ALLWORX SYSTEMS
System administration
We take the stress out of your system administrator’s job with
easy-to-use software and plenty of power to customize the phone and
data network. This web-based tool is included with each Allworx system,
allowing remote or on-site administration, and saving you time and money.
“We’ve become fluent on the
system very, very quickly.”
Audit PIN Codes. Manage Audit PIN
Codes restricting external calls.
Auto Attendants. Manage Auto
Attendant greetings and messages.
Call Monitors. Defi ne names for
monitors whic h e nable incoming
calls to directly ring groups of phones.
Call Queues. Manage the behavior
of multiple call queues.
Conference Bridges. Manage
conference bridge details for the
Allworx 6x and Allworx 24x.
Dial Plan. Defi ne how the system
routes outbound calls.
Extensions. Add, modify, or delete
extensions that callers can dial.
Handsets. Manage analog phones,
SIP phones, fax machines, etc.
Outside Lines. Manage CO lines,
trunk lines, DID lines, SIP gateways,
SIP proxies, or remote Allworx.
Daniel Saltzman, President, Glass Fab
Network
Configuration. Manage the system
Network confi guration. Confi gure
the Network Mode as a LAN host,
standard router, NAT/fi rewall, or
NAT /fi rewall with steal th DMZ.
Other network confi gurations available here include LAN and WAN
addresses and subnet masks, fi rewa ll,
network Gateway, Host Name and
full y qu a lifi ed Domain Name (D N S ).
Digital Lines. Manage the system’ s
T1/PRI settings (Allworx 24x only).
Static Routes. Display the system’s
Network Static Routes.
VPN. Manage the system’s Virtual
Private Network settings.
Paging. Manage multiple paging zones:
add/remove handsets from up to 10 zones.
Speed Dial. Manage company or systemwide Speed Dial numbers used from any
phone.
ReportsPhone System
Call Details. Display the Call Details
report and start or stop call logging.
The Call Details report contains
the start time, duration, caller, and
destination of every call placed on
the system.
Configuration. Display report of
system confi guration settings.
Digital Lines. Display state of system’s
T1/PRI settings (Allworx 24x only).
Live Calls. Display current live calls
in a new window, with either manual
or auto refresh.
System Events. Display system
events, with useful information for
Allworx Customer Support.
Users. Display information about all
system users, such as total number of
messages and folders, storage space
used, and information about the
number of emails and voicemails in
the user’s inbox.
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System administration
Continued from front
Business
Contact Information. Display or
modify business contact information
(name, address, phone number, etc.).
Message Aliases. Manage email
and voicemail aliases used to
facilitate message distribution to
internal users and external email
addresses.
Users. Add, modify, or delete system
user information; display a list of
system users with their primary
extension and login names.
Work Hours. Modify hours the
business is open each day of the
week or during holidays; display the
business hours. The Auto Attendant
uses this information to select the
appropriate greeting to play when
it answers a call. System extensions
can follow different routes based on
open and closed hours.
Servers
DHCP. Manage the DHCP server,
including TCP/IP addresses.
DNS. Manage the DNS server,
including mode of operation,
external primary and secondary
DNS servers, explicit mapping of
hostnames to TCP/IP addresses and
DNS cache.
Email. Manage the email server,
including SMTP and POP3 email
servers, and email queue.
File. Manage fi le server settings,
including Microsoft Windows
Workgroup name (Allworx 10x only ).
VOIP. Manage VOIP server settings
to control communication with local
and remote IP phones.
Web. Manage web server settings to
control the HTTP server (internal
and external websites).
Maintenance
Backup. Manage Offi ceSafe
settings, including backup frequency
and PC settings.
Feature Keys. Manage Feature Keys
to enable additional capabilities,
such as VPN.
Restart. Initiate restart; options
include normal restart, restart with
factory defaults restored, or restart in
safe mode.
Time. Manage time settings,
including automatic update, time
zone and Daylight Savings Time.
Too ls. Display network diagnostic
and advanced troubleshooting tools.
Update. Display the system update
settings, including instructions
for updating the system to a new
version.
Administration checklist
The Allworx Install Checklist walks you through a recommended set of steps
in a standard Allworx installation. The checklist can be completed in multiple
sessions, so if you’re interrupted the Allworx saves your progress and you can
resume later from the same point.
The checklist opens in a web browser window and is linked to the System
Administration software, allowing you to click through to the proper screen
to complete the current action. For example, step #2 reads “Set time on
server”, and the clickable link next to it opens a browser window with the
Maintenance–>Time screen. Set the server time, check off step #2, and
move on. It’s easy! Several steps are optional, depending on your specifi c
equipment, and others are directions to check the phone system by placing
inbound and outbound calls, training employees and so on.
The checklist ensures that you to take all the steps necessary to get your
Allworx system up and running, and makes it easy for you to keep track of
your progress.
For more detailed information, call 1-866 -ALLWORX and request the Allworx System Product Specifi cation Sheet.
© 200 6 InSciTek Mic rosystems, Inc. All r ights reserved. A llworx is a registere d trademark of InSc iTek Microsyste ms. All other names ma y be tradema rks or registered tra demarks of th eir respec tive owners .
Toll Free 1- 86 6 -ALLWOR X • 5 85 - 421-3 850 • w ww.allwor x.c om
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