All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of
Netscape Communications Corporation. All other product names, company names, logos or other designations mentioned herein are
trademarks or registered trademarks of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any
incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this
manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or should have known, the possibility of
such damages.
Electrical Safety and Emissions Standards
This product meets the following standards.
Federal Communications Commission Interference Statement
Declaration of Conformity
Manufacturer Name: Allied Telesis, Inc.
Declares that the product: Gigabit Ethernet Adapters
Model Numbers: AT-2916SX, AT-2916LX10/LC-901, AT-2931SX, AT-2972SX, AT-2972LX10/LC-901, AT-2972SX/2,
AT-2972T/2
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and the receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device must not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure compliance.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
IEEE802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11.
Industry Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
European Union Restriction of the Use of Certain Hazardous Substances
(RoHS) in Electrical and Electronic Equipment
This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous
Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring
supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
3
RFI EmissionsFCC Class B, EN55022 Class B, VCCI Class B, C-TICK, CE
ImmunityEN55024
Electrical SafetyEN60950 (TUV), UL 60950 (
Laser SafetyEN60825
CULUS
)
Translated Safety Statements
Important: The indicates that a translation of the safety statement is available in a PDF
document titled “Translated Safety Statements” on the Allied Telesis website at
www.alliedtelesis.com/support/software.
4
Contents
Safety Symbols Used in this Document ........................................................................................................................12
Where to Find Web-based Guides ................................................................................................................................13
Online Support .......................................................................................................................................................14
Email and Telephone Support................................................................................................................................14
Sales or Corporate Information ..............................................................................................................................14
Contents of Your Shipment ....................................................................................................................................17
AT-29xx Series Adapter Software Drivers.....................................................................................................................19
Supported Operating Systems ...............................................................................................................................19
Software Driver Features .......................................................................................................................................19
Installing a Network Adapter Card.................................................................................................................................25
Connecting the Network Cables....................................................................................................................................29
Chapter 3: Installing Windows Server 2003 and Windows XP Driver Software .................................................................31
Installing the Driver Software ........................................................................................................................................32
Using the Driver Installer........................................................................................................................................32
Updating the Adapter Software ..............................................................................................................................35
Uninstalling the Driver Software ....................................................................................................................................41
Chapter 4: Installing the Windows 2008 R2, Windows Vista, and Windows 7 Driver Software ..........................................43
Installing the Driver Software ........................................................................................................................................44
Selecting the Device Manager ...............................................................................................................................44
Installing the Windows 2008 R2, Windows, Vista, and Windows 7 Driver Software .............................................. 48
Uninstalling the Driver Software ....................................................................................................................................51
Flow Control ...........................................................................................................................................................57
Jumbo Mtu .............................................................................................................................................................58
Large Send Offload Property .................................................................................................................................61
Receive Side Scaling .............................................................................................................................................64
VLAN ID .................................................................................................................................................................67
Wake Up Capabilities .............................................................................................................................................68
WOL Speed............................................................................................................................................................69
Chapter 6: Installing the Linux Driver Software ...................................................................................................................71
Installing the Linux Driver Software ...............................................................................................................................72
Building a Driver from a TAR File...........................................................................................................................72
Removing the Linux Driver from a TAR Installation .......................................................................................................75
Installing Novell NetWare Server 5.x or 6.0 Driver Software .........................................................................................86
Verifying or Modifying Adapter Parameters ...................................................................................................................88
Removing Drivers from Autoexec.ncf ............................................................................................................................93
Chapter 8: Installing the NDIS2 Driver Software for MS-DOS Platforms ............................................................................95
Installing the NDIS2 Driver Software for Use on MS-DOS Platforms ............................................................................96
Modifying the Startup Disk .....................................................................................................................................96
Using Keywords for the B57.dos Drivers.....................................................................................................................101
Chapter 9: Installing the PXE Boot Agent .........................................................................................................................103
Server Setup................................................................................................................................................................105
Windows Server 2003 and Windows XP ..............................................................................................................105
DOS UNDI/APITEST............................................................................................................................................105
Red Hat Linux.......................................................................................................................................................105
Checking Port LEDs on the Adapter............................................................................................................................109
Verifying the Correct Drivers are Loaded ....................................................................................................................111
Windows Server 2003 ..........................................................................................................................................112
Software Problems and Solutions................................................................................................................................115
Microsoft Remote Installation Service (RIS) Instructions .....................................................................................115
Windows Server 2003 ..........................................................................................................................................115
Chapter 11: DOS Diagnostics ...........................................................................................................................................117
DOS Prompt Commands.............................................................................................................................................119
Test Names ..........................................................................................................................................................120
Test Descriptions..................................................................................................................................................121
Power Specifications ...................................................................................................................................................132
AT-7100/24 Fast Ethernet Switch Installation Guide
7
Contents
8
Figures
Figure 1. Removing the PC Cover.......................................................................................................................................25
Figure 2. Removing the Faceplate From PCI Slot...............................................................................................................26
Figure 3. Inserting the Network Adapter Card .....................................................................................................................27
Figure 4. Securing the Adapter Card...................................................................................................................................28
Figure 5. Welcome to the Found New Hardware Wizard Window.......................................................................................33
Figure 6. Found New Hardware Wizard Window: Search and Installation Options.............................................................34
Figure 7. Windows Server 2003 Start Window....................................................................................................................36
Figure 8. Run Window .........................................................................................................................................................36
Figure 12. System Properties Dialog Box............................................................................................................................40
Figure 13. Windows 2008 R2 and Windows 7 Search Box .................................................................................................45
Figure 14. Windows Vista Start Menu .................................................................................................................................46
Figure 15. Windows Vista Run Window...............................................................................................................................46
Figure 22. Run Command Window....................................................................................................................................112
Figure 23. Command Window with pconfig/all displayed ..................................................................................................113
Figure 24. Command Window with ping displayed............................................................................................................113
Figure 25. Ferrule in an SC Connector Plug......................................................................................................................135
Figure 26. Unclean and Clean Ferrule...............................................................................................................................135
Figure 28. Rubbing the Ferrule Tip on the Cleaning Surface ....................................................................
Figure 29. Lint-Free and Alcohol-Free Swabs ...................................................................................................................138
Figure 30. Cleaning a Recessed Ferrule...........................................................................................................................138
........................136
9
Figures
10
Preface
This guide contains instructions on how to install the AT-29xx Series
Gigabit Ethernet Network adapters. In addition, procedures are provided
that describe how to install and configure the driver software.
The Preface contains the following sections:
“Safety Symbols Used in this Document” on page 12
“Where to Find Web-based Guides” on page 13
“Contacting Allied Telesis” on page 14
11
Preface
Safety Symbols Used in this Document
This document uses the safety symbols defined in Table 1.
Table 1. Safety Symbols
SymbolMeaningDescription
CautionPerforming or omitting a specific action may
result in equipment damage or loss of data.
WarningPerforming or omitting a specific action may
result in electrical shock.
12
Where to Find Web-based Guides
The installation and user guides for all Allied Telesis products are available
in portable document format (PDF) on our web site at
www.alliedtelesis.com/support/software. You can view the documents
online or download them onto a local workstation or server.
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guidee
13
Preface
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support as well as sales and corporate information.
Online SupportYou can request technical support online by accessing the Allied Telesis
Knowledge Base: www.alliedtelesis.com/support/kb.aspx. You can use
the Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesis web site: www.alliedtelesis.com.
Select your country from the list displayed on the website. then select the
appropriate menu tab.
WarrantyFor hardware warranty information, refer to the Allied Telesis web site:
www.alliedtelesis.com/support/warranty.
Returning
Products
Sales or
Corporate
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact the Allied Telesis Technical Support
group at our web site: www.alliedtelesis.com/support/rma. Select your
country from the list displayed on the website. Then select the appropriate
menu tab.
You can contact Allied Telesis for sales or corporate information through
our web site: www.alliedtelesis.com. To find the contact information for
your country, select Contact Us -> Worldwide Contacts.
Information
Management
Software Updates
14
New releases of management software for our managed products are
available from either of the following Internet sites:
Allied Telesis web site: www.alliedtelesis.com/support/software
If you prefer to download new software from the Allied Telesis FTP server
from your workstation’s command prompt, you will need FTP client
software and you must log in to the server. Enter “anonymous” for the user
name and your email address for the password.
Chapter 1
Introduction to the AT-29xx Series
Gigabit Ethernet Network Adapters
This chapter provides an introduction to the Allied Telesis AT-29xx Series
Gigabit Ethernet Network adapters and contains the following sections:
“Functional Description” on page 16
“LEDs” on page 18
“AT-29xx Series Adapter Software Drivers” on page 19
“Failover Teaming” on page 20
15
Chapter 1: Introduction to the AT-29xx Series Gigabit Ethernet Network Adapters
Functional Description
The AT-29xx Series Gigabit Ethernet Network adapters target the
increased congestion experienced at the backbone and server in today’s
networks. These adapters provide a future upgrade path for high-end
workstations that require more bandwidth than Fast Ethernet can provide.
The adapter connects a PCI compliant server or workstation to a Gigabit
Ethernet network. The adapter incorporates a technology that transfers
data at a maximum rate of 2Gbps—20 times the rate of Fast Ethernet
adapters. In addition, the adapters use fiber optic cabling and a connector
that meets 62.5/125um or 50/125um multimode specifications. These
adapters operate at 1000 Mbps full-duplex mode only.
The AT-29xxSX Series of Gigabit Ethernet adapters includes the following
models:
AT-2916SX
AT-2931SX
AT-2972SX
AT-2972SX/2
The AT-2916 adapter is a 33/66Mhz 32-bit interface (PCI) card and is
available in three versions:
AT-2916SX/SC adapter
AT-2916SX/LC adapter
AT-2916LX10/LC-901 adapter (suitable for long-haul fiber optic
cables)
The AT-2931SX adapter is a 33/66/133Mhz 32/64-bit interface (PCI-X)
card and is available in two versions:
AT-2931SX/SC adapter
AT-2931SX/LC adapter
The AT-2972SX/2, and AT-2972T/2 adapters are both PCI Express 4channel devices. The AT-2972SX is a PCI Express 1-channel device.
The AT-2972LX10/LC-901 adapter is suitable for long-haul fiber optic
cables. The AT-2972SX has one port and the AT-2972SX/2 has two ports.
All ports have LC connectors. The AT-2972T/2 has two gigabit copper
ports.
16
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guide
The adapter versions differ only in their PCI connector type. The SC
version adapters have an SC connector, and the LC version adapters
have an LC connector. The LEDs and software drivers are identical for all
adapter models and versions.
Contents of Your
Shipment
Included with your adapter are the following items:
Antistatic bag (used for protecting the adapter when stored or
shipped). Keep the adapter in its packaging until ready for installation.
Low-profile bracket
Inform your network supplier of any missing or damaged items. If you need
to return the adapter, you must pack it in the original (or equivalent)
packing material or the warranty will be voided. See “Returning Products”
on page 14.
17
Chapter 1: Introduction to the AT-29xx Series Gigabit Ethernet Network Adapters
LEDs
All fiber adapter models have two LEDs: LINK and ACT. The LINK LED
indicates an active link and the ACT (Activity) LED indicates data transfer
status. After the driver is loaded and the cables are connected properly.
The LINK LED is lit and the ACT LED is on if data traffic is present. See
Table 1.
Table 1. Fiber Optic Port LED Status
LEDStateDescription
LINKOnValid fiber link.
OffNo fiber link.
ACTBlinkingData traffic is present
between the adapter and
the switch.
OffData traffic is not present.
The AT-2972T/2 has one copper port with a single LED. For a description,
see Table 2.
Table 2. AT-2972T/2 LED
StateDescription
OnValid link.
OffNo valid link.
BlinkingData traffic is present between the adapter and the switch.
18
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guide
Note
AT-29xx Series Adapter Software Drivers
An AT-29xx Series adapter is shipped from the factory with the default
Broadcom software driver installed. To update the software driver, you
have two options:
If your system has an Internet connection, you can download the AT-
29xx software driver from the Microsoft’s Update Manager. This utility
is accessed through the Start button. However, the Microsoft Update
Manager may not have the latest Allied Telesis software drivers.
You can download the latest version of the software driver from the
Allied Telesis website at www.alliedtelesis.com/support/software.
This manual provides instructions to download the software driver from the
Allied Telesis website and install it on your adapter.
Supported
Operating
Systems
Software Driver
Features
The AT-29xx Series Adapters support software drivers on the following
operating systems:
Windows Server 2003
Windows XP
Windows 2008 R2
Windows Vista
Windows 7
Linux
Novell NetWare
MS-DOS
The following is a list of the AT-29xx Series Gigabit Ethernet Network
adapters features for all of the supported operating systems:
Flow Control (IEEE 802.3X)
Jumbo frames (9 KB)
Layer 2 Priority Encoding (802.1P)
Adaptive interrupt frequency
Integrated 96 KB Frame Buffer Memory
Support for PXE
Load balancing
Novell NetWare 5.1 does not support Jumbo Frames.
19
Chapter 1: Introduction to the AT-29xx Series Gigabit Ethernet Network Adapters
Note
Note
Failover Teaming
Failover Teaming provides redundant adapter operation in the event that a
network connection fails. When multiple Allied Telesis Gigabit Ethernet
adapters are installed in the same server, they can be paired into Teams.
Each team must have at least one adapter, but can support up to eight
adapters. The number of teams is limited by the number of adapters that
are installed.
If the primary adapter in a team is disconnected because of failure of the
adapter, cable, or switch port, the secondary team member becomes
active, redirecting both inbound and outbound traffic originally assigned to
the primary adapter. Sessions are maintained, causing no impact to the
user.
The AT-29xx Series adapters have advanced server features for teaming
and failover. For more information, see the Broadcom Advanced Control Suite 3 User’s Guide which you can download from the Allied Telesis
website at www.alliedtelesis.com/support/software.
Allied Telesis recommends disabling STP when using the teaming
and fault tolerance features.
Failover Teaming is available with the Broadcom Advanced Control
Suite 3 (BACS 3) utility.
20
Chapter 2
Installing the Hardware
The AT-29xx Series adapters can be installed in a server or a workstation.
This chapter describes how to install the adapters.
This chapter contains the following sections:
“Reviewing Safety Precautions” on page 22
“Pre-Installation Checklist” on page 24
“Installing a Network Adapter Card” on page 25
“Connecting the Network Cables” on page 29
“Warranty Registration” on page 30
21
Chapter 2: Installing the Hardware
Note
Warning
Warning
Warning
Warning
Warning
Note
Reviewing Safety Precautions
Please review the following safety precautions before you begin to install
the network adapter card.
The indicates that a translation of the safety statement is
available in a PDF document titled “Translated Safety Statements”
on the Allied Telesis website at www.alliedtelesis.com/support/software.
This is a “Class 1 LED product”. L1
Do not stare into the laser beam. L2
Warning: Do not look directly at the fiber optic cable ends or inspect
the cable ends with an optical lens. E29
Do not work on this equipment or cables during periods of lightning
activity. E2
Operating Temperature: This product is designed for a maximum
ambient temperature of 40 degrees C. E7
All Countries: Install this product in accordance with local and
National Electric Codes. E8
22
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guide
Warning
The adapter is being installed in a system that operates with
voltages that can be lethal. Before you remove the cover of your
system, you must observe the following precautions to protect
yourself and to prevent damage to the system components.
- Remove any metallic objects or jewelry from your hands and wrists.
- Use only insulated or nonconducting tools.
- Verify that the system is powered OFF and unplugged before
accessing internal components.
- Installation or removal of adapters must be performed in a staticfree environment. The use of a properly grounded wrist strap or
other personal antistatic devices and an antistatic mat is strongly
recommended. E39
23
Chapter 2: Installing the Hardware
Pre-Installation Checklist
1. Check that your system has an appropriate open PCI slot.
2. Verify that your system is using the latest BIOS.
3. If your system is active, shut it down.
4. When system shut down is complete, power OFF and unplug your
system.
5. Holding the adapter card by the edges, remove it from its shipping
package and place it on an antistatic surface.
6. Check the adapter for visible signs of damage, particularly on the
card’s edge connector.
Never attempt to install any damaged adapter. If the adapter is
damaged, report it to Allied Telesis. See “Contacting Allied Telesis” on
page 14.
24
Installing a Network Adapter Card
Warning
The following instructions apply to installing an AT-29xx Series Gigabit
Ethernet Network adapter in most systems. Refer to the manuals that were
supplied with your system for details about performing these tasks on your
particular system.
To install the network adapter card, perform the following procedure:
1. Review the “Pre-Installation Checklist” on page 24 and “Reviewing
Safety Precautions” on page 22.
Before installing the adapter, ensure the system power is OFF and
unplugged from the power outlet, and that proper electrical grounding
procedures have been followed.
High voltage inside the system presents a safety hazard. Make sure
the power is off before removing the cover.
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guide
2. Remove the system cover and select any appropriate empty PCI slot.
See Figure 1.
If you do not know how to identify an appropriate PCI slot, refer to your
system documentation.
Figure 1. Removing the PC Cover
25
Chapter 2: Installing the Hardware
Note
Caution
3. Select an empty, non-shared PCI slot and remove the faceplate.
Keep the faceplate in a safe place. You may need it for future use. See
Figure 2.
Figure 2. Removing the Faceplate From PCI Slot
If you cannot locate or know how to find an appropriate PCI slot,
refer to the documentation that came with your system.
4. Remove the network adapter card from the shipping package and
store the packaging material in a safe location.
Wear a grounding device and observe electrostatic discharge
precautions when installing the network adapter card in a system.
Failure to observe this caution could result in damage to the card.
5. Applying even pressure at both corners of the card, push the adapter
card until it is firmly seated in the appropriate PCI slot.
26
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guide
Note
Note
Caution
Make sure the card is securely seated. See Figure 3.
Figure 3. Inserting the Network Adapter Card
The connector dock in a 32-bit PCI slot is shorter than in a 64-bit PCI
slot. Although the AT-2931SX adapter is designed to fit in either slot
type, when installed in a 32-bit PCI slot, part of the adapter’s
connector edge remains undocked. This is part of normal operation.
When you install an AT-2931SX adapter in a 32-bit slot, the adapter
operates in 32-bit mode only.
Do not use excessive force when seating the card, because this may
damage the system or the adapter. If the card resists seating,
remove it from the system, realign it, and try again.
27
Chapter 2: Installing the Hardware
Note
6. Secure the network adapter card to the chassis with a Phillips-head
screw (not provided) as shown in Figure 4.
Figure 4. Securing the Adapter Card
7. Replace the system’s cover and secure it with the screws removed in
Step 2.
8. Disconnect any personal antistatic devices.
9. Power the system on.
If you installed the adapter card in a Microsoft Windows Operating
system before installing the driver software, the Found New
Hardware Wizard launches automatically. For more information,
refer to the chapter for your Windows Operating system.
Once the system returns to proper operation, the adapter hardware is fully
installed. Next, connect the network cables. See “Connecting the Network
Cables” on page 29.
28
Connecting the Network Cables
Warning
Note
All the fiber Gigabit Ethernet network adapters have two fiber optic
connectors for attaching the system to a compatible link partner, or an
IEEE 802.3z compliant gigabit switch. After connecting the system to the
network and power is supplied, the adapter performs auto-negotiation and
attempts to establish the connection at 1000 Mbps full-duplex only.
To connect a network cable to the adapter, perform the following
procedure:
1. Prepare a fiber optic cable according to the specifications in Table 3.
AT-29xx Series Gigabit Ethernet Network Adapters Installation Guide
Port TypeConnectorMedia
1000BASE-SXFiber Optic50 µm multimode
850 nm
1000BASE-SXFiber Optic62.5 µm multimode
850 nm
1000BASE-LXFiber Optic9.125 µm single mode
1310 nm
The fiber optic ports contain a Class 1 laser device. When the ports
are disconnected, always cover them with the provided plug.
Exposed ports may cause skin or eye damage.
2. Connect one end of the cable to the adapter.
3. Connect the other end of the cable to the appropriate Ethernet network
port or fiber optic port.
Maximum
Distance
550 meters
(1,804 feet)
275 meters
(853 feet)
10 kilometer
(6.213 miles)
After the cable is properly connected at both ends, the adapter port
LEDs should be functional. See Table 1 on page 18 for a description
of adapter port LED operation. For driver installation and
configuration instructions, refer to the software configuration for a
specific driver.
The AT-2972T/2 has two copper connectors for attaching the system to a
compatible link partner. After you connect to the network and power is
supplied, the adapter performs auto-negotiation and attempts to establish
the connection at the appropriate speed and duplex mode.
29
Chapter 2: Installing the Hardware
Warranty Registration
Allied Telesis hardware products are covered under limited warranties.
Some products have a longer coverage than others.
All Allied Telesis warranties are subject to and provided only on the terms
and conditions set out in the Allied Telesis Limited Warranties listed on the
Allied Telesis website at http://alliedtelesis.com/support/warranty.
30
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