Alcatel ONETOUCH 808 User Manual [ru]
OT-808
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Introduction ................................
TCT Mobile Limited would like to thank you for purchasing this mobile
phone.
Power media applications
- Music player & Radio
- Video & Streaming
- Webcam
The 2.0 Megapixel camera is the best companion for PC instant
messaging.
Bluetooth
With Bluetooth 2.0 supporting A2DP profiles, enjoy handsfree
conversations.
My friends
Popular websites (like Bebo, Friendster, hi5, Myspace, etc.) to stay in touch
with your friends wherever you are, whenever you want.
Table of contents
Safety and use ......................................................................6
General information .........................................................11
1 Your mobile .................................................................. 13
1.1 Keys.......................................................................................................14
1.2 Main screen icons ..............................................................................16
2 Getting started ............................................................18
2.1 Set-up ...................................................................................................18
2.2 Power on your phone ......................................................................20
2.3 Power off your phone ......................................................................21
3 Calls ..............................................................................22
3.1 Making a call........................................................................................22
3.2 Calling your voicemail ......................................................................22
3.3 Receiving a call ...................................................................................23
3.4 During a call ........................................................................................24
3.5 Conference calls ................................................................................ 25
3.6 Line switching .....................................................................................25
4 Menu arrange ............................................................... 26
5 Messages ....................................................................... 27
5.1 Create message ................................................................................27
5.2 Inbox .....................................................................................................28
5.3 Outbox .................................................................................................29
5.4 Sent .......................................................................................................29
5.5 Voicemail ..............................................................................................29
5.6 Broadcast SMS ....................................................................................29
5.7 WAP alerts ..........................................................................................29
5.8 Drafts....................................................................................................30
5.9 Archive .................................................................................................30
5.10 Empty folder .......................................................................................30
5.11 Templates .............................................................................................30
5.12 Settings .................................................................................................30
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6 Email .............................................................................32
6.1 Access .................................................................................................. 32
6.2 Email account set-up.........................................................................32
6.3 Inbox .....................................................................................................33
6.4 Outbox .................................................................................................33
6.5 Sent .......................................................................................................33
6.6 Drafts....................................................................................................33
6.7 Available options ................................................................................33
7 Instant messaging ........................................................34
7.1 Access .................................................................................................. 34
7.2 Open a Palringo account online .................................................... 34
7.3 Sign in/Sign out ...................................................................................34
7.4 Add service .........................................................................................35
7.5 Chat ......................................................................................................35
7.6 Contacts .............................................................................................. 35
7.7 Groups .................................................................................................35
8 Directory ...................................................................... 36
8.1 Consulting your directory ...............................................................36
8.2 Adding a contact ................................................................................37
8.3 Available options ................................................................................38
9 Call register ................................................................. 40
9.1 Call memory .....................................................................................40
9.2 My numbers .......................................................................................40
9.3 Billing .................................................................................................... 40
9.4 Call settings .........................................................................................41
10 Media applications ....................................................... 43
10.1 Music player .......................................................................................43
10.2 Image Viewer .......................................................................................44
10.3 Video player ........................................................................................45
10.4 Radio .....................................................................................................45
11 Internet ......................................................................... 47
11.1 My friends ............................................................................................47
11.2 Opera ...................................................................................................47
11.3 Web ...................................................................................................... 47
11.4 News ....................................................................................................48
11.5 Weather ............................................................................................... 49
11.6 Facebook .............................................................................................50
11.7 Twitter .................................................................................................. 50
12 Entertainment .............................................................. 51
12.1 Fun ........................................................................................................ 51
12.2 Ebook ...................................................................................................51
12.3 Java ........................................................................................................52
13 Camera ......................................................................... 53
13.1 Access .................................................................................................. 53
13.2 Camera ................................................................................................ 53
13.3 Video ....................................................................................................55
14 Profiles .......................................................................... 58
14.1 General ................................................................................................58
14.2 Meeting ................................................................................................ 59
14.3 Outdoor .............................................................................................. 59
14.4 Indoor...................................................................................................59
14.5 Silence .................................................................................................. 59
14.6 Flight mode .........................................................................................59
15 File manager .................................................................60
15.1 My audios ............................................................................................60
15.2 My images ............................................................................................ 60
15.3 My videos ............................................................................................ 61
15.4 My creations .......................................................................................61
15.5 Unknown files .....................................................................................61
15.6 Ebook ...................................................................................................61
15.7 Phone....................................................................................................61
15.8 Memory card ......................................................................................61
15.9 Managing audios, images, videos and creations ...........................62
15.10 Formats and compatibility ...............................................................64
15.11 Memory status ...................................................................................64
16 Bluetooth ...................................................................... 65
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17 Others ........................................................................... 67
17.1 Calendar .............................................................................................. 67
17.2 Calculator ............................................................................................ 67
17.3 Notes ....................................................................................................68
17.4 Tasks .....................................................................................................68
17.5 Clock ....................................................................................................69
17.6 Converter ............................................................................................70
18 Settings ......................................................................... 71
18.1 Display ..................................................................................................71
18.2 Languages .............................................................................................73
18.3 Clamshell .............................................................................................73
18.4 Headset mode .................................................................................... 73
18.5 Input mode ..........................................................................................73
18.6 Vocabulary ...........................................................................................73
18.7 Keypad .................................................................................................. 74
18.8 Home screen ......................................................................................74
18.9 Security ................................................................................................75
18.10 Network ..............................................................................................76
18.11 Connectivity ........................................................................................76
19 Making the most of your mobile ................................ 77
19.1 PC suite ............................................................................................... 77
19.2 Webcam ............................................................................................... 77
20 Latin input mode/character table .............................. 78
21 Telephone warranty ..................................................... 81
22 Accessories ................................................................... 83
23 Troubleshooting ............................................................ 84
Safety and use .............................
We recommend that you read this chapter carefully before using your phone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle's
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is
adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many
other types of equipment now in regular use, mobile telephones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold
it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move
the handset away from your ear while using the "hands-free" mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without
supervision.
When replacing the cover please note that your phone may contain substances that could create
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer's recommended
operating temperature range is -10°C to +55°C.
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At over 55°C the legibility of the phone's display may be impaired, though this is temporary and
not serious.
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 83).
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games. These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children's use of video games or other features that incorporate
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take the following
safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see
a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
Prolonged exposure to music at full volume on the music player may damage the listener's
hearing.
Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and
its affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any
liability which may result from the improper use of the mobile phone.
• BATTERY:
Before removing the battery from your phone, please make sure that the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above
60°C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS
Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information
technology equipment and office equipment use. Due to different applicable electrical specifications,
a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be
used for this purpose only.
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• RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
of these standards or this directive.
THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN REQUIREMENTS
REGARDING EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter/receiver. It was designed and manufactured to comply
with the radiofrequency (RF) exposure thresholds recommended by international requirements
(1)
(ICNIRP)
and by the Council of the European Union (Recommendation 1999/519/EC)
These limits are part of a set of requirements and establish authorised radiofrequency levels for
the public. These limits were established by independent groups of experts on the basis of regular
and detailed scientific assessments. They include a significant safety margin intended to ensure the
safety of all, regardless of age or state of health.
The exposure standard for mobile phones is determined by a measurement unit known as the
Specific Absorption Rate or "SAR". The SAR limit is set by international requirements or by the
Council of the European Union at 2 watts/kilogram (W/kg) averaged over 10 grams of body tissue.
The tests used to determine SAR levels were carried out on the basis of standard usage modes
with the phones transmitting at their maximum power level over the entire range of frequency
bands.
Although the SAR was established at the highest certified level, the actual SAR level for the mobile
phone during use is generally much lower than the maximum values. In fact, since mobile phones
are designed to operate at many different power levels, they only use the minimum level of power
required to provide a connection to the network. In theory, the closer you are to a base station
antenna, the lower the power level required by the mobile phone.
(1)
The ICNIRP requirements are applicable in the following regions: Central America (except
Mexico), South America, North and South Africa, Pacific Asia (except Korea), Australia.
(2)
The European recommendation (1999/519/EC) is applicable in the following regions: Europe,
Israel.
(2)
.
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The highest tested SAR value for this mobile phone for use at the ear and compliance against the
standard is 0.8 W/kg. While there may be differences between the SAR levels on various phones
and at various positions, they all meet the relevant International guidelines and EU requirements
for RF (radio-waves) exposure.
The World Health Organisation (WHO) considers that present scientific information does not
indicate the need for any special precautions for use of mobile phones. If individuals are concerned,
they might choose to limit their own or their children's RF exposure by limiting the length of calls,
or using "hands-free" devices to keep mobile phones away from the head and body (fact sheet n°
193). Additional information about electromagnetic fields and public health are available on the
following site: http://www.who.int/peh-emf.
Although no danger relating to the use of telephone was ever proved, the World Health
Organisation advises as a precautionary measure to use your telephone with a good level of
network reception as indicated on the telephone display (4 to 5 bars). It is also advised to keep the
telephone, during communications, away from the belly of pregnant women and from the lower
abdomen for teenagers.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 2cm away from the body.
• LICENCES
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their respective owners.
OT-808 Bluetooth QD ID B015352
eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
Java™ and all Java™ based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
is a registered trademark of Opera Mini.
Facebook and the f Logo are trademarks of Facebook, Inc ., and are used under
license.
Twitter and the T Logo are trademarks of Twitter, Inc., and are used under
license.
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General information ..................
• Internet address: www.alcatel-mobilephones.com
• Hot Line Number: see "TCT Mobile Services" leaflet or go to our
Internet site.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and
other languages according to availability on our server: www.alcatelmobilephones.com
Your telephone is a transceiver that operates on GSM networks with 900
and 1800 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatel-mobilephones.com.
Protection against theft
Your telephone is identified by an IMEI (phone serial number) shown on
the packaging label and in the product's memory. We recommend that
you note the number the first time you use your telephone by entering
* # 0 6 # and keep it in a safe place. It may be requested by the police or
your operator if your telephone is stolen. This number allows your mobile
telephone to be blocked preventing a third person from using it, even with
a different SIM card.
(1)
Disclaimer
There may be certain differences between the user manual description
and the phone's operation, depending on the software release of your
telephone or specific operator services.
(1)
Contact your network operator to check service availability.
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Your mobile ...........................
1
Side key
Sub-display
Left softkey
Pick up/Send call
Call memory
Voicemail
Caps key
(3)
Navigation key
Main menu, confirm
an option
Messages
Directory
WAP
Email
Volume
Right softkey
Switch on/Switch off
End call
Del key
Vibration alert
Ctrl key
(1) (2)
1.1 Keys
Navigation key
Confirm an option (press the middle of the key)
Pick up
Send a call
Access call memory (Redial) (short keypress)
Switch on/Switch off the telephone (long keypress)
End a call
Return to the main screen
:
Left softkey
Right softkey
Access your voicemail (long keypress)
Side key
Short keypress:
- Scroll up/down "Home Screen" menus (Home Screen is on)
- Confirm an option
- Backlight on
- Access "Music player"
- Play/pause music (in music playing mode)
Long keypress:
- Scroll up/down "Home Screen" menus quickly
(Home Screen is on)
- Exit "Music player"
(1)
Depending on your network operator.
(2)
Disabled when "Home screen" is on or events (incoming call, SMS/MMS,
news, weather, appointments etc.) displayed on main screen.
(3)
Display events (call, SMS, MMS, alarm...) or current status.
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Ctrl + B: Activate/Deactivate Bluetooth
Ctrl + M: Access Music player
Ctrl + P: Access Profiles
Ctrl + J: Access Java applications
Delete a contact (in Directory/Call memory)
Delete a message (in Inbox/Outbox…)
Delete a file (in File manager)
Delete a note (in Notes)
Shift sound play among Headset, Bluetooth and Headset &
Bluetooth (long keypress).
1.2 Main screen icons
Battery charge level
Vibrate alert: your phone vibrates, but does not ring or beep
with the exception of the alarm (see page 58).
Bluetooth status (Blue - Activated).
Bluetooth status (Connected to an audio device).
(1)
Headset connected.
Call forwarding activated: your calls are forwarded (see page
41).
Alarm (see page 69).
Level of network reception.
Voicemail message arrived.
Missed calls.
Radio is on.
Stopwatch is active.
WAP alerts
Roaming.
Memory card scanning in progress.
(2)
.
(1)
The icons and illustrations in this guide are provided for informational
purposes only.
(2)
Depending on your network operator.
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Memory card scanning completed.
SIM card missing.
Line switching
GPRS connection status (Blue - Activated).
EDGE attached.
EDGE connecting.
Shown only in no ciphering mode while calling, sending/receiving
SMS.
Music player active.
Message receipt in progress.
Sending a message.
Silence mode: your phone does not ring, beep or vibrate with
the exception of the alarm (see page 58).
Message unread
Message list is full: your phone cannot accept any new messages.
You must access the message list and delete at least one message
on your SIM card.
Flight mode.
A2DP connected.
(1)
: indicates the selected line.
Getting started .....................
2
2.1 Set-up
Removing or installing the back cover
Installing or removing the battery
Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.
(1)
Contact your network operator to check service availability.
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Inserting or removing the SIM card
(1)
You must insert your SIM card to make phone calls.
• Charging may take about 20 minutes to start if the battery is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting the
charger.
• The mains socket must be near to the phone and easily accessible
(avoid electric extension cables).
• When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery
( ).
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card, press
the bottom and slide it out. Please power off your phone before you
remove the SIM card.
Charging the battery
Connect the battery charger
(1)
Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact
your operator.
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Hold down the key until the telephone powers on, type in your PIN
code if necessary and then confirm with the key. The main screen is
displayed.
If you do not know your PIN code or if you have forgotten it,
contact your network operator. Do not leave your PIN code
with your telephone. Store this information in a safe place when
not in use.
2.2 Power on your phone
If cell broadcast messages are displayed, use the key to browse through
them or press the right softkey to return to the main screen.
While the phone is searching for a network, "Searching/Emergency"
will be displayed.
In the power on screen, you also have access to the functions of "Radio",
"Camera", "Music player", etc. even if there is no SIM card inserted.
2.3 Power off your phone
Hold down the key from the main screen.
Calls .......................................
3
3.1 Making a call
Dial the desired number then press the key to place the call. If you
make a mistake, you can delete the incorrect digits by pressing the right
softkey or key.
To hang up the call, press the
Making an emergency call
If your phone has network coverage, dial emergency number and press the
key to make an emergency call. This works even without a SIM card
and without typing the PIN code.
key.
3.2 Calling your voicemail
Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time. To access your
voicemail, hold down the key.
If the access number for your operator's voicemail service does not work,
dial the number that you were given. To change this number at a later date,
refer to "My numbers" (see page 40).
To use your voicemail service from abroad, contact your network
operator before leaving.
(1)
Contact your network operator to check service availability.
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(1)
3.3 Receiving a call
When you receive an incoming call, press the key to talk and then hang
up using the key.
If the
ringtone. If the icon is displayed, the phone neither rings nor vibrates.
If the flip is open
- To pick up a call, press the
If the flip is closed
- To pick up a call, open the flip (if clamshell open answer option is
Muting the ringtone
Press the right softkey once while the telephone is ringing. Answer the
call by pressing the
Rejecting a call
Press the
(Options\Reject by SMS\Templates).
icon is displayed, the vibrator is activated and there is no
The caller's number is displayed if it is transmitted by the network
(contact your network operator to check service availability).
key.
activated, see page 73).
key.
key once or the right softkey twice, or reject it by SMS
3.4 During a call
Available functions
During a call, press the
messages etc. without losing your caller.
Call on hold
Ongoing call
Handsfree
WARNING: move the handset away from your ear while using
the "handsfree" option because the amplified volume might
cause hearing damage.
Directory
Messages
Calendar
Services
(1)
Sound recorder (record your current call).
You can switch the audio speech from handset to BT device when
connected.
Adjusting the volume
You can adjust the sound level during a call using the
Handling two calls
• Answering a second call (ensure that "Call waiting" is activated, see
page 41).
• To call a second party during a call, dial the number directly.
key to use your directory, diary, short
key.
(1)
Contact your network operator to check service availability.
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3.5 Conference calls
Your phone allows you to talk to several people at the same time (up to
five). If you are on a double call, press "Options" and select "Conference"
then confirm with the key. If a third call comes in, answer it by pressing
the key and speak with your new caller.
This caller becomes a member of the conference if you press "Options"
and select "Add to conference", and then confirm by pressing
Pressing
To end the conference call, press "Options" and select "End conf.".
disconnects the current call.
3.6 Line switching
Your SIM card can contain two distinct telephone numbers. Under "Call
register", choose "Line switching" and then select a default line; all your
outgoing calls will be made from this number. Incoming calls, however, will
continue to use either of the two lines.
The services programmed on the default line do not impact those
selected on the other line.
(1)
(1)
Menu arrange ........................
4
Main menu is designed to vary according to your preference.
Change the order
Press left softkey and select "Move" or long keypress Side key/
.
until tick "√" is shown, then move the cursor to your favorite destination
and confirm with
Show/Hide
Access "Menu arrange", press
Restore default settings
From main menu, select "Menu arrange", press the "Options" softkey,
and then select "Restore default settings" to return back to the default
menu display.
key.
to show/hide the main menu items.
key
(1)
Contact your network operator to check service availability.
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