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AIPC933D
User Manual
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ALFA NETWORK AIPC933D User Manual

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AIPC703M
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Mega-Pixel / Multi-Profile
Vandal Dome
Network Camera
User’s Manual
Software Version 5.0.1
Owner's Record
The model and serial numbers are on the device. Record these numbers in the spaces provided below. Refer to these numbers whenever you call upon your dealer regarding this product.
Model No. ____________________
Serial No. ____________________
To prevent fire or shock hazard, do not expose the unit to rain or moisture. For AC Adaptor to avoid electrical shock, do not open the cabinet. Refer servicing
to qualified personnel only. Notice: The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
For customers in the U.S.A.
This equipment has been tested and found to comply with the limits for a digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonab le protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
The shielded interface cable recommended in this manual must be used with this equipment in order to comply with the limits for a digital device p ursuant to Subpart B of Part 15 of FCC Rules.
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Declaration of Conformity
This device complies with part 15 of the FCC Rules. O peration is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTICE TO USERS
© 2006~9 All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written approval.
WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR SUCH OTHER INFORMATION. IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
We reserve the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.
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Table of Contents
Overview .............................................................................................................................6
Introduction.................................................................................................................6
Features....................................................................................................................... 6
Minimum System Requirements............. ... ................................................................ .7
Package Contents................................................................................................................ 8
Connections.........................................................................................................................9
Hardware Installation....................................................................................................... 11
Preparation.......................................................................................................................13
Search and Set up by IPWizard II........................................................... ..................13
Search................................................................................................................ 13
View.................................................................................................................. 14
LAN .................................................................................................................. 15
Wireless.............................................................................................................16
Using UPnP of Windows
Install the Device behind a NAT Router................................................................... 18
Access the device from the Internet Explorer for the first time................................19
Access the device from the Internet Explorer for the first time................................19
Logging in as an User........................... .................................................................... 20
Logging in as an Administrator............................................. .. .................................. 20
Operating the Network Camera........................................................................................ 21
Monitor Image Section ................................................... ...... .. ...... ..... ... ..... ... ..... ..... ..21
Video Profile...................................... ............................................................. .......... 21
Streaming Protocol.................................................................................................... 21
Language...................................................................................................................22
2-W ay Audio...... ............................. .............................. .......................... ..................22
Full Screen................................................................................................................ 22
Status Bar.................................................................................................................. 22
Client Setting ............................................................................................................ 22
PTZ Control.............................................................................................................. 22
ActiveX Control........................................................................................................24
Digital Zoom..................................................................................................... 24
Record...............................................................................................................25
Snapshot............................................................................................................ 25
Voice .................................................................................................................26
Statistics............................................................................................................ 26
About................................................................................................................. 27
Administrating the Device................................................................................................. 28
System Setting ..........................................................................................................28
Network: Configure Network settings............................................... ... ............ 28
Network..................................................................................................... 28
DDNS service ...........................................................................................30
PPPoE ....................................................................................................... 31
Streaming.................................................................................................. 33
®
XP or Vista........................................... .......................... 17
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UPnP......................................................................................................... 33
IP Filter ..................................................................................................... 35
IP Notification...........................................................................................35
Camera: Adjust Camera parameters........................... ........................... ............38
Picture.......................................................................................................38
PTZ Setting...............................................................................................39
Preset Setting ............................................................................................ 40
Tour Setting...............................................................................................41
System: Configure and maintain system................. .......................................... 43
System.......................................................................................................43
Date & T im e............... ............................................................. .................. 44
Maintenance.............................................................................................. 46
Video: Configure profile................................................................................... 49
Common.................................................................................................... 49
Video Profile...................................... .......................................................49
Audio: Audio parameters.............................................................. ....................52
User: Manage user name, password and login privilege................ ... ............... 53
E-Mail: Setup E-Mail configuration............................................... .................. 54
Object detection: Setup Object detection.............................. ............................ 56
Event Server: Setup FTP/TCP/HTTP/SAMBA server configuration............... 57
FTP Server............................ .................................................................... 57
TCP Server................................................................................................ 58
HTTP Server............................................................................................. 58
SAMBA Server .........................................................................................60
Event Schedule: Configure the event schedule................................................. 61
Setting....................................................................................................... 61
Record.......................................................................................................64
Appendix A: Alarm I/O Connector.................................................................................... 65
Appendix B: Troubleshooting & Frequent ly Asked Questi ons.......................................... 67
Appendix C: PING IP Address.......................................................................................... 72
Appendix D: Bandwidth Estimation.................................................................................. 73
Appendix E: Specifications............................................................................................... 74
Appendix F: Configure Port Forwarding Manually......................................................... 76
Appendix G: DDNS Application.......................................................................................79
Appendix H: Power Line Frequency................................................................................. 86
Appendix I: 3GPP.............................................................................................................87
Appendix J: Enable UPnP of Windows XP....................................................................... 88
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Overview
This user’s guide explains how to operate this camera from a computer. User should read this manual completely and carefully before you operate the device.
Introduction
This camera is an inexpensive and fully scalable surveillance device. Because the Network Cameras can be plugged into your existing local area network (LAN), you will potentially save thousands of dollars from unnecessary cabling.
The device is accessible via the LAN or Internet connection. Connect your device directly to a local area network or xDSL modem, and with Microsoft® Internet Explorer you get instant, on demand video streams. Within minutes you can set up the device to capture a video sequence to a PC. The live video can be uploaded to a website for the world to see.
Features
z Vandal proof enclosure z Vari-focal lens z Easy installation with setup wizard z UPnP device discovery and NAT router transversal for easy installation z Dynamic IP Service, DIPS®, to search your IP camera from Internet easily z Mega-pixel resolution up to 1280x1024 z Up to 11-profile encoder simultaneously z Mega-pixel or VGA mode selectable z UDP / TCP / HTTP protocols selectable z Supports video/audio multi-casting z 3GPP for 3G mobile remote application z 30 fps for VGA mode z 15 fps for Mega-pixel mode z Digital zoom z External microphone input z Audio line out z Two-way audio z Intelligent motion detection up to 10 zones
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z Voice alerting while motion triggered z Image transmission using an FTP or e-mail for event z Sensor input and alarm output z RS485 interface for P/T scanner control z DDNS and PPPoE z Multi-channel control software for surveillance application z On-line firmware upgrade z IEEE 802.3af Power over Ethernet
Minimum System Requirements
z Microsoft Internet Explorer 6.0 or later z Microsoft Media Player 11.0 or later (to playback recorded file) z VGA Monitor resolution 1280 x 1024 or higher z Pentium-4 2.0 GHz or higher z Memory Size: 512MB or more z Windows XP, Vista
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Package Contents
User can find the following items in the package as below:
Item Descriptions
1. Vandal dome Network Camera is the main element of the product.
2. Screws x 4
3. L-Wrench
4. Power Adapter dedicates
12V DC electric power output to Network Camera.
5. User’s Manual CD provides
installation software, application program, important information and instructions for operating the Network Camera.
6. Quick Start Guide provides
important information and instructions for installing this
device.
If any of the above items are missing, please contact your dealer immediately.
Note: Using a power supply with a different voltage than the one included with the Network Camera will cause damage and void the warranty for this product.
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Connections
RS485 &
DI/DO
MIC in
Line out
12V DC in
RJ45
Factory Default
Reset
1. RJ45 LAN socket: Connect to PC or Hub/Switch. For connections to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect or negotiate the transmission speed of the network automatically. Please use Category 5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub.
In the LAN socket, there are two LEDs embedded:
LAN LED (green color)
This LED will be flashing while network accessing via Ethernet.
Power & Wireless LED (orange color)
This LED is used to indicate whether DC power is on or not. In addition, this LED will be flashing while the wireless accessing of the Camera.
2. RS-485: Connect to a local keyboard controller. DI/ DO: Connect to sensor in and alarm out devices
Cable for I/O connectors:
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Name Cable Color Function
12VDC Brown/White DC 12V (50mA maximum) GND Blue/White GND D+ Purple/White RS485 data + D- Gray RS485 data ­DI Green/White Digital signal input DO Orange/White Digital signal output
3. Factory Default Reset This button is used to restore the all factory default settings. Sometimes restarting the device will make the system back to a normal state. However, if the system still got problems after restart, user can restore the factory default settings and install it again.
Restore the device:
(i) Press the button down continuously. (ii) Hold the button at least 5 seconds and release it. Then the device has been
restored to default settings and reboot again.
Note: Restoring the factory default setting will lose the all previous settings included IP
address forever. User needs to run the IPWizard II program to search the device and configure it to let the device work properly again.
4. DC-in Jack
The input power is 12VDC. Note that supply the power to the Network Camera with the
power adapter included in package.
5. MIC in (audio in) Connect a microphone to the network camera.
6. Line out (audio out) Connect a loud speaker to the network camera. This function is for voice alerting and two-way audio.
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Hardware Installation
1. Use the provided L-wrench, loosen the tamper-resistant housing cover (with screws still attached on the cover). The unit has a factory installed side conduit entry and one may adjust the cables to back conduit entry according to installation requirement.
2. Set the mounting base onto the wall or ceiling and center it over the mounting hole, using the supplied four retaining screws to secure the main body.
3. Set the proper image by moving the camera body (some model may be limited by the PCB board to180°rotational adjustment) and set the focus by turning the lens to the left or right direction.
4. When the camera focus adjustment has been completed, use the provided L-wrench to fasten the tamper-resistant housing to the main body.
5. Once the picture appears on the monitor, open the cover and adjust the lens wrench to “TELE←→WIDE” of the lens, get the view zoom that you desire, and then adjust the
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focus wrench to “NEAR←→FAR” of the lens to obtain the best clear picture. After adjustment, tighten both wrenches.
6. Must connect the LAN cable to Ethernet’s switch or hub and the DC-Jack to the power source. And connect the other cables and connectors if necessary.
7. Done
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Network Camera User’s Guide
Preparation
Search and Set up by IPWizard II
When you installed the Camera on a LAN environment, you have two easy ways to search your Cameras by IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover Camera’s IP address and set up related parameter in a Camera.
Search
When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to search Network Cameras on the LAN. The existed devices will be listed as below.
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Network Camera User’s Guide
View
If IPWizard II finds network devices, View button will be available. Please select the device you want to view and click the View button. Then you could see the video from
camera directly. Furthermore you could double click the left button of mouse to link to the network device by browser.
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Network Camera User’s Guide
LAN
In case you want to change the IP related parameters of wired interface, please select
the device you want to configure and click the LAN button. Relative settings will be
carried out as below.
You could modify the relative settings of the selected device. Click “<<” button will quit the LAN setting procedure and click “>>” button will move to next page as below.
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Network Camera User’s Guide
In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous
page. If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below.
After keying in new username and password, click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page.
Wireless
This model does not support wireless function. Therefore, IPWizard II disables this function automatically.
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Network Camera User’s Guide
Using UPnP of Windows® XP or Vista
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows XP or Vista, of your PC is UPnP enabled, the Network Camera will be very easy to be found.
Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running Windows XP.
Note: Windows 2000 does not support UPnP feature.
To discover your device, go to your Desktop and click My Network Places.
Click the targeted Device. Then Internet Explorer will connect to this Network Camera automatically.
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Install the Device behind a NAT Router
Once installed, the device is accessible on your LAN. To access the device from the Internet you must configure your broadband router to allow incoming data traffic to the device. If the device is installed on the LAN with a router, then it may get a dynamic IP address from the DHCP server. However, if the device wants to be accessed from the WAN, its IP address needs to be setup as fixed IP, also the port forwarding or Virtual Server function of router needs to be setup.
However, if your NAT router supports UPnP feature, it can be very easy to achieve NAT traversal automatically. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the camera.
Installing the device with an UPnP router on your network is an easy 3–step procedure:
　 (1) Enable UPnP option of your NAT router 　 (2) Enable UPnP NAT traversal option of the Network Camera (3) 　 Access your Network Camera by DIPS
(1) Enable UPnP option of your NAT router
To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is
enabled in your router. Most new home routers should support this function. Some of routers are default enable and others are not. Please check user’s manual of your NAT router for detail.
(2) Enable UPnP NAT traversal option of the Network Camera
Refer to Setting Î Network Î UPnP page for detail NAT traversal setting.
(3) Access your Network Camera by DIPS
Refer to Setting Î System Î System page for detail DIPS information.
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Access the device from the Internet Explorer for the first time
1. Start the web browser on the computer and type the IP address of the Network
Camera you want to monitor as below:
The Login Window of the Camera is prompted:
2. Type in your login name and password under “USERNAME” and “PASSWORD”
textbox.
For the first time use (default value), input the
User Name: admin Password:
That’s, type in “admin” on the “USERNAME” as a default name and leave PASSWORD
textbox blank. Click “OK” button to start the main menu.
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3. According your browser’s security setting, the IE Web Page may prompt the
“Security Warning” window. If so, select “Yes” to install and run the ActiveX control into your PC. Otherwise, the system will load the ActiveX silently.
4. After the ActiveX control was installed and ran, the first image will be displayed.
Logging in as an User
If you log in the Camera as an ordinary User, “Setting” function will be not accessible.
Logging in as an Administrator
If you log in the Network Camera as the Administrator, you can perform all the settings provided within the device.
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Operating the Network Camera
Start-up screen will be as follow no matter an ordinary users or an administrator.
Video Profile
Streaming Protocol
Language
Setting Menu
Client Setting
PTZ Control
2-Way Audio
ActiveX Control
Full Screen
Monitor Image Section
Status Bar
Monitor Image Section
The image shot by the Network Camera is shown here. The date and time are displayed at the top of the window.
Video Profile
The Network Camera support multi-profile for both MEPG4 and JPEG simultaneously. User can chose the proper and/or preferred profile here.
Streaming Protocol
User can select proper streaming protocol according to networking environment.
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Language
The device could provide multiple languages to meet customer’s requirement.
2-W ay Audio
The device supports 2-way audio function. User can chose to enable or disable this function by toggling the icon below.
: Disable audio uploading function.
: Enable audio uploading function.
Full Screen
Click this icon to enable full screen display.
Status Bar
Shows information of the connected device such as encoder format, image resolution, frame per second, and bitrate.
Client Setting
Function collection for client site.
PTZ Control
Click to display the following control panel:
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p
Camera direction
Camera s
eed
Preset
Hide PTZ control
Go tour
Tour
Hide PTZ control:
Click the icon will hide the PTZ control function.
Camera direction:
Control camera up/down/left/right and home position.
Camera speed:
Choose the speed of Pan and Tilt.
Preset:
Add/Update the preset positions or go to one of these positions.
Tour:
Select one of the camera tours. Camera tour is comprised by series of preset locations.
Go tour:
Execute the selected camera tour.
Auto Pan:
Execute the auto pan of camera. While auto pan is running, the camera will swing the camera automatically. Note that the speed of auto pan is fixed and can not be
adjustable.
Auto pan
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ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsfoft® Internet Explorer.
On the ActiveX control icon, click the LeftMouseButton, then a menu pop-up. This menu provides features that are unique to the ActiveX control. These features include:
• “Digital Zoom”,
• “Record”,
• “Snapshot”,
• “Voice”,
• “Statistics”,
• “About”
Digital Zoom
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Click Digital Zoom to active this function as above. User can drag or scale the box over
the video to adjust zoom ratio and position.
Record
Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC. While you want to stop it, press Stop to stop recording. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.
After stop recording, list the files, this file is named as Video_yyyymmddhhmmss.avi
The ASF files can be display by the standard Windows Media Player, but it needs the DixectX 9.0 or later version to be installed.
Snapshot
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Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Select Browser, the pop-up window to select the save path and file name prefix, select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by using any one of graph editing tools.
Voice
Click Volume to activate this function. There are two control bars for speaker and
microphone volume respectively. Scroll these control bars to adjust the audio attribute. Check the volume mute will mute the speaker output.
Statistics
Click Statistics to activate this function. A window will be popup to show the statistics information of the streaming status. Note that this information is the statistics between
the device and your local PC.
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About
Click About to show this ActiveX information.
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Administrating the Device
System Setting
This function is only available for user logged into Network Camera as administrator.
Click on each menu name to display its setting page.
Item Action
Network Configure Network settings such as DHCP, DDNS, 3GPP, PPPoE
and UPnP
Camera Adjust camera parameters, day & night, position, and set camera
tour
System Configure system information, date & time, maintenance, and
view system log file.
Video Configure bit rate and frame rate of video profiles
Audio Configure audio parameters
User Setup user name, password and login privilege
E-Mail Setup E-Mail configuration
Object Detection Setup Object detection
Event Server Setup FTP/TCP/HTTP/SAMBA server for event
Event Schedule Configure the schedule while event triggered
Network: Configure Network settings
Use this menu to configure the network to connect the device and the clients.
Network
This section provides the menu for connecting the device through Ethernet cable.
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Network Camera User’s Guide
MAC address:
Displays the Ethernet MAC address of the device. Note that user can not change it.
Obtain an IP address automatically (DHCP):
DHCP: Stands for Dynamic Host Configuration Protocol.
Enable this checked box when a DHCP server is installed on the network to issue IP address assignment. With this setting, the IP address is assigned automatically. If this device can not get an IP address within limited tries, the device will assign a default IP address, 192.168.0.100, by itself as the default IP address.
IP address, Subnet mask, and Gateway:
If you do not select Obtain an IP address automatically, then you need to enter these
network parameters manually.
Obtain DNS from DHCP:
DNS: Stands for Domain Name System.
Enable this checked box when a DHCP server is installed on the network and provide DNS service.
Primary DNS and Secondary DNS:
If you do not select Obtain DNS from DHCP, then you need to enter these parameters
manually.
HTTP Port:
The device supports two HTTP ports. The first one is default port 80 and this port is fixed.
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This port is very useful for Intranet usage. The second HTTP port is changeable. Users could assign the second port number of http protocol, and the WAN users should follow the port number to login. If the http port is not assigned as 80, users have to add the port number in back of IP address. For example: http://192.168.0.100:8080
Therefore, the user can access the device by either
.
http://xx.xx.xx.xx/
http://xx.xx.xx.xx:xxxx/
If multiple devices are installed on the LAN and also required to be accessed from the
WAN, then the HTTP Port can be assigned as the virtual server port mapping to support
multiple devices.
Click “OK” to save and enable the setting.
, or
to access the device.
DDNS service
DDNS: Stands for Dynamic Domain Name Server
Your Internet Service Provider (ISP) provides you at least one IP address which you use to connect to the Internet. The address you get may be static, meaning it never changes, or dynamic, meaning it’s likely to change periodically. Just how often it changes, depends on your ISP. A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your device over the Internet. One of the possible solutions to the dynamic IP address problem comes in the form of a dynamic DNS service.
A dynamic DNS service is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes. There are several excellent DDNS services available on the Internet. One such service you can use is www.DynDNS.org. You’ll need to register with the service and set up the domain name of your choice to begin using it. Please refer to the home page of the service for detailed instructions or refer to Appendix G for more information.
If your device is connected to xDSL directly, you might need this feature. However, if your device is behind a NAT router, you will not need to enable this feature because your NAT router should take care of this job. As to xDSL environment, most of the users will use dynamic IP addresses. If users want to set up a web or a FTP server, then the Dynamic Domain Name Server is necessary.
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DDNS: To enable or disable the DDNS service here.
Server name: Choose the built-in DDNS server.
DDNSHost: The domain name is applied of this device.
User name: The user name is used to log into DDNS.
Password:
The password is used to log into DDNS.
PPPoE
PPPoE:
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows your device with xDSL or cable connects with broadband network directly, then your device can dial up and get a dynamic IP address. For more PPPoE and Internet configuration, please consult your dealer or ISP.
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The device can directly connect to the xDSL, however, it should be setup on a LAN environment to program the PPPoE information first, and then connect to the xDSL modem. Power on again, then the device will dial on to the ISP connect to the WAN through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device, enter Setting Î Network Î PPPoE as below
PPPoE: To enable or disable the PPPoE service here.
User name:
Type the user name for the PPPoE service which is provided by the ISP.
Password: Type the password for the PPPoE service which is provided by the ISP.
IP address, Subnet mask, and Gateway (read only):
Shows the IP information got from PPPoE server site.
Status:
Shows the Status of PPPoE connection.
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Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such as RTP, multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for controlling the media stream delivered by a media server. RTSP servers typically use RTP as the protocol for the actual transport of audio/video data.
RTSP Port:
Choose the RTSP port. The RTSP protocol allows a connecting client to start a video
stream. Enter the RTSP port number to use. The default value is 554.
RTP Port:
Specify the range of transmission port number of video stream. The default range is 50000 to 50999. User can specify a number between 1024 and 65535.
UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This
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Network Camera User’s Guide
device is an UPnP enabled Video Server. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.” If you do not want to use the UPnP functionality, it can be disabled.
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT traversal when your device is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device.
UPnP: To enable or disable the UPnP service here.
Friendly Name: Shows the friendly name of this device here.
UPnP NAT Traversal
When enabled, the device will attempt to configure port mapping in a NAT router on your
network, using UPnP™. Note that UPnP™ must be enabled in the NAT router first.
Port Range: The port range will open in NAT router.
External IP address:
Show the IP address and port for WAN access through Internet. If NAT traversal is configured successfully, user can use this IP address and port to access this device. The
external IP address is not shown in case NAT traversal function is failed.
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IP Filter
You can enter different user’s IP address which are allowing enter or denying by the device.
IP Filter: To enable or disable the IP filter function here.
IP Filter Policy:
Choose the filter policy where is denying or allowing.
IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled.
SMTP Notification (e-mail): If enable this function, then the “Send to“ and “Subject” fields need to be filled.
Send To:
Type the receiver’s e-mail address. This address is used for reply mail.
Subject:
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Type the subject/title of the E-mail.
TCP Notification: If enable this function, then the “TCP Server“, “TCP Port”, and “Message” fields need to
be filled.
TCP Server:
Type the server name or the IP address of the TCP server.
TCP Port:
Set port number of TCP server.
Message:
The message will be sent to FTP server.
HTTP Notification:
If enable this function, then the fields below need to be filled.
URL:
Type the server name or the IP address of the HTTP server.
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HTTP Login name:
Type the user name for the HTTP server.
HTTP Login Password:
Type the password for the HTTP server.
Proxy Address:
Type the server name or the IP address of the HTTP Proxy.
Proxy Port:
Set port number of Proxy.
Proxy Login name:
Type the user name for the HTTP Proxy.
Proxy Login Password:
Type the password for the HTTP Proxy.
Custom parameter:
User can set specific parameters to HTTP server.
Message:
The message will be sent to HTTP server.
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Camera: Adjust Camera parameters
Use this menu to set the functions of the camera parameters of the device.
Picture
Rotation: Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below.
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White Balance:
Auto: will adjust the white balance automatically. Hold: will hold the white balance.
Exposure Control:
Auto: will adjust the exposure automatically. Hold: will hold the exposure setting.
Maximum Exposure Time:
User can limit the maximum exposure time of the image sensor. The larger value means longer exposure time possibly.
Color Level:
Large value will be colorful.
Brightness:
Large value will brighten camera.
Sharpness:
Large value will sharpen camera.
Contrast:
Large value will contrast camera heavily.
De-Noise:
De-Noise can remove or lower unwanted noise and preserve fine details and edges.
Default Settings:
Restore to factory image settings.
PTZ Setting
Camera Protocol:
This device can connect to a PTZ camera or speed dome camera and controls them thru RS485 interface.
Camera Address:
This is the camera ID set in PTZ camera or speed dome camera. Note that please DO
NOT change the default value if unnecessary. If so, user needs to check and set value
properly for both sides.
Baud rate:
This is the communication speed between network module and P/T scanner.
Note If need to change these parameters, user needs to check and set value properly for both, network module and P/T scanner.
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Preset Setting
This page provides the edit tool to modify or delete the “Preset Setting” item by item.
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Tour Setting
Up to 128 positions can be preset, and the camera can be programming to move to the preset position sequentially.
Tour Name:
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The group name of the sequence of camera tour. The maximum number of camera tour is 16.
Running:
Enable or disable this camera tour.
Preset:
Set the sequence of the tour. Maximum 16 points can be assigned. The selected preset position is added in the Sequence list from 1 to 16.
Wait Time:
Type a period of time during which the camera is to stay at each preset point, between 0 to 36000 seconds.
To use the camera tour function, user must preset some camera positions first.
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Network Camera User’s Guide
System: Configure and maintain system
Use this menu to perform the principal settings of the device.
System:
DIPS (Dynamic IP Service): To enable or disable the DIPS® (Dynamic IP Service) function.
Device ID (for DIPS):
It’s a unique number of each device for identification and this ID is used for DIPS.
In the Appendix G, it describes how to locate your device from Internet by DDNS service. However, we provide another easier way to do the same job called Dynamic IP Service, DIPS®.
To use this service, just follow four steps below:
(1) Enable DIPS function of the device
(2) Check your Device ID from this page. This is a unique number for each device.
(3) If your device is behind a NAT router, please configure your device properly. You could refer to section “Install the Camera behind a NAT Router” above. You only need to do this job one time.
(4) Visiting our company’s web site, you can find DIPS service page as below:
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Enter your Device Number and press “OK” button.
Then, a new web page will pop up and link to your device accordingly.
You will see that DIPS is a much easier service than DDNS.
Device Title:
You can enter the name of this unit here. It’s very useful to identify the specific device from multiple units. The information will be shown on IPWizard II once the device is found.
Software Version:
This information shows the software version of the device.
Network LED:
To turn on or off Network LED.
Power LED (Wireless LED):
To turn on or off Power LED (wireless LED if WLAN model).
Log:
User can check the system log information of the device, including the Main Info, Appended Info, Operator IP, and so on …
Reload:
Click this button; user can refresh the log information of the device.
Date & Time
You can setup the device or make it synchronized with PC or remote NTP server. Also, you may select your time zone in order to synchronize time locally.
Server Date & Time:
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Displays the date and time of the device.
PC Time:
Displays the date and time of the connected PC.
Adjust:
- Synchronize with PC:
Click this option to enable time synchronization with PC time.
- Manual setting:
Click this option to set time and date manually.
- Synchronize with NTP:
Click this option if you want to synchronize the device’s date and time with those of time server called NTP server (Network Time Protocol).
NTP Server: Type the host name or IP address or domain name of the NTP
server.
NTP sync. Interval: Select an interval between 1 and 23 hours at which you
want to adjust the device’s time referring to NTP server
Time zone:
Set the time difference from Greenwich Mean Time in the area where the device is installed.
Daylight Saving:
Disable or enable the daylight saving adjustment.
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Maintenance
Hard Factory Default (Include the network setting):
Recall the device hard factory default settings. Note that click this button will reset all device’s parameters to the factory settings (including the IP address).
Factory Default (Except the network setting):
The unit is restarted and most current settings are reset to factory default values. This action will not reset the network setting.
Backup Setting:
To take a backup of all of the parameters, click this button. If necessary, it will then be possible to return to the previous settings, if settings are changed and there is unexpected behavior.
Restore Setting: Click the “Browse” button to locate the saved backup file and then click the “Restore Setting” button. The settings will be restored to the previous configuration.
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Firmware Upgrade:
The device supports new firmware upgrade (the software that controls the operation in
the device). Please contact your dealer for the latest version if necessary.
Download the latest firmware file from our website or your dealer. Unzip this firmware file to binary file and store it into your PC. Then follow the steps as bellows carefully:
1. Close all other application programs which are not necessary for firmware update.
2. Make sure that only you access this device while firmware updating.
3. Disable Motion Detection function.
4. Click “Browse” button. Select the Firmware binary file. (Note that it must make sure
that the Firmware only applies to this device, once update, it will be burned into FLASH ROM of system.)
5. Once the firmware file was selected, click “Firmware Upgrade” button.
6. The upgrade progress information will be displayed. Once the uploading process completed, the device will reboot the system automatically.
7. Please wait for timer countdown, and then you can use IPWizard II to search the device again.
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Warning!!! The download firmware procedure can not be interrupted. If the
power and/or network connection are broken during the download procedure, it might possibly cause serious damage to the device.
Strongly suggest that DO NOT upgrade firmware via Wireless LAN due to high error rate possibly and don't allow any other clients to access this unit during updating procedure.
Be aware that you should not turn off the power during updating the firmware and wait for finish message.
Furthermore, the firmware upgrade procedure always is risk and do not try to upgrade new firmware if it’s not necessary.
System Restart:
The device is restarted without changing any of the network settings. It means the IP address of the device will not change after firmware upgrade.
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Video: Configure profile
This device provides 2 modes of video profile. The first one is Mega-pixel mode which supports video resolution up to Mega-pixel. However the maximum frame rate of this mode is up to 15fps only. The second one is VGA mode which supports video resolution up to VGA but frame rate can be up to 30fps. User only can select either Mega-pixel or VGA mode to operate the camera. Switching Mega-pixel and VGA, the device will take time to reboot system.
Common
Text Overlay Setting:
There are some important information can be embedded into image, including date, time, and/or text.
Video Profile:
User can only choose either VGA Multi-profile or Mega Multi-profile mode. VGA Multi-profile mode can serve H.264, MPEG4, and JPEG streams up to VGA resolution and up to 30fps simultaneously. On the other hand, Mega-pixel mode, in addition to VGA resolution, it can serve H.264/Mega and JPEG/Mega two more streams and up to 15fps simultaneously.
Video Profile
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Video Type:
Video codec of the selected video profile.
Resolution:
Resolution of the selected video profile.
Rate Control:
Defines the rate control method of this profile. There are two options: Constant Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate is between low to high bandwidth based on different resolutions. User can set the desired bit rate to match the limitation of bandwidth. For VBR, user should choose the quality level to set the video quality rather than bit rate. The quality level is between 1 and 100. The higher value can reach the better quality but of course will consume higher bandwidth.
Max Frame Rate:
Defines the targeted frame rate of this profile. For example, set the frame rate to 15 fps, then the image will be updated for 15 frames per second as possible. User need to set reasonable max frame rate versus video quality under the limited bandwidth.
GOP Control:
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the GOP to 30, then the video stream will have one Intra-frame every 30 frames.
Multicast Video:
IP address and port for multicast video streaming of the selected profile.
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Multicast Audio:
IP address and port for multicast audio streaming of the selected profile.
Always Enable Multicast:
Multicast streaming is always enabled or by request.
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Audio: Audio parameters
Audio:
To enable or disable audio function
Mute While PT: Mute the audio while pan and/or tilt motion
Audio Mode: To select Simplex or Full duplex (2-way audio) mode
Input Gain: To adjust gain of input audio
Output Gain: To adjust gain of output audio
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User: Manage user name, password and login privilege
Use this menu to add, update, or remove the usernames and passwords of the Administrator and viewer.
Viewer login:
Select “Anonymous” to allow any one viewing the video once connected. Otherwise, only users in database can view the video after login.
Access right:
Administrator can access every function in this device. However, Viewers only can view the video and access limited function.
Add, update, and remove of Users account:
Manage the user’s account of viewer user.
PTZ Control:
Allow PTZ control function or not.
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E-Mail: Setup E-Mail configuration
You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering.
SMTP Server:
Type the SMTP server name or the IP address of the SMTP server.
Test:
Send a test mail to mail server to check this account is available or not.
SMTP Port:
Set port number of SMTP service.
SMTP Authentication:
Select the authentication required when you send an e-mail.
Disable: if no authentication is required when an e-mail is sent. Enable: if authentication is required when an e-mail is sent.
Authentication User name: Type the user name for the SMTP server if Authentication is Enable.
Authentication Password: Type the password for the SMTP server if Authentication is Enable.
E-mail To:
Type the receiver’s e-mail address.
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E-mail From:
Type the sender’s E-mail address. This address is used for reply e-mails.
E-mail Subject:
Type the subject/title of the e-mail.
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Object detection: Setup Object detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions for detection while observing a captured image.
Add and Del:
To add or delete the motion windows. User can specify up to 4 Included and/or Excluded windows to monitor the video captured by this device. By dragging mouse on the image,
you can change the position and size of the selected motion window accordingly.
Included or Excluded Window:
These windows can be specified as Included or Excluded type.
Included windows target specific areas within the whole video image
Excluded windows define areas within an Include window that should be ignored
(areas outside Include windows are automatically ignored)
Name: Name of the specified motion window.
Object Size:
Defines the object size of motion detection. The higher object size will only larger objects trigger motion detection. The lower object size will even small objects trigger motion detection too. Generally speaking, the smaller size will be easier to trigger event.
Sensitivity
Defines the sensitivity value of motion detection. The higher value will be more sensitivity.
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Event Server: Setup FTP/TCP/HTTP/SAMBA server configuration
FTP Server
You may setup FTP parameters for further operation of Event Schedule. That’s, if users want to send the alarm message to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP.
Name:
User can specify multiple FTP paths as wish. Therefore, user needs to specify a name for each FTP setting.
FTP Server:
Type the server name or the IP address of the FTP server.
Test:
Check the FTP server whether this account is available or not.
FTP Login name:
Type the user name for the FTP server.
FTP Login Password:
Type the password for the FTP server.
FTP Port:
Set port number of FTP service.
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FTP Path:
Set working directory path of FTP server.
FTP Passive Mode:
Select passive or active mode connecting to FTP server.
TCP Server
In addition to send video file to FTP server, the device also can send event message to specified TCP server.
Name:
User can specify multiple TCP servers as wish. Therefore, user needs to specify a name for each TCP server setting.
TCP Server:
Type the server name or the IP address of the TCP server.
TCP Port:
Set port number of TCP server.
HTTP Server
The device also can send event message to specified HTTP server.
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Name:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting.
URL:
Type the server name or the IP address of the HTTP server.
Test:
Check the HTTP server whether it is available or not.
HTTP Login name:
Type the user name for the HTTP server.
HTTP Login Password:
Type the password for the HTTP server.
Proxy Address:
Type the server name or the IP address of the HTTP Proxy.
Proxy Login name:
Type the user name for the HTTP Proxy.
Proxy Login Password:
Type the password for the HTTP Proxy.
Proxy Port:
Set port number of Proxy.
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SAMBA Server
The device also can send video stream to specified SAMBA server.
Name:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a name for each HTTP server setting.
SAMBA Server:
Type the server name or the IP address of the SAMBA server.
Test:
Check the SAMBA server whether this account is available or not.
SAMBA Login name:
Type the user name for the SAMBA server.
SAMBA Login Password:
Type the password for the SAMBA server.
SAMBA Path:
Set working directory path of SAMBA server.
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Event Schedule: Configure the event schedule
Setting
This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device. Where the Schedule Trigger will be activated by user-define interval without event happened.
Name:
Name of the Event or Schedule.
Enable:
Enable or disable this Event or Schedule.
Type:
Event trigger or Schedule trigger.
Enable Time:
Define the feasible time slot.
Trigger by:
Select the triggered sources.
Action:
Define the actions once event triggered.
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Example 1:
Send file to FTP server by motion triggered always:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action : Send FTP (Add in Event Server -> FTP Server page)
Example 2:
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hous, so it will stop on Saturday 06:00.
3. Trigger by : Motion Area (Added in Object Detection page)
4. Action : Send e-mail (Add in E-Mail page)
i. To email address: You need to input the receiver email
address.
ii. Subject: You could specify the email subject.
iii. Message: You could specify the email content.
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Example 3:
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday.
1. Type: Select schedule trigger and interval is 10-minute.
2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep work in 6 hous.
3. Trigger by : You do not need to choose it, because this will be triggered every minute
4. Action : Voice Alert
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Record
User can choose the type of record file for event or schedule application.
Record File Type:
Choose AVI or JPEG file format.
Record File Prefix:
Define the prefix of recorded filename.
JPEG Picture Numbers:
Define the picture numbers of JPEG to be sent out.
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Appendix A: Alarm I/O Connector
Some features of the Camera can be activated by the external sensor that senses physical changes in the area Camera is monitoring. These changes can include intrusion detection or certain physical change in the monitored area. For examples, the external sensor can be a door switch or an infrared motion detector. These devices are customer provided, and are available from dealers who carry surveillance and security products. Electrically, they must be able to provide a momentary contact closure.
This Camera provides wires for general I/O terminal and RS485 interface as below:
Cable for I/O connectors:
Name Cable Color Function
12VDC Brown/White DC 12V (50mA maximum) GND Blue/White GND D+ Purple/White RS485 data + D- Gray RS485 data ­DI Green/White Digital signal input DO Orange/White Digital signal output
User can refer to the schematic below to make a proper connection between I/O connector and external sensor and output device.
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Explanation of External I/O Circuit Diagram:
CAUTION!
• THE LOW VOLTAGE/CURRENT CIRCUITS AND HIGH VOLTAGE/ CURRENT CIRCUITS ARE IN THE NETWORK CAMERA CIRCUIT. THE QUALIFIED ELECTRICIAN SHOULD DO THE WIRING NOT BY YOURSELF. INCORRECT WIRING COULD DAMAGE NWTWORK CAMERA. YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK.
• THE EXTERNAL I/O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE LARGE AMOUNTS OF CURRENT. IN SOME CASES, A CUSTOM INTERFACE CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I/O THAT EXCEEDS ITS ELECTRICAL CAPABILITY.
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Appendix B: Troubleshooting & Frequently Asked Questions
Question Answer or Resolution
Features
The video and audio codec is adopted in the device.
The maximum number of users access the device simultaneously.
The device can be used outdoors or not.
Status LED does not light up.
The network cabling is required for the device. The device will be installed and work if a firewall exists on the network. The username and password for the first time or after factory default reset Forgot the username and password
The device utilizes H.264, MPEG4 and JPEG triple compression to providing high quality images. Where H.264 and MPEG4 are standards for video compression and JPEG is a standard for image compression. The audio codec is defined as AMR for 3GPP and G.711/G.726 for RTSP streaming. The maximum number of users is limited to 20. However, it also depends on the total bandwidth accessed to this device from clients. The maximum data throughput of the device is around 20~25Mbps for UDP mode and 10Mbps for HTTP mode. Therefore, the actual number of connected clients is varying by streaming mode, settings of resolution, codec type, frame rate and bandwidth. Obviously, the performance of the each connected client will slow down when many users are logged on. The device is not weatherproof. It needs to be equipped with a weatherproof case for outdoors using. However, equipped with a weatherproof case might disable the audio function of the device.
Install this device
• Check and confirm that the DC power adaptor, included in packaged, is used. Secure the power connector and re-power it on again.
• If the problem is not solved, the device might be faulty. Contact your dealer for further help. The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T networking. If a firewall exists on the network, port 80 is open for ordinary data communication. The HTTP port and RTSP port need to be opened on the firewall or NAT router.
Username = admin and leave password blank.
Note that it’s all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing and
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Forgot the IP address of the device. IPWizard II program cannot find the device.
Internet Explorer does not seem to work well with the device
IPWizard II program fails to save the network parameters.
holding down more than 3 seconds on the device.
2. Reconfigure the device.
Check IP address of device by using the IPWizard II program or by UPnP discovery.
• Re-power the device if cannot find the unit within 1 minutes.
• Do not connect device over a router. IPWizard II program cannot detect device over a router.
• If IP address is not assigned to the PC which running IPWizard II program, then IPWizard II program cannot find device. Make sure that IP address is assigned to the PC properly.
• Antivirus software on the PC might interfere with the setup program. Disable the firewall of the antivirus software during setting up this device.
• Check the firewall setting of your PC or Notebook. Make sure that your Internet Explorer is version 6.0 or later. If you are experiencing problems, try upgrading to the latest version of Microsoft’s Internet Explorer from the Microsoft webpage.
• Network may have trouble. Confirm the parameters and connections of the device.
UPnP NAT Traversal
Can not work with NAT router
Some IP cameras are working but others are failed
Cannot access the login page and other web pages of the Network Camera from Internet Explorer
• Maybe NAT router does not support UPnP function. Please check user’s manual of router and turn on UPnP function.
• Maybe UPnP function of NAT router is not compatible to the IP camera. Please contact your dealer to get the approval routers list.
• Maybe too many IP cameras have been installed on the LAN, and then NAT router is out of resource to support more cameras. You could turn off and on NAT router to clear out of date information inside router.
Access this device
• Maybe the IP Address of the Network Camera is already being used by another device or computer. To confirm this possible problem, disconnect the Network Camera from the network first, and then run the PING utility to check it out.
• Maybe due to the network cable. Try correcting your network cable and configuration. Test the network interface by connecting a local computer to the Network Camera via a crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is correct. If the Network Camera has a dynamic address, it may have changed since you last checked it.
• Network congestion may prevent the web page appearing quickly. Wait for a while. The IP address and Subnet Mask of the PC and Network Camera must be in the same class of the private IP address
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on the LAN.
• Make sure the http port used by the Network Camera, default=80, is forward to the Network Camera’s private IP address.
• The port number assigned in your Network Camera might not be available via Internet. Check your ISP for available port.
• The proxy server may prevent you from connecting directly to the Network Camera, set up not to use the proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to your router's manual for details.
• Packet Filtering of the router may prohibit access from an external network. Refer to your router's manual for details.
• Access the Network Camera from the Internet with the global IP address of the router and port number of Network Camera.
• Some routers reject the global IP address to access the Network Camera on the same LAN. Access with the private IP address and correct port number of Network Camera.
• When you use DDNS, you need to set Default Gateway and DNS server address.
• If it’s not working after above procedure, reset Network Camera to default setting and installed it again.
• If the problem is not solved, the Network Camera might be
faulty. Contact your dealer for further help. Image or video does not appear in the main page.
• The first time the PC connects to Network Camera, a
pop-up Security Warning window will appear to download
ActiveX Controls. When using Windows XP, or Vista, log on
with an appropriate account that is authorized to install
applications.
• Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to
reduce the required bandwidth. Check the device’s ActiveX is installed on your computer
Go to C:\Windows\Downloaded Program Files and check to
see if there is an entry for the file “IPCamera Control”. The
status column should show “Installed”. If the file is not listed,
make sure your Security Settings in Internet Explorer are
configured properly and then try reloading the device’s home
page. Most likely, the ActiveX control did not download and
install correctly. Check your Internet Explorer security settings
and then close and restart Internet Explorer. Try to browse
and log in again. Internet Explorer displays the following message: “Your current
Setup the IE security settings or configure the individual
settings to allow downloading and scripting of ActiveX
controls. security settings prohibit downloading ActiveX controls”. The device work locally • Might be caused from the firewall protection. Check the
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but not externally. Internet firewall with your system or network administrator.
The firewall may need to have some settings changed in
order for the device to be accessible outside your LAN.
• Make sure that the device isn’t conflicting with any other
web server running on your LAN.
• Check the configuration of the router settings allow the
device to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming
The unreadable characters are displayed. Frame rate is slower than the setting.
Blank screen or very slow video when audio is
enabled.
Image Transfer on e-mail or FTP does not work.
Pan/Tilt does not work. (including Click to Center and Preset Positioning) Pan/Tilt does not work smoothly.
will not work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on
the Internet Explorer.
• The traffic of the network and the object of the image affect
the frame rate. The network congestion causes frame rate
slower than the setting.
• Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming
will not work correctly.
• Ethernet switching hub can smooth the frame rate.
• Your connection to the device does not have enough
bandwidth to support a higher frame rate for the streamed
image size. Try reducing the video streaming size to 160x120
or 320x240 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to improve
video. Your Internet connection may not have enough
bandwidth to support streaming audio from the device.
• Default Gateway and DNS server address should be set up
correctly.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
• Click [Refresh] on the Internet Explorer when the
communication stops with the device. The image will refresh.
• Other clients may be operating Pan/Tilt.
• Pan/Tilt operation has reached the end of corner.
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you
find that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
Video quality of the device
The focus on the Camera is bad. The color of the image is poor or strange.
• The lens is dirty or dust is attached. Fingerprints, dust, stain,
etc. on the lens can degrade the image quality.
• Adjust White Balance.
• To insure the images you are viewing are the best they can
be, set the Display property setting (color quality) to 16bit at
least and 24 bit or higher if possible within your computer.
•The configuration on the device image display is incorrect.
You need to adjust the image related parameters such as
brightness, contrast, hue and sharpness properly.
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Image flickers. • Wrong power line frequency makes images flicker. Make
sure the 50 or 60Hz format of your device.
• If the object is dark, the image will flicker. Make the
condition around the Camera brighter. Noisy images occur.
The video images might be noisy if the device is located in a
very low light environment. Make the condition around the
camera brighter or turn the White-light LED on.
Miscellaneous
Can not play the recorded ASF file
Have installed Microsoft®’s DirectX 9.0 or later and use the
Windows Media Player 11.0 or later to play the AVI filed
recorded by the Device.
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Appendix C: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm Network Camera installed or if the IP address conflicts with any other devices over the network.
If you want to make sure the IP address of Network Camera, utilize the PING command as follows:
z Start a DOS window.
z Type ping x.x.x.x, where x.x.x.x is the IP address of the Network Camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Network Camera, also can utilize the PING command but you must disconnect the Network Camera from the network first.
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Appendix D: Bandwidth Estimation
The frame rate of video transmitted from the device depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements form your device.
The required bandwidth depends on content of video source. The slow motion video will produce smaller bit rate generally and fast motion will produce higher bit rate vice versa. Actual results generated by the device may be varying.
Image
Resolution
160 x 120
(QQVGA)
320 x 240
(QVGA)
640 x 480
(VGA)
1280x1024
(SXGA)
Note: Audio streaming also takes bandwidth around 32kbps. Some
xDSL/Cable modem upload speeds could not even reach up to 128 kbps. Thus, you may not be able to receive good quality video while also streaming audio on a 128 kbps or lower connection. Even though the upload speed is more than 128kbps, for optimal video performance, disabling audio streaming will get better video performance.
Average range of
data sizes for JPEG
mode
3 ~ 6k byte per
frame
8 ~ 20k byte per
frame
20 ~ 50K byte per
frame
100 ~ 200k byte per
frame
Average bit rate for
MPEG4 mode
64kbps~256kbps
@ 30fps
256kbps~768kbps
@ 30fps
512kbps~2048kbps
@ 30fps
NA 512kbps~3076kbps
Average bit rate for
H.264 mode
32kbps~192kbps
@ 30fps
192kbps~512kbps
@ 30fps
384kbps~1536kbps
@ 30fps
@ 15fps
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Appendix E: Specifications
Camera
Image Device Effective Pixel s Sensitivity Signal to Noise Lens
Pan & Tilt
Preset Points Camera Tour
IP Module
Video
Video Encoder
Video Profile
Frame Rate
Image Setting
Streaming
Audio
Audio Encoder
Audio Streaming Microphone Audio Output
Network
Supported Protocols
Security Users
1.3 Mega-pixel image sensor
1280 x 1024 pixels
1.0V/lux-sec (550nm)
44dB
4.0-9.0mm Vari-focal lens /
128 preset points (maximum)
16 tours
H.264, MPEG4 and Motion JPEG simultaneously (Tri-encoders) 11 profiles simultaneously
- H.264 SXGA/ VGA / QVGA / QQVGA
- MPEG4 VGA / QVGA / QQVGA
- M-JPEG SXGA/ VGA / QVGA / QQVGA Mega-pixel mode: Up to 15fps for all 11 profiles VGA mode: Up to 30fps for all 9 profiles De-noise Brightness, sharpness, contrast, color Text, time and date overlay
Simultaneously multi-profile streaming Streaming over UDP, TCP, or HTTP Multicast streaming M-JPEG streaming over HTTP Supports 3GPP mobile surveillance
Controllable frame rate and bandwidth Constant and variable bit rate (MPEG4 / H.264)
RTSP: G.711 64kbps, G.726 32kbps 3GPP: AMR One-way or two-way External microphone input Line level out
TCP, UDP, HTTP, SMTP, FTP, NTP, DNS, DDNS, DHCP, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, PPPoE, 3GPP, ICMP, IGMP, SAMBA Password protection, IP address filtering, user access log 20 simultaneous unicast users Unlimited users using multicast
Wide F:1.6
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Ethernet
10/100M auto negotiation
System Integration Application Programming Interface Alarm Triggers Motion Detection
Open API for software integration SDK Intelligent video motion detection and external input 10-zone video motion detection File upload via FTP or email Notification via email, HTTP, and TCP
Alarm Events
External output activation Go to PTZ preset position Audio alerting output
Video Buffer
Pre- and post- alarm buffering
General RAM ROM Power Supply PoE Power Consumption
128MB 8MB 12V DC external power adapter IEEE 802.3af (for wired model only) 4W max RJ-45 10BaseT/100BaseTX DC jack
Connectors
1 alarm input and 1 output Audio in/out RS485
Indicat ion LED Protection Class
Construction Operating Temperature
Operating Humidity Dimension
Two LEDs Vandal, Indoor use
3-axis mechanical design 0°C to 40°C (32°F to 104°F)
20% ~ 80% (non-condensing) TBD
Viewing System OS Browser Cell Phone Video Player
Windows® XP, Vista IE 6.0 or latter / Firefox 2.0 or later With 3GPP player VLC, Quick Time, Real Player
Software Search & Installation Bundled NVR Program Optional NVR Program
IPWizard II SecuGuard 64CH Basic SecuGuard 64CH Pro.
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Appendix F: Configure Port Forwarding Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its IP address needs to be setup as fixed IP address, also the port forwarding or Virtual Server function of router needs to be setup. This device supports UPnP traversal function. Therefore, user could use this feature to configure port forwarding of NAT router first. However, if user needs to configure port forwarding manually, please follow the steps as below:
Manually installing the device with a router on your network is an easy 3–step procedure as following:
　 (1) Assign a local/fixed IP address to your device 　 (2) Access the Router with Your Web browser (3) 　 Open/Configure Virtual Server Ports of Your Router
(1) Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by the router. Manually setup the device with a fixed IP address, for example,
192.168.0.100.
(2) Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The D-Link DI-624 is used as an example to clarify the configuration process. Configure the
initial settings of the router by following the steps outlined in the router’s Quick Installa tion Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN
IP Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time depending on your ISP. A dynamic WAN IP Address identifies your router on the public network and allows it to access the Internet. To find out what your router’s WAN
IP Address is, go to the Status screen on your router and locate the WAN information
for your router. As shown on the following page the WAN IP Address will be listed. This will be the address that you will need to type in your web browser to view your camera
over the Internet. Be sure to uncheck the Rese t IP address at next boot button at the
top of the screen after modifying the IP address. Failure to do so will reset the IP address when you restart your computer.
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Your WAN IP Address will be listed here.
Note: Because a dynamic WAN IP can change from time to time depending on your
ISP, you may want to obtain a Static IP address from your ISP. A Static IP address is a
fixed IP address that will not change over time and will be more convenient for you to use to access your camera from a remote location. If you could not get a Static IP
address from your ISP, the DIPS™ or DDNS is a solution alternatively. Please refer to
Appendix G for more information.
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the
Internet over a series of numbered ports. The ports normally used by the device are blocked from access over the Internet. Therefore, these ports need to be made
accessible over the Internet. This is accomplished using the Virtual Server function on
the router. The Virtual Server ports used by the camera must be opened through the router for remote access to your camera. Virtual Server is accessed by clicking on the
Advanced tab of the router screen.
Follow these steps to configure your router’s Virtual Server settings
• Click Enabled.
• Enter a unique name for each entry.
• Select Both under Protocol Type (TCP and UDP)
• Enter your camera’s local IP Address (e.g., 192.168.0.100, for example) in the Private IP field.
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If you are using the default camera port settings, enter 80 into the Public and
•
Private Port section, click Apply.
• Scheduling should be set to Always so that the camera images can be accessed
at any time.
A check mark appearing before the entry name will indicate that the ports are enabled.
Important: Some ISPs block access to port 80. Be sure to check with your ISP so that
you can open the appropriate ports accordingly. If your ISP does not pass traffic on port
80, you will need to change the port the camera uses from 80 to something else, such as
8080. Not all routers are the same, so refer to your user manual for specific instructions on how to open ports.
Enter valid ports in the Virtual Server section of your router. Please make sure to check
the box on this line to enable settings. Then the device can be access from WAN by the
router’s WAN IP Address.
By now, you have finished your entire PC configuration for this device.
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Appendix G: DDNS Application
1. Preface
If you have a Cable modem or xDSL, this is a great way to host your own Networked
Device or other TCP/IP Service. Get your own domain like www.yourname.com,
www.yourname.com.tw etc. (Note: This domain must be registered with Internic via registration authorities such as Network Solutions, DirectNIC, Register.com etc). Your domain name's dynamic IP address is automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP
address may be and even if you have dialup, DSL or cable modem internet connection where your computer's IP address changes all the time!! DDNS service supports all top level domain names including but not limited to .com, .net, .org, .to, .uk etc.
2. Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP addresses. As to the users that could obtain the static valid IP address, they do not usually have to apply the DDNS service. Before we decide if DDNS is necessary for the users, we have to check what kind of Ethernet network environment we have to install our Networked Device on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service. Because the IP address in this environment is fixed, users could input the IP address or domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply a domain name in advance. Then apply DDNS service. Finally setup the necessary information of DDNS and PPPoE of the Networked Device in order to let the outside administrator be able to access through internet.
3. Application Steps—DDNS & Domain Name
(1). Visit the following web site: http://www.dyndns.org/ (2). Click “Account”
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(3). After the columns show up at the left side, click “Create Account”.
(4). Fill the application agreement and necessary information.
a. Username b. E-mail address and confirmation c. Password and confirmation
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d. Submit all the input information and finish creating an account
Click these two options
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(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS
Account Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then DDNS you applied activated.
Click to confirm
(6). Enter the web page http://www.dyndns.org/ again. Input your username and
password that you just applied to login administration interface of DDNS server.
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Input your account
(7). If the correct username and password are input, you can see the following
picture at the top-right of the login page.
(8). Click the “Services”.
(9). Click the “ Dynamic DNS ”.
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(10). Click the “Get Started”.
(11). We could create a domain name without any charge at this step. First, we input the host name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2) The 3 Finally, click the “Create Host” to submit the domain name information and finish DDNS application. (Pink No.4)
1
rd
step is to click “Offline Hostname” from Service Type. (Pink No.3)
2
3
4
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4. Setup the DDNS and PPPoE of Networked Device
At last, users have to enter the web page of Networked Device and setup the necessary information of DDNS and PPPoE after the application of DDNS service. Please check the user manual to access the DDNS and PPPoE pages. After saving the modification, restart the device. Then the external users could browse the Networked Device by the input of their domain name.
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Appendix H: Power Line Frequency
COUNTRY
Argentina 220V 50 Hz
Australia 230V* 50 Hz
Austria 230V 50 Hz
Brazil 110/220V* 60 Hz
Canada 120V 60 Hz
China, People's Republic of 220V 50 Hz
Finland 230V 50 Hz
France 230V 50 Hz
Germany 230V 50 Hz
Hong Kong 220V* 50 Hz
India 230V 50 Hz
Italy 230V 50 Hz
Japan 100V 50/60 Hz*
Malaysia 240V 50 Hz
VOLTAGE FREQUENCY COMMENTS
*Neutral and line wires are reversed from that used in Australia and elsewhere.
*Outlets typically controlled by adjacent switch. Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found.
*127V found in states of Bahia, Paran?(including Curitiba), Rio de Janeiro, S 緌 Paulo and Minas Gerais (though 220V may be found in some hotels). Other areas are 220V only, with the exception of Fortaleza (240V).
*Eastern Japan 50 Hz (Tokyo, Kawasaki, Sapporo, Yokohoma, and Sendai); Western Japan 60 Hz (Osaka, Kyoto, Nagoya, Hiroshima)
Netherlands 230V 50 Hz
Portugal 230V 50 Hz
Spain 230V 50 Hz
Sweden 230V 50 Hz
Switzerland 230V 50 Hz
Ta iw a n 110V 60 Hz
Thailand 220V 50 Hz
United Kingdom 230V* 50 Hz
United States of America 120V 60 Hz
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*Outlets typically controlled by adjacent switch. Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found.
Appendix I: 3GPP
To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work.
Note that to use the 3GPP function, it strongly recommends to install the Networked
Device with a public and fixed IP address without any firewall protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers change this port number for some reasons. If so, user needs to change this port accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access:
rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
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Appendix J: Enable UPnP of Windows XP
Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP.
Go to Start > Settings.
Click Control Panel
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Click Add or Remove Prog r am s
Click Add/Remove Windows Components
The following screen will appear:
Select Networking Services
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Click Details
Select Universal Plug and Play
Click Ok
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Click Next
Please wait while Setup configures the components.
Click Finish
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