Allworx 9202E User Manual
Allworx
®
Phone Model 9202E User Guide
Updated May 21, 2014
Allworx® Phone Model 9202E User Guide
Allworx Phone Model 9202E User Guide
©2014 Allworx Corp, a Windstream company. All rights reserved. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopy, recording, or otherwise without the prior written permission
of Allworx Corp.
Software in this product is Copyright 2014 Allworx Corp, a Windstream company, or its vendors.
All rights are reserved. The software is protected by United States of America copyright laws
and international treaty provisions applicable worldwide. Under such laws, the licensee is
entitled to use the copy of the software incorporated with the instrument as intended in the
operation of the product in which it is embedded. The software may not be copied, decompiled,
reverse-engineered, disassembled, or otherwise reduced to human-perceivable form. This is
not the sale of the software or any copy of the software; all right, title, ownership of the software
remains with Allworx or its vendors.
Page ii +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
Contents
Introduction .......................................................................................... 1
Setup ..................................................................................................... 3
Connect the Phone .........................................................................................3
Adjust the Phone Angle ...................................................................................4
Volume Adjustment .........................................................................................5
Wall Mounting (Optional) .................................................................................5
Wall Mounting Plate ................................................................................... 5
Handset Retainer Clip ................................................................................ 6
Overview ............................................................................................... 7
Buttons ............................................................................................................8
Screen Icons ................................................................................................... 8
Feature Keys ...................................................................................................8
Messages .................................................................................................8
Intercom ....................................................................................................8
Conference ................................................................................................9
Transfer .....................................................................................................9
Speaker ...................................................................................................10
Mute/DND ................................................................................................10
Hold .........................................................................................................11
My Allworx Manager ......................................................................................11
Operation ............................................................................................ 13
Place a Call ...................................................................................................13
Receive a Call ...............................................................................................13
End a Call ..................................................................................................... 13
Headset ........................................................................................................13
Directory Dialing ............................................................................................ 13
Redial a Number ...........................................................................................14
Missed Calls ..................................................................................................14
+1 866 ALLWORX * +1 585 421 3850 Page iii
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
Presence .......................................................................................................14
Ignore and Silence Soft Keys ........................................................................15
Features ............................................................................................... 17
Operator ........................................................................................................17
User / Resource Extensions ..........................................................................17
Leave Another User a Voicemail ..................................................................17
Business Speed Dial .....................................................................................17
Auto Attendant ...............................................................................................17
Overhead Pages ............................................................................................17
Activate Door Relay .......................................................................................18
Call Forwarding .............................................................................................18
Paging Zones ................................................................................................18
Conference Center ........................................................................................18
Allworx Message Center ................................................................................18
Answer a Ringing Phone Using another Handset .........................................19
Park ...............................................................................................................19
Announced Park .......................................................................................19
Retrieve a Parked Call .............................................................................19
Phone Configuration .......................................................................... 21
Personal Speed Dial ......................................................................................21
Preferences ...................................................................................................22
Reboot the Phone .........................................................................................24
Hot Desk Login ..............................................................................................24
Clear Call History ...........................................................................................24
Refresh Directory ...........................................................................................25
Network Profiles ............................................................................................25
Regulatory Notices ............................................................................. 27
Abbreviations ...................................................................................... 29
Page iv +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
1 Introduction
Unpack the Allworx phone and applicable accessories, identify each item in the checklist and
inspect for missing items.
• Allworx phone and base: attach the base to the back of the phone. See “Adjust the
Phone Angle” on page 4. for more information.
• Handset with cord: attach the cord to the jack on the back of the Allworx phone.
• Phone Functions Reference Card: slide the quick operating guide between the base
and back of phone.
Additional equipment needed not included in the box:
• Ethernet Cable: connects the phone to the network
• Power Supply: provides power to the Allworx phone - rated 24VDC, 400 mA (or a
network connection with Power over Ethernet).
+1 866 ALLWORX * +1 585 421 3850 Page 1
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
Page 2 +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
Caution:
Note:
2Setup
2.1 Connect the Phone
Do not connect the phone to an analog phone line. This may cause damage to the Allworx
phone, which voids the warranty.
To connect the phone:
Allworx 9202E handsets attached to the Allworx servers require using system software version
7.4 or higher. Do not attempt to install a 9202E phone on a server that is running a lower version
of software.
1. Connect the cables to the jacks on the back of the phone.
Cable Connections
Optional: Headset cord
Handset cord
Ethernet cable
Optional: Ethernet cable
Optional: Power Supply
Back of Phone
Headset jack ( )
Handset jack ( )
Network jack ( ) and Wall Ethernet jack
Power over Ethernet (PoE): provides power to the phone after connecting the
Ethernet cable.
Computer jack ( ) and the computer.
Phone DC jack ( ). Allworx recommends using a surge protector.
Only required if the Ethernet cable does not provide PoE
+1 866 ALLWORX * +1 585 421 3850 Page 3
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
2. Thread cables through the strain relief guide on the phone base.
3. View the initialization progress on the phone screen. A normal sequence includes:
• Allworx Logo
• Profile: <profile name> (depending upon the phone configuration)
• Configuring Network
• Starting network
• Loading configuration files
• Station Init complete
After successful startup, the phone displays a combination of the date, time, user
presence, user name, and extension or the phone display may suggest assigning the
handset to a user. If this occurs, follow the on screen directions. If the phone does not
follow this sequence or displays an error, contact the Allworx Server Administrator.
2.2 Adjust the Phone Angle
The phone base angle adjusts for easier phone screen reading.
To adjust the phone base angle:
1. Unplug the phone from the PoE or the power supply. Remove the handset from the hook
and lay the phone face down on a soft surface.
2. Hold the base with the fixed tabs facing the bottom of the phone. Select one of the three
available positions to connect the base to the phone. The set of holes at the bottom of
the phone provides the steepest angle.
3. Place the fixed tabs in the preferred holes on the back of the phone. Rotate the phone
base upwards until the flexible tabs click into place.
Page 4 +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
Caution:
To remove the base:
1. Remove the handset from the hook and lay the phone face down on a soft surface.
2. Press down on the flexible tabs and rotate the base towards the phone bottom until the
fixed tabs easily lift out of the holes.
2.3 Volume Adjustment
The volume of the incoming ring, handset, speaker phone, and the headset is adjustable.
To adjust the incoming call volume:
1. Locate the phone volume bar. Do not lift the handset or turn on speaker phone.
2. Press the volume bar – (decrease) or + (increase) to adjust the incoming ring audio level.
The phone plays the audio tone.
To adjust all other volumes:
1. Pick up the handset or turn on the speaker phone or headset. Locate the phone volume
bar. The phone screen displays which audio path is being adjusted.
2. Press the volume bar to – (decrease) or + (increase) the audio level.
2.4 Wall Mounting (Optional)
If using a standard telephone wall mount plate, DO NOT connect to the RJ-11 jack. This
connection is for analog phones and may cause damage to the Allworx phone, which
voids the warranty.
2.4.1 Wall Mounting Plate
Mounting the Allworx phone on a wall requires a mounting plate that meets the TIA-570-B,
Section standard and is available from a local telephone company or local retailer. The
+1 866 ALLWORX * +1 585 421 3850 Page 5
www.allworx.com
Revised: 5/21/14
Allworx Phone Model 9202E User Guide
Leviton 4108W-0SP
mounting plate has studs that position the Allworx phone flush to the wall surface.
Remove the Allworx phone base and mount the phone over the mounting plate studs. All power
and RJ-45 cable connections should exit between the phone back and the wall, and then routed
to the network connection and/or a power connection.
2.4.2 Handset Retainer Clip
The handset retainer clip prevents the handset from slipping out of the phone cradle while
hanging on a wall.The Allworx phone ships with the adjustable handset retainer clip in the wall
mount position on the phone cradle.
To adjust the retainer clip for desktop use (for easier handset removal/hang-up) insert a coin in
the retainer clip slot and turn the coin clockwise, 180 degrees. To return the retainer clip to the
wall mount position, insert a coin in the retainer clip slot and turn the coin counter-clockwise,
180 degrees.
Page 6 +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Revised: 5/21/14
Loading...