Allworx Server 5-1 2-6 Service Manual

RELEASE NOTES – EXTERNAL DISTRIBUTION

Allworx 5.1 Release Notes

(Server 5.1.2.6)

(Client 5.1.0.3)

(OfficeSafe 5.1.0.3)

Installation Tips

1) It is valid to upgrade from any previous customer release to this Allworx 5.1 release.

2) You should never directly downgrade a server disk with older software than is already

installed. You should wipe the disk, and then install the older release directly.

3) Allworx phones must be rebooted after installation of this software version to obtain their

new code. Note: Allworx phones will not allow you to downgrade software.

4) If an Allworx IP phone is reporting a Config/Init Error, then restore factory defaults and

allow the phone to reboot. This should only be necessary if the phone was previously being
used with 4.6 release or older. However, if the station was manually configured to an
improper network or boot server configuration, that may also prevent it from working as
well.

Allworx Server
Defects Resolved since release 5.1.0.14

1. Title: Phone leaks RTA resources when Parked/Queued calls are retrieved
Tracking: Bugtrack 2539
Issue summary and symptoms: The phone could be the recipient of 7 attended transfers

before it would no longer make/receive calls due to lack of audio resources. The attended
transfers include park retrieval and queue retrieval.

Action required by admin or user: None.

2. Title: User returned to Handset page after 'Backup Now' from Web Admin
Tracking: Bugtrack 2534
Issue summary and symptoms: After performing an Office Safe/Backup Now from Web

Administration>Maintenance>Office Safe, user was returned to Handset Page instead of Office
Safe page.
Action required by admin or user: None

RELEASE NOTES – EXTERNAL DISTRIBUTION

Contact 866 255 9679 option 3 for further details

Last Edit by KJW 4/18/2005

Page 1 of 5

RELEASE NOTES – EXTERNAL DISTRIBUTION

3. Title: Analog calls to SIP devices that respond with G.729 as preferred no longer fail.
Tracking: Bugtrack 2527
Issue summary and symptoms: Analog handset or CO line calls that are directed to a SIP

device (e.g. Asterisk Proxy server) that responds with G.729 codec preferred do not complete.
Additionally, the call resources are not cleaned up when this occurs (e.g. quickly max out
WAN calls). For SDP responses that are non-compliant with RFC 3264, the selected media
will be chosen from the first common codec based on the preference list in the initial SDP
offer.

Action required by admin or user: None.

4. Title: Removed “Alert-Info” SIP header from all SIP methods except INVITEs to Allworx

phones

Tracking: Bugtrack 2528
Issue summary and symptoms: Use of “Alert-Info” header caused call setup problems

with certain SIP Gateway and Proxy Service providers. Allworx discontinued used of this
header outside of communications with Allworx 9102 and 9112 sets.

Action required by admin or user: None.

5. Title: Fixed queue exit (via timeout, lack of key, or DTMF).
Tracking: Bugtrack 2503
Issue summary and symptoms: Specific to the Call Queue feature. When a Caller in

Queue presses 0 while in the Queue the call would follow the route of Operator instead of
designated timeout call route for the Que. Same problem would occur if the caller waited in
Queue until the Call Queue timeout was reached.

Action required by admin or user: None.

6. Title: New echo canceller installed in phone DSP to remove speaker phone echo and

howling and instability.

Tracking: Bugtrack 2462
Issue summary and symptoms: Speakerphone calls between 9112 sets were prone to

excessive echo on hands free calls; calls in which the 9112 observed excessive audio packet
jitter or loss sometimes caused the phone to lock-up.

Action required by admin or user: None.

7. Title: Fixed corruption that could occur in Allworx Handset Configuration Page.
Tracking: Bugtrack 2485
Issue summary and symptoms: Handsets that contained added call appearances (beyond

the two used in the template) were corrupt and the configuration displayed with formatting
errors.
Action required by admin or user: Handsets that contain added call appearances and
exhibit formatting problems should be deleted and re-added. Upgrading to the 5.1.2.6 release
will not repair the underlying data corruption.

RELEASE NOTES – EXTERNAL DISTRIBUTION

Contact 866 255 9679 option 3 for further details

Last Edit by KJW 4/18/2005

Page 2 of 5