last accessible port on the
↓
installation.
Chapter 5. The Windows Client
Panel Array Mode
Clicking on the OSD Toolbar's Panel icon invokes Panel Array Mode. Under
this mode, the OSD divides your screen into a 4 x 4 grid of 16 panels:
Each panel represents one of the KN9108 / KN9116's ports. Starting with
Port 1 at the upper left; going from left to right; top to bottom; Port 16 is at
the lower right.
When the Array is first invoked, it scans through each of the ports that
were selected for Auto Scanning under the Configuration page's Scan
Select function (see page 72), and displays information about the port (port
name, resolution, on line status, port access status), at the bottom of the
panel.
The number of panels in the array (16, 9, 4, or 1) can be selected by
clicking Show More Ports (+), and Show Fewer Ports (-) on the panel
array toolbar.
If the computer connected to a port is on line, its screen displays in its
panel, otherwise the panel is blank.
Only ports that are accessible to the currently logged in user display (see
Port Access, page 26). All other panels are blank.
If you move the mouse pointer over a panel, information about the port
displays at the bottom of the screen.
(Continues on next page.)
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KN9108 / KN9116 User Manual
(Continued from previous page.)
You can access a computer connected to a port by moving the mouse
pointer over its panel and clicking. You switch to the computer exactly as
if you had selected it from the OSD Main screen.
The panel array toolbar, at the lower right of the screen, provides shortcut
navigation and control of the panel array as described in the diagram
below:
For issues affecting multiple user operation in Panel Array Mode, see
Multiuser Operation, page 59.
58
Chapter 5. The Windows Client
Multiuser Operation
The KN9108 / KN9116 supports multiuser operation. Up to 32 users can log in
at the same time. When multiple users simultaneously access the KN9108 /
KN9116 switch from remote consoles, the rules of precedence that apply are
shown in the following table:
Operation Rule
General
Auto Scan Mode
Panel Array Mode
Once a user invokes the OSD, no other user can invoke it
until the original user closes it.
If a user has invoked Auto Scan Mode (see Auto Scanning,
page 55), but the OSD has not been invoked, another user
can interrupt Auto Scan Mode by invoking the OSD.
When a user has invoked Panel Array Mode (see page 57),
all successive users automatically enter Panel Array Mode.
Panel Array Mode continues until the original user stops it.
(Administrators can override Panel Array Mode.)
Only the user who starts Panel Array Mode can use the Skip
Mode (see page 56) function.
Only the user who starts Panel Array Mode can switch ports.
Other users automatically switch to the ports that the original
user selects. However, if an individual user does not have
access rights to the port that the original user switches to,
the user will not be able to view that port.
Individual users can increase or decrease the number of
panels they wish to view in Panel Array Mode; however, the
picture quality may decrease as the number of panels
decreases.
Note: ATEN recommends that the user who starts Panel Array Mode set it to
display at least four panels; otherwise, it is possible that other users may
receive only part of the picture.
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Windows Client Control Panel
The control panel consists of an icon bar at the top, with two text bars below it.
Initially, the text bars display the video resolution and IP address of the device
at the remote location. As the mouse pointer moves over the icons in the icon
bar, however, the text bar information changes to describe the icon's function.
The functions that the icons perform are described in the table below.
Icon Function
Click on the hand icon and drag to move the control panel to another
position on the screen.
Click to bring up the Hotkey Setup dialog box (see page 61 for
details).
Click to bring up the Video Options dialog box. Right-click to perform
a quick Auto Sync (see Video Adjustment, page 63).
Click to bring up the Message Board (see page 66).
Click to exit the remote view.
(Space)
Hover over the space to see the video resolution and IP address of
the device at the remote location.
These Lock Key LEDs show the Num Lock, Caps Lock, and Scroll
Lock status of the remote computer. Click on the icon to toggle the
status.
Note: When you first connect, the LED display may not be accurate.
To be sure, click on the LEDs to set them.
The Hotkey Setup, Video Options and Message Board functions are discussed
in the sections that follow.
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Chapter 5. The Windows Client
Hotkeys
Various configuration actions related to the keyboard, video, and mouse can be
performed via hotkey combinations. The Hotkey setup utility is accessed by
clicking the Keyboard icon on the Control Panel. The actions performed by the
Hotkeys are listed in the left column; the currently defined keys that invoke the
actions are shown in the column to the right.
(Continues on next page.)
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KN9108 / KN9116 User Manual
(Continued from previous page.)
An explanation of the Hotkey Setup Actions is given in the table below:
Action Explanation
Exit remote location Breaks the connection to the KN9108 / KN9116 and returns
Adjust Video Brings up the video adjustment utility.
Toggle OSD Toggles the OSD display Off and On.
Toggle mouse display If you find the display of the two mouse pointers (local and
Adjust mouse This utility synchronizes the local and remote mouse
Substitute Alt key Although all other keyboard input is captured and sent to the
Substitute Ctrl key If your local computer captures Ctrl key combinations,
you to local operation.
remote) to be confusing or annoying, you can use this
function to shrink the non-functioning pointer down to a
barely-noticeable tiny circle - which can be ignored. Since this
function is a toggle - use the hotkeys again to bring the
mouse display back to its original configuration.
movements following a video resolution change. After
invoking this utility, simply click the local mouse pointer on top
of the remote mouse pointer.
KN9108 / KN9116, [Alt + Tab] and [Ctrl + Alt + Del] work on
your local computer. In order to implement their effects on the
remote system, another key may be substituted for the Alt
key. If you substitute the F12 key , for example, you would use
[F12 + Tab] and [Ctrl + F12 + Del].
preventing them from being sent to the remote system, you
can implement their effects on the remote system by
specifying a function key to substitute for the Ctrl key. If you
substitute the F11 key, for exam ple, pressing [F11 + 5] would
appear to the remote system as [Ctrl + 5].
Note: To invoke an action, you must press and release the keys one key at a
time.
(Continues on next page.)
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Chapter 5. The Windows Client
(Continued from previous page.)
If you find the default Hotkey combinations inconvenient, you can reconfigure them by following these five steps:
1. Highlight the Action, and then Click Start.
2. Key in the Function keys (one at a time). The key names appear in the Key
field as you press them.
3. When you have finished keying in your sequence, Click Stop.
4. Click Set. Repeat for any other actions for which you wish to re-assign
Hotkeys.
5. Click Close.
Note: You can use the same fun c tio n keys for more than one action, as long
as the first key is not the same. For example, you can use F1 F2 F3 for
one action; F2 F1 F3 for another; F3 F2 F1 for a third, etc.
Video Adjustment
You can adjust the placement and the picture quality of the remote screen (as
displayed on your local monitor) with the Video Options function. To do so,
either click on the Hammer icon on the Control Panel, or use the Adjust Video
hotkeys (see Hotkeys, page 61). The following screen appears:
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KN9108 / KN9116 User Manual
The meanings of the adjustment options are given in the table below:
Option Usage
Screen Position Adjust the horizontal and vertical position of the remote
Auto-Sync Click Auto- Sync to have the function detect the vertical and
RGB Drag the slider bars to adjust the RGB (Red, Green, Blue)
Gamma This section allows you to adjust the video display's gamma
Video Quality Drag the slider bar to adjust the overall Video Quality . Values can
Bandwidth Control This setting adjusts the ratio between picture quality and network
computer window by Clicking the Arrow buttons.
horizontal offset values of the remote screen and automatically
synchronize it with the local screen.
If the local and remote mouse pointers are out of sync, in most
cases, performing this function will bring them back into sync.
Note: This function works best with a bright screen.
If you are not satisfied with the results, use the Screen Position
arrows to position the remote display manually.
values. When an RGB value is increased, the RGB component
of the image is correspondingly increased.
level. This function is discussed in detail in the next section,
Gamma Adjustment.
be from 20 to 100. The larger the value, the clearer the picture
and the more video data goes through the network. Depending
on the network bandwidth, a high value may adversely effect
response time.
speed. For slow data connections, drag the slider bar to a lower
setting to decrease the amount of video data transferred. This
ensures screen refresh at workable speeds.
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Chapter 5. The Windows Client
Gamma Adjustment
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
Under Basic configuration, there are ten preset and four user-defined
levels to choose from. Drop down the list box and choose the most suitable
one.
For greater control, clicking the Advanced button brings up the following
dialog box:
Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
Click Save As to save up to four user -def ined co nfigura tions deri ved fro m
this method. Saved configurations can be recalled from the list box at a
future time.
Click Reset to abandon any changes and return the gamma line to its
original diagonal position.
Click OK to save your changes and close the dialog box.
Click Cancel to abandon your changes and close the dialog box.
Note: For best results, change the gamma while viewing a remote computer.
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The Message Board
The KN9108 / KN9116 supports multiple user logins, which can possibly give
rise to access conflicts. To alleviate this problem, a message board feature has
been provided, allowing users to communicate with each other.
The message board functions much like an Internet chat program does. When
you click the Message Board icon on the Windows Client Control Panel (see
page 60), a screen similar to the one below appears:
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Chapter 5. The Windows Client
The Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the board
are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the
user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the
KVM, other users cannot see the video, and cannot input keyboard or
mouse data. The button is shadowed when the KVM is occupied. The
icon displays next to the user's name in the User List panel when the
user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM, other
users can see the video, but cannot input keyboard or mouse data.
The button is shadowed when the KM is occupied. The icon displays
next to the user's name in the User List panel when the user has
occupied the KM.
Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.
Message Display Panel
Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.
Compose Panel
Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.
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User List Panel
The names of all the logged in users are listed in this panel.
Your nam e appears in bl ue; other users' names appear in black.
By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
If a user has disabled Chat, its icon displays before the user's name to
indicate so.
If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
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Chapter 5. The Windows Client
Keyboard and Mouse Considerations
Keystrokes
Except for [Alt + Tab] and [Ctrl + Alt + Del], all keyboard input is sent to the
remote system. The above two chorded key combinations are retained on the
local system to switch among applications and to recover from disaster. In
order to provide the [Alt + Tab] and [Ctrl + Alt + Del] functions on the remote
system, Function keys (F1 -F12) can be selected as substitute keys for both the
Alt and Ctrl keys.
For example, the F11 key could substitute for the Ctrl key and the F12 key
could substitute for the Alt key, in which case [F12 + Tab] substitutes for [Alt
+ Tab]; and [F11 + F12 + Del] substitutes for [Ctrl + Alt + Del]. See Hotkeys,
page 61, for details on setting up a substitute key.
Note: 1. While any key may be used as a Substitute key, you must not use one
that is being used as the first position Hotkey for another action.
2. When the KN9108 / KN9116 is being accessed with Win 98 under
Full Screen Mode, if you mistakenly press Ctrl + Alt + Del, you will
have to exit the Windows Client (by clicking the arrow on the
Windows Client control panel), and restart the Windows Client from
the KN9108 / KN9116 Main Web Page.
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Mouse Synchronization
Until you close the KN9108 / KN9116 connection, mouse movements have no
effect on your local system, but instead are captured and sent to the remote
system.
From time to time, especially if you change video resolution, the local mouse
movement may no longer be synchronized with the remote system's mouse
pointer. There are three quick methods that can be used to bring the two
pointers back into sync:
Right-clicking on the hammer icon in the Windows Client Control Panel.
Moving the mouse pointer into the Control Panel and back out again.
Performing an Auto Sync with the Video Adjustment function (see Video
Adjustment, page 63, for details).
If performing these actions does not resolve the problem, do the following:
1. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys (see
Adjust mouse, page 62, for details).
2. Move the local mouse pointer exactly on top of the remote mouse pointer
and click.
If this procedure still does not help, you should set the mouse speed and
acceleration for each problematic computer attached to the switch.
See Additional Mouse Synchronization Procedures, page 109, for instructions.
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Chapter 5. The Windows Client
The Configuration Page
The OSD Configuration page allows users to set up their own, individual,
working environments. The KN9108 / KN9116 stores a separate configuration
record for each user profile, and sets up the working configuration according
to the Username that is used to log in.
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KN9108 / KN9116 User Manual
(Continued from previous page.)
The Configuration page settings are explained in the following table:
Setting Function
OSD Hotkey Selects w hich Hotkey controls the OSD function: [Scroll Lock]
ID Display Selects how the Port ID is displayed: the Port Number alone
ID Duration Determines how long a Port ID displays on the monitor after a port
Scan Select Selects which computers will be accessed under Auto Scan Mode
Scan Duration Determines how long the focus dwells on each port as it cycles
Screen Blanker If there is no input from the console for the amount of time set with
Logout Timeout If there is no Operator input for the amount of time set with this
Beeper When set to ON, the beeper sounds whenever the port is switched,
Change
Password
[Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may
conflict with programs running on the computers, the default is the
Scroll Lock combination. (See p. 55 for Hotkey operation.)
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME.
change has taken place. You can choose an amount from 0 - 255
seconds. The default is 5 Seconds. 0 is Always On.
(see Auto Scanning, page 55). Choices are: ALL - All the Ports
which have been set Accessible (see Port Access, page 26);
POWERED ON - Only those Ports which have been set Accessible
and are Powered On; QUICK VIEW - Only those Ports which have
been set Accessible and have been selected as Quick View Ports
(see Quick View Ports, page 17); QUICK VIEW + POWERED ON Only those Ports which have been set Accessible and have been
selected as Quick View Ports and are Powered On. The default is
ALL.
through the selected ports in Auto Scan Mode (see Auto Scanning,
page 55). Key in a value from 0 - 255 seconds. The default is 10
seconds; a setting of 0 disables the Scan function.
this function, the screen is blanked. Key in a value from 1 - 30
minutes. A setting of 0 disables this function. The default is 0
(disabled).
function, the Operator is automatically logged out. A login is
necessary before the KN9108 / KN9116 can be accessed again.
Enter a value from 0 - 180 minutes. The default is 30 minutes. 0
disables the function.
when activating the Auto Scan function (see Auto Scanning,
page 55), or when an invalid entry is made on an OSD menu. The
default is ON.
Allows a user to change the account password. After clicking the
Change Password button, a dialog box appears. Enter the old
password. Then, enter a new password and confirm it by entering it
again. Press OK to save changes, or press Cancel to discard
changes.
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Chapter 6
The Java Client
Activating the OSD
After you have successfully logged in (see page 43), to activate the Java Client
OSD do the following:
1. Click the Java Client button (the one without the arrow) at the left of the
web page.
Note: You must have Sun's Java 2 JRE 1.4.2 or higher installed on your
computer before running the Java Client. (At the time of writing,
JRE 5.0 Update 5 was the latest release.) Java is available for free
download from the Sun Java website: http://java.sun.com.
2. Accept the security certificates.
3. When the browser dialog asks what to do with the program file, click
Open.
Note: 1. If the browser cannot run the file, save it to disk, instead. Then,
with your browser still open to the KN9108 / KN9116 web page,
run the file from your disk.
2. If you use the save to disk method, for security purposes, you
cannot simply run a previously downloaded version of the
program. Each time you want to access the KN9108 / KN9116,
you must log in to the web page with a valid username and
password to download a fresh copy of the program.
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When you bring up the OSD, the Main Screen comes up in the center of your
monitor.
This is the same OSD Main Screen that appears when the Windows Client is
invoked. For an explanation of this screen refer to the Windows Client Main
Page, page 51.
The Java Client Control Panel
Instead of a control panel like the one that the Windows Client uses, the Java
Client has a hidden control panel, located at the bottom center of the screen.
The panel becomes visible when the mouse pointer is moved over it.
The functions of the Control Panel icons are described in the sections that
follow.
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Chapter 6. The Java Client
Set Video Parameters
Clicking this button brings up the Video Adjustment dialog box:
It is similar to the Windows Client Video Adjustment dialog box. See Video
Adjustment, page 63, for details.
Keypad
Some keyboard combinations cannot be captured and
sent to the KN9108 / KN9116. In order to implement
their effects on the remote system, this function
provides a one-click implementation of some common
window control combinations.
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Mouse Synchronization
At times the local mouse movement may lose sync with the remote mouse
movement. The Mouse Synchronization function gets them back into sync.
There are two methods available to bring the pointers into sync:
1. Click the Mouse Synchronization button; wait for the remote mouse
pointer to move to the upper left corner of the screen; move your local
mouse pointer directly on top of the remote pointer, and click.
2. Move your local mouse pointer over the Java Client Control Panel, and
click.
Message Board
The KN9108 / KN9116 supports multiple user logins, which can possibly give
rise to access conflicts. To alleviate this problem, a message board feature,
similar to an Internet chat program, allows users to communicate with each
other.
When you click the Message Board icon on the Java Client Control Panel (see
page 74), a screen similar to the one below appears:
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Chapter 6. The Java Client
The Button Bar
The buttons on the Button Bar are toggles. Their actions are described in the
table below:
Button Action
Enable/Disable Chat. When disabled, messages posted to the
board are not displayed. The button is shadowed when Chat is
disabled. The icon displays next to the user's name in the User List
panel when the user has disabled Chat.
Occupy/Release Keyboard/Video/Mouse. When you Occupy the
KVM, other users cannot see the video, and cannot input keyboard
or mouse data. The button is shadowed when the KVM is occupied.
The icon displays next to the user's name in the User List panel
when the user has occupied the KVM.
Occupy/Release Keyboard/Mouse. When you Occupy the KM,
other users can see the video, but cannot input keyboard or mouse
data. The button is shadowed when the KM is occupied. The icon
displays next to the user's name in the User List panel when the
user has occupied the KM.
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Messages that users post to the board - as well as system messages -
display in the Message Display panel. If you disable Chat, however,
messages that get posted to the board won't appear.
Key in the messages that you want to post to the board in the Compose
panel. Click Send, to post the message to the board.
The names of all the logged in users appear in the User List panel.
By default, messages are posted to all users. To post a message to one
individual user, select the user's name before sending your message.
If a user's name is selected, and you want to post a message to all users,
select All Users before sending your message.
If a user has disabled Chat, its icon displays before the user's name to
indicate so.
If a user has occupied the KVM or the KM, its icon displays before the
user's name to indicate so.
To Hide/Unhide the User List panel, click on the arrows in the panel
separator.
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Chapter 6. The Java Client
Lock Key LEDs
These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the
remote computer. They turn Green when the Lock status is On. Click on the
icon to toggle the status.
Note: When you first connect, the LED display may not be accurate. To be
sure, click on the LEDs to set them.
Resolution
The video resolution of the device connected to the remote port displays
directly below the Lock LEDs.
Switch Screen Mode
Clicking this button enables or disables Full Screen Mode. (By default the Java
Client opens in Full Screen Mode.)
About
Clicking this button opens the About dialog box, which displays the Java Client
Version information. Click the OK button to close the dialog box.
Help
Clicking this button brings up the online help screen for the Java Client.
Exit
Clicking the Exit button terminates the Java Client session.
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Port Operation
Java Client port operation is the same as for the Windows Client. See Port
Operation, page 53, for details.
Panel Array Mode
This is very similar to the Windows Client Panel Array Mode (see page 57 for
details), except for some differences in the toolbar. The Java Client Panel Array
Mode Toolbar is shown in the figure below:
Skip Back 4 Ports
Pause
Skip Back 1 Port
Skip Ahead 1 Port
Show More Ports
Show Fewer Ports
Skip Ahead 4 Ports
Exit
Toggle Ratio
Note: When you click Pause, the Array stops scanning the ports. The button
changes to an arrowhead and its caption changes to Resume. T o resume
scanning, click the Resume button.
Hotkey Operation
Hotkey operation is the same as for the Windows Client. See OSD Hotkey,
page 72, for details.
The Configuration Page
The Java Client Configuration Page is the same as for the Windows Client. See
page 71 for details.
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Chapter 7
The Log File
The Main Screen
The KN9108 / KN9116 logs all the events that take place on it. To view the
contents of the log file, click the Log icon at the left of the web page. A screen
similar to the one below appears:
A maximum of 512 events are stored in the log file. To clear the log file, click
on the Clear Log icon at the lower right of the screen.
Note: The Log File is a temporary file that is erased when the KN9108 /
KN9116 is turned off or loses power. It is recommended that you install
the Log Server to backup the contents of the log file.
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Chapter 8
The Log Server
The Windows-based Log Server is an administrative utility that records all the
events that take place on selected KN9108 / KN9116 units and writes them to
a searchable database. This chapter describes how to install and configure the
Log Server.
Installation
1. From the computer that you want to use as the Log Server, open your
browser and log into the KN9108 / KN9116 (see page 43).
2. Click the Log Server button at the left of the web page to start the Log
Server installation program.
3. If any security warning dialog boxes appear, ignore them and click Run or
Open.
Note: If the browser cannot run the file, save it to disk, instead, and run the
file from your disk.
The Log Server Setup screen comes up:
4. Click Next. Then follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your desktop.
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KN9108 / KN9116 User Manual
Starting Up
To bring up the Log Server, either double click the program icon, or key in the
full path to the program on the command line . The first time you run it, a screen
similar to the one below appears:
Note: 1. The MAC address of the Log Server computer must be specified on
the Service Configuration page of the Administrator Utility
(see page 27).
2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order
to access the database.
The screen is divided into three components:
A Menu Bar at the top
A panel for a list of KN9108 / KN9116 units in the middle (see Overview,
page 89).
A panel for an Events List at the bottom (see Overview, page 89).
Each of the components is explained in the sections that follow.
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Chapter 8. The Log Server
The Menu Bar
The Menu bar consists of four items:
Configure
Events
Options
Help
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the KN9108 / KN9116
List window to enable it.
Configure
The Configure menu contains three items: Add, Edit, and Delete. They are used
to add new KN9108 / KN9116 units to the KN9108 / KN9116 List, edit the
information for units already on the list, or delete KN9108 / KN9116 units from
the list.
To add a KN9108 / KN9116 to the KN9108 / KN9116 List, click Add.
To edit or delete a listed KN9108 / KN9116, first select the one you want
in the KN9108 / KN9116 List window, then open this menu and click Edit
or Delete.
When you choose Add or Edit, a dialog box, similar to the one below appears:
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KN9108 / KN9116 User Manual
A description of the fields is given in th e ta b le, below:
Field Explanation
Address This can either be the IP address of the KN9108 / KN9116 or its DNS
Port The Port number assigned to the KN9108 / KN9116 (see Log Server,
Description This field is provided so that you can put in a descriptive reference for
Limit This specifies the number of days that an event should be kept in the
name (if the network administrator has assigned it a DNS name).
page 28).
the unit to help identify it.
Log Server's database before it expires and it is cleared out.
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search
Search allows you to search for events containing specific words or strings.
When you access this function, a screen similar to the one below appears:
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Chapter 8. The Log Server
A description of the items is given in the table below:
Item Explanation
New search This is one of three radio buttons that define the scope of the
Search last results This is a secondary search performed on the events that
Search excluding last
results
Server List KN9108 / KN9116 units are listed according to their IP
Priority List Sets the level for how detailed the search results display
Start Date Select the date that you want the search to start from. The
Start Time Select the time that you want the search to start from.
End Date Select the date that you want the search to end at.
End Time Select the time that you want the search to end at.
Pattern Key in the pattern that you are searching for here. The
Results Lists the events that contained matches for the search.
Search Click this button to start the search.
Print Click this button to print the search results.
Exit Click this button to exit the Search dialog box.
search. If it is selected, the search is performed on all the
events in the database for the selected KN9108 / KN9116.
resulted from the last search.
This is a secondary search performed on all the events in the
database for the selected KN9108 / KN9116 excluding the
events that resulted from the last search.
address. Select the unit that you want to perform the search
on from this list. You can select more than one unit for the
search. If no units are selected, the search is performed on all
of them.
should be. 1 is the most general; 3 is the most specific.
format follows the MM/DD/YYYY convention, as follows:
11/04/2005
multiple character wildcard (%) is supported. E.g., h%ds
would match hands and hoods.
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Maintenance
This function allows the administrator to perform manual maintenance of the
database. He can use it to erase specified records before the expiration time that
was set with the Limit setting of the Edit function (see page 86).
Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if the previous attemp t to conn ect
failed. When you click this item, a dialog box, similar to the one below appears:
Key in the number of seconds, then click OK to finish.
Help
From the Help Menu, click Contents to access the online Windows Help file.
The help file contains instructions about how to setup, operation and
troubleshoot the Log Server.
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Chapter 8. The Log Server
The Log Server Main Screen
Overview
The Log Server Main Screen is divided into two main panels.
The upper (List) panel lists the KN9108 / KN9116 units that have been
selected for the Log Server to track (see Configure, page 85).
The lower (Event) panel displays the log events for the currently selected
KN9108 / KN9116 (the highlighted one - if there are more than one). To
select a KN9108 / KN9116 unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
Field Explanation
Recording Determines whether the Log Server records log events for
Address This is the IP Address or DNS name that was given to the
Port This is the Port number assigned to the KN9108 / KN9116
Connection If the Log Server is connected to the KN9108 / KN9116, this
Days This field displays the number of days that the KN9108 /
Description This field displays the descriptive information given for the
this KN9108 / KN9116 or not. If the Recording checkbox is
checked, the field displays Recording, and log events are
recorded. If the Recording checkbox is not checked, the field
displays Paused, and log events are not recorded.
Note: Even though a KN9108 / KN9116 is not the currently
selected one, if its Recording checkbox is checked, the Log
Server will still record its log events.
KN9108 / KN9116 when it was added to the Log Server (see
Configure, page 85).
(see Configure, page 85).
field displays Connected.
If it is not connected, this field displays Waiting. This means
that the Log Server's MAC address has not been set properly .
It needs to be set on the Service Configuration page of the
Administrator Utility (see page 27).
KN9116's log events are to be kept in the Log Server's
database before expiration (see Configure, page 85).
KN9108 / KN9116 when it was added to the Log Server (see
Configure, page 85).
The Event Panel
The lower panel displays log events for the currently selected KN9108 /
KN9116. Note that if there are more than one KN9108 / KN9116 units, even
though they aren't currently selected, if their Recording checkbox is checked,
the Log Server records their log events and keeps them in its database.
90
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