Allied Telesis AT-2931SX User Manual
Gigabit Ethernet
Network Adapter
Advanced Control Suite for
the AT-2931SX
User’s Guide
Version 1.0.0
613-000096 Rev. A
Copyright © 2005 Allied Telesyn, Inc.
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesyn, Inc.
Microsoft and Internet Explorer are registered trademarks of Microsoft Corporation. Netscape Navigator is a registered trademark of
Netscape Communications Corporation. All other product names, company names, logos or other designations mentioned herein are
trademarks or registered trademarks of their respective owners.
Allied Telesyn, Inc. reserves the right to make changes in specifications and other information contained in this document without prior
written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesyn, Inc. be liable for any
incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this
manual or the information contained herein, even if Allied Telesyn, Inc. has been advised of, known, or should have known, the possibility
of such damages.
Contents
Preface ..................................................................................................................................................................................6
Safety Symbols Used in this Document..................................................................................................................................7
Where to Find Web-based Guides .........................................................................................................................................8
Contacting Allied Telesyn .......................................................................................................................................................9
Online Support ................................................................................................................................................................9
Email and Telephone Support .........................................................................................................................................9
Returning Products..........................................................................................................................................................9
Sales or Corporate Information .......................................................................................................................................9
Management Software Updates ......................................................................................................................................9
Chapter 1: Advanced Server Program Overview ............................................................................................................10
AT-2931SX Broadcom Advanced Server Program (BASP) Overview .................................................................................11
AT-2931SX Broadcom Advanced Control Suite (BACS) Features.......................................................................................12
AT-2931SX BASP for Windows 2000 and Windows 2003 ...................................................................................................13
Failover and Load Balance............................................................................................................................................13
Virtual LAN (VLANs)......................................................................................................................................................13
AT-2931SX BASP for Linux..................................................................................................................................................14
Failover and Load Balance............................................................................................................................................14
Virtual LAN (VLAN) .......................................................................................................................................................14
Chapter 2: AT-2931SX Broadcom Advanced Control Suite (BACS) Applications ......................................................15
Overview...............................................................................................................................................................................16
Information Provided by the BACS Applications ...........................................................................................................17
BACS Features .............................................................................................................................................................17
Installing the AT-2931SX BACS Application......................................................................................
Installing with the GUI ...................................................................................................................................................18
Using Silent Installation .................................................................................................................................................19
Updating the AT-2931SX BACS Application ........................................................................................................................20
Removing the AT-2931SX BACS Application.......................................................................................................................21
Initializing the AT-2931SX BACS Application.......................................................................................................................22
Configuring the AT-2931SX BACS Application ....................................................................................................................23
Vital Sign .......................................................................................................................................................................23
Resources .....................................................................................................................................................................26
Hardware.......................................................................................................................................................................27
Network Test .................................................................................................................................................................28
Diagnostics....................................................................................................................................................................28
Statistics ........................................................................................................................................................................30
BASP Statistics .............................................................................................................................................................33
Configuring Teaming .....................................................................................................................................................34
Chapter 3: Installing BACS on Windows 2000 and Windows 2003 Systems ...............................................................44
Installing the AT-2931SX BASP ...........................................................................................................................................45
Uninstalling the AT-2931SX BASP .......................................................................................................................................46
Chapter 4: Installing BACS on a Linux System ..............................................................................................................47
BASP Driver for Linux...........................................................................................................................................................48
Packaging.............................................................................................................................................................................49
Installing BASP ................................................................................................................
Installing the BASP Source RPM Package for Red Hat and United Linux ...........................................................................51
Installing the AT-2931SX BASP TAR Archive ......................................................................................................................52
AT-2931SX BASP Files........................................................................................................................................................53
.....................................................50
...................................18
3
Contents
AT-2931SX BASP Configuration for Red Hat and United Linux Distributions ......................................................................54
AT-2931SX BASP Configuration and Startup for Other Linux Distributions .........................................................................56
AT-2931SX BASP Configuration Scripts for Red Hat Distributions ......................................................................................58
Broadcom NICE Patches ......................................................................................................................................................59
Uninstalling the RPM Package .............................................................................................................................................60
Removal of Physical Interface in Generic Trunking and 802.3ad Mode ...............................................................................61
AT-2931SX BASP SNMP Agent for Linux ............................................................................................................................62
Installing the TAR Archive .............................................................................................................................................62
Installing the RPM Package ..........................................................................................................................................63
SNMP Files....................................................................................................................................................................63
Uninstalling the RPM Package (Both Source and Binary) .............................................................................................64
Known Problems...................................................................................................................................................................64
Chapter 5: Key Protocols and Interfaces .........................................................................................................................65
Adapter Teaming ..................................................................................................................................................................66
Smart Load Balancing (SLB)™......................................................................................................................................66
Link Aggregation (802.3ad) ...........................................................................................................................................66
Generic Link Aggregation (Trunking).............................................................................................................................66
Smart Load Balance Auto-Failback Disable ..................................................................................................................67
Failover Teaming ..................................................................................................................................................................68
VLANs Overview...................................................................................................................................................................69
VLANs Support..............................................................................................................................................................71
Adaptive Interrupt Frequency ........................................................................................................................................71
Dual DMA Channels ......................................................................................................................................................71
32-bit or 64-bit PCI Bus Master .....................................................................................................................................72
ASIC with Embedded RISC Processor..........................................................................................................................72
Chapter 6: Troubleshooting ..............................................................................................................................................73
Verifying the Correct Drivers are Loaded..............................................................................................................................74
Windows ........................................................................................................................................................................74
Software Problems and Solutions.........................................................................................................................................76
Windows 2000 ...............................................................................................................................................................76
Linux-BASP ...................................................................................................................................................................77
AT-2931SX Broadcom Advanced Server Program (BASP) ..........................................................................................78
Chapter 7: Manageability Features ..................................................................................................................................79
CIM .......................................................................................................................................................................................80
SNMP ...................................................................................................................................................................................81
BASP Sub-agent ...........................................................................................................................................................81
AT-2931SX BASP Extensible-agent..............................................................................................................................82
4
Figures
Figure 1. Advanced Control Suite 2 Menu...........................................................................................................................16
Figure 2. Vital Sign Tab .......................................................................................................................................................24
Figure 3. Resources Tab .....................................................................................................................................................26
Figure 4. Hardware Tab.......................................................................................................................................................27
Figure 5. Network Test Tab .................................................................................................................................................28
Figure 6. Diagnostics Tab....................................................................................................................................................29
Figure 7. Statistics Tab........................................................................................................................................................30
Figure 8. BASP Statistics Tab .............................................................................................................................................33
Figure 9. New Team Configuration Menu............................................................................................................................34
Figure 10. Advanced Control Suite 2 Menu.........................................................................................................................36
Figure 11. New Team Configuration....................................................................................................................................37
Figure 12. New Team Configuration Menu, Creating a Team.............................................................................................38
Figure 13. Team Configuration, modifying a team...............................................................................................................40
Figure 14. Example of Servers Supporting Multiple VLANs with Tagging...........................................................................69
Figure 15. Vital Sign Tab, Troubleshooting .........................................................................................................................74
5
Preface
This guide contains instructions on how to install and configure the
Advanced Control Suite software for the AT-2931SX Ethernet Network
Adapter on Windows 2000, Windows 2003, and Linux platforms. For
information about how to install the AT-2931SX adapter as well as
procedures to install and configure the related software, see the AT-
2931SX Gigabit Ethernet Network Adapter Installation Guide (part number
613-000049).
The Preface contains the following sections:
“Safety Symbols Used in this Document” on page 7
“Where to Find Web-based Guides” on page 8
“Contacting Allied Telesyn” on page 9
6
Safety Symbols Used in this Document
This document uses the safety symbols defined in Table 1.
Table 1. Safety Symbols
Symbol Meaning Description
Caution Performing or omitting a specific action may
result in equipment damage or loss of data.
Warning Performing or omitting a specific action may
result in electrical shock.
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
7
Preface
Where to Find Web-based Guides
The installation and user guides for all Allied Telesyn products are
available in portable document format (PDF) on our web site at
www.alliedtelesyn.com. You can view the documents online or
download them onto a local workstation or server.
8
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
Contacting Allied Telesyn
This section provides Allied Telesyn contact information for technical
support as well as sales and corporate information.
Online Support You can request technical support online by accessing the Allied Telesyn
Knowledge Base: http://kb.alliedtelesyn.com. You can use the
Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and
Telephone
Support
Returning
Products
Sales or
Corporate
Information
Management
Software Updates
For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesyn web site: www.alliedtelesyn.com.
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesyn without an
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesyn Technical Support
through our web site: www.alliedtelesyn.com.
You can contact Allied Telesyn for sales or corporate information through
our web site: www.alliedtelesyn.com. To find the contact information for
your country, select Contact Us -> Worldwide Contacts.
New releases of management software for our managed products are
available from either of the following Internet sites:
Allied Telesyn web site: www.alliedtelesyn.com
Allied Telesyn FTP server: ftp://ftp.alliedtelesyn.com
If you prefer to download new software from the Allied Telesyn FTP server
from your workstation’s command prompt, you will need FTP client
software and you must log in to the server. Enter “anonymous” for the user
name and your email address for the password.
9
Chapter 1
Advanced Server Program Overview
This chapter provides an introduction to the Allied Telesyn Advanced
Server Program. It provides the following sections:
“AT-2931SX Broadcom Advanced Server Program (BASP) Overview”
on page 11
“AT-2931SX Broadcom Advanced Control Suite (BACS) Features” on
page 12
“AT-2931SX BASP for Windows 2000 and Windows 2003” on page 13
“AT-2931SX BASP for Linux” on page 14
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Advanced Control Suite for the AT-2931SX Adapter User’s Guide
AT-2931SX Broadcom Advanced Server Program (BASP) Overview
AT-2931SX BASP is an intermediate software driver for Windows Server
2003, Windows 2000, and Linux that provides load-balancing, faulttolerance, and VLAN features. This manual covers BASP for the Windows
2000 and Linux platforms.
The BASP features are provided by creating teams (virtual adapters) that
consist of multiple NIC interfaces. A team can consist of one to eight NIC
interfaces. Each interface can be designated as a primary or standby*
interface. All primary interfaces in a team participate in Load-balancing
operations by sending and receiving a portion of the total traffic. Standby
interfaces take over in the event that all primary interfaces have lost their
links. VLANs can be added to a team to allow multiple VLANs with
different VLAN IDs. A virtual adapter is created for each VLAN added.
Load-balancing and fault-tolerance features work with any third party's
NIC adapters, but will only be supported with the AT-2931SX adapter.
VLANs only work with the AT-2931SX adapters.
Note
*Standby can only be used in Smart Load-Balance mode (see
Limitations below).
Smart Load-balance (SLB) mode works with all Ethernet switches without
configuring the switch ports to any special trunking mode. Only IP traffic
will be load-balanced in both inbound and outbound directions. In
comparison, IPX traffic will be load-balanced in the outbound direction
only. Other protocol packets will be sent and received through one primary
NIC only. Fault-tolerance for non-IP traffic is only supported using AT2931SX adapters. The Generic Trunking mode requires the Ethernet
switch to support some form of port trunking mode (for example, Cisco's
Gigabit EtherChannel or other switch vendor's link aggregation mode).
This mode is protocol-independent and all traffic should be load-balanced
and fault-tolerant.
Note
Allied Telesyn recommends disabling the spanning tree protocol at
the switch when using BASP. This will minimize the downtime due to
spanning tree loop determination when failing over.
Note
The AT-2931SX Broadcom Advanced Server Program (BASP)
requires that at least one adapter in the team must be a AT-2931SX
adapter.
11
Chapter 1: Advanced Server Program Overview
AT-2931SX Broadcom Advanced Control Suite (BACS) Features
The AT-2931SX Broadcom Advanced Control Suite (BACS) is a graphical
user interface with the following functions. See Chapter 2, “AT-2931SX
Broadcom Advanced Control Suite (BACS) Applications” on page 15 for
additional information.
Vital Sign – The Vital Sign screen allows you to view vital adapter
information, network status, and network connectivity. Active Adapters
are listed.
Resources – Shows the system resources of the selected device.
Hardware – Shows the hardware information (the ASIC version and
the firmware version) for the selected device.
Network Test – The Network Test screen allows you to verify IP
network connectivity. This test verifies if the NDIS driver is installed
correctly. Also, it tests connectivity to a gateway or other specified IP
address on the same subnet.
Diagnostics – The Diagnostics screen allows you to view information
about adapters. This function is used to test the network interface
card.
Configuration – Sets configuration options (NIC Battery Saving Mode,
for example).
Statistics – The Statistics screen allows you to view traffic statistics for
both the AT-2931SX adapter as well as adapters from other vendors.
Statistical values and coverage is more comprehensive for the AT2931SX adapter.
Load Balance/Virtual LAN – The Load Balance/Virtual LANs screen
allows you to configure advanced features. Any available adapter can
be configured as part of a team.
12
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
AT-2931SX BASP for Windows 2000 and Windows 2003
The following options are supported under Windows 2000 and Windows
2003. For additional information, see Chapter 3, “Installing BACS on
Windows 2000 and Windows 2003 Systems” on page 44.
Failover and
Load Balance
Virtual LAN
(VLANs)
Adapter teaming for failover
Smart Load Balance™
Smart Load Balance (auto-failback disable)
Generic Link Aggregation (GEC/FEC, Open trunk)
Link aggregation (IEEE 802.3ad)
Up to 64 VLANs (63 tagged and 1 untagged) per adapter using IEEE
802.1Q-1988 tagging. VLANs are supported with AT-2931SX adapters
only.
13
Chapter 1: Advanced Server Program Overview
AT-2931SX BASP for Linux
The following options are supported under Linux. For additional
information, see Chapter 4, “Installing BACS on a Linux System” on page
47.
Failover and
Load Balance
Virtual LAN
(VLAN)
SLB mode requires NICE drivers and works with all Ethernet switches
without configuring the switch ports to any special trunking mode. Only
IP traffic will be load-balanced in both inbound and outbound
directions.
Generic trunking mode does not require NICE and can work with any
NIC; however, it requires the Ethernet switch to support the technology
and be properly configured. This mode is protocol-independent and all
traffic should be load-balanced and fault-tolerant.
802.3ad mode requires NICE drivers and Ethernet switches
supporting IEEE 802.3ad Link Aggregation. This mode is protocolindependent and all traffic should be load-balanced and fault-tolerant.
All the physical interfaces in the 802.3ad teams are defaulted to be
LACP active. A 802.3ad team requires all the member NICs support
NICE. All the member NICs, once in the 802.3ad team, will be set with
the same MAC address.
VLANs can be added to a team to allow multiple VLANs with different
VLAN IDs. A virtual device is created for each VLAN added.
14
Chapter 2
AT-2931SX Broadcom Advanced Control Suite (BACS) Applications
This chapter describes the AT-2931SX Broadcom Advanced Control Suite
(BACS) Applications. It contains the following sections:
“Overview” on page 16
“Installing the AT-2931SX BACS Application” on page 18
“Updating the AT-2931SX BACS Application” on page 20
“Removing the AT-2931SX BACS Application” on page 21
“Initializing the AT-2931SX BACS Application” on page 22
“Configuring the AT-2931SX BACS Application” on page 23
15
Chapter 2: AT-2931SX Broadcom Advanced Control Suite (BACS) Applications
Overview
The AT-2931SX Broadcom Advanced Control Suite (BACS) application is
an integrated application (with a graphical user interface) that provides
useful information about each network adapter that is installed in your
computer. The BACS application also enables you to perform detailed
tests, diagnostics, and analyses on each adapter, as well as view traffic
statistics and set configuration options for each adapter. See Figure 1.
The BACS application is designed to run on Windows 2000 and Windows
2003 operating systems.
The AT-2931SX Broadcom Advanced Server Program (BASP)
application, which runs within BACS, is used to configure load balancing,
fault tolerance, and virtual local area networks (VLANs). This application is
available only on computers that use more than one network adapter.
16
Figure 1. Advanced Control Suite 2 Menu
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
Information
Provided by the
BACS
Applications
The AT-2931SX Broadcom Advanced Control Suite lists all of the
network adapters in your computer and provides the following information,
if available, about each device. See Table 2.
Table 2. BACS Application Information
Driver Status Driver Version Frames Rx OK
MAC Address Driver Date Team Name
Link Status Firmware Version Team Type
IP Address ASIC Version VLAN Name
Memory Address Bus Type VLAN ID
Physical Address Bus No. BASP Tx Packet
Speed Device No. BASP Tx Packet
Discarded
Duplex Function No. BASP Tx Packet
Queried
Slot No. Interrupt Request BASP Rx Packet
Driver Name Frames Tx OK BASP Rx Packet
Discarded
BACS Features The following features are accessible from the BACS application:
“Vital Sign” on page 23. Provides at-a-glance status reports on all of
the LAN devices in your computer.
“Resources” on page 26. Displays the system resources of the
selected device.
“Hardware” on page 27. Displays the hardware information (the ASIC
version and the firmware version) for the selected device.
“Network Test” on page 28. Confirms network connectivity to a remote
station. The network test sends ICMP packets to remote systems and
waits for a response. If a gateway is configured, the test automatically
sends packets to that system. If a gateway is not configured or if the
gateway is unreachable, the test prompts you for a destination IP
address.
“Diagnostics” on page 28. Performs comprehensive diagnostics on
Broadcom network adapters.
“Statistics” on page 30. Provides detailed performance statistics on
each selected device.
“BASP Statistics” on page 33. Configures the load balance and failover
by grouping multiple network adapters.
17
Chapter 2: AT-2931SX Broadcom Advanced Control Suite (BACS) Applications
Installing the AT-2931SX BACS Application
The AT-2931SX Broadcom Advanced Control Suite (BACS) software can
be installed through the GUI or by using the silent install option. See the
following procedures:
“Installing with the GUI” on page 18
“Using Silent Installation” on page 19
Note
Before installing the BACS software on a computer running
Windows 2000 Advanced Server with Terminal Services, type
change user /install from the DOS command prompt.
Installing with
the GUI
To install the AT-2931SX BACS application using the GUI (graphical user
interface), perform the following procedure.
Note
Before you begin the installation, close all applications, windows,
and dialog boxes
1. Double-click setup.exe.
2. Click Next in Broadcom Management Programs Setup.
3. Read the license agreement and click Yes.
4. In Select Components, click the component you want to install:
– Control Suite. Installs the Broadcom Advanced
Server Control Suite.
– BASP. Installs the Broadcom Advanced Server
Program.
– SNMP Service. Installs the Advanced Server
SNMP subagent.
18
– CIM Provider. Installs the CIM Provider.
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
Note
The Microsoft SNMP Service must be running for the SNMP Service
application to function properly.
5. Follow the on-screen instructions.
You can start the Control Suite from the Control Panel by double-clicking
Broadcom Control Suite 2. Or, click Start, point to Programs, point to
Broadcom, and then click the Broadcom Advanced Control Suite.
Using Silent
Installation
The recommended installation procedure is to copy the installation files to
your hard disk before you run the silent install. This recommendation
exists because the setup /s command automatically generates a
Setup.log file in the directory where it is run.
Note
Before you begin the installation, close all applications, windows,
and dialog boxes.
1. Type setup /s and press ENTER.
19
Chapter 2: AT-2931SX Broadcom Advanced Control Suite (BACS) Applications
Updating the AT-2931SX BACS Application
To update the AT-2931SX BACS application on your computer, perform
the following procedure.
Note
Before you begin the update, close all applications, windows, and
dialog boxes.
1. Double-click Setup.exe.
2. Click Next in Broadcom Management Programs Setup.
3. Read the license agreement and click Yes.
4. In Select Components, click the component you want to install:
– Control Suite. Installs the Broadcom Advanced
Server Control Suite.
– BASP. Installs the Broadcom Advanced Server
Program.
– SNMP Service. Installs the Advanced Server
SNMP subagent.
– CIM Provider. Installs the CIM Provider.
Note
The Microsoft SNMP Service must be running for the SNMP Service
application to function properly.
5. Follow the on-screen instructions.
20
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
Removing the AT-2931SX BACS Application
To remove the AT-2931SX BACS application from your computer, perform
the following procedure.
1. In Control Panel, double-click Add/Remove Programs.
2. Click Broadcom Management Programs and click Change/Remove
(Windows XP) or Add/Remove (Windows 2000).
3. Click Next.
4. In InstallShield Wizard, click Remove, and then click Next.
5. Click OK to remove the application and all of its components.
6. Click OK.
7. Restart your computer.
21
Chapter 2: AT-2931SX Broadcom Advanced Control Suite (BACS) Applications
Initializing the AT-2931SX BACS Application
To initialize the AT-2931SX Broadcom Advanced Control Suite (BACS)
application on your computer, perform the following procedure.
1. In Control Panel, double-click Broadcom Control Suite.
Or, click Start, point to Programs, point to Broadcom, and then click
Broadcom Advanced Control Suite.
Note
You must install the AT-2931SX adapter before you initialize the
BACS application.
22
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
Configuring the AT-2931SX BACS Application
Start the AT-2931SX BACS application and then click the tab on
Broadcom Advanced Control Suite that provides the information of
interest or access to the tests, diagnostics, analyses, and configuration
functions you want to perform. Or, from the Tools menu, click Create a
Team to start the BASP application. Select from the following tabs:
“Vital Sign” on page 23
“Resources” on page 26
“Hardware” on page 27
“Network Test” on page 28
“Diagnostics” on page 28
“Statistics” on page 30
“Configuring Teaming” on page 34
Vital Sign The Vital Sign Tab contains information about the AT-2931SX adapter and
other network adapters that are installed, the link status of the network,
and network connectivity. To view this information for any installed
network adapter, click the name of the device. See Figure 2 on page 24.
23
Chapter 2: AT-2931SX Broadcom Advanced Control Suite (BACS) Applications
Note
Information about network adapters made by other vendors is less
comprehensive than the information provided about the AT-2931SX
adapter.
Figure 2. Vital Sign Tab
The Vital Sign Tab contains the following fields:
Physical Address. This is a physical MAC (media access control)
address that is assigned to the device by the manufacturer. The
physical address cannot be all 0s.
IP Address. The network address that is associated with the device. If
the IP address is all 0’s, the associated driver has not been bound with
the Internet Protocol (IP).
Driver Status. Information about the status of the driver that is
associated with the selected controller.
– Driver Loaded. Normal operating mode. The
driver that is associated with the device has been
loaded by Windows and is functioning.
– Driver Not Loaded. The driver that is associated
with the device has not been loaded by Windows.
– Information Not Available. The value is not
obtainable from the driver that is associated with
the device.
24
Advanced Control Suite for the AT-2931SX Adapter User’s Guide
Driver Name/Version/Date. The file name, version, and creation date
of the software driver that is associated with the device.
BASP State. Information about the status of the BASP application.
This information appears only when there is a team. See “Configuring
Teaming” on page 34
Network Status: The following network status information is provided:
– Link Status. The indicator is green if a link is
established. A red indicator means that a link is
not established.
– Speed. The link speed of the device.
– Duplex. The duplex mode in which the device is
operating.
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