Alcatel OT-S121A User Manual

Your phone ..................

1

Keys in idle mode

Left softkey:

Access Option/

Menu/Confirm

Display a message

received

Send key:

Answer / Send call

Call memory (short

keypress)

Voicemail (long

keypress)

Insert a smart

punctuation

Keypad lock/unlock

(long keypress)

(1)

OT-S121A/OT-S211A.

Na

vigation key:

: Messages

: Directory

Scroll/adjust volume

during a call

:Alarm

:Mode

(1)

FM Radio

Toggle among the

menus

: Same as left

softkey/quick access

Right softkey:

Delete/Back/Mute

the ring tone

End key:

Power on /Power off

(long keypress)

End call

Return to the main

screen

Reject a call

Vibrator (long

keypress)

Validate selected

word

Add a word

Getting started ............

2

2.1 Remove the back cover

2.2 Inserting and removing your SIM card

To insert your SIM card, turn off your cellphone by holding down the

key.

Remove the back cover and battery to
view the SIM card slot. Fit the SIM card
with the chip (the gold connectors)
facing downwards. Slide the SIM card
into its compartment noting the
correct placement in relation to the
angled corner. Push the SIM card with
your finger to release it.

2.3 Inserting and removing the battery

To insert the battery be sure the metal
connections are aligned properly and
insert the top section first and press
down gently. If there is resistance, do
not force the battery and check for
proper placement. To remove the
battery, use your fingernail to gently pull up on the bottom of the
battery as shown.

2.4 Charge the battery

NOTICE :If the battery is completely discharged, it may take up to 20
minutes before the charging indicator appears on the display or any
calls can be made.

1 2

Menu..............................

3

Select the menu of selection you would like by using the navigation
keys ( , ),then press the left softkey to confirm.

Directory: Access/create directory files and make calls from your
directory.

Messages: Read, write and send SMS messages in your inbox or
outbox. View your messages in your inbox,outbox. Adjust the settings
and activate/deactivate SMS CB

Sounds: Change the mode, volume, ringtones, SMS, power on/off
sounds, key beep.

Display: Change the main screen wallpaper, colors/reverse, power
on/off display, screensaver and contrast.

Settings: Set the time, date, language, security mode, answer mode,
etc

Call services: Access functions such as: voicemail number, call
memory, call settings, network, forward and call barring.

Games: Your phone includes 2 embedded games to play.

Tools: Access the Alarm and Calculator functions.

(2)

Services

: Access Operator services.

Main screen icons ........

4

Battery charge level

Vibrate mode

Silence mode

Unread message

Message list is full

(1)

Contact your network operator to check service availability.

(2)

Depending on your operator's network.

(1)

message reception.

Voicemail message received

Missed call

Call forwarding activated: your calls are forwarded

Alarm programmed

Roaming indicator

Home network indicator

Signal strength indicator

Keypad lock

FM Radio (optional)

Tools ..............................

5

5.1 Alarm

+ = “snooze”:The alarm will ring again after 5 minutes.

+ = “stop”

Even when the phone is powered off, the alarm will still ring.

5.2 Calculator

5.3 FM Radio

If FM radio is available

: increase volume

: decrease volume

: switch to the previous station in automatic search mode

: switch to the next station in automatic search mode

: Switch between auto and fixed in Search Mode

- (long keypress): save a station, or go to saved stations

(1)

OT-S121A/OT-S211A.

3456

(1)

Calls ..............................

6

6.1 Make a call

Dial number then press . To hang up, press .

If you make a mistake, press . Press and hold the key to delete all

digits.

e an emergency call

Mak

Dial 911 or other local emergency number and press . Emergency
calls can be performed at anytime without your SIM card or PIN code.
Once the call has been made, the screen will display:“SOS”.

Mak

e an international call

Hold down until "+" is displayed.Enter the countr y and area code
followed by the number then press key to start the call.

Call a n

umber from the directory

Press to access the directory.

Select the desired phone number and press .

6.2 Incoming call

To answer an incoming call press . You can also reject a call by
pressing .

6.3 Available functions during a call

Access available functions during a call by pressing .

6.4 Calling your voicemail

Press and hold the key until connected.

(1)

Contact your network operator for more information.

(1)

Messages ......................

7

Press and select “Messages”.

7.1 Create an SMS

“Messages” “create” Abc

and choose your action:

Send: send the message to a recipient.
Send to many: send the message to a group of contacts you select
Send to email: send a message to an email address
Save: save the message in the unsent box and send it later.
Templates: use or modify an existing message.
Discard: discard the message.
Predictive (T9): select this mode to have predictive text enabled for

faster word completion.

123: switch to numeric mode.
T9 help: help menu for predictive mode.

(1)

.

7.2 Read an SMS

In the inbox, read and unread messages are shown with different icons.
Press to reply to an SMS quickly.

The outbox includes sent and unsent messages.

7.3 Inbox/Outbox

Select a message and select an option: Reply/Delete/Forward message/
Archive/Modify/Extract number/Call number.

(1)

Contact your network operator for service availability.

Directory ......................

8

You may store up to 255 entries in the phone's directory.

8.1 Directory menu

View: access your contact list (alphabetical order).
Create: enter number and name of a new contact.
Delete: delete the selected contact.
Copy: copy the selected contact from the SIM memory to the

cellphone memory and vice versa.

Caller group: group contacts by category.
Select Dir.: select the SIM directory, Cellphone directory or both at

the same time.

Memory status: check the number of contacts and available memory.
My number: enter your own mobile number for future reference.
Speed Dial: set up speed dial for each key from to .

8.2 Create a contact

select “create” and enter number and name of a new contact.

8.3 Viewing your saved directory contacts

Select “Dir.” then “View” to access your contact list.

vailable options in the contact list

A

Once you have selected a name, press to access the following
options: Call number/Send message/Details/Modify/Delete/Copy/
Caller group/Search number.

Caller gr

oup

You can group contacts by category and select a unique ringtone. For
each group,you can select the following options: Modify/Ringtone/SMS
alert/Members/Add member/Delete all.

Sounds ..........................

9

From the main menu, select “Sounds” and select one of the following
options in order to customize your phone.

9.1 Mode

Ringtone: only the tone is played.
Vibrate: the cellphone will vibrate only (but the alarms and low

battery sound will still function).

Vibrate & ring: vibrator and tone at the same time.
Vibrate then ring: vibrator then tone.
Vibrate.Beep.Ring: vibrator then warning beep, then tone.
Silence: no sound,no beep (but the alarms and low battery sound will

be played anyway).

9.2 Volume

Adjust your phone's volume up or down.

Display ..........................

10

(1)

/Reverse

(1)

(2)

10.1 Wall paper

Select the image you wish to be displayed as the idle screen.

10.2 Colors

Choose different colors for the presentation of the screen.

10.3 Backlight

Select the length of time the backlight will be displayed: 7s, 15s, 20s,
30s.

(1)

OT-S210A/OT-S211A.

(2)

OT-S120A/OT-S121A.

78910

Settings ........................

11

11.1 Clock

Set time and date, time format,display (show or hide the clock).

11.2 Languages

Select your language preference for phone menu and messages.

11.3 Dictionary

Create, modify or delete a word in your personal dictionary. When
creating an SMS, the word is predicted and displayed if in Predictive
Mode (T9).

11.4 Auto keypad lock

You may setup automatic locking of your phone's keypad to prevent
undesired calls when the handset it not in use by selecting a an auto­lock time increment between 5 and 40 seconds after usage.You can set
it to "off" if you prefer to lock it manually.

11.5 Auto power

11.6 Answer mode

11.7 Factory reset

Call services..................

12

12.1 Call memory

From the main screen, press and your cellphone displays your call
history. Each call is displayed with an icon indicating the type of call.

Select a telephone number in the list and press to redial it or
press to access the following options :

Details: display information on the selected call.
Save number: store the number in your directory.
Send message: create an SMS.
Call number: call the selected number.
Modify: modify the number, then call it or save it.
Delete: delete the number selected.
Delete all: delete the entire list.

12.2 Call settings

Minute alert/Call waiting/Auto redial/Billing/Duration/Amount/Hide
my ID/Reject with SMS.

12.3 Call services

Network/Call forwarding/Call barring.

(1)

Contact your network operator for more information.

(1)

(1)

Games ..........................

13

13.1 Russia

The object of this game is to complete as many complete lines of
bricks as possible.

Key functions:

Same as

Same as

Move left

13.2 Bricks

The object of this game is to break as many bricks as possible with a
bat and ball.

3 lives per game. Miss a ball = lose a life

Bonus depending on the position in which the ball hits the bricks.

Key functions:

(1)

OT-S210A, OT-S211A do not include this game.

(1)

Same as

Move left

Shoot first ball

Same as

Same as

Rotate the brick

Move right

Drop the brick

Same as

Move right
Shoot first ball

ALCATEL is a trademark of Alcatel-Lucent

and used under license by

TCT Mobile Limited.

All rights reserved © Copyright 2008

TCT Mobile Limited.

TCT Mobile Limited reserves

the right to alter material or technical

specification without prior notice.

Prolonged exposure to music at full volume on the music player
may damage the listener's hearing. Set your phone volume
safely. Use only headphones recommended by TCT Mobile
Limited and its affiliates.

English - CJA2002ALAAB

11 12

Safety and use ......................

We recommend that you read this chapter carefully before using your cellphone.The

manufacturer disclaims any liability for damage, which may result as a consequence

of improper use or use contrary to the instructions contained in this manual.

• TRAFFIC SAFETY:

Recent studies show that using a cellphone while driving a vehicle constitutes a real
risk, even when the hands-free kit is used (headset...), drivers are requested to refrain
from using their cellphone when the vehicle is not parked. Check the laws and
regulations on the use of wireless telephones and their accessories in the areas
where you drive.Always obey them.The use of these devices may be prohibited or
restricted in certain areas.

When switched on, your cellphone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:

- do not place your cellphone on top of the dashboard or within an airbag

deployment area.

- check with your dealer or car manufacturer to make sure that the car’s

electronics devices are well shielded.

• CONDITIONS OF USE:

You are advised to switch off your cellphone from time to time to optimize
performance.
Switch the cellphone off before boarding aircraft.
Switch the cellphone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, cellphones can
interfere with other electrical or electronic devices, or equipment using radio
frequency.
Switch the cellphone off when you are near gas or flammable liquids.Strictly obey all
signs and instructions posted in a fuel depot, gas station,or chemical plant, or in any
potentially explosive atmosphere.
When the cellphone is switched on,it should be kept at least 15 cm from any medical
device such as a pacemaker, a hearing aid or insulin pump.When using the cellphone
you should hold it against the ear on the opposite side to the device, if any.To avoid
hearing impairment, press to answer the call before holding your cellphone to your
ear.Also move the handset away from your ear while using the “hands-free” option
because the amplified volume might cause hearing damage.
Do not let small children use the cellphone without supervision.
When replacing the cover please note that your cellphone may contain substances
that could create an allergic reaction.

Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to unfavorable environmental conditions
(moisture, humidity, rain,infiltration of liquids, dust, sea air, etc).The manufacturer’s
recommended operating temperature range is -20°C to +55°C. Over 55°C the
legibility of the cellphone’s display may be impaired, though this is temporary and not
serious.
Emergency call numbers may not be reachable on all cellular networks.You should
never rely only on your cellphone for emergency calls.
Do not open, dismantle or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only Alcatel batteries,battery chargers, and accessories that are compatible with
your cellphone model.TCT Mobile Limited or its affiliates disclaim any liability for
damage caused by the use of non approved batteries or accessories.
Your cellphone should not be disposed of in a municipal dump. Please check local
regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games.These seizures or blackouts may occur even if a
person never had a previous seizure or blackout.If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult your
doctor before playing videos games on your cellphone or enabling a flashing-lights
feature on your cellphone. Parents should monitor their children’s use of video
games or other features that incorporate flashing lights on the cellphones. All
persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion,eye or muscle twitching, loss of awareness,involuntary
movements, or disorientation.To limit the likelihood of such symptoms, please take
the following safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15 minute break hourly.

- Play in a well lit room.

- Play at the farthest distance possible from the screen.
When you play games on your cellphone,you may experience occasional discomfort
in your hands, arms, shoulders, neck, or other parts of your body. Follow these
instructions to avoid problems such as tendonitis,carpal tunnel syndrome, or other
musculoskeletal disorders:

- Take a minimum of a 15 minute-break every hour of game playing.

- If your hands, wrists,or arms become tired or sore while playing, stop and rest
for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.

13 14 15 16 17 18

Prolonged exposure to music at full volume on the music player may damage

the listener's hearing. Set your phone volume safely. Use only headphones

recommended by TCT Mobile Limited and its affiliates.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your country
regarding taking photographs and recording sounds with your cellphone.Pursuant to
such laws and regulations,it may be strictly forbidden to take photographs and/or to
record the voices of other people or any of their personal attributes, and duplicate
or distribute them, as this may be considered to be an invasion of privacy. It is the
user's sole responsibility to ensure that prior authorization be obtained,if necessar y,
in order to record private or confidential conversations or take a photograph of
another person; the manufacturer, the seller or vendor of your cellphone (including
the operator) disclaim any liability which may result from the improper use of the
cellphone.

• BATTERY:

Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Take precautions with the battery and do not attempt to open the battery (chemical
substances may cause burns).
Do not pierce, disassemble nor cause a short-circuit in a battery.
Do not burn or dispose of a used battery in household waste or store it at
temperatures above 60 °C. Batteries must be disposed of in accordance with locally
applicable environmental legislation.
Batteries should not be used for any other purpose than the one intended. Never
use damaged batteries or not recommended by TCT Mobile Limited and/or its
affiliates.

This symbol found on your cellphone, battery and accessories means
that these products must be taken to collection points at the end of
their life:

- Municipal waste disposal centers with specific bins for these items of
equipment

- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.All products with this sign must
be brought to these collection points.

In non European Union countries:

Items of equipment with this symbol are not to be thrown into ordinary bins if your
country or your region has suitable recycling and collection facilities;instead they are
to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com

• CHARGERS:

Home chargers will operate within the temperature range of: 0 °C to 40 °C.The

chargers designed for your cellphone meet with the standard for safety of

information technology equipment and office equipment use. They should be used

for this purpose only.

The charger in this package shall ONLY be used with Alcatel OT-S120A/OT-S121A/

OT-S210A/OT-S211A.The use on any other product or equipment including Alcatel

products is strictly prohibited.

TCT Mobile Limited cannot be held liable for any damages due to use contrary to

the above mentioned stipulation.

NOTICE:Your cellphone is not designed for chargers connected through USB cable

to a computer.Please use dedicated charger to charge your cellphone.
Electrical characteristic of power supply (depending on the country):
110 V charger (Used in Mexico / USA):

Input: 100-127 V,50/60 Hz, 0.30 A
Output: 4.5 V,350 mA

220 V charger:

Input: 220-240 V,50/60 Hz, 0.30 A
Output: 4.5 V,350 mA

Battery: Lithium 670 mAh

• RADIO WAVES:

THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver.It is designed and manufactured
not to exceed the emission limits for exposure to radio-frequency (RF) energy.These
limits are part of comprehensive guidelines and establish permitted levels of RF
energy for the general population.The guidelines are based on standards that were
developed by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the
Specific Absorption Rate,or SAR. The SAR limit set by public authorities such as the
Federal Communications Commission of the US Government (FCC) or by Industry
Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the cellphone transmitting at its
highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the cellphone while operating can be well below the maximum value.This is
because the cellphone is designed to operate at multiple power levels so as to use
only the power required to reach the network.In general, the closer you are to a
wireless base station antenna, the lower the power output of the cellphone. Before
a cellphone model is available for sale to the public, compliance with national
regulations and standards must be shown.

The highest SAR value for this cellphone when tested is:
OT-S120A: 1.26 W/kg for use at the ear and 0.74 W/kg for use close to the body
OT-S121A: 1.24 W/kg for use at the ear and 0.70 W/kg for use close to the body
OT-S210A: 1.27 W/kg for use at the ear and 0.97 W/kg for use close to the body.
OT-S211A: 1.32 W/kg for use at the ear and 0.87 W/kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at
various positions, they all meet the government requirement for RF exposure. For
body-worn operation, the cellphone meets FCC RF exposure guidelines provided
that it is used with a non-metallic accessory with the handset at least 2.0 cm from
the body. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned,they might choose to limit their own or their
children's RF exposure by limiting the length of calls,or using "hands-free" devices to
keep cellphones away from the head and body (fact sheet n°193).Additional WHO
information about electromagnetic fields and public health are available on the
following website: http://www.who.int/peh-emf.
NOTE:This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.This equipment generates, uses and can radiate radio frequency energy
and, if not in-stalled and used in accordance with the instructions,may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

- Consult the dealer or an experienced radio/ TV technician for help.

This device complies with Part 15 of FCC rules. Operation is subject to the
following two conditions:

1) this device may not cause harmful interference and,

2) this device must accept any interference received,including interference that may
cause undesired operation.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Your cellphone is equipped with a built-in antenna.For optimal operation, you should
avoid touching it or degrading it.

General information ............

• Website: www.alcatel-mobilephones.com

• Hot Line Number: see the “TCT Mobile Services” leaflet or go

to our Internet site.

On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.

Your cellphone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.

We, TCT Mobile Limited declare that this handset and battery are
separated in packaging as an industry standard and the FCC ID label
has been placed clearly on the outside of the packaging at the time of
purchase.

Protection against theft

Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
cellphone by entering *, #,0, 6, # and keep it in a safe place.It may be
requested by the police or your operator if your cellphone is stolen.
This number allows your cellphone to be blocked preventing a third
person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.

®

(1)

Contact your network operator for service availability.

(1)

T9 Text Input is licensed under one or more
of the following: U.S. Pat. Nos. 5,187,480,
5,818,437, 5,945,928, 5,953,541, 6,011,554,
6,286,064, 6,307,548, 6,307,549, and
6,636,162, 6,646,573; European Pat. Nos. 0
842 463 (96927260.8), 1 010 057
(98903671.0), 1 018 069 (98950708.2); and
additional patents are pending worldwide

Telephone warranty ............

Congratulations on choosing this cellphone - we hope that you will be completely
satisfied with it.
Your cellphone is guaranteed against any deviation from technical specifications for
a period of twelve (12) months from the date specified on your original invoice
The warranty terms defined in the manual also apply to the battery and accessories
sold with the cellphone but for a period of six (6) months
purchase shown on your original invoice.
Under the terms of this warranty,you must immediately inform your vendor (or any
repair center approved by TCT Mobile Limited or its affiliates, which are listed on
our website www.alcatel-mobilephones.com) in case of a conformity defect on your
cellphone, you must present the invoice given to you at the time of purchase.The
vendor or maintenance center will decide whether to replace or repair, as
appropriate, all or any part of the cellphone or accessory found to be defective;this
warranty covers the cost of parts and labor but excludes any other costs. Repair or
replacement may be carried out using reconditioned components offering equivalent
functionality.
Servicing under the terms of this warranty, especially repair, modification or
replacement of products, shall entitle to a ONE (1) month
are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to your cellphone and/or
accessory caused by:

1) failure to follow the instructions for use or installation,

2) failure to comply with technical and safety standards applicable in the
geographical area where the equipment is used,

(1)

The mandatory period may vary if overriding statutory provisions
are applicable in your country.

(2)

The life of a rechargeable Alcatel cellphone battery in terms of
conversation time, standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that
you should obtain optimal performance for your Alcatel cellphone
during the first six months after purchase and for approximately
200 more recharges.

(2)

from the date of

(1)

warranty unless there

3) improper maintenance of batteries and other sources of energy, and of the
overall electric installation,

4) accidents or consequences of theft of the vehicle in which the cellphone is
transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids,
inclement weather,

5) connecting or integrating the cellphone into equipment not supplied or not

(1)

recommended by TCT Mobile Limited or its affiliates, without their express

.

written consent for such,

6) any servicing,modification or repair performed by individuals not authorized by
TCT Mobile Limited or its affiliates, the vendor or the approved maintenance
center,

7) use of the equipment for a purpose other than that for which it was designed,

8) normal wear,

9) malfunctions caused by external causes (e.g., radio interference from other
equipment, power or cellphone line voltage fluctuations),

10) modifications made to the equipment even if required by changes in regulations
and/or modification of network parameters,

11) faulty connections resulting from unsatisfactory radio transmission or caused by
the absence of radio relay coverage.

12) equipment on which markings or serial numbers have been removed or altered,
and handsets on which labels have been removed or deteriorated shall be
excluded from the warranty.

In accordance with the applicable law, your product is warranted against hidden
defects (defects inherent in the design, manufacture, etc.).
There are no express warranties, whether written or oral, other than this printed
limited warranty,express or implied, of any nature whatsoever.
In no event shall TCT Mobile Limited or its affiliates be liable for incidental or
consequential damages of any nature whatsoever, including but not limited to trading
loss, commercial loss, to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.

Troubleshooting....................

Before contacting your service provider or repair center, you are
advised to follow the instructions below:

• You are advised to switch off the cellphone from time to time to

optimize its performance.

• You are advised to fully charge the battery ( ) for optimal

operation.

• Avoid storing large amounts of data in your cellphone as this may

affect the performance of your cellphone.

and carry out the following checks:

My cellphone does not switch on

• Press until the screen comes on

• Check the battery charge level

• Check the battery contacts, remove and reinstall your battery, then

turn your cellphone back on

My cellphone has not responded for several minutes

• Press the key

• Remove the battery and re-insert it, then switch the cellphone back

on

My screen is difficult to read

• Clean your screen

• Use your cellphone in accordance with the recommended

conditions of use

My cellphone turns off by itself

• Check that your keypad is locked when you are not using your

cellphone

• Check the battery charge level

• Check that the function "Auto OFF" is not activated.

My cellphone does not charge properly

• Make sure that your battery is not completely discharged; the

battery charge indicator can take several minutes and may be
accompanied by a quiet hissing sound.

• Make sure charging is carried out under normal conditions (0°C

+40°C)

• Make sure your battery is inserted. It must be inserted bef

plugging in the charger

• Make sure you are using an Alcatel battery and charger

• When abroad, check that the electrical current is compatible

• NOTICE: Your cellphone is not designed for chargers connected

through USB cable to a computer. Please use dedicated charger to
charge your cellphone.

My cellphone does not connect to a network

• Try connecting in another location

• Verify the network coverage with your operator

• Check with your operator that your SIM card is valid

• Try selecting the available network(s) manually

• Try connecting at a later time if the network is overloaded

SIM card error

• Make sure the SIM card was correctly inserted

• Verify with your operator that your SIM card is 3V compatible; the

old 5V SIM cards cannot be used

• Make sure the chip on your SIM card is not damaged or scratched

Unable to make outgoing calls

• Make sure you have dialed a valid number and pressed the key

• For international calls, make sure you have entered the country and

area codes

• Make sure your cellphone is connected to a network, and that the

network is not overloaded or unavailable

• Check your subscription with your operator (credit, SIM card valid,

etc.)

• Make sure you have not barred outgoing calls

ore

Unable to receive incoming calls

• Make sure your cellphone is switched on and connected to a

network (check for overloaded or unavailable network)

• Check your subscription with your operator (credit, SIM card valid,

etc.)

• Make sure you have not forwarded incoming calls

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the radio reception icon

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription

includes this service

• Check to be sure this feature does not require an Alcatel accessory.

When I select a number from my directory, the number is

not dialed

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a

foreign country

I am unable to create a file in my directory

• Make sure that your directory is not full; delete some files or save

the files in the product directory

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I can’t access my voicemail

• Make sure your operator’s voicemail number is correctly entered in

“Call services/Voicemail”

• Try later if the network is busy

I am unable to send and receive messages

• Check your cellphone memory as it might be full, if necessary,delete

some messages

• Contact your network operator to check service availability,see the

messages settings

• Verify the server center number with your operator

• The server center may be saturated; try again later

The << - >> icon is displayed

• You are outside the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key)

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