Allied Telesis AT-TQ5403E-00 installation Guide

TQ5403e

Enterprise-Class Outdoor Wireless Access Point
with IEEE802.11a/b/g/n/ac Tri-Radio

Installation Guide

613-002655 Rev. D

Copyright  2020 Allied Telesis, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Allied Telesis and the Allied Telesis logo are trademarks of Allied Telesis, Incorporated. All other product names, company names,
logos or other designations mentioned herein are trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for
any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related
to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the
possibility of such damages.

Electrical Safety and Emissions
Standards

This product complies with the standards described in the following sections:

 “Federal Communications Commission Interference Statement” on page 3

 “European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical

and Electronic Equipment” on page 4

 “Safety and Electromagnetic Emissions” on page 4

 “Translated Safety Statements” on page 8

Federal Communications Commission Interference Statement

Declaration of Conformity

Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Enterprise-class Outdoor Wireless Access Point
Model Number: AT-TQ5403e

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV technician for help.

3

Caution

FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.  E80

Avertissement

Avertissement de la FCC: Les changements ou modifications non expressément approuvés
par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser
cet équipement.  E80

This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in
Part 15E, Section 15.407 of the FCC Rules.

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.

European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment

This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the
Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied
Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring
incoming materials, and maintaining manufacturing process controls.

Note

For additional statements, refer to Appendix A, ”Technical Specifications and Statements” on
page 69.

Safety and Electromagnetic Emissions

Standard Compliance

• RoHs compliant

• European Union RoHS (Directive 2011/65/EU of the European Parliament and of the Council
of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.)

4

Wire Communications

• IEEE 802.1

• IEEE 802.3

• IEEE 802.3u

• IEEE 802.3x

• IEEE 802.3at

• ITU-T G.993.1

Wireless Communications

• IEEE 802.11 DSSS

• IEEE 802.11a OFDM

• IEEE 802.11b DSSS/FHSS

• IEEE 802.11g OFDM

• IEEE 802.11n OFDM

• IEEE 802.11ac OFDM

Safety

 CB/UL

• UL/IEC 60950-1: 2005+A1:2009+A2:2013 and
EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

• UL/IEC 62368-1:2014 and EN62368-1:2014

• UL 60950-1, 2nd Edition, 2014-10-14/CSA C22.1 NO. 60950-1-07, 2nd Edition, 2014-10

 TUV

• EN60950-1+EN62368-1

 AEL

• Class I, US FDA/CDRH

• EN(IEC) 60825-1:1994+a11,

• EN(IEC) 60825-2:1994

• EN(IEC) 60950: 1992+A1+A2+A3

Electromagnetic Interference (EMI)

• FCC Part 15 Subpart B/ Class B

• EN55032 Class B

• CISPR 32

• VCCI Class B

• VCCI-CISPR 32.2016

• AS/NZS CISPR 32

5

Electromagnetic Susceptibility - EN55024

• IEC 61000-3-2:2014

• IEC 61000-3-3:2013

• IEC 61000-4-2:2008

• IEC 61000-4-3:2006+A1:2007+A2:2010

• IEC 61000-4-4:2012

• IEC 61000-4-5:2017

• IEC 61000-4-6:2013

• (IEC 61000-4-8:2009)

• IEC 61000-4-11:2014/AMD:2017

• IEC 61000-3-2:2014

• IEC 61000-3-3:2013

FCC/IC

• 47 CFR Part 15, Subpart C

• 47 CFR Part 15, Subpart E

• ICES-003

• RSS-247

• RSS-Gen

CE

• RED Directive 2014/53/EU

• European Council Directive 2014/30/EU

• EN55032:2015+AC:2016
(CISPR32:2015/COR1:2016)

• EN 55024:2010+A1:2015

• EN 301489-1 V2.1.1

• EN 301489-17 V3.1.1

• EN 300328 V2.1.1

• EN 301893 V2.1.1

• EN 62311: 2008

• EN 50385: 2017

• EN 55035:2017

RCM

• AS/NZS CISPR 32: 2015

• AS/NZS 4268: 2017

6

Japan

Complies with

IMDA Standards

DB102434

• ARIB STD-T66

• ARIB STD-T71

Thailand NBTC

Singapore IMDA TS SRD

Korea KC

Vietnam MIC

Figure 1. Singapore IMDA Logo

Figure 2. Vietnam MIC Logo

India WPC

Malaysia SIRIM

Hong Kong OFCA

Taiwan NCC&BSMI

7

Translated Safety Statements

Important: Safety statements that have the  symbol are translated into multiple languages in the
Translated Safety Statements document at www.alliedtelesis.com/library.

Remarque: Les consignes de sécurité portant le symbole  sont traduites dans plusieurs langues
dans le document Translated Safety Statements, disponible à l'adresse www.alliedtelesis.com/
library.

8

Table of Contents

Preface ............................................................................................................................................................15

Safety Symbols Used in this Document..................................................................................................... 16

Professional Installation Instructions.......................................................................................................... 17

Contacting Allied Telesis............................................................................................................................ 18

Chapter 1: Product Description ................................................................................................................... 19

Features..................................................................................................................................................... 20

TQ5403 Models.......................................................................................................................................... 22

Hardware Components .............................................................................................................................. 23

Management Tools .................................................................................................................................... 25

Web Browser ....................................................................................................................................... 25

Vista Manager EX and AWC Plug-in ................................................................................................... 25

SNMPv1 and v2c................................................................................................................................. 25

LAN Port..................................................................................................................................................... 26

Power over Ethernet (PoE).................................................................................................................. 26

Connector Type ................................................................................................................................... 26

Speed .................................................................................................................................................. 26

Duplex Mode ....................................................................................................................................... 27

Automatic MDIX Detection .................................................................................................................. 27

Cable Requirements............................................................................................................................ 27

Maximum Distance .............................................................................................................................. 27

Port Pinouts ......................................................................................................................................... 27

LEDs .......................................................................................................................................................... 28

Reset Button .............................................................................................................................................. 30

Cable Specifications................................................................................................................................... 31

Cable Requirements............................................................................................................................ 31

Maximum Distance .............................................................................................................................. 31

Chapter 2: Installing the Access Point ........................................................................................................ 33

Reviewing Safety Precautions ................................................................................................................... 34

Unpacking the Access Point ...................................................................................................................... 37

Attaching the Ground Cable to the Access Point....................................................................................... 40

Guidelines............................................................................................................................................ 40

What to Prepare for Attaching the Ground Cable................................................................................ 40

Attaching the Ground Cable to the Access Point ................................................................................ 40

Connecting an Ethernet Cable to the Access Point ................................................................................... 43

Attaching the Antennas to the Access Point .............................................................................................. 48

Installing the Access Point on a Wall ......................................................................................................... 51

Guidelines............................................................................................................................................ 51

What to Prepare for Wall Installation ................................................................................................... 52

Installing the Access Point on a Wall................................................................................................... 52

Installing the Access Point on a Pole......................................................................................................... 56

Two Methods to Install the Access Point on a Pole............................................................................. 56

Vertical Pole and Horizontal Pole ........................................................................................................ 57

Guidelines for Pole Installation ............................................................................................................ 58

Pole Installation Using the U-Bolts and Pole-Mount Bracket ..................................................................... 59

9

TQ5403e Outdoor Wireless Access Point Installation Guide

What to Prepare for Pole Installation Using the U-Bolts and Pole-Mount Bracket............................... 59

Installing the Access Point on a Pole Using the U-Bolts and Pole-Mount Bracket ..............................59

Adjusting the Position Upwards or Downwards ...................................................................................61

Pole Installation Using the Pole Straps and Mounting Base ......................................................................62

What to Prepare for Pole Installation Using the Pole Straps and Mounting Base................................62

Installing the Access Point on a Pole Using the Pole Straps and Mounting Base ...............................62

Starting the Initial Management Session on the Access Point ...................................................................65

Setting the Country Setting.........................................................................................................................67

Appendix A: Technical Specifications and Statements .............................................................................69

Physical Specifications ...............................................................................................................................69

Power Specifications ..................................................................................................................................69

Environmental Specifications .....................................................................................................................70

Antenna Specifications ............................................................................................................................... 70

LAN Port .....................................................................................................................................................71

Safety and Electromagnetic Emissions Certifications ................................................................................73

Operation Frequency Information...............................................................................................................74

IC Statements.............................................................................................................................................75

IC Radiation Exposure Statement........................................................................................................75

Déclaration d’exposition à la radiation .................................................................................................75

Caution................................................................................................................................................. 75

Avertissement ......................................................................................................................................76

Professional Installation Instruction......................................................................................................76

Instructions d'installation professionnelle:............................................................................................76

Europe - EU Declaration of Conformity ......................................................................................................77

Operating Frequencies and Maximum Transmission Power Levels.................................................... 77

Appendix B: Radiation Patterns ...................................................................................................................79

2.4GHz Antennas .......................................................................................................................................80

5GHz Antennas ..........................................................................................................................................82

10

Figures

Figure 1: Singapore IMDA Logo 7
Figure 2: Vietnam MIC Logo 7
Figure 3: Front Panel of the TQ5403e Access Point Antenna 23
Figure 4: TQ5403e Access Point Antenna Back Panel 23
Figure 5: Ethernet LAN Port 26
Figure 6: LEDs 28
Figure 7: Reset Button 30
Figure 8: Ground Posts 41
Figure 9: Connecting the Ground Wire to the Access Point 41
Figure 10: Removing the Cap from the LAN Port 43
Figure 11: Sealing Nut, Clamping Claw, and Sealing Insert 44
Figure 12: Sliding the Ethernet LAN Cable Through the Sealing Nut and Clamping Claw 44
Figure 13: Installing the Sealing Insert 45
Figure 14: Inserting the Sealing Insert in the Clawing Clamp 45
Figure 15: Connecting the LAN Cable to the Ethernet LAN Port 46
Figure 16: Tightening the Sealing Nut 46
Figure 17: Attaching a Surge Protector to an Antenna Connector 48
Figure 18: Screwing the Nut onto the Surge Protector 48
Figure 19: Installing the Metal and Rubber Washers on the Surge Protector 49
Figure 20: Installing an Antenna on a Surge Protector 49
Figure 21: Tightening the Nut to Secure the Antenna 50
Figure 22: Installing the Antennas to the Access Point 50
Figure 23: Orientation of the Access Point on a Wall 51
Figure 24: Two Orientations of the Mounting Base 52
Figure 25: Marking the Mounting Base Holes on the Wall 53
Figure 26: Attaching the Mounting Base to the Access Point 54
Figure 27: Attaching the Access Point to the Wall 55
Figure 28: Two Methods of Pole Installations 56
Figure 29: Pole Orientations with the Access Point 57
Figure 30: Attaching the Pole-Mount Bracket to the Pole 60
Figure 31: Attaching the Access Point to the Pole-Mount Brackets 61
Figure 32: Threading the Pole Straps 63
Figure 33: Securing the Access Point to the Pole Using the Pole Straps 64
Figure 34: Login Window 66
Figure 35: Basic Settings for Radio1 67
Figure 36: Pin Layout for the RJ45 Connector on the LAN Port 71
Figure 37: Axes of the Antennas 79

11

TQ5403e Outdoor Wireless Access Point Installation Guide

12

Tables

Table 1. Differences Between the TQ5403 Wireless Access Points 22
Table 2. Components of the Access Point 24
Table 3. LEDs 28
Table 4. Components in the Shipping Boxes 37
Table 5. Pole Sizes and Angle Adjustability 57
Table 6. TQ5403e Physical Specifications 69
Table 7. TQ5403e Maximum Power Consumption 69
Table 8. Environmental Specifications 70
Table 9. Antenna Specifications 70
Table 10. Frequency and Gain 70
Table 11. LAN Port Specifications 71
Table 12. MDI Pin Signals (10Base-T or 100Base-TX) 71
Table 13. MDI-X Pin Signals (10Base-T or 100Base-TX) 72
Table 14. 1000Base-T Connector Pinouts 72
Table 15. Safety and Electromagnetic Emissions Certificates 73
Table 16. Operation Frequency 74

13

TQ5403e Outdoor Wireless Access Point Installation Guide

14

Preface

This guide contains the hardware installation instructions for the TQ5403e
Enterprise-Class Outdoor Wireless Access Point. This preface contains
the following sections:

 “Safety Symbols Used in this Document” on page 16

 “Professional Installation Instructions” on page 17

 “Contacting Allied Telesis” on page 18

15

TQ5403e Outdoor Wireless Access Point Installation Guide

Safety Symbols Used in this Document

This document uses the following conventions.

Note

Notes provide additional information.

Caution

Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.

Attention

Les mises en garde vous informent que l'exécution ou l'omission
d'une action spécifique peut endommager l'équipement ou entraîner
une perte de données.

Warning

Warnings inform you that performing or omitting a specific action
may result in bodily injury.

Advertissement

Les avertissements vous informent que l'exécution ou l'omission
d'une action spécifique peut entraîner des blessures corporelles.

16

Professional Installation Instructions

You must comply with the following cautions:

 Installation personnel

This product is designed for specific applications and needs to be
installed by a qualified individual who has RF and related rule
knowledge. The general user shall not attempt to install the product or
modify the settings.

 Installation location

The product shall be installed at a location where the radiating antenna
can be kept 20cm from nearby persons in normal operation conditions
to meet regulatory RF exposure requirements.

Preface

17

TQ5403e Outdoor Wireless Access Point Installation Guide

Contacting Allied Telesis

If you need assistance with this product, you may contact Allied Telesis
technical support by going to the Support & Services section of the Allied
Telesis web site at www.alliedtelesis.com/support. You can find links
for the following services on this page:

 24/7 Online Support — Enter our interactive support center to

search for answers to your product questions in our knowledge
database, check support tickets, learn about Return Merchandise
Authorizations (RMAs), and contact Allied Telesis technical
experts.

 USA and EMEA phone support — Select the phone number that

best fits your location and customer type.

 Hardware warranty information — Learn about Allied Telesis

warranties and register your product online.

 Replacement Services — Submit an RMA request via our

interactive support center.

 Documentation — View the most recent installation and user

guides, software release notes, white papers, and data sheets for
your products.

 Software Downloads — Download the latest software releases for

your managed products.

For sales or corporate information, go to www.alliedtelesis.com/
purchase and select your region.

18

Chapter 1

Product Description

This chapter describes the hardware components of the TQ5403e access
point. This chapter contains the following sections:

 “Features” on page 20

 “TQ5403 Models” on page 22

 “Hardware Components” on page 23

 “Management Tools” on page 25

 “LAN Port” on page 26

 “LEDs” on page 28

 “Reset Button” on page 30

 “Cable Specifications” on page 31

19

TQ5403e Outdoor Wireless Access Point Installation Guide

Features

The TQ5403e Wireless Access Point is a tri-radio, Enterprise-class
wireless access point, with a single 2.4GHz radio and dual 5GHz radios.
Its weather resistant enclosure make it suitable for indoor or outdoor
environments, such as ski and beach resorts, sports arenas, or college
and corporate campuses. The access point has a PoE+ LAN port for
connecting the device to your wired network and for powering the unit from
a PoE+ power source device.

Basic hardware features include:

 One 2.4GHz radio

 Dual 5GHz radios

 Two 2.4GHz and four 5GHz external antennas

 One 10/100/1000Mbps Ethernet LAN port

 Power over Ethernet+ (PoE+) on the LAN port

 One Reset button for restoring the default settings

 LEDs for LAN, WLAN, and power

 Pole or wall installation

 External antenna surge protectors

 N-type female antenna connectors for replacing antennas

 Aluminum chassis to repel ultraviolet (UV) radiation and withstand

high temperature (IP67 protection rating)

Basic features of the 2.4G and 5GHz radios include:

 IEEE 802.311a/b/g/n/ac (Wave 2)

 Channel blankets

 Multi-channel, single channel, and hybrid operation

 Automatic channel selection

 Band steering

 WiFi multimedia (WMM) for prioritizing traffic

Basic features of the Ethernet LAN port include:

 10Mbps (IEEE 802.3), 100Mbps (IEEE 802.3u), and 1000Mbps

(IEEE 802.3ab)

20

 PoE+ (IEEE 802.3at)

 Flow control (IEEE 802.3x)

 VLAN tagging (IEEE 802.1Q)

 Auto-Negotiation for speed and duplex mode

Chapter 1: Product Description



Auto MDI-MDIX

Basic software features include:

 On-board web browser management interface

 Virtual access points

 Network Time Protocol (NTP)

 Dynamic Host Control Protocol (DHCP) client

 Static WEP, WPA Personal, and WPA Enterprise security

 Static WEP encryption: 64/128 bit (IEEE 802.11a/b/g only)

 WPA and WPA2 encryption: CCMP (AES) and TKIP

 WPA3 encryption (requires v6.0.1 or later)

 Quality of Service (QoS) ingress and egress queues

 Fast roaming

 Captive portals

 Client filtering by MAC addresses

 Wireless Distribution System (WDS) bridges

 System log

 Syslog client

 SNMPv1 and v2c

Note

For a complete list of software features, refer to the TQ5403 Series
Management Software User’s Guide or the product data sheet.

21

TQ5403e Outdoor Wireless Access Point Installation Guide

TQ5403 Models

The TQ5403 Wireless Access Point Series has the following three models:

 TQ5403

 TQm5403

 TQ5403e

Table 1 lists their main differences.

Table 1. Differences Between the TQ5403 Wireless Access Points

Model

Indoor /

Outdoor

Antennas

LAN

Ports

a

Power

TQ5403 Indoor Internal 2 PoE+ or

AC/DC
adapter

TQm5403 Indoor Internal 2 PoE+ or

AC/DC
adapter

TQ5403e Indoor or

External 1 PoE+ only Yes 200 clients per

outdoor

a. The LAN ports are 10/100/1000Mbps.

Note

All three models have one 2.4GHz and two 5GHz radios. The
maximum client numbers in the table are per radio or per channel
blanket.

Channel

Blankets

Maximum

Number of

Wireless Clients

Yes 200 clients per

radio in
standalone mode

500 clients per
Channel Blanket

No 127 clients per

radio in
standalone mode

radio in
standalone mode

500 clients per
Channel Blanket

22

The Channel Blankets feature, also referred to as single-channel mode,
allows neighboring wireless access points to use the same channels to
more efficiently handle roaming wireless clients. The feature requires

Manager EX

and the Autonomous Wireless Controller (AWC) plug-in.

Vista

For installation instructions for the TQ5403 and TQm5403 Wireless
Access Point, refer to the TQ5403 and TQm5403 Wireless Access Points
Installation Guide.

Hardware Components

The front panel components of the access point are illustrated in Figure 1.

Chapter 1: Product Description

5GHz Antenna

Connector

Figure 1. Front Panel of the TQ5403e Access Point Antenna

The back panel components are illustrated in Figure 2.

Ethernet
LAN and

PoE+ Port

Reset Button

Gore

5GHz Antenna

LEDs and

® Vent

Connector

2.4GHz Antenna
Connector

5GHz Antenna

Connector

Figure 2. TQ5403e Access Point Antenna Back Panel

2.4GHz Antenna
Connector

5GHz Antenna

Connector

23

TQ5403e Outdoor Wireless Access Point Installation Guide

The components are listed in Table 2.

Component Description

Table 2. Components of the Access Point

Four 5 GHz Antenna

N-type female connectors for the 5 GHz antennas

Connectors

Two 2.4 GHz
Antenna Connectors

LAN Port (PoE+
Input)

N-type female connectors for the 2.4 GHz
antennas

The LAN port is a standard 10/100/1000Mbps
Ethernet port. The port is used to connect the
access point to your local area network and to
provide power to the device from a PoE+ source
device. The access point has to be powered by a
PoE+ source device. Refer to “LAN Port” on
page 26.

Three LEDs The access point has the following LEDs:

 LAN - Displays status information about

the Ethernet LAN port.

 WLAN - Displays status information about

the radios.

 Power - Displays status information about

PoE+.

Refer to “LEDs” on page 28.

Reset Button The reset button returns the access point to its

default settings. Refer to “Reset Button” on

page 30.

Gore® vent The vent equalizes housing pressures, protects

against dirt, dust, humidity and water, and reduces
condensation.

Note

Do not remove the Gore® vent plug from the access point.

24

Management Tools

The access point supports the following management tools.

Web Browser The access point has a web browser management interface for

configuring the device from your management workstation. The web
browser interface allows you to manage one unit at a time and supports
both non-secure HTTP and secure HTTPS management sessions. The
default is HTTP. The product has been tested with Microsoft Internet
Explorer version 11 or later, Microsoft Edge, and Chrome.

Chapter 1: Product Description

Vista Manager

EX and AWC

Plug-in

The access point supports Vista Manager and the Autonomous Wave
Control (AWC) plug-in. Configuring and monitoring large numbers of
devices is simplified with AWC because you can add multiple devices to
management groups and manage them as one unit. The application can
also monitor the operations of the access points and automatically adjust
operating properties to optimize the performance of your wireless network.

Note

The Channel Blanket feature requires Vista Manager EX and the
AWC plug-in.

SNMPv1 and v2c You can use SNMPv1 or SNMPv2 to view the parameter settings of the

device. The MIB is available from the Allied Telesis web site. For
instructions on how to configure the unit for SNMP, refer to Allied Telesis
TQ5403 Series Management Software User’s Guide.

Note

The access point does not support SNMPv3 or the AT-UWC
Wireless LAN Controller.

25

TQ5403e Outdoor Wireless Access Point Installation Guide

LAN Port

The TQ5403e access point has one Ethernet LAN port on the front panel.
The port has two functions. The first is to connect the wireless clients to
your wired Local Area Network (LAN). The second is to receive power for
the product from a PoE+ source device. The access point does not have
an internal power supply and it does not support an external power
adapter. It has to be powered from a PoE+ source device on this port.
Refer to Figure 3.

Ethernet LAN Port

Figure 3. Ethernet LAN Port

Power over

Ethernet (PoE)

The TQ5403e access point supports Power over Ethernet Plus (PoE+) on
the LAN port. As such, the access point receives its power form a PoE+
source device over the network cable that also carries the network traffic.
The product is a PoE+ class 4 powered device with a maximum power
consumption of 15.8 watts. The device does not have an internal power
supply and it does not support an external AC/DC power adapter. It has to
be powered by a PoE+ source device on its LAN port.

Note

The PoE+ source device that supplies power to this device, such as
a switch, must be a UL listed Information Technology Equipment
(ITE).

Connector Type The LAN port has an eight-pin RJ45 connector. The port uses four pins at

10 or 100 Mbps and all eight pins at 1000 Mbps. The pin assignments are
listed in “LAN Port” on page 71.

26

Speed The LAN port can operate at 10, 100, or 1000 Mbps. The speed is set

automatically with Auto-Negotiation. You cannot disable Auto-Negotiation
on the port.

Chapter 1: Product Description

Note

The LAN port should be connected to a network device that also
adjusts its speed with Auto-Negotiation. If the network device does
not support Auto-Negotiation, the LAN port operates at 10 Mbps,
which may reduce network performance.

Duplex Mode The LAN port can operate in either half- or full-duplex mode at 10 or 100

Mbps, and full-duplex mode at 1000 Mbps. The port is IEEE 802.3u­compliant and uses Auto-Negotiation to set the duplex mode. You cannot
disable Auto-Negotiation on the port.

Note

The LAN port should be connected to a network device that also
sets its duplex mode with Auto-Negotiation. If the network device
does not support Auto-Negotiation, the LAN port operates at half­duplex mode. This may result in a duplex mode mismatch if the
network device is operating at full duplex.

Automatic MDIX

Detection

Cable

Requirements

Maximum

Distance

The 10/100/1000 Mbps twisted-pair port is IEEE 802.3ab compliant and
features automatic MDIX detection when operating at 10 or 100 Mbps.
(Automatic MDIX detection does not apply to 1000 Mbps.) This feature
automatically configures the port to MDI or MDI-X depending on the wiring
configuration of the port on the Ethernet switch.

You may not disable automatic MDIX detection. For automatic MDIX
detection to work properly, it must also be present on the Ethernet switch.
The LAN port defaults to MDIX if it is connected to a network device that
does not support automatic MDIX detection.

The minimum cable requirements for the ports are listed here.

 10 Mbps or 100 Mbps: Standard TIA/EIA 568-B-compliant Category 3

shielded or unshielded cabling.

 1000 Mbps: Standard TIA/EIA 568-A-compliant Category 5 or TIA/EIA

568-B-compliant Enhanced Category 5 (Cat 5e) shielded or
unshielded cabling.

The LAN ports have a maximum operating distance of 100 meters (328
feet).

Port Pinouts Refer to Table 12 on page 71 for the port pinouts of the LAN port when it is

operating at 10 or 100 Mbps in the MDI configuration and Table 13 on
page 72 for the MDI-X configuration. Refer to Table 14 on page 72 for the
port pinouts when the port is operating at 1000 Mbps.

27

TQ5403e Outdoor Wireless Access Point Installation Guide

LEDs

The access point has three LEDs under the transparent cap on the front
panel. Refer to Figure 4.

LAN

WLAN
Power

Figure 4. LEDs

The LEDs are described in Table 1.

Table 3. LEDs

LED State Description

LAN Solid Green The LAN port is receiving power from a PoE+

source device and is operating normally.

Blinking
Green

The LAN port is receiving power from a PoE+
source device and is transmitting/receiving
network traffic.

28

Off The access point is powered off because the

LAN port is not receiving power from a PoE+
source device.

Chapter 1: Product Description

Table 3. LEDs (Continued)

LED State Description

WLAN Solid Green One or more radios (i.e., Radio1, Radio2, or

Radio3) are enabled.

Off All radios are disabled or the access point is

powered off.

Power Solid Green The power from the PoE+ source device is

within the normal operating range.

Blinking
Green

The access point is booting up or upgrading
its firmware.

Off The access point is not receiving power from

a PoE+ source device on the Ethernet LAN
port, or the power is either too high or too
low.

29

TQ5403e Outdoor Wireless Access Point Installation Guide

Reset Button

The access point has a reset button under the transparent cap on the front
panel. Refer to Figure 5.

Reset
Button

Figure 5. Reset Button

You can use the reset button to return the parameter settings of the device
to their default values. You might reset the access point if you want to
discard its current configuration or because you forgot the password to the
manager account and so cannot manage the device.

To reset the device, remove the transparent cap on the front panel and
press the black button for five seconds and release.

You can enable or disable the reset button with the management software.
The default setting is disabled. If the access point is installed in a public
area, you probably should leave it disabled to protect the device from
being reset by unauthorized individuals.

30

Cable Specifications

This section has the cable requirements for the Ethernet LAN port.

Chapter 1: Product Description

Cable

Requirements

Maximum

Distance

The minimum cable requirements for the LAN port are listed here.

 10 or 100Mbps - Standard TIA/EIA 568-B-compliant Category 3

unshielded cabling.

 1Gbps - Standard TIA/EIA 568-A-compliant Category 5 or TIA/EIA

568-B-compliant Enhanced Category 5 (Cat 5e) unshielded
cabling.

The LAN port has a maximum operating distance of 100 meters (328 feet).

31

TQ5403e Outdoor Wireless Access Point Installation Guide

32

Chapter 2

Installing the Access Point

This chapter contains the following installation procedures for the
TQ5403e access point:

 “Reviewing Safety Precautions” on page 34

 “Unpacking the Access Point” on page 37

 “Attaching the Ground Cable to the Access Point” on page 40

 “Connecting an Ethernet Cable to the Access Point” on page 43

 “Attaching the Antennas to the Access Point” on page 48

 “Installing the Access Point on a Wall” on page 51

 “Installing the Access Point on a Pole” on page 56

 “Pole Installation Using the U-Bolts and Pole-Mount Bracket” on

page 59

 “Pole Installation Using the Pole Straps and Mounting Base” on

page 62

 “Starting the Initial Management Session on the Access Point” on

page 65

 “Setting the Country Setting” on page 67

Note

The non-US model of this product has a country code setting that
must be set during the initial management session of the unit. The
setting ensures that the unit operates in compliance with the laws
and regulations of your country or region.

For the US model, the country code is preset and cannot be
changed. Per FCC regulations, the country code setting for all WiFi
products marketed in the US must be fixed to US operational
channels only.

33

TQ5403e Outdoor Wireless Access Point Installation Guide

Reviewing Safety Precautions

Please review the following safety precautions before beginning the
installation procedures.

Note

The

 indicates that a translation of the safety statement is

available in a PDF document titled Translated Safety Statements on
the Allied Telesis website at www.alliedtelesis.com/support.

Warning

To prevent electric shock, do not remove the cover. No user­serviceable parts inside. This unit contains hazardous voltages and
should only be opened by a trained and qualified technician. To
avoid the possibility of electric shock, disconnect electric power to
the product before connecting or disconnecting the LAN cables.

 E1

Advertissement

Pour éviter tout risque d’électroc ution, ne pas enlever le capot.
L’appareil ne contient aucun composant réparable par l’utilisateur. Il
est exposé à des tensions dangereuses et ne doit être ouvert que
par un technicien compétent et qualifié. Pour éviter tout risque
d’électrocution, débrancher l’alim entation électrique du produit
avant de connecter ou de déconnecter les câbles de réseau local.

 E1

Warning

Do not work on equipment or cables during periods of lightning
activity.  E2

Advertissement

Ne pas travailler sur cet équipeme nt ni sur ses câbles en présence
de foudre.  E2

Warning

Operating Temperature. This product is designed for a maximum
ambient temperature of 65°C  E50

34

Chapter 2: Installing the Access Point

Advertissement

Température de fonctionnement. Ce produit est conçu pour une
température ambiante maximale de 65 °C.  E50

Caution

FCC Caution: Any changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate this equipment.  E80

Attention

Avertissement de la FCC: tout changement ou modification non
expressément approuvé par la partie responsable de la conformité
pourrait annuler l'autorité de l'utilisateur à utiliser cet appareil.

 E80

Note

All Countries: Install product in accordance with local and National
Electrical Codes.  E8

Note

You should verify that your PoE network adheres to the standards of
a separated extra-low voltage (SELV) circuit before using the PoE
feature on the wireless access point.

Warning

Only trained and qualified personnel are allowed to install or to
replace this equipment.  E14

Advertissement

Seul le personnel qualifié et compétent est autorisé à installer ou à
remplacer cet équipement.  E14

Warning

This equipment shall be installed in a Restricted Access location.

 E45

35

TQ5403e Outdoor Wireless Access Point Installation Guide

Advertissement

Cet équipement doit être installé dans un endroit à accès restreint.

 E45

Warning

Hot Surface, Do Not Touch! - The finned surface on the back of

the chassis is a heat sink and can become dangerously hot when
the unit is operating.  E114

Advertissement
Surface chaude, ne pas toucher! - La surface à ailettes à l'arrière

du châssis est un dissipateur de chaleur et peut devenir
dangereusement chaude lorsque l'unité est en marche.  E114

36

Unpacking the Access Point

To unpack the access point, perform the following procedure:

1. Remove all components from the shipping boxes.

Note

Store the packaging material in a safe location. You must use the
original shipping material if you need to return the unit to Allied
Telesis.

2. Verify that all components listed in Table 4 are included in your
shipping boxes.

Table 4. Components in the Shipping Boxes

Name Component

Chapter 2: Installing the Access Point

Four 5GHz Antennas

Two 2.4GHz Antennas

37

TQ5403e Outdoor Wireless Access Point Installation Guide

Table 4. Components in the Shipping Boxes (Continued)

Name Component

One Mounting Base

Four Sets of Screws, Washers,
and Spring Washers for
attaching the mounting base to
the access point

One Pole-mount Bracket

Four Sets of Hex-head Bolts,
Washers, and Spring Washers
for Attaching the Access Point
to the Pole-mount Bracket

38

Table 4. Components in the Shipping Boxes (Continued)

Name Component

Two U-Bolts

Four Nuts for the U-Bolts

Two Pole Straps

Chapter 2: Installing the Access Point

One 8AWG Ground Cable

One Screw with Washer and
Spring Washer for the Ground
Cable

Six External Surge Protectors
with Nuts and Metal and Rubber
Washers

Note

The ground lug on the
surge protector is not in
use.

3. If any item is missing or damaged, contact your Allied Telesis sales
representative for assistance.

Ground
lug

39

TQ5403e Outdoor Wireless Access Point Installation Guide

Attaching the Ground Cable to the Access Point

The ground cable protects the device from damage from lightning strikes
or electrostatic discharge (ESD).

Guidelines Review the following guidelines before attaching the ground cable to the

access point:

 Attach the ground cable to the access point before installing the

mounting base.

 Connect the ground cable directly to the earth ground.

 Keep the ground cable as short as possible; remove any extra

cable.

 Do not sharply bend, loop, or coil the ground cable.

 Connect the surge protector ground cable and the equipment

ground to a single common ground. The equipment ground
includes power ground and telecommunications ground.

What to Prepare

for Attaching the

Ground Cable

Attaching the

Ground Cable to

the Access Point

 The recommended earth ground impedance is less than 1.0 ohm.

 Measure the ground impedance at the point where the surge

protector ground cable, not at the ground rod.

 If you provide your own ground cable, use a 10 AWG or larger

stranded wire as the ground cable.

You need the following items to attach the ground cable to the access
point:

 TQ5403e Access Point

 Ground cable

 One screw for the ground cable

 Phillips-head screwdriver

Note

A Phillip-head screwdriver is not included with the product.

To attach the ground cable to the access point, perform the following
procedure:

1. Place the access point upside-down on a table or desk.

40

2. Select a ground post on the access point for the ground wire.

The access point has two ground posts on the bottom panel. You can
use either post. Refer to Figure 6 on page 41.

Ground Posts

Chapter 2: Installing the Access Point

Figure 6. Ground Posts

3. Insert the screw through the ground lug on the ground wire and secure
the wire to the selected ground post on the access point, using a
Phillips-head screwdriver. Refer to Figure 7.

Figure 7. Connecting the Ground Wire to the Access Point

41

TQ5403e Outdoor Wireless Access Point Installation Guide

Note

The ground wire should be 20AWG or larger and the screw should
be 3.5mm or larger.

4. Attach the other end of the ground wire to a circuit breaker, ground
rod, or earth ground.

Note

Keep the ground cable as short as possible; remove any extra
cable.

42

Connecting an Ethernet Cable to the Access Point

To connect an Ethernet cable to the access point, perform the following
procedure:

1. Place the access point right-side up on a table or desk.

2. Unscrew the cap on the LAN port and remove it from the access point.
See Figure 8.

Chapter 2: Installing the Access Point

Figure 8. Removing the Cap from the LAN Port

43

TQ5403e Outdoor Wireless Access Point Installation Guide

3. Disassemble the sealing nut, clamping claw, and sealing insert. Refer
to Figure 9.

Figure 9. Sealing Nut, Clamping Claw, and Sealing Insert

4. Slide the Ethernet LAN cable through the sealing nut and clamping
claw. See Figure 10. The fingers on the clamping claw need to be
pointing towards the sealing nut.

Sealing
Insert

Clamping
Claw

Sealing Nut

Clamping
Claw

Fingers

Sealing Nut

Figure 10. Sliding the Ethernet LAN Cable Through the Sealing Nut and

Clamping Claw

5. Open the sealing insert and slip it onto the Ethernet wire. The end with
the groove needs to be towards the clamping claw.Refer to Figure 11.

44

Chapter 2: Installing the Access Point

Groove

Figure 11. Installing the Sealing Insert

6. Slide the sealing insert into the clawing clamp. Refer to Figure 12.

Figure 12. Inserting the Sealing Insert in the Clawing Clamp

7. Connect the RJ-45 connector on the Ethernet cable into the Ethernet
LAN port inside the sealing assembly. Refer to Figure 13 on page 46.

45

TQ5403e Outdoor Wireless Access Point Installation Guide

Figure 13. Connecting the LAN Cable to the Ethernet LAN Port

8. Tighten the sealing nut on the access point. Refer to Figure 14.

Figure 14. Tightening the Sealing Nut

46

Note

The next step powers on the access point by attaching the Ethernet
cable to a port on a PoE+ source device. Allied Telesis recommends
not performing the step until you have completed all of the
installation procedures.

Chapter 2: Installing the Access Point

9. Connect the other end of the Ethernet cable to a port on a PoE+
source device, such as a PoE+ switch.

47

TQ5403e Outdoor Wireless Access Point Installation Guide

Attaching the Antennas to the Access Point

To install the antennas, perform the following procedure:

Note

You must install 5GHz antennas to 5GHz antenna connectors and

2.4GHz antennas to 2.4GHz antenna connectors.

1. Remove the blind caps covering the antenna connectors.

2. Screw a surge protector to an antenna connector. See Figure 15.

48

Figure 15. Attaching a Surge Protector to an Antenna Connector

3. Screw the nut onto the surge protector. Refer to Figure 16.

Figure 16. Screwing the Nut onto the Surge Protector

Chapter 2: Installing the Access Point

4. Install the metal and rubber washers, in that order, on the surge
protector.

Figure 17. Installing the Metal and Rubber Washers on the Surge

Protector

5. Screw an antenna onto the surge protector. Refer to Figure 18.

Figure 18. Installing an Antenna on a Surge Protector

49

TQ5403e Outdoor Wireless Access Point Installation Guide

6. Tighten the nut against the antenna to secure the antenna. Refer to
Figure 19.

Figure 19. Tightening the Nut to Secure the Antenna

7. Repeat this procedure to install the remaining antennas. See Figure

20.

50

Figure 20. Installing the Antennas to the Access Point

Installing the Access Point on a Wall

This section contains the procedures for installing the TQ5403e access
point on a wall.

Guidelines Review the following guidelines before installing the access point on a

wall:

 Attach the ground cable to the access point before attaching the

mounting base.

 Connect the Ethernet cable to the access point before installing the

access point on a wall or pole because connecting the Ethernet
cable is difficult after the access point is installed.

 Attach the antennas to the access point before installing it on a wall

or pole because attaching the antennas is difficult after the access
point is installed.

 The access point must be installed with the front panel down as

shown in Figure 21.

Chapter 2: Installing the Access Point

Figure 21. Orientation of the Access Point on a Wall

51

TQ5403e Outdoor Wireless Access Point Installation Guide

The mounting base can be installed in a vertical or horizontal



position. See Figure 22.

What to Prepare

for Wall

Installation

Figure 22. Two Orientations of the Mounting Base

You need the following items to install the access point on a wall:

 TQ5403e Access Point

 Mounting base

 Four screws for the mounting base

 Screws for the wall, one of the following:

– Four sets of the bolt, nut, washer, and wall anchor

for a concrete wall

– Four tapping screws for a regular wall

 Drill

 Phillips-head screwdriver

 Pencil

Note

Screws for the wall, drill, Phillip-head screwdriver, and pencil are not
included with the product.

Installing the

Access Point on a

Wall

52

To install the access point on the wall, perform the following procedure:

1. Review “Guidelines” on page 51.

Chapter 2: Installing the Access Point

2. Hold the mounting base on the wall at the desired location for the
access point and mark the four mounting base holes with a pencil. See
Figure 23.

Note

The mounting base can be in a vertical or horizontal position. see
Figure 22 on page 52.

c

Figure 23. Marking the Mounting Base Holes on the Wall

3. Pre-drill the marked locations on the wall.

4. Install the provided wall anchors in the holes.

5. Place the access point upside-down on a table or desk.

6. Attach the mounting base to the bottom of the access point with the
provided screws, spring washers, and washers, using a Phillips-head
screwdriver. See Figure 24 on page 54.

53

TQ5403e Outdoor Wireless Access Point Installation Guide

Note

Attach the ground cable to the access point before attaching the
mounting base. See “Attaching the Ground Cable to the Access
Point” on page 40.

Correct Order of

Washers

Screw

Spring

Washer

Washer

54

Figure 24. Attaching the Mounting Base to the Access Point

7. Attach the access point to the wall with the provided screws, using a
Phillips-head screwdriver. See Figure 25 on page 55.

Chapter 2: Installing the Access Point

Figure 25. Attaching the Access Point to the Wall

55

TQ5403e Outdoor Wireless Access Point Installation Guide

Installing the Access Point on a Pole

The TQ5403e access point can be mounted on a pole using either the
U-bolts and pole-mount bracket or the pole straps and mounting base.
See Figure 26.

U-bolts

Pole
straps

Two Methods to

Install the Access

Point on a Pole

Pole-mount bracket

Figure 26. Two Methods of Pole Installations

Perform one of the following instructions to install the access point on a
pole:

 “Pole Installation Using the U-Bolts and Pole-Mount Bracket” on

page 59

 “Pole Installation Using the Pole Straps and Mounting Base” on

page 62

You can install the access point on a pole using either:

 U-bolts and pole-mount bracket

 Pole straps and mounting base

The size of the pole that you are installing the access point on determines
which method of the pole installation you need. Table 5 on page 57 shows
the pole diameter that the U-bolts and pole straps can hold.

Mounting base

56

Chapter 2: Installing the Access Point

Table 5. Pole Sizes and Angle Adjustability

Vertical Pole and

Horizontal Pole

Method Pole Diameter Range

U-bolts
with Pole-mount Bracket

Pole Straps
with Mounting Base

Another difference of two methods is whether the angle of the access point
is adjustable. With the U-bolts and pole-mount bracket, you can adjust the
angle of the access point upwards or downwards. With the pole straps and
mounting base, you cannot change the angle of the access point.

Your can install the access point on a pole that stands vertically or runs
horizontally as long as the access point’s front panel faces down. See
Figure 27.

Φ35mm to 55mm Yes

Φ80mm to 100mm No

Angle

Adjustable

Figure 27. Pole Orientations with the Access Point

Note

Figure 27 show the pole orientations using the pole straps and
mounting base as examples. You can also install the access point
on a vertical or horizontal pole using the U-bolts and pole-mount
bracket.

57

TQ5403e Outdoor Wireless Access Point Installation Guide

Guidelines for

Pole Installation

Review the following guidelines before installing the access point on a
pole:

 The U-bolts can hold the pole whose diameter is from 35mm to 55mm.

 The pole straps can hold the pole whose diameter is from 80mm to

100mm.

 The pole-mount bracket has two hex-head bolts that allow you to

adjust the angle of the access point upwards or downwards.

 The access point must be installed with the front panel down, as

shown in Figure 26 on page 56.

 The access point can be installed on a pole that stands vertically or

runs horizontally using either the U-bolts and pole-mount bracket or
the pole straps and mounting base. See Figure 27 on page 57.

58

Chapter 2: Installing the Access Point

Pole Installation Using the U-Bolts and Pole-Mount Bracket

To use the pole mount bracket to install the access point, the pole
diameter must be from 35mm to 55mm.

Note

For pole installation using the pole straps, see “Pole Installation
Using the Pole Straps and Mounting Base” on page 62.

What to Prepare

for Pole

Installation Using

the U-Bolts and

Pole-Mount

Bracket

Installing the
Access Point on a
Pole Using the U-

Bolts and Pole-

Mount Bracket

You need the following items to install the access point on a pole using the
U-bolts and pole mount bracket:

 TQ5403e access point

 Pole mount bracket

 Four sets of screws, spring washers, and washers for the pole

mount bracket

 Two U-bolts

 Phillips-head screwdriver

Note

A Phillip-head screwdriver is not included with the product.

 10mm socket and ratchet or adjustable wrench (for adjusting the

position of the access point)

To install the access point on a pole using the U-bolts and pole mount
bracket, perform the following procedure:

1. Review “Guidelines for Pole Installation” on page 58.

2. Attach the pole mount brackets to the pole with the two U-bolts. See
Figure 28 on page 60.

59

TQ5403e Outdoor Wireless Access Point Installation Guide

Figure 28. Attaching the Pole-Mount Bracket to the Pole

3. Attach the access point to the pole-mount bracket with the screws
using a Phillips-head screwdriver. See Figure 29 on page 61.

Note

Figure 28 shows how to attach the pole mount bracket to a vertical
pole as an example. You can also install the bracket to a horizontal
pole.

Note

Attach the ground cable to the access point before attaching the
mounting base to the access point. Refer to “Attaching the Ground
Cable to the Access Point” on page 40.

60

Chapter 2: Installing the Access Point

Adjusting the

Position Upwards

or Downwards

Figure 29. Attaching the Access Point to the Pole-Mount Brackets

To adjust the angle of the access point upwards or downwards, perform
the following procedure:

1. Loose the two bolts located on the sides of the pole mount brackets
using an adjustable wrench or a 10mm socket and ratchet.

2. Adjust the angle of the access point upward or downward.

3. Tighten the bolts.

61

TQ5403e Outdoor Wireless Access Point Installation Guide

Pole Installation Using the Pole Straps and Mounting Base

To use the pole straps and mounting base to install the access point, the
pole diameter must be from 80mm to 100mm.

Note

For the pole installation using the U-bolts and pole-mount bracket,
see “Pole Installation Using the U-Bolts and Pole-Mount Bracket” on
page 59.

What to Prepare

for Pole

Installation Using

the Pole Straps

and Mounting

Base

Installing the

Access Point on a

Pole Using the

Pole Straps and

Mounting Base

You need the following items to install the access point on a pole using the
pole straps and mounting base:

 TQ5403e access point

 Mounting base

 Two Pole straps

 Four sets of screws, spring washers, and washers for the mounting

base

 Phillips-head screwdriver

Note

A Phillip-head screwdriver is not included with the product.

To install the access point on a pole using the pole straps and mounting
base, perform the following procedure:

1. Review “Guidelines for Pole Installation” on page 58.

2. Attach the mounting base to the bottom of the access point with the
provided screws, spring washers, and washers, using a Phillips-head
screwdriver. See Figure 24 on page 54.

62

Note

Attach the ground cable to the access point before attaching the
mounting base. See “Attaching the Ground Cable to the Access
Point” on page 40.

Chapter 2: Installing the Access Point

3. Thread one pole strap through the holes marked 1 to attach to the
mounting base. Repeat the threading for the other pole strap. See
Figure 30.

2

1

1

2

Figure 30. Threading the Pole Straps

Note

Figure 30 shows how to install the access point to a vertical pole. To
install the access point on a horizontal pole, use the other set of the
holes marked 2 to attach the pole straps to the mounting base.

4. Wrap the pole straps around the pole as shown in Figure 31 on page

64.

63

TQ5403e Outdoor Wireless Access Point Installation Guide

Figure 31. Securing the Access Point to the Pole Using the Pole Straps

5. Place the tip of the pole strap into the other end of the strap where the
screw placed.

6. Tighten the screw with a Phillips-head screwdriver to tighten the pole
strap until the access point is attached to the pole securely. See
Figure 31.

7. Repeat Step 6 for the other pole strap.

64

Chapter 2: Installing the Access Point

Starting the Initial Management Session on the Access Point

The wireless access point firmware includes a DHCP client. The default
setting for the client is enabled. When you power on the access point for
the first time, it queries the subnet on the LAN port for a DHCP server. If a
DHCP server responds to its query, the unit uses the IP address the server
assigns to it. If there is no DHCP server, the access point uses the default
IP address 192.168.1.230.

Note

The initial management session of the access point has to be
conducted through the LAN port because the default setting for the
radios is off.

To start the management session, perform the following procedure:

1. Connect the access point to a PoE switch.

If your network has VLANs, the access point must be connected to a
port on the PoE switch that belongs to the same VLAN as the port
where your management PC is connected.

You may need to access the management software on the PoE switch
to list the VLANs and their port assignments. For example, if the
access point is connected to a port that is a member of the Sales
VLAN, your management PC must be connected to a port that is also a
member of that VLAN. If your network is small and does not have
VLANs or routers, you may connect your management PC to any port
on the PoE switch.

2. Start the web browser on your management PC.

3. Perform the one of the following steps:

 If your network does not have a DHCP server, change the IP

address on your management PC to 192.168.1.n. The n is any
number from 1 to 254, except 230. Then, enter the default address

192.168.1.230 in the URL field of the web browser.

 If your network has a DHCP server, enter the IP address that the

DHCP server assigned ti the access point.

The login page appears. See Figure 32 on page 66.

65

TQ5403e Outdoor Wireless Access Point Installation Guide

.

4. Enter “manager” for the username and “friend” for the password.

The username and password are case-sensitive.

Figure 32. Login Window

66

Setting the Country Setting

You should set the country setting during the initial management session
of the access point to ensure that the device operates in compliance with
the codes and regulations of your region or country.

Note

The non-US model of this product has a country code setting that
must be set during the initial management session of the unit. The
setting ensures that the unit operates in compliance with the laws
and regulations of your country or region.

For the US model, the country code is preset and cannot be
changed. Per FCC regulations, the country code setting for all WiFi
products marketed in the US must be fixed to US operational
channels only.

Chapter 2: Installing the Access Point

To set the country setting, perform the following procedure:

1. Select Settings > Radio from the menu on the left,

The access point displays the Basic Settings for Radio 1. See
Figure 33.

Figure 33. Basic Settings for Radio1

67

TQ5403e Outdoor Wireless Access Point Installation Guide

2. Select the Country pull-down menu and select your country or region.

Note

If the Country pull-down menu is deactivated and cannot be
changed, the country parameter was set when the unit was
manufactured. If the setting is not correct for your country or region,
contact your Allied Telesis sales representative for assistance.

The access point displays a confirmation prompt.

3. Click OK to change the country setting or Cancel to cancel the
procedure.

If you click OK, the access point changes the country setting and
disables all radios on the access point.

Note

This procedure does not require clicking the Save & Apply button.

Allied Telesis recommends rebooting the access point after changing
the country settings. To reboot the unit, either power off on the unit or
continue with these steps:

4. From the Maintenance menu, select Reboot.

5. Click the Reboot button.

6. When the access point displays a confirmation prompt, click OK to
reboot the unit or Cancel to cancel the procedure.

7. To resume managing the unit, wait for it to complete initializing its
management software and then start a new management session.

Note

For instructions on how to configure the features of the access point,
see a User Guides for this access point.

68

Appendix A

Technical Specifications and Statements

This appendix contains the following sections:

 “Physical Specifications”

 “Power Specifications”

 “Environmental Specifications” on page 70

 “Antenna Specifications” on page 70

 “LAN Port” on page 71

 “Safety and Electromagnetic Emissions Certifications” on page 73

 “Operation Frequency Information” on page 74

 “IC Statements” on page 75

 “Europe - EU Declaration of Conformity” on page 77

Physical Specifications

Dimensions (W x D x H) 257 mm x 227 mm x 90 mm

Weight of the device with antennas 4.0 kg (8.8 lb.)

Power Specifications

AT-TQ5403e 15.8 watts

Table 6. TQ5403e Physical Specifications

(10.1 in. x 8.9 in. x 3.5 in.)

Table 7. TQ5403e Maximum Power Consumption

69

Appendix A: Technical Specifications and Statements

Environmental Specifications

Table 8. Environmental Specifications

Operating Temperature of the
Access Point

Storage Temperature -40° C to 80° C (-40° F to 176° F)

Operating Humidity 5% to 95% non-condensing

Storage Humidity 5% to 95% non-condensing

Altitude of operation Up to 3,000m (9,9843 ft)

Antenna Specifications

This radio transmitter [3336D-TQ5403E] has been approved by
Innovation, Science and Economic Development Canada to operate with
the antenna types listed below, with the maximum permissible gain
indicated. Antenna types not included in this list that have a gain greater
than the maximum gain indicated for any type listed are strictly prohibited
for use with this device.

Le présent émetteur radio [3336D-TQ5403E] a été approuvé par
Innovation, Sciences et Développement économique Canada pour
fonctionner avec les types d'antenne énumérés ci dessous et ayant un
gain admissible maximal. Les types d'antenne non inclus dans cette liste,
et dont le gain est supérieur au gain maximal indiqué pour tout type
figurant sur la liste, sont strictement interdits pour l'exploitation de
l'émetteur.

-40° C to 65° C (-40° F to 149° F)

70

Table 9. Antenna Specifications

Antenna type Dipole

Antenna Connector N-type

Table 10. Frequency and Gain

Frequency (MHz) 2400 ~ 2483.5 5150~5250 5250~5350 5470~5725 5725~5850

Gain (dBi) 5.2 6.91 6.72 6.34 7.08

LAN Port

TQ5403e Outdoor Wireless Access Point Installation Guide

Table 11. LAN Port Specifications

Connector RJ45

Standards IEEE 802.3 (10Base-T)

IEEE 802.3u (100Base-TX)
IEEE 802.3ab (1000Base-T)

PoE standard IEEE 802.3at (class 4)

Figure 34 illustrates the pin layout of the LAN port.

Figure 34. Pin Layout for the RJ45 Connector on the LAN Port

Table 12 lists the pin signals when the port is operating in the MDI
configuration at 10 or 100 Mbps.

Table 12. MDI Pin Signals (10Base-T or 100Base-TX)

Pin Signal

1 TX+

2 TX-

3 RX+

6 RX-

71

Appendix A: Technical Specifications and Statements

Table 13 lists the pin signals for the MDI-X configuration at 10 or 100
Mbps.

Table 13. MDI-X Pin Signals (10Base-T or 100Base-TX)

Table 14 lists the pin signals when the LAN port is operating at 1000
Mbps.

Pin Signal

1 RX+

2 RX-

3 TX+

6 TX-

Table 14. 1000Base-T Connector Pinouts

Pin Pair Signal

1 1 TX and RX

2 1 TX and RX-

3 2 TX and RX+

4 3 TX and RX+

5 3 TX and RX-

6 2 TX and RX-

7 4 TX and RX+

8 4 TX and RX-

72

TQ5403e Outdoor Wireless Access Point Installation Guide

Safety and Electromagnetic Emissions Certifications

Table 15. Safety and Electromagnetic Emissions Certificates

Standard
Compliance

Certificates CE

Emissions (EMI) FCC part15 Subpart B Class B

Immunity (EMS) RED EN55024

Safety UL 62368-1 2nd Edition

RoHs compliant
European Union RoHS (Directive 2011/65/EU of
the European Parliament and of the Council of 8
June 2011 on the restriction of the use of certain
hazardous substances in electrical and electronic
equipment.)

FCC/IC
RCM
Wi-Fi CERTIFIED

CISPR32 Class B
AS/NZS CISPR 32
RED EN55032 Class B
RCM
VCCI Class B

EN61000-3-2
EN61000-3-3

IEC 62368-1 2nd Edition
CE EN 62368-1 2nd Edition

73

Appendix A: Technical Specifications and Statements

Operation Frequency Information

Table 16. Operation Frequency

2.4GHz 5150~5250GHz 5250~5350GHz 5470~5725GHz 5725~5850GHz

Indoor Outdoor Indoor Outdoor Indoor Outdoor Indoor Outdoor Indoor Outdoor

CE √ √ √ N/A √ N/A √ √ N/A N/A

FCC √ √ √ √ √ √ √ √ √ √

TELEC √ √ √ N/A √ N/A √ √ N/A N/A

RCM √ √ √ N/A √ N/A √ √ √ √

IC √ √ √ N/A √ √ √ √ √ √

√: usable band
N/A: disabled band

74

IC Statements

TQ5403e Outdoor Wireless Access Point Installation Guide

This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s license­exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that

may cause undesired operation of the device.

L’émetteur/récepteur exempt de licence contenu dans le présent appareil
est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes :

(1) L’appareil ne doit pas produire de brouillage;

(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si

le brouillage est susceptible d’en compromettre le fonctionnement.

IC Radiation

Exposure

Statement

Déclaration

d’exposition à la

radiation

Caution (i) the device for operation in the band 5150-5250 MHz is only for indoor

This equipment complies with IC RSS-102 radiation exposure limit set
forth for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator and your
body.

Cet équipement respecte les limites d’exposition aux rayonnements IC
définies pour un environnement non contrôlé. Cet équipement doit être
installé et mis en marche à une distance minimale de 20cm qui sépare
l’élément rayonnant de votre corps.

L’émetteur ne doit ni être utilisé avec une autre antenne ou un autre
émetteur ni se trouver à leur proximité.

use to reduce the potential for harmful interference to co-channel mobile
satellite systems;

(ii) the maximum antenna gain permitted for devices in the bands 5250­5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and

(iii) the maximum antenna gain permitted for devices in the band 5725­5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point
and non point-to-point operation as appropriate.

(iv) Users should also be advised that high-power radars are allocated as
primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650­5850 MHz and that these radars could cause interference and/or damage
to LE-LAN devices.

75

Appendix A: Technical Specifications and Statements

Avertissement Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des

instructions précises sur les restrictions susmentionnées, notamment:

(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont
réservés uniquement pour une utilisation à l’intérieur afin de réduire les
risques de brouillage préjudiciable aux systèmes de satellites mobiles
utilisant les mêmes canaux;

(ii) le gain maximal d’antenne permis pour les dispositifs utilisant les
bandes 5250-5350 MHz et 5470-5725 MHz doit se conformer à la limite
de p.i.r.e.;

(iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la
bande 5725-5825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée
pour l’exploitation point à point et non point à point, selon le cas.

(iv) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs
de radars de haute puissance sont désignés utilisateurs principaux (c.-àd.,
qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850MHz et
que ces radars pourraient causer du brouillage et/ou des dommages aux
dispositifs LAN-EL.

Professional

Installation

Instruction

Instructions

d'installation

professionnelle:

Installation personnel

This product is designed for specific application and needs to be installed
by a qualified personnel who has RF and related rule knowledge. The
general user shall not attempt to install or change the setting.

Installation personnelle

Ce produit est destine a un usage specifique et doit etre installe par un
personnel qualifie maitrisant les radiofrequences et les regles s'y
rapportant. L'installation et les reglages ne doivent pas etre modifies par
l'utilisateur final.

76

Europe - EU Declaration of Conformity

Hereby, Allied Telesis declares that the radio equipment type
[AT-TQ5403e] is in compliance with Directive 2014/53/EU.

TQ5403e Outdoor Wireless Access Point Installation Guide

Operating

Frequencies and

Maximum

Transmission

Power Levels

The operating frequencies and maximum transmission power levels for
wireless devices operated in the EU are listed below:

Non-Beamforming:

- 2412-2472 MHz: 19.07 dBm (80.81mW)

- 5180-5240 MHz: 22.43 dBm (174.82mW)

- 5260-5320 MHz: 22.52 dBm (178.79mW)

- 5500-5700 MHz: 29.12 dBm (817.50mW)

Beamforming:

- 2412-2472 MHz: 19.16 dBm (82.44mW)

- 5180-5240 MHz: 22.32 dBm (170.75mW)

- 5260-5320 MHz: 22.75 dBm (188.33mW)

- 5500-5700 MHz: 29.05 dBm (803.06mW)

77

Appendix A: Technical Specifications and Statements

78

Appendix B

Radiation Patterns

This appendix contains the following sections:

 “2.4GHz Antennas” on page 80

 “5GHz Antennas” on page 82

Z

X

Figure 35. Axes of the Antennas

Y

79

Appendix B: Radiation Patterns

2.4GHz Antennas

X-Z Plane

(E-total)

80

X-Y Plane

(E-total)

TQ5403e Outdoor Wireless Access Point Installation Guide

81

Appendix B: Radiation Patterns

5GHz Antennas

X-Z Plane

(E-total)

82

X-Y Plane

(E-total)

TQ5403e Outdoor Wireless Access Point Installation Guide

83

Appendix B: Radiation Patterns

84