AltiGen 4.5 Manuals Quick Installation - Guide

Universal Quick Install Guide
Quantum and Triton Boards

Use this guide to install Quantum boardsandTriton class telephonyboards,
includingTritonVoIP,TritonAnalogExtension,TritonAnalogTrunk(LSandLS/
GS),Triton Resource,TritonT1/PRI,and TritonT1/E1 PRI, whichare all different
boards with common installation procedures.

MVIPBUSTerminationSwitch

MVIP Connector

Board Silhouette

Power Cable

Minimum System Requirements

• IBM/PC AT compatible system with adequate number of full-sizeISA and PCI

slots

• Windows NT Server 4.0 with Service Pack 6A or Windows 2000 Server

Recommended AltiServ System Configurations*

Number of

Quantum and/

or Triton

Boards per

System

1–3
4–6

7–16+

*Individualrequirementsmay vary dependingon particularapplications.Please contact AltiGen SalesEngineering
or Technical Support for assistance in selecting the most appropriate system configuration for your installation.

Individual Board Power

Quantum 1.6A 1.4A ISA
Triton Analog Extension 1.6A 1A PCI
Triton Analog TrunkLS/GS 1.6A 0.25A PCI
Triton Analog TrunkLS 1.6A 0 PCI
Triton T1/PRI 1.6A 0 PCI
Triton T1/E1 PRI 1.6A 0 PCI
Triton VoIP 1.6A 0 PCI
Triton Resource 1.6A 0 PCI

CPU Memory Power Supply Hard Disk

333 MHz 128 MB Single300W IDE/SCSI 15A 6A or better
700 MHz 256 MB Single400W or

850+ MHz 512 MB Dual400Wload

Board 5V 12V Slot Type

Dual400W load
sharing
recommended

sharing required

Controller

IDE ATA-100/

IDE ATA-100/

5V Requirement 12V

SCSI

SCSI

Requirement

20A 16A

40A 20A

Supported Board/Software Guidelines

Board OE 3.5 OE 4.0 OE 4.OA OE 4.0i OE 4.5

Quantum Yes Yes Yes No Yes
Triton Analog Extension No Yes Yes Yes Yes
Triton Analog Trunk No No Yes Yes Yes
Triton T1/PRI Yes Yes Yes No Yes
Triton T1/E1PRI No No No Yes Yes
TritonVoIP-8 No Yes Yes Yes Yes
TritonVoIP-4 Yes Yes Yes Yes Yes
Triton Resource No Yes Yes Yes Yes

Installation Procedures

Physical Board ID Arrangement

Each board has its own set of board IDs.It is recommended that you assign each
board a unique ID.

• Quantum 0–F (ID“0” cannot be used in Windows 2000 server)

• Triton T1/PRI 0–3 (0–5 is only supported in OE 4.5)

• Triton T1/E1 PRI 0–3 (0–5 i s only supported in OE 4.5)

• Triton Resource 0–1

• Triton VoIP 0–5

• Triton Analog Extension (12 extensions) 0–F

• Triton Analog Trunk 0–F

MVIP Clock and Termination

Note: Termination point is not related to board ID.

1. Always terminateboth ends of the MVIP bus by closingthe MVIP bus switch
on the end point boards, regardlessof the type of boards in the system. All other
boards should be set in the open position. Do not have any board terminated in
the middle of the MVIP bus, as this will cause an MVIP busclocking error.

2. Run the MVIPbus test tool every time you add or removenew boards.

Configuration Tip

If your system has multiple T1/PRI or T1/E1 PRI boards, always use the board
connected to the CO as MVIP clock reference. Ensure that your system is not
referenced to the T1 or T1/E1 PRIboardthat is not connectedto the CO. This may
require changing the MVIP clock settingfrom automatic to manual, and selecting
the board number connected to the CO currently in service.

Note: Handle the boards with care, and use the appropriate electrostatic

discharge(ESD) protection. Mishandling can cause damage to the
boards.

All Triton PCI Family and Q uantum Boards

Note: CPU can be placed anywhere.

Individual Board Characteristics

Quantum Boards (ISA)

Models:

ALTI-CD0408UD-SPH001 4 Trunks, 8 Extensions
ALTI-CD0804UD-SPH001 8 Trunks, 4 Extensions
ALTI-CD0012UD-SPH001 12 Extensions
ALTI-DID0408UD-SPH001 4 DID Trunks, 8 Extensions

Each board has six voice channels, so six ports can listen to voicemail
simultaneously.One port will remain activeeven if the system has a power failure.

The I/Oswitch is factory preset as shown below. Change this setting only ifthere is
a hardwareconflict.

Connection Options

Thereare3 connection optionsfor connectingQuantum/Triton boardstotrunksand
extensions:

1. 12 Ports Bridging Adapter

2. 66 Punch Down Block w ith 50-PinT elco Female Connector

3. Patch Panel with 50-Pin Telco Female Connector

Triton Analog Extension Board (PCI)

Model: ALTI-TTAS-12 12 Extensions

Dedicated voice channel for every extension port and FSK-only message waiting.

LED Indicators

LED 1B LED 1A Status

ON ON 5V i s OK; 12V is OK – normal operation

OFF OFF Powercable not plugged in

ON OFF 5V less than 4.5V but more than 3V – bad PC 5V

OFF ON 12V less than 9V – bad PC 12V power

LED 2, located near the 12V connector, is a red LED for diagnostic purposes. If
it is ON, the fuse is blown.

power

Audio Input

The audio input and first extensionshare the same physicalport. The firstextension
port cannot be used as a physical extension when this board is assigned as a music
on hold input board. The audio input port is a 3.5mm phone jack connector, with a
20k ohm impedance.

TritonAnalogTrunkBoardLS/GSandLS(PCI)

This board comes in two models:Loop Start/GroundStart (LS/GS)and Loop Start
only(LS).It supports12 analog trunks andoffersFSK CallerID receiving,Centrex
flash,andvoice/silence activatedanswersupervision.Thisboardis also compatible
with majorPCI chassis vendors.

Models

ALTI-TTAT-12GS 12 Trunks—Loop Start/Ground Start
ALTI-TTAT-12 12 Trunks—Loop Start

LS/GS LED Indicators* LS LED Indicators

LED 1B LED 1A Status LED 1B LED 1A Status

ON ON Normal ON ON Normal

OFF O FF No power to board OFF O FF No +5V or less than

ON OFF No +5V or less than

OFF ON No +12V or less than

*LED 2, located on the board, is a red LED for
diagnostic purposes. If it is ON, the fuse is blown.

4.1V

9.2V

4.1V

Triton T1/PRI PRI and T1/E1 PRI Boards (PCI)

Models:

ALTI-TTT1-1 Software enabled for T1/PRI support. Delivers 24

ALTI-T1E1-1 1 T1, 1E1, or 1 PRI

Green LED RedLED Status

OFF OFF No power

ON OFF Normal operation

OFF ON No signal

ON Flashing Faulty signal with frame

OFF Flashing Faulty signal without frame

Alternating Alternating Frame slips in normal operation

*Faulty signals include the following: yellow alarm, bipolar violation, or frameerror.

Installing Channel Service Unit (CSU) to the Triton T1 or T1/E1 /PRI Board

1. ConnecttheCSU(AdtranmodelT1CSUACEusedasanexample)totheT1/
PRI or T1/E1PRI board using an RJ-48Cor RJ-48X cable.

2. Connect the CSU to the network termination box using an RJ-48C or RJ-48X
cable.

channels of call processingand 24 full voicemail
ports.

LED Indicators

synchronization*

synchronization

AltiGen T1 Socket (RJ-48)

Pin 1=Receive Ring (INPUT)
Pin 2=Receive Tip (INPUT)
Pin4=TransmitRing(OUTPUT)
Pin 5=TransmitTip (OUTPUT)

Refer to your CSU manufacturer’s manual for the proper pinout.

Triton VoIP Board (PCI)

Models:

ALTI-TTIP-8 8 port board
ALTI-TTIP-4 4 port board

Triton Resource Board (PCI)

Model: ALTI-TTRS-12

This board enables call center supervisors to barge in or silently monitor
conversations.Up to two ResourceBoards can be installedin one system.Up to 12
simultaneous supervisor silent monitoring or barge-in sessions are supported for
each board.

Technical Support

End users

Contact your authorized AltiGen Dealer.

Authorized AltiGen Dealers

Call AltiGen TechnicalSupport at 510-252-9712 x 410
Send email to: [e-mail]
Pleaseprovide the following informationso the supportrepresentative can provide

fast serviceand a solution toyour problem:
Dealer Name - ID# __________________________________________________
End User Name ____________________________________________________
Location __________________________________________________________
Credit Card (if required) __________________________ Expiration___________
Serial #____________________________________________________
AltiWare Release #_______________
Server HW : CPU__________Memory__________Hard Drive________________
Number of AltiGen boards installed:

Quantum______________Triton___________________
Description of the problem:

02/02 PN 4200-0000