ALTUSEN KN1108v, KN1116v User Manual

KVM Over the NET™

KN1 108v / KN11 16v

User Manual

www.aten.com

KVM Over the NET™ User Manual

FCC Information

This is an FCC Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.

This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.

RoHS

This product is RoHS compliant.

SJ/T 11364-2006

The following contains information that relates to China.

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KVM Over the NET™ User Manual

 There is a risk of explosion if the battery is replaced with an

incorrect type. Dispose of used batteries according to the
relevant instructions.

User Information

Online Registration

Be sure to register your product at our online support center:

International http://support.aten.com
North America http://www.aten-usa.com/product_registration

Telephone Support

For telephone support, call this number:

International 886-2-8692-6959
China 86-10-5255-0110
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
United Kingdom 44-8-4481-58923

User Notice

All information, documentation, and specifications contained in this manual are subject
to change without prior notification by the manufacturer. The manufacturer makes no
representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims any warranties as to merchantability or fitness for any
particular purpose. Any of the manufacturer's software described in this manual is sold
or licensed as is. Should the programs prove defective following their purchase, the
buyer (and not the manufacturer, its distributor, or its dealer), assumes the entire cost of
all necessary servicing, repair and any incidental or consequential damages resulting
from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV interference
caused by unauthorized modifications to this device. It is the responsibility of the user
to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation of this
system if the correct operational voltage setting was not selected prior to operation.
PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.

Battery Safety Notice

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KVM Over the NET™ User Manual

Copyright © 2013 ATEN® International Co., Ltd.

F/W Version: v1.0.066

Manual Date: 2013-01-16

Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.

All other brand names and trademarks are the registered property of their respective owners.

Package Contents

The KVM Over the NET™ switch package consists of:
1 KN1108v / KN1116v KVM Over the NET™ switch
5 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)
2Power Cords
1 Rack Mount Kit
1 Foot Pad Set (4 pcs.)
1 User Instructions*

Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.

* Features may have been added since this manual was printed. Please visit our

website to download the most up-to-date version of the manual.

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Contents

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Battery Safety Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Product Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Chapter 1.

Introduction

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Ease-to-Use Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Virtual Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

V-Series Exclusive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Remote User Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

KVM Adapter Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

KN1108v Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

KN1116v Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

KN1108v Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

KN1116v Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Chapter 2.

Hardware Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Stacking and Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Stacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Rack Mounting - Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Rack Mounting - Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Single Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Adapter Cable Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . .22

Two Stage Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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Two Stage Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Hot Plugging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

The Adapter ID Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 3.

Super Administrator Setup

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

First Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Changing the Super Administrator Login . . . . . . . . . . . . . . . . . . . . . .30

Moving On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 4.

Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Local Console Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . .37

Connecting – Windows Client AP. . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

The File Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . .41

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Chapter 5.

The User Interface

The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Laptop USB Console Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

The Local Console GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

User Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

System Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Message Display Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Compose Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Virtual Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

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Mounting Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .76

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .77

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Chapter 6.

Port Access

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Sidebar Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

KVM Devices and Ports – Connections Page. . . . . . . . . . . . . . . . . . . . . .88

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

COM Ports – Connections Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

The COM Ports Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . .91

Port Property. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Associated Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Accessing the COM Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

PON Devices – Device Monitor Page. . . . . . . . . . . . . . . . . . . . . . . . . . . .95

The Main Panel – PON View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Action Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Outlet Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

The Main Panel – Group View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Outlet Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Blade Servers – Connections Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

The Blade Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Associating Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Main Panel Device View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Main Panel Blade View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Unassociating Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

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Adding a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Device Level Browser GUI Interface. . . . . . . . . . . . . . . . . . . . . . . . . 110

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Device Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Port Level AP GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Port Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 7.

User Management

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Creating Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Users and Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Assigning Users to a Group From the User’s Notebook. . . . . . . . . . 133

Removing Users From a Group From the User’s Notebook. . . . . . . 134

Assigning Users to a Group From the Group’s Notebook. . . . . . . . . 135

Removing Users From a Group From the Group’s Notebook. . . . . . 136

Device Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Assigning Device Permissions From the User’s Notebook. . . . . . . . 137

Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Assigning Device Permissions From the Groups’ Notebook. . . . . . . 140

Chapter 8.

Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Service Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

NIC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

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Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Event Destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

CC Management Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

OOBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Enable Dial Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Enable Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159

Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Certificate Signing Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Network Time Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

PON Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Outlet Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Blade Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Blade Server Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Adding a Blade Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Modifying / Deleting a Blade Server . . . . . . . . . . . . . . . . . . . . . . . . .175

Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Chapter 9.

Log

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Log Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Chapter 10.

Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

AP GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Adapter Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184

Adapter Firmware Upgrade Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . .184

Backup/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

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Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186

Ping Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

System Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Chapter 11.

Download

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Chapter 12.

Port Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Connecting to a Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

The Port Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

The Toolbar Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Toolbar Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Auto Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

GUI Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Panel Array Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Users and Buses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Chapter 13.

The Log Server

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

The Menu Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Search: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Maintenance:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

The Log Server Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

The List Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Appendix

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

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North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Specifications (English). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Technische Daten (Deutsch). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

General Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Virtual Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

The WinClient ActiveX Viewer and the WinClient AP . . . . . . . . . . . .220

The Java Applet and Java Client AP. . . . . . . . . . . . . . . . . . . . . . . . .221

Sun Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Mac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Redhat Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

Panel -Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223

IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

The Local Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Link Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228

IPv6 Stateless Autoconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Port Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232

PPP Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Basic Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233

Connection Setup Example (Windows XP). . . . . . . . . . . . . . . . . . . .234

Internal Serial Interface Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . .235

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Switch Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236

Port Level Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Additional Mouse Synchronization Procedures. . . . . . . . . . . . . . . . . . . .238

Windows:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

Sun / Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Additional Video Resolution Procedures. . . . . . . . . . . . . . . . . . . . . . . . .240

Trusted Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Installing the Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Certificate Trusted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Mismatch Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

Self-Signed Private Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Importing the Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Serial Adapter Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247

Supported KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Supported Power Over the Net™ Units . . . . . . . . . . . . . . . . . . . . . . . . .248

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Virtual Media Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

WinClient ActiveX Viewer / WinClient AP . . . . . . . . . . . . . . . . . . . . .249

Java Applet Viewer / Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . .249

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

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About This Manual

This User Manual is provided to help you get the most from your KVM Over
the NET™ switch system. It covers all aspects of installation, configuration
and operation. An overview of the information found in the manual is provided
below.

Chapter 1, Introduction, introduces you to the KVM Over the NET™
switch. Its purpose, features and benefits are presented, and its front and back
panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.

Chapter 3, Super Administrator Setup, explains the procedures that the
super administrator employs to se t up the KVM Over the NET™ network
environment, and change the default username and password.

Chapter 4, Loggin g In , describes how to log in to the KVM Over the NET™
switch with each of the available access methods: from a local console; an
internet browser; a stand-alone Windows application (AP) program; and a
stand-alone Java application (AP) program.

Chapter 5, The User Interface, describes the layout and explains the
components of the KVM Over the NET™ switch user interface.

Chapter 6, Port Access, describes the Port Access page and how to
configure the options it provides regarding port and power outlet manipulation.

Chapter 7, User Management, shows super administrators and
administrators how to create, modify, and delete users and groups, and assign
attributes to them.

Chapter 8, Device Management, shows super administrators how to
configure and control overall KVM Over the NET™ switch operations.

Chapter 9, Log, explains how to use the log file utility to view events that
take place on the KVM Over the NET™ switch.

Chapter 10, Maintenance, explains how to upgrade the KVM Over the
NET™ switch firmware, as well as the firmware of the KVM Adapter Cables
used to connect its ports to the installed devices.

Chapter 11, Download, describes how to download stand-alone AP
versions of the Win Client, the Java Client, the Log Server, and Power Over the
Net (PON) programs.

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KVM Over the NET™ User Manual

Chapter 12, Port Operation, provides detailed information on accessing
and operating the devices connected to the KVM Over the NET™ switch’s
ports.

Chapter 13, The Log Server, explains how to install and configure the Log
Server.

An Appendix, at the end of the manual provides technical and
troubleshooting information.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means

1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential

→ Indicates selecting the option (on a menu or dialog box, for

to press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].

steps.

example), that comes next. For example, Start
to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

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KVM Over the NET™ User Manual

Terminology

Throughout the manual we make reference to the terms Local and Remote in
regard to the operators and equipment deployed in a KVM Over the NET™
switch installation. Depending on the point of view, users and servers can be
considered Local under some circumstances, and Remote under others:

 Switch’s Point of View

 Remote users – We refer to a user as a Remote user when we think of

him as someone who logs into the switch over the net from a location

that is remote from the switch.
 Local Console – The keyboard mouse and monitor connected directly

to the switch.

 Servers – The servers attached to the switch via KVM Adapter Cables.

 User’s Point of View

 Local client users – We refer to a user as a Local client user when we

think of him as sitting at his computer performing operations on the

servers connected to the switch that is remote from him.
 Remote servers – We refer to the servers as Remote servers when we

think of them from the Local Client User’s point of view – since,

although they are locally attached to the switch, they are remote from

him.

When we describe the overall system architecture we are usually speaking
from the switch’s point of view – in which case the users are considered
remote. When we speak about operations users perform via the browser,
viewers, and AP programs over the net, we are usually speaking from the user’s
point of view – in which case the switch and the servers connected to it are
considered remote.

Product Information

For information about all ALTUSEN products and how they can help you
connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN
Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and
telephone numbers:

International http://www.aten.com
North America http://www.aten-usa.com

xv

Chapter 1

Introduction

Overview

The KN1108v / KN1116v is an IP-based KVM control unit, with dual IP / dual
power functionality, serial console access, and Virtual Media support, that
allows both local and remote operators to monitor and access multiple servers
from a single console.

Since the KN1108v / KN1116v uses TCP/IP for its communications protocol,
it can be accessed via their IP addresses from anywhere on the LAN, WAN, or
Internet – whether the connecting computer is located down the hall, down the
street, or half-way around the world. Remote operators can log in via their
browser or make use of stand-alone Windows or Java GUI applications. Java
allows the switches to work with JRE (Java Runtime Environment) enabled
operating systems – ensuring multi-platform operability.

The client software allows operators to exchange keyboard, video and mouse
signals with the servers attached to the switches just as if they were present
locally and working on the equipment directly. Up to 32 users can share the
switch’s buses. A Message Board feature allows them to communicate with
each other to facilitate port sharing.

Administrators can handle a multitude of maintenance tasks with ease – from
installing and running GUI applications, to BIOS level troubleshooting, routine
monitoring, concurrent maintenance, system administration, rebooting and
even pre-booting functions.

In addition to TCP/IP connectivity, the KN1108v / KN1116v provides console
ports for a locally attached USB or PS/2 console, serial console, and a Laptop
USB console (LUC) – allowing access and control from the data center as well
as over the Net. Local console operation is easily accomplished either by
entering hotkey combinations from the keyboard with a full screen GUI
display.

Monitoring the installation’s activities couldn’t be easier. A convenient Auto
Scan feature permits automatic switching from port to port at user-specified
intervals, while the Panel Array Mode can display the video output of multi ple
servers at the same time.

The switches feature RJ-45 connectors allowing them to use CAT 5e cable to
link to the servers. This space-saving innovation means that a full 8 or 16 port

1

Chapter 1. Introduction

switch can be conveniently installed in a 1U system rack, and the installation
can take advantage of the internal network wiring built into most modern
commercial buildings.

Setup is fast and easy; plugging cables into their appropriate ports is all that is
entailed. Because the switch intercepts keyboard input directly, there is no need
to get involved in complex software installation routines, or to be concerned
with incompatibility problems.

Since the firmware is upgradeable over the Net, you can stay current with the
latest functionality improvements simply by downloading firmware updates
from our website as they become available.

With its powerful security features, the KVM Over the NET™ switch provides
the fastest, most reliable, most cost effective way to remotely access and
manage widely distributed multiple server installations.

The KN1108v / KN1116v switches have an Adapter ID function that stores
port information like the adapter ID, OS, keyboard language, adapter name,
operation modes and more, so that when you move a KVM Adapter Cable from
one port to another, the switch recognizes the same adapter cable at the new
location. Also, for greater ease of use when moving the adapter cable to another
switch, the adapter ID, OS, keyboard language, adapter name, and operation
modes of the port stay with the adapter.

The KN1108v / KN1116v switches also support advanced virtual medi a
functions, such as mapping USB DVD/CD/hard drives; and other storage
media to a server. Virtual media support allows you to conduct file transfers,
installs applications and OS patches, and perform diagno stics remotely. You
can upgrade your entire installation from a single remote console located
anywhere in the world.

In addition, the KN1108v / KN1116v offers dual IP and dual power supplies
so that if one of the IP or power supplies fails, the second automatically takes
over. In addition to supporting dual power, the KN1108v / KN1116v guards
against power failure from your server room outlets. If your server room has
more than one power source, connecting the KN1108v / KN1116v power
supplies to different power sources is a wise choice. If one of the server room
power supplies loses power, the KN1108v / KN1116v will automatically adjust
the power it draws from the second source to keep functioning.

The KN1108v / KN1116v models are also audio enabled. Microphone and
speakers are supported on the Local Console for the servers; speakers are
supported on the remote users’ computers.

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KVM Over the NET™ User Manual

Features

Hardware

 High port density – RJ-45 connectors for up to 8/16 ports in a 1U housing
 One bus for remote KVM over IP access
 Two 10/100/1000 Mbps NICs for redundant LAN or dual IP operation
 Dual power supplies provide backup, redundancy and reliability
 Supports PS/2, USB, Sun Legacy (13W3), serial (RS-232) connectivity
 Blade server support
 Local console provides PS/2 and USB keyboard and mouse support
 Supports multiplatform server environments: Windows, Mac, Sun, Linux

and VT100 based serial devices

 High video resolution –up to 1600 x 1200 @ 60Hz/ 1920 x 1200* @ 60Hz

(Reduced blanking) for local and remote sessions

Note: 1920 x 1200 (Reduced blanking) only supported by KA7175,

KA7176, and KA7177.

 Monitor and control up to 16 servers on a single level, or control up to 256

servers in a two-level cascade.

Management

 Up to 64 user accounts – up to 32 users simultaneously share the control
 End session feature – administrators can terminate running sessions
 Event logging and Windows-based Log Server support
 Critical system event notification via SMTP email; SNMP trap; and

Syslog auditing

 Firmware upgradeable
 Modem out of band Dial In / Dial Out / Dial Back support
 Third party serial access
 Adapter ID
 Port Share Mode allows multiple users to gain access to a server

simultaneously

 Integration with ALTUSEN CC2000 Management software
 Power Over the NET™ integration for remote power control, plus support

for 3rd party power distribution units (PDUs)

3

Chapter 1. Introduction

Ease-to-Use Interface

 Local Console, Browser, and AP GUIs offer a unified multilanguage

interface to minimize user training time and increase productivity

 Multiplatform client support (Windows, Mac OS X, Linux, Sun)
 Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape)
 Browser-based UI in pure Web technology allows administrators to

perform administrative tasks without the need for Java to be pre-installed

 User can launch multiple Virtual Remote Desktops to control multiple

connected servers from the same login session

 Magic Panel
 Full-screen or sizable and scalable Virtual Remote Desktop
 Panel Array Mode
 Keyboard/Mouse broadcast – user keyboard and mouse input can be

duplicated on all the attached servers.

Advanced Security

 Remote authentication support: RADIUS, LDAP , LDAPS, and MS Active

Directory

 Advanced security features include password protection and advanced

encryption technologies – 1024 bit RSA; 56 bit DES; 256 bit AES; and
128 bit SSL

 Flexible encryption design allows users to choose any combination of 56-

bit DES, 168-bit 3DES 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video, and virtual media data encryption

 Support for IP/MAC Filter
 Supports strong password protection
 Configurable user and group permissions for server access and control
 Local and remote access logged and authenticated
 Automated CSR creation utility
 Third party CA certificate import support

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KVM Over the NET™ User Manual

Virtual Media

 Virtual media enables file applications, OS patching, software installation

and diagnostic testing

 Works with USB enabled servers at the operating system and BIOS level
 Supports DVD/CD drives, USB mass storage devices, PC hard drives and

ISO images

Virtual Remote Desktop

 Video qu ality and video t olerance can be adjusted to optimize data transfer

speed; monochrome color depth setting, threshold and noise settings for
compression of the data bandwidth in low bandwidth situations

 Full screen or scalable video display
 Message Board for communication among remote users
 Mouse DynaSync™
 Keyboard pass through support
 Exit Macros support
 On-screen keyboard with multilanguage support
 BIOS-level access

V-Series Exclusive

Features found only with the V-Series KVM Over the NET™ switches include
the following:

 Audio – a microphone and speakers are supported on the Local Console;

speakers (only) are supported on the remote user computers.

 Dual power supply support – Log and UI reflect the power status
 Virtual Media support

5

Chapter 1. Introduction

System Requirements

Remote User Computers

Remote user computers (also referred to as client computers) are the ones the
users log into the switch with from remote locations over the internet (see
Terminology, page xv). The following equipment must be installed on these
computers:

 For best results we recommend computers with at least a P 4 2 GHz

processor, with their screen resolution set to 1024 x 768.

 Browsers must support 128 bit SSL encryption.
 For the Log Server, you mus t have the Micros oft Jet O LEDB 4.0 or hi gher

driver installed.

Servers

Servers are the computers connected to the switch via KVM Adapter Cables
(see Terminology, page xv). The following equipment must be installed on
these servers:

 A VGA, SVGA or multisync port
 For USB KVM Adapter Cable Connections: a T y pe A USB port and USB

host controller

 For PS/2 KVM Adapter Cable Connections: 6-pin Mini-DIN keyboard

and mouse ports

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KVM Over the NET™ User Manual

KVM Adapter Cables

 Cat 5e (or higher) cable is required to connect the KN1108v / KN1116v to

the KVM Adapter Cables (see page 19).

 The following KVM Adapter Cables are required for use with the

KN1108v / KN1116v:

Function Module

Connect to devices with PS/2 ports KA9120 / KA7120
Connect to devices with USB ports

(All platforms – PC, Mac, Sun)
Connect to Sun Legacy Computers KA9130 / KA7130
Connect to serial based devices KA9140 / KA7140*
Connect to devices with USB ports and virtual

media support
Connect to devices with USB ports, virtual

media and audio support
Connect to devices with USB ports, virtual

media and smart card reader support.

KA9170 / KA7170

KA7175

KA7176

KA7177

* KA7140 not currently supported.

7

Chapter 1. Introduction

Operating Systems

 Supported operating systems for remote user computers include Windows

2000 and higher, and those capable of running the Java Runtime
Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

 Supported operating systems for the servers connected to the switch’s

ports are shown in the table, below:

OS Version

Windows 2000 and higher
Linux RedHat 7.1 and higher

Fedora Core 2 and higher
SuSE 9.0 and higher
Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 4.2 and higher

Sun Solaris 8 and higher
Novell Netware 5.0 and higher
Mac OS 9 and higher*
DOS 6.2 and higher

Browsers

Supported browsers for users that log into the KN1108v / KN1116v include the
following:

Browser Version

IE 6 and higher
Chrome 8.0 and higher
Firefox Windows 3.5 and higher

Linux 3.0 and higher

Safari Windows 4.0 and higher

Mac 3.1 and higher
Opera 10.0 and higher
Mozilla Windows 1.7 and higher

SUN 1.7 and higher
Netscape 9.0 and higher

* See Mac Systems, page 222, for further information.

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KVM Over the NET™ User Manual

2

6

8

5

1 3

7

4

2

6

8

5

1 3

7

4

Components

KN1108v Front View

KN1116v Front View

9

Chapter 1. Introduction

No. Component Description

1 Power LED Lights when the unit is powered up and ready to operate.
2 Port LEDs The Port LEDs provide status information about their

corresponding KVM Ports.

 GREEN: The computer attached to the port is On Line.
 RED: The computer attached to the port is Selected (has KVM focus).
 GREEN + RED (ORANGE): The computer attached to the port is On

Line and Selected.

The LEDs are steady under normal conditions. A LED will flash
at half second intervals, however, when its corresponding port
is accessed under Auto Scan Mode or Skip Mode.

3 LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.

 RED: 10 Mbps
 RED + GREEN (ORANGE): 100 Mbps
 GREEN: 1000 Mbps
 Flashes to indicate that the switch is being accessed over the Net.

4 Laptop USB

Console Port

5 USB Ports A USB keyboard and mouse can plug in here. This can either

6Reset SwitchNote: This switch is recessed and must be pushed with a small

This mini-USB port allows a laptop to be connected for local
access and control. See Laptop USB Console Login, page 48
for further details.

be in place of, or in addition to, plugging a keyboard and mouse
into the ports on the rear panel. This port can also be used to
connect USB storage peripherals (CD/DVD, HD, flash drives,
etc.) on the V series switches.

object such as the end of a paper clip, or a ballpoint pen.

 Pressing and releasing this switch when the unit is running

performs a system reset.

 Pressing and holding this switch in for more than three

seconds when the unit is running resets its configuration to

the factory default settings.

Note: This does not clear User Account information. SeeClear Login

Information, page 246, for information on clearing user

account information.

 Pressing and holding this switch while powering on the

switch returns the unit to its factory default firmware level,
rather than the firmware version that the switch has been
upgraded to. This allows you to recover from a failed
firmware upgrade and gives you the opportunity to try
upgrading the firmware again.

Note: This operation should only be performed in the event of a

firmware upgrade failure that results in the device becoming
inoperable.

7 Audio Ports Speakers and microphone plug in here.
8 Port Switching

Buttons

 Press PORT DOWN to switch from the current port to the

previous port on the installation.

 Press PORT UP to switch from the current port to the next

port on the installation.

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KVM Over the NET™ User Manual

1 2 3 4

8 9 10 11

1 2 5

6 7

1 2 3 4

8 9 10 11

1 2 5

6 7

KN1108v Front View

KN1116v Rear View

11

Chapter 1. Introduction

No. Component Description

1 Power Sockets The power cables plug in here.
2 Power

Switches

3 PON Port This connector is provided for a Power over the Net™

4 Secondary

Serial Port

5 Secondary LAN

Port

6 Grounding

Terminal

7 Modem Port For dial in connection should the unit be unavailable over

8 Primary Serial

Port

9 Primary LAN

Port

10 Local Console

Port(s)

11 KVM Ports The Cat 5e cables that link the unit to the KVM Adapter

This standard slide switch powers the unit on and off.

(PON) unit which allows servers attached to the KVM Over
the NET™ switch to be booted remotely over the net.

See Single Stage Installation, page 19, step 6 for
installation details. Contact your dealer for more information
regarding PON units.

This port is provided to connect to legacy serial devices via
an SA0142 adapter.

The cable that connects the unit to the backup network
interface (10/100/1000 Mbps) plugs in here.

The wire used to ground the unit connects here.

the network. See Single Stage Installation, page 19, step 7
for installation details.

This port is provided to connect to legacy serial devices via
an SA0142 adapter.

The cable that connects the unit to the primary network
interface (10/100/1000 Mbps) plugs in here.

The unit can be accessed via a local console as well as over
the Net. The local console devices (keyboard, monitor and
mouse), plug in here. Any combination of USB and PS/2
keyboards and mice can be used.

Note: For the KN2124v, KN2140v, KN4124v and the
KN4140v units, use the 5-in-1 cable supplied with the
package to connect your console devices to the unit.

Cables (which connect to the servers), plug in here.

12

Chapter 2

1. Important safety information regarding the placement and
grounding of this device is provided on page 209 and onwards.
Please review it before proceeding.

2.

Make sure that the power to any device that you connect to the
installation has been turned off. You m

ust unplug the power cords

Hardware Setup

Overview

For convenience and flexibility that allows mixing the PS/2 and USB
interfaces, as well as multiple platforms, the KVM Over the NET™ switch
design utilizes KVM Adapter Cables, that serve as intermediaries between the
switch and the connected devices (refer to the installation diagram on p. 16).

A separate KVM Adapter Cable is required for each server or device
connection. The model numbers of the Adapters are given in the KVM Adapter
Cables section, page 7.

Before You Begin

13

Chapter 2. Hardware Setup

Stacking and Rack Mounting

The KVM Over the NET™ switch can be stacked on the desktop or rack
mounted in a variety of ways. The following sections take you through the
procedures for each method.

Stacking

The KVM Over the NET™ switch can be placed on any appropriate level
surface that can safely support its weight plus the weight of its attached cables.
To place the switch, or to stack units if you are daisy-chaining them, remove
the backing material from the bottom of the rubber feet that came with your
package, and stick them onto the switch’s bottom panel at the corners, as
shown in the diagram, below:

Note: T o ensure adequate ventilation, allow at least 5.1 cm on each side, and

12.7 cm behind the unit for power cord and cable clearance.

14

KVM Over the NET™ User Manual

Phillips head hex
M3 x 8

Rack Mounting

The KVM Over the NET™ switch can be mounted in a 19" (1U) rack. The
mounting brackets can screw into either the front or the back of the unit so that
it can attach to the front or the back of the rack.

Rack Mounting - Front

To mount the unit at the front of the rack, do the following:

1. Remove the two screws at the front of the unit.

Phillips head hex
M3 x 6

2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit
to screw the rack mounting brackets into the front of the unit.

15