Allied Telesis AT-TQ5403E-00 installation Guide

TQ5403e
Enterprise-Class Outdoor Wireless Access Point with IEEE802.11a/b/g/n/ac Tri-Radio
Installation Guide
613-002655 Rev. D
Copyright 2020 Allied Telesis, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc. Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners. Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of such damages.
Electrical Safety and Emissions Standards
This product complies with the standards described in the following sections:
“Federal Communications Commission Interference Statement” on page 3
“European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical
and Electronic Equipment” on page 4
“Safety and Electromagnetic Emissions” on page 4
“Translated Safety Statements” on page 8
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc. Declares that the product: Enterprise-class Outdoor Wireless Access Point Model Number: AT-TQ5403e
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
3
Caution
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. E80
Avertissement
Avertissement de la FCC: Les changements ou modifications non expressément approuvés par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser cet équipement. E80
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
Note
For additional statements, refer to Appendix A, ”Technical Specifications and Statements” on page 69.
Safety and Electromagnetic Emissions
Standard Compliance
RoHs compliant
European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.)
4
Wire Communications
IEEE 802.1
IEEE 802.3
IEEE 802.3u
IEEE 802.3x
IEEE 802.3at
ITU-T G.993.1
Wireless Communications
IEEE 802.11 DSSS
IEEE 802.11a OFDM
IEEE 802.11b DSSS/FHSS
IEEE 802.11g OFDM
IEEE 802.11n OFDM
IEEE 802.11ac OFDM
Safety
CB/UL
UL/IEC 60950-1: 2005+A1:2009+A2:2013 and EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
UL/IEC 62368-1:2014 and EN62368-1:2014
UL 60950-1, 2nd Edition, 2014-10-14/CSA C22.1 NO. 60950-1-07, 2nd Edition, 2014-10
TUV
EN60950-1+EN62368-1
AEL
Class I, US FDA/CDRH
EN(IEC) 60825-1:1994+a11,
EN(IEC) 60825-2:1994
EN(IEC) 60950: 1992+A1+A2+A3
Electromagnetic Interference (EMI)
FCC Part 15 Subpart B/ Class B
EN55032 Class B
CISPR 32
VCCI Class B
VCCI-CISPR 32.2016
AS/NZS CISPR 32
5
Electromagnetic Susceptibility - EN55024
IEC 61000-3-2:2014
IEC 61000-3-3:2013
IEC 61000-4-2:2008
IEC 61000-4-3:2006+A1:2007+A2:2010
IEC 61000-4-4:2012
IEC 61000-4-5:2017
IEC 61000-4-6:2013
(IEC 61000-4-8:2009)
IEC 61000-4-11:2014/AMD:2017
IEC 61000-3-2:2014
IEC 61000-3-3:2013
FCC/IC
47 CFR Part 15, Subpart C
47 CFR Part 15, Subpart E
ICES-003
RSS-247
RSS-Gen
CE
RED Directive 2014/53/EU
European Council Directive 2014/30/EU
EN55032:2015+AC:2016 (CISPR32:2015/COR1:2016)
EN 55024:2010+A1:2015
EN 301489-1 V2.1.1
EN 301489-17 V3.1.1
EN 300328 V2.1.1
EN 301893 V2.1.1
EN 62311: 2008
EN 50385: 2017
EN 55035:2017
RCM
AS/NZS CISPR 32: 2015
AS/NZS 4268: 2017
6
Japan
Complies with
IMDA Standards
DB102434
ARIB STD-T66
ARIB STD-T71
Thailand NBTC
Singapore IMDA TS SRD
Korea KC
Vietnam MIC
Figure 1. Singapore IMDA Logo
Figure 2. Vietnam MIC Logo
India WPC
Malaysia SIRIM
Hong Kong OFCA
Taiwan NCC&BSMI
7
Translated Safety Statements
Important: Safety statements that have the symbol are translated into multiple languages in the Translated Safety Statements document at www.alliedtelesis.com/library.
Remarque: Les consignes de sécurité portant le symbole sont traduites dans plusieurs langues dans le document Translated Safety Statements, disponible à l'adresse www.alliedtelesis.com/ library.
8

Table of Contents

Preface ............................................................................................................................................................15
Safety Symbols Used in this Document..................................................................................................... 16
Professional Installation Instructions.......................................................................................................... 17
Contacting Allied Telesis............................................................................................................................ 18
Chapter 1: Product Description ................................................................................................................... 19
Features..................................................................................................................................................... 20
TQ5403 Models.......................................................................................................................................... 22
Hardware Components .............................................................................................................................. 23
Management Tools .................................................................................................................................... 25
Web Browser ....................................................................................................................................... 25
Vista Manager EX and AWC Plug-in ................................................................................................... 25
SNMPv1 and v2c................................................................................................................................. 25
LAN Port..................................................................................................................................................... 26
Power over Ethernet (PoE).................................................................................................................. 26
Connector Type ................................................................................................................................... 26
Speed .................................................................................................................................................. 26
Duplex Mode ....................................................................................................................................... 27
Automatic MDIX Detection .................................................................................................................. 27
Cable Requirements............................................................................................................................ 27
Maximum Distance .............................................................................................................................. 27
Port Pinouts ......................................................................................................................................... 27
LEDs .......................................................................................................................................................... 28
Reset Button .............................................................................................................................................. 30
Cable Specifications................................................................................................................................... 31
Cable Requirements............................................................................................................................ 31
Maximum Distance .............................................................................................................................. 31
Chapter 2: Installing the Access Point ........................................................................................................ 33
Reviewing Safety Precautions ................................................................................................................... 34
Unpacking the Access Point ...................................................................................................................... 37
Attaching the Ground Cable to the Access Point....................................................................................... 40
Guidelines............................................................................................................................................ 40
What to Prepare for Attaching the Ground Cable................................................................................ 40
Attaching the Ground Cable to the Access Point ................................................................................ 40
Connecting an Ethernet Cable to the Access Point ................................................................................... 43
Attaching the Antennas to the Access Point .............................................................................................. 48
Installing the Access Point on a Wall ......................................................................................................... 51
Guidelines............................................................................................................................................ 51
What to Prepare for Wall Installation ................................................................................................... 52
Installing the Access Point on a Wall................................................................................................... 52
Installing the Access Point on a Pole......................................................................................................... 56
Two Methods to Install the Access Point on a Pole............................................................................. 56
Vertical Pole and Horizontal Pole ........................................................................................................ 57
Guidelines for Pole Installation ............................................................................................................ 58
Pole Installation Using the U-Bolts and Pole-Mount Bracket ..................................................................... 59
9
TQ5403e Outdoor Wireless Access Point Installation Guide
What to Prepare for Pole Installation Using the U-Bolts and Pole-Mount Bracket............................... 59
Installing the Access Point on a Pole Using the U-Bolts and Pole-Mount Bracket ..............................59
Adjusting the Position Upwards or Downwards ...................................................................................61
Pole Installation Using the Pole Straps and Mounting Base ......................................................................62
What to Prepare for Pole Installation Using the Pole Straps and Mounting Base................................62
Installing the Access Point on a Pole Using the Pole Straps and Mounting Base ...............................62
Starting the Initial Management Session on the Access Point ...................................................................65
Setting the Country Setting.........................................................................................................................67
Appendix A: Technical Specifications and Statements .............................................................................69
Physical Specifications ...............................................................................................................................69
Power Specifications ..................................................................................................................................69
Environmental Specifications .....................................................................................................................70
Antenna Specifications ............................................................................................................................... 70
LAN Port .....................................................................................................................................................71
Safety and Electromagnetic Emissions Certifications ................................................................................73
Operation Frequency Information...............................................................................................................74
IC Statements.............................................................................................................................................75
IC Radiation Exposure Statement........................................................................................................75
Déclaration d’exposition à la radiation .................................................................................................75
Caution................................................................................................................................................. 75
Avertissement ......................................................................................................................................76
Professional Installation Instruction......................................................................................................76
Instructions d'installation professionnelle:............................................................................................76
Europe - EU Declaration of Conformity ......................................................................................................77
Operating Frequencies and Maximum Transmission Power Levels.................................................... 77
Appendix B: Radiation Patterns ...................................................................................................................79
2.4GHz Antennas .......................................................................................................................................80
5GHz Antennas ..........................................................................................................................................82
10

Figures

Figure 1: Singapore IMDA Logo 7 Figure 2: Vietnam MIC Logo 7 Figure 3: Front Panel of the TQ5403e Access Point Antenna 23 Figure 4: TQ5403e Access Point Antenna Back Panel 23 Figure 5: Ethernet LAN Port 26 Figure 6: LEDs 28 Figure 7: Reset Button 30 Figure 8: Ground Posts 41 Figure 9: Connecting the Ground Wire to the Access Point 41 Figure 10: Removing the Cap from the LAN Port 43 Figure 11: Sealing Nut, Clamping Claw, and Sealing Insert 44 Figure 12: Sliding the Ethernet LAN Cable Through the Sealing Nut and Clamping Claw 44 Figure 13: Installing the Sealing Insert 45 Figure 14: Inserting the Sealing Insert in the Clawing Clamp 45 Figure 15: Connecting the LAN Cable to the Ethernet LAN Port 46 Figure 16: Tightening the Sealing Nut 46 Figure 17: Attaching a Surge Protector to an Antenna Connector 48 Figure 18: Screwing the Nut onto the Surge Protector 48 Figure 19: Installing the Metal and Rubber Washers on the Surge Protector 49 Figure 20: Installing an Antenna on a Surge Protector 49 Figure 21: Tightening the Nut to Secure the Antenna 50 Figure 22: Installing the Antennas to the Access Point 50 Figure 23: Orientation of the Access Point on a Wall 51 Figure 24: Two Orientations of the Mounting Base 52 Figure 25: Marking the Mounting Base Holes on the Wall 53 Figure 26: Attaching the Mounting Base to the Access Point 54 Figure 27: Attaching the Access Point to the Wall 55 Figure 28: Two Methods of Pole Installations 56 Figure 29: Pole Orientations with the Access Point 57 Figure 30: Attaching the Pole-Mount Bracket to the Pole 60 Figure 31: Attaching the Access Point to the Pole-Mount Brackets 61 Figure 32: Threading the Pole Straps 63 Figure 33: Securing the Access Point to the Pole Using the Pole Straps 64 Figure 34: Login Window 66 Figure 35: Basic Settings for Radio1 67 Figure 36: Pin Layout for the RJ45 Connector on the LAN Port 71 Figure 37: Axes of the Antennas 79
11
TQ5403e Outdoor Wireless Access Point Installation Guide
12

Tables

Table 1. Differences Between the TQ5403 Wireless Access Points 22 Table 2. Components of the Access Point 24 Table 3. LEDs 28 Table 4. Components in the Shipping Boxes 37 Table 5. Pole Sizes and Angle Adjustability 57 Table 6. TQ5403e Physical Specifications 69 Table 7. TQ5403e Maximum Power Consumption 69 Table 8. Environmental Specifications 70 Table 9. Antenna Specifications 70 Table 10. Frequency and Gain 70 Table 11. LAN Port Specifications 71 Table 12. MDI Pin Signals (10Base-T or 100Base-TX) 71 Table 13. MDI-X Pin Signals (10Base-T or 100Base-TX) 72 Table 14. 1000Base-T Connector Pinouts 72 Table 15. Safety and Electromagnetic Emissions Certificates 73 Table 16. Operation Frequency 74
13
TQ5403e Outdoor Wireless Access Point Installation Guide
14

Preface

This guide contains the hardware installation instructions for the TQ5403e Enterprise-Class Outdoor Wireless Access Point. This preface contains the following sections:
“Safety Symbols Used in this Document” on page 16
“Professional Installation Instructions” on page 17
“Contacting Allied Telesis” on page 18
15
TQ5403e Outdoor Wireless Access Point Installation Guide

Safety Symbols Used in this Document

This document uses the following conventions.
Note
Notes provide additional information.
Caution
Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data.
Attention
Les mises en garde vous informent que l'exécution ou l'omission d'une action spécifique peut endommager l'équipement ou entraîner une perte de données.
Warning
Warnings inform you that performing or omitting a specific action may result in bodily injury.
Advertissement
Les avertissements vous informent que l'exécution ou l'omission d'une action spécifique peut entraîner des blessures corporelles.
16

Professional Installation Instructions

You must comply with the following cautions:
Installation personnel
This product is designed for specific applications and needs to be installed by a qualified individual who has RF and related rule knowledge. The general user shall not attempt to install the product or modify the settings.
Installation location
The product shall be installed at a location where the radiating antenna can be kept 20cm from nearby persons in normal operation conditions to meet regulatory RF exposure requirements.
Preface
17
TQ5403e Outdoor Wireless Access Point Installation Guide

Contacting Allied Telesis

If you need assistance with this product, you may contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support. You can find links for the following services on this page:
24/7 Online Support — Enter our interactive support center to
search for answers to your product questions in our knowledge database, check support tickets, learn about Return Merchandise Authorizations (RMAs), and contact Allied Telesis technical experts.
USA and EMEA phone support — Select the phone number that
best fits your location and customer type.
Hardware warranty information — Learn about Allied Telesis
warranties and register your product online.
Replacement Services — Submit an RMA request via our
interactive support center.
Documentation — View the most recent installation and user
guides, software release notes, white papers, and data sheets for your products.
Software Downloads — Download the latest software releases for
your managed products.
For sales or corporate information, go to www.alliedtelesis.com/ purchase and select your region.
18

Chapter 1

Product Description

This chapter describes the hardware components of the TQ5403e access point. This chapter contains the following sections:
“Features” on page 20
“TQ5403 Models” on page 22
“Hardware Components” on page 23
“Management Tools” on page 25
“LAN Port” on page 26
“LEDs” on page 28
“Reset Button” on page 30
“Cable Specifications” on page 31
19
TQ5403e Outdoor Wireless Access Point Installation Guide

Features

The TQ5403e Wireless Access Point is a tri-radio, Enterprise-class wireless access point, with a single 2.4GHz radio and dual 5GHz radios. Its weather resistant enclosure make it suitable for indoor or outdoor environments, such as ski and beach resorts, sports arenas, or college and corporate campuses. The access point has a PoE+ LAN port for connecting the device to your wired network and for powering the unit from a PoE+ power source device.
Basic hardware features include:
One 2.4GHz radio
Dual 5GHz radios
Two 2.4GHz and four 5GHz external antennas
One 10/100/1000Mbps Ethernet LAN port
Power over Ethernet+ (PoE+) on the LAN port
One Reset button for restoring the default settings
LEDs for LAN, WLAN, and power
Pole or wall installation
External antenna surge protectors
N-type female antenna connectors for replacing antennas
Aluminum chassis to repel ultraviolet (UV) radiation and withstand
high temperature (IP67 protection rating)
Basic features of the 2.4G and 5GHz radios include:
IEEE 802.311a/b/g/n/ac (Wave 2)
Channel blankets
Multi-channel, single channel, and hybrid operation
Automatic channel selection
Band steering
WiFi multimedia (WMM) for prioritizing traffic
Basic features of the Ethernet LAN port include:
10Mbps (IEEE 802.3), 100Mbps (IEEE 802.3u), and 1000Mbps
(IEEE 802.3ab)
20
PoE+ (IEEE 802.3at)
Flow control (IEEE 802.3x)
VLAN tagging (IEEE 802.1Q)
Auto-Negotiation for speed and duplex mode
Chapter 1: Product Description
Auto MDI-MDIX
Basic software features include:
On-board web browser management interface
Virtual access points
Network Time Protocol (NTP)
Dynamic Host Control Protocol (DHCP) client
Static WEP, WPA Personal, and WPA Enterprise security
Static WEP encryption: 64/128 bit (IEEE 802.11a/b/g only)
WPA and WPA2 encryption: CCMP (AES) and TKIP
WPA3 encryption (requires v6.0.1 or later)
Quality of Service (QoS) ingress and egress queues
Fast roaming
Captive portals
Client filtering by MAC addresses
Wireless Distribution System (WDS) bridges
System log
Syslog client
SNMPv1 and v2c
Note
For a complete list of software features, refer to the TQ5403 Series Management Software User’s Guide or the product data sheet.
21
TQ5403e Outdoor Wireless Access Point Installation Guide

TQ5403 Models

The TQ5403 Wireless Access Point Series has the following three models:
TQ5403
TQm5403
TQ5403e
Table 1 lists their main differences.
Table 1. Differences Between the TQ5403 Wireless Access Points
Model
Indoor /
Outdoor
Antennas
LAN
Ports
a
Power
TQ5403 Indoor Internal 2 PoE+ or
AC/DC adapter
TQm5403 Indoor Internal 2 PoE+ or
AC/DC adapter
TQ5403e Indoor or
External 1 PoE+ only Yes 200 clients per
outdoor
a. The LAN ports are 10/100/1000Mbps.
Note
All three models have one 2.4GHz and two 5GHz radios. The maximum client numbers in the table are per radio or per channel blanket.
Channel
Blankets
Maximum
Number of
Wireless Clients
Yes 200 clients per
radio in standalone mode
500 clients per Channel Blanket
No 127 clients per
radio in standalone mode
radio in standalone mode
500 clients per Channel Blanket
22
The Channel Blankets feature, also referred to as single-channel mode, allows neighboring wireless access points to use the same channels to more efficiently handle roaming wireless clients. The feature requires
Manager EX
and the Autonomous Wireless Controller (AWC) plug-in.
Vista
For installation instructions for the TQ5403 and TQm5403 Wireless Access Point, refer to the TQ5403 and TQm5403 Wireless Access Points Installation Guide.

Hardware Components

The front panel components of the access point are illustrated in Figure 1.
Chapter 1: Product Description
5GHz Antenna
Connector
Figure 1. Front Panel of the TQ5403e Access Point Antenna
The back panel components are illustrated in Figure 2.
Ethernet LAN and
PoE+ Port
Reset Button
Gore
5GHz Antenna
LEDs and
® Vent
Connector
2.4GHz Antenna Connector
5GHz Antenna
Connector
Figure 2. TQ5403e Access Point Antenna Back Panel
2.4GHz Antenna Connector
5GHz Antenna
Connector
23
TQ5403e Outdoor Wireless Access Point Installation Guide
The components are listed in Table 2.
Component Description
Table 2. Components of the Access Point
Four 5 GHz Antenna
N-type female connectors for the 5 GHz antennas
Connectors
Two 2.4 GHz Antenna Connectors
LAN Port (PoE+ Input)
N-type female connectors for the 2.4 GHz antennas
The LAN port is a standard 10/100/1000Mbps Ethernet port. The port is used to connect the access point to your local area network and to provide power to the device from a PoE+ source device. The access point has to be powered by a PoE+ source device. Refer to “LAN Port” on page 26.
Three LEDs The access point has the following LEDs:
LAN - Displays status information about
the Ethernet LAN port.
WLAN - Displays status information about
the radios.
Power - Displays status information about
PoE+.
Refer to “LEDs” on page 28.
Reset Button The reset button returns the access point to its
default settings. Refer to “Reset Button” on
page 30.
Gore® vent The vent equalizes housing pressures, protects
against dirt, dust, humidity and water, and reduces condensation.
Note
Do not remove the Gore® vent plug from the access point.
24

Management Tools

The access point supports the following management tools.
Web Browser The access point has a web browser management interface for
configuring the device from your management workstation. The web browser interface allows you to manage one unit at a time and supports both non-secure HTTP and secure HTTPS management sessions. The default is HTTP. The product has been tested with Microsoft Internet Explorer version 11 or later, Microsoft Edge, and Chrome.
Chapter 1: Product Description
Vista Manager
EX and AWC
Plug-in
The access point supports Vista Manager and the Autonomous Wave Control (AWC) plug-in. Configuring and monitoring large numbers of devices is simplified with AWC because you can add multiple devices to management groups and manage them as one unit. The application can also monitor the operations of the access points and automatically adjust operating properties to optimize the performance of your wireless network.
Note
The Channel Blanket feature requires Vista Manager EX and the AWC plug-in.
SNMPv1 and v2c You can use SNMPv1 or SNMPv2 to view the parameter settings of the
device. The MIB is available from the Allied Telesis web site. For instructions on how to configure the unit for SNMP, refer to Allied Telesis TQ5403 Series Management Software User’s Guide.
Note
The access point does not support SNMPv3 or the AT-UWC Wireless LAN Controller.
25
TQ5403e Outdoor Wireless Access Point Installation Guide

LAN Port

The TQ5403e access point has one Ethernet LAN port on the front panel. The port has two functions. The first is to connect the wireless clients to your wired Local Area Network (LAN). The second is to receive power for the product from a PoE+ source device. The access point does not have an internal power supply and it does not support an external power adapter. It has to be powered from a PoE+ source device on this port. Refer to Figure 3.
Ethernet LAN Port
Figure 3. Ethernet LAN Port
Power over
Ethernet (PoE)
The TQ5403e access point supports Power over Ethernet Plus (PoE+) on the LAN port. As such, the access point receives its power form a PoE+ source device over the network cable that also carries the network traffic. The product is a PoE+ class 4 powered device with a maximum power consumption of 15.8 watts. The device does not have an internal power supply and it does not support an external AC/DC power adapter. It has to be powered by a PoE+ source device on its LAN port.
Note
The PoE+ source device that supplies power to this device, such as a switch, must be a UL listed Information Technology Equipment (ITE).
Connector Type The LAN port has an eight-pin RJ45 connector. The port uses four pins at
10 or 100 Mbps and all eight pins at 1000 Mbps. The pin assignments are listed in “LAN Port” on page 71.
26
Speed The LAN port can operate at 10, 100, or 1000 Mbps. The speed is set
automatically with Auto-Negotiation. You cannot disable Auto-Negotiation on the port.
Loading...
+ 58 hidden pages