Allworx Setting Up Your Phones User Manual

Setting up

Your Phones

InSciTek Microsystems
635 Cross Keys Park
Fairport, NY 14450
585-421-3850

Table of Contents

Setting up Your Phones ............................................................................................................................. 1

How to Add an Analog Handset ................................................................................................................ 2

How to Add a SIP Handset........................................................................................................................ 3

How to Add a User and Assign an Extension ........................................................................................... 4

How to Add a System Extension ............................................................................................................... 6

How to Set up or Change Call Routing .....................................................................................................8

How to Define the Outside Lines............................................................................................................. 12

Setting Up Your Phones

Setting up Your Phones

You’re ready to set up the phones for users on the Allworx system. To do this, you’ll:

• Add Analog or SIP handsets

• Add the Users and assign extensions

• Add System Extensions

• Set up or Change Call Routing

• Define the Outside Lines

You’ll need this much time

Setting up your phones on the Allworx system will take about an hour.

Gather This Information

You’ll need the following information:

• The types of phone (analog or SIP) your company will be using.

• A list of users and the extensions you would like for each to have.

• A list of preferences of how users would like their calls routed according to their

presence (location, activity, status of phone, etc.)

• A list of system extensions (such as phones in conference rooms, break rooms, etc.)

Before You Begin

Install the Allworx hardware.

• Mount the server where it will reside.

• Plug in the power cable.

• Plug in the phone line(s) from the service provider. These lines may be Central Office

(CO) or Direct Inward Dialing (DID) lines.

• Plug in the handset for each user.

• Plug in the Ethernet cable for your PC into one of the LAN ports.

Prepare to send information to users about their Usernames and passwords, and extensions.

1

How to Add an Analog Handset

1. Expand Phone System and click Handsets.

Setting Up Your Phones

Handsets page

2. Make sure that the analog handset is plugged into an analog port (4 – 16) on the Allworx server.
It’s a good idea to plug the first phone into port 16, the next one into port 15, etc, working
backwards toward port 4. Lift the receiver so that the phone is “off hook.” Click Scan for New.

Scan For New Handsets page

3. The handsets you plugged in will appear on the Handsets page.

4. Hang up the receiver.

2