RELEASE NOTES – EXTERNAL DISTRIBUTION
Allworx 5.1 Release Notes
(Server 5.1.2.6)
(Client 5.1.0.3)
(OfficeSafe 5.1.0.3)
Installation Tips
1) It is valid to upgrade from any previous customer release to this Allworx 5.1 release.
2) You should never directly downgrade a server disk with older software than is already
installed. You should wipe the disk, and then install the older release directly.
3) Allworx phones must be rebooted after installation of this software version to obtain their
new code. Note: Allworx phones will not allow you to downgrade software.
4) If an Allworx IP phone is reporting a Config/Init Error, then restore factory defaults and
allow the phone to reboot. This should only be necessary if the phone was previously being
used with 4.6 release or older. However, if the station was manually configured to an
improper network or boot server configuration, that may also prevent it from working as
well.
Allworx Server
Defects Resolved since release 5.1.0.14
1. Title: Phone leaks RTA resources when Parked/Queued calls are retrieved
Tracking: Bugtrack 2539
Issue summary and symptoms: The phone could be the recipient of 7 attended transfers
before it would no longer make/receive calls due to lack of audio resources. The attended
transfers include park retrieval and queue retrieval.
Action required by admin or user: None.
2. Title: User returned to Handset page after 'Backup Now' from Web Admin
Tracking: Bugtrack 2534
Issue summary and symptoms: After performing an Office Safe/Backup Now from Web
Administration>Maintenance>Office Safe, user was returned to Handset Page instead of Office
Safe page.
Action required by admin or user: None
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3. Title: Analog calls to SIP devices that respond with G.729 as preferred no longer fail.
Tracking: Bugtrack 2527
Issue summary and symptoms: Analog handset or CO line calls that are directed to a SIP
device (e.g. Asterisk Proxy server) that responds with G.729 codec preferred do not complete.
Additionally, the call resources are not cleaned up when this occurs (e.g. quickly max out
WAN calls). For SDP responses that are non-compliant with RFC 3264, the selected media
will be chosen from the first common codec based on the preference list in the initial SDP
offer.
Action required by admin or user: None.
4. Title: Removed “Alert-Info” SIP header from all SIP methods except INVITEs to Allworx
phones
Tracking: Bugtrack 2528
Issue summary and symptoms: Use of “Alert-Info” header caused call setup problems
with certain SIP Gateway and Proxy Service providers. Allworx discontinued used of this
header outside of communications with Allworx 9102 and 9112 sets.
Action required by admin or user: None.
5. Title: Fixed queue exit (via timeout, lack of key, or DTMF).
Tracking: Bugtrack 2503
Issue summary and symptoms: Specific to the Call Queue feature. When a Caller in
Queue presses 0 while in the Queue the call would follow the route of Operator instead of
designated timeout call route for the Que. Same problem would occur if the caller waited in
Queue until the Call Queue timeout was reached.
Action required by admin or user: None.
6. Title: New echo canceller installed in phone DSP to remove speaker phone echo and
howling and instability.
Tracking: Bugtrack 2462
Issue summary and symptoms: Speakerphone calls between 9112 sets were prone to
excessive echo on hands free calls; calls in which the 9112 observed excessive audio packet
jitter or loss sometimes caused the phone to lock-up.
Action required by admin or user: None.
7. Title: Fixed corruption that could occur in Allworx Handset Configuration Page.
Tracking: Bugtrack 2485
Issue summary and symptoms: Handsets that contained added call appearances (beyond
the two used in the template) were corrupt and the configuration displayed with formatting
errors.
Action required by admin or user: Handsets that contain added call appearances and
exhibit formatting problems should be deleted and re-added. Upgrading to the 5.1.2.6 release
will not repair the underlying data corruption.
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8. Title: Auto-attendant answers with work hours prompt when no work hours are specified.
Tracking: Bugtrack 2466
Issue summary and symptoms: For days of the week where no work hours were defined
(typical Saturday or Sunday) the AA presented the work hours greeting to callers.
Action required by admin or user: None.
9. Title: PFKs mapped to speed-dial numbers now appear on phone.
Tracking: Bugtrack 2470
Issue summary and symptoms: System speed dials programmed on the server and
assigned to a 9112 key could be configured but would not work.
Action required by admin or user: None.
10. Title: A limit of 10 TCP ports can be exposed through the DMZ of the NAT/Firewall.
Tracking: Bugtrack 2476
Issue summary and symptoms: Allworx security web admin page for port forwarding
implied an unlimited number of TCP ports may be forwarded to hosts on the LAN. There is a
limit to the number of TCP ports; 10. Port mapping rules added beyond this number were
simply ignored and the user had no knowledge this has occurred. Port forwarding clarification
was added to the security page.
Action required by admin or user: None.
Functional Changes/Enhancements Made Since 5.1.0.14
1. Title: Obsolete IP20 phones can no longer be upgraded at customer sites.
Change/Enhancement: Support for the Allworx IP20 handset has been discontinued. New
IP20 sets connected to the 10X server will no longer be able to download firmware necessary
for initial configuration. IP20 sets already in use will not be affected by this change.
Action required by admin or user: Users should purchase the Allworx 9102 and 9112 sets
when new telephones are required.
2. Title: Enabled Caller-ID display for calls pulled from queues or retrieved from parking
service.
Change/Enhancement: The Caller ID info for a call delivered via a Call Queue was not that
of the caller. Instead, the queue's description and retrieval phone number were delivered (i.e.
Technical Support, 4411). This change enables Caller ID information to be delivered on calls
from a queue.
Action required by admin or user: None.
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3. Title: Enable BLF relay agent changes among multiple 9112 phones behind a firewall
Change/Enhancement: If more than one remote phone was behind a NAT/firewall, the
first phone booted becomes the "registered" Busy Lamp Field (BLF) relay agent for that remote
subnet. If the designated phone became inactive, other phones did not receive BLF update
information. This update allows the designated phone to change and remote phones continue to
receive BLF updates.
Action required by admin or user: None.
4. Title: Key-system-only phones (no call appearances) now use intercom slot for calls.
Change/Enhancement: When an Allworx phone was setup in Key System mode with no
call appearances, it was not possible to call the phone from an analog handset. A change was
made which allows calls from analog phones to ring in using the phone’s intercom channel.
Action required by admin or user: None.
5. Title: Outbound calls to SIP proxies now get ring back when any response is received from
the proxy (includes 100 trying) to prevent timeouts.
Change/Enhancement: Outbound calls to SIP proxy services could timeout after 10
seconds if the service did not return a "180 ringing" response to the Allworx. To be more
compatible with service providers as change was made such that any 1xx response from a SIP
proxy/gateway is now considered as a ringing response. Timeout is then extended to 99 rings
for outbound calls.
Action required by admin or user: None.
6. Title: Added queue extensions (440x, 441x) to phone features web page
Change/Enhancement: Phone Features page accessible from the Allworx 10X intranet site
was updated. Dial plan extensions 440x and 441x were added; these extensions are used to
manually place or retrieve a call from an assigned call queue.
Action required by admin or user: None.
7. Title: Removed the Cisco SIP firmware from the server
Change/Enhancement: Allworx 10X will no longer check for the presence of valid SIP
firmware on supported Cisco model telephones. Models 7905, 7912, 7940 and 7960 will
continue to be supported with TFTP download of necessary configuration text files. Phones
already in use on the Allworx server will not be affected.
Action required by admin or user: Continue to purchase and use compatible Cisco
phones that already contain requisite SIP firmware; consider use of Allworx 9102/9112 to
expand functionality beyond capabilities offered through Cisco models.
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Allworx Communications Center
Defects Resolved: None. No changes to 5.1.0.3.
Functional Changes/Enhancements Made: None. No changes to 5.1.0.3.
OfficeSafe
Defects Resolved: None. No changes to 5.1.0.3.
Functional Changes/Enhancements Made: None. No changes to 5.1.0.3.
RELEASE NOTES – EXTERNAL DISTRIBUTION
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