Allen & Heath ME500 User Manual

User Guide – AP11137 iss.1 1 ALLEN&HEATH

Personal Mixer

User Guide

Publication AP11137

User Guide – AP11137 iss.1 2 ALLEN&HEATH

Limited One Year Manufacturer’s Warranty

Allen & Heath warrants the Allen &Heath -branded hardware product and accessories
contained in the original packaging ("Allen & Heath Product”) against defects in materials
and workmanship when used in accordance with Allen & Heath's user manuals, technical
specifications and other Allen & Heath product published guidelines for a period of ONE (1)
YEAR from the date of original purchase by the end-user purchaser ("Warranty Period").

This warranty does not apply to any non-Allen & Heath branded hardware products or any
software, even if packaged or sold with Allen & Heath hardware.

Please refer to the licensing agreement accompanying the software for details of your rights
with respect to the use of software/firmware (“EULA”).

Details of the EULA, warranty policy and other useful information can be found on the Allen
& Heath website: www.allen-heath.com/legal.

Repair or replacement under the terms of the warranty does not provide right to extension or
renewal of the warranty period. Repair or direct replacement of the product under the terms
of this warranty may be fulfilled with functionally equivalent service exchange units.

This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive
remedy and neither Allen & Heath nor its approved service centres shall be liable for any
incidental or consequential damages or breach of any express or implied warranty of this
product.

Conditions Of Warranty

The equipment has not been subject to misuse either intended or accidental, neglect, or
alteration other than as described in the User Guide or Service Manual, or approved by Allen
& Heath. The warranty does not cover fader wear and tear.

Any necessary adjustment, alteration or repair has been carried out by an authorised Allen &
Heath distributor or agent.

The defective unit is to be returned carriage prepaid to the place of purchase, an authorised
Allen & Heath distributor or agent with proof of purchase. Please discuss this with the
distributor or the agent before shipping. Units returned should be packed in the original
carton to avoid transit damage.

DISCLAIMER: Allen & Heath shall not be liable for the loss of any saved/stored data in
products that are either repaired or replaced.

Check with your Allen & Heath distributor or agent for any additional warranty information
which may apply. If further assistance is required please contact Allen & Heath Ltd.

The ME range of products complies with the European Electromagnetic
Compatibility directive 2014/30/EU and the European Low Voltage directive
2014/35/EU.

Any changes or modifications to the product not approved by Allen & Heath
could void the compliance of the product and therefore the users authority to
operate it.

ME-500 Personal Mixer User Guide AP11137 Issue 1

Copyright © 2017 Allen & Heath. All rights reserved

ALLEN&HEATH

http://www.allen-heath.com

User Guide – AP11137 iss.1 3 ALLEN&HEATH

READ THESE INSTRUCTIONS FIRST:

Safety instructions

Before starting, read the IMPORTANT SAFETY INSTRUCTIONS sheet supplied
with the product and downloadable from the Allen & Heath web site. For your own
safety and that of the operator, crew and performers, follow all instructions and
heed all warnings printed in the sheet, this guide and on the product.

Sound levels

This product is capable of producing high sound levels which may be harmful to
your hearing. To avoid the risk of damage to your hearing when working with
headphones, ear pieces or loudspeakers do not operate at high volumes for an
extended period of time. The ME-500 mixer provides a limiter function which can
be set to prevent the level exceeding a comfortable maximum.

General precautions

• The mixer is designed to be used on a flat surface or mounted to a microphone

stand. Locate it so that it is stable and will not topple over and cause damage
or injury. Ensure cables are routed to avoid a trip hazard.

• To prevent damage to the mixer, avoid dropping it, placing objects on the

control surface, scratching the surface or screen with sharp objects, or rough
handling and vibration in operation or transit.

• Protect the mixer from damage through liquid or dust contamination. Cover the

mixer when it is not being used for a long period.

• If the mixer has been stored in extreme cold allow time for it to reach normal

operating temperature before use. Avoid using the mixer in direct sunlight.
Recommended operating temperature is 5 to 35 degrees Celsius.

• Clean the control surface with a soft brush and dry lint-free cloth. Do not use

chemicals, abrasives or solvents.

• It is recommended that servicing is carried out only by an authorised Allen &

Heath agent. Allen & Heath do not accept liability for damage or data loss
caused by maintenance, repair or modification by unauthorised personnel.

Operating firmware

The function of the ME-500 mixer is determined by the operating firmware that
runs within it. Firmware is updated when improvements are made. Check the Allen
& Heath web site for the latest version available. This can be downloaded,
transferred to USB key and then loaded into the mixer.

Software licence agreement

By using this Allen & Heath product and the software within it (the firmware) you
agree to be bound by the terms of the relevant End User Licence Agreement
(EULA), a copy of which can be found on the Allen & Heath web site.

www.allen-heath.com/legal

CAUTION

SERIAL No:

T 3.15A 20mm 220 - 240V~
T 5.0A 20mm 100 - 120V~

FUSE TYPE AC SUPPLY

47-63Hz
320VA MAX
300W MAX

AC MAINS IN ~

CAUTION

SERIAL No:

T 3.15A 20mm 220 - 240V~
T 5.0A 20mm 100 - 120V~

FUSE TYPE AC SUPPLY

47-63Hz
320VA MAX
300W MAX

AC MAINS IN ~

User Guide – AP11137 iss.1 4 ALLEN&HEATH

1. Contents

1. Contents ................................................... 4

2. Introduction .............................................. 7

3. Front Panel ............................................... 8

4. Rear Panel ................................................ 9

5. Installing ME-500 .................................... 10

5.1 Mounting the unit ............................. 10

5.2 Cat5 cable ........................................ 10

5.3 Ethernet PoE Switch ........................ 10

5.4 Connecting audio ............................ 11

6. Using ME-500 ......................................... 12

6.1 Powering up the mixer .................... 12

6.2 Dimmer ............................................ 12

6.3 Standby ............................................ 12

6.4 Mapping channels to keys .............. 12

6.5 The display ...................................... 13

6.6 Adjusting Master level ..................... 13

6.7 Working with Channels ................... 13

6.8 Working with the Master .................. 13

6.9 Setting the output limiter ................. 13

6.10 Trimming all levels ........................... 13

6.11 ME-500 Presets ............................... 14

6.12 USB Preset transfer ......................... 14

6.13 Recalling Presets ............................. 14

6.14 Storing Presets ................................ 14

6.15 Clearing all mix settings .................. 14

6.16 Hard Reset ....................................... 14

6.17 Specification .................................... 15

Further information

Please refer to the Allen & Heath website for
further information, knowledgebase and
technical support. You can join our Allen &
Heath Digital Community to share knowledge

and information with other ME users.

User Guide – AP11137 iss.1 5 ALLEN&HEATH

Packed Contents

ME-500 Personal Mixer

This mixer.

DC Power Supply for the ME mixer

Universal voltage mains power supply unit.
This comes with a choice of 4 different
worldwide plug adapters.

AM10314

Safety Instruction Sheet AP9241/CL2-1

Note Read this sheet before starting

User Guide

This user guide AP11137

Note Cat5 Link cables are not provided. Source cables of suitable length to meet

your application requirements. More information provided later in this guide.

Accessories

Microphone stand side mounting bracket

The mixer has a built-in 3/8” thread to mount
it to the top of a microphone stand. A bracket
is also available for mounting to the side of a
microphone stand.

Order code AB8999

Headphone holder

A hook that presses into the underside of the
mixer to hang headphones or ear pieces
while mounted to a microphone stand.

Order code AB8705

Cat5 cables with EtherCON connectors
The following cables are available from Allen & Heath:
AH9997 2m (6.6’) short patch
AH9651 20m (66’) coil
AH9650 100m (330’) drum